Technical Report - 2012 - 063
Monitoring of REAP commitments and technical support for Retail Forum issue papers
FINAL REPORT
Environment Europe Direct is a service to help you find answers to your questions about the European Union
New freephone number: 00 800 6 7 8 9 10 11
A great deal of additional information on the European Union is available on the Internet. It can be accessed through the Europa server (http://ec.europa.eu).
ISBN 978-92-79-27973-7 doi: 10.2779/43742
© European Union, 2012 Reproduction is authorised provided the source is acknowledged. European Commission, Brussels
SERVICE CONTRACT No.07.0307/2011/606111/SER/C1
FINAL REPORT
“Monitoring of REAP commitments and technical support for Retail Forum issue papers”
04 December 2012
Consortium ETREAP Expert T eam REAP
No. 07.0307/2011/606111/SER/C1 2
Content
1 Executive Summary ...... 4
2 Achievements made by topics ...... 6
2.1 Reporting to MAP and REAP database ...... 6
2.2 Developments compared to reporting in previous year ...... 6
2.3 Priorities in the different REAP categories ...... 6
2.4 Major achievements in different areas of activity ...... 7
2.4.1 Energy efficiency (how we sell, communication) ...... 7 2.4.2 Optimisation of distribution system (how we sell, what we sell) ...... 8 2.4.3 Marketing & communication (communication, what we sell, how we sell) ...... 9 2.4.4 Sustainable products (what we sell, communication, how we sell) ...... 10 2.4.5 Carbon footprint of stores (how we sell) ...... 11 2.4.6 Packaging optimisation (how we sell, what we sell, communication) ...... 12 2.4.7 Waste management (how we sell, what we sell, communication) ...... 12 2.4.8 Water management (how we sell, what we sell) ...... 13 3 Achievements made by retailer ...... 14
3.1 Achievements made by REAP Member Companies ...... 15
3.1.1 Asda Walmart (UK)...... 15 3.1.2 Auchan (FR) ...... 16 3.1.3 C&A (Retail Services Company) ...... 17 3.1.4 Carrefour (FR)...... 18 3.1.5 Colruyt (BE) ...... 19 3.1.6 Delhaize Group...... 20 3.1.7 Corte Inglés ...... 21 3.1.8 EROSKI ...... 22 3.1.9 IKEA ...... 23 3.1.10 Inditex ...... 24 3.1.11 Kaufland (DE) ...... 25 3.1.12 Lidl ...... 26
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 3
3.1.13 Marks & Spencer (UK) ...... 27 3.1.14 Mercadona (ES) ...... 28 3.1.15 Mercator (SI) ...... 29 3.1.16 Metro Group ...... 30 3.1.17 REWE ...... 31 3.1.18 Royal Ahold ...... 32 3.1.19 Sonae...... 33 3.1.20 TESCO ...... 34 3.2 Achievements made by Retail Associations ...... 35
3.2.1 APED (PT) ...... 35 3.2.2 Confederación Española de Comercio CEC (ES) ...... 36 3.2.3 Euro Coop ...... 37 3.2.3.1 ANCC/Coop Italia ...... 38 3.2.3.2 S-Group (FI): ...... 39 3.2.3.3 Kooperativa Förbundet (SE): ...... 40 3.2.3.4 Coop Norway ...... 41 3.2.3.5 The Co-operative Group (UK)...... 42 3.2.4 FCD (FR) ...... 43 3.3 Verification of achievements by store visits ...... 44
4 Conclusions and Recommendations ...... 46
4.1 General conclusions ...... 46
4.2 Achievements made by 2011 ...... 47
4.3 Examples of good practice in 2011 ...... 48
4.4 Recommendations for future REAP progress monitoring ...... 49
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 4
1 Executive Summary
The Retail Forum1 is a multi-stakeholder platform set up in order to exchange best practices on sustainability in the European retail sector and to identify opportunities and barriers that may further or hinder the achievement of sustainable consumption and production over an initial timeframe of three years. Membership in the Retail Forum is voluntary and open to all retailers who join the Retailers' Environmental Action Plan (REAP). Environmental initiatives of REAP Members are reported in the Matrix of Environmental Action Points (MAP) which records progress made in the environmental sector over time.
This report contains the external monitoring of the achievements made by members of the Retail Forum by the end of 2011. It complements in a more cross-sectional manner the retailers' individual and collective reports.
By 2012 the REAP database contains about 514 reported environmental commitments from major European retail companies and associations. This figure comprises about 167 targets for the category “What we sell”, 247 targets for the category “How we sell” and 100 targets for the category “Communication”. Taking into account the number of targets scheduled for the previous year and before, the overall reporting of commitments increased by a number of 123 compared to the previous progress monitoring period in 2011. Almost 50 % of the commitments have timelines for 2011 or are classified as ongoing and have been included in the summary assessment for achievements made, another 12 % have short-term timelines for 2012 and 2013. The last group contains long-term targets up to 2020 or are not specified and represent approximately 15 % of the overall number of commitments.
The priority area of REAP actions clearly focuses on the sustainability of products this year including seafood, organic and fair-trade products, seasonal and locally sourced products, sustainable textiles and bio-cotton, labelled and certified products as well as certified wood, paper and tissues. Other priorities include energy efficiency, the optimisation of the distribution system and logistics and improved waste management. Marketing and communication is represented in each area of activity allocated to the category “Communication” comprising a large number and variety of commitments.
The shift towards sustainable products already observed last year is continued and increased even more. The number of commitments in the remaining categories remains more or less stable with a slight increases or decreases in the respective areas of activity.
Based on the reported achievements for targets covered by the reporting period this year, we identified a number of companies that showed particularly interesting or ambitious commitments in the different topic areas covered by issue papers and in few additional areas.
Energy efficiency: i) 700 stores equipped with new energy-efficient lighting systems (exceeding the planned number by 220); ii) heat recovery devices installed country wide in all stores
1 http://ec.europa.eu/environment/industry/retail/index_en.htm
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 5
Optimisation of distribution system: i) agronomic Code of Practice for all suppliers; ii) Sustainable Cotton supplier training projects involving 100,000 farmers; iii) sustainability self-assessment tool is provided to 6,323 suppliers
Marketing and communication: Status report on chemical pesticides for fruit and vegetables, including monitoring of residue load
Timber: 84% share of sustainable wood (either recycled, FSC certified or otherwise protecting forests and communities)
Labelling: i) Share of organic products almost 7% and product range increased by 16% to 2,791; ii) 100 % implementation of a shelf marking for sustainable products; iii) intensive communication strategy in regard to sustainable fish and other environmental issues via several channels
Seafood: Range of MSC-certified fish increased to 110 MSC products in offer
Sustainable tissue: Doubling of organic cotton sales in 3 years (15.3 to 32.5 million items)
Carbon footprint of stores: 100% of energy supply by own green energy production (sun, wind, biomass)
Packaging: 70g weight reduction for own brand wine bottles (saving 2,100 tonnes glass / year)
Waste management: i) Installation of 3,800 collection devices for WEEE, batteries, cartridges and cell phones; ii) waste recycling rates from stores are 86% & recovery shares in production and transport are 90% and above
Other: All palm oil and palm kernel oil used compliant with RSPO scheme (16,000 tonnes/year)
These highlights were selected, as they were more ambitious than comparable commitments from the same year, or they represent a unique or innovative approach not yet covered by many competing companies. This selection however, does generally not compare with similar or even more ambitious commitments made in previous years. The listing is exemplary and not exhaustive and aims at covering a broad range of retail companies.
Additional details and illustrations in regard to commitments selected for monitoring (Annex I 1.3), commitments related to area of activity (Annex I 1.2) commitments by retailer (Annex II) are included in the Annexes to this report.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 6
2 Achievements made by topics
2.1 Reporting to MAP and REAP database As of 2012 the REAP database contains about 514 reported environmental commitments from major European retail companies and associations. This figure comprises about 167 targets for the category “What we sell”, 247 targets for the category “How we sell” and 100 targets for the category “Communication”. Taking into account the number of targets scheduled for the previous year and before, the overall reporting of commitments increased by a number of 123 compared to the previous progress monitoring period in 2011. Almost 50% of the commitments have timelines for 2011 or are classified as ongoing and have been included in the summary assessment for achievements made. Another 12% have short-term timelines for 2012 and 2013. The last group contains long-term targets up to 2020 or are not specified and represent approximately 15% of the overall number of commitments.
REAP actions clearly focus on the sustainability of products this year including seafood, organic and fair-trade products, seasonal and locally sourced products, sustainable textiles and bio-cotton, labelled and certified products as well as certified wood, paper and tissues. Other priorities include energy efficiency, the optimisation of the distribution system and logistics, and improved waste management. Marketing and communication is represented in each area of activity allocated to the category “Communication” comprising a large number and variety of commitments.
2.2 Developments compared to reporting in previous year The shift towards sustainable products already observed last year is continued and increased even more. The number of commitments in the remaining categories remains more or less stable with slight increases or decreases in respective areas of activity.
As reported last year, it can be stated that target achievement in general is good, but certain challenges exist in commitments related to customers’ bags and waste management where success depends on customers and or public services.
2.3 Priorities in the different REAP categories There are no major changes in reported activities compared to last year2. Like last year, it can be observed that the initiatives of the Retail Forum Members are mainly allocated to the categories “What we sell” (58 compared to approximately 40 last year) and “How we sell” (76 compared to 60 last year). The category “Communication” slightly decreased from 35 in 2010 to 30 in 2011. Overviews and tables can be found in Annex I 1.1 to this document.
2 http://ec.europa.eu/environment/industry/retail/pdf/12.%20REAP%202011%20Summary%20Report-final.pdf
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 7
2.4 Major achievements in different areas of activity By September 2012, the REAP database contains 167 targets in the category “What we sell”, 247 in the category “How we sell” and 100 in the category “Communication”. This is 123 more in absolute numbers than by October 2011 when 391 commitments were listed. The figures include 121 commitments with target years 2010 and earlier. Overall, 313 commitments have been included in the summary assessment for achievements. 97 commitments have timelines for 2011, 216 have later timelines 2011 or are defined as ongoing. Some targets have timelines for 2012, 2013, 2014 or 2015 but were already achieved in 2011, but they shall be highlighted in particular and have been included in the summary assessment for achievements made. The remaining 80 reported commitments have timelines up to 2020 or are not specified. Overview tables on the number of commitments in the data base and on targets for the reporting period are provided by REAP category, vision and retailer in Annexes I and II to this report. The evaluation of results in this chapter only includes commitments which have been achieved and have timelines for 2011 and are ongoing. All commitments were categorized in eight key areas of activity. These areas were further differentiated into subordinated aspects (e.g. different types of products, etc) where relevant. The compilation of achievements made in 2011 is based on the keywords used in the REAP database. Due to the thematic overlap of commitments, this results in a multiple listing of commitments in a number of cases. The assessment of developments since the previous reporting period, has taken into consideration the fact, that there were some inconsistencies in the previous reporting by vision. In order to ensure a maximum comparability, subcategories from the 2011 report were therefore combined in single cases to match the topic areas. The correspondence between the chapters of this and the previous report is indicated in table 1-4 in Annex I 1.2. Last year’s commitments were assigned to “visions”, describing the field of activity that the respective commitment is related to. In the last two years of monitoring it was observed that in many cases commitments cannot be clearly allocated to one single “vision”. In addition, some of the “visions” were quite similar and therefore were amalgamated into 8 new topic areas, under which all “visions” can be assigned. The topic areas also ensure a correct assessment of the development compared to the previous reporting period. The correspondence between the “visions” last year and the topic areas this year is shown in tables 1-4 in Annex I 1.2.
2.4.1 Energy efficiency (how we sell, communication) Based on the information from the latest reporting of REAP members to the Matrix of environmental action points (MAP) 2012, the latest version of the database of retailers’ environmental commitments3 comprises approximately 18 achieved targets related to energy efficiency including targets on several key-topics such as energy saving, energy reduction, heating, cooling, lighting and monitoring. About 10 targets have a timeline for 2011, whereas the other 8 have timelines from 2012 onwards or are ongoing4. In comparison to the 38 targets from 20105, a decrease of 66% is detected.
3 (http://ec.europa.eu/environment/industry/retail/reap/browse_en.html) 4 Some targets relate to more than one key word so the number of the following reporting in the different categories is more than 18. 5 visions “to increase energy efficiency (what we sell)”, “to increase energy efficiency (how we sell)”, “to increase the use and production of renewable energy (how we sell)” and “to increase energy efficiency”
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 8
The number of reported targets in the energy efficiency topic decreased, in particular in the area of savings/reduction (6+4 in 2012 versus 14 in 2011) and lighting (5 in 2012 versus 11 in 2011). In addition the number of targets in the sectors cooling and monitoring decreased. In 2012 the retailers reported 3 commitments for cooling (2011: 6) and 3 commitments for monitoring (2011: 5). Heating remains stable at two targets. The reported commitments cover all EU Member States with a focus of individual activities for Ireland, Portugal and Spain. Mercadona has achieved two highlight targets in terms of energy efficiency. Mercadona reduced the electrical consumption in 420 stores by 19% and achieved heat recovery in all stores by the end of 2011. Inditex reported about their 30% target for reduction in electricity consumption in new and refurbished stores, which is an additional specification of the target reported last year. Five retail companies6 reported relative targets in relation to lighting. They improved their energy consumption by using more efficient lighting systems. Further details on the reported targets and involved retailers are presented in Annex I 1.2, tables 1-5.
2.4.2 Optimisation of distribution system (how we sell, what we sell) 18 achieved targets relating to transport, distribution platforms, and procurement were reported by ten7 retail companies in 2012. Nearly 50% have a timeline for 2011 and the other 50% are ongoing. Most of them were reported for Belgium, France, Germany, Portugal and Spain. In order to assess developments since last year, we used the commitments which were analyzed under the vision “Optimisation and green innovation of distribution system and logistic”. The evaluation resulted in a decrease in targets for transport: 9 targets in 2012 as opposed to 17 in 2011, whereas innovations in distribution platforms remained stable at 1 (Colruyt), and 5 targets were achieved in procurement, which corresponds to the number reported for the end of 2010. Like last year, the majority of commitments relate to a reduction in transport emissions, by means of improved/innovative vehicles, intermodal transport, and more efficient distribution (logistics) systems, or changing the timing of the transport. In particular, there is an increase in the number of fleet vehicles in compliance with EURO IV or higher standards by, for example, Colruyt, Mercadona and Sonae. In addition, retailers reported targets relating to procurement. Groupo Eroski and Kaufland continuously increased their procurement by local suppliers, whereas Sonae achieved its target to increase the number of audited suppliers. Further details on the reported targets and involved retailers are presented in Annex I 1.2, table 1-6.
6 APED, C&A, Eroski, Mercadona and Metro Group 7 Colruyt, Eroski, Inditex, Kaufland, Marks&Spencer, Mercadona, Metro, Rewe, Sonae, The co-operative Group
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 9
2.4.3 Marketing & communication (communication, what we sell, how we sell) All of the 29 commitments reported to the MAP 2012 can be classified into seven different topics: training, campaigns, online customer information, printed customer information, guidelines, in-store information and company responsibility reports. 14 commitments in the MAP 2012 are short term initiatives (2011), 15 have timelines from 2012 onwards or are ongoing. The commitments in total cover Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom. The most mentioned were Germany (Kaufland, Lidl, Rewe) as well as Portugal (APED and Sonae). In last year’s report, 56 commitments were reported under “Raise consumer and employee’s awareness on environmental issues” in the three categories “what we sell”, “how we sell” and “communication”. This means that a considerable decrease in targets was observed in this area of activity. This overall decrease is due to some changes in the number of newly reported targets. For example, the number of targets related to training decreased from 9 for 2010 to 6 for 2011. Reported targets related to online and printed customer information were slightly reduced in each case from 6 for 2010 to 4 for 2011. The number of targets in regard to the supply of guidelines decreased more significantly from 7 for 2010 to 2 for 2011. In-store information was not reported as a target for 2011 or as ongoing in MAP 2012, whereas 8 companies reported about this ambition for 2010. The publication of Corporate Social Responsibility reports (CSRs) was only mentioned as a target by 4 companies this year, whereas 7 had mentioned it as a target during the last reporting round. The changes in number of reported targets hence seem to reflect the fact that a lot has already been achieved in this area over the past few years, and that for example, CSRs are already a routine for a majority of the REAP partners. The vast majority of current marketing and communication measures are general campaigns to increase public awareness. Colruyt and EuroCoop report about their campaigns which inform and motivate the workers and consumer-members to reduce their carbon footprint by using alternative transport modes for example, whereas Kaufland works towards sensitization of its customers related to the importance of sustainable fishery. Other engagements mostly comprise more than one key aspect. For example, many retailers inform their customers via web and printed media at the same time. Nearly all retailers publish a sustainability report but just four retailers (ANCC-Coop Italy, Mercadona, Sonae and S-Group) reported this to the MAP 2012. In other cases8, marketing and communication focuses on information about separate waste collection, sustainability initiatives such as energy efficiency, renewable energy or waste recycling and food products. Highlights include shelf marking for sustainable products by Kaufland (Kaufland Globe) as well as the intensive communication strategy in regard to sustainable seafood and other environmental issues via several channels. Inditex achieved 100% environmental training for all employees (extra training for store staff, HQ staff) via welcome manuals, on site and/or on-line courses, corporate magazine, etc. The efforts made by Sonae in regard to customer information on the type of fish sold and the
8 APED, Eroski, Lidl, Rewe
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 10
promotion of sustainable fishing and the engagement of the METRO Group by training their suppliers in collaboration with development organisations should also be mentioned here. Further details on the reported targets and involved retailers are presented in Annex I 1.2, table 1-7.
