MINUTES LONDON FIRE & EMERGENCY PLANNING AUTHORITY

DATE Thursday 29 September 2016 TIME 2.00 pm VENUE The Chamber, City Hall, The Queen's Walk, London, SE1 2AA

Minutes of the proceedings of the meeting of London Fire & Emergency Planning Authority held at City Hall on Thursday 29 September 2016.

Present:

Dr Fiona Twycross AM (Chair) AM Councillor Oonagh Moulton Councillor JP, AM Councillor Councillor AM AM AM Councillor Martin Whelton Councillor Fiona Colley Councillor (Vice-Chair) Councillor Leonie Cooper AM Councillor Jack Hopkins Councillor Amy Whitelock Councillor Emma Dent Coad Councillor Mehboob Khan Gibbs AM

1. Apologies for Absence

Apologies for absence were received from Councillor Sarah Hayward.

2. Minutes

The motion was made by the Chair – that the minutes of the Authority meeting held on 30 June 2016 be signed as a correct record.

The motion was seconded by the Vice Chair, put and agreed.

Resolved – accordingly.

The minutes were thereupon signed by the Chair.

3. Special Announcements by the Chairman and reports by the Chairman or the Clerk to the Authority of any Communications

The Chair announced the appointment of Dany Cotton as Interim Commissioner, effective from 1 January 2017, following a recruitment process that attracted a very strong field of candidates, with particular reference to the other internal candidate, and it was noted that this was also a testament to Dany Cotton’s skills and experience. The Authority was very proud to have appointed the first female chief fire officer in the UK. The Chair also clarified that, until January, Ron Dobson would remain very much in charge of the Brigade after which there would be a smooth transition between Commissioners. However, there was still much work to be done by Ron Dobson and his team in the coming months.

The Chair announced that Dave Brown, Director of Operations, had given notice that he would soon be retiring. She paid tribute to his hard work and dedication during more than 30 years with the Brigade.

Gareth Bacon AM endorsed the comments of the Chair regarding the appointment of Dany Cotton and commented on the retirement of Dave Brown by referring to the major improvements in fire safety that had taken place during his time with the service. He also paid tribute to the work of the outgoing Commissioner, Ron Dobson.

The Chair was pleased to report that, on Tuesday 5 July at the Royal Horticultural Show at Hampton Court, Watch Manager Simon Jakeman, one of the Authority’s leading Green Champions, won the Silver Gilt medal for his show garden 'Hoses, Rakes and Ladders'. He based his imaginative design on the themes of fire and water and used recycled materials and bedding plants based on the colours of the four watches. Simon added a garden bench made by New Malden's blue watch from recycled fire hose.

The Chair reported that, on Wednesday 13 July 2016, the Brigade received the first of 90 calls to a fire in one of eight units within a single storey industrial estate. On arrival crews found a fully developed fire in a building contractors unit that had already breached the roof and was spreading to a unit containing numerous works of historical art such as antique brasses, artworks and statues. A significant salvage operation ensured that all of the artefacts were safely removed to a place of safety. In total 15 pumping appliances, two turntable ladders and a hose layer lorry attended the fire.

The Chair announced that, on Wednesday 27 July 2016 the Brigade launched a new 'Total Recalls - making white goods safer' campaign, which aimed to make it easier for people to protect themselves from faulty electrical appliances that cause fires. ‘Total Recalls’ highlighted the work of the Fire Investigation Team and called for the creation of a single national register of electrical appliances; it also called on manufacturers to improve their production standards and for people to be encouraged to take simple fire safety precautions to reduce the fire risks that are associated with their white goods.

The Chair stated that, on Saturday 20 August, approximately 4,500 people celebrated the 150th anniversary of the Authority at its Safe in the City event by the Imperial War Museum. The Chair reported that it was a fantastic day that surpassed all expectations after many months of planning and preparation. More than 200 staff came together to make a success of the largest outdoor public event the Authority had hosted – certainly in recent history – with good humour and professionalism. She added that 680 smoke alarms and 63 CO alarms were given away to residents living in the private rented sector as part of a DCLG project. Brigade Control also provided their own stand and allowed members of the public to experience receiving an emergency call as well as supporting the operational events throughout the afternoon.

4. Disclosures of Interests and Dispensations

Resolved – That the updated details of membership of the GLA, other functional bodies and London Boroughs, as tabled at the meeting and also attached at Appendix 1, be noted. No further disclosures were made.

