12th PAGB Annual Self-Care Conference

BEHAVIOURAL CHANGE 12th PAGB Annual FOR BETTER HEALTH, Self-Care Conference BETTER CARE AND BETTER SERVICES BEHAVIOURAL CHANGE FOR BETTER HEALTH, BETTER CARE AND BETTER SERVICES

8th November 2011, RIBA, Portland Place, London 12th PAGB Annual Self-Care Conference

WELCOME

Gopa Mitra, director of policy and public affairs at PAGB and Professor Nigel Sparrow, chair of the Professional Self Care Forum board member said: Development Board of the RCGP, Self Care Forum board member and speaker on the day said: “This year’s self care conference is all about winning mindsets and encouraging behaviour change around self “The self care ‘movement’ is growing fast, but as health care, which – we admit – will not be easy. We are professionals I believe it is our duty to continue provide honoured to have speakers on the day who can help us education and support to our patients and the wider achieve this, and reflect our aim that health community to ‘self care’. I have been coming to these self professionals, local authorities, pharmacies, patient participation groups care conferences for many years now and the work we do really makes a and local communities will come together to support and educate each difference. The conference this year will inspire us all to act in support other in looking after ourselves well.” of self care.”

Lynn Young, primary health care advisor at the RCN, Self Stephanie Varah, chief executive NAPP, Self Care Forum Care Forum board member and speaker on the day said: board member and speaker on the day said:

“It is great to see self-care gathering more and more “Patients and patient groups can work with their GP momentum – this year we are really going to be able to surgeries to promote good health – and great self care. embed self care into everyday life. Nurses are ideally I believe that patients really are important ambassadors placed to encourage self care in all settings and as an for self care and I am pleased to be representing them enthusiastic supporter of self care I am delighted to have at the Self Care Conference. I look forward to engaging the opportunity to talk about what nurses can do.” in a discourse on practical ways that patient power can be utilised in support of self care”

Are you a Self-Care Champion? A report from the conference will be sent to all delegates and you can request presentations from Libby Whittaker on 020 7421 9318. If you are, why not send us your name, organisation and one or two Alternatively you will find the report and presentations uploaded on the sentences on why you support self care and we will add you to our Self Self Care Forum website together with a short podcast and vidcast of Care Champions page. Your details will be put on our Self Care Forum the conference: http://www.selfcareforum.org website under “champions” (www.selfcareforum.org). PROGRAMME SPEAKER’S BIOGRAPHIES

BEHAVIOURAL CHANGE FOR BETTER HEALTH, Jean Arrowsmith BETTER CARE AND BETTER SERVICES “I fully support the aims of the Self Care approach designed to encourage people to take a more active role in managing their own health and well-being. Confidence building and providing 09.30 Coffee and registration 12.40 LUNCH information and knowledge in a manner which will resonate OPENING SESSION WHO’S YOUR BUDDY? THE ALLIES with the various client target groups will be essential to FOR CHANGE achieving a measurable change in population behaviour. The 10.00 Chairman and facilitator for the day: Self Care approach will play an important role in ensuring GP’s Dr Ian Banks 13.20 The challenges for local authorities: have the capacity to respond to the ever increasing demands of commissioning Jean Arrowsmith, Coventry County and service delivery. Essential to the success of this programme is the need to 10.10 Conference Opening: Paul Burstow MP, Council Minister for Care Services. ensure patients are given the knowledge, resources and confidence to treat 13.40 Your health adviser in the community: themselves for everyday minor ailments but equally importantly are able to 10.40 Keynote address on behavioural Michael Holden, CEO National Pharmacy recognise the onset of disease requiring medical intervention.” change to set the scene: Denise Association Hampson, Health Behaviour Economist Jean has recently been appointed as very first Health Improvement Programmes 14.00 Nurses – friend or foe? Business Manager for Health at Coventry (HImP's) before joining Coventry with a 11.10 Launch of NAPP project to support Lynn Young, RCN practices provide self-care support to City Council, a newly created post and one 'brief' to reduce Health Inequalities across patients: Stephanie Varah, NAPP CEO 14.20 Discussion with panel: Jean Arrowsmith, that exemplifies the commitment by both the city. Jean and Coventry City Council to continue Michael Holden, Lynn Young, Patricia Coventry City Council has a cross party 11.30 Discussion with panel of test site the work designed to improve the lives of Wilkie + test site members track record of supporting work in this area members: + Dr Patricia Wilkie, NAPP, the most vulnerable and deprived in society. and in 2010 was named a 'Marmot city' by Stephanie Varah, Denise Hampson, MIND THE GAP: SELF-CARE FORUM Roger Till Jean has always had a passion for providing Professor Marmot. Mike Grady (Prof SUPPORTING CULTURAL CHANGE the highest standard of evidenced based Marmot's senior researcher) has been ‘CLINICIAN HEAL THYSELF’ 14.50 Helping People take care of care which is demonstrated by her move working closely with Jean and partner themselves: Prof Mike Pringle, Self Care from nursing to undertaking a variety of agencies in the city to help ensure the six 12.00 Launch of RCGP online course: Forum Board roles which reflect this concern, including main themes of the Marmot Review