2.4.4 Sustainable products (what we sell, communication, how we sell) In the group of sustainable products, 51 commitments were reported to the MAP in 2012. 29 have a timeline for 2011, whereas the other 22 have timelines for 2012 or are ongoing. The topic “sustainable products” includes food and non-food products. The current targets related to sustainable food products mainly focus on sustainable seafood (MSC certification, Friends of the sea or dolphin safe and other sustainable certifications), organic and fair-trade food (EU label, companies own organic brands and labels) as well as locally and seasonally sourced9 products. Targets set for sustainable non-food products address textiles and bio-cotton products, wooden products (FSC/PEFC labelled) as well as paper/tissue products (EU eco-labelled) Compared to the last progress monitoring in 201110, when roughly 28 targets were achieved, the number of reported activities in this area almost doubled. The reported targets in relation to sustainable fish and seafood increased from 1 in 2010 to 9 in 201111. In 2011, the retailers reported 8 targets associated with organic/fair-trade products. This year 9 commitments were counted in the MAP. The commitments relating to “seasonal and locally sourced products” increased from 2 last year, to 7 commitments this year. Colruyt, Delhaize, Kaufland and Lidl reported either increased sales or increased promotion of such products. C&A and Inditex reported having achieved their target for 3 commitments related to textiles. The majority of targets covered labelling and certification. All reported commitments cover the vast majority of EU Member States, with a focus on individual activities in Belgium, France, Germany, Italy, Norway, Portugal and Spain. Compared to the 11 commitments scheduled for last year, there were 23 achieved commitments reported in 2012. Nearly every retailer has certified and/or labelled products in its product range. This includes for example MSC, FSC and labelling in general. Three additional commitments were counted under the keyword wood (1 last year12). Colruyt reported that all self-imported fully wooden garden furniture was FSC or equivalent labelled in 2011. Kaufland and Inditex are other companies that report about FSC labelling for wood this year. On the other hand, only ANCC Coop Italy reported a target for FSC labelled paper products, whereas four targets13 could be counted under this topic last year. Kaufland considerably increased the range of FSC-, MSC-, Blue Angel - (Blauer Engel) and Sustainable Cleaning-labelled products and products with the EU organic farming logo. Mercadona decided to
9 Colruyt, Delhaize, EROSKI, Kaufland, Lidl; The Co-operative Group. Targets from the latter are also reported in chapter 2.4.3 10 visions “To increase sales of more sustainable products including eco-labelled” and “products eco-design”, and single targets reported under “green procurement” and “retailers' supply chain”. 11 ANCC, Eroski, Kaufland, Mercadona, Metro Sonae and S-Group 12 Kingfisher 13 Carrefour, Casino, Colruyt, Mercadona
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 11
produce 100% of its home ware collection from recycled plastic14. METRO Group increased the range of sustainable (MSC certified) fish products by 15% (+110 products). Sonae managed to improve (current and new) suppliers’ traceability and information on the origin of the fish. TESCO performed a carbon-footprint for 1,000 of its products. The reported commitments cover the vast majority of EU Member States. Particularly interesting activities were reported for Belgium, France, Germany, Italy, Norway, Portugal and Spain. The considerable increase of targets reported in the sector of sustainable products reflects the continued expansion in the offer and promotion of sustainable seafood and certified products, which was confirmed in many cases by store visits as well. Further details on the reported targets and involved retailers are presented in Annex I 1.2 tables 1-8.
2.4.5 Carbon footprint of stores (how we sell) Retailers reported 19 achieved targets to the MAP in 2012. This is a slight decrease compared to the 21 commitments reported last year15. The topic area is split into three different key activities, which
are reductions in CO2 emissions, switching to other types of refrigerants or reduction of leakage and use, and generation of renewable energy resulting in a decrease of emissions as well. The 10 targets addressing reduction of carbon emissions that were reported to MAP in 2012 were not specific in most cases. The quantity of reported commitments remained almost stable if compared to the 8 targets reported in the previous years. Colruyt, Metro and Sonae successfully set up monitoring systems according to the GHG protocol. Delhaize Group reduced the carbon
equivalent emissions (CO2) over -20%/sales m². A highlight worthy of mention is Marks & Spencer’s achievement related to carbon neutrality for its stores, offices, warehouses, business travel and logistics in UK and Republic of Ireland in 2011. As regards refrigerants, 2 targets were reported for 201116. Mercadona implemented a control system to prevent cooling gas leaks in all stores in Spain. We would like to highlight the target reported by Marks & Spencer to reduce store refrigeration gas carbon emissions by 50% by 2015 which was already achieved in 2011. Four retailers17 reported five targets addressing renewable energy, with three of them having timelines for 2011. Two are ongoing and one has a timeline for 2012, but was already achieved by Inditex in 2011 (see also progress report 2011). The highlights for 2011 include Colruyt, which managed to achieve a 100% share for energy produced by its own green production. In order to produce electric power from photovoltaic generation, ANCC built 48 additional photovoltaic plants in 2011 and 97 more plants are planned to be started by the end of December 2011. Further details on the reported targets and involved retailers are presented in Annex I 1.2, table 1-9.
14 integrated suppliers processes, recycling e.g. production residues 15 visions “To enhance green procurement” and “To green retailers’ supply chain” 16 Mercadona, Sonae 17 ANCC/Coop Italia, Colruyt, Delhaize, Inditex
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 12
2.4.6 Packaging optimisation (how we sell, what we sell, communication) In the field of packaging optimisation, 16 targets for 2011, or defined as ongoing, have been reported as achieved by 11 retail companies18 or associations this year. 7 commitments have a timeline for 2011, the other 9 are ongoing. The majority of commitments reported to the MAP this year relate to plastic bags. The reduced use of plastic bags, as well as plastic bags made from recycled plastics, or a ban of free or single use check out bags have been reported amongst others. This is a similar number of commitments like last year, when 15 commitments related to customer bags were distributed to the visions “Reduction and optimisation of the use of packaging material (what we sell)”, “To enhance green procurement” and “Reduction and optimisation of the use of packaging material (how we sell). ANCC reported on the labelling of product packaging in order to promote sorted waste collection and recycling by consumers. Activities by Inditex and C&A cover a wider range of countries. Additionally, targets reported for this year focussed on Belgium, France, Italy, Norway, Portugal and Spain. In general, reductions in the use of plastic bags apply to nearly every retail company, but some initiatives shall be highlighted here. Colruyt and Okay supermarkets do not offer any plastic carrier bags. Mercadona further improved its target from 2010 and achieved a more than 90% reduction in single-use plastic bags free of charge all over the country by the end of 2011. With regard to packaging minimisation, we would like to emphasize that Auchan further reduced the packaging of own-brand products from 9,200t in 2010 to 9,500t in 2011, and that Mercadona reduced the weight of all its own-brand wine bottles by 70g, which saves 2,100t of glass per year. Further details on the reported targets and involved retailers are presented in Annex I 1.2, tables 1- 10.
2.4.7 Waste management (how we sell, what we sell, communication)
In 2012, 17 commitments were reported to the MAP by 13 retail companies19 under the topic of waste management. Targets can be clustered into the categories: minimisation, recovery, deposit schemes, prevention, organic and sorting. The timing for the commitments is predominantly short- term with 8 commitments for 2011 and 9 ongoing commitments. One further target originally had a timeline for 2015 but was already achieved in 2011. The 14 target achievements reported by 7 retailers last year20, were consolidated under last year’s visions “To improve waste management (how we sell)”, “Reduction and optimisation of the use of packaging material (how we sell)” and “To improve waste management (Communication)”. The main focus of the commitments this year relates to waste recovery. Six commitments about increasing the waste recycling/recovery rate were reported by ANCC, APED, Auchan, Colruyt, Coop Norway and Sonae and geographically include Belgium, France, Italy, Norway and Portugal. In this context we would like to highlight that Auchan increased the mass of methanized waste to 7,000t in 2011 (baseline: 2,300t in 2008).
18 ANCC, Auchan, C&A, Colruyt, Coop Norway, Delhaize, Eroski, Inditex, Mercadona, Mercator, Sonae 19 ANCC, Auchan, C&A, Colruyt, Coop Norway, Delhaize, Eroski, Inditex, Kingfisher, Mercadona, S-Group, Mercator, Sonae 20 ANCC, Auchan, Carrefour, Coop Norway, S-Group, TESCO, The Co-operative
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 13
As regards waste sorting, we would like to emphasise Kaufland’s initiative to voluntarily withdraw energy-saving lamps in all stores. Another focus is on waste prevention. In this context ANCC is reporting about its 3R strategy with a focus on material savings at the production stage. Kaufland reported about its initiative to reduce the consumption of thermo-paper by training its cashiers to provide the bills only on demand. Mercadona made achievements in the reduction of packaging material by exclusively selling concentrated own brand detergents (liquids and powders). Colruyt continued efforts to reduce food waste by cooperating with food banks. , and The two reported initiatives regarding deposit schemes deal with the installation of deposit schemes for beverage packaging to 100% in 2011 (Coop Norway), and Delhaize’s first PET bottle recycling for customers in one store Romania (Mega Image in Bucharest). Further details on the reported targets and involved retailers are presented in Annex I 1.2 tables 1-11.
2.4.8 Water management (how we sell, what we sell) The 3 achieved targets for water management have been reported by Mercator, Sonae and Colruyt with timelines for 2011. These include initiatives such as the monitoring of water consumption, general reduction measures and increased sales of concentrated washing detergents (see also waste management). Colruyt sold 100% concentrated liquid washing products in their supermarkets in Belgium to save water and reduce transport21. Mercator included water quantities to their balance score card in Slovenia in 2011 in order to improve the knowledge about potential hot spots, and Sonae aims to continuously reduce the consumption of water in Portugal. These activities complement the two commitments reported last year by Leroy Merlin and CEC under the vision “To improve water management (how/what we sell)”. Further details on the reported targets and involved retailers are presented in Annex I 1.2, table 1-12.
21 Could also be counted under packaging optimisation, see Mercadona commitment
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 14
3 Achievements made by retailer
This chapter summarises progress made over time related to commitments reported to MAP with a focus on 2011. Additional information is included if relevant. Due to the fact that retail companies and retail associations have different options for action in the field, the results are presented separately for these two groups. In the assessment of progress made, it is in addition important to be aware of the fact that reporting to REAP does not signify completeness. This means that comparable types of activities might be taken or been accomplished by other retailers without reporting. For complete information about retailers social responsibility activities please check the corresponding Corporate Social Responsibility reports (CSRs).
It has been decided to focus on progress monitoring with target timeline 2011 and targets achieved in advance as well as to use the MAP 2012 information as a primary information source. Based on this information, a draft progress report has been elaborated and sent to the Retail Companies for final approval. The company CSRs were used as a secondary information source if relevant and if desired. Issue paper recommendations were used as selection criteria for such additional information not covered by MAP in order to limit the length of the reporting to one page by member company/association whenever possible. This added information was approved by the Retail Company and in cases where there was no CSR available the Retail Company had the possibility to add information.
The structure of the progress monitoring is based on the structure of the summary report 2011. In addition, the layout has been adapted to be more attractive, structured and reader friendly. In detail, the following structure was used: 1. Name and background information for Retail Company, describing briefly the history and type of organisation as well as headquarters, number of employees, stores, customers, countries covered, brands, turnovers and products. 2. Major achievements made by the end of 2011, comprising the achievements made by the end of 2011 and the targets reported to the MAP for 2011 – 2013. 3. Other initiatives, including further commitments with timelines from 2014 and later, newly started initiative, as well as targets reported in CSRs or other sources. For progress monitoring and reporting of the achievements made, absolute and relative figures for consumption/production targets (e.g. annual consumption in kWh related to sales area or to comparable store formats, percentage decrease/increase, etc.) are used or were asked to be added if possible. Furthermore, changes in number of references, plus mass and market share as indicators highlight both the effort of the company as well as changes in customers´ behaviour observed.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 15
3.1 Achievements made by REAP Member Companies 3.1.1 Asda Walmart (UK) Headquarters: Leeds, Yorkshire, Asda is a British supermarket chain and subsidiary Lutterworth Leicestershire Employees: 170,000 of Walmart. Asda is the UK's second largest Stores: 515 supermarket chain by market share. Countries: UK Customers: 18 million per week Reported initiatives Brands: Extra Special; Chosen By You; For Asda Walmart the MAP 2012 lists 13 Smart Price Total Turnover: € 24 billion commitments for 2013 onwards with a focus on Products: food retail, George clothing, improved products eco-design (fish, palm oil, home ware, electrics, music & video, toys electronics) and carbon footprint. Further areas and baby products, financial services included in the reporting comprise local sourcing, reduced food waste, diversion from landfill & recycling, and information on sustainable lifestyle. As a result, target achievement cannot be assessed. However, progress has been made towards a number of the targets specified in the sustainability strategy 2.0 (2005-2015).
Major achievements made by end of 2011 By the end of 2011 Asda Walmart increased the share of products sourced from local suppliers to 6,000 products from 600 suppliers. The target to only use sustainable palm oil in own brand products by 2014/2015 was already reached in 2011 – 20% of the palm oil used is segregated sustainable and the remaining 80% is covered by Green Palm certificates. (This means that all of the 16,000t of palm oil and palm kernel oil used in Asda complies with the RSPO scheme). Other major highlights are the 17.7% absolute reduction in GHG emission since 2007 against a sales increase of 24.9%, a decrease of
absolute CO2 emissions from existing stores, depots and offices by 31.8% since 2005, the reuse, recycling or recovery rate of 96% for construction store waste from all UK businesses, and a 100% recycling of defected clothes in support of the New Life Foundation in the UK and the HER project supporting women’s health & wellbeing in Bangladesh. Emissions from transport operations have been reduced by 42% by the end of 2011. Other interesting initiatives The “Love Food, Hate Waste” campaign which supports customers reducing their household food waste through smart packaging, optimised best before dates and tips for customers via the Asda free magazine. New targets for previous commitments Target Achievements 2011:
include the 2014 goal for 100% tuna from pole & Due to later timelines, none of the line22 or FAD23-free sources. commitments is eligible for inclusion in the assessment of target achievements
22 http://www.fao.org/fishery/fishtech/30/en 23 http://www.fao.org/fishery/topic/1617/en
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 16
3.1.2 Auchan (FR)
Auchan is an international retail company with five core businesses including hypermarkets, Headquarters: Croix supermarkets, real estate, banking and e- Employees: 269,000 Stores: 1,375 (fully consolidated commerce. Hypermarkets + Supermarkets Reported initiatives Countries: China, Taiwan, France, Hungary, Italy, Luxembourg, Poland, In their reporting to the MAP 2012 (4 commitments Portugal, Romania, Russia, Spain, Ukraine Brands: Auchan hypermarchés (other with timeline 2011) Auchan is focussing on reduced brands in other countries), Simply Market packaging of Auchan branded products, (other brands in other countries), Banque improvement of waste management by an Accord, Immochan, E-commerce Total Turnover: € 56.2 billion (including increased recycling rate and increased renewable taxes) energy production by mechanisation of Products: Food retail + non-food: fermentable waste, as well as on raising of Childcare, Clothing, Electro - High Tech, consumer and employee's awareness by Games – Hobbies, Garden - Cars – DIY, Home - Deco implementing a specific environmental marking.
