Complaints dealt with by the Director-General of Communications in January 2013

In January 2013, the Director-General of Communications (“DG Com”) dealt with 144 cases (511 complaints) under the delegated authority of the Communications Authority (“CA”), of which 11 cases (11 complaints) were classified as minor breaches and 81 cases (218 complaints) as unsubstantiated. The remaining 52 cases (282 complaints) were found to be outside the ambit of the Broadcasting (Miscellaneous Provisions) Ordinance.

The monthly figures of complaints dealt with by the then Commissioner for Television and Entertainment Licensing under the delegated authority of the former Broadcasting Authority from February to March 2012, and by the DG Com under the delegated authority of the CA from April 2012 to January 2013 are shown in Figure 1. Figure 2 shows the nature of the unsubstantiated complaints classified by the DG Com in January 2013. Figure 3 shows the nature of the complaints classified by the DG Com as minor breaches in the month of January 2013.

Figure 1

Complaints dealt with by the then Commissioner for Television and Entertainment Licensing from February to March 2012 and by the Director-General of Communications from April 2012 to January 2013

1,000 900 800 700 (+52%) 600 511 500 439 457 400 422 287 300 337 No. of complaints 203 317 200 193 116 203 100 140 - Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan- 12 12 12 12 12 12 12 12 12 12 12 13

Figure 2

Nature of the Unsubstantiated Complaints classified by the Director-General of Communications in January 2013

Material unsuitable for children and Indecency youth 9.7% 28.3%

Partiality 8.4%

Others 33.7% Inaccurate & misleading factual material Sex Bad theme 5.8% 4.6% 4.9% Family viewing hours 4.6%

Figure 3

List of Complaint Cases classified by the Director-General of Communications as Minor Breaches in January 2013

Title Channel Broadcast Date Substance of Complaint TV Programme ATV Home 16.2.2012 Inaccuracy “ATV Focus” (ATV 焦點)

TV Programme ATV Home 13.8.2012 No subtitles “Interview with Olympic Games Champions” (光輝時刻─與冠 軍對話)

TV Promo for ATV Home 9.9.2012 Wrong broadcast “Entertainment time shown in the CIA” promo (“娛樂 CIA”宣傳 片)

TV Programme ATV World 22.9.2012 Inaccuracy “Culture X” (奇風異俗)

TV Programme TVB Pearl 11.4.2012 Inaccuracy “Weather Report” (天氣報告)

TV Programme TVB Jade 7.7.2012 Inaccuracy “News at 6:30” (六點半新聞報道)

TV Programme TVB Jade 5.9.2012 Inaccuracy “News Roundup” (晚間新聞)

TV Programme TVB Jade 16.9.2012 Inaccuracy “All Exam” (環遊世界明星賽) TV Programme TVB I News 13.11.2012 Inaccuracy “News Report” (新聞報道)

TV Programmes TVB Pay Vision 5.5.2012 Inaccuracy “House of TVB Encore Harmony and Vengeance” (耀舞長安), “Gloves Come Off” (拳王) & “Number Matters” (700 萬人的數字)

Radio Programme RTHK Radio 1 10.10.2012 Inaccuracy “ Today” (晨早新聞天地)