Ch-C1 Firmware Notes.Pdf

======*** Basic Information *** ======[Create date] 2018/03/05 ------[Program Name] Engine ------[Version] 1.49:08 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365522H [File Information] File Name D1365522H.fwu File Type Module for Service Size 7.94 MB ( 8323572 byte ) [File Information] File Name D1365522H.rfu File Type Module for Remote Upgrade Size 7.95 MB ( 8331520 byte ) [Availability of RFU] Yes ------[Production reflection] 2018/02 ------

======*** Note *** ======[Note]

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======*** Important Notes *** ======[Important Notes]

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D1365522H_readme.txt[2018/03/12 11:31:32] ======*** Modification History *** ======[Modifications made:] Rank C

Symptom corrected: - SC670-02 may appear if jobs are run immediately after the preceding job completes. - The print speed decreases in booklet stapling jobs using Plockmatic.

------[Modification history] ------Version 1.48:08 Symptoms corrected: - SC684-03/-05 may occur because the fusing ID chip detects I2C communication error. - Jams 350/351/352 may occur, if the output tray of the PrintPost is changed.

------Version 1.47:08 Specification Change: - Chances of the tandem tray detecting a paper set error when moving the ream of paper from the left to the right was decreased.

Symptom corrected: - SC486 may occur, if pulling out and pushing back in a full waste toner bottle. - The machine may stall, if it receives a succeeding job immediately after completing a job. - The machine stalls in "Printing" status, if switched to the Silent mode while the engine is OFF. - Rotational distance of the YMC PCDU is less than actual.

------Version 1.46:08 Symptom corrected: - If a Jam 99 (double feed) occurs, the jammed sheet in between the fusing roller and heat pipe roller is not handled as a jam and gets mixed in the job instead of getting purged and reprinted. - Jam 118 and Jam 110 may occur in a system configured with SR4110, if continuously printed stapling jobs consisted of one or two sheets of paper sizes A4(SEF) or B5(SEF) or Letter(SEF).

------Version 1.45:08

D1365522H_readme.txt[2018/03/12 11:31:32] Specification Change: - Message "Remove the paper from purge tray" appears when a jam occurs in the ADF and the jammed paper is purged to the purge tray.

Symptom corrected: - Jam28 occurs on the 3rd of a 5-tab set. - Toner End is alerted even when there is still approximately 4% of toner remaining in the toner cartridge. The symptom occurs only with Engine firmware v1.43:08.

------Version 1.42:08 Symptom corrected: - SC670 may occur when printing approximately 300 pages of label paper from the by-pass tray. - Cyan may not be printed after a few hundred pages.

------Version 1.41:08 Symptom corrected: 1. Counter values that indicate the remaining life of parts (in number of days) in SP7951-*** and SP7952-*** falsely continue to display the default value "255" until the parts are replaced for their first time. 2. Following SPs are not displayed. SP7935 011-044 Toner Bottle Log:Bk SP7936 011-044 Toner Bottle Log:C SP7937 011-044 Toner Bottle Log:M SP7938 011-044 Toner Bottle Log:Y 3. Print/copy jobs will not complete, if run after the after the staples have run out. (Problem occurs only with a system configuration installed with SR4110.) 4. Distance based counters of the YMC PCDU, Charge roller unit, and Drum cleaning unit are falsely counted up even after the print mode has switched from FC to B/W.

------Version 1.40:08 Symptom corrected: A blank sheet is output when a B/W copy or print job is performed.

------Version 1.39:08 Symptom corrected: 1. The machine does not reach the Ready condition ("Please wait..." does not clear) after recovering from Low Power mode. 2. SC547-01 mis-detection. 3. The machine stops printing under the following conditions when the first sheet is in the inverter unit, and no error messages are displayed. - Duplex job of two sheets or more - The paper used supports the Air Assist feature

D1365522H_readme.txt[2018/03/12 11:31:32] - The paper is fed from the LCIT 4030 - Paper end occurs during the job, followed by Process Control 4. JAM 151 occurs when the following jobs are sent to the printer in succession: - Z-folding job for output to the finisher proof tray - Saddle-stitch job for output to the saddle stitch tray

------Version 1.38:08 Symptom Corrected: 1. JAM 96 may occur when continuously feeding undefined paper from the large capacity tray (RT 4030). 2. Shadow cast by the original causes horizontal (across feed direction) black lines to appear on the printed paper. 3. Jammed paper in the fusing unit is not purged and remains in the fusing unit. 4. The first page of second or later sets can not be stapled in duplex mode. 5. Powering the machine OFF/ON resolves SC540. 6. IOB may become damaged, depending on the specific timing at which a firmware update is performed. 7. Added a development bias specific for DEMS. 8. Printing paper of 754mm or longer in feed direction causes waste toner bottle near full message even if the waste toner bottle is not near full. 9. Possible JAM 176 10.Machine does not print even after receiving printing data. 11.Saddle stitching DLT/Letter/Legal on SR4100 does not meet the expected productivity. 12.Toner refresh function does not work on the Cyan station.

------Version 1.35:08 Specification Change 1. PM counter for the Waste Toner Bottle can be reset in "PM parts display" manually. Important: If this function is activated, be sure to upgrade System/Copy firmware (Ver 1.11) together as a set.

Symptom Corrected 1. SC670-00 (Engine start up error) may occur. 2. Execution timing of MUSIC (Mirror Unit for Skew and Interval Correction) during printing has been modified.

------Version 1.34:08 Other changes: The SP threshold for occurrences of SC381/382 was optimized.

D1365522H_readme.txt[2018/03/12 11:31:32] ------Version 1.33:08 Symptom Corrected: Target development gamma has been changed in the optimal default values against toner scattering issue.

Specification Change: [ProC5100S/5110S only] The value of SP1-154-001 has been changed from "100" to "120" on D137-17/21/29 and D138-17/21/29.

------Version 1.32:08 Symptom Corrected: 1. SC274-** (Image transfer error) may occur when the value of SP2102-044 is less than 0. 2. Paper jam (code15) may occur when the paper whose length is more than 437mm but less than 440mm is continuously fed from A3 LCT RT4030.

------Version 1.31:08 Symptom Corrected: 1. A Process Control error may occur under low-temperature/low- humidity conditions. 2. The machine stalls and SC687 occurs after a paper jam (code 67) that occurred during duplex scanning (ADF) is cleared. 3. The banner that displays the amount of toner remaining is not updated when the toner cartridge is replaced following Toner Near End during printing. 4. The machine may stall after an original jam is cleared. 5. A FAX job stalls (communicating lamp stays lit) if a network printing job is received just after a network printing time-out error has occurred on the previous job. 6. Process control may be executed incorrectly when the machine recovers from Energy Saver mode. 7. Productivity in color mode may be reduced if paper is alternately fed from feed trays 1, 2, and 3. 8. A vertical line (dirtying) appears on images printed after a jam (code 15, 16, or 17) that had occurred with A4/A3 sheets fed from the LCT is then cleared. 9. The recovery time from Energy Saver mode may be about 1.5 seconds slower than normal. 10.[MP C6502/8002 only]: SC990 occurs if ACC is executed after SP3040/SP3042 is executed. 11.[Pro C5100S/5110S only]: Jam058 and SC509 may occur when envelopes are fed from the bypass tray.

------Version 1.30:08 Symptom corrected: 1. SC542 may occur under the following conditions:

D1365522H_readme.txt[2018/03/12 11:31:32] - The door to the vertical feed path, drawer unit, bypass tray, or toner supply unit cover is opened - The machine is turned ON - The door described above is closed within 4 sec.

2. [Pro C5100/C5110 only]: The PM counter for the fusing web counts up incorrectly under the following conditions: - The door to the vertical feed path, drawer unit, bypass tray, or toner supply unit cover is opened - The machine is turned ON - The door described above is closed within 4 sec.

3. [Pro C5100/C5110 only]: SC560/SC570 may occur when the drawer unit is in operation.

------Version 1.29:08 Symptom Corrected: 1. SC670 may occur on MP C6502/8002 with CS4010, when continuous print jobs are ejected to different trays of CS4010. (MPC6502/8002 only)

Important: If CS4010 is installed with MPC6502/8002, please be sure to upgrade this engine firmware (1.29:08) and CS4010 firmware (01.010:02) together as a set.

2. Prevent the cam from rotating from the pressure position to the non-pressure position and prevent SC555-00 from occurring, even if SC569-02 occurs.

Note: For detail, please see the related RTB#RD135049a.

3. Abnormal image on stripe pattern may occur early in the morning at low temperature. 4. Paper jam (code95) may occur when papers are fed from tray 2 and tray 3. 5. Paper size may not appear on the panel when paper is set in tray 2 and tray 3 after paper end. 6. Paper jam (code8) may occur when paper is fed from bypass tray one by one. (ProC5100/5110 only)

------Version 1.27:08 Other changes: SC559-00 will be displayed if the fusing entrance sensor harness is disconnected.

Symptom corrected: 1. Productivity decreases during punch jobs if the SR4090/4100 is installed. 2. Only the first sheet is folded and stapled when the following SPs

D1365522H_readme.txt[2018/03/12 11:31:32] are changed from their default value "0".

- SP6109-001 - 014 (CrnrStplrJogTimeAdj:2K/3K FIN) - SP6110-001 - 010 (BookStplrJogTimeAdj:2K/3K FIN) - SP6114-001 - 010 (Fold Speed Adj:2K/3K FIN) - SP6120-001 - 014 (CrnStpPosExFeedAmtAdj:2K/3KFIN)

Important(MPC6502/8002 only): SC670 may occur if this engine firmware is upgraded on the machines which CS4010 is installed with. Please do not upgrade engine firmware on the machines with CS4010.

------Version 1.26:08 Symptom Corrected: 1. SC552-02 may occur when machine receives fax job or print job during energy saver mode. 2. Staple misalignment may occur when 2 pages of A4 LEF is fed with punch mode. 3. Cannor print when B5 LEF is fed from 3rd tray. 4. SC670 may occur when paper jam occurs in peripherals during process control after job end. 5. SC991 may occur when paper jam is recovered in staple mode. 6. SC371 may occur during Vsg adjustment.

------Version 1.25:08 Specification change: - Pre-stacking is disabled (OFF) by default when coated paper is fed to the SR4090/SR4100.

Symptom corrected: 1. Jobs are combined and stapled under the following conditions when the SR4090/SR4100 is installed: - A4 SEF printed with corner stapling - A4 LEF printed out to the shift tray - A4 LEF printed with corner stapling

2. Productivity decreases when the inserter is installed. 3. Productivity decreases when the SR4110 is installed. 4. Productivity decreases when paper less than 170mm in length is fed from the RT4030. 5. Paper jams occur when the cover feeder and FD400 are installed.

Important: To apply these changes, install this new firmware together with System/Copy Ver1.07 as a set.

------Version 1.24:08 Specification changes: 1. Banner explanation when the machine stops for the cooling down function. 2. Countermeasure against the abnormal image when using a enlarged copy function.

D1365522H_readme.txt[2018/03/12 11:31:32] 3. Countermeasure against SC687 when using one-path duplex scanning ADF.

Symptoms corrected: 1. Paper size error appears in a split second incorrectly when using EFI controller. 2. Engine log upload is interrupted when the machine is rebooted. 3. Machine stalls when the dust detection function is cancelled in one-path duplex scanning ADF. 4. Copy speed downs when using the punch function without staple on Finisher SR4090/SR4100.

------Version 1.23:08 Specification changes: 1. Productivity of jobs using the Jogger unit was increased.

