Summer 2010 Mo ing MountaHargreavesins Issue 13 News from the Hargreaves Group Xstrata contract win shows Hargreaves supply chain in action

emonstrating the truly international nature of our D business, we are pleased to report that over the next three years, 240,000 tonnes of Monckton coke is being shipped to South Africa.

It's a significant contract to supply Xstrata (one of the world's largest diversified mining companies) with metallurgical coke to an assured quality standard - and the deal represents a concentrated team effort by colleagues in different parts of our group.

Our colleagues at Hargreaves Raw Material Services GmbH in Germany used their contacts with a large South African trading company, Effective Carbon Solutions (ECS) to effect a business introduction with Xstrata.

Having convinced Xstrata of the quality of our product and our ability to meet stringent delivery requirements, two trial cargoes (of 18,000 tonnes and 10,000 tonnes) were despatched in 2009. Tests on Monckton coke works these cargoes proved beyond doubt In this issue ... that we could deliver precisely what Monckton Works Director Iain the end user needed. Archibald told Moving Mountains: P2 Maltby mine rescue team “Xstrata made it very clear from the triumph A senior Xstrata buyer made a site outset that the placing of a contract visit to Monckton; the visit was dependent on our coke being P3 Message from Gordon confirmed not just the quality of the made exclusively from Maltby coal. Banham coke, but also our meticulous Naturally we were able to assure P4 Energy & Carbon Policy attention to controls in the them that that was the case. This P5 Transport training contract production process and record contract will see X strata taking keeping. almost all of our +30mm size coke Video conferencing for the next three years. P6 Apprentices & The HRMS team sat down with Undergraduates Xstrata and concluded contract “This business demonstrates negotiations early in 2010, E.ON Hard Services perfectly how the Hargreaves supply contract confirming a deal to supply 80,000 chain can work. Maltby supply us tonnes of coke per year over a three with the coal. Our contract is with P7 Industrial Services Safety year period, beginning on June 1 HRMS, and they, in turn, have the Conference 2010. contract with the end user. It's total Help for Heroes integration from start to finish.” P8 C4 customers take aim

Just Champion! Maltby team win 2010 Mines Rescue competition

n 2009, Maltby Colliery's Mine The 2010 competition - “The hope is always that we will never I Rescue Team took part, for the how it happened have the need to mobilise our rescue first time, in the annual UK & team - but it is good to know that if Ireland Mine Rescue Competition. Having travelled to Ireland via the fast needed we can call upon a team who Staged at Boulby Mine in North catamaran service out of Holyhead, have the highest levels of competence Yorkshire it featured five teams - and the Maltby team arrived on the and professionalism”. the Maltby debutants were placed in evening of Friday 14 May - to discover third position overall. they were drawn to go first in the competition the following morning. Their appetites whetted by their That meant a 5 am alarm call and a performance, the Maltby team lost no 40-minute drive to the mine where time in entering the 2010 they met up with other teams in a competition, determined to improve special isolation area. their standing and go all-out to win this time around. The competition was split into three main sections: a simulated This year's competition was held in underground mine search and rescue May at the Anglo American-owned of two miners injured in a fire, The team prepare… Lisheen Mine, in County Tipperary in followed by a fitness and endurance the Irish Republic. test in full safety clothing and breathing apparatus, and finally an A total of six teams took part: three equipment fault-testing examination from England (Boulby Potash, Salt and questions on rescue procedures Union and Maltby) and three from and techniques. Ireland (Lisheen, Irish Salt and Tara) and the entire event proved to be an As an indication of the realism of the intensely competitive and hard- search and rescue part of the fought affair. competition, the organisers, IMQS, had an Irish Air Corps Augusta 135 The Maltby team not only won the helicopter on standby throughout in overall competition; in addition, case airlift support was required for Maltby team captain Derek Speirs was During the endurance test any participants. awarded the Irish Mining & Quarrying Society (IMQS) trophy and silver At the end of the day the examiners medal for best team captain's announced the overall results and our performance. Maltby team received their awards at A brief history a celebration dinner to mark the occasion. The competition was first held in Paul Wilson, Maltby Colliery's Health 1974 - and this year saw the 13th & Safety Manager told Moving staging of the competition in all. The Mountains: “The lads did themselves, contest came about through a desire the colliery and the company proud. It to promote mine safety in general, to was an outstanding performance that improve mine rescue techniques and built upon last year's very good capabilities in particular, and also to showing at Boulby. The victorious team ready to accept their awards. share skills and promote best practice (L-R: Terry Reagan; Derek Speirs (Captain); Sean across the wider mining industry. Cotney; Sean Henderson; Mick Wainwright; Steve Linford; Roger Siddall (Vice Captain); Lee Connell)