are supporting self-care for minor ailments: Prof Nigel Sparrow, RCGP 15.10 Helping People take care of hospital Clinical Audit and Clinical embedded in its strategies and newly themselves in work: Dr Steve Boorman, Effectiveness Manager, Health Authority established Health and Well Being Board 12.10 Discussion with RCGP online course Self-Care Forum Board, Medical Director Research and Development lead and clinical programme. Jean and her team's work was Steering Group: Prof Mike Pringle, Dr Occupational Health Services, Abermed lead for Commissioning during the GP recognised nationally when they were Pete Smith, Anthony Chuter, Dr Knut Fundholding era. awarded the Beacon Award for Health Schroeder, Carol Basham, Dr Beth 15.30 Facilitated by Denise Hampson - Inequalities and only this week Jean will join McCarron-Nash, Susan Summers, Dr discussion with Self-Care Forum Board Frustrated at the lack of 'joined up thinking' partner agencies to receive the coveted Dean Marshall, Gopa Mitra, Nigel members on next steps: Dr Ian Banks, and seeing patients admitted with life Olympic Inspire Mark Award for their work Sparrow, Dr Ben Riley, Dr Ishani Patel, Prof Mike Pringle, Dr Pete Smith, Dr threatening diseases, which were mostly in providing services in an innovative Fiona Baskett, Claire Everington Knut Schroeder, Susan Summers, Gopa preventable, Jean moved to working within manner (within a Fire Station) to people Mitra, Prof Nigel Sparrow, Lynn Young, a Local Authority where she believed she Angela Hawley, Stephen Johnson, Dr who would not normally access the more was better placed to work in support of Steve Boorman, Dr Patricia Wilkie, traditional type statutory services. Stephanie Varah, Dr Amir Hannan. reducing health inequalities in vulnerable communities. She initially worked in North 16.00 Chairman’s closing remarks Worcestershire where she established the

16.10 Conference ends Dr Ian Banks Carol Basham “We need to make sure that patients have the knowledge “Self care is a vital skill for all of us. It encourages us to be and confidence to deal with their own minor ailments and pro-active in looking after our health and the impact this has equally to know when they should be contacting their surgeries on other areas of our lives is of great benefit.” for a consultation. I firmly support the campaign and hope that GP consultations and numbers of prescriptions for minor Carol has worked Carol believes personally and professionally ailments will reduce as a result.” in the commercial, that for organisations to provide high quality statutory and voluntary services that are appropriate and accessible, In a previous life Ian Banks was once a Guide, The Children's Health Guide, Get Fit sectors, including the it is vital to seek the views of all involved. television repair man. He might not be able with Brittas, Men’s Health in General development and management of a range She has long experience both with her own to cure you but he can do wonders for your Practice, Ask About Sex and the 50th NHS of projects. She has held various health and disability and also with care vertical hold. He has four children, Anniversary book from the NHSE/HEA The appointments as a director/trustee with provided to members of her immediate delivering one himself. “Not quite the same Home Medicine Guide. He is also the author voluntary organisations. Carol has been family of various aspects of the medical as child birth but at least I got to shout of the NHS Direct Healthcare Guide and involved with various health based projects, profession and she welcomes and values the ‘push’.” Until recently, he was a family doctor Web site. including vulnerable young people, carers, opportunities provided by the BMA to be and A&E officer in Belfast, and currently substance misuse and advocacy work for involved as a member of the PLG. Carol Ian also wrote a series of Haynes manuals represents doctors for the British Medical individuals with complex mental and currently works with individuals and families including” Man Workshop Manual” (2nd Association as a member of Council for the physical health needs. with cancer and other mental health issues edition), “Baby Workshop Manual” (2nd UK and awarded the BMA accolade, the including terminal illness. edition), the Haynes Sex Workshop Manual. Association Medal. Haynes “Woman Workshop Manual” the He is the official spokesman on men’s Haynes “Cancer Manual” (the only book in health issues for the BMA, president of the 2004 to win the Plain English Award), his Fiona Baskett European Men’s Health Forum and the latest book is ‘Toddler Manual’. “Trust is at the heart of the doctor –patient relationship. England & Wales Men’s Health Forum, vice Ian was appointed visiting professor of Supporting and encouraging self care involves mutual trust- president of the International Society for the men’s health in Europe by Leeds helping individuals to make informed choices about their care, Study of Men’s Health, deputy editor of the Metropolitan University in 2005 and instilling confidence and promoting future well-being.” Men’s Health Journal and for six years the awarded the Royal Society of Health Gold medical editor for The Men’s Health Fiona Baskett is a family Founder Chairman of an Immediate Care Medal for public health in 2007. The City of Magazine. doctor. After brief spells Scheme. She has experience in aeromedical Vienna and the International Society of in General Practice in Canada and Australia, repatriation and lectured in clinical aspects of The BBC book ‘The Trouble with Men’ was Men’s Health honoured Ian with their award she has spent most of her professional life in aeromedical transport at Cranfield University written by Ian in 1996 to accompany the for public health in September 2007. the UK. For many years she wrote a weekly and the