Symptoms corrected: 1. Back side of the printout becomes dirty over time, approximately after the paper transfer unit reaches 400kp. 2. SC410 and Bk toner scattering occur as a result of incorrect electrical potential detection. 3. SC401-3 occurs as a result of incorrect toner amount readings in the Process Control. 4. False near-end detection of the drum cleaning lubricant 5. SC990 occurs as a result of toner density adjustment not completing within the prescribed time after powering on the machine. 6. False end detection of the waste toner bottle immediately after replacing with an empty bottle 7. Abnormal noise is generated when feeding A4 from LCT RT4030.

------Version 1.22:08 Symptom corrected: 1. SC687 occurs if a copy job is performed just after the machine recovers from Energy Saver mode. 2. SC991 occurs if a job is reset just after a jam (Jam 108) is cleared. 3. Jam 014/064 occurs if A3 paper is fed from Tray 3.

Other changes: 4. The detection conditions of SC846 were changed so that the SC does not occur when the waste toner bottle is full. 5. [ProC5100S/ProC5110S only]: The PM counter for the Refresh Roller is cleared (in error) when the PM counter for the Fusing Unit is cleared. 6. The amount of toner shown as remaining in the banner display is different from the actual amount remaining in the cartridge.

------Version 1.21:08 Symptom corrected: 1. Jammed SRA3 paper may be torn when the operator pulls out the drawer unit to clear a jam (JAM 22).

D1365522H_readme.txt[2018/03/12 11:31:32] 2. SC559 is not displayed after three consecutive fusing jams, even though SP1-142-001 is on (enabled).

------Version 1.20:08 1st Mass production

D1365522H_readme.txt[2018/03/12 11:31:32] ======*** Basic Information *** ======[Create date] 2017/12/27 ------[Program Name] Java VM v11 std for eDC ------[Version] 11.39.02 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365780P_edc [File Information] File Name D1365780P_edc.ifu File Type Module for Service Size 58.90 MB ( 61766080 byte ) [Availability of RFU] No ------[Production reflection] 2018/01 ------

======*** Note *** ======[Note]

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======*** Important Notes *** ======[Important Notes]

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======*** Modification History ***

D1365780P_edc_readme.txt[2018/01/22 13:21:55] ======[Modifications made:] Rank C

Symptom corrected: - The SDK application icon might not be displayed after recovering from energy saving mode under the following conditions: - An SDK application is set as a priority function. - An SDK application is set as a function key. - SC899-00 may occur if logging in from a keyboard. - FAX cannot be transmitted if CAP v2 is installed - The wrong JavaVM firmware can be mistakenly installed on any machine, possibly leading to unexpected errors occurring with JavaVM or bootup failing. - The printing speed is not as fast as the past model if CAP V2 is installed. - The SDK application may stop suddenly due to the increase of memory usage.

------[Modification history] ------Version 11.38.01 Symptom corrected: - SDK applications (e.g. Streamline NX, GlobalScan NX, CAP/ELP) may not be able to start during the boot process due to a Java VM error. - If only IPv6 is enabled on the device, utility tools (e.g. Device Manager NX family or Streamline NX v3) will fail to install applications remotely. - The following issues occur if any device certificate is imported using the Device Manager NX Enterprise Certificate Management Tool. - Device Manager NX Enterprise fails to retrieve the information about the application(s) installed on the device. - GlobalScan NX fails to apply profiles or retrieve device information when using the AdminTool.

------Version 11.37.00 Symptom corrected: - Sending fax from the document server using IPv4-mapped address may result in an error. - An alert message unrelated to scan operation (for example, JAM) appears across the entire screen of the operation panel, disabling scan operation. - Replacing with a new controller board installed with the latest Java VM version may disallow downgrading to previous version or retrieve customized version and cause trouble for users who wish to use specific or customized versions. - When the relationship between the host name and the IP address on the DNS server is modified, Java VM might not recognize the change. - If the "Chng Stgs" button is pressed after pressing the "Preview" button in ELP-NX, the "Change Print Settings" configuration may not be set correctly. - After applying the security update that changes the priority order for cipher suites, SSL communication fails between an application

D1365780P_edc_readme.txt[2018/01/22 13:21:55] that includes an SSL server function and the Windows operating system. - When "Tracking Permission" and "Stop Printing" are enabled in "Enhanced Print Volume Limitation", processing of the job might fail. - SDK application behavior may be incorrect or inconsistent. (CAP/ELP/SLNX/GSNX/etc.) Both the Standard (Compatibility mode) application and the SOP Optimized (Hybrid mode) application are affected by these issues. - Cannot log in. - Cannot scan. - Cannot print. - Error message appears. etc. - When conducting location-free printing or authentication processing by using a solution product, an SC899 error might occur or Java VM might close unexpectedly and an SC error related to Java VM not responding might occur. - The DSDK application fails to connect to the LDAP server when using Kerberos authentication.

------Version 11.32.04 Symptom corrected: - Machine may stall, if scanned from the contact glass with Size Setting disabled. - SC637 may occur, if the machine is shut down while printing. - ESA applications that support distribution of inbound FAX documents (such as GlobalScan or SLNX SFM) will deliver inbound FAX documents that include the metadata from other FAX jobs.

------Version 11.30.02 Symptom corrected: - CAP V2 is disabled if switched to Energy Saver mode while CAP V2 starts up after power ON. - If the firmware is updated remotely while the device is in energy saving mode, the SDK platform may not boot up. - User information may not be displayed, if a job is run by logging in with the user code authentication. - Machine response slows down when a trouble occurs in the HDD. - Search, copy & paste of texts may not work in searchable PDF files created in Polish and Hungarian languages. - Characters are randomly broken onto new lines, if the following settings are configured in Scan Settings: 1. Vertical text in a PDF file is copied and pasted into an application. 2. "OCR Settings" is set to "On". 3. "Cognitive Language" is set to "Japanese". - Less than 128-bit encryption methods will be prohibited.

------Version 11.28.03 Symptom corrected:

D1365780P_edc_readme.txt[2018/01/22 13:21:55] - If an ESA application that uses Administrator Authentication Management, User Authentication Management, or Enhanced External Charge Unit Management (e.g. CAP v2, Streamline NX) stops during logout handling, the logout cannot be completed. - In the case that Streamline NX is installed (with the PKI module) on the following models, authentication may not be performed. - MP C6502/C8002

------Version 11.26.04 Symptom corrected: - If the following is repeated, devices with CAP v2 installed will stall or behave slowly. Log in to the device --> Switch to energy save mode --> Return from energy save mode - When "OCR Settings" is set to "On", if the keywords in a PDF file are scanned by selecting a language other than "Japanese" in the "Cognitive Language" setting, the position of the search results might be incorrect. The OCR scanned PDF function of GlobalScan NX serverless edition corresponds this bug fix. - When Java VM is updated via Remote Install Manager, the stack size may be reset to the default size from the specified size. - When an ESA application remains in an offline state such as an ESA application accesses the device HDD or entering SP mode, if the device switches to offline mode (such as when entering UP), the device may stall. - When an ESA application is installed via Remote Install Manager, the heap size may be reset to the default size from the specified size.

------Version 11.25.04 Symptom corrected: - Even though activation for CAP v2 (Hybrid mode) was not successful, it is displayed as successful in Remote Install Manager. - In the case that "Allow" is selected for "Print jobs without user names" in a Streamline NX AAM-E device template, jobs sent directly from the host system to a device can be printed immediately even though the jobs do not contain user information.

------Version 11.23.00 Symptom correxted: - SC997 may occur after restarting the device when the ESA application is online-installed using Remote Install Manager and the ESA application is set as function priority.

Error Correction: - Minor bug correction - If a keystroke reader is connected to the device, SC 899 may occur

D1365780P_edc_readme.txt[2018/01/22 13:21:55] when the device is returned from energy save mode.

------Version 11.21.00 Error correction - Supported IC card reader/writer (PR-700UDM).

------Version 11.15.01 Fixed: - When using the scan function continuously on a device with Streamline NX or GS-NX is installed, a "Scanner is in use by another function" error may occur.

------Version 11.14.02 Fixed: - If CAP v2 or Streamline NX is used, card login may not be perfomed. - Application switching might not be perfomed when Steamline NX or 3rd vendor application switches the normal application on the operation panel. - USB device ESA applications use cannot be used because vender ID and product ID are not correctly registered on the device. - When the device recieves a lot of data, the device may freeze. - As for Streamline NX, the login screen immediately after an application change is not displayed. - ELP-NX V2 does not accept the print job, even if a error code which allows printing to continue is notified. - When switching a language on the initial setting screen, if the initial setting screen is closed immediately, the display does not switch the language in the ESA application. - When the device display language is Turkish or Catalan, the ESA application icon does not display on the home screen.

------Version 11.13.01 Symptom Corrected: SC990 occurs when machine is powered on, and it cannot be recovered by the machine reboot.

------Version 11.02.04 1st Mass production

D1365780P_edc_readme.txt[2018/01/22 13:21:55] ======*** Basic Information *** ======[Create date] 2017/12/27 ------[Program Name] Java VM v11 std UpdateTool ------[Version] 11.39.02 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365780P_upd [File Information] File Name D1365780P_upd.exe File Type Module for Service Size 58.75 MB ( 61600445 byte ) Check Sum -8Bit Sum: 96B6 -16Bit Sum(Little Endian): 40F9 -16Bit Sum(Big Endian): 0BBD [Availability of RFU] No ------[Production reflection] 2018/01 ------

======*** Note *** ======[Note]

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======*** Important Notes *** ======[Important Notes]

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D1365780P_upd_readme.txt[2018/01/22 13:21:55] ======*** Modification History *** ======[Modifications made:] Rank C

D1365780P_upd_readme.txt[2018/01/22 13:21:55] not be set correctly. - After applying the security update that changes the priority order for cipher suites, SSL communication fails between an application that includes an SSL server function and the Windows operating system. - When "Tracking Permission" and "Stop Printing" are enabled in "Enhanced Print Volume Limitation", processing of the job might fail. - SDK application behavior may be incorrect or inconsistent. (CAP/ELP/SLNX/GSNX/etc.) Both the Standard (Compatibility mode) application and the SOP Optimized (Hybrid mode) application are affected by these issues. - Cannot log in. - Cannot scan. - Cannot print. - Error message appears. etc. - When conducting location-free printing or authentication processing by using a solution product, an SC899 error might occur or Java VM might close unexpectedly and an SC error related to Java VM not responding might occur. - The DSDK application fails to connect to the LDAP server when using Kerberos authentication.

------Version 11.30.02 Symptom corrected: - CAP V2 is disabled if switched to Energy Saver mode while CAP V2 starts up after power ON. - If the firmware is updated remotely while the device is in energy saving mode, the SDK platform may not boot up. - User information may not be displayed, if a job is run by logging in with the user code authentication. - Machine response slows down when a trouble occurs in the HDD. - Search, copy & paste of texts may not work in searchable PDF files created in Polish and Hungarian languages. - Characters are randomly broken onto new lines, if the following settings are configured in Scan Settings: 1. Vertical text in a PDF file is copied and pasted into an application. 2. "OCR Settings" is set to "On". 3. "Cognitive Language" is set to "Japanese". - Java VM may not start up correctly if the main power switch is turned OFF about three minutes after the "Success" banner is displayed following a successful update of the Java VM using the

D1365780P_upd_readme.txt[2018/01/22 13:21:55] update tool. - Less than 128-bit encryption methods will be prohibited. - If Kerberos authentication is performed with an ESA application (e.g. CAP v2, Streamline NX), the handling cannot time out even if the specified time expires.

------Version 11.28.03 Symptom corrected: - If an ESA application that uses Administrator Authentication Management, User Authentication Management, or Enhanced External Charge Unit Management (e.g. CAP v2, Streamline NX) stops during logout handling, the logout cannot be completed. - In the case that Streamline NX is installed (with the PKI module) on the following models, authentication may not be performed. - MP C6502/C8002

D1365780P_upd_readme.txt[2018/01/22 13:21:55] ------Version 11.23.00 Symptom correxted: - SC997 may occur after restarting the device when the ESA application is online-installed using Remote Install Manager and the ESA application is set as function priority.