5. Budget Update - FEP 2642

Report of the Director of Finance and Contractual Services.

The Director of Finance and Contractual Services introduced the report.

Following discussion, during which some Members referred to statements made by the Mayor of London during the recent GLA elections campaign in relation to the level of resources available to the Brigade, the Chair moved the motion:

That the Authority:-

(1) Notes the report; and

(2) Approves the Draft Efficiency Plan as attached at Appendix 4 of the report FEP 2642, for submission to the GLA.

The motion was seconded by the Vice Chair, put and agreed.

Resolved – accordingly.

6. Treasury Management Annual Report - FEP 2624

Report by the Director of Finance and Contractual Services.

The Director of Finance and Contractual Services introduced the report.

The Chair moved the motion:

That the Authority –

(1) Notes the 2015/16 treasury management outturn results against the 2015/16 Treasury Management Strategy Statement (TMSS), as approved by the Authority on 26 March 2015 (FEP 2412);

(2) Notes the breach of the TMSS, in relation to counterparty concentration limits for Lloyds Bank, which were exceeded over the period 28 March 2016 to 12 April 2016 and that no losses arose from this breach of the TMSS, with details of the sums involved and reasons for the breach are set out in Appendix 1, paragraphs 3 to 11 of the report FEP 2624; and

(3) Approves the revisions to the 2016/17 Group Investment Syndicate (GIS) Investment Strategy, as set out in appendix 1, paragraphs 12 to 17 of the report FEP 2624 following the original approval by the Authority of the Strategy as part of the Treasury Management Strategy Statement for 2016/17 on 17 March 2016 (FEP 2576A);

The motion was seconded by the Vice Chair, put and agreed.

Resolved – accordingly.

7. Statement of Assurance 2015/16 - FEP 2655

Report by the Head of Strategy and Inclusion.

The Head of Strategy and Inclusion introduced the report.

Members asked for the opportunity to comment on some aspects of the drafting of the Statement.

An amended motion was moved by the Chair:

That the Authority –

(1) Notes the data requested in March 2016 as set out in the report FEP 2655;

(2) Approves the Statement of Assurance 2015/16 in principle, subject to any further comments from Members on the draft text, with the Head of Strategy and Inclusion being given delegated authority to approve the final version of the Statement of Assurance, in consultation with the Chair and Leading Members.

The amended motion was seconded by the Vice Chair, put and agreed.

Resolved – accordingly.

8. GLA Group Corporate Governance Framework Agreement - FEP 2656

Report of the Clerk to the Authority.

The Clerk to the Authority introduced the report.

The Chair moved the motion:

That the Authority notes the report (FEP 2656) and approves LFEPA as a signatory to the Greater London Authority Group Framework Agreement, as set out in appendix 1 of the report FEP 2656, subject to its approval by the Mayor.

The motion was seconded by the Vice Chair, put and agreed.

Resolved – accordingly.

9. Authority - Summary List of Actions Arising - FEP 2657

Report of the Clerk to the Authority.

The Chair moved that the report be noted.

The motion was seconded by the Vice Chair, put and agreed.

Resolved – accordingly.

10. Questions from Members (in accordance with Standing Order 20) – 30 June 21016 – FEP 2658

Questions from Members for the meeting on 29 September 2016, published in the order received in accordance with Standing Order 20, are set out below with supplementary questions and the Chair and Commissioner’s replies:

Questions received:

Question 465 From Andrew Dismore AM

Appliances off the run On how many occasions during July and August this year were appliances off the run for (i) a full shift; and (ii) more than 4 hours due to a shortage of (a) junior officers and (b) other crew members?

Commissioner’s written response

The whole issue of resource management at fire stations on a daily basis is a complex matter and is influenced by a range of different pressures. It is therefore not possible to attribute the appliance availability specifically to shortages of either junior officers or firefighters. In summary, the Brigade requires a minimum of 719 staff, with a wide variety of skills, each shift to ensure all appliances are on the run and available.

In order to achieve this minimum requirement each shift has an establishment of 1,067 staff. There is always establishment shortfalls due to vacancies and detachments; staff on annual leave, sick leave or light duties; as well as staff on training or parental/maternity related leave. There are also other factors to consider in addition to the total number of staff, such as numbers of officers and particular skills sets because without the correct numbers of these, there is the potential for appliances to be unavailable regardless of total numbers of staff.