Major achievements of Auchan France made by end of 2011
87% of the waste produced by Auchan stores had been recycled in 2011. In 2011, 10 532t of waste were methanized in order to increase production of renewable energy. The number of products with environmental marking was further increased from 3,000 in 2010 to 3,300 in 2011. The cumulated amount of packaging reduction of Auchan branded products since 2004 reached 10,590t in 2011.
Other interesting initiatives
In 2011 Auchan France has reduced the use of palm oil by 2,440t and for the products where palm oil cannot be suppressed, integrated certified oil. Every country develops local sourcing and local producers are even referenced directly in store: 50 to 150 in every store in Russia and 4,000 products from 1,000 producers in France. Groupe Auchan also develops the number of organic products: 1,500 in Luxemburg and even 50 in France sold at less than €1.00. Furthermore, 67% of waste from all the Group’s Hypermarkets was recycled in 2011 and shall be further increased to 75% in 2012. Packaging material was reduced by 11,630t, equal to -16.6% in 2011 (baseline 2004). In 2011 51,000,000 less single- use plastic bags have been used as well. Use of Target Achievements 2011: electricity could also be reduced by 3.4%, and 100% - 3,300 products benefit with sustainable of the French national information leaflets are development marking - 10,532 t. of waste methanised printed on FSC/PEFC certified material. - 87% of the waste produced by the stores recycled - 10,590 t. of packaging saved
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 17
3.1.3 C&A (Retail Services Company)
C&A is one of the leading fashion retailers in Europe Headquarters: Brussels Belgium, and Latin America, a subsidiary of the COFRA Düsseldorf Germany Holding Group AG. Having started trading in 1841 as Employees: 36,000 a textile warehouse, it has a history spanning over Stores: over 1,500 Countries: 20; EU: Germany, Netherlands, 170 years and 6 generations of the same family Austria, Belgium, Spain, France, Italy, making it one of the pioneers of the retail industry. Romania, Croatia, Serbia, etc. Customers: 18 million Reported initiatives Brands: C&A, C&A Kids, C&A women, C&A Reported C&A commitments focus on improvement kids women, C&A Lingerie, C&A Clockhouse of the product eco-design (increased sales of organic Subbrands: Yessica, Yessica pure, Your cotton), energy efficiency (motivate customer’s Sixth Sense, Angelo Litrico, Westbury, behaviour by washing instructions saving energy), Canda, Clockhouse, Baby Club, Palomino, carbon footprint, energy-efficient lighting system in Here & There, Rodeo Sport Total Turnover: € 24 billion stores as well as an environmentally friendly store. Products: fashion Major achievements made by end of 2011 C&A increased sales of organic cotton from 15.3 million items in 2008 to 28 million items by the end of 2010 to 32.5 million items in 2011. C&A has an ongoing commitment to increase the sales of corporate bio cotton bags. Since the bags were introduced, over 1 million corporate bio cotton bags have been purchased by their customers. In addition, there is an on-going commitment to increase the sales of corporate bio cotton bags, with 0.30 cents per bag sold being re-invested into organic cotton farm projects in India. 700 stores were equipped with the new energy-efficient lighting systems, compared to a planned number of 480 stores. The resultant energy saving is enough to power over 2,500 European homes every year. By switching to green energy use in their stores, head
offices and distribution centres, a reduction in CO2 emissions of more than 100,000 tonnes has been achieved on an annual basis. By souring electricity from renewable energy such as hydropower, 54% of the total energy demands are provided by renewable energy. Other interesting initiatives C&A´s approach to waste is to prevent, reduce, reuse and recycle. For example, since June 2012 they have removed plastic bag wrapping from all deliveries across Europe except for Turkey, white- coloured products, and from more sensitive goods such as leather. In stores, paper is used for short- term advertising campaigns, which is easily fed into the existing recycling system and sent to be recycled along with plastic and cardboard. Every year around 254 million clothes hangers are collected, of which over 50% are reused in their stores. This is equivalent to a Achievements 2011: saving of 3,325t of plastic, 1,330t of metal and around 2.74 - Increased share of organic cotton million kWh of electricity. About 121 million clothes products hangers, amounting to roughly 3,025t of plastic, were - Increased usage of corporate bio- returned to the material cycle. cotton bags - Energy efficient lighting system installed in stores
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 18
3.1.4 Carrefour (FR)
Carrefour is the world’s second-largest retailer and the Headquarters: Boulogne- Billancourt, France largest in Europe, the group currently operates four main Employees: 412,000 grocery store formats: hypermarkets, supermarkets, cash & Stores: 9,700 carry and convenience stores. Countries: 33; Europe, Latin America and Asia Reported initiatives Brands: Carrefour (planet, market, Carrefour reported 11 commitments to MAP 2012. contact, city, express, montagne), Marché plus, Shopi, 8 a huit, Proxi, Initiatives focus on organic products, reducing CO 2 Promocash, Atacadao, docks emissions, promoting sustainability in the whole supply market, Gross chain and communication about sustainable activities. 4 Total Turnover: €80 billion commitments have targets for 2011 and 2012. Others are open or long-term. Major achievements made by end of 2011 Carrefour has achieved a turnover of €338m through its own-brand certified organic food products in 2011, achieving 9.2% greater performance compared to 2009. Carrefour today offers 30-40 MSC labelled fish products in France. In 2011, the complete outdoor furniture assortment in Europe was FSC certified or bound to achieve FSC and the Group has launched a sourcing policy to increase this performance. All catalogues contain paper coming from certified sustainable forest management and/or recycled sources in Europe. Carrefour managed to make its sustainability self-assessment tool24 available to 6,323 of its suppliers (the vast majority of own brand suppliers). Carrefour managed to stop the use of disposable checkout bags in France, Belgium, Poland, Spain, Romania,
Italy, China and Taiwan (integrated stores). Carrefour reduced CO2 emissions from transport via optimised truck filling, delivery rounds and the introduction of backhauling systems. Carrefour continued to organise various campaigns via their website, in-store animations, shelf-stoppers, posters, “jours bleues”, the sustainability week, etc. to promote organic and certified eco- and energy efficient products. All Carrefour brand products in Europe are GM free, and in 5 European countries, a label was applied on 600 items. Already, more than 350 items bear the label “non GM fed” products. Finally, Carrefour takes part in the French national experimentation for Target Achievements 2011: environmental information on products. - All European catalogues using recycled or Other interesting initiatives certified paper - All European integrated stores banning All suppliers shall receive a sustainability self- disposable free check out bags assessment tool by 2012. Palm oil shall be - All outdoor furniture of European purchase office phased out, and where this is not possible 100% FSC certified or in process towards FSC certified sustainable palm oil shall be used in - Increasing ranges or shares of Organic, Eco-label own label products by 2015. The energy and MSC certified products
efficiency of sales areas shall be increased by - 25% fewer CO2 emission by square meter 30% until 2020 compared to 2004, which is 10% compared to 2009 (It, Sp, Fr, Be) more than originally envisaged. Accordingly the - 22% greater energy efficiency compared to 2004
CO2 emissions shall be reduced by 40% - Conducting several information campaign on compared to 2009 by 2020 in FR, BE, IT, and ES. sustainable consumption
24 on issues such as energy efficiency, climate change, palm oil and , marine resource preservation and
sustainable forestry
European Commission Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 19
3.1.5 Colruyt (BE) Colruyt is one of the major players in the country's Headquarters: Halle, Belgium retail network. Founded in 1925, the group today Employees: 25,205 operates a number of retail brands, most significantly Stores: 418 its discount supermarket chain. Countries: Belgium, France, Luxembourg Reported initiatives Brands: Bio-Planet, Coccimarket, Codi- Cash, ColliShop, Collivery, Colryut, DATS 16 of the 25 commitments reported by Colruyt to MAP 24, DreamBaby, DreamLand, Foodinvest, 2012 have targets for 2011, 2012 or ongoing. Okay, Panier Sympa, Pro à Pro, Spar Retail Commitments focus on sustainability of products and etc. packaging, increased eco-efficiency and green energy, Total Turnover: €7,847.6 million and reduced pollution, emission in logistics as well as Products: Retail customer information. Major achievements made by end of 2011 Colruyt achieved a 100% green energy supply (own production) by 2011. Liquid washing products are 100% concentrated. The share of labelled white goods increased consistently. All self-imported full wooden garden furniture is FSC or equivalent labelled. To make vegetarian products more accessible at the lowest price, Colruyt launched a new private label Veggie Eger, combined with a cooking book. The number of eco-efficient stores, closed refrigerators and cooling zones increased, with a specific focus on the transition of techniques developed in the BioPlanet Ecostore of Leuven. Single use carrier bags have been completely banned in Colruyt and Okay, re-usable bags for children (Spar) as well as bio-cotton (Bio-planet) and bio-degradable bags (Dreamland) are available. Investments in well-insulated, covered, unload zones and the development of ecological, silent trucks continue. 5,000 employees use alternative transport modes such as bikes, train, busses and car sharing compared to 3,980 in 2010. Colruyt further increased the amount of goods delivered via train and water, saving e.g. 620 truck transports per year by transporting by rail in Spain. Colruyt continues installing monitoring devices in its buildings, and systematically rolls out online energy monitoring in
all its own Belgian stores. CO2 emissions are monitored annually according to GHG protocol and could be reduced to 15.33 ton CO2eq/€m revenue. All waste is collected centrally by Colruyt, and further treated in two own recycling units. The recycling rate reached 76% in 2011. About 240 tons of food was donated to food banks. Colruyt informed Target Achievements 2011: customers about energy efficiency, renewable energy - 100% green energy supply and mobility initiatives via information brochures and - 100% concentrated washing liquids in-store TV screens. The number of seasonal and - Increased white goods assortment sustainable products increased via an extension and - Self-imported garden furniture fully FSC labeled promotion of the private label (Eco-select, Veggie - Vegetarian products in butcher department Eger, Biotime and Collibri) - Building stores eco-efficient Other interesting initiatives - Ban of single use plastic bags DATS 24 will open 4 CNG gas stations for customers - Increased usage of alternative transport and/or company fleet in 2012. CNG is promoted to - Increased intermodal transport- company car users via info sessions and special rates - Monitoring of energy consumption and carbon for cars. Green hydrogen is produced at the main emission distribution centre in Halle and piloted for forklifts in - Central waste collection & increased recycling 2012. Recycling/reuse rates for waste produced by rate Colruyt, Okay, and Bio-Plant shall increase to 80% by - Donation to food banks 2015. In 2020 relative CO2 emissions shall be reduced - Customer information on sustainability by 17% compared to 2008. - Promotion of sustainable products
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 20
3.1.6 Delhaize Group Headquarters: Brussels Delhaize Group is a Belgian international food retailer Employees: 160,000 with activities in eleven countries on three continents. Stores: 3,408 The Group has leading positions in food retailing in key Countries: Albania, Belgium, BEH, Bulgaria, Greece, Indonesia, markets. Luxembourg, Montenegro, Romania, Reported initiatives Serbia, United States Banners: Alfa Beta, Bottom Dollar The commitments to MAP 2012 made by Delhaize Food, Delhaize, Euromax, Food Lion, 25 Group’s European operating companies relate to local Hannaford, Harveys, Maxi, Mega supply, increased sales of organic and seasonal products, Image, Piccadilly, Red Market, Reeds, the use of renewable energy and energy efficiency. This Super Indo, Sweetbay, Tempo, Tom & includes a decrease of the overall energy consumption, an Co etc. optimized refrigeration system and an improved Total Turnover: € 21.1 billion distribution system. Products: food retail, pet products Major achievements made by end of 2011 The European operating companies are local market leaders in the sales of organic products. Compared to 2010, sales of organic products increased by 5% at Delhaize’s stores in Belgium and by 188% at Mega Image in Romania. The new private brand “Eco”, developed in Belgium in 2008, now comprises 29 products. The “AB Terra Leaf” label now consists of 23 products26, and sales grew from 0.16% in 2010 to nearly 0.5% of Alfa Beta’s total private brand sales. Mega Image expanded the “Gusturi Romanesti” brand created in 2010 exclusively in collaboration with local suppliers. Sales grew 274% as Mega Image increased the number of products in selected stores from 25 to 112. Delhaize Belgium and Alfa Beta each introduced a new label of healthy private brand products, “Delhaize Kids” and “NutriLife”. The European operating companies developed strong partnerships with local suppliers. Delhaize Belgium established collaboration with Milcobel27 to support local sustainable milk production, and sourced 65% of the products locally. All operating companies promote seasonal fruits and vegetables. Delhaize Belgium reduced product packaging by 29 tons and all private brand liquid washing products are concentrated. Mega Image is piloting a PET bottle recycling centre in Bucharest. Alfa Beta installed 10 additional recycling stations, offering also to recycle cooking oil and light bulbs. Delhaize Belgium achieved a 6.2% reduction of Target Achievements 2011: its electricity consumption. >50,000 m² of solar - Increased sales of organic products panels have been installed on supermarkets and - Expanded range of “Eco products distribution centres, producing >5,400 MWh/year - Introduction of two new healthy private labels (equivalent to the electricity consumption of 1,556 - Increased local supply households). - Cooperation with Milcobel This corresponds to a reduction of 1,672 tons of CO₂. - Reduction of product packaging GHG emissions from product transport fell 6.6% - Establishment of recycling stations in GR/RO from 2010 and the group cut 2.6 million transport - Reduced carbon emission km by trucks to company-operated stores, of which - Ban of single use plastic bags 178,000 km in Belgium. A first green store, opened in - Launch of AB “Terra Leaf” (GR) Greece in October 2010, is now BREEAM certified. -The first BREEAM certified store in GR Delhaize Group won, for the second time, the prize for the best Belgian sustainability report.