Error Correction: - minor bug correction - If a keystroke reader is connected to the device, SC 899 may occur when the device is returned from energy save mode.

------Version 11.21.00 Error correction - Supported IC card reader/writer (PR-700UDM).

------Version 11.15.01 Fixed: - When using the scan function continuously on a device with Streamline NX or GS-NX is installed, a "Scanner is in use by another function" error may occur.

------Version 11.13.01 Symptom Corrected: SC990 occurs when machine is powered on, and it cannot be recovered by the machine reboot.

------Version 11.02.04

D1365780P_upd_readme.txt[2018/01/22 13:21:55] 1st Mass production

D1365780P_upd_readme.txt[2018/01/22 13:21:55] ======*** Basic Information *** ======[Create date] 2018/01/25 ------[Program Name] Fax ------[Version] 11.00.00 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365762L [File Information] File Name D1365762L.fwu File Type Module for Service Size 1.79 MB ( 1874612 byte ) [File Information] File Name D1365762L.rfu File Type Module for Remote Upgrade Size 1.79 MB ( 1880320 byte ) [Availability of RFU] Yes ------[Production reflection] 2018/01 ------

======*** Note *** ======[Note]

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======*** Important Notes *** ======[Important Notes]

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D1365762L_readme.txt[2018/01/29 7:16:27] ======*** Modification History *** ======[Modifications made:] Rank C

Symptom corrected: - FAX document being received can be printed even in Fusing Web End condition. - SC899 might occur if there are multiple FAX alerts.

------[Modification history] ------Version 10.00.00 Symptom corrected: - If logged in with user authentication, FAX settings for Auto Print FAX Journal (SWUSR_03, bit7) and setting whether or not to include sender name in reports (SWUSR_04, bit5) may change after logging out. - SC899 may occur when logging out from a machine with the user authentication enabled. - Fax application may stall when recovering from energy saving mode.

------Version 09.00.00 Symptom corrected: Character corruption may occur in Chinese.

------Version 08.00.00 Symptom corrected: A stored reception document is deleted if a paper loading error (incorrect loading or tray overload) occurs when the user tries to print it out.

------Version 07.00.00 Symptom corrected: SC899 may occur.

------Version 06.00.00 Symptom corrected: 1. [Simplified display only]: Icons on the Home Screen created by the user to link with specific programs do not call (link with) those programs correctly. 2. The FAX may stall if the user tries to delete 252 or more Broadcasting addresses at once. 3. The LCD stalls when a Document Server document is deleted.

D1365762L_readme.txt[2018/01/29 7:16:27] ------Version 05.00.00 Symptom corrected: The following error message may appear when the operator sends a FAX: "An error has occurred. Cancelling transmission job...".

------Version 04.00.00 Symptom corrected: SC861 may occurs after the machine recovers from Energy Saver mode.

------Version 03.00.00 Symptom Corrected: Stored FAX reception documents cannot be accessed from WIM after the machine recovers from Energy Saver mode.

------Version 02.00.00 1st Mass production

D1365762L_readme.txt[2018/01/29 7:16:27] ======*** Basic Information *** ======[Create date] 2017/08/03 ------[Program Name] RemoteFax ------[Version] 08.00.00 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365763H [File Information] File Name D1365763H.fwu File Type Module for Service Size 1.58 MB ( 1652044 byte ) [File Information] File Name D1365763H.rfu File Type Module for Remote Upgrade Size 1.58 MB ( 1659136 byte ) [Availability of RFU] No ------[Production reflection] 2017/08 ------

======*** Note *** ======[Note]

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======*** Important Notes *** ======[Important Notes]

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D1365763H_readme.txt[2017/08/07 11:36:34] ======*** Modification History *** ======[Modifications made:] Symptom corrected: Cannot view the Web Image Monitor after sending a PC-Fax.

------[Modification history] ------Version 07.00.00 Symptom corrected: Character corruption may occur in Chinese.

------Version 06.00.00 Symptom corrected: Cannot receive an IP Fax.

Important: To apply these changes, install this new firmware together with Network Support (Ver 12.65.1) as a set.

------Version 05.00.00 Other changes: Support for AirPrint.

Important: 1. This firmware is dependent on the following firmware modules. Please be sure to update all of them: - Printer firmware: v1.06 or later - Web Support firmware: v1.15.1 or later - Network Support firmware: v12.65.1 or later - PDF firmware: v1.04 or later

2. Please be sure to upgrade this firmware together with Network Support firmware (v12.65.1 or later), otherwise LANFAX and printer might not work correctly.

------Version 04.00.00 Symptom corrected: The user names for stored FAX documents are displayed as garbled characters when the user signs in with User Authentication and sends a LAN-FAX from a PC with a Chinese language OS.

------

D1365763H_readme.txt[2017/08/07 11:36:34] Version 03.00.00 Symptom corrected: The job is cancelled when the user tries to log in to User Authentication using a username that contains Chinese characters ("Incorrect password" error).

------Version 02.00.00 1st Mass production

D1365763H_readme.txt[2017/08/07 11:36:34] ======*** Basic Information *** ======[Create date] 2018/08/23 ------[Program Name] System/Copy ------[Version] 1.22 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365760Y [File Information] File Name D1365760Y.fwu File Type Module for Service Size 22.18 MB ( 23261776 byte ) [File Information] File Name D1365760Y.rfu File Type Module for Remote Upgrade Size 22.19 MB ( 23269632 byte ) [Availability of RFU] No ------[Production reflection] 2018/08 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] ======*** Modification History *** ======[Modifications made:] Rank C

Symptom corrected: - Kerberos authentication might take time because the TCP timestamp starts with a zero.

------[Modification history] ------Version 1.21 Rank C

Symptom corrected: - A machine might freeze, when the copy is suspended by sample copy feature or pressing stop key under the conditions of auto color select, half folding, multiple copies, and duplex.

------Version 1.20 Rank C

Symptom corrected: - When a machine administrator logs in to the device, the "Scanner Features" screen might suffer from low brightness and be unresponsive. - The following behaviors now apply when using an external keyboard: - While the Shift key is being pressed, caps lock mode is enabled. - When the Shift and Caps Lock keys are pressed simultaneously, shift lock mode is enabled. - While the AltGr key is being pressed, special characters can be entered. - In the case of the following conditions, when attempting to log in to a device with CAP v2 installed, the attempt may fail with the "Failed to authenticate. Address Book is being updated." error message. - The FAX function is enabled on the device. - "Logout Using Card" is set as "On" in the CAP configuration tool.

------Version 1.19 Rank C

Symptom corrected: - An invalid value is returned when obtaining the counter MIB, ricohEngCounterValue, during device shutdown. - The following behaviors now apply when using an external keyboard: - While the Shift key is being pressed, caps lock mode is enabled. - When the Shift and Caps Lock keys are pressed simultaneously, shift lock mode is enabled.

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] - While the AltGr key is being pressed, special characters can be entered. - The service mode lock can falsely be unlocked by the user under particular conditions. - Remaining printing time displayed is incorrect (e.g. 999min) for jobs printed from the document server. - The operation panel freezes, if searched for a custom paper that contains 2 byte character in its name. - Pressing the Fiery button on the operation panel after powering on the machine does not display the "Please Wait" screen. - Inappropriate PM part alert calls are sent through @Remote. - SC577 may falsely appear. - It takes time to login after authenticating the card.

Other changes: - The default settings for toner near end display timing (SP3110-011, -012, -013, and -14) were changed for better toner yield. (Pro model only) [0 to 100 / 10 --> 5 / 1%/step]

------Version 1.18 Symptoms corrected: - Connection error message may appear mistakenly on @Remote connected machines.

- SC991/SC899 may occur or the machine may stall during use of application on @Remote connected machines.

- Connection may fail if entering and recovering from energy saving mode is repeated without power OFF/ON on @Remote connected machines.

- Hard keys become ineffective on the Copy screen, if operated as follows: Log in and copy either on the exposure glass or from ADF, or run a batch copy job. Press the Stop key before the copies are delivered. Manually or automatically log out. Log in again.

- After entering the user code to start up the Copy application, the user code input screen does not disappear.

- If the Cover Interposer runs out of paper during the job and the tray is reloaded with paper but the paper size is not detected correctly due to poor set, the machine stalls when switching to the succeeding job.

- If a jam occurs on the first page of a job on a machine set with user code authentication and then, the start button and log-out button are pressed together, the start button becomes ineffective.

- Setting paper on the Bypass tray automatically assigns the Bypass tray as the feed tray.

Other changes: - Added an SP setting for enabling or disabling the "Screen Monitoring" function. SP5-885-205: default = 0 ("Screen Monitoring" is enabled) This firmware is dependent on Web Support firmware v1.18 (D1365765K) or later, so please be sure to update that firmware as well.

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] - Newly added SMBv2/v3 support. This firmware is dependent on the following firmware modules. Please be sure to update all of them: System/Copy v1.18 (D1365760T) Network Support v12.69.1 (D1365769J) Web Support v1.18 (D1365765K) Scanner v01.08 (D1365764H) OpePanel * Europe, China, and Taiwan model: v1.12 (D1365790K) * North America, Asia and Korea model: v1.05 (D1365787D) Please refer to the RTB(No.RGene095) for details.

- Change in toner near end alert message Before: Toner Cartridge is almost empty. Check toner cartridge replacement(s). After: Check you have a toner cartridge replacement(s). Current toner cartridge can be used until the replacement alert.

- Toner near end display ON/OFF SP (SP5061-102) was added. This firmware is dependent on the following firmware modules. Please be sure to update all of them: System/Copy v1.18 (D1365760T) Web Support v1.18 (D1365765K) OpePanel * Europe, China, and Taiwan model: v1.12 (D1365790K) * North America, Asia and Korea model: v1.05 (D1365787D)

------Version 1.17 Symptom corrected: 1. If an email sent by scan-to-email is opened in Office 365 cloud mail service, contents of the attached file may falsely appear in the body of the message with the characters corrupted.

Error Correction 1. Received FAX document is not transferred to the folder. 2. Machine freezes under the following conditions: - While waiting to scan the next original in the Copy function - If the tray runs out of paper while printing in the Printer function 3. SC994 occurs, if multiple application screens are opened. 4. If multiple stapling jobs are run consecutively from E-22B/E-42B, the waiting time between the jobs is longer than expected.

------Version 1.16 Specification Change: 1. Support of the new Portuguese orthography. 2. Animation of the jam removal procedure for the bypass tray.

Symptom Corrected: 1. When the CTS protection function is enabled, the throughput for

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] the wireless LAN connection is reduced. 2. When Simplified Chinese characters are included in the additional email information, username, password, a destination folder name, or a filename for SMB/NCP, the connection is unsuccessful, the data transmission fails, or the body of the email contains garbled text. 3. When scanning an original containing multiple pages with the Twain driver, error (code: 36856) occurs on the client PC and scan stops midway. 4. Running stapling jobs continuously with the Fiery controller causes the job to stop although the the operation panel shows "Printing" status. 5. Fax data encoded with Base64 is not correctly received. 6. The machine may stall, if attempted to display the preview or thumbnail of the scanned data.

Other changes: 1. Support for the Portuguese orthography. 2. The maximum data transmission speed has been changed to 130 Mbps because 40-MHz wireless LAN bandwidth is no longer supported.