The end result of all the above issues is that during July and August this year there were 92 occasions where appliances were not available for a full shift. This equates to 1% of the total availability. There were also 267 instances where an appliance was off the run for more than four hours. This equates to 3% of the total availability. On these occasions available appliances were re-distributed to ensure that every fire station had emergency cover.

There are a number of on-going actions being taken to address and reduce these circumstances, for example: • A watch manager process is underway which will ensure sufficient managers are in place to negate the need for crew managers to be sent on an out duty. • Another firefighter recruitment campaign is on-going to address the vacancies at firefighter level. • Promising discussions with the FBU are on-going in order to extend the direct standby process to all areas of the Brigade, which will maximise appliance availability. • A working group with the FBU is also underway to look at alternative approaches to managing availability on watches and changes to the redeployment of appliances which would also maximise appliance availability.

Question 466 Leonie Cooper AM

Brigade Control

During my recent visit to Control, the Vision system went down. I understand that there have been a number of issues with the system since go-live in November 2015. Can you please: (a) Provide me with dates and times for when Vision has gone down and the reasons for this. (b) Provide me with the number of instances in which the Vision system has not been back up and running in 20 minutes and the reasons for this; (c) In the cases where Vision has been down for more than 20 minutes what explanation has Capita given (if any)? (d) Provide the number of instances when LFB has had to use secondary mobilising in these instances since the introduction of the system.

Commissioner’s written response:

(a) The Brigade’s new mobilising system, Vision, has been a very significant undertaking that involves not only a new mobilising system but also a new way of working for Control officers, an on-going deployment of new mobilising equipment at fire stations and a new technologically advanced way of crews receiving mobilising messages. It has brought a range of changes and improvements to the way Control staff deal with emergency calls, to how station-based staff receive information about incidents and how they are mobilised to them. Despite all the significant testing and training which was carried out prior to the system going ‘live’, there was always likely to be some bedding in issues and this has resulted in the system slowing down on five days, to the extent that it was impacting on mobilising. However officers have ensured that appropriate contingency arrangements are in place and that the necessary technical and training support is ready for all staff to deal with issues as and when they arise. These five times were:

• 1 April - Early hours of the morning 1hour 15 minutes. Then later at 0800 for 3 hours. • 5 April 2000 for 1 hour • 7 April 0920 for 3 hours • 11 April 2250 for 1 hour 15 minutes • 16 September for 40 minutes

The first three occasions were caused by a client quota error which was occurring whilst logging onto the Vision client. This had an effect on the server which resulted in a Broadcast error to all clients, causing an interruption to service. It was resolved in an update to the mobilising system which was applied 8 April. On the 11 April the system identified a fault in a server and attempted a switchover which failed causing the system to slow down; an early warning system was put into place to address this issue. The incident on the 16 September is still under investigation by Capita.

(b) Please see the five occasions as detailed above.

(c) The reasons for this are as outlined in point (a) above. In addition when a fault, regardless of severity, is reported, in this case a Priority 1 system failure, the Brigade’s first line support for Capita investigates it quickly to see if the fault can be cleared at that first stage. If not, then the fault is passed to Capita’s helpdesk who raise it to their second level support to investigate; an action plan is then communicated for the Brigade to make the appropriate changes to rectify the system.

(d) Secondary mobilising is a well-rehearsed and long established contingency arrangement that ensures all 999 calls are dealt with immediately and that the Brigade is responding to emergency incidents as normal. These contingency arrangements were successfully implemented on each of the above mentioned occasions.

Leonie Cooper AM: It must have just been an awful co-incidence then that I happened to visit on the day when the system went down for what seemed to be quite a lengthy time. I must say I would really like to compliment the staff at the centre, who responded extremely well and put a series of very slick work-arounds into place. The fact they seemed to be so slick did then concern me and why I asked the question. We’re sure it is not more than just those five times? Maybe it felt as if time was going very slowly, watching the Fire Brigade dealing with the computer system rather than the real point, but it did feel as if it was a bit longer than the time mentioned in the reply. Commissioner: Thank you for the comments about the control staff. I’m very proud of the work they do down there and actually the fact that they dealt with that issue that arose when you were there so slickly is a reflection of the work they do on a daily basis is very, very good and they are very well trained. It was a co-incidence, I would say it was a happy co-incidence, that enabled you to see how well trained the control staff are.