University of Surrey. For twelve years television series of the same name. It was column for a tabloid newspaper, and a she was medical officer for the F1 British followed by Men’s Health, The Good Patient monthly feature in a popular national women’s Grand Prix at Silverstone. As Principal Lecturer magazine. She has written and presented in Primary Care at the University of the West numerous medical television programmes, and of England she has taught nurses and was medical adviser to mumsnet, the paramedics in Diagnostic Skills, Physical parenting website, in its formative years in the Assessment and Clinical Reasoning. Currently early 2000’s. An interest in trauma led to her she is a sessional GP and Appraiser in the teaching on Pre-Hospital Emergency Care Severn Deanery. As a GP, and media medic, Courses run by BASICS and the Royal College she is a strong proponent for encouraging and of Surgeons of Edinburgh, and she was supporting self care. Dr Steve Boorman Paul Burstow MP “My experience working with a number of the UK’s largest “I'm delighted to lend my support to the establishment of a Self employers has seen the value of raising awareness about Care Forum to promote a wider understanding of self care, and sources of advice and self care to enable our workforce to deal what we can do to embed support for self care across all walks quickly with health problems. of life. The case for self care support is well researched. It makes sense clinically, it makes sense financially and it makes This helps them improve attendance and enable high quality of sense socially” services to meet the needs of customers” The new Care Services Minister, Paul Council for 16 years from 1986. Steve joined Abermed as Medical Director He was appointed to lead the review of Burstow, was elected as Member of for UK Occupational Health Services in NHS workforce health and wellbeing in Paul was educated at Glastonbury High Parliament for Sutton and Cheam at the August 2011, with a remit to maintain, January 2009 by the Secretary of State School for Boys, Sutton and Carshalton 1997 election. Since then he has held develop and improve clinical occupational for Health, this independent review College before attending South Bank several front bench positions, including health services across the diverse UK client published interim findings in August and Polytechnic where he gained a business Shadow Spokesman for Health, Shadow base served throughout the UK. reported its final conclusions in November studies degree. On graduating, he worked Minister for London and most recently 2009, which were rapidly accepted by the as a buying assistant before becoming a He is a widely recognised experienced Shadow Chief Whip. Secretary of State for Health and have research assistant at the London Borough consultant specialist in occupational been taken forward by the Department of Before being elected to Parliament, Paul of Hounslow. medicine. He has served as Chief Examiner Health, also being included in the White headed the Liberal Democrat’s Local to the Faculty of Occupational Medicine’s paper “Liberating the NHS” and the Government Unit and served on Sutton Diploma Examination since 1998, has an subsequent Public Health White paper. Honorary Senior Clinical Lecturer’s appointment to Institute of Occupational Steve spent over 20 years working in Health, Birmingham and is an Ex president Royal Mail Group until joining Abermed, Clare Everington of the Royal Society of Medicine’s latterly as Chief Medical Officer and “Over my years as a GP I have noticed a growing band of Occupational Medicine section. Director Health and Safety, but for seven patients who live isolated from advice and help from years as Director of Corporate Steve serves on the board of the extended/local family. As an educator I try to teach my Responsibility with a remit covering workplace strand of the Responsibility registrars that we may be of more use to our patients teaching occupational health, safety, environment Deal, was a member of its predecessor the them to look after themselves than we are reaching for our and social policy for this complex large UK Coalition for Better Health and is a prescription pads. I hope that by writing this module we will public service business. member of the Steering Group for make health professionals think about how we might enable Professor Malcolm Harrington’s review of Steve has held Trustee roles with two large patients to self care.” Department of Work & Pensions Work charities, and served as a longstanding Capability Assessment. He has worked school governor (for many years I am a partner, trainer and GP tutor in I am married with two children. I walk in closely with Departments of Health and responsible for staffing and developing a North West London. I am a CSA and Imap the Chilterns and have an allotment with Work & Pensions over the last ten years large comprehensive school). examiner. I am News and Views editor for an asparagus bed. I like to eat well and and received his Honorary Fellowship of Innovait and recently edited the Women’s sometimes run tutorials over hot chocolate the Royal College of Nursing for Health Module for the e-LfH. Over the last in cafes. contribution to public health. year I have been involved in teaching the Health for Healthcare Professionals; unless we as doctors look after ourselves how can we teach our patients to self-care. Antony Chuter Since 2007 she has facilitated behavioural work, and her healthy lifestyle resources economics workshops with more than have motivated thousands of people across “As someone who has learnt to self manage a long term 1200 front line health and leisure the UK to become healthier and more condition with the help of my GP and consultants, I know just professionals, exploring new ideas for physically active. She