zinc concentrates in Europe. Lisheen Mine (Some 6,300 tonnes of ore grade material are transported The Lisheen Mine is situated in to the surface every day). county Tipperary in the heart of the Irish Midlands. The mine is wholly owned by Anglo American plc, a mining It is now in its second decade company with operations in of operations and is currently six continents. one of the largest producers of

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Our renewed commitment to Safety Health and the Environment

ear Colleagues, favourable comparison with the very D best companies in our industry. To this end, the development of improved As a responsible publicly-quoted company policies and procedures is company we conduct our business by being led by our Production Division adhering to a number of simple - but Managing Director Gerry Huitson. vital - business principles.

I realise that we are expecting a lot These principles drive and underpin from everyone as we develop this everything we do; they determine our improved culture; in return we will relationships with customers, with ensure that everyone is given suppliers, with our workforce, with adequate levels of training and the public, and they also define how instruction, with professional our operations impact on the supervision and support. environment.

This renewed drive for improvement The diverse nature of our operations, extends far beyond our own in a wide variety of locations, means We must all strive to provide and workforce and our own workplaces. that the challenges we face are ever- maintain an open and honest health The same exacting standards that we changing. However one thing that and safety culture in the workplace. To apply to ourselves will also apply to must never change is our total achieve this, we must report all our contractors and suppliers. They commitment to the safe, efficient and accidents and incidents; we must also will need to demonstrate their own responsible running of our business. report all 'near-misses' - anything that adherence to the highest possible has the potential to cause injury to standards in the areas of safety, health Recent months have seen us begin a people or damage to property, plant and the environment programme of further improvements and equipment. Alongside this in the key areas of safety, health and scrupulous reporting we will ensure Put simply, there is no place for risk- environment and in the months to that we have robust investigations taking within our organisation. By come everyone in the Hargreaves that will not only tackle problems, but working together we aim to eliminate group of companies will be expected solve them in a way that improves our risk and develop our business in a safe to further commit to upholding the performance. and sustainable manner. highest operating standards in these aspects of our business. Together with my fellow Executive Board members, I am determined that Gordon Banham Hargreaves will be capable of Group Chief Executive ...... Editorial

elcome to the Summer 2010 fundamental to our collective well- (usually theirs!) don't. My simple issue of Moving Mountains. being and each of them will assume answer to that question is: if I don't W As usual, we've done our even greater importance as time know what's going on in your part of best to cram in news and views from goes on. Every one of us will be the company then I can't write about around the Hargreaves group of expected to be involved in it! companies, and I hope you find continuous improvement in each of The solution is simple: if you have plenty of stories to interest you this these areas. something newsworthy that you time around. We'll continue to focus on these want to share with the rest of the You'll have noticed pretty quickly important topics in future issues of Hargreaves group then do let your that in this issue there are a lot of Moving Mountains - with the next editor know. The old British Telecom features that deal with safety, health edition planned for the Autumn. advert used to tell us: 'It's good to and the environment. You might be talk' - so drop me an email: As an aside, after Moving Mountains tempted to gloss over such mike.osullivan@hargreavesservices. 'hits the streets' I sometimes find apparently 'heavy' subjects, but I co.uk will do the trick quite nicely! people asking me why such-and- strongly urge you not to. Safety, such a site or department gets Until the next time...... health and the environment are written about and other sites