Members are well aware when we implemented the system last November, there were some issues with the system after implementation; they have all been dealt with, and we do of course continue to upgrade and improve the system wherever we can as time goes on. We’re confident we’ve got a good system, a system that is not only employed by London Fire Brigade but others as well but we are breaking new ground in terms of functionality and the way it works but I’m very confident the system does work effectively, that the incidences where the system has gone down to use the term have been very minimal in fact and that we have not suffered any interruption in the event mobilising process because of the good training our staff have got.

Leonie Cooper AM: Could I just follow that up. That was completely obvious when I was there. What I wasn’t quite so happy about, I felt the staff were completely on top of it making notes of things, there were work arounds they could put in place. They immediately rang Capita and then, at a point later on, I then said ‘have you had a response yet?’ There didn’t seem to have been, in my view, a sufficient response. In my background, I’ve had the pleasure specifying some fairly large computer systems along with teams of other staff for housing associations, not ones to ensure that you get staff there because there is a fire, they have had to be pretty robust systems because somebody rings up and there is something very seriously wrong with their boiler and they have got a health problem so you need someone there as quickly as possible - obviously not quite such a life or death situation. During a post-implementation phase of 6 months or a year, you do expect some glitches on the system but having gone through fairly painful processes also with local authorities, it can be a lot of properties involved, not as many as the whole of London, having someone good on the other end who you have worked with who are the other end of the system and comes back and starts to deal with the problem is essential. Would you say that is definitely the service we are getting from Capita, because I think it is really important that they understand that they are helping the fire service put out fires and I just felt that although eh staff were very professional perhaps they were not coming back as quickly as I would have hoped.

Commissioner: Members on the Authority prior to the last AGM would be aware that we did have some problems with Capita during the design and implementation phase, where there were delays that were as a result of Capita and we dealt with those at the time, they have paid lots of penalties in terms of the contract. Obviously we would rather have had the system rather than the penalties. However, I have to say that since the implementation of the system in November last year, the service and support from Capita has been really good, so I don’t have any concerns as we sit here today in terms of support they give us about the ongoing use of the system, they have been really good, given all the support we have asked for but obviously it is one of the things we do keep under constant monitoring and there are abatements in the contract once again if they fail to meet the levels of service we expect from them and the contract requires and we are not in any way frighten to implement those abatements if we need to improve their performance so its an absolutely risk critical part of our organisation, they do understand that and since implementation they have been very responsive but obviously we do keep it under constant monitoring.

Chairman: Assembly Member Cooper, you are allowed two supplementary questions but I will allow one more. Leonie Cooper AM: Thank you very much for that answer. On a slightly different point that came up when I was there about the gazetteer and obviously with my experience in housing getting the builders to the places where they are meant to be doing the works not quite as urgent as getting the pumps to the place where the fire is, there did seem to be some issues, and I can imagine this would be as true for you as it certainly was in my personal experience – upgrades on the gazetteer to make sure we have got good address information in there because obviously that’s pretty critical as well isn’t it? Commissioner: Absolutely correct, and the gazetteer if anything is the part of the system we are most concerned about. That’s not necessarily Capita’s responsibilities, it’s a joint thing between us and we have got work going on with the gazetteer and we hope to have that replaced in the next few months that will update the system and make it even quicker. Our call handling times and our response times have improved since we had the new system in place and we’re looking forward once we get the new gazetteer in place that improves still further.

Question 467 Councillor Martin Whelton

Total Recalls Campaign

In light of the recent 20 pump Shepherd’s Bush Fire and concerns about Whirlpool’s advice to consumers, what can Members do to support the Total Recalls Campaign?

Commissioner’s written response:

The Total Recalls campaign is calling on the government and manufacturers to implement changes to the product recalls system and how white goods are manufactured to make it easier for people to protect themselves from potentially lethal faulty appliances in their homes. The campaign calls for a) existing products in the home to be subject to more effective interventions if there is evidence that they could cause fires and b) newly manufactured white goods be made safer in the first place. Members can support the campaign by using their own social media channels to share LFB tweets and Facebook posts and by signing up to the campaign on the LFB website and encouraging constituents and colleagues to do the same. As well as extensive press and digital work, parliamentary activity is a key part of this campaign. If Members have contacts in parliament who would be able to support the campaign, please let the LFB public affairs team know.