------Version 1.15 Symptom corrected: 1. Operation panel hangs when attempted to log out from the user authentication process with the "Reset" key, if after having submitted a large copy job. 2. The user name will not appear in the screen capture, if the User Code Authorization function is enabled. 3. Error occurs when creating a searchable PDF document. 4. SC might occur when copying on both combine and magazine mode. 5. If "Display" is selected under "Paper Confirmation for Bypass Tray," printing is available only in LEF. (User Tool -> Printer Features -> System -> Tray Setting Priority -> Paper Confirmation for Bypass Tray)

------Version 1.14 Symptom corrected: When the display language of the operation panel is set a language other than Japanese, backslashes in an FTP folder path in the address book are displayed as Japanese yen symbols.

------Version 1.13 Symptom corrected: 1. Internet FAX function does not work under the following conditions. - Mail receiving protocol is set to SMTP - OS of SMTP client side is Windows - The receiving device is kept off-line

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] 2. The punch hole is made on the right side of the paper if the original is fed face-up and the job is performed after an original is copied using the platen cover. 3. The display language can be changed from an SDK application. 4. SC991 may occur if a jam occurs at the leading edge (0-3mm) while scanning the original. 5. SC816-38 may occur when the machine switches to Energy Saver mode. 6. In wireless LAN environments, when A-MSDU is enabled, the device cannot receive packet data that is more than 2,048 bytes. 7. When trying to establish an ad-hoc connection among three or more devices, the third and subsequent devices cannot connect. 8. The device cannot communicate when using the WMM (Wi-Fi Multimedia) function. 9. In wireless LAN environments, when large volume printing is being conducted, the job is cancelled in the middle of printing. 10.In wireless LAN environments, when the authentication methods WPA2 and A-MPDU are enabled, printing might take a significant amount of time. 11.When the threshold for fragmentation is set in the access point settings, the MFP/LP will fail to receive the packet data if the computer sends data that is larger than the threshold that is set.

------Version 1.12 Symptom corrected: 1. SC990 may occur after switching to energy save mode. 2. If an address book entry for a user's title information that includes both "Frequent" and "optional title" is imported to the device by using Device Manager NX, the user's title from the address book does not display correctly on the device operation panel. 3. When the following conditions are met when conducting Scan to Folder, an SC819 error might occur: - The exposure glass is used for scanning. - The "Erase Center" feature is enabled. - The "Specify Reproduction Ratio" feature is configured. 4. Installation of CAP v2 (Hybrid mode) for Smart Operation Panel models may be completed even if activation is not finished. 5. The machine can not recover from energy saver mode. 6. Powering the machine OFF/ON resolves SC540. 7. SC816-01 may occur after print job is completed.

Other changes: 1. Support for displaying the estimated time to obtain logs that are stored by using the log-storing function. This firmware is dependent on the following firmware module. Please be sure to update this module to the appropriate firmware version, depending on your device:

Devices for the North American, Asian, and Korean markets: Opepanel: v1.02 (D1365787A) Devices designed for the European, Japanese, Chinese, and Taiwanese markets:

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] Opepanel: v1.09 (D1365790G)

2. Support for using the rear SD card slot to obtain logs that are stored on the device by using the log-storing function. 3. When an MFP receives a print job that includes a userID, the MFP can use the userID to authenticate in embedded applications that allow user code authentication. 4. SP5-490-001 (MF Key Card: Job Permit Setting) is now available. Note: Previously, this SP could only be used on machines sold in Japan.

------Version 1.11 Symptom corrected: 1. Fiery driver shows "Toner/Ink Low" even when toner/ink is sufficient. 2. Part description is missing in the alert mail. 3. Description of the waste toner bottle is not printed on the inquiry sheet. 4. Java VM might not run even after setting SP5-730-001 to 1 and powering the machine off and on. 5. When the following settings are configured in Scan Settings, if a document that has colored halftone dots or shading is scanned, an SC899 error might occur: - "OCR Settings" is set to "On". - "Cognitive Language" is set to "Japanese". 6. When the following settings are configured in System Settings, if a user sends a print job and logs off before the job is completed, another user can cancel the job by pressing the Stop key on the operation panel: - User Authentication Management: Basic Auth., Windows Auth., Custom Auth., or Integration Svr. Auth. - Extended Security: Authenticate Current Job > Access Privilege - Stop Key to Suspend Print Job: All Print Jobs 7. When "Administrator Authentication Management" is enabled, if a user or an administrator cancels logging on in "Adjustment Settings for Skilled Operators", the user cannot log off by pressing the Login/Logout key and the keys on the operation panel will not function properly.

------Version 1.10.1 Specification Change: 1. Supports CDN (Contents Delivery Network). 2. [ProC5100S/5110S only] Specification of banner printing was changed as follows. - Support of 1260mm paper with the following unit. FD4000/GBC Pro[Straight feeding only] SR4100/SR4090/SR4110[Shift tray only] - Max supported length extended from 314.8mm to 330mm 3. [ProC5100S/5110S only] Korean language support

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] Symptom corrected: 1. The system is slow and takes several minutes when attempted to enter the SP mode after turning on the main power switch. 2. The document box screen does not appear when the machine power is turned on and the system stalls after the screen appears after repeatedly logging in and out with user authentication. 3. An email is not cancelled if an alert occurs while it is being composed and the alert is then cleared. 4. SC899 may occur on the machines that user authentication is installed under the following occurrence conditions. Step.1 Turn on the machine. Step.2 Execute Log-in/Log-out for more than hundred times. Step.3 Press Document Server key. Step.4 Execute Log-out. 5. In the "Extended Feature Settings" in Web Image Monitor, when overwriting Type-J applications that were already installed on the hard drive, the applications might not automatically start even if the Auto Start is set to "On". 6. Under the following conditions, the folder authentication login password for users who are registered in the address book might not be able to be changed: - When "Admin. Authentication" is set to "On" and then the "Available Settings" option has "Administrator Tools" selected. These options can be modified by pressing "System Settings", navigating to "Administrator Tools", tapping "Administrator Authentication Management", and selecting "User Management". - When a user tries to change the folder authentication login password of editable users from the operation panel. 7. If the @Remote feature is enabled, when navigating to "Printer Features" and then printing the "Configuration Page", the IP address might be shown as "0.0.0.0" on the Configuration Page. 8. If a print job is submitted while printing a certain fold or multisheet fold, that print job might take a significant amount of time to print.

------Version 1.09 Specification Changes: 1. Supports the IPv6 and DNS communications at @Remote. Note: It requires to update the firmware version together with Network Support (Ver 12.64) as a set. 2. Firmware modified to support SFU (new function for updating firmware) 3. A login screen is displayed at power ON that requires the Administrator or Supervisor to set a password in cases where this password has not been set yet. 4. Supports back port for remote acquisition of SMC print data, access log, and operational log. 5. Banner message appeared on the operational panel when paper is not set correctly in the right tandem tray is changed as shown below.

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] Current message: "Reduce paper in the tray(s) to the limit mark and reset it correctly." Modified Message: " Reduce paper in the tray(s) to the limit mark or reset it correctly." Note: It requires to update the firmware version together with Ope Panel (Ver1.06) as a set. 6. If a staple job exceeds the maximum number of pages allowed for stapling, user can either select to staple or unstaple the job provided that the following SPs are modified by the technician. Staple (Default) -> SP5-199-001:0, SP5-199-002:0 Unstaple -> SP5-199-001:0, SP5-199-002:1

Symptom Corrected: 1. SC997 may occur when machine is turned on. 2. SC816-38 followed by SC819 may occur when machine enters Energy Saver Mode. 3. The original of the previous copy job may appear on the succeeding copy job, if the original is copied in size reduction mode. 4. When running with the copy connector option the sub-machine may stall, if it is installed with the cover interposer. 5. If the OK or Cancel button on the operation panel is pressed in the administrator password setting window, the window closes before completing the settings followed by abnormal behavior and SC816. 6. SC672 may occur when machine is turned on. 7. Machine may not recover from Energy Saver Mode. 8. USB slot on the operational panel does not activate when the machine is turned on. 9. SC370-02 may occur, if the machine runs process control with SP3- 510-021 set to "1". 10. Machine may stall, if it takes longer than 1 minute to receive a fax with the sleep mode timer set to "1 min". 11. The time correction for Summer Time (Southern Hemisphere) is not applied after the setting is enabled. 12. When the following settings are configured in the Scanner Features and the device is restarted, the scanner might not start: - Either "Title2" or "Title3" in "Switch Title" is selected. - "DSM" in "Use WSD or DSM" is selected. - "Not Available" in "Use a Destination List that is not DSM" is selected. 13. When "OCR Settings" is set to "On", if the keywords in a PDF file are scanned by selecting a language other than "Japanese" in the "Cognitive Language" setting, the position of the search results might be incorrect. 14. The summertime setting might not work under the following conditions: - When the summertime period extends past New Year's Day. - When the device is booted up between January 1 and the final day of summer.

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] ------Version 1.08 Symptom Corrected: 1. The PM alert for the controller board " Replacement of controller board is now nessesary" is displayed when the main power switch is turned on or the machine recovers from sleep mode, if one or more SKD applications are installed. 2. When the size of the Ethernet frame is a multiple of 64 bytes, a black line will appear at the end of the scanned imaged.

------Version 1.07.1 Specification Cange: 1. "Trailing Edge Full Bleed"mode was eliminated from the Advanced Settings menu.(ProC5100S/5110S Only) 2. Billing counter for banner printing was added.(ProC5100S/5110S Only) 3. Bypass tray was grayed out in the Auto Paper Select Trays as default.(MP C6502SP/MP C8002SP Only)

Symptom corrected: 1. Paper size mismatch error message appears if a custom paper size in advanced settings is assigned to a tray from the printer driver. (ProC5100S/5110S Only) 2. After closing the Bypass tray, error message " Bypass tray is not set correctly" appears even if the tray is properly closed. (ProC5100S/5110S Only) 3. Errors in scanner mode. - HDD unexpectedly becomes full, resulting in SC672-12 (Controller start up error). - "Scanning" remains on the operation panel screen even after removing the jammed original. 4. SC819 (kernel error) occurs when "Compulsory Security Stamp" function is activated for document server. 5. SC899 (software performance error) appers when the machine recovers from energy saver mode. 6. Some of the default value / settting value in the SMC printout are incorrect. 7. SP1302-005 (Double Feed Detect for LCT) and SP1302-006 (Double Feed Detect for Bypass Tray) are reversed. Bypass Tray setting is falsely applied for the LCT, and vice versa.

------Version 1.06 Symptom corrected: @Remote communication may fail. Note: To apply this change, make sure to update to Network Support (Ver 12.63.3) or later.

------Version 1.05 Specification Change:

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] Staple, Booklet staple and Punch function can be selected using coated paper when SR4090 and SR4100 are connected.

Important: To apply above change, install this new firmware together as a set with Printer firmware Ver1.03.

Symptom corrected: - When Chinese characters are included in the login user name, it might fail to authenticate on the device.

------Version 1.04 Symptoms Corrected: 1. Jam occurs immediately after resuming a suspended job and the job remains in the queue even after removing the jam and completing the job. 2. Print job cannot resume if the tray runs out of paper and the paper is refilled during a rush print operation. 3. Command WorkStation cannot display custom paper names exceeding 38 bytes consisted of 2-byte characters.

------Version 1.03.2 Symptoms corrected:

Important: To apply changes #1 and #2 below, install this new firmware together as a set with OpePanel Ver1.04.

