EurekaFacts Transportation Cost-effective and customer-centered transportation begins with high quality to inform decisions, system and service design. EurekaFacts provides smart research solutions to inform transportation organizations. From rigorous research methods and multi-mode to toll/fare pricing, driver and pedestrian safety, human–system interaction, and much more.

EurekaFacts Strategic Strengths Core Capabilities ★ Ridership Surveys ★ Stated Preference Surveys ★ Customer Satisfaction Surveys ★ Value of Time Studies ★ Traffi c Safety Surveys ★ Pedestrian Safety Campaign Evaluation ★ Origin and Destination Surveys ★ Attitudes and Behavior Research ★ Visitor Surveys ★ Advanced Analytics and GIS

Select Transportation Clients Agencies Primes and Private Sector Clients District Department of Transportation (DDOT) Abt Associates Maryland Transit Administration (MDOT MTA) American Institutes for Research Maryland Transportation Authority (MDTA) Metropolitan Transportation Authority (MTA NY) Campos, Inc Montgomery County Department of Transportation (MCDOT) New Jersey Transit (NJ Transit) ICF North Jersey Transportation Planning Authority (NJTPA) Jacobs Engineering Port Authority of Allegheny County (Pittsburgh) Mobility Lab Southeastern Transportation Authority (SEPTA) RTI US Bureau WBA US Department of Transportation (USDOT) Westat Washington Metropolitan Area Transit Authority (WMATA) Zipcar

EurekaFacts Specialized Research Facilities and Equipment

Cognitive & Usability Test Lab: State-of-the-art Analytical and GIS support: Analysts use SPSS, testing lab dedicated to user-centered design and SAS, R, STATA, Mapinfo, ArcGIS and other soft- evaluation services with portable equipment for ware. Extensive experience working with adminis- remote interviews, usability, cognitive testing and trative datasets and various databases. focus group research on site. Multi-Mode Data Collection Platforms: Telephone Research Call Center: Multilingual 100 In-house software tools to support programming CATI/CAPI station capacity, and a team of experts of complex surveys, online communications and at the recruitment of hard to reach populations. web-enabled databases. EurekaFacts delivers smart research solutions. With a relentless focus on quality and delivering the type of insights that inform excellence, the fi rm serves every client exploring, measuring, and evaluating issues and opportunities. Its information-driven approaches help shape programs, outcomes, initiatives and strategic communications. Since its founding in early 2003, EurekaFacts has built a strong set of research capabilities and expertise, highly effective cross-disciplinary teams, and a network of augmentation resources that span the nation and select Latin American countries. The company’s fully multilingual and multidisciplinary teams use the most advanced research methods, techniques and tools available today. EurekaFacts has completed hundreds of national and international studies; it has surveyed and analyzed data from millions of individuals spanning all backgrounds, ages and educational levels. In every study and for every client, we work toward delivering breakthrough insights. Let’s start a conversation to explore how we can bring Eureka insights to your organization.

EurekaFacts CERTIFICATIONS Certifi ed at Federal, State, Local levels Federal: Small, SDB, DBE State: SBE, MBE, DBE. California, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Texas, Virginia Local LDBE, SBE, LSBRP: Washington Metropolitan Area Transit Authority, Metropolitan Washington Airports Authority (MWAA) ISO Certifi ed to International Quality Standard 20252 National Supplier Diversity Council NMSDC Certifi ed market, and Security: FISMA Moderate Certifi ed social research Public trust cleared personnel

NAICS CODES 541910 and Public Opinion Polling 541720 Research and Development in the Social Sciences and Humanities GSA 541613 Marketing Consulting Services Schedule: GS-00F-211CA 541370 Surveying and Mapping (Except Geophysical) Services 541.4A (AIMS 4A) 541611 Administrative Management and General – Marketing Research and Services Analysis Services 541511 Custom Computer Programming Services 874.1 (MOBIS) 541512 Computer Systems Design Services – Survey Research, Consulting Services

Corporate Information EurekaFacts, LLC Paul Schroeder Alison Wurzel 51 Monroe Street Chief Business Offi cer Business Development Manager Rockville, Maryland 20850 Email: [email protected] Email: [email protected] Phone: (240) 403-4800 Direct: (240) 403-1645 Direct: (240) 403-1639 Email: [email protected] www.EurekaFacts.com