Councillor Martin Whelton: I thank the Commissioner for his response. I think the Total Recalls campaign is very important but it is also important as well in terms of working with local councils especially in terms of vulnerable people but also trading standards departments publicising product recalls. Can I ask the Commissioner if he believes that legislation needs to be changed in terms of the recall system?

Commissioner: There certainly needs to be some changes. Whether they require legislation or not is a matter of debate. I would like to see some changes in legislation to require the recall system to be improved. We’ve had some very good engagement with Ministers from the business department; there was a meeting only yesterday with the Minister responsible, where she was very receptive to our comments and has agreed to go away and look again at the recall register and the issues around that, because we really do need that recall register. If that means legislation then I would support that.

Councillor Martin Whelton: I would reiterate those comments because I think it is very important in terms of saving lives especially if products could lead to fires and potential fatalities and especially in relation to vulnerable people as well.

Commissioner: If I may say in response to that, I think it was sad but timely, the fire that we had in Shepherds Bush only a couple of months’ ago where we know that the cause of that fire was a faulty tumble dryer. The tumble dryer was already on recall from the manufacturer; the advice from the manufacturer was that the tumble dryer could continue to be used before the recall had been dealt with as long as the person using it stayed in the room while the tumble dryer was being used. Well, the family that actually had the fire had young children, three young children I think it was, so to require someone to stay in the room the whole time while the young children were in the flat was absolutely, in my opinion, unrealistic. That said actually, the person responsible for it was in the room saw black smoke coming out of the tumble dryer, did exactly what the manufacturer said to do which was to remove the plug and leave the room and we lost three floors of a block of flats. Now the response we had from the manufacturer I think was less than satisfactory and has been the subject of ongoing correspondence between us and them to get them to change their advice but we have not been as successful as we would have liked to be and I hope that if we could get change in legislation around recalls then I think that would resolve that problem and make people safer

Chair – It is worth noting, thanks, and congratulations to the staff who have been running this campaign, it was an unfortunate fire but it just highlights the importance of the campaign overall. I would urge Members the response to the question actually stresses the need for us to get parliamentarians we know to push this and I think people can get in touch with the team if they’ve got any contacts who would help that would be really helpful.

Question 468 Caroline Russell AM

Flood Resilience The Government’s recently published National Flood Resilience review anticipate 20-30% more extreme downpours compared to their previous rainfall scenarios. Is the London Fire Brigade adequately resourced to cope with this rising threat?

Commissioner’s written response:

Dealing with extreme weather events involving large scale flooding, whether fluvial, pluvial or flooding due to burst water mains has effectively become part of the core duties of the fire service. The London Fire Brigade has provided all front line crews with level 1 water operations training to enable them to operate in and around low level flooding and support wider flood operations.

The Brigade also provides an enhanced flood capability and has equipped 10 fire rescue units (FRU) with additional flood response equipment and have trained staff at these to become Swift Water Rescue Technicians (SRT) enabling them undertake Level 2 water operations. These firefighters have training and equipment such as dry suits, an inflatable boat with engine, inflatable rescue paths and throwlines to enable a safe system of work to be implemented when working in and undertaking rescues during flood conditions. There responders are further supported by 20 technical rescue tactical advisors who are able to provide advice and support to both the crews and other partners responding to flood.

The Brigade also holds Flood Response Kits (FRK) at our Brigade Distribution Centre (BDC) which can be used where flooding is over a wide area or during localised floods where significant numbers of firefighters need to be committed to the water. These kits contain additional Flood Response boats and ancillary equipment, Versadock (modular system of floating blocks which can be configured to meet the requirements of a flood incident e.g. bridge, holding area, service area, raft etc.) as well as additional PPE for 25 firefighters.

In addition to the 142 fire appliances with pumping capability, the London Fire Brigade provide a national flood response team and hold 6 High Volume Pumps (HVP), which form part of the National Resilience response arrangement. These HVPs are capable of pumping up to 7000 litres of water per minute over 3 kilometres.

Proposals to extend the Brigade’s flood response capability at both a local and national level will be presented as part of LSP6 to meet these increasing requirements.

The Commissioner is also keen to explore the wider role the London Fire Brigade can play in supporting the public and business community in the provision of flood prevention advice and equipment to assist with the protection of Critical Infrastructure and other vulnerable premises. One key area is how we utilise our existing highly trained staff and resources in support of flood preparedness, community safety activities and to assist communities within the recovery phase of flood.