1. The following were deleted from the PM Parts List (SP mode -> PM Counter), as they are not PM parts: - Shaft Bearing: Press Roller - #PCDU:KCMY - #Fusing Unit Assy 2. The following message is displayed if the toner solidifies and cannot be supplied from the cartridge: "Toner loading has failed. Firmly pull out the bottle with the color below. Turn it upside down and shake it 5 or 6 times. Then reset the bottle." 3. The drawer unit locks and cannot be opened if the following operation is performed: 1) The drawer unit is pulled out (opened). 2) The PTB lever is lifted up. 3) Jammed paper is removed from the PTB section (the jam is cleared). 4) The drawer unit is pushed back inside the machine with the PTB lever still up. 4. FAX-installed machines: SC899 occurs when the FAX unit recovers from Energy Saver mode. 5. It may take an extra minute (4 min. instead of 3 min.) for the machine to completely shut down if the main power switch is turned ON then immediately OFF. 6. Blue lines or black lines may be visible when multiple Searchable

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] PDF (Embedded OCR) documents are scanned. 7. When multiple Searchable PDF (Embedded OCR) documents are scanned, blue or black lines might be inserted into the documents.

------Version 1.02 1st Mass production

D1365760Y_System_Copy_readme.txt[2018/08/27 7:09:10] ======*** Basic Information *** ======[Create date] 2018/09/03 ------[Program Name] Scanner ------[Version] 01.10 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365764K [File Information] File Name D1365764K.fwu File Type Module for Service Size 4.86 MB ( 5091048 byte ) [File Information] File Name D1365764K.rfu File Type Module for Remote Upgrade Size 4.86 MB ( 5095680 byte ) [Availability of RFU] Yes ------[Production reflection] 2018/08 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

======*** Modification History ***

file:///10.62.17.218/data/bulletin.dat/Firmware_release_note/201809/D1365764K_Scanner_readme.txt[2018/09/05 13:05:45] ======[Modifications made:] Rank C

Symptom corrected: - When using user authentication, the scanner application might freeze if WIM access occurs while scanning.

------[Modification history] ------Version 01.09 Rank C

------Version 01.08 Other changes: - Newly added SMBv2/v3 support. This firmware is dependent on the following firmware modules. Please be sure to update all of them: System/Copy v1.18 (D1365760T) Network Support v12.69.1 (D1365769J) Web Support v1.18 (D1365765K) Scanner v01.08 (D1365764H) OpePanel * Europe, China, and Taiwan model: v1.12 (D1365790K) * North America, Asia and Korea model: v1.05 (D1365787D) Please refer to the RTB(No.RGene095) for details.

------Version 01.07 Symptom corrected: Minor bug correction.

------Version 01.06 Symptom corrected: 1. When using a TWAIN driver in certain software applications, such as Pneumologis, an SC899 error occurs. 2. When scanning with "Hungarian" or "Polish" selected under "Cognitive Language" in "OCR Settings", if the value of a Unicode character exceeds 256, then the character will be converted to a question mark ("?"). 3. When opening a program after Simple Screen has been applied on the home screen, the program settings are not retrieved.

file:///10.62.17.218/data/bulletin.dat/Firmware_release_note/201809/D1365764K_Scanner_readme.txt[2018/09/05 13:05:45] ------Version 01.05 Symptom corrected: 1. If user authentication is enabled, the address book cannot be updated from Web Image Monitor when the device is in energy- saving mode.

------Version 01.04 Symptom correct: When turning on the device' s main power or resuming from an Energy Saver mode, error SC899 might occur.

Even if only Scanner is updated, there is a possibility that the Network DocBox, Printer, and/or Network Support firmwares might cause error SC899 to occur. Therefore, the following firmware should also be updated: - Printer firmware: v1.04 or later - Network DocBox firmware: v1.02 or later - Network Support firmware: v12.63.6 or later

------Version 01.03 Symptom corrected: When Chinese characters are included in the login user name, it might fail to authenticate on the device.

------Version 01.02 1st Mass production

file:///10.62.17.218/data/bulletin.dat/Firmware_release_note/201809/D1365764K_Scanner_readme.txt[2018/09/05 13:05:45] ======*** Basic Information *** ======[Create date] 2017/08/22 ------[Program Name] Web Support ------[Version] 1.18 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365765K [File Information] File Name D1365765K.fwu File Type Module for Service Size 6.36 MB ( 6670112 byte ) [File Information] File Name D1365765K.rfu File Type Module for Remote Upgrade Size 6.37 MB ( 6676736 byte ) [Availability of RFU] Yes ------[Production reflection] 2017/08 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365765K_readme.txt[2017/08/24 11:41:59] ======*** Basic Information *** ======[Create date] 2018/09/03 ------[Program Name] Scanner ------[Version] 01.10 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365764K [File Information] File Name D1365764K.fwu File Type Module for Service Size 4.86 MB ( 5091048 byte ) [File Information] File Name D1365764K.rfu File Type Module for Remote Upgrade Size 4.86 MB ( 5095680 byte ) [Availability of RFU] Yes ------[Production reflection] 2018/08 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

======*** Modification History ***

file:///10.62.17.218/data/bulletin.dat/Firmware_release_note/201809/D1365764K_Scanner_readme.txt[2018/09/05 13:18:58] ======[Modifications made:] Rank C

Symptom corrected: - When using user authentication, the scanner application might freeze if WIM access occurs while scanning.

------[Modification history] ------Version 01.09 Rank C

------Version 01.07 Symptom corrected: Minor bug correction.

file:///10.62.17.218/data/bulletin.dat/Firmware_release_note/201809/D1365764K_Scanner_readme.txt[2018/09/05 13:18:58] ------Version 01.05 Symptom corrected: 1. If user authentication is enabled, the address book cannot be updated from Web Image Monitor when the device is in energy- saving mode.

------Version 01.04 Symptom correct: When turning on the device' s main power or resuming from an Energy Saver mode, error SC899 might occur.

------Version 01.03 Symptom corrected: When Chinese characters are included in the login user name, it might fail to authenticate on the device.

------Version 01.02 1st Mass production

file:///10.62.17.218/data/bulletin.dat/Firmware_release_note/201809/D1365764K_Scanner_readme.txt[2018/09/05 13:18:58] ======*** Modification History *** ======[Modifications made:] Symptom corrected: - The address book is displayed in Portuguese even though the display language is set to Polish on the Web Image Monitor.

Other changes: - Added an SP setting for enabling or disabling the "Screen Monitoring" function. SP5-885-205: default = 0 ("Screen Monitoring" is enabled)? This firmware is dependent on System/Copy firmware v1.18 (D1365760T) or later, so please be sure to update that firmware as well.

- Newly added SMBv2/v3 support. This firmware is dependent on the following firmware modules. Please be sure to update all of them: System/Copy v1.18 (D1365760T) Network Support v12.69.1 (D1365769J) Web Support v1.18 (D1365765K) Scanner v01.08 (D1365764H) OpePanel * Europe, China, and Taiwan model: v1.12 (D1365790K) * North America, Asia and Korea model: v1.05 (D1365787D)

Please refer to the RTB(No.RGene095) for details.

- Change in toner near end alert message Before: Toner Cartridge is almost empty. Check toner cartridge replacement(s). After: Check you have a?toner cartridge replacement(s). Current toner cartridge can be used until the?replacement alert.

------[Modification history] ------Version 1.17 Symptom corrected: Minor bug correction.

D1365765K_readme.txt[2017/08/24 11:41:59] ------Version 1.16 Symptom corrected: 1. In Web Image Monitor, after configuring selectable options for "Paper Weight 5" to "Paper Weight 8" in the "Custom Paper" settings, when attempting to select an option in the "Recall Custom Paper" setting of the "Paper" settings, "Paper Weight 7" and "Paper Weight 8" do not appear as options. Note: This issue occurs on only the Pro C5100S/C5110S. 2. Fixed incorrect Korean wording in Web Image Monitor.

Other changes: - Support for the Portuguese orthography.

------Version 1.15.1 Other changes: 1. Support for AirPrint.

This firmware is dependent on the following firmware modules. Please be sure to update all of them: - Printer firmware: v1.06 or later (D1365772F) - Network Support firmware: v12.65.1 or later (D1365769E) - PDF firmware: v1.04 or later (D1365778C)

This feature is not available in the Pro C5100S/C5110S.

2. Support for Korean on the Asia-Pacific and Taiwanese versions of the Pro C5100S and C5110S.

This firmware is dependent on the following versions of firmware modules: - System/Copy firmware: v1.10.1 or later (D1365760K) - OpePanel firmware: v1.01 or later (D1365787)

------Version 1.14 Symptom corrected: When Swedish or Traditional Chinese is selected as the display language in Web Image Monitor, the incorrect wording might be shown in the UI.

Other Change: WIM message when paper is not set correctly in the right tandem tray is changed as shown below. Current message: "Reduce paper in the tray(s) to the limit mark and reset it correctly." Modified Message: " Reduce paper in the tray(s) to the limit mark or reset it correctly."

------Version 1.13

D1365765K_readme.txt[2017/08/24 11:41:59] Symptom corrected: - Minor bug correction.

------Version 1.12 Specification Change: 1. Delection of the "Trailing Edge Full Bleed Function" in IMSS. (ProC5100S/5110S Only)

Symptom corrected: 1. When restoring an address book that was backed up by using an encryption key in Web Image Monitor, the Restore function might not work correctly. 2. When using the web development tools like Firebug in Web Image Monitor, users who do not have the authority of editing might even be able to edit the administrative privileges of each.

------Version 1.11 Error Correction: - Minor bug correction.

------Version 1.10 1st Mass production

D1365765K_readme.txt[2017/08/24 11:41:59] ======*** Basic Information *** ======[Create date] 2018/05/29 ------[Program Name] Network Support ------[Version] 12.71 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365769L [File Information] File Name D1365769L.fwu File Type Module for Service Size 10.13 MB ( 10617292 byte ) [File Information] File Name D1365769L.rfu File Type Module for Remote Upgrade Size 10.13 MB ( 10625280 byte ) [Availability of RFU] No ------[Production reflection] 2018/06 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365769L_readme.txt[2018/05/31 12:58:08] ======*** Modification History *** ======[Modifications made:] Rank C

Symptom corrected: - When the device is set to use "IEEE 802.1X" and "TLS1.2" is set to "active", authentication will fail. - When the device is in Energy Saver Mode, if information about the network interface for the device is being obtained from the SNMP Manager application, nonexistent errors are recorded in the system logs. - SMB client timeout configuration is not correctly applied in the device. - SC899 occurs when conducting Scan to Folder, and the device might automatically restart. - When conducting Scan to Folder, if a host name is resolved to multiple IP addresses by NBNS, the device tries to connect to only the first resolved IP address. - When a HP device is working on the same subnet, Scan to Folder will fail. - Network browsing sometimes fails when conducting Scan to Folder. - SC819 might occur after updating firmware remotely. - If the device has not being used a significant amount of times, functions that require a network connection might fail. - The device might freeze during data transmission when conducting Scan to Folder with SMBv2/v3. - When conducting Scan to Folder in a high-load network environment, the device's status gets stuck on sending and the scanner becomes unusable. - When conducting Scan to Folder using SMBv2/v3, if the device receives UDP communication from the outside to the port used by SMBv2/v3, Scan to Folder might fail.

------[Modification history] ------Version 12.70 Symptom corrected: - On a device with SMBv2/v3 firmware, when sending a scanned or fax document using the Hotfolder plug-in for GlobalScan or StreamlineNX, an "incorrect" document may be sent to the destination and may be lost the original document.

------Version 12.69.1 Other changes: - Newly added SMBv2/v3 support. This firmware is dependent on the following firmware modules. Please be sure to update all of them: System/Copy v1.18 (D1365760T) Network Support v12.69.1 (D1365769J) Web Support v1.18 (D1365765K) Scanner v01.08 (D1365764H)

D1365769L_readme.txt[2018/05/31 12:58:08] OpePanel * Europe, China, and Taiwan model: v1.12 (D1365790K) * North America, Asia and Korea model: v1.05 (D1365787D) Please refer to the RTB(No.RGene095) for details.

