3M Customer Innovation Centre
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Science is just science, until you make it improve the world. At 3M, what we believe is simple. We are people, committed to helping other people. Every day, we help tackle problems, big and small, in pursuit of our vision - advancing every company, enhancing every home and improving every life. More than 117 years of innovation... 1902 3M was founded on June 13 by Dr. J. Danley Budd, 1910 Henry S. Bryan, William A. McGonagle, John 3M moved to St. Paul, USA. This led to faster Dwan, and Hermon W. Cable in Two Harbors, USA. expansion due to its more central location. 1914 1921 3M™ Three-M-ite™ Abrasive Cloth became 3M patented and introduced 3M™ 3M’s first exclusive product. Wetordry™ Waterproof Sandpaper—the world’s first water-resistant coated abrasive. 1925 While testing abrasive samples at a body shop, Richard Drew, noted that painters were having trouble masking car parts. He got an idea that led to the invention of 1930 masking tape. The tape was a hit and the Richard Drew saw another customer need. Cellophane Scotch® brand tape product line was born. was popular, but there was no attractive way to seal the clear material. He coated samples of cellophane with 3M adhesive. Scotch® Cellophane Tape was born and soon 1938 ™ ™ hundreds of practical consumer uses were discovered. After 3M Scotchlite Reflective Sheeting was 1939 1945 introduced commercially Scotch® Brand welcomed the “snail,” the iconic, handheld in 1938, the first traffic Scotch® Electrical tape dispenser. The first version was made from stamped sign featuring this new Tape was sheet metal followed by the plastic model one year later. product was erected in introduced to the Minneapolis one year later. electrical industry. 1947 Bing Crosby crooned on 3M Tape. 3M™ Sound Recording Tape revolutionized the entertainment 1948 industry, allowing consumers to record and play 1960 Surgical drapes made their back music and voice recordings at a later time. 3M™ Micropore™ Surgical debut, further diversifying Tape, the first hypoallergenic 3M’s product portfolio. 1956 tape, was introduced. Scotchgard™ Fabric and Upholstery Protector was introduced to the textile industry. 1979 1961 ™ ™ 3M introduced Scotch® Magic™ Tape, the innovative matte-finish 3M Thinsulate Thermal Insulation introduced with tape virtually invisible on light-colored paper and envelopes. Unlike more than 30 clothing manufacturers signing up right glossy tapes, users could write on it with pen, pencil or marker. away to use the product. 1980 1980 3M introduced Post-it® Notes, creating a 3M™ VHB™ (Very High Bond) Tapes whole new category in the marketplace were introduced, replacing rivets and changing people’s communication and screws in fastening operations and organisation behaviour forever. due to its incredible strength. 1990 3M™ Privacy Computer Filters 1994 were introduced, helping protect Nexcare™ Active™ Strips Flexible Foam information displayed on monitors. Bandages made their debut, providing 2007 extra sticking power to perspiring skin Consumer products continued to innovate. Scotch-Brite™ Brand introduced thanks to the water-resistant adhesive. the first disposable toilet scrubber with built-in bleach, Scotch-Blue™ Painter’s ™ ™ 2008 Tape for Corners and Hinges and the Scotch Fur Fighter Hair Remover designed to grip and trap pet hair embedded in upholstery, continued to In addressing potential public health medical exemplify innovative products designed to enhance the home environment. emergencies such as an influenza pandemic, various 3M respirators were the first to be cleared by the U.S. Food and Drug Administration for use by the general public. 2008 Scientists developed a break-through, ultra-compact LED-illuminated 2009 projection engine for integration in personal electronic devices, including 3M introduced the 3M™ Littmann® the 3M Micro Professional Mpro 110 projector, which has since evolved. Electronic Stethoscope Model 3200, a next-generation auscultation device featuring Bluetooth wireless technology 2009 that transfers heart, lung and other body Featuring a patented, ceramic abrasive grain shape, ™ ™ sounds to software for further analysis. the 3M Cubitron II Fibre Discs and Metal Working Belts increased the life expectancy of abrasives in the 2012 grinding industry by as much as four times. 