is also a Trustee of how much difference this could also make to others managing more effective behaviour change services. the Chartered Institute for the short term periods of illness” Denise is a published author on active Management of Sport and Physical Activity. weight management and wellbeing at Antony has only been He is also a founder member of the former volunteering in the South East Coast SHA's Peoples health sector for 6 years, Engagement and Development Network; previously volunteering for 'Samaritans' and the first permanent patient group in any Dr Amir Hannan as a member of the 'Independent Monitoring SHA. Antony has a passion for our National Board' at HMP Ford. Antony lives with a Health Service and is devoted to working “Patients, carers and information are the most under-utilised long- term condition, which he self manages with other service users in partnership resources the NHS has. Self care is about empowering all citizens to in partnership with health professionals. He with health professionals. He feels if you help look after ourselves better by gaining an understanding of our learned many self management skills on an want to change something for the better, health, our disease, what to expect, who to turn to for help, what Expert Patient Programme course and then get involved. He is especially interested in simple measures we can do, how we can gain more from our next went onto become a volunteer tutor for the issues around health inequalities. visit to the pharmacist, clinician or other health professional or Expert Patient Programme Community websites we trust such as our practice-based web portal He joined the RCGP PPG in 2008, became Interest Company. www.htmc.co.uk providing local and national information, how we can monitor our own vice chair in 2009 and chair in 2010. health eg weight or blood pressure at whatever stage of our lives we are in and what we can do to help ourselves, our families or those we care for. Everybody can self care unless you are anaesthetised or asleep and even that could be debatable!” Denise Hampson Amir is a full-time General Practitioner. He common conditions that can be self-treated “I'm delighted to be a self care champion because the principles is a former clinical governance lead and was without the need to see a healthcare of self care are fundamental to supporting people to live well, a member of the HealthSpace Reference professional has enabled him to get a better which is something I care a lot about. It seems that we've lost Panel, NHS Connecting for Health, He is the understanding of the needs of a population our instinctive ability to listen to our bodies, to be in tune with Information Management & Technology lead that wishes to self care more and support ourselves and to have the confidence to take the best care of at NHS Tameside & Glossop and the Primary them to do so. Local organizations eg ourselves. I'm especially interested in the behavioural aspect of Care IT lead, NHS North-West. He is an pharmacies, district nursing services etc are self care, our daily routines, the choices we make and how we editorial board member of the Journal of now wishing to capitalise on this opportunity to interpret the information we access.” Communication in Healthcare and is a enhance delivery of care by enabling everybody member of the Clinical Leaders Network. to become more effective. A proactive patient In her former life as British Women’s Track Systems Engineer at BAE Systems, who is encouraged to selfcare more helps us all He has enabled over 800 patients in his Cycling Champion, Denise not only set a specialising in human-system interaction to become even better. He is actively engaged practice to get access to their GP electronic number of national records but also spent and cockpit development on military aircraft in helping patients, clinicians, managers and health record. This has empowered them to get six years on the Great Britain Track Cycling including the Eurofighter Typhoon. This organisations to benefit from the IT systems we a better understanding of their own health and Team, representing her country at started a career-long obsession with have in place, driving up quality and minimising also the way health services are organised for European, Commonwealth and World level. human-centered design and creating costs and helping to change the culture of the them. Linking information from sources such On retiring from elite sport in 2004, she systems and services which are best NHS from one that is organisation-centric to as NHS Choices, Map of Medicine and worked in local government and the NHS to matched to real human behaviour. one that is citizen-centric. develop new services to improve the Denise’s company, Hampson Solutions Ltd, wellbeing of local communities, as well as now provides consultancy support and chairing local strategic groups on physical training on behaviour change to NHS activity and nutrition and leading campaigns organisations and their partners, producing to raise participation levels in North Wales. award-winning work that has received best Prior to her athletic career Denise was a practice recognition for her clients. continued on next page... Angela Hawley Dr Dean Marshall

Self Care Lead, Long Term Conditions Team at the Department of Health “As workload in Primary Care continues to increase the promotion of self-care by patients will lead to a decrease in demand in General Practice”