------Version 12.68 Symptom corrected: 1. When performing IPP printing with the job spool enabled in Mac OS X 10.7 or later and iOS 6 or later, the document is not printed. 2. Changed the DH key specification to use 2,048 bits instead of 512 bits to prevent the Logjam vulnerability (CVE-2015-4000). In addition, by modifying this specification, SSL/TLS communication can be established when using Mac OS X 10.10.4 and iOS 8.4.

------Version 12.67 Symptom corrected: 1. When the device is in Energy Saver Mode, if information about the network interface for the device is being obtained from the SNMP Manager application, nonexistent errors are recorded in the system logs. 2. When the display language of the operation panel is set to Catalan, Scan to Folder fails.

------Version 12.66 Symptom corrected: 1. When running the port scan tool via the IPP port (TCP 631), an SC899 error might occur. 2. When the device repeatedly goes in and out of Energy Saver Mode while the web browser is running on the operation panel, an SC899 error might occur.

Other changes: - When printing from the Windows operating system, if the RAW protocol is used for the standard TCP/IP port, a significant amount of time might pass until the next job is printed. Because of this, the initial print timeout period is changed to 15 seconds and the shortest timeout period that can be set is changed to 5 seconds.

This firmware is dependent on RemoteFax firmware v05.00.00 (D1365763E) or later, so please be sure to update it.

------Version 12.65.1 Symptom corrected: 1. When resuming from an Energy Saver mode, functions that use HTTP,

D1365769L_readme.txt[2018/05/31 12:58:08] including Web Image Monitor, might not be usable and the device might not be operable. 2. When SP5-985-001 is set to "0" (disabled) and SP5-985-002 is set to "1" (enabled), an SC997 error might occur if repeatedly switching between the home screen and the system settings screen.

Other changes: - Support for AirPrint.

This firmware is dependent on the following firmware modules. Please be sure to update all of them: - Printer firmware: v1.06 or later (D1365772F) - Web Support firmware: v1.15.1 or later (D1365765G) - PDF firmware: v1.04 or later (D1365778C) - RemoteFax firmware: v05.00.00 or later (D1365763E)

This feature is not available in the Pro C5100S/C5110S.

------Version 12.64 Specification Change: 1. Supports the IPv6 and DNS communications at @Remote. Note: It requires to update the firmware version together with System/Copy (Ver 1.09) as a set.

Symptom corrected: 1. If an error occurs during DSM scanner transmission and the job is cancelled, and then the DSM scanner is reinitiated, a page might be missing from the result of the scanned document.

------Version 12.63.6 Symptom corrected: 1. When importing the device settings information, if the host name is set by default, an error message might appear, stating that some of the settings were not imported. 2. The "148 x 200 mm" (Japanese double postcard) option might not appear in the paper size options on the AirPrint printing screen. 3. The following information might be incorrect in the AirPrint feature: - Black-and-white models or color models - Whether it is possible to conduct duplex printing - Paper size, large capacity tray, and output tray The device might not be able to print the specified "Plain Paper" when using the AirPrint function. 4. When turning on the device' s main power or resuming from an Energy Saver mode, error SC899 might occur. Even if only Network Support is updated, there is a possibility that the Printer, Scanner, and/or Network DocBox firmwares might cause error SC899 to occur. Therefore, the following firmware should also be updated: - Printer firmware: v1.04 or later

D1365769L_readme.txt[2018/05/31 12:58:08] - Scanner firmware: v1.04 or later - Network DocBox firmware: v1.02 or later 5. When DHCP v6 is enabled, turning the power off and then on might cause a memory leak. 6. When simultaneously printing from AppleTalk on a Mac and a protocol other than AppleTalk in Windows, an SC899 error might occur. 7. When PEAP or TTLS is used as the IEEE 802.1X authentication method and the server certification check is disabled, the IP address might not be obtained after the device is restarted.

------Version 12.63.3 Symptom corrected: @Remote communication may fail. Note: To apply this change, make sure to update to System/Copy (Ver 1.06) or later.

------Version 12.63.2 1st Mass production

D1365769L_readme.txt[2018/05/31 12:58:08] ======*** Basic Information *** ======[Create date] 2017/08/22 ------[Program Name] OpePanel ------[Version] 1.05 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) USA_ASI_KOR(ja,en,f,e,d,i,nl,s,n,dk,sf,p,pl,h,cz,ru,sc,tc,kr,br,tr,gr) [Firmware No.] D1365787D [File Information] File Name D1365787D.fwu File Type Module for Service Size 49.20 MB ( 51584984 byte ) [File Information] File Name D1365787D.rfu File Type Module for Remote Upgrade Size 49.20 MB ( 51589376 byte ) [Availability of RFU] Yes ------[Production reflection] ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365787D_readme.txt[2017/08/24 11:41:59] ======*** Modification History *** ======[Modifications made:] Other changes: - Change in toner near end alert message Before: Toner Cartridge is almost empty. Check toner cartridge replacement(s). After: Check you have a?toner cartridge replacement(s). Current toner cartridge can be used until the?replacement alert.

------[Modification history] ------Version 1.04 Symptom Corrected: Some words were missing from the screen displayed on the operation panel in European and Chinese language settings.

------Version 1.03 Specification Change: Support for the Portuguese orthography.

Symptom Corrected: Traditional Chinese: "Print" is incorrectly displayed as "Copy" on the Print Volume Use Limitation screen (System Settings).

D1365787D_readme.txt[2017/08/24 11:41:59] ------Version 1.02 Other changes: 1. Support for displaying the estimated time to obtain logs that are stored by using the log-storing function. 2. Support for using the rear SD card slot to obtain logs that are stored on the device by using the log-storing function. This firmware is dependent on System/copy firmware v1.12 (D1365760M) or later, so please be sure to update it.

------Version 1.01 Symptom Corrected: It takes about 3 seconds to switch between applications on the operational panel.

Other changes: [ProC5100S/5110S only]: Supports the Korean display language (Hangul). This firmware is dependent on the following versions of firmware modules: - System/Copy firmware: v1.10.1 or later. - Web Support firmware: v1.15.1 or later.

D1365787D_readme.txt[2017/08/24 11:41:59] ======*** Basic Information *** ======[Create date] 2017/08/22 ------[Program Name] OpePanel ------[Version] 1.12 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) JPN_EUR_CHN_TWN(ja,en,f,e,d,i,nl,s,n,dk,sf,p,pl,h,cz,ru,sc,tc,br,tr,ca,gr) [Firmware No.] D1365790K [File Information] File Name D1365790K.fwu File Type Module for Service Size 49.12 MB ( 51504228 byte ) [File Information] File Name D1365790K.rfu File Type Module for Remote Upgrade Size 49.13 MB ( 51511552 byte ) [Availability of RFU] Yes ------[Production reflection] ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365790K_readme.txt[2017/08/24 11:41:59] ======*** Modification History *** ======[Modifications made:] Other changes: - Change in toner near end alert message Before: Toner Cartridge is almost empty. Check toner cartridge replacement(s). After: Check you have a?toner cartridge replacement(s). Current toner cartridge can be used until the?replacement alert.

------[Modification history] ------Version 1.11 Symptom Corrected: Some words were missing from the screen displayed on the operation panel in European and Chinese language settings.

------Version 1.10 Specification Change: Support for the Portuguese orthography.

Symptom Corrected: Traditional Chinese: "Print" is incorrectly displayed as "Copy" on the Print Volume Use Limitation screen (System Settings).

D1365790K_readme.txt[2017/08/24 11:41:59] ------Version 1.09 Other changes: 1. Support for displaying the estimated time to obtain logs that are stored by using the log-storing function. 2. Support for using the rear SD card slot to obtain logs that are stored on the device by using the log-storing function. This firmware is dependent on System/copy firmware v1.12 (D1365760M) or later, so please be sure to update it.

------Version 1.08 Symptom Corrected: It takes about 3 seconds to switch between applications on the operational panel.

------Version 1.07 Other Change: Pop-up message appeared on the operational panel when paper is not set correctly in the right tandem tray is changed as shown below. Current message: "Reduce paper in the tray(s) to the limit mark and reset it correctly." Modified Message: " Reduce paper in the tray(s) to the limit mark or reset it correctly."

------Version 1.06 Other Changes: 1. When authentication password for administrator or supervisor is not set, password input view is displayed after MFP turned on. 2. Acquire the debug logs for the controller, engine, and operation panel and SMC print data via @Remote system. 3. Banner message appeared on the operational panel when paper is not set correctly in the right tandem tray is changed as shown below. Current message: "Reduce paper in the tray(s) to the limit mark and reset it correctly." Modified Message: " Reduce paper in the tray(s) to the limit mark or reset it correctly." Note: It requires to update the firmware version together with System/Copy (Ver 1.09) as a set.

------Version 1.05 Symptom corrected: Minor bug correction.

D1365790K_readme.txt[2017/08/24 11:41:59] ------Version 1.04 Other changes: 1. The following parts were deleted from the PM parts list (SP mode -> PM counter), as they are not PM parts: - Shaft Bearing: Press Roller - #PCDU:KCMY - #Fusing Unit Assy 2. The following message is displayed if toner inside the cartridge solidifies (clumps together) and cannot be supplied from the cartridge: "Toner loading has failed. Firmly pull out the bottle with the color below. Turn it upside down and shake it 5 or 6 times. Then reset the bottle." 3. The name of the guide lever used in the animated instructions for clearing a fusing exit jam was changed as follows. - Open D2 guide Lever -> Open D2/E1 guide Lever - Close D2 guide Lever -> Close D2/E1 guide Lever

Important: To apply changes #1 and 2 above, upgrade the OpePanel firmware to this version together with System/Copy firmware Ver1.03.2.

------Version 1.03 1st Mass production

D1365790K_readme.txt[2017/08/24 11:41:59] ======*** Basic Information *** ======[Create date] 2017/11/09 ------[Program Name] Printer ------[Version] 1.12 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365772M [File Information] File Name D1365772M.fwu File Type Module for Service Size 4.72 MB ( 4951080 byte ) [File Information] File Name D1365772M.rfu File Type Module for Remote Upgrade Size 4.73 MB ( 4956416 byte ) [Availability of RFU] Yes ------[Production reflection] 2017/12 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365772M_readme.txt[2017/12/18 14:48:50] ======*** Modification History *** ======[Modifications made:] Symptom corrected: - After an SC reboot occurs, if the dialog window stating that the automatic reboot has occurred is not closed, SDK-J applications cannot be started, which results in an SC990 error occurring. - Poor-quality text is output when printing a job that contains multiple PDL data. - When a job is sent to the device while it is in Energy Saver mode, "Auto Continue" function does not work and a paper size error occurs. - IPDS printing might stall if IPDS jobs are printed continuously. - An SC899 error might occur when the RHPP port (port 59100) receives specific data. - It might take time to resume a job if it is suspended while the device is in Energy Saver mode.

------[Modification history] ------Version 1.11 Symptom corrected: - While a job is being printed by using Enhanced Locked Print NX v2, some jobs might not start being processed on the device until the current job is finished.

------Version 1.10 Symptom corrected: 1. In the case that a direct print is performed on a device with ELP- NX v2 installed when a document is currently being printed, the device will freeze after printing is complete. 2. The device pauses for 20 to 30 seconds when a job that contains more than 100 pages is to be stapled. 3. Under all of the following conditions, paper is fed from the device trays even though the paper feed tray setting in the driver is set to the bypass tray: - The "Tray Setting Priority" of the bypass tray is "Driver/Command". - The "Paper Confirmation for Bypass Tray Display" setting is "Display". - The "Tray Switching" setting is "On". - The paper size and paper type set on the device matches to the setting configured on the driver is selected.