3M’s Renewable Energy Division and Gossamer 2017 Space Frames unveiled the 2018 A new type of 3M™ Scotchlite™ world’s largest aperture Inspired by the power of trees, roofing materials Reflective Material became an trough using 3M™ Solar with 3M™ Smog-reducing Granules were launched attractive product for athletic Mirror Film 1100 for to harness the power of the sun to improve air activewear manufacturers. concentrated solar power. quality, a first of its kind for asphalt shingles. This is a sample of just some of our innovations since 1902. Learn more at go.3M.com/OurHistory ...and counting. Key focus industrial markets Manufacturing & Metal Fabrication We provide a range of abrasive wheels, discs and belts, industrial and structural adhesives, sealants, and bonding and splicing tapes to improve metal fabrication projects and the manufacturing of motor vehicles, semi-trailers, machinery, ships, and more. To keep workers safe, we also supply innovative respiratory, ear and eye protection solutions. Construction Paired with a range of fall protection and personal protective equipment including disposable and reusable respirators as well as powered and supplied air for construction projects, we supply fire protection products, electrical supplies, tapes, and communication solutions to enhance construction sites. Automotive Aftermarket From pre-paint abrasives and paint masking tapes to paint application solutions, compounds and polishes, we provide solutions that support the manufacturing and repair of cars, trucks, motorcycles, ships, and more. Additionally, we supply personal protective equipment such as coveralls, eyewear and respirators to help keep workers safe on the job. Utilities We offer a range of vinyl electrical tapes, rubber insulating and splicing tapes, mastic tapes, and conductive tapes to enhance electrical construction and maintenance projects. We also support global expansion of sustainability and renewable energy growth with innovative materials and products. Mining, Oil & Gas We help keep mining, quarrying and oil & gas workers safe with a range of personal protective equipment and fall protection equipment. Also, our range of innovative passive fire protection solutions enables asset protection for highly critical services. Some of our key brands: TM Commercial & Residential Building We provide effective solutions that enable our business customers to promote brand identity with coloured and printable films, overlaminates and inks for buildings and signage. We also help achieve design, energy efficiency and maintenance goals with our window films, architectural and glass finishes and cleaning and maintenance products. Transportation & Infrastructure We offer solutions that help our OEM automotive and aerospace customers reduce weight, improve passenger comfort, enhance style and personalisation, and better utilise electrification and powertrain innovations. We also provide safety products such as automotive films and traction and matting solutions for rail and fleets. Roadways & Vehicle Safety We enable safer transportation on our roads by providing high-efficiency retroreflective sheeting and conspicuity markings that make road signage, lane markings and vehicles more visible—day and night. We are continuing to enhance our roadways for the future with innovations in Connected Roads technology for automated vehicles. Engineered Materials for Aerospace, Oil & Gas and Performance Materials Industries We enable our customers’ success through innovative and highly engineered materials including technical ceramics, Perfluoroelastomers, glass bubbles and Fluoroelastomers for use in aerospace, electronics, communications, oil & gas industries. iamond GradeTM StamarkTM Safety-WalkTM Our expertise shines across our 51 technology platforms. This is 3M’s Table of Technology Platforms. It shows the breadth of the technologies that sets us apart from all other companies. The elements represent the materials, processing, capabilities, digital technologies and applications that we combine to innovate and manufacture products and solutions for our customers. Graphics High-performance High performance & Signage window films protective film Floor care 51 technology platforms Learn more at: go.3M.com/technologies Engineered Personal Protective Bonding Paint application abrasive Equipment solutions systems 3M ANZ 3M established its International Division in 1951 and during the same year, 3M Australia was formed. In 1973 New Zealand was formed. Since that time the company has grown to service customers across Australia and New Zealand. A team of 650+ plus employees provide 3M products across 12 expertise areas including manufacturing, infrastructure, transportation, consumer, safety, and more. 3M manufactures locally at facilities located in Blacktown and Guildford (Sydney) and an expert customer service team provides support to Australian and New Zealand customers from offices in Sydney and Auckland. 3M Customer Innovation Centre Additionally, sales teams operate nationwide to connect customers with 3M’s innovative 3M Australia and New Zealand operate innovation centres at our solutions with the aim to advance every company, North Ryde, Melbourne, Perth and Auckland locations. Ask