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New Energy and Carbon Policy approved

further - and significant - A demonstration of our company's commitment to the issues of safety, health and the environment has seen the launch of a new group-wide Energy and Carbon Policy that was approved at the start of August by our Executive Board of Directors. Systems in place Hargreaves Services plc and our subsidiary companies already have environmental management systems in place. But because we are committed to continuous improvement, we recognise that there is always more that we can do - and that is why we have launched this new fully functional energy and carbon policy as a means of reducing emissions and targeting carbon management in a more specific way. profit company established by the UK New policies on our website Government to take the lead on low- CRC Energy Efficiency In addition to the Energy & Carbon carbon technology) to gain Scheme - a new carbon Policy discussed here, the Executive accreditation under the Carbon Trust Board has also approved a new group landscape Standard. Environmental Policy. You can find In April 2010 the UK Government At Maltby we have a bank of seven both documents on our company introduced the CRC Energy Efficiency (soon to be eight) methane gas website Scheme which is administered by the engines that take methane from the www.hargreavesservices.co.uk. You'll Environment Agency. As the scheme mine workings and use it to generate find them in the 'Company Ethos' develops the Government will publish electricity. Between them, these section. regular 'league tables' which will engines can provide up to 70% of the display the performance of large colliery's entire electricity demands And where do YOU fit in? companies in terms of their carbon and are an outstanding example of There's an old Chinese proverb that footprint and emissions performance. how to maximise energy efficiency says 'A journey of 1,000 miles begins (The better a company performs, the and use 'waste' for energy with a single step'. On this particular higher up the table it will go). production. journey, that single step can be something as simple as you switching We are determined to achieve and Through our Rocpower venture we off a light as you leave a room, or not maintain the highest possible league are developing the use of sustainable printing a document unless it's really table position, and to do this we have biofuels to generate electricity which necessary. established a group-wide Energy is fed out to the national grid. Working Group, chaired by Gerry For us as a company to succeed in Huitson, our Production Division Two of our larger sites - Maltby and driving down emissions and costs, Managing Director. This working Monckton - are members of the EU every one of us has a part to play; and group is no talking shop, and has Energy Trading Scheme. getting into energy-saving good already achieved a great deal even Our transport division is investing habits at work can transfer easily to prior to the publication of our Energy heavily in driver training to maximise home - and that means saving YOUR and Carbon Policy. the fuel efficiency of our entire vehicle money! fleet. (See story on page 5) Here are some examples We will be returning to this important of current group We are looking at installing 'smart topic in future issues of Moving initiatives: metering' to maximise energy Mountains, so watch out for a series efficiency across the group, reducing of energy-saving hints and tips...... At Maltby Colliery we are working emissions and costs. with the Carbon Trust (a not-for-

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Transport Division signs agreement with System Training

wide-ranging package of training and assessment Driver Training Instructors who, after gaining not just their programmes is set to be delivered for LGV drivers NVQ Level 2 Driving Goods Vehicles certification but also A across our Transport division in partnership with completing the A1 Assessors course will go on to train logistics training firm System Training. drivers across the division. System Training, headquartered in Carlisle, have worked It is anticipated that this comprehensive training package with other major logistics companies including Tesco, will provide a raft of significant benefits for our company. Bibby Distribution and the Home Delivery Network. They With a focus on safe and fuel-efficient driving techniques have been engaged to work in tandem with our own we can expect lower fuel consumption and reduced specialists to deliver training and development in three carbon emissions, fewer accidents, and better retention of distinct areas: driver CPC training, driver NVQ assessments, highly-skilled and professional drivers. and driver trainer development. CPC training Legislation introduced in September 2009 means that, in addition to a driving licence, professional drivers must now hold a Certificate of Professional Competence (CPC) that is renewable every five years. System Training staff will be working with us to ensure 100% compliance and deliver training to the highest standards. NVQ assessments We have, with System Training's help, been able to access funding that will enable us to support the delivery of NVQ Level 2 qualifications in Driving Goods Vehicles to every driver across our dry bulk and bulk tanker fleets. Training the trainers As part of our continuous development programme, we're using System Training's experience to help train our own

Maltby, Monckton, Sheffield and elsewhere can now Video conference facilities 'attend' by simply driving the much shorter distance from Our corporate commitment to saving energy and their base to Glasshoughton and joining in there rather reducing our carbon footprint is being demonstrated in than trekking to Esh Winning. And, of course, it works in many ways already - and a new project has been reverse, too - head office staff can 'dial-in' in the same way commissioned that will help still further. We have and reduce their mileage and lost time by similar harnessed new technology to install a live video amounts. conference facility connecting our head office in Esh Winning with our Yorkshire central office base at Glasshoughton. Each time the new video conference facilities are used, a record is kept. This log shows the total saved time through reduced travel, and it also calculates the amount Previously, meetings that were held at one location - Esh, of CO2 saved through the use of less fuel. This data is for example - would require colleagues from elsewhere in proving valuable in helping us achieve our company the country to attend; that meant many working hours objective of progressively reducing carbon emissions. effectively lost through travelling long distances, increased fatigue for the drivers - and some hefty additional fuel consumption to boot. With the video conference system now tested and proven, the intention is to develop it further so that we can establish links elsewhere within the company and also Now, with live audio and video connections, these with external companies, thereby making our time and meetings can be held wherever is most convenient for the fuel savings even more substantial - and further reducing participants. For example, colleagues at Immingham, our carbon footprint.