------Version 1.09

D1365772M_readme.txt[2017/12/18 14:48:50] Other changes: 1. Even if one user (User A) prints a large number of jobs on the device with ELP-NX v2 installed, another user (User B) can spool jobs from client PC without having to wait for User A's job to print. 2. Support for the Portuguese orthography.

------Version 1.08 Symptom corrected: Even if a supported paper size is configured to Media Size in the IPDS Form Settings in Web Image Monitor, the Cross Feed Dimension error and Feed Dimension error occur when Custom Size Units are configured to an unsupported custom size.

------Version 1.07 Symptom corrected: 1. While printing a job by using Enhanced Locked Print NX v2, the following jobs cannot be spooled on the device. Because of this, the data-in LED does not blink until all of the pages from the current job have finished printing. 2. While conducting AirPrint printing on an iOS device, this printer might not be listed in the printer list. 3. The specific combination of "Duplex/Booklet" and "Bypass Tray" might not be selectable from the settings in the SDK application even though the combination is supported. 4. A print job conducted from Ricoh Smart Device Print&Scan via Enhanced Locked Print NX FS v2 cannot be printed.

------Version 1.06 Other changes: 1. Support for AirPrint.

This firmware is dependent on the following firmware modules. Please be sure to update all of them: - Printer firmware: v1.06 or later - Web Support firmware: v1.15.1 or later - Network Support firmware: v12.65.1 or later - PDF firmware: v1.04 or later

This feature is not available in the Pro C5100S/C5110S.

2. SP5-490-001 (MF Key Card: Job Permit Setting) is now available. Note: Previously, this SP could only be used on machines sold in Japan.

Symptom corrected: 1. When printing a PDF from an application that uses the extended features of SDK/J, if the selected "Media Type" is "Custom Paper

D1365772M_readme.txt[2017/12/18 14:48:50] Type (User-defined Paper Type) 67", then the default media type of the printer will be selected as the "Media Type".

2. Printing back-to-back jobs by using Enhanced Locked Print NX v2 might cause an SC997 error.

3. Even though the bypass tray is assigned as the input tray for a banner page from the PCL6 driver, the banner page might not be fed from the bypass tray. (GFPR#RE14030011)

------Version 1.05 Symptom corrected: 1. In the Custom Paper settings, a "Name of Custom Paper" (called "Product Name" on the operation panel) that is not supported by IPDS is listed as a Media Type in the IPDS Form List in Web Image Monitor. 2. The IPDS Form Media Size "Custom Size" is not listed in the Tray 1 options in Tray Form in Web Image Monitor. 3. Although finisher SR4090 and SR4100 do not support the following combinations for Media Size and Media Orientation, an IPDS Form setting in Web Image Monitor that uses that configuration in the IPDS Form Settings can be assigned to the Bypass Tray setting under the Tray Form section of the IPDS Menu: - "4 1/8 x 9 1/2" and "Long" - "3 7/8 x 7 1/2" and "Long" - "DL Env" and "Long" 4. The IPDS Form in Web Image Monitor that is configured to the upper tray and lower tray of the interposer is removed after a power cycle. 5. The LCIT RT4020 can be set to unsupported paper types "Thick Paper 3" and "Thick Paper 4" by using the IPDS Form settings in Web Image Monitor. 6. The following items listed in Media Type on the Add IPDS Form screen in Web Image Monitor should not be available: "Plain Paper" and "Recycled Paper". 7. When an A4-size document is printed from the bypass tray while the printer is in Low Power Mode, the setting "Paper Confirmation for Bypass Tray" is configured to "Display", and A4 paper is set to LEF in the bypass tray, a paper jam occurs. 8. The Compulsory Security Stamp is not printed under the following conditions: - "Compulsory Security Stamp: Printer" is enabled in the Administrator Tools of System Settings. - The printer displays one of the following languages: Simplified Chinese, Traditional Chinese, Korean, Thai, Hebrew, Arabic, or Turkish. 9. A specific combination of Staple and Punch or Staple and Duplex/Booklet cannot be selected from the SDK application even though the combination is supported. 10.A specific combination of Staple and Punch or Staple and Duplex/Booklet can be selected from the SDK application even though the combination is not supported; however, the selected

D1365772M_readme.txt[2017/12/18 14:48:50] configuration is not applied.

------Version 1.04 Symptom corrected: 1. Printing with Front Cover enabled and using a combination of duplex printing and the Bypass Tray might cause the pages to be printed in the incorrect order. 2. Printing back-to-back jobs to the Bypass Tray might cause a paper mismatch error after three jobs have been printed. 3. The printer might stall when one of the following is performed: - Printing without storing jobs that contain exclusions when using the "Card Authentication Package V2", "Enhanced Locked - Print NX V2", "Card Authentication Package Enterprise Server V2", or "Enhanced Locked Print NX Flex Server V2" setting. - Printing a webpage from the browser on the operation panel. 4. When turning on the device's main power or resuming from an Energy Saver mode, error SC899 might occur. Even if only Printer is updated, there is a possibility that the Network DocBox, Scanner and/or Network Support might cause error SC899 to occur. Therefore, the following firmware should also be updated: - Scanner firmware: v01.04 or later - Network DocBox firmware: v1.02 or later - Network Support firmware: v12.63.6 or later 5. The media sizes in the IPDS Form Settings are displayed as "320 x 450mm" and "225 x 320mm" instead of "SRA3" and "SRA4".

Other changes: [MP C8002/C6502 only]: The default setting of "Apply Auto Paper Select"for the bypass tray was changed from Yes to No. Note: After you update the firmware, only the default setting will be changed. The current setting will remain the same.

------Version 1.03 Symptom corrected: 1. For the Bypass Tray, when the Paper Type setting is set to "Apply Auto Paper Select" and "Driver/Command" is selected in the Tray Setting Priority, the job might not print. 2. When printing a document that includes mixed paper sizes and specifies a half-fold, the job might be canceled.

Other changes: The following options are available for coated paper. - Staple - Punch - Fold

------Version 1.02.1

D1365772M_readme.txt[2017/12/18 14:48:50] 1st Mass production

D1365772M_readme.txt[2017/12/18 14:48:50] ======*** Basic Information *** ======[Create date] 2017/11/10 ------[Program Name] PCL ------[Version] 1.13 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365775K [File Information] File Name D1365775K.fwu File Type Module for Service Size 1.20 MB ( 1256856 byte ) [File Information] File Name D1365775K.rfu File Type Module for Remote Upgrade Size 1.20 MB ( 1261824 byte ) [Availability of RFU] Yes ------[Production reflection] 2017/12 ------

======*** Note *** ======[Note]

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======*** Important Notes *** ======[Important Notes]

------

D1365775K_readme.txt[2017/12/18 14:48:50] ======*** Modification History *** ======[Modifications made:] Symptom corrected: - The printing results of the second and subsequent pages might not be as expected while PCL5 host printing. - When printing PCL data that is output by a host, the background might not be printed. - When printing the contents of an A3 size document on A4 size paper via Direct printing, the text might be distorted. - Image backgrounds might be filled unexpectedly. - A pattern put on top of an image or graphic might be blacked out. - When printing a PCL job which contains images via host printing, an SC899 error might occur. - The device might stall when printing a heavy-duty job.

------[Modification history] ------Version 1.12 Symptom corrected: 1. When characters that contain the incorrect TrueType font data are printed, not only are incorrect characters missing but also are correct characters that follow incorrect characters. (GFPR#RE16030046) 2. An SC899 error occurs when using the PCL6 driver to print a PDF from the Reader application in Windows 8.1. (GFPR#RA15050002) 3. The image quality output from PCL5 data might be poor if the image was created by using certain applications, such as RICOH ProcessDirector. (GFPR#RE15030034) 4. A blank page or missing image is printed out if the print data created by certain applications (such as Microsoft Excel 2010) contains a significant amount of graphics and/or transparent objects. 5. When printing a PCL5 job, black text might be drawn by using process black and result in a blurred or thicker-than-expected output. (GFPR#RA16010003)

------Version 1.11 Symptom corrected: - When "Unauthorized Copy Prevention Printing: Printer" is enabled, an error might occur, causing the job to be cancelled.(GFPR#RA14120002) - An SC899 error might occur when printing a PCL job which contains reduce or enlarge image. (GFPR#RE16020028) - Some lines and/or borders might be missing from PCL jobs.

------

D1365775K_readme.txt[2017/12/18 14:48:50] Version 1.10 Symptom corrected: If a raster image is specified in the PCL6 driver to be reduced, be enlarged, or undergo N-up printing, unexpected white lines might appear in the printout. (GFPR#RA14080005, GFPR#RA14110005)

------Version 1.09 Symptom corrected: 1. Using a bitmap font might result in jobs being cancelled. (GFPR#RE13100030) 2. When printing an N-up PCL6 job by using a printer driver that is for Windows 8 or a later Windows operating system, some characters are missing. 3. When printing a PCL5 host-printing job in which 32,000 or more of the fill patterns are specified, the device will stall. 4. If a PCL5 job is printed under certain conditions related to the font header information when using host printing, PCL default fonts are used. (GFPR#RE14100009)

------Version 1.08 Symptom corrected: 1. If an image size is big and has been enlarged by using the "Reduce/Enlarge" option in the PCL6 driver, unexpected white lines might appear in the printout. 2. An image that has had its size downscaled, such as a logo, might not be printed. (GFPR#RE14080016) 3. When the print settings are changed for a stored document that includes a banner page, the changed settings are not applied when the document is printed. 4. If a user who has only black-and-white-printing privileges prints the stored color data in monochrome and if the specified paper size is not set in the input tray, the printing will be cancelled.

------Version 1.07 Symptom corrected: 1. PCL jobs with a specified clip range might print unnecessary 1-pixel width lines on the printout. 2. If the glyph data of TrueType fonts includes hinting information that is on the edge of the frame, an SC899 error might occur. (GFPR#RC14030010)

------Version 1.06 Symptom corrected: 1. Specific TrueType fonts that include problematic hinting data might cause an SC899 error to occur. (GFPR#RA13030005, GFPR#RE14020031, GFPR#RC14020002, GFPR#RA14030001,

D1365775K_readme.txt[2017/12/18 14:48:50] GFPR#RC14030010, GFPR#RC14040001, GFPR#RC14040003 ,GFPR#RC14040002, GFPR#RC14040004, GFPR#RC14040006,GFPR#RE14040016, GFPR#RC14040007) 2. Text in duplex PCL jobs are shifted and therefore overlap other text when the data is subjected to both of the following conditions: - Specify the frontside of the page by using the (Esc)&a1G command when the current page is the backside. - The offset command (ESC)&l#U or (ESC)&l#Z is used after the drawing command is specified. (GFPR#RC13060012, GFPR#RE14010003) 3. The even page of the duplex job cannot be previewed from the SDK application. 4. When printing PCL5 jobs that include a scalable font, an SC899 error occurs or the device automatically reboots when fonts have exceeded the 256-character limit available for download. (GFPR#RE14020003)

------Version 1.05 Symptom corrected: 1. Specific TrueType fonts that include problematic hinting data might cause an SC899 error to occur. (GFPR#RA13030005) 2. If the number of copies for a collated job is set to "1" in the driver and the number of copies is changed on the operation panel in which Enhanced Locked Print NX v2 is installed, then the Collate setting in the driver might not be applied.