25 Delhaize Belgium, Alfa-Beta (Greece) and Mega Image (Romania) 26 including detergents, tissue paper, cosmetics and eco-friendly or FSC compliant garbage bags 27 a large milk producers’ cooperative
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 21
3.1.7 Corte Inglés Headquarters: Madrid El Corte Inglés is the biggest department store group in Employees: 88,820 Europe and ranks fourth worldwide. El Corte Inglés is Stores: 1,525 Countries: Spain, Portugal Spain's only remaining department store chain, as well Customers: 630 million in 2010 as being the owner of several associated businesses. Brands: Bricor DIY, Centro de Seguros y Servicios, El Corte Inglés, Financiera El Reported initiatives Corte Inglés, Hipercor, Opencor, Óptica El Corte Inglés reported 13 commitments to the MAP 2000, Sfera, Seguros El Corte Inglés, Supercor, Telcor, Viajes El Corte Inglés 2012 with timelines for 2011/2012 or ongoing, and Total Turnover: € 15,577.75 million sets the focus on sustainable products (textiles, MSC), Products: food retail, George clothing, waste reduction, energy efficiency, GHG emission and home ware, electrics, music & video, toys training of employees, as well as information material and baby products, financial services, Insurance brokerage and insurance for customers and staff. Major achievements made by end of 2011 Since 2011, El Corte Inglés committed itself to offering fish products caught with friendly fishing methods. The range of products from sustainable sources has been increased (detailed data in regard to percentage has not been provided). El Corte Inglés has also managed to further expand its offer in ecological products in comparison to the previous year (detailed data was not provided). Currently an analysis takes place on how to further reduce single-use shopping bags (2011-2012). For 2011, single- use shopping bags were reduced by 60%. Through several measures, such as replacing conventional light bulbs, transformers, sensor switches, promotion of LED lighting, doors for freezers/refrigerators and heat recovery, energy efficiency shall be improved every year as an on-going activity. In 2011, energy consumption was reduced by 1.47%. At least 2 free charging points for electric vehicles have been installed in every new store since 2011. Other interesting initiatives To further reduce emissions from transport, El Corte Inglés continuously increases the number of phone/videoconferences to avoid unnecessary business journeys and aims to increase the number of products delivered from direct providers to centralised platforms by 20%. For frozen articles, a 100% share was reached in 2011. For refrigerated products and soft drinks 100% direct delivery is envisaged for 2012. El Corte Inglés continues to raise awareness of clients and employees via symposia, intranet or SIE, providing guide books, educational courses, etc. This includes Target Achievements 2011: manager training regarding best practices, maintenance - Increase in fish from sustainable of facilities or waste management. El Corte Inglés has sources become the first Spanish chain to sell canned and frozen - Increased offer of organic products fish with the Marine Stewardship Council ecolabel (MSC). - Reduction of single-use plastic bags This proposal is part of the "Sustainable Procurement - Reduced energy consumption Policy and Head of Fishery Products". 100% of clothes treated with sandblasting were replaced in 2011.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 22
3.1.8 EROSKI Headquarters: Elorrio Eroski is a Spanish supermarket chain and co- Employees: more than 50,600 operative within the Mondragón Corporation group. Stores: 2,440 The company was founded in 1969 in the regions of Countries: Spain and Andorra Brands: Hypermarkets, Supermarkets City Biscay and Gipuzkoa. and Center; perfume stores IF, Caprabo, Reported initiatives Eroski seguros, Eroski gasolinera, Eroski móvil, Eroski online, Eroski óptica, Eroski The 8 commitments reported to MAP 2012 have viajes, Forum Sport, Fundación Eroski timelines for 2012 and ongoing. They cover optimised Total Turnover: € 8,170 million resource use, emission reduction, sustainable Products: food retail, sports, perfume products, packaging optimisation, energy efficiency, stores, optical, insurance, holiday optimised transport, improved waste management packages and awareness raising. The Strategic Environmental Plan 2010 - 2012 focuses on process efficiency. Major achievements made by 2011 Towards the overall objective to reduce carbon emissions, these are the main challenges achieved: Regarding product impact, new packaging systems are applied for own brand products, having
reduced >950 CO2 eq/t in 100 products. EROSKI made efforts to reduce environmental impact by promoting sustainable products (e.g. FSC, MSC labelled, certified cotton) as well as local products/suppliers. EROSKI currently develops specific software for LCA (life-cycle assessment) of products. In order to increase energy efficiency in stores, EROSKI is currently working on the installation of measures in high energy consumption sector such as cooling, lighting and air conditioning. By the end of 2011 floating condensation, demisting elements in negative cooling cabinets, HEF (High-efficiency fans), optimised cooling cycles, temperature sensors, doors and sizzles for refrigeration devices/rooms/freezer islands, automated control, skylights as well as interior lighting based on Green Light Initiative and LEDs, have been implemented in 80% of the stores. To optimise transport, EROSKI uses reverse logistics, bio fuels, fuel additives, eco-driving, efficient urban distribution since 2008 and electric vehicles in domestic services. Store waste was further decreased by 20%, by means of food donations, and the recycling rate of the inorganic fraction was increased to 100%. Waste valorisation (e.g. by methanisation or inverse logistics) was increased to 80% in 2011. Environmental awareness is continuously increased by training for staff, environmental campaigns and the consumer magazine. Other interesting initiatives Target Achievements 2011: EROSKI has initiated an awareness raising campaign in order to - Develop software for LCA 28 reduce CO2 emissions together with ECODES . This includes - New packaging systems packaging that reduces carbon emission (EROSKI softener applied bottle). By introducing a reusable bag more than 7 million - Support and promote local single-use plastic are avoided. Transport is organised via a suppliers - 5% reduction in energy route optimiser which enabled an average reduction in the consumption number of kilometres by ~ 5%, saved 5 million litres of fuel and - Reduction in fuel consumption prevented the emission of 14,400t CO2/year. EROSKIs newly & CO2 emissions opened stores save ~203t CO2/year/store by eco-efficiency - Saving of > 7 million single-use measures such as closed cooling devices, under floor heating plastic bags or centralised control. Closed cooling furniture will be installed - Training and awareness in every store by 2015. Sub companies are trained in regard to raising campaigns environmental management.
28 http://www.ecodes.org/ (Non-profit organisation for sustainable development)
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 23
3.1.9 IKEA Headquarters: Leiden, Netherlands IKEA Group is a major global home furnishing Employees: 131,000 retailer that works in four basic areas: range Stores: 287 strategy & product development, production, Countries: 41; Australia, Asia, Canada, supply and retail. USA, Europe (Germany, Finland, Austria, Sweden, Spain, etc.) Reported initiatives Customers: 655 million Brands: 1 The seven commitments reported to MAP 2012 by Total Turnover: € 24.7 billion IKEA are generally open ended or for 2015. Only Products: self-assembly furniture one is set for 2012. Commitments relate to green procurement and eco-design in terms of wood, cotton, renewable and/or recycled materials in furnishing products, to improved waste management,
reduced CO2 emissions, customer transport, energy efficiency and increased use and production of renewable energy. As none of the commitments has a target for 2011, this assessment covers interim progress made. Major achievements made by end of 2011 The share of FSC certified solid wood slightly decreased from 24% in 2010 to 23% in 2011, with a final target of 35% by the end of 2012. However, for board materials there was a slight increase of the material coming from preferred sources. In view of the 2015 target that 100% of the cotton used shall come from farmers who apply better management practices, IKEA increased the share of sustainable cotton in products from 13.4% in 2010 to 23.8% of their total use, corresponding to more than 50,000t of more sustainable cotton. In addition, sustainable cotton projects have been started in Pakistan, India, China and Turkey together with the WWF that so far involve 100,000 farmers. 88% of all materials for home furnishing products are renewable, recyclable or recycled, which shall be increased to 100% by 2015. In 2011, IKEA improved their energy efficiency across all stores by 4% compared to 2010. This result was achieved by improving the energy efficiency of store equipment, such as heating, ventilation, and air conditioning (HVAC) systems and smarter use of commercial lighting. The share of renewable energy used in IKEA buildings increased up to 51% and shall be increased to 100% in the long-term. IKEA operates 60 wind turbines and 40 photovoltaic installations worldwide that contribute a total of 152 Gigawatt hours (GWh) to the electricity grid. The number of buildings fitted with solar panel systems reached 40, with another 20 projects on the way. The current waste recycling rate from stores is 86%. Recovery shares in production and transport are 90%
and above. The amount of waste recycled in stores has increased to 86%. CO2 emissions from transporting products could be reduced by 4.9% in relative terms with the long-term objective of reaching a relative decrease of 20% in 2016. Other interesting initiatives As a particular highlight, IKEA established IWAY, the IKEA code of conduct for suppliers, which requires environmental standards relating to energy, pollution and chemicals. For Europe, the share of IWAY approved furnishing suppliers increased to 89%, and for transport on land increased to 83%. IKEA would like to highlight, in addition, the product score card which will monitor the environmental impact of each product sold and enables internal classification. In addition, all stores must offer one organic food dish. Since 2010, candles only contain palm oil with a RSPO certificate. 100% of paper suppliers for the IKEA catalogue are ISO 14001 certified and FSC certified Target Achievements 2011: Chain-of-Custody fibre increased to 30%. All IKEA No formal targets for 2011 appliances now have energy rating A or A+.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 24
3.1.10 Inditex Headquarters: A Coruña - España The Inditex Group is one of the world's largest fashion Employees: 109,512 retailers, welcoming shoppers at currently eight brands. Stores: 5,527 Countries: 82; Europe, America, Reported initiatives Asia The 13 commitments submitted to MAP 2012 cover use of Brands: Zara, Pull & Bear, sustainable raw materials, environmental standards for Massimo Dutti, Bershka, suppliers, eco-efficient store models and reduction of Stradivarius, Oysho, Zara Home, greenhouse gas emissions. Further focus is placed on the Uterqüe Total Turnover: € 13,793 million promotion of sustainable consumption as well as Products: fashion environmental training. Major achievements made by end of 2011 Inditex marketed 1.9 million units of 100% organic cotton (OE100 certified) and 4 million with tencel, a eucalyptus fibre totally biodegradable. Three pilot projects were carried out in Spain, Portugal and Turkey to assess the environmental impacts of garments and footwear via the Inditex environmental assessment tool. Inditex worked together with other organizations and initiatives29 to integrate sustainability across the supply chain. All Inditex suppliers must comply with the company code of conduct, and control procedures to monitor performance30 are set in place. Suppliers are audited annually. By improving the eco-efficient store model31, it was possible to reduce the average power consumption in new and refurbished stores by 30%. In 2010-2011, 97 stores were refurbished in Spain with an investment of €10.8 million. Eco-efficient stores have 100% PEFC/FSC certification in wood store fixtures, paper bags and product
bags. All plastic bags contain d2w for faster biodegradation. The 10% reduction target for global CO2 emissions/garment was achieved. Power supply at production sites and headquarters has been increased to 53.8% from renewable sources and co-generation plants. Environmental training has been provided to 100% of the staff via on-line training, newsletters and other material. Customers’ awareness on sustainable Target Achievements 2011: consumption is raised via product tags, - Scope 1 and 2 GHG emission target achieved leaflets and website blogs. 52% of the - Logistic GHG emission target achieved environmental budget was assigned to - 30% reduced electricity consumption in new & protect the environment and improve refurbished stores biodiversity and 14% was allocated to textile - Phase I completed to implement a restricted reuse and recycling. Substance List (RSL) Other interesting initiatives - Reduced power consumption - Increased energy supply by renewable sources Inditex initiated its new environmental plan in - Assessment tool for environmental impact of 201132. This plan focuses on energy & climate products change, water management, chemical control - PEFC/FSC label for wood used in new and and natural resources & biodiversity setting new or improved targets33, to achieve a refurbished stores - Product hangtags with environmental information reduction of CO2 emissions by 20% in 2020. - Environmental training to 100% of staff -Reduced waste generation 29 Sustainable Apparel Coalition, Better Cotton Initiative, Textile Exchange, Leather Working Group, CEO Water Mandate 30 Chemical content, product safety, social and environmental performance 31 Including efficient lighting, centralised control, class A units and speed control systems in escalators 32 http://www.inditex.com/en/corporate_responsibility/environmental/strategic_plan 33 stores, logistics, employees, products, water (management), supply chain, environment and nature
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 25
3.1.11 Kaufland (DE) Headquarters: Neckarsulm (Germany) Reported initiatives Employees: over 127,000 (int.) Stores: over 1000 (int.) Kaufland reported 11 commitments to the MAP Countries: Bulgaria, Croatia, Czech 2012 with a focus on sustainable, eco-labelled Republic, Germany, Poland, Romania, products (palm oil, fish) and awareness raising for Slovakia employees and customers regarding environmental Brands: K-Classic, K-Bio, K-Purland Products: food retail issues and animal welfare (battery-caged rabbits). Furthermore, Kaufland reports commitments related to optimised logistics, improved waste management and recycling, a switch to energy- efficient technologies as well as free servings of fruits in support of EU school fruit scheme. Most of the measures mentioned below refer to Germany. However, it is intended to intensify the activities in the other countries as well. Major achievements made by end of 2011 Kaufland completely stopped the listing of battery-caged rabbits in 2011. In order to increase the awareness on sustainability, training is provided for employees. The number of training courses increased from 19 in 2010 to 36 by the end of 2011. All employees shall be trained via E-learning by the end of 2013. Kaufland optimises the flow of goods between producers and its central warehouses, which is expected to save about 25% of required truck loads by 2013. Innovative and efficient technologies (renewable energy supply, heating/cooling systems and lighting) will be installed in more than 15 new stores by the end of 2012. Since 2011, 100% of Kaufland markets offer a voluntary take back system for energy-saving lamps to implement supportive measures for recycling of such lamps. In support of sustainable consumption within the EU School Fruit Scheme, 3,100 pupils have been provided weekly with regional fruits or vegetables in 2011. Kaufland promotes the consumption of sustainable goods (Blue Angel, FSC, MSC and Fairtrade) via a special shelf label in all shops since 2011. The number of these products labelled with this so-called “Kaufland-globe” as an overall information sign was increased by 24% within one year since implementation. This approach shall be expanded to other certified products. Since the end of 2011 cash receipts are only provided on request. Other interesting initiatives Target Achievements 2011: - Ban of battery caged rabbits Kaufland is promoting the ecoLoop plastic bag, which is -Training for employees and produced from recycled material and is certified with the increased number of training courses Blue Angel. Ventilation with heat recovery and air quality - Withdrawal of energy saving lamps - Cash receipts only on request sensors is used in stores and logistics centres to reduce - Increased “Kaufland-globe” labeling energy consumption. Cooling systems shall soon be - Increased range of eco-labelled operated with ozone friendly refrigerants and Ammonia products is used as a natural refrigerant in deep freeze warehouses - Communication campaign sustainable fish and fresh food halls. CO2 is tested as a climate neutral - EU school fruit scheme refrigerant in a pilot store.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 26
3.1.12 Lidl Headquarters: Neckarsulm Lidl is a German discount supermarket chain that Employees: 170,000 Stores: more than 9,000 belongs to the Schwarz Group, one of the big retail Countries: Austria, Belgium, Bulgaria, companies in Europe. Croatia, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Reported initiatives Ireland, Italy, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, The focus of the 5 commitments submitted is set on Spain, Sweden, Switzerland, United increased energy efficiency (energy efficient store Kingdom concepts and freezing cabinets), sustainable Brands: Freeway, Saskia und Mixxed UP, Fairglobe, Biotrend, FinCarre, Ein gutes products (eco-labelled and locally sourced products) Stück Heimat etc. as well as the promotion of sustainable products. Total Turnover: € 42 billion (2010) Products: retail Major achievements made by end of 2011 The range and absolute number of sustainable products, which are certified according to ecological standards (FSC, MSC, Blauer Engel) has been increased from 75 in 2010 to 83 (ca. 10%) in 2011. Lidl furthermore extended the product range of their own brand “Ein gutes Stück Heimat” to promote locally sourced and manufactured products from 8 milk-based products in 2010 to 11 products including pastries, juices, potato products, preserved vegetables and frozen spinach in 2011. Lidl started to install new environmentally friendly freezing cabinets (natural refrigerant, automatic defrosting, increased glass cover, speed controlled compressors) in German stores and managed to equip 5,000 of them by the end of the year. 90 stores were built according to the energy efficient store concept. Consumption of sustainable products was promoted via the website and print material. Other interesting initiatives As one of the first trading companies in Germany, Lidl, along with the UTZ (Certified Cocoa Programme), is committed to sustainable cocoa cultivation; in fact, Lidl uses 100% sustainably-grown cocoa for its quality brand, Fin Carré, chocolate bars. In addition, Lidl is financing the construction of an agricultural college on the Ivory Coast in collaboration with the German Federal Government’s ‘Society for International Co-operation’ (Gesellschaft für Internationale Zusammenarbeit - GIZ) to help small farmers and co-operatives acquire the necessary knowledge for the sustainable management of cocoa plants. More information is available at www.lidl.de/verantwortung.
Target Achievements 2011: - Increased range of sustainable products - Increased range of locally sourced products
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 27
3.1.13 Marks & Spencer (UK) Headquarters: London Employees: over 81,000 Marks & Spencer (M&S) is one of the UK’s leading Stores: 1,118 retailers whose core values are “Quality, Value, Countries: 44 all over the world Service, Innovation and Trust”. Customers: 21 million per week Brands: 1 Reported initiatives Total Turnover: £ 9.9 billion Products: clothes, food and home The 10 commitments reported to the MAP 2012 by products, & financial services M&S are mostly long-term and focus on energy efficiency, carbon emissions and customer awareness. Reported commitments relate to sustainable wood, benchmarking with food suppliers, carbon emissions, improved fuel efficiency, energy use, and sustainable eco-learning stores. They comprise raising customer awareness via the commitment to offer one Plan A quality product in all M&S general merchandise/food categories and by encouraging clothes reuse and recycling.
Major achievements made 2011/12
M&S reached an 84% share of sustainable wood (either recycled, FSC certified or otherwise protecting forests and communities) and will continue to work towards its 100% target in 2012. Energy usage per sq foot of floor space in stores, offices and warehouses has been reduced by 28% with a target of 35% in 2015.