Michael Holden Dr Dean Marshall was for negotiating the UK GMS contract..Dr “Promoting and supporting self care is a core role for elected in June 2006 Marshall leads on clinical and prescribing community pharmacy teams as part of the medicines pathway as the chairman of the issues (including immunisations) for the and public health role; both of these opportunities require British Medical Association’s Scottish GPC Negotiating team. General Practitioners Committee (SGPC). Dr further promotion to the public and patients with long-term Dr Marshall is a member of BMA Council Marshall is a member of the UK negotiating conditions” and a Director of the BMA. team of the General Practitioners Michael Holden read pharmacy at Portsmouth School of Pharmacy. Committee (GPC) which has responsibility He was awarded a BSc Pharm in 1976 and did his pre-registration year in Southport, Lancashire. Following a number of years in various management positions, Michael established his Dr Beth McCarron-Nash own community pharmacy group in Hampshire between 1988 and 2002. He then set up a consultancy to support the implementation of change in community pharmacy “Through education and support patients should be before working with Pharmacy Alliance between 2003 and 2005. In 2005 he was encouraged to recognise and manage their own minor ailments. appointed Chief Officer of the Hampshire and Isle of Wight Local Pharmaceutical This increased confidence will empower them to take greater Committee and jointly established balance consultancy in 2008. responsibility for their health and help them to know when to seek advice from their GP, Nurse or Pharmacist. Knowing the Michael has always been actively involved in the expansion of community pharmacy normal duration of symptoms for minor ailments and services including the development of the Healthy Living Pharmacy initiative. He is a appropriate management will give patients the skills and member of the recently formed Pharmacy and Public Health Forum, the Public Health confidence to self care, but if symptoms worsen make them aware of when they England Engagement Group and the Pharmacy Clinical Leadership Network. need to seek further advice and access services more appropriately” Michael was appointed Chief Executive of the National Pharmacy Association in January Beth McCarron-Nash is a UK GPC As a GPC Negotiator she represents GPs 2011 and became a Fellow of the Royal Pharmaceutical Society in March 2011. Negotiator elected in July 2008. She has nationally and leads in QOF, Public and Michael is married with three daughters and lives in Hampshire, England. experience working in many different types Patient Involvement, Education and of general practice and currently works in Workforce, Sessional GPs and a large dispensing practice in North Communications. .A member of the Cornwall. councils of the BMA and RCGP and a Stephen Johnson regular BMA Spokesperson, she speaks She was the lead GP for the BMA’s and writes on many political and health “Support Your Surgery” Campaign which Head of Long Term Conditions at the Department of Health issues with a particular interest in resulted in 1.3 million people in just three empowering patients and NHS and weeks signing a petition against healthcare reform. Government plans for Darzi clinics and increased commercialisation in the NHS. Gopa Mitra, MBE Professor Mike Pringle, CBE “I have long held the belief that we can all be supported to “We know from research that patients are ready and willing take control of our health and wellbeing at home, in school, at to take more responsibility for managing their own health but work and in our NHS. Why do we need this support? It’s they need better information and more reassurance that they because our ability to take care of ourselves and to self-care are doing the right thing. Self care does not mean no care – it has been eroded over many generations and we need to get means empowering individuals to make an informed choice this back. I wholeheartedly believe we can empower, educate and giving them access to and advice on the different courses and instill confidence in people and children for better health.” of action they can take.”

Gopa Mitra is Director of Health Policy & In 1999 Gopa was appointed to the Mike Pringle is Professor of General (Collingham Healthcare Education Centre), Public Affairs at PAGB, the trade body Government’s NHS Modernisation Action Practice in the University of Nottingham. an innovative primary care development representing manufacturers of non- Team dealing with patient empowerment He is revalidation lead for the RCGP, project. In 2007 he completed a prescription medicines and food which resulted in the inclusion of self care medical director of the Revalidation secondment as part-time National Clinical supplements in Great Britain. She has as level of care in the NHS Plan. Support Team and a board member of Lead for General Practice in NHS been PAGB’s lead in driving the self care UKBiobank. He was Chairman of the RCGP Connecting for Health and is now Strategic Gopa is a Trustee and Vice Chair of the programme, which has included from 1998-2001. Mike helps to run CHEC Director of PRIMIS+. Men's Health Forum and chair of their responsibility for consumer research in Organisational Development Group, having attitudes and behaviour in self care and also served as Trustee of the charities self-medication, into information in Developing Patient Partnerships (1999 – advertising as well as primary care Dr Ben Riley 2008) and Long-term Conditions Alliance research. She has presented PAGB’s case (2001 – 2007). Gopa was appointed “Encouraging people to self care increases their autonomy for self care to be a part of health policy in Member of the Order of the British Empire and confidence to manage their health, while reducing the UK to Government and to the medical, in the Queen’s Millennium Honours List, dependency and anxiety. The RCGP’s new, free e-learning nursing and pharmacy professions. 31 December 1999. course enables GPs and other primary care staff to develop the practical skills needed to encourage patients to self care, both in the consultation and in the wider practice team.”