------Version 1.04 1st Mass production

D1365775K_readme.txt[2017/12/18 14:48:50] ======*** Basic Information *** ======[Create date] 2017/11/10 ------[Program Name] PDF ------[Version] 1.06 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D1365778E [File Information] File Name D1365778E.fwu File Type Module for Service Size 4.35 MB ( 4565036 byte ) [File Information] File Name D1365778E.rfu File Type Module for Remote Upgrade Size 4.36 MB ( 4571392 byte ) [Availability of RFU] Yes ------[Production reflection] 2017/11 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365778E_readme.txt[2017/12/18 14:48:50] ======*** Modification History *** ======[Modifications made:] Symptom corrected: - The number of copies specified by the PJL command in a PDF job cannot be overwritten to "1" by using certain applications that use the SDK interface, such as Enhanced Locked Print NX v2, implemented on the device. - PDF file may not be printed via direct print if the PDF file contains True Type fonts. - Printing might be slow when a spreadsheet containing many cells with patterns that are different from the default pattern in the following setting is printed from Microsoft Excel 2013: Select "Format Cell", select the "Fill" tab, and change the "Pattern Style" setting - Images might be missing when printing from the PS3 driver. - An incorrect paper size may be fed while printing via AirPrint. - SC899 might occur if there is a large number of different characters used in a print job. - The device might stall during PDF direct printing if a job contains a Bezier curve.

------[Modification history] ------Version 1.05 Symptom corrected: 1. When printing PDF data that includes a barcode via PDF Direct Print, the barcode lines might be printed thicker than the actual size. (GFPR#RC14090006) 2. When scanning a number of pages with "High Compression PDF" mode selected in "PDF File Settings", and the scanned data is printed via "PDF Direct Print", the print job may be cancelled because of a lack of available memory.

------Version 1.04 Other changes: Support for AirPrint.

This feature is not available in the Pro C5100S/C5110S.

D1365778E_readme.txt[2017/12/18 14:48:50] Symptom corrected: 1. The even page of the duplex job cannot be previewed from the SDK application.

2. PDF Direct jobs containing a mask that was created using tiling, will be reset.

3. SC899 occurs when printing PDF files that contain composite fonts.

4. Limitcheck error occurs when printing jobs that contain extremely small images that are difficult to draw.

------Version 1.03 Symptom corrected: Number of copies might not take effect if printing PDF files using SDK (printPlus).

Other changes: Jobs are sorted instead of stacked even if number of copies are changed in SDK (printPlus), if the sort/stack option is not specified in the SDK.

------Version 1.02 1st Mass production

D1365778E_readme.txt[2017/12/18 14:48:50] ======*** Basic Information *** ======[Create date] 2018/04/03 ------[Program Name] MediaLibEU ProC5100 AB ------[Version] 17 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Others ------Exported to(language) GEN(all) [Firmware No.] D1365738_R17 [File Information] File Name D1365738_R17.mqp File Type Module for Service Size 0.12 MB ( 129720 byte ) Check Sum -8Bit Sum: 9401 -16Bit Sum(Little Endian): 6973 -16Bit Sum(Big Endian): 2B8E [Availability of RFU] No ------[Production reflection] ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365738_R17_readme.txt[2018/04/05 7:37:51] ======*** Modification History *** ======[Modifications made:] Rank C

Media List - 4 new media were added to the media list.

IMSS Library data - 4 new media were added to the media list.

------[Modification history] ------Version 16 (1) RE2176, RE2177, RE2179, RE2180, RE2181, RE2182: Coated Type was corrected (off-->Matted) (2) RE2176, RE2177, RE2180: Advanced Setting was corrected (3) RE2177: Overall Rank was corrected (A-->B)

------Version 15 (1) 27 new media was added (2) RE0022B, RE0023B, RE0024B, RE1059B, RE1303B, RE1308B, RE1309B, RE1312B, RE1598B: Manufacturer was corrected (Antalis McNaughton -->Antalis) (3) RE2207 : Media Type changed (Label -->Synthetic)

------Version 14 (1) 43 new media was added. (2) RE2168: Limitation on the media list was revised. (3) RE0365: C5100S Fusing Heat Roller Temperature was corrected (160 --> 165 degrees). (4) RE0205, RE0206: Media Type was corrected (Plastic-->Synthetic). (5) RE2200: Media Type was corrected (Gloss Coated-->Synthetic).

------Version 12 (1) Support of 18 new media (2) RE0091, RE0092, RE0093, RE0094, RE0195: The misspelled vendor name was corrected from "Fedirigoni" to "Fedrigoni". (3) RE1439, RE1619, RE1927, RE1965, RE1966, RE1969, RE1970, RE2017, RE2026, RE2028, RE2029, RE2032, RE2033, RE2034, RE2048, RE2072, RE2128, RE2129, RE2130, RE2131, RE2132, RE2149: The following columns were deleted from the Excel spreadsheet.

D1365738_R17_readme.txt[2018/04/05 7:37:51] - Transfer Setting Change from Generic - Image Transfer Current: FC:Y-Bk

------Version 11 (1) RE0085: Deleted duplicated media (2) 54 new media was added (ST2)

------Version 10 (1) RE0095,RE0157,RE0158: Deleted duplicated media (2) All media: Modified the retraction timing of the PTR

------Version 9 (1) 131 new media was added. (2) The following description was corrected. [Incorrect] Txt Ppr: Ppr Trns Voltage: B&W: Side2 [Correct] Txt Ppr: Ppr Trns Voltage: FC: Side2

------Version 8 (1) 7 new media was added.

------Version 7 1) Add 11 media

------Version 6 1) Add 19 media

------Version 5 Specification changes: 1. Nip width for envelope was changed as follows. Before After Envelope 150.1-216.0gsm 375 100 Envelope 216.1-256.0gsm 375 100 Envelope 256.1-300.0gsm 375 200

------Version 4 1) Release notes revised: all registered media 2) Image Quality rank changed: REC0032,REC0033(Rank B --> A) 3) Support of 34 new media types (RankA and Rank B)

D1365738_R17_readme.txt[2018/04/05 7:37:51] ------Version 3 1) Support of 4 new media types 2) Release notes revised: RE0022, RE0037, RE0139

D1365738_R17_readme.txt[2018/04/05 7:37:51] ======*** Basic Information *** ======[Create date] 2018/04/03 ------[Program Name] MediaLibEU ProC5110 AB ------[Version] 17 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Others ------Exported to(language) GEN(all) [Firmware No.] D1365739_R17 [File Information] File Name D1365739_R17.mqp File Type Module for Service Size 0.12 MB ( 129720 byte ) Check Sum -8Bit Sum: 95E9 -16Bit Sum(Little Endian): 3B87 -16Bit Sum(Big Endian): 4362 [Availability of RFU] No ------[Production reflection] ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D1365739_R17_readme.txt[2018/04/05 7:37:51] ======*** Modification History *** ======[Modifications made:] Rank C

Media List - 4 new media were added to the media list.

IMSS Library data - 4 new media were added to the media list.

D1365739_R17_readme.txt[2018/04/05 7:37:51] - Transfer Setting Change from Generic - Image Transfer Current: FC:Y-Bk

------Version 11 (1) RE0085: Deleted duplicated media (2) 54 new media was added (ST2)

------Version 10 (1) RE0095,RE0157,RE0158: Deleted duplicated media (2) All media: Modified the retraction timing of the PTR

------Version 9 (1) 131 new media was added. (2) The following description was corrected. [Incorrect] Txt Ppr: Ppr Trns Voltage: B&W: Side2 [Correct] Txt Ppr: Ppr Trns Voltage: FC: Side2

------Version 8 (1) 7 new media was added.

------Version 7 1) Add 9 media

------Version 6 1) Add 19 media

------Version 5 Specification changes: 1. Nip width for envelope was changed as follows. Before After Envelope 150.1-216.0gsm 375 100 Envelope 216.1-256.0gsm 375 100 Envelope 256.1-300.0gsm 375 200

------Version 4 1) Release notes revised: all registered media 2) Image Quality rank changed: REC0032,REC0033(Rank B --> A) 3) Support of 34 new media types (RankA and Rank B)

D1365739_R17_readme.txt[2018/04/05 7:37:51] ------Version 3 1) Support of 4 new media types 2) Release notes revised: RE0022, RE0037, RE0139

D1365739_R17_readme.txt[2018/04/05 7:37:51] <> package_ALL [CHAC1a_pk] D1365855 Ver. 9.01 -> D1365855A Ver. 10.00

<> System/Copy [CHAC1a_system] D1365760T Ver. 1.18 -> D1365760W Ver. 1.20

Fax [CHAC1a_fax] D1365762K Ver. 10.00.00 -> D1365762L Ver. 11.00.00

Scanner [CHAC1a_scn] D1365764H Ver. 01.08 -> D1365764J Ver. 01.09

Network Support [CHAC1a_net] D1365769K Ver. 12.70 -> D1365769L Ver. 12.71

Printer [CHAC1d_Printer] D1365771K Ver. 1.10 -> D1365771L Ver. 1.12

Printer [CHAC1e_Printer] D1365772L Ver. 1.11 -> D1365772M Ver. 1.12

RPCS [CHC1d_prt_RPCS] D1365773E Ver. 3.13.24 -> D1365773F Ver. 3.13.25

PCL [CHC1e_prt_PCL] D1365775J Ver. 1.12 -> D1365775K Ver. 1.13

PDF [CHC1d_prt_PDF] D1365777D Ver. 1.05 -> D1365777E Ver. 1.06

PDF [CHC1e_prt_PDF] D1365778D Ver. 1.05 -> D1365778E Ver. 1.06

PCL [CHC1d_prt_PCL] D7195705E Ver. 1.08 -> D7195705F Ver. 1.09

Engine [CHAC1a_eplot] D1365522G Ver. 1.48:08 -> D1365522H Ver. 1.49:08

D1365855A_history.txt[2018/05/31 12:58:08] ======*** Basic Information *** ======[Create date] 2018/07/06 ------[Program Name] GWFCU3.8-1(WW) ------[Version] 06.00.00 ------[PCB No.] ------[Interchangeability] X / O ------[Other Firmware Requirements] None ------[PCB Requirements] None ------[Software category] Normal Release ------[Release category] Normal Release ------[Program category] Firmware ------Exported to(language) GEN(all) [Firmware No.] D7185570F [File Information] File Name D7185570F.fwu File Type Module for Service Size 3.94 MB ( 4129296 byte ) [File Information] File Name D7185570F.rfu File Type Module for Remote Upgrade Size 3.95 MB ( 4137216 byte ) [Availability of RFU] Yes ------[Production reflection] 2018/07 ------

======*** Note *** ======[Note]

------

======*** Important Notes *** ======[Important Notes]

------

D7185570F_readme.txt[2018/08/06 14:34:51] ======*** Modification History *** ======[Modifications made:] Rank C

Symptom corrected: - Message "FAX jobs will be full soon" may appear after continuously using the Remote FAX. - If continuously used in this condition, message "FAX jobs are full" appears and Remote FAX function becomes disabled. - File reception (printout) error when receiving from specific senders. - Fax reception error might occur when using installed G3 interface unit. - Communication error (code: 00-20/22) occurs, if the device is run on V.17 modulation and receives a fax containing many pages. - SC899 might occur after the machine recovers from Energy Saver Mode.

------[Modification history] ------Version 05.00.00 Minor bug correction

------Version 04.00.00 Symptom corrected: Cannot print out the following lists when LT (SEF) or HLT (LEF) has been selected for printing. 1. User parameter list 2. Special Sender List 3. Journal (FAX communication report) 4. Memory storage report 5. System parameter list (for field technicians) 6. Service monitor report (for field technicians) 7. Memory dump list (for field technicians)

Note: This does not occur when printing out a received FAX by itself, but can occur if the machine tries to print out a journal after receiving a FAX.ter receiving the fax.

------Version 03.00.00 Symptom Corrected: 1. Stored FAX reception documents cannot be accessed from WIM after the machine recovers from Energy Saver mode. 2. SC899 may occur after the machine recovers from Energy Saver mode.

------Version 02.00.00 1st Mass production

D7185570F_readme.txt[2018/08/06 14:34:51] D7185570F_readme.txt[2018/08/06 14:34:51]