Annual consumption decreased from 57.4 kWh/sq ft in 2007 to 41.5 kWh/sq ft in 2011/2012. Furthermore, M&S opened two new Sustainable Learning Stores in 2011, with an on-going target of two per year. M&S improved the fuel efficiency of deliveries to stores by over 28% in 2011, with a target of 35% by 2015. The carbon footprint of all UK/Ireland operations (stores, offices, warehouses,
business travel and logistics) has been reduced by 22% from 730,000t CO2/year in 2007 to 572,000t CO2/year in 2012. By 2011/2012, all M&S operated stores, offices, warehouses and delivery fleets became carbon neutral. They helped their customers to recycle a further 3m clothes items, bringing the total to 11m since the launch of the M&S/Oxfam Clothes Exchange in 2008.
Other interesting initiatives
M&S set up a sustainability benchmarking standard (Gold/Silver/Bronze) with their food suppliers to improve their ethical and environmental performance. By 2015, 100% will be engaged and 25% by turnover will be at Gold level. Store refrigeration and air-conditioning emissions per sq ft have been
reduced by 54%. By using CO2 systems in all new installations since 2010, HCFCs will be replaced by 2014. In the M&S 2012 sustainability report a considerable amount of on-going commitments relating to social and environmental initiatives can be found. By 2015, M&S plans to sell only farmed fish and fish feed that comes from the most sustainable sources available, and it has participated in Aquaculture Dialogues to develop the ASC’s global sustainability standards, covering farmed salmon, warm water shrimps and farmed trout. All wild fish sold now come from the most sustainable sources available.
Non-glass packaging was reduced by an average of 26% per item compared with 2006/07. M&S has also reduced total waste from its stores, offices and warehouses by 31% against 2009 and in 2012 achieved its target of sending no operational or construction waste to landfill. Building on the success of the M&S/Oxfam Clothes Exchange, M&S launched a new ‘shopping’ campaign Target Achievements 2011: to encourage customers to donate unwanted clothes No formal targets for 2011 whenever they visit their stores.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 28
3.1.14 Mercadona (ES) Headquarters: Valencia Mercadona is a family-owned supermarket Employees: 70,000 company representing a market share of 13.1% of Stores: 1,356 Countries: Spain
the total food store retail space in Spain. Customers: 4.5 million households Reported initiatives Brands: Hacendado, Bosque Verde, Deliplus, Compy In its reported activities (12 commitments) Total Turnover: € 17,831 million Mercadona continues to put a clear focus on Products: food, beverage, cleaning and personal hygiene and pet food increased energy efficiency as well as the optimization and green innovation of its distribution system and logistics. Commitments also comprise waste prevention and management, more sustainable products, reduced GHG emission as well as improved communication to customers through reports and campaigns. Major achievements made by end of 2011 Single-use plastic bags have been reduced by 90% in 2011 and the weight of own brand wine bottles have been reduced by 70g/bottle (reduction of 2,100t glass/year). All own brand detergents are concentrated by 2011 (AISE Sustainability Project) to save material (60%), prevent waste and reduce emissions from transport (60%). 100% of the home ware collection is made from recycled plastic and 100% of Mercadona’s own brand tinned tuna is certified as Dolphin-safe. The number of eco-efficient stores was further increased to 420 (360 in 2010), and the estimated overall reduction in energy consumption has saved 72 million kWh in 2011. Heat recovery from air conditioning was installed in 100% of the stores. Mercadona also successfully managed to implement the Euro V standard in 60% of their truck fleet and implemented a control system to prevent cooling gas leaks in 100% of the stores. A special environmental report is also published every two years to communicate actions with environmental relevance to the public and an intense communication campaign to promote the use of reusable bags was performed in 2011. In its Annual report, Mercadona dedicated a special section to environmental policy and actions. Target Achievements 2011: Other interesting initiatives - 90% reduction in the consumption of single-use plastic bags In their Annual report, Mercadona reports on their - Household product made from recycled focus to make better use of natural resources plastic which led to initiation of various projects in 2011, - Own brand tinned tuna dolphin safe such as sustainable purchasing of fish products, by certified collaborating actively with their suppliers in - Weight reduction wine bottles preserving marine resources. Similarly, the - Washing liquids/detergents concentrated company has continued to apply strategies - Heat recovery from air conditioning designed to prevent food waste by developing and - Reduced electricity consumption implementing a range of tools for effective order - Truck fleet Euro V - Control system for cooling management, avoiding damage and overstocks - Information campaign that can give rise to wastage. - Environmental report
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 29
3.1.15 Mercator (SI)
The Mercator Group is one of the largest retail and Headquarters: Ljubljana, Slovenia wholesale chains of fast-moving consumer goods in Employees: 24,266 Stores: 1,586 South-Eastern Europe and the leading chain in Countries: Slovenia, Serbia, Croatia, Slovenia. Bosnia and Herzegovina, Montenegro, Reported initiatives Bulgaria, Albania Brands: Mercator, M Tehnika, Intersport, Mercator is focussing on improvement of waste Modiana, M Holidays, Maxen, M Mobil, management and increased energy efficiency, a Roda, Getro further inventory of sources on environmental Total Turnover: € 2.93 billion impacts (balance score card) as well as the Products: fast-moving consumer goods, inclusion of additional environmental aspects to home products, sportswear, apparel, self- the balance score card (SAP BI OK) in the 4 service petrol stations, tourist services commitments reported to MAP 2012. Major achievements made by end of 2011 Mercator further optimised reporting on packaging (e.g. PVC), electrical and electronic equipment, batteries and accumulators. In 2011 a total of 33 aspects are on the SAP BI OK (Balance score card), with water quantities, municipal waste quantities, district heating, having been newly introduced. The energy consumption of Mercator stores was reduced from 183,891,081 kWh in 2010 to 174,700,250 kWh in 2011 (4%/m² over the baseline of 2008). A Sustainable Development Council was appointed to mark the start of systematic and focused efforts in this field. Consumption of electrical energy was cut by 1.77% relative to 2010, or by 4.29kWh/m², by introduction of closed refrigerators and cooling devices, as well as by replacement of conventional lamps with LEDs. Other interesting initiatives The inventory of sources on environmental impacts and their characteristics for devices and equipment used is continued with an SAP PM implementation and shall be finalised in 2012. In 2011, Mercator Group upgraded its sustainability activities with a medium-term Sustainability Strategy34 for the period until 2015. 23 organic products (“Mercator Bio”) have been introduced to the product range and the number shall be further expanded in the following years. Mercator adopted the "National Action Plan for Energy Efficiency for the Period 2008-2016", which includes a 9% reduction in the final use of energy by 2016. Long-term goals comprise the reduction of GHG emissions, increased use of renewable energy, and improved energy efficiency of 20% each by 2020. Environmentally friendly refrigeration equipment was installed in seven newly constructed or refurbished facilities. All stationary containers for storing hazardous liquids were inspected. Noise emissions were reduced at 14 sites. The SAP Plant Maintenance Module allowed identifying the priorities regarding environmental impact, for which preventive and corrective measures are currently being prepared. Mercator started the calculation of its carbon Target Achievements 2011: footprint in order to establish a comprehensive - Optimised records on packaging system of environmental impact management. The calculation will be made for the entire company, - Additional aspects on balance score sustainable trade, and selected private label card products, in order to identify the areas with highest - Reduced energy consumption environmental impacts or greatest energy hogs.
34 includes improved energy efficiency, concerning heating, lighting, refrigeration etc.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 30
3.1.16 Metro Group Headquarters: Düsseldorf Employees: 280,856 METRO GROUP is one of the most important Locations: 2,187 international retailing companies offering a wide Countries: Austria, Belgium, Bulgaria, range of services for private and commercial China, Croatia, Czech Republic, Denmark, customers in Wholesale Stores, Hypermarkets, Egypt, France, Germany, Greece, Hungary, Consumer Electronic Stores, Online Stores, India, Italy, Japan, Kazakhstan, Luxembourg, Moldova, Netherlands, Department Stores and Real Estate Management. Pakistan, Poland, Portugal, Romania, Reported initiatives Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United In the reporting to MAP 2012 (7 commitments with Kingdom, Vietnam timelines for 2011 and 2012) METRO GROUP Customers: private and commercial focuses on responsible handling of resources along Brands: Metro/Makro Cash&Carry, Real, the supply chain (supplier training programme as Media Markt, Saturn, Redcoon, Galeria well as more sustainable products (fish)) and energy Kaufhof, METRO PROPERTIES and resource management (carbon accounting, Total Turnover: € 66.7 billion (sales net) smart metering, Euro V trucks as well as improved Products: retail, wholesale own- energy efficiency (energy efficiency programme and brands/brands for food/non-food articles (Base year: 2011) efficient devices)). Major achievements made by the end of 2011 METRO GROUP further expanded the training programme on food safety and hygiene issues for suppliers in developing and transition countries in cooperation with various partners, e.g. UNIDO, GIZ or IFC. In 2011, own-brand suppliers from Russia and India were successfully involved in a UNIDO partnership project. In Ukraine, a project for Metro Cash & Carry suppliers was launched in cooperation with the IFC. To ensure the long-term protection of fish stocks, METRO GROUP published a group-wide fish purchasing policy as a framework for sales line-specific procurement guidelines. The policy mainly focuses on expanding the sustainable range of fish, internationally recognised standards and labelling regarding the value chain of fish (e.g. MSC, GLOBAL G.A.P. Standard, BSCI, etc.), sustainable fisheries and aquacultures, optimised fishing and tracing methods as well as logistic and procurement procedures. Adding to the commitment for sustainable fishery, METRO GROUP was able to expand the range of MSC certified fish products from 96 in 2009 to 110 in 2011. A carbon accounting reporting system, according to the GHG protocol, has successfully been implemented in 2011. METRO GROUP further applied a digital smart metering system in 80% of the stores worldwide. With Target Achievements 2011: the establishment of an energy efficiency programme (2011- 2014), METRO GROUP managed to exchange light tubes with - Involvement of own-brand suppliers highly efficient T8 ECO tubes, to install solar tubes in a pilot in supplier training programmes store in Vietnam and to equip chilling devices with doors. By - Publication of group-wide fish the end of 2011, 95% of all METRO GROUP owned trucks purchasing policy complied with the Euro V standard (100% in 2012). - 15% increase in MSC-certified own- brand fish products Other interesting initiatives - Carbon monitoring according to An updated version of a sustainability report including METRO GHG protocol GROUP’s status quo and success in relation to several - Launch of energy efficiency 35 environmental and social commitments has been published . programme 2011-2014
35http://www.metrogroup.de/internet/site/sustainability2011/alias/mgroup_sustainability_report_2011/Len/i ndex.html
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 31
3.1.17 REWE Headquarters: Cologne The REWE Group is one of the leading trade and Employees: 322,820 tourism companies in Europe. Stores: 15,696 Countries: Austria, Bulgaria, Croatia, Reported initiatives Czech Republic, Germany, Hungary, Italy, Latvia, Lithuania, Romania, Russia, The REWE Group’s commitments reported to MAP in Slovakia, Ukraine 2012 mainly focus on increasing the amount of Brands: REWE, toom, nahkauf, PENNY, sustainably sourced raw materials (palm oil, cocoa), toom Baumarkt, ProMarkt, BILLA, energy efficiency and reduced GHG emissions (REWE MERKUR, ITS etc. Green Buildings) and communication to the public Total Turnover: € 48.37 billion through stakeholder forums and awareness raising Products: trade, tourism activities in German supermarkets. Major achievements made by end of 2011 The REWE Group uses the PRO PLANET label to characterise private label products, which have a considerably lower impact on the environment and society during the manufacturing, processing or utilisation cycle. The aim behind the PRO PLANET strategy is to support sustainable consumption on a broad market and to offer products with sustainable added value at a reasonable price. In 2011, the number of PRO PLANET labelled products was increased to more than 150. In the area of innovative mobility, more than 10% of DIY markets that are offering the customer service of coordination of handcrafters have been equipped with electric cars. 3,023 stores have already been equipped with a technical energy management system (target 3,000). Furthermore, a number of modules from the completed REWE Green Buildings have been integrated into existing stores. For instance, the lighting concept has already been integrated into more than 400 stores. The combined refrigeration, air conditioning and heating systems have been successfully deployed in more than 30 stores. Large parts of the refrigeration appliance concept, such as the all- glass cooling shelves for dairy products, are used in 300 stores. The REWE Group has published the third “Status report on chemical pesticide residues in fruit and vegetables” including the monitoring of pesticide residues in August 2011 (for further information please visit www.rewe-group.com/en/sustainability/publications/status-report-on-chemical- pesticides-for-fruit-and-vegetables/). Other initiatives The REWE Group has developed “Guidelines for purchasing sustainable wild fish”. The main targets of these guidelines are: the expansion of the supply of sustainably produced wild fish, the expansion of the supply of farmed fish from sustainable aquaculture, the labelling of REWE´s private label Target Achievements 2011: brands of fish and seafood products and the provision of - Increased products range with information on the source and type of fishery. PRO PLANET label As a large trade and tourism company, the REWE Group is actively - Electric cars in 10% of DYI contributing to climate protection and the environment. One of stores offering customers the REWE Group’s targets is to cut its specific greenhouse gas service emissions by 30% by 2015 from the baseline year 2006, by - Technical energy management implementing several technical measures as mentioned above. system REWE Group is using 100% renewable energies for its stores, - Status report on pesticide warehouses and travel agencies in Germany and Austria and residues in fruit and vegetables integrates its employees into group-wide energy saving campaigns.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 32
3.1.18 Royal Ahold Headquarters: Amsterdam Royal Ahold is an international retailing group Employees: 218,000 based in the Netherlands. The core business is food Stores: 3,008 retailing and online grocery delivery. Countries: Belgium, Czech Republic, Estonia, Latvia, Lithuania, Norway, Reported initiatives Portugal, Slovakia, Sweden, Netherlands, United States Royal Ahold commitments (14) mainly focus on Brands: Albert Heijn, Etos, Gall & Gall, Giant, Giant Food Stores, Giant to go, safe and sustainable products (Global Food Safety Hypernova, ICA, Martins Food Markets, Initiative), reduction of the companies´ and supply Peapod, Pingo Doce, Stop & Shop chain environmental impact, reduced energy usage Total Turnover: € 30.3 billion (net sales) and GHG emission, improved waste management Products: food retail and waste prevention, sustainable packaging as well as communication to customers and stakeholders via CR reporting, surveys and meetings. None of the targets are set for 2011.
Major achievements made by end of 2011
70% of own-brand food suppliers were certified against Global Food Safety Initiative-recognized standards (80% in 2012). 100% of six critical commodities for own-brand products shall be sourced in accordance with industry certification standards by 2015. For 2011, the share of certified sources is as follows: Coffee 48%, Tea 78%, Cocoa 82%, Palm oil 100%, Soy 0%, Seafood 15%. For 2011, Royal
Ahold managed to reduce CO2 emissions per square meter of sales area by 10.5% against the 2008 baseline of 555 kg. Leakage of refrigerant substances has been reduced from 14.4% (2010) to 12.6% in 2011. Fuel consumption was successfully reduced from 5.1 litres/1000 products sold to 4.9 litres/1,000 products sold. In addition, energy efficiency was improved from 688 kWh/m2 sales area (2010) to 674 kWh/m2 sales area.
Royal Ahold had established a comprehensive waste management program by the end of 2011 to minimize waste in operation and to encourage suppliers and customers to do the same. As a percentage of total sales, the fresh and dry food shrink in 2011 was between 2 and 3%. Landfill as a disposal method shall be further reduced to zero by 2020. For 2011, it was reduced from 13% (2010) to 11%. Free disposable bags at the checkout in supermarkets in Europe will be eliminated by 2012. Royal Ahold published its annual CR report with very clear, comprehensive and transparent information and put strong efforts into communication to customers, employees, suppliers, communities, NGO´s and shareholders via surveys and meetings.