Dr Ishani Patel Dr Ben Riley is a General Practitioner in Practice e-learning programme. As rural Oxfordshire. As Medical Director for National Clinical Champion for Education “Sustaining the NHS is both a national priority and e-Learning, Ben leads the production of at the Centre for Commissioning, Ben professional duty. As a GP I am fortunate to be on the front high quality courses for GP training and coordinates the development of training line for making a difference to our iconic NHS. Self-care for continuing professional development at resources for healthcare professionals on minor ailments is a key strategy in improving long-term the Royal College of GPs, as well as clinically-led commissioning healthcare sustainability and supporting patient autonomy.” coordinating the development of the (www.rcgp.org.uk/commissioning). College’s Online Learning Environment Ben is also a member of the RCGP Dr. Ishani Patel is a striving to improve cancer diagnosis and (www.elearning.rcgp.org.uk). recently qualified sessional GP in London. follow up in primary care. She considers Professional Development Board and the She is the RCGP E-learning Fellow and herself to be a new generation GP and Ben is the Clinical Lead for the e-GP Curriculum Development Group, and the Clinical Lead in the development of the contributes to an online blog for PULSE programme, which has published over 250 lead author of The Condensed Curriculum Self Care for Minor Ailments online called 'Surviving the First5 years' aimed at e-learning sessions on a broad range of Guide for GP training. learning module. She also works for the keeping her peers informed about issues primary care topics (www.e-GP.org) and North West London Cancer Network surrounding newly qualified GPs. for the Supporting Carers in General Dr Knut Shroeder Professor Nigel Sparrow “To be able to self care more effectively, people need to “Self care is important for both patients and GPs to improve become even more confident and competent in diagnosing and shared decision making to increase patient confidence and managing common self-limiting ailments. Increasing and develop more effective use of primary care” improving self care is good for patients, for general practice, and for the wider NHS - and needs to become a more central Nigel Sparrow is chair and has been the senior partner at the aspect of health promotion, clinical care and health policy.” of the Professional Newthorpe Medical Centre in Eastwood, Development Board of Nottingham since 1997. He is a GP trainer, Knut Schroeder is a part-time General General Practice’ programme (to be launched the Royal College of General Practitioners, and appraiser. He qualified from Bristol Practitioner at the Concord Medical Centre in 2011), part of which explores ways of Medical for the Revalidation Enhanced University in 1979. He has experience in in Bristol, Honorary Senior Clinical Lecturer helping people at practice level to manage Appraisal and Learning Unit at the East the development and implementation of at the University of Bristol, and Media self-limiting medical ailments themselves. Midlands Healthcare Workforce Deanery education and quality initiatives in primary Adviser for NHS Choices. He co-developed and visiting professor of general practice at care. He was Vice Chairman of Council of Knut is author of ‘Diagnosing Your Health and taught a course on ‘Clinical Diagnosis’ the University of Lincoln. He has been a the Royal College of General Practitioners Symptoms for Dummies’, a guide that aims for students, which led him to develop his principal in General Practice since 1984 between 2004 and 2007. to help lay people make informed decisions enthusiasm for work around patient self- about common medical problems. He diagnosis and management. currently co-authors a book on ‘Sustainable Knut’s practice currently works with the Healthcare’ (to be published in 2012), in Susan Summers NHS Institute for Innovation and which he also explores the benefits that Improvement to develop a module on increased self-care can have for making “If we are to halt the rise and prevalence of long term ‘Demand and Access’ for their ‘Productive health services more sustainable. conditions, focus on prevention and upstream activity, including minor ailments, is critical – self care is absolutely the catalyst for this.” Dr Peter Smith, OBE Susan is the Assistant recommendations that contributed to the Director of Quality North West Healthier Horizons vision and “There are real advantages for everyone if we can persuade Assurance and Self Care next ten year plan. people to take greater control over the management of their at NHS North West Strategic Health Authority. Susan was extensively engaged in the minor ailments. The use of prescriptions and antibiotics will She started her career as a Registered Nurse development of ‘Your health your way’, reduce, GPs can spend more time on complex consultations and has an MSc in management Practice formerly known as the Patients Prospectus, and patients can treat themselves without delay. Upping the from Salford University Institute of and now available on NHS Choices; and also importance of the self care agenda is good for patients and Management and has extensive experience in contributed to the development of the good for health professionals.” both the private sector and the