Caroline Russell AM: Thank you for your response. In terms of flooding in February/March 2014, there were 25 continuous days of rainfall which left the fire Brigade protecting the Kenley water treatment works in Croydon. I understand they had to use an astonishing 6870 hours of fire engine time to protect this essential water treatment works. So my question is, given the resources you had to use just to protect one piece of vital infrastructure, are you confident that you have enough resources to cope with an extreme weather event like such as they have seen in Cumbria or Yorkshire recently, with extensive flooding which would be posing a risk to the underground, to electricity sub-stations, as well as water treatment works, all at the same time?

Commissioner: The Kenley water treatment incident was very interesting from my perspective, because we spent all those hours there protecting a piece of infrastructure that was really the responsibility of the water company to protect in the first instance. Obviously, we are an emergency service so we were there to protect it, but they really should have had systems in place to protect that piece of infrastructure anyway and certainly they should have had emergency procedures in place that when that incident occurred they could have brought into place to reduce the amount of time we were actually in attendance. That’s what should have happened; there have been a lot of discussions after the incident with local authorities about the responsibilities of infrastructure providers and their own emergency arrangements for places like that. That said, flooding events on that scale we did manage to deal with that incident, it was very stretching but we did deal with it but there are also arrangements in place to call on support from elsewhere in the country, and events like the Cumbria floods or the floods down on the Somerset Flats a few years ago were dealt with resources from around the country because it was a national incident - we call it a level four type incident -which required the support of fire and rescue services from all over the country. That said, I think, in London, we do have a very good flood response and the equipment we have got is detailed in my written answer. That’s to the credit of LFEPA Members who have supported an increase in London Fire Brigade’s flood response despite the fact that we don’t actually have a statutory duty to do so, so I’m really pleased with that, that is a result of it being assessed as a risk through not only the London Resilience forum but also through our integrated risk management plans previously. That’s to our credit and we have got a very good provision. That said, the threat of climate change and in increase in potential flooding in future means we have to keep that risk under constant review and we will be bringing forward as part of LSP6 some proposals about enhancing still further our flood capability and response; one of those things will be what we can do in terms of prevention, the role of fire fighters during home fire safety visits to actually give advice about prevention of flooding but more importantly and more traditionally in terms of our role we will be recommending some enhancements in terms of equipment and training for fire fighters to make sure we are dealing with the increase in the risk as time goes on. Caroline Russell AM: You were talking about the responsibility for flooding and saying it was the water treatment company that should have been responsible; if we are talking about a massive flooding event across London are you saying then that London Underground, the electricity companies, everyone should have their own flooding responses/capabilities in place or do you not think it would be better for us to be like Northern Ireland and Scotland where the Fire Brigade actually has a statutory responsibility? Commissioner: It’s an interesting discussion. I think absolutely it should be the responsibility of the individual services and the infrastructure providers have their own plans in place; in fact that is one of the requirements under the Civil Contingencies Act. Places like London Underground do have their own procedures, they do own their own pumps and that sort of stuff to actually deal with their own premises. We’re an emergency service so we’re there to help out initially until they can get their systems up to place and also if the level of the flooding exceeds their capability we’re there to top that up to continue to make sure we can get London running again. In terms of the statutory duty, there are a number of ways of looking at it; one is the statutory duty that is being discussed with Government over the last few years is about a statutory duty for rescue from flooding not dealing with flooding or preventing flooding but rescues from floods. The other side to that of course under the national framework our integrated management plan we are required to assess all fire and rescue related risks and have strategies in place to mitigate those and flooding clearly we have taken that into account because we have a really good flooding provision already. My personal view is that if we had a statutory duty for flooding it’s not really any good having that unless we get additional funding to go with it because otherwise we would be given an additional statutory duty which we then need to provide for – I think we are doing as much as we can do anyway- but that then may divert us from other things that I think we are doing and we should be doing in the future so if the statutory comes it needs to come with extra funding, I think that is the most important part.

11. Urgent Business

There was no urgent business.

The meeting ended at 3.00pm.

Signed By: Chair

Peter Goss Ground Floor, 169 Union Street London, SE1 OLL telephone: 020 8555 1200 ext 30084; e-mail: [email protected] LONDON FIRE & EMERGENCY PLANNING AUTHORITY