Other interesting initiatives Target Achievements 2011: No target for 2011 Royal Ahold currently develops a global approach with guidelines for sustainable own-brand packaging, which includes a packaging improvement program for each operating company by 2012. In regard to food waste, a group metric shall be developed by 2012. By the end of 2015, all of Albert Heijn’s own-brand seafood products will be certified according to MSC standards (or equivalent) for wild fish, and ASC standards (or equivalent) for farmed fish. In 2011 49% were MSC certified. Harmful refrigerants (HFCs) shall be replaced with natural alternative refrigerants, and GHG emissions shall decrease by 20% compared to 2008.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 33
3.1.19 Sonae SONAE is the biggest retail company in Portugal Headquarters: Maia with major partnerships in the areas of Telecom, Employees: Around 40,000 Stores: 1,016 IT/IS & Media (Sonaecom) and Shopping Centres Countries: Portugal, Spain, Angola, China, (Sonae Sierra). Egypt, Turkey, Saudi Arabia, United Arab Reported initiatives Emirates, Lebanon, Bahrain, Kuwait, Sonae reported 17 commitments to the MAP 2012 Kazakhstan, Qatar, Jordan (includes with timelines set for mainly 2011 or ongoing. The operations, third party services, representative offices, franchise clearly set focus is on sustainable products, agreements and partnerships) sustainability of the supply chain, reduction of the Brands: Bom Bocado, Book.It, Continente, environmental footprint, communication to Continente Bom Dia, Continente Horeca, customers and sustainability reporting. Continente Ice, Continente Modelo, Meu Major achievements made by end of 2011 Super, Pet&Plants, Well’s, Loop, Modalfa, Sport Zone, Worten, Worten Mobile, Zippy Total Turnover: €5,700 million The own-brand organic product range was Total Sales Area: 987,000 m2 increased to 155 products (Continente Equilibrio Products: food, sportswear, consumer and Continente Bio). Ecological products are electronics, etc. promoted by campaigns and labelling. Packaging was reduced by printing labels directly onto the product instead of an extra paper labels. Sonae supported sustainable fishery via marketing measures about alternatives. These resulted in an increased offer of fish from aquaculture (plus 3%) and reduced offer of fish caught by trawling. The number of suppliers audited was increased to 1,400 whilst implementing further progressive eco-efficiency demands & certification (Sonae Producers Club). Electricity consumption was reduced by 1.9% (food retail). 85% of the fleet vehicles are compliant with EURO IV or higher standards. Remaining R 22 refrigerants have been replaced in almost all cooling devices. The waste recovery rate has been increased to 77.3%. Drinking water consumption has also been reduced by more than 2% and an addition of 4 facilities have been ISO 14001 certified. Sonae developed the International Guide of Environmental Management to support operations abroad and improved and extended quality Target Achievements 2011: control processes by monitoring of non-food products, own- - Maintain offer of and promote own-brand organic products brand development certification - Promote ecological products (packaging) and reusable bags and supplier monitoring. Sonae - Support sustainable fishery (traceability, marketing and sales) also started measures to - Increase number of suppliers audited encourage sustainable - Implement more demanding eco-efficiency requirements & start consumption habits, and certification published the annual - Reduce electricity consumption by >1% sustainability report. - Increase number of fleet vehicles in compliance with EURO IV or higher - Surpass the waste recovery rate achieved in 2010 Other interesting initiatives - Develop an international guide of Environmental Management Sonae has put high efforts in - Reduce drinking water consumption in >2% of stores optimisation of its logistics, with - Promote equipment with less energy consumption on demand supply and defined - Encourage healthier eating habits, and sustainable consumption routes and timetables for store - Increase the number of facilities certified under ISO 14001 deliveries managed by software - Improve processes for the development and monitoring of non-food and more efficient truck loading products including certification (grocery trays). - Maintain the R22 refrigerant gas replacement programme - Invest in autonomous renewable energy production systems
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 34
3.1.20 TESCO Headquarters: Cheshunt Tesco is one of the largest retailers in the world. Employees: 519,671 Stores: 6,234 Reported initiatives Countries: China, Czech Republic, Hungary, India, Ireland, Japan, Malaysia, The 11 reported commitments set a clear focus on Poland, Slovakia, South Korea, Thailand, energy efficiency (stores and distribution), reducing Turkey, United Kingdom, United States refrigeration and distribution emissions, reducing Customers: Tesco regularly delivers over waste, the promotion and consumption of 75 million shopping trips a week sustainable products and awareness raising. Targets Brands include: Dobbies, fresh & easy, are generally long-term. Home plus, Life Space, one stop, Bank, we7, Blinkbox Major achievements made by end of 2011 Total Turnover: £72 billion As a business, Tesco has continued to decouple Products include: Baby & Toddler, Bank, business growth from the growth in its carbon Books, DVD & CDs, Clothing, DIY & Car, emissions: while their net sales area grew by 9%, the Fresh food & Groceries, Garden, Gifts & Jewellery, Health & Beauty, Home & carbon footprint grew by 5%. Two more zero-carbon Furniture, Home Electrical, Sports & stores were opened in Thailand and Ireland in 2011 Leisure, Technology & Gaming, Toys and one in Wales in 2012, bringing their total to seven. The 2012 carbon emission target to halve emissions per case delivered was exceeded by the UK, which equates to saving 111 million road miles
and 142,000t of CO2. Via an optimized transport scheme, Tesco reduced Group emissions to 0.122 kg CO2/case delivered in 2011/2012. Tesco has reduced packaging on own-brand products in the UK by more than 15% since 2007, which adds up to 102,000t across the business. Since 2009 1,600t of plastic were prevented from going to landfill through the UK hanger recycling programme where customers can leave unused hangers at checkouts to be reused or recycled. As an on-going activity, Tesco is investing in the Sustainable Consumption Institute in Manchester – a global centre of excellence focusing on sustainability and encouraging consumers to adopt more sustainable lifestyles. Tesco launched its Knowledge Hub, an online community for its suppliers to work with Tesco to share experiences and best practices, including how to reduce emissions. Tesco launched its Greener Living website36 in China and Turkey. Since 2008, Tesco has labelled over 500 of its products in the UK, either in store and/or online, with information on their carbon footprint, and over 1,100 have been footprinted. These activities are part of the overall 2020 target to find ways to help consumers reduce their carbon footprints by 50%. Other interesting initiatives Tesco is committed to 100% pole & line caught tuna for own brand products in the UK by 2012, to an increased offer of alternative species and its promotion, to label each product with key information and work with its suppliers to improve the sustainability of fish farms. The company has developed a robust system for Target Achievements 2011/12: - 31% reduction in CO emissions from stores evaluating fisheries, which incorporates the 2 and distribution centres built after 2006 sustainability criteria of the Marine Conservation (compared with 2006/07) Society (MCS) scores, the Marine Stewardship - 10% reduction in CO2 emissions per case Council (MSC), and the impact of fishing methods delivered (compared with 2010/11) on the wider marine environment. This approach is - 100% of waste was diverted from going currently being independently verified by the directly to landfill Sustainable Fisheries Partnership.
36 www.cn.tesco.com/greenerliving/#/greenerlivinghome and www.kipa.com.tr/cevredostuyasam/
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 35
3.2 Achievements made by Retail Associations 3.2.1 APED (PT)
APED - Portuguese Association of Retail Companies was founded 30 years ago. In 1994 it converted from NSA – National Association of Supermarkets, which had been founded in 1981. APED is a national employers association, which includes companies from the food and non-food retail sector and from wholesale. APED is composed of 121 Member Companies, including all major international players. In 2011 APED members achieved an overall turnover of €15,674 million, employed a staff of 88,116 employees and operated 2,850 stores. Fields of activity include the textile and food sector (roughly 30% each of APED member companies), sports, consumer electronics, furniture, DIY, etc. APED activities are guided by protection of free competition and free market access for all economic agents, presentation of legal solutions to the problems of interest to the trade and sale of high turnover products in the system of free service. A final task of APED is the representation of the interests of its associates, towards national and foreign public and private entities. Reported initiatives and major achievements made APED reported 3 commitments with timelines for 2011, 2012 and ongoing. The commitments relate to increased energy efficiency (support LED usage) and awareness raising in sustainable consumption. APED promoted the replacement of halogen lamps and CFLs in refrigerating appliances by LEDs in its member companies stores by 2011. Sustainable consumption is continuously promoted by environmental best practise from member companies through seminars and other meetings. Furthermore, research and development on waste prevention and recovery was promoted via assessment of potential oil waste for the production of biodiesel in 2011. Other interesting initiatives It is planned to assess the GHG emissions resulting from the production of biodiesel in early 2013. APED undertakes to foster continuous improvement in the sector’s environmental performance through the implementation of various initiatives, taking into account the consumer needs and expectations, and compliance with current legislation. Waste management, and especially waste prevention and reduction is one of the main targets of APED’s environmental activities. Packaging and packaging waste is also an issue of most concern. APED has been promoting a forum of debate with national authorities, in order to identify opportunities and barriers related to legislation Target Achievements 2011: and the activity of retail companies. - Increased energy efficiency - Promote replacement with LEDs APED has been taking action in the “food waste” - Promotion of environmental best issue and is carrying out an awareness raising practice campaign, in collaboration with its member - Promotion of research and development companies. (biodiesel 2011)
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 36
3.2.2 Confederación Española de Comercio CEC (ES)
The Confederation of Commerce of Catalonia, CCC, is affiliated to the Spanish Confederation of Commerce, CEC. CCC is a business entity, representing and promoting the general interests of commerce for SMEs and freelance services in Catalonia.
Founded in 1985, CCC currently brings together all the organizations at sectoral and territorial level (350 guilds and commerce associations) representing 450,000 retailers. The organization constantly promotes initiatives aimed at the Catalan merchants in order to be more competitive on the global scene in the developing industry. For this reason, the CCC is also present in political and social settings to strengthen trade.
Reported initiatives and major achievements made Target Achievements 2011: CCC-CEC priorities comprise mainly overall
sustainability aspects such as promotion of low No target for 2011 water consuming plants, use of loading/unloading areas for supply (sound pollution, congestion reduction), construction/demolition with lower impact materials, employees transport to work and efforts to reduce the carbon footprint.
The commitments remained nearly the same as for the progress monitoring in the previous year.
By the end of 2012, 85% of the plant sellers shall promote the sale of plants requiring low levels of water. 80% of companies in the Barcelona region use special loading zones for the loading/unloading of goods. 50% of companies make efforts to know about the environmental impacts of construction materials and take these into consideration for future renovations.
By 2012 more than 15% of all employees shall use public transportation, or cycle or walk to get to work.
To reduce the carbon footprint of CCC, 6% of energy consumption shall be reduced, as well as 8% of transport and travel costs, and 8% of paper consumption by 2014 in relation to 2012.
50% of all partners of CCC will undertake the calculation of their CO2 footprint by 2014 and they will
also have initiated a plan to reduce their CO2 emissions.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 37
3.2.3 Euro Coop
Euro Coop is the European Community of Consumer Co-operatives, whose members are the national organisations of consumer co-operatives in 18 European countries. Created in 1957, Euro Coop today represents over 4,500 local and regional co-operatives, whose members account for more than 30 million consumers across Europe. Consumer co-operatives are enterprises owned by consumers, acting mainly in food retail. Their overall turnover amounts to more than €74 billion, with 36,000 points of sale and 450,000 employees. Its Secretariat is based in Brussels. ANCC Coop Italia, S-Group, Kooperativa Förbundet, Coop Norway and The Co-operative Group are some of the 18 members of Euro Coop.
Reported initiatives and major achievements made
In line with consumer co-operatives’ values and principles, sustainability is a major focus of Euro Coop work. It organises three times per year a sustainability Working Group (WG) meeting, which gathers experts in sustainability-related issues from the various consumer co-operatives adhering to Euro Coop. The goal of such a WG is to exchange best practices and come up with lobbying strategies to be implemented before EU institutions. Next to this, Euro Coop’s website features an entire section dedicated to sustainability, which is constantly updated and publishes a monthly newsletter comprising a sustainability section. Since 2010, it also publishes a wide-ranging report about actions carried out by consumer cooperatives to tackle the climate change.
Other interesting initiatives
As well as being a full and active member of the Retail Forum, Euro Coop is also a member of the Sustainable Consumption and Production Round Table. In this framework, it also works towards pushing the sustainability agenda further at EU level.
Euro Coop is also a signatory to the Retail Environmental Sustainability Code and, since 2008; it works in partnership with the Belgian NGO “CO2logic37” (formerly “CompenCO”) to offset the carbon emissions deriving Target Achievements 2011: from the travelling of its staff. - Organisation of 3 Euro Coop Sustainability Policy Working Groups Finally and in line with its mission, Euro - Active participation in the Retail Forum activities Coop carries out a whole series of - Active participation in the Sustainable lobbying activities aimed at effectively Consumption and Production Round Table activities - Publication of the 2011 report on the project representing its members before the EU “Climate Change and Consumer Cooperatives: institutions. These include, among others, Taking the Challenge forward” the publication of position papers, press - Signatory to the Retail Environmental Sustainability releases, reports as well as the Code organisation of conferences and - Ongoing partnership with the Belgian NGO workshops on ad hoc sustainability issues. “CO2logic”
37 www.co2logic.com/home.aspx/EN/?CL=EN
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 38
3.2.3.1 ANCC/Coop Italia
Coop is a leading company in the world of Italian retailers (market share 18.4% and 2011 preliminary sales of about €13.1 billion). Coop is a holding company but also a system of enterprises, cooperatives, acting on a regional or national level. The members are stand-alone companies, owners of shops and facilities, but associated with policies and strategies. By December 2011, the member cooperatives had a base of over 7.7 million members. Coop can count on a network of 1,474 stores (1,123 COOP supermarkets, 102 IPERCOOP hypermarkets, 249 I Say discounters) distributed in 17 regions.
Reported initiatives and major achievements made
ANCC/Coop Italia commitments are focussing in particular on waste prevention, recycling, sustainable products and green energy. Communication is focussing on CSR reporting, leaflets, teaching material for schools, special training for members of some co-operatives, a consumer magazine, free phone service, and a website.
In 2011 packaging of 201 products was further optimized with "3R" interventions saving approximately 5,800 tons of packaging material. Coop labelled 60% of all product packaging by the end of 2011 with disposal information. The organic and ecological “vivi verde” product line initiated in 2009 was further expanded to 449 products (336 in 2010). The number of FSC labelled paper products remained almost stable with 15 in 2011 (16 in 2010); different foil-lined packages, containing cellulosic FSC certified elements, have been added to the FSC labelled paper products.
In spite of the availability problems existing on some purchasing markets, fish and tuna products, labelled with “Dolphin Safe” or “Friends of the sea” have been maintained as to the previous year. In 2011, the sales of disposable bags were further halved, from 458 million bags produced in standard plastic to 233 million produced in compostable material suitable to specific law EN 13432, whereas 6.5 million reusable bags were used.
As regards energy efficiency, 26 additional Target Achievements 2011: photovoltaic power plants have been built in - "Friends of the Sea" or Dolphin Safe 2011. Coop works with member magazines, a certification website, a CSR report, brochures and - Information and consumer education educational materials and training for - Increase public awareness by campaigns members to raise awareness of environmental - Packaging labels issues. - Decrease single-use shopping bags - Promote sales of ecological products, FSC For consumers, Coop started “Save Energy” labelled paper products web campaign and continued the PROMISE - Selling food products from organic farming (PRODUCT MAIN IMPACT SUSTAINABILITY - Waste prevention THROUGH ECO-COMMUNICATION) - Continue with the Save energy campaign - Build 26 additional photovoltaic plants campaign/project in 2011.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 39
3.2.3.2 S-Group (FI):
S-Group is a Finnish retailing cooperative organisation, founded in 1904. It consists of 21 regional cooperatives active all around Finland in the markets for groceries, consumer durables, service stations, hotel and restaurant services, agricultural supplies, and car sales. The group has businesses in Finland, Estonia, Latvia, Lithuania and Russia. The S-Group currently owns about 1,668 stores with an active staff of more than 42,142 employees. The annual total turnover in 2011 amounted to €11,461 million.
Reported initiatives and major achievements made
The S-Group (SOK) focus is on environmentally friendly product packaging, organic products, minimisation of food waste, a reduced carbon footprint, renewable energy and energy efficiency. Furthermore, S-Group continues with communication activities such as campaigns, website information, as well as CSR reporting and review.