NHS. common core principles to support self care. Peter has been a GP for over 13 years in Guidelines, the first collection of national Recent achievements include delivering the She has extensive networks at a regional, Kingston upon Thames. His practice is a disease management guidelines, has co- Working in Partnership Programme Self Care national and international level to support second wave PMS plus pilot that has used authoredguidelines on inflammatory bowel for You project across five spearhead PCTs; or lead various initiatives, and is currently the the new flexibilities to address health disease and learning disabilities and has design and delivery of the NW Self Care SHA lead for Triple Aim which is an inequalities in a deprived area. recently edited 'The Handbook of Primary Challenge; and has established the North international learning collaborative developed Care Trusts'. He is a member of the national West Self Care Forum, a regional network of Peter was previously Vice Chair of the by the Institute of Healthcare Improvement to Inequalities and Public Health Task Force. PCT self care leads. Association of Independent Multifunds, improve the health of a defined population, From 2004 – 2006 he was a member of helped set up one of the first multifunds and As co-facilitator of the NHS Next Stage the experience of the individual and per the Steering Group of the Joining up Self with other colleagues set up Thamesdoc, the Review Clinical Pathway Group for Long Term capita cost. The programme currently Care (JUSC) Project a self-care aware first night rota co-operative in the London Conditions, she was instrumental in the work involves 65 organisations worldwide, action research project in a PCT. area. He previously edited Guide to the culminating in the report and including 13 PCTs from the North West. Roger Till Dr Patricia Wilkie “Self care and GP care go hand in hand to keep us healthy. “I am a long time, passionate believer in the importance and Getting the balance right is the key.” need for patients to be involved both in decisions about their own health and in the organisation of services they receive from Roger Till began his Since retiring nearly three years ago, Roger the NHS. In 2011 this is more important than ever. Everyone working life as a has been involved with NICE (National including all those involved in the design, management and geology lecturer and Institute for Care and Clinical Excellence) as provision of health services and the wider public must now then moved on to a patient/carer member of a Guidelines understand and embrace the concept of self care and its central work on developing exploration computer Development Group and now of a Quality role in helping people take control of their lives. For me self care means that I systems for BP. When all that got Standards group, convenes the Patient myself can look after any minor health problems both self-limiting and longer term outsourced he moved on to run a small Participation group at the Lawson Practice as well as helping prevent problems arising. I look forward to supporting the self not for profit ecommerce standards body in Hackney and for the last year has been a care programme in progressing this view and any actions needed to implement it.” which was then merged into the worldwide Trustee of the National Association for barcode standards body. Patient Participation (N.A.P.P.). Patricia Wilkie is a social scientist with a Medical Royal Colleges, disease particularly interest in the patient organisations, charities and government perspective. This is reflected in her committees. She is currently President of academic work and in voluntary work with N.A.P.P. (National Association for Patient Stephanie Varah the medical Royal Colleges, the Academy of Participation). “Patient Participation Groups (PPGs), uniquely placed at the heart of GP practices, have an essential role in empowering individuals to access and understand appropriate information Lynn Young that supports shared and informed decision making about treatment, self care and lifestyle choices.” “The RCN is delighted to offer its full support to the ongoing Self Care Campaign. Excellent nursing is as much about Stephanie Varah is Chief As Patient and Public Engagement and helping people care for themselves and their families as it is Executive of the National Association for Patient Experience (PPE) Lead for Trent Strategic providing personal care to people who are not able to look Participation (N.A.P.P) a unique UK wide Health Authority and NHS East Midlands after themselves. Over 500,000 nurses work in a variety of umbrella organisation for patient-led groups Stephanie pioneered the involvement of health care settings, which offers them boundless within general practices. N.A.P.P is an patients in SHA performance management opportunities to support people to live in a more healthy way independent registered charity with over 30 reviews and led a national project for the as well as to self-care when illness occurs. We look forward to working closely years’ experience and expertise in promoting, Department of Health to develop with the PAGB on this excellent and essential campaign.” supporting and developing Patient Participation performance indicators and evidence Groups (PPGs). measures for PPE and Patient Experience. Lynn has been the