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Apprentice and Undergraduate schemes bear fruit at Monckton

policy of recruiting young talent need to convince them that projects in our engineering to join the workforce at engineering - in all its guises - presents department and in the laboratory - A Monckton coke works has been them with worthwhile career options. and their contributions are never less paying dividends in recent times. Most of our apprentices live locally. than excellent. These undergraduates That's good for them, but it's also are paid - partly by MAS (the This policy has three distinct strands. important for us because we are government's Manufacturing Advisory Apprentices (whose apprenticeships proud that many of our workforce live Service) and partly by us - so it's a typically last for 2-3 years) are within just a few miles of the site. situation that benefits all concerned. recruited to work in disciplines such as We do, naturally, invest a deal of time mechanical and electrical engineering; “The apprentices bring 'fresh eyes' to and resources into this programme - they undertake a structured our working environment; they ask but the benefits, the returns we get as programme of learning, training and questions; they get involved - and I a business are well worthwhile. practical work - and are very much a get the impression that they fully part of Monckton's future. enjoy being part of the team.” “In addition to our apprentice and undergraduate programmes we also Mick Collins, Monckton's Engineering Lynne Woollands, Monckton's HR work with local schools and take Manager sees the continued Officer explained the policy of younger students on short work recruitment of apprentices as vital. As recruiting university undergraduates experience placements. These are he told us: “Industries such as ours for short-term and specific tasks. simple 'tasters' of working life for the need to encourage young people; we “Universities regularly approach us to students but they are valuable - and provide students they help us cement our relationships with meaningful with the local community.” employment that will benefit their studies. Wherever possible we are only too pleased to bring in these bright young people, usually in the summer period. “We currently have undergraduates working on Industrial Services Division wins E.ON Hard Services Contract

ur Industrial Services division has cleaning and civil works. Ironbridge TUPE transfer of 43 staff into the business won a new contract to provide E.ON has a similar scope to these and it is hoped that this win will act as a O UK plc with Hard FM services at four sites, but with the addition of business building block to secure further contracts UK locations: Connah's Quay, Kingsnorth, and office services support. with other clients”. Grain and Ironbridge Power Stations. Industrial Services Division The contract was won following an Managing Director Greg extended bidding process and Kelley said: “The award of commenced in April for an initial 12 this contract is significant month period with options for a further in contributing to the four years. delivery of Norec's growth strategy for diversification The works involve a selection of facilities into related service management operations with each contracts within an location having its own specific scope of industry where we are works. At Connah's Quay we will be already well established as responsible for storekeeping, general materials handling duties, pest control, waste management, operation and buildings maintenance and industrial maintenance contractors. plant cleaning. At Grain and Kingsnorth Power Stations we will deliver grounds “This new contract management, waste management, plant entailed the successful Kingsnorth power station

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Industrial Services Health and Safety Conference & Awards

n Wednesday 30th June 2010, our Industrial Services Division O held their first ever Annual Safety Conference and Awards event at Thorpe Park Hotel, Leeds. The day began with the divisional safety conference, which focused on a review of safety performance from the previous year and some focused group work on current safety issues within the business. The Awards event took place in the afternoon. The philosophy behind the Awards was to take the opportunity to recognise the wider efforts of all the Company's sites and the individuals within them. This is in addition to what is achieved every year and recognised through the British Safety Council 5 Star audit system. Nominations were invited for a number of categories including safety initiatives, environmental initiatives and general Our safety award winners: [left to right: Jimmy Finch, Alex Kovacs, Ross Halligan, Darren Bradford, John recognition for individual efforts. In Carruthers, Dave Barnett, Deke Evans, Ernie Green, Stewart Keddie, Greg Kelley, Richard Martin, Jason addition to these nominated awards, we Smith, Corrie Butcher, Joy Wilkinson, Alan Taylor, Shaun Melvin.] also introduced the categories of Millionaire's Club and Safest Site. Both were Power Station site; Safest Site - site team; Individual Contribution (3 Awards) - judged on pro-active statistical information Liverpool Bulk Terminal; Safety Initiative (3 Darren Bradford (Kingsnorth), John Carruthers gathered throughout the year. awards) - Ironbridge Power Station site team, (Longannet) and Alan Taylor (AJS Contracts). Longannet Power Station - 5S Team, Our photograph shows the winners who were The winners were as follows; Millionaire's Club - FGD Team; presented with their awards by Greg Kelley, (one million man-hours worked without a lost Environmental Improvement (3 awards) - LBT Divisional Managing Director. time accident) - Ratcliffe Power Station site and site team, Killingholme site team, Gale Common