Deposit schemes for beverage packaging have been implemented and 529 million aluminium cans and 168 million plastic bottles were recycled in 2011. S-Group sales of organic grocery products increased by 50% in 2011 (compared to the previous year). More than 700 new organic products were added to the assortment, which now comprises a total number of 1,700 products.
S-Group’s absolute amount of waste fell three per cent to 107,000 tons in 2011. Food waste in grocery stores was minimized via discount actions and optimised purchase orders. The S-Group took part in the Carbon Footprint project (2009-2011). The goal of the project is to develop a common approach and an action plan for communication on the environmental effects of food.
Energy efficiency is expected to increase via various measures by an average of 2% every year until 2015. For 2011, the energy consumption in Target Achievements 2011: stores decreased by 16% kWh/m². - Report the actions taken in terms of environmental management SOK continues to issue a monthly magazine and to - Increase public awareness - Participate in Carbon footprint project inform via its website in terms of environmental - Decrease grocery trade's losses by waste issues. S-Group updated their purchase policy reduction regulations restricting the sales of threatened - Sell food products from organic farming, species of fish and has published an Annual Report fair-trade products, Ökotex products, with environmental information in 2011 as well as energy saving lightbulbs and eco-labelled a review of its Responsibility Review of 2011. products
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 40
3.2.3.3 Kooperativa Förbundet (SE):
Kooperativa Förbundet (KF) is a cooperative based business with Coop as its core retail activity. Over three million people are members of one of the 41 nationwide consumer societies. Via the societies’ membership in the Swedish Cooperative Union, KF, these societies own the retail group KF. The KF Group owns roughly half of the country’s Coop stores. The remainder of the Coop stores are owned directly by 36 different consumer societies, known as retail societies. KF and the consumer societies together form the consumer cooperative movement. KF has two main business areas – Grocery retail group and Media group. Together with the retail societies, KF holds a share of about 20% of the Swedish food retail sector and in 2011 achieved an annual total turnover of SEK 45 billion. In 2011, the grocery retail group (Dagligvarugruppen) operated roughly 360 stores and employed a staff of about 6,865 people (full time equivalents). Moreover about 360 additional stores are operated by the retail societies. Coop stores are comprise of different formats such as Coop Nära, Coop Konsum, Coop Extra, Coop Forum, Coop Bygg and Coop Online, as well as a separate store called Daglivs. Reported initiatives and major achievements made
KF has set a clear focus on sustainable products and consumption, environmental and social responsibility in the supply chain38. It has also reduced GHG emission and climate neutrality, reduced energy consumption and supports development aid projects. The sales of organic products will be increased from 6% (baseline 2008) to 10% in 2012. In 2011, the share was almost 7% and the product range was increased by 16% to 2791 products. The sales of Fairtrade labelled goods should double during the period 2010-2012, and for 2011 it remained stable compared to the year before. MSC labelled fish products shall be increased to 30% of total fish sales by 2012. GHG emissions shall be reduced by 40% (in relation to turnover) by 2020. By, 2011 GHG emissions had decreased by 45%. In 2011, leakage from refrigeration was decreased from 13% to 10% and emissions from electricity consumption in Coop stores owned by KF have been decreased by 2.5%. KF also aims to become climate neutral by 2020 by offsetting existing direct emissions. Energy consumption/m² sales area will be reduced by 30% in 2020. Energy consumption remained stable compared to the year before. Fund raising for self-help projects in developing countries amounted to SEK 23.5 million and increased by 7.5% compared to the baseline year 2008. This shall be further raised to 30% in 2020.
Other interesting initiatives Coop is promoting sustainable fishing and has decided only to sell fish and seafood from sustainable fishing. This means that only fish from sustainable fish stocks that were caught with certain fishing methods are sold in the stores. Target Achievements 2011: In Gothenburg, Coop Konsum is working together with Allwin to supply charities, such as the church No formal targets for 2011 and women’s shelter, with food on a daily basis.
38 Central suppliers have to work in line with the internal KF code
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 41
3.2.3.4 Coop Norway
Coop Norway Trade (Coop Norge Handel) is a subsidiary of the Norwegian Coop Norge Group, and Coop Norway is owned by 117 independent local cooperatives. These 117 independent local cooperatives own and run over 1,100 stores in Norway, and the cooperatives themselves are owned by 1.3 million citizens of Norway. Coop in Norway currently has over 20,000 employees with a total turnover for local cooperatives and the Coop Norge Group of €5.1 billion.
Reported initiatives and major achievements made
Coop Norway has set a clear focus on environmentally friendly product packaging, sustainable products and eco-efficiency as well as reduced GHG emissions, waste management and recycling, and information for customers. The topic of awareness raising, concerning environmental issues, is also given particular attention.
Coop Norway further increased its sales of organic products by 8% and its sales of eco-labelled products increased by almost 4% in 2011. The sale of organic products is, amongst others, promoted by discounts on organic fruits and vegetables.
The number of eco-labelled products increased by 43% to a total number of nearly 700.
Coop Norway continued to label any new packaging with disposal instructions. Bags for life and degradable bags are promoted via exclusive presentation at the cashier desk. Single-use plastic-bags are only provided on request and charged for with a fee.
The number of Swan-labelled outlets has increased to 64 in the year 2011 (57 in 2010). 540 stores are Target Achievements 2011: now included in a new, centralised waste - Promotion of organic products management scheme, which contributes to reduced - Labeling of packaging cost and unsorted waste. CO2-based refrigeration - Promotion of bags for life appliances are now installed in nearly 40 stores. - Increased number of swan-labelled Four years ago Coop Norway began, and continues, outlets to engage in a governmental initiative on climate - Deposit schemes for beverage packaging change. - Centralised waste management scheme - Installation of CO2 based refrigeration appliances
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 42
3.2.3.5 The Co-operative Group (UK)
The Co-operative Group is the UK’s largest mutual business, owned not by private shareholders but by almost six million consumers. It is the UK’s fifth biggest food retailer, the leading convenience store operator and a major financial services provider, operating both The Co-operative Bank and The Co-operative Insurance. Among its other businesses are Britain’s number-one funeral services provider and its largest farming operation. The Group operates over 5,000 retail trading outlets, employs more than 102,000 people and has an annual turnover of £13.3bn.
Reported initiatives and major achievements made
The Co-operative group focus is clearly set on improved waste management, reduced GHG emissions, sustainable sourcing and products, increased energy efficiency and reduced energy consumption as well as reduced water consumption. Further focus is laid on communication to consumers via campaigns and awareness raising and support by participation in various networks and initiatives.
By 2011, The Co-operative Group reduced its total waste by 29% (baseline 2006) and achieved a 70% reuse/recycling rate in Co-operative Financial Services39 (CFS)´ main offices, including Britannia. In addition to 15% weight reduction in packaging, the carbon impact of food packaging will be reduced by 10% in 2012 (baseline 2009). For 2011, 11% was reached. 50% of total waste shall be diverted away from landfill by 2013 and food waste shall also be reduced by expanding the work with Fareshare40. The number of single-use carrier bags will be further reduced from 2006 levels by 75% in 2013 and was already reduced by 65% in 2011.
The group’s stock of white goods (above A) is continuously being increased. Own-brand canned tuna is 100% pole-and-line caught, and greaseproof paper has been 100% FSC certified since 2011. Palm oil in all own-brand products has been 100% CSPO sourced since 2011. Soya shall be sustainably sourced by 2015. GHG emissions from operations will be reduced by 35% by 2017 as well as carbon emissions from the distribution fleet by 15% in 2013 (baseline 2005). The energy consumption will be further reduced by 25% in 2012 (baseline 2006) and 25% of electricity shall be provided by renewable sources by 2017 (3% in 2011). Operations will be carbon neutral by 2012 (carbon offset solutions) and water consumption reduced by 10% in 2013. Currently, a head office construction with new standards of sustainable design, construction and operation is planned for 2012.
The Co-operative Group broadened a campaign against unconventional fossil fuels in 2011, developed an Agronomic Code of Practice for all suppliers, implemented CROP41, which has been utilized by suppliers of fresh products since 2011 and shall be utilized by suppliers of frozen/canned Target Achievements 2011: products by 2012. The sustainability report for 2011 has been published. No formal targets for 2011
39 Now Co-operative Banking Group Limited 40 http://www.fareshare.org.uk/ 41 Co-operative Retail Online Pesticide Network
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 43
3.2.4 FCD (FR)
The French Federation of Enterprises of Trade and Distribution (FCD), is comprised of trading companies and suppliers. The Federation represents and promotes the general and common interests of its members. It represents them at public authorities, economic and social bodies, official and private, national or European. FCD represents a broad range of retail companies of different formats including online shops, small local stores for daily needs, cash and carry restaurants, super- and hypermarkets and maxi discounts. FCD associates 30,000 stores with 630,000 employees. A total turnover of €180 billion was achieved for 2011 and will be of a similar dimension in 2012.
Reported initiatives and major achievements made
The environmental commitments by FCD to the MAP 2012 mainly focus on energy efficiency and reduced energy consumption, sustainable products, carbon emission as well as waste reduction and recycling. Incandescent light bulbs (≤ 60W) will continuously be phased out until the end of 2012. The yearly market share of organic products was increased by a further 15% in 2011 for the 4th year. By 2012, stores shall be equipped with carbon assessment tools and implementation guidelines. In 2011, all the stores were able to use the implementation guide – published in 2010 – to calculate their carbon emissions. The guide is currently being updated.
By 2011, 3,800 combined and well designed collection devices for WEEE, batteries, cartridges and cell phones were installed to promote recycling and the installation will continue in 2012.
Other initiatives
For 2012, FCD aims to ban 100% of free check-out bags from all stores. To reduce energy consumption in stores, fridges in new or reopened stores will be closed. Therewith 75% of the devices shall be closed by 2020. In collaboration with the French Ministry of ecology, FCD undersigned an agreement on the commitment to the collection of ink cartridges.
Each year, 19,400 tonnes are placed on the market in France (70 million print cartridges and 11 million units for toners and laser printers), 60% (11,640t) Target Achievements 2011: are collected to be recovered, reused or recycled. - Increase the market share of organic products FCD retail partners are committed to annually - Increase visibility of products bearing the report data on quantities used and collected, to French or European eco-label by participating in the nationwide increase collected quantities by 5% each year and communication campaigns on eco- from 2013 by 10% each year. Furthermore, it is labelled products. planned to achieve a reuse and recycling rate of - Increase yearly the market share of 70% and a recovery rate of 95% by the end of 2015. organic products by at least 15%
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 44
3.3 Verification of achievements by store visits In view of store visits this year, the emphasis was placed on making a comparison between the commitments made in different years and highlighting the changes in areas of activity, in overall consumption, and in distribution standards. They were also used to verify and further support the results of the progress monitoring as well as to highlight achievements from a more innovative point of view. The commitments selected for store visits were based on the following criteria:
Direct visibility in each store (quantified, ideally absolute targets in terms of product range, marking/labelling, customer information)
Innovative and model character in comparison to the overall range of activities
Innovative in terms of the EU region (initiatives in countries not yet covered)
Cooperation of retailer (agreement to suggested store visit/support in preparation of visit) Achievements made by retail companies and associations in reported commitments have been verified as far as appropriate by means of store visits selected in close co-operation with the individual retail company. Priority was given to commitments with target year 2011, targets for 2012 and 2013 were included if appropriate. Commitments with later deadlines were accepted if desired and necessary. Furthermore, store visits were used to compare the progresses made compared and based on the store visit reports of the previous year. Another focus was placed on other (new) interesting initiatives not reported to the MAP 2012, e.g. the introduction of several, often local, projects with an environmental background or other engagements. Visits were restricted to company stores, because franchisees are not obliged to comply with environmental standards and the full range of commitments. As a general rule, two store visits were performed per Retail Company and country visited. The selection of countries was based on the scope of relevant targets. REAP experts from the retailers were informed beforehand and in due time. Store visits performed this year included the following companies, Delhaize Group (Delhaize in Belgium, AB in Greece and Mega-Image in Romania), Mercadona in Spain, Coop Norge in Norway, The Co-operative in the UK, Kaufland in Germany, APED and Sonae in Portugal, Mercator in Slovenia and Carrefour in France. Store visits in general could support target achievement based on provided data, taking into account the implicit limitations of store visits. 3.4 Identification of good practice in the retail sector that merits recognition
The commitments made by the retailers show a high level of diversity. Some of them aim predominately at saving natural resources (e.g. increase recycling of packaging, reduce water consumption), others focus on environmental benefits (e.g. increase of EURO V trucks in the transport fleet; using silent trailers) and many of them show an impact of both saving natural resources and lowering the emissions to the environment (e.g. improving fuel efficiency; reduction of energy consumption of stores, etc.). Even within an issue paper topic, targets can vary considerably. In the REAP database, more than 500 commitments are included. Some of them show a timeline that has already expired, some are defined for 2011 or the near future, and some of them show a long- term perspective (2020 or even 2050). In order to judge the environmental performance of retailers
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 45
by the end of 2011, commitments with a timeline of 2011, on-going commitments, or commitments with a timeline after 2011, but which have already been achieved until end of 2011, were taken into account. As a first step, all commitments achieved by the end of 2011 (according to the progress monitoring by topic and retailer) were assigned to key topics used in chapter 2.4 and addressed in issue papers where relevant. As a second step, commitments within one topic area were assessed for their environmental impacts and the level of particularity in comparison with other achievements in the same group. In order to identify good practice, criteria have to be developed and applied. Possible criteria are:
The speed of implementation (difference of years between baseline and timeline)
The envisaged reduction (e.g. minus 10%, minus 30%, etc.)) The envisaged increase (plus 10%, 100 products more, 50 shops more, etc.)
Target achievement (achieved – not achieved) It should be noted that these criteria can only partly reflect how ambitious the target is. The following aspects need to be taken into account:
The level of environmental performance of companies in the base line year differ – the better the environmental performance of a company in the base line year, the more efforts are needed to improve the performance
National laws, funding systems etc., differ. A commitment in one country could go well beyond legal requirements; in another country the same commitment might just meet the legal requirement. Funding systems can also provide incentives to improve environmental performance (e.g. insulation directives, energy feed-in tariffs, etc.) The financial circumstances of the average customers of a company differ. The higher the income of customers, the more money can/will be spent for environmentally friendlier products (which are usually not the cheapest) The climatic conditions of the countries and regions differ. In hot regions, air conditioning and cooling will be of importance, in cold regions, heating will be of higher importance. Retail companies differ. For example, food-driven retail formats use almost 50% of the energy for food refrigeration, non-food retail formats use up to 50% for store lightning. Consequently, different measures are good practice, showing different effects. Based on this, the project team identified examples of targets that could be considered as examples of good practice for environmental activities in the retail sector in 2011. The selection does not generally make comparisons with similar, or even more ambitious, commitments made in previous years. In addition, it is exemplary and not exhaustive, and aims at covering a broad range of retail companies. In many cases, other companies have taken similar measures either in the past or without reporting them to REAP. Therefore, the project team recommends considering recognition of achievements without further specification of retail companies/associations, at least in a number of cases. Tables with best practice examples are included in Annex 4.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 46
4 Conclusions and Recommendations
4.1 General conclusions In summary, the third progress monitoring round revealed further improvement and harmonisation of standards and daily practice under the reported priority goals of the retail forum throughout Europe. As observed in the last two monitoring rounds, the number of reported commitments further increased as did the number of members participating in the Retail Forum. Repeatedly, it can be stated that commitments are predominantly reported in the categories “What we sell” and “How we sell”. The number of commitments in the category “Communication” remained stable which might be caused by the fact that the commitments reported in this category are phrased mainly generally, but actually contain different and numerous strategies or measures that are expanded over time.
As agreed at the beginning of the project, commitments were no longer allocated to visions. Therefore, ETREAP revised the keywords that simplified an allocation to the areas of activity and/or Issue Paper topic. According to this structural change the commitments from 2010 were re-allocated to the new topic areas to be able to achieve a comparable basis with the activities of the last years and monitor the progress made. As previously stated, the shift towards sustainable products already observed last year continues and increases even more. The number of commitments in the remaining categories remains more or less stable with slight increases or decreases in the respective areas of activity. The number of commitments with medium or long-term timelines has again increased this year. These targets tend to be more innovative and/or ambitious with a more comprehensive approach.