Primary Health Care Contract 2004, the prevention of coronary Stephanie has over 25 years experience of Working independently since 2006 as a Adviser, RCN since 1991. Before that she heart disease, nutrition and tobacco control. was a district nurse in West London. working at the leading edge of public and consultant Stephanie has delivered More recent work includes all issues relating patient involvement in health, social care and numerous PPE related programmes for the During the last decade the major part of her to Transforming Community Services and the the voluntary sector. A national finalist for a Department of Health including running the work has focussed on the development of White Papers (England), ‘Liberating The NHS’. Cabinet Office Modernising Government LINks early adopter project and co-ordinating primary health care policy and practice In November 2004 Lynn was awarded an Partnership Award, Stephanie gained the implementation of LINks across one within the context of health and social care Honorary Fellowship Royal College General recognition for her work in developing and hundred and fifty local authorities nationwide. reform. This includes the development of Practitioners FRCGP (hons) and has a seat implementing a user involvement/user-led different PHC organisations, clinical on the RSM General Practice Council. She is organisational change programme for a large governance, commissioning, nurse a trustee of the National Heart Forum and social services authority. leadership in primary health care, public Acton Care Centre. health and patient involvement, the GMS SELF CARE CONFERENCE ATTENDEES 8TH NOVEMBER 2011 Denise Hampson Hampson Solutions Dr Amir Hannan Thornley House Medical Centres Paul Harvey Concordia Health Ltd Dr Ranjan Adur Berwick Surgery - Havering PCT Angela Hawley Department of Health Abdullah Ahmed GP Trainee Michael Holden National Pharmacy Association Gail Allaby Patient Participation Group Julie-Anne Howe Oxfordshire PCT Jean Arrowsmith Coventry County Council Dr Jörg Huber Department of Life Sciences - Roehampton University Mary Ayres Migraine Action Association Catherine Hume Member of the Speedwell Practice Patients Group Dr Ian Banks Mens Health Forum Fran Husson Imperial College Healthcare NHS Trust Carol Basham BMA Jeremy Hutchins Goring and Woodcote Medical Practice Patient Participation Group Dr Fiona Baskett Supporting Self-Care Project Stephen Johnson Department of Health Gopal Bhayankaram Patient Participation Group Sheila Kelly, OBE PAGB Dr Steve Boorman Royal Mail Group Dominique Kleyn Central London HealthCare Sarah Bowen Member of the Lighthouse Medical Practice Patients Forum Diana Landymore Garway Medical Practice Patient Group Paul Burstow Parliament Dr Tom Leigh MHRA Valerie Bynner Kentish Town Health Centre Sue Line N.A.P.P Shashi Carter Health Development Service Mark Lloyd-Davies Johnson & Johnson Dr John Chisholm Concordia Health Limited Dr Tom Margham Specialist GP in Musculoskeletal Medicine Antony Chuter Royal College of General Practitioners Dr Dean Marshall SGPC Ailsa Colquhoun Freelance journalist and writer Jonathan Mason Department of Health Deirdre Cordwell Garway Medical Practice Patient Group Dr Beth McCarron-Nash GP Alison Dalal Paddington Green Health Centre Yvonne McGlinchey Clinical Leaders Network Danny Daniels N.A.P.P Alan McKendrick Orchard End Surgery Patient Group Mick Davey Southwark PCT Jacinta Meighan-Davies Herefordshire PCT Moira Davies Royal College of General Practitioners Dr Patrick Miller Retired Principal of Esher Sixth Form College & clergyman Shamamah Deen HMT Gopa Mitra, MBE PAGB Mimi Etchells Pharmaceutical Journal Pete Moore Pain & Self Care Toolkit and Trainer Dr Clare Etherington Supporting Self-Care Project Sally O'Shea PAGB Marion Fergusson PAGB Kate Pain Communique Dr Richard Fitton Tameside & Glossop PCT Ash Pandya Essex Local Pharmaceutical Committee Dr Simon Fradd Concordia Health Limited Chris Parr Independent Nurse Don Fuller CotoCo Dr Ishani Patel Royal College of General Practitioners Jacqueline Glasser Marylebone Health Centre Robert Pinkus Enderely Road Patients’ Association Harrow Weald Kathleen Graham-Harrison James Wigg Parent Participation Group Cecilia Power Integrated Care Partnership Prof Mike Pringle University of Nottingham Sara Richards Dr Ben Riley RCGP Ben Riley Oxfordshire PCT Stephen Robinson GP Newspaper Gul Root Department of Health Dr Knut Schroeder Bristol University Carolyn Scott P3 Ms Bernice Simpson-Diabaté The Mentholatum Company Ltd Dr Pete Smith NAPC Adrian Smith NHS North Lincolnshire Sue Smith Todmorden Group Practice Dr Nigel Sparrow Royal College of General Practitioners Hadleigh Stollar NHS Direct Susan Summers NHS North West Mr Andrew Tasker The Mentholatum Company Ltd Prof Stephanie Taylor Queen Mary University of London Jean Thompson MBE Talking Health Network Ltd Roger Till N.A.P.P Chris Titley Sue Line Supporter Gill Tomlinson Morgans Research Ltd Neil Trainis Pharmach Business Tracy Trickett PAGB Julie Van Onselen JVO Consultancy Stephanie Varah National Association of Patient Participation Russell Vine Hassengate Medical Centre Ian Walker Sandwell PCT Isobel Warren East Sussex PCTs Claire Weaver PAGB Libby Whittaker PAGB Debbie Wilkes OTC Bulletin Dr Patricia Wilkie National Association of Patient Participation Lynn Young Royal College of Nursing