Coal4Energy = Help for Heroes Help for Heroes is a remarkable charity that, since its inception in 2007, has captured the imagination of the great British public. It works to provide better facilities for wounded British servicemen and servicewomen and aims to establish a number of new treatment centres throughout the UK. The charity has attracted support from companies all over the country, and we are pleased to report that in late Spring Coal4Energy got involved in a special event The 'double header' Help for Heroes special in full steam that has, to date, raised in excess of £50,000 for this good cause. with Network Rail, Virgin Trains, Stagecoach Whitby harbour to raise more funds for the Independent railway operator Great Western and HP Enterprises. cause. Railways staged a special steam train fundraising tour that began in Lancaster and The walk is being organised by Imperial driver eventually made its way to York via Preston, Imperial's Walk Stuart Owens. Any of our readers who would Wigan, Manchester and Wakefield. The train like to sponsor the Imperial team in their completely sold out all of its 450 seats with for Heroes… efforts are invited to send an email to passengers travelling from as far away as Imperial's HR Officer Stephanie Hodgson: South Africa to be a part of the occasion. While we focus on the Help for Heroes [email protected] charity, we have been told that on September All of the supporting firms involved - including Coal4Energy who provided the coal 18, a group of 15 drivers and HR department (We'll file a report on this event in the Autumn for the tour - gave their services for free. staff from Imperial Tankers in Stockton will edition of Moving Mountains and let you Coal4Energy shared this particular platform undertake a 22.5 miles sponsored walk from know how the team fared on their trek down Marske to the whale's jawbone overlooking the North East coast)

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C4E keep key customers in their sights

he commercial sales shooting event and trying team at Coal4Energy their hand on the air rifle T recently held a and air pistol target corporate hospitality ranges as well. shooting day for a number Peter Prince told us: 'We of key domestic merchant have created a number of customers and industrial events like this for our key coal buyers from the customers and they are Midlands region at the well received by the Garlands Shooting people we do business Grounds near Tamworth. with. Peter Prince, Darran Bown “The events help reinforce and Graham Scott from our relationships with the C4E were present to merchants - and they ensure the customers had enjoy a very welcome an enjoyable day taking change from handling part in a (not too coal, if only for a day!” competitive) clay pigeon C4E customers take aim......

The wordsearch competition in Competition Time Issue 12 of Moving Mountains Win a trip for 4 people to any Odeon/UCI cinema of your choice! attracted another big entry - with the winner requesting that we did not publish their name and address. This time around we have another set of gift vouchers to give away. The first correct entry out of the hat will receive vouchers for 4 people to take in a favourite big screen blockbuster at an Odeon/UCI cinema of your choice. It's summer time - and, these days, summer has become a prime time for the film studios to release the next big movie hits (or misses). Our theme then is movies (or do you prefer films? or even motion pictures?)..... Simply find the ten film titles (some new and some old) hidden in the grid, add your name and address and send to: The Editor, Moving Mountains, Hargreaves, Esh Winning, Durham DH7 9PT. (We'll accept originals or photocopies - BUT ONLY ONE ENTRY PER PERSON PLEASE!) Entries must be received Name by Friday 17 September 2010 - and Words to find: the Editor's decision will be final! Address SUPERMAN SHREK We'll contact the lucky winner BATMAN PINOCCHIO directly - and the result will be KLUTE BEETLEJUICE published in the next issue of Postcode ARMAGEDDON TRAINSPOTTING GLADIATOR GOODFELLAS Moving Mountains. Good luck! Contact tel no

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