Targets continue to have varying points of reference, which can for instance be the company level versus a selected subgroup of stores of a company (all new, all in one Member States) or a single installation, as well as for instance overall sales versus a specific product group. In total however, some improvements in clarity and preciseness could be observed. Slight difficulties remained with the information on progress indicators, as the data reported to the MAP is phrased rather generally. Nevertheless, a good and satisfying experience was made with the drafting of the progress monitoring texts to the members of the retail forum using the data from the MAP as well as the information published in CSRs and/or websites asking for completion and clarification. As the MAP data was received quite late this year there was only a short time to prepare the draft progress monitoring reports and only a short time to ask for feedback, which resulted in difficulties in finding suitable dates for store visits during the summertime due to the holiday season.
As regards the quality of commitments, there remain some regional differences, which tend to reflect the economic situation, the starting point and the pressures imposed by customers and governments. Efforts to level the playing field continue but the economic crisis has a considerable impact on the progress made and the possibilities for improvement for a number of the companies. During the store visits we endeavoured to take the opportunity to find out more about the environmental backgrounds of the countries visited. It can be stated that due to political, economical and societal circumstances, sustainability is interpreted differently and with a varying intensity. The
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 47
topic of waste management seems to bear a lot of remaining potential from local or regional administrations. Retailers in general are very willing to improve their waste management but do depend on the given infrastructures not complying with the standards that would be necessary.
As regards the store visits, the focus was given this year to the members of the retail forum that have not yet been visited at all, and fortunately we are able to report that the ETREAP had the chance to visit all members over the last 3 monitoring rounds. We received several remarks and suggestions for improvement from the retail companies visited. As the progress that can be made within one year is limited it was suggested to extend intervals. We envisage accordingly to organise store visits in average every 3 year, unless particular innovative commitments are newly introduced which were not covered by visits before.
Cooperation with retailers in general was again highly cooperative and excellent, both with regard to provision of progress data and store visits.
4.2 Achievements made by 2011 As already envisaged in the previous report, deadlines for 2011 or 2012/2013 are set in particular for commitments related to Marketing & Communication and Sustainable Products, with the number of reported commitments in regard to sustainable products having explicitly increased. The other areas of activities (Energy efficiency, Optimisation of distribution, Carbon footprint, Packaging optimisation, Waste management) approximately contain comparable numbers of commitments; Water management is the only topic that is not prioritised in reporting so far.
On the company/association level, reporting for 2011 and those ongoing was particularly intensive for Carrefour, Colruyt, Delhaize, El Corte Inglés, Kaufland, Royal Ahold, Sonae and The Co-operative, where more than 15 commitments were reported by each. Asda Walmart, Marks & Spencer, Mercadona, TESCO and Coop Norway reported more than 10 commitments to the MAP 2012, the remaining range between 1 and 9.
Compared to last year, more commitments were reported for organic and fair-trade products, as well as for certified tissue/wood and sustainable seafood. Energy efficiency decreased, though the quality of commitments remained stable. New targets for optimisation of the distribution system slightly decreased, keeping the focus on vehicle emissions, innovations in distribution platforms and green or local procurement. Reporting on specific Marketing and Communication targets declined, but it can be stated that commitments in this area are phrased mainly generally, but actually contain different and numerous strategies or measures united in one commitment which had often already been reported to the MAP in previous years. The number of reported new targets in regard to Carbon footprint and Packaging remained stable, whereas reported targets in relation to waste management further increased. Water management very much depends on the geographical location and is not yet a priority issue in reporting for most of the retail forum members.
As a general rule it can be stated that target achievement in general is good, but certain challenges exist in commitments related to customers’ bags and waste management, where success depends on customers and/or public services. Store visits in general could support target achievement based on provided data, taking into account the implicit limitations of store visits.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 48
4.3 Examples of good practice in 2011 Based on the reported achievements for targets covered by the reporting period this year, we identified a number of companies that showed particularly interesting or ambitious commitments in the different topic areas covered by issue papers and in a few additional areas. These highlights were selected, as they were more ambitious than comparable commitments from the same year, or because they represent a unique or innovative approach not yet covered by many competing companies.
1. Energy efficiency: C&A (energy efficient lighting), Mercadona (heat recovery).
2. Optimisation of distribution system: The Co-operative Group (Agronomic Code of Practice), IKEA (Sustainable Cotton projects), Carrefour (sustainability self-assessment tool for suppliers).
3. Marketing and communication: REWE (report on chemicals in fruits and vegetables).
4. Timber: M&S (share of sustainable wood).
5. Labelling: Kooperativa Förbundet (Share of organic products), Kaufland (communication strategy in regard to sustainable fish and other environmental issues including shelf marking).
6. Seafood: Metro Group (number of MSC labelled products).
7. Sustainable tissue: C&A (sales of organic cotton).
8. Other: Asda Walmart (sustainable palm oil).
9. Carbon footprint of stores: Colruyt (100% of green energy supply from own production).
10. Packaging: Mercadona (reduction in weight of wine bottles).
11. Waste management: FCD (collection equipment), IKEA (waste recycling rates).
This selection does not generally compare with similar or even more ambitious commitments made in previous years. In addition, it is exemplary and not exhaustive and aims at covering a broad range of retail companies. More details on the prioritized commitments as well as other commitments which could also be recognized are listed in Annex 4.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 49
4.4 Recommendations for future REAP progress monitoring
Based on the experiences made during this third round of progress monitoring we would like to recommend the following actions to further improve the progress monitoring and assessment of environmental achievements made in the retail sector in future:
(1) Further improve clarity of targets, splitting commitments between several activities, which would ease the allocation of keywords and limit the keywords in the data base. (2) Further increase precision of commitments in the MAP, with an exclusive reporting of concrete targets; assure that commitments contain a full data set including a baseline (this is not essential for all kinds of commitments), a clearly defined target and a timeline. (3) Further expand the reporting to the MAP to a broader range of commitments in order to better reflect overall environmental activities in the sector, and put a stronger focus on innovative voluntary approaches. (4) Reduce administrative burden and facilitate data transfer by enhanced use of CSRs for progress monitoring. (5) Reconsider frequency of store visits, aiming at 2-3 yearly intervals for individual companies. (6) Continue work on recognition schemes. (7) Indicate reporting year in the data base.
European Commission Final Report Services on Monitoring Retailers’ REAP commitments No. 07.0307/2011/606111/SER/C1 50
Contact details:
ETREAP c/o BiPRO GmbH Grauertstr. 12 81545 Munich, Germany Phone: +49-89-18979050 Fax: +49-89-18979052 Mail: [email protected]
European Commission Final Report Services on Monitoring Retailers’ REAP commitments
European Commission, Brussels
SERVICE CONTRACT No.07.0307/2011/606111/SER/C1
ANNEX FINAL REPORT
“Monitoring of REAP commitments and technical support for Retail Forum Issue Papers”
04 December 2012
Consortium ETREAP Expert T eam REAP
No. 07.0307/2011/606111/SER/C1 2
2
Content
1. Annex I ...... 8 1.1 Commitments in database by category ...... 8 1.1.1 Overview on targets in the REAP category “What we sell” from 2011 and ongoing ...... 8 1.1.2 Overview on targets in the REAP category “How we sell” ...... 15 1.1.3 Overview on targets in the REAP category “Communication” ...... 23 1.2 Achieved commitments used for evaluation by topic ...... 30 1.2.1 Correspondence between area of activity and visions 2011 ...... 30 1.2.2 Energy efficiency ...... 31 1.2.3 Optimisation of distribution system ...... 32 1.2.4 Marketing and Communication ...... 34 1.2.5 Sustainable products...... 36 1.2.6 Carbon footprint of stores ...... 39 1.2.7 Packaging ...... 40 1.2.8 Waste management ...... 42 1.2.9 Water management ...... 43 1.3 Commitments selected for progress monitoring ...... 44
2. Annex II - commitments by retailer reported to MAP 2012 ...... 66 2.1 Environmental activities reported to MAP 2012 by ANCC – Coop Italia ...... 66 2.2 Environmental activities reported to MAP 2012 by APED ...... 67 2.3 Environmental activities reported to MAP 2012 by Asda Walmart ...... 67 2.4 Environmental activities reported to MAP 2012 by Auchan ...... 68 2.5 Environmental activities reported to MAP 2012 by C&A ...... 69 2.6 Environmental activities reported to MAP 2012 by Carrefour ...... 70 2.7 Environmental activities reported to MAP 2012 by CCC ...... 71 2.8 Environmental activities reported to MAP 2012 by Colruyt ...... 72 2.9 Environmental activities reported to MAP 2012 by Coop Norway ...... 73 2.10 Environmental activities reported to MAP 2012 by Delhaize Group...... 74 2.11 Environmental activities reported to MAP 2012 by El Corte Inglés ...... 76 2.12 Environmental activities reported to MAP 2012 by EROSKI ...... 77 2.13 Environmental activities reported to MAP 2012 by EuroCoop ...... 78 2.14 Environmental activities reported to MAP 2012 by FCD ...... 78 2.15 Environmental activities reported to MAP 2012 by IKEA ...... 79 2.16 Environmental activities reported to MAP 2012 by Inditex ...... 79
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 3
3
2.17 Environmental activities reported to MAP 2012 by Kaufland ...... 81 2.18 Environmental activities reported to MAP 2012 by Kooperativa Förbundet (KF) ...... 82 2.19 Environmental activities reported to MAP 2012 by Lidl ...... 82 2.20 Environmental activities reported to MAP 2012 by Marks&Spencer ...... 83 2.21 Environmental activities reported to MAP 2012 by Mercadona ...... 84 2.22 Environmental activities reported to MAP 2012 by Mercator ...... 85 2.23 Environmental activities reported to MAP 2012 by Metro Group ...... 86 2.24 Environmental activities reported to MAP 2012 by Rewe Group ...... 86 2.25 Environmental activities reported to MAP 2012 by S Group ...... 87 2.26 Environmental activities reported to MAP 2012 by Sonae...... 88 2.27 Environmental activities reported to MAP 2012 by Tesco ...... 89 2.28 Environmental activities reported to MAP 2012 by The Cooperative Group ...... 90
3. Annex III - Store visit reports ...... 93 3.1 The Co-operative Group (UK)...... 93 3.2 Carrefour (FR)...... 99 3.3 Coop Norway (NO) ...... 105 3.4 Delhaize Group – Delhaize (BE) ...... 110 3.5 Delhaize Group – Alfa Beta (GR) ...... 117 3.6 Delhaize Group – Mega Image (RO) ...... 122 3.7 Kaufland (DE) ...... 128 3.8 Mercadona (ES) ...... 135 3.9 Mercator (SI) ...... 138 3.10 Sonae (PT) ...... 140 3.11 APED (PT) ...... 149
4. Annex IV ...... 152 4.1 Recommendations for examples of good practice ...... 152 4.1.1 Energy efficiency ...... 152 4.1.2 Optimisation of distribution system ...... 152 4.1.3 Marketing and communication...... 153 4.1.4 Sustainable products (timber, labelling, seafood) ...... 154 4.1.5 Carbon footprint of stores ...... 155 4.1.6 Packaging ...... 156 4.1.7 Waste management ...... 156
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 4
4
Tables
Table 1-1: Overview on targets in the REAP category “What we sell” from 2011 and ongoing ...... 8
Table 1-2: Overview on targets in the REAP category “How we sell” ...... 15
Table 1-3: Overview on targets in the REAP category “Communication” ...... 23
Table 1-4: Correspondence between area of activity and visions 2011 ...... 30
Table 1-5: Energy efficiency ...... 31
Table 1-6: Optimisation of distribution system ...... 32
Table 1-7: Marketing and Communication ...... 34
Table 1-8: Sustainable products ...... 36
Table 1-9: Carbon footprint of stores ...... 39
Table 1-10: Packaging ...... 40
Table 1-11: Waste management ...... 42
Table 1-12: Water management ...... 43
Table 1-13: Commitments selected for progress monitoring...... 44
Table 2-1: Environmental activities reported to MAP 2012 by ANCC – Coop Italia ...... 66
Table 2-2: Environmental activities reported to MAP 2012 by APED ...... 67
Table 2-3: Environmental activities reported to MAP 2012 by Asda Walmart ...... 67
Table 2-4: Environmental activities reported to MAP 2012 by Auchan ...... 68
Table 2-5: Environmental activities reported to MAP 2012 by C&A ...... 69
Table 2-6: Environmental activities reported to MAP 2012 by Carrefour ...... 70
Table 2-7: Environmental activities reported to MAP 2012 by CCC ...... 71
Table 2-8: Environmental activities reported to MAP 2012 by Colruyt ...... 72
Table 2-9: Environmental activities reported to MAP 2012 by Coop Norway ...... 73
Table 2-10: Environmental activities reported to MAP 2012 by Delhaize Group ...... 74
Table 2-11: Environmental activities reported to MAP 2012 by El Corte Inglés ...... 76
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 5
5
Table 2-12: Environmental activities reported to MAP 2012 by EROSKI ...... 77
Table 2-13: Environmental activities reported to MAP 2012 by EuroCoop ...... 78
Table 2-14: Environmental activities reported to MAP 2012 by FCD ...... 78
Table 2-15: Environmental activities reported to MAP 2012 by IKEA ...... 79
Table 2-16: Environmental activities reported to MAP 2012 by Inditex ...... 79
Table 2-17: Environmental activities reported to MAP 2012 by Kaufland ...... 81
Table 2-18: Environmental activities reported to MAP 2012 by Kooperativa Förbundet (KF) ...... 82
Table 2-19: Environmental activities reported to MAP 2012 by Lidl ...... 82
Table 2-20: Environmental activities reported to MAP 2012 by Marks&Spencer...... 83
Table 2-21: Environmental activities reported to MAP 2012 by Mercadona ...... 84
Table 2-22: Environmental activities reported to MAP 2012 by Mercator ...... 85
Table 2-23: Environmental activities reported to MAP 2012 by Metro Group ...... 86
Table 2-24: Environmental activities reported to MAP 2012 by Rewe Group ...... 86
Table 2-25: Environmental activities reported to MAP 2012 by S Group ...... 87
Table 2-26: Environmental activities reported to MAP 2012 by Sonae ...... 88
Table 2-27: Environmental activities reported to MAP 2012 by Tesco ...... 89
Table 2-28: Environmental activities reported to MAP 2012 by The Cooperative Group ...... 90
Table 3-1: Exemplary environmental and sustainability activities identified at The Co- operative food, Golden Cross House, London ...... 93
Table 3-2: Exemplary environmental and sustainability activities identified at The Co- operative food, Soho, London ...... 96
Table 3-3: Exemplary environmental and sustainability activities identified at Carrefour Planet Athis Mons ...... 100
Table 3-4: Exemplary environmental and sustainability activities identified at Carrefour Planet La Ville-du-Bois ...... 102
Table 3-5: Exemplary environmental and sustainability activities identified at the distribution centre and visited stores ...... 105
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 6
6
Table 3-6: Exemplary environmental and sustainability activities identified at Delhaize Supermarket Hankar ...... 111
Table 3-7: Exemplary environmental and sustainability activities identified at Delhaize supermarket Mutsaard ...... 115
Table 3-8: Exemplary environmental and sustainability activities identified at AB Mega ...... 118
Table 3-9: Exemplary environmental and sustainability activities identified at the green store AB Stamata ...... 120
Table 3-10: Exemplary environmental and sustainability activities identified at Mega Image Titulescu ...... 123
Table 3-11: Exemplary environmental and sustainability activities identified at Mega Image Iancu de Hunedoara ...... 126
Table 3-12: Exemplary environmental and sustainability activities identified at Kaufland Eppingen ...... 128
Table 3-13: Exemplary environmental and sustainability activities identified at Kaufland Neckarsulm ...... 130
Table 3-14: Exemplary environmental and sustainability activities identified at Mercadona, C/Lauria, Valencia ...... 135
Table 3-15: Environmental and sustainability activities identified at Mercator, Nove Fužine, Ljubljana ...... 138
Table 3-16: Exemplary environmental and sustainability activities identified at Continente, Colombo Shopping Centre ...... 142
Table 3-17: Exemplary environmental and sustainability activities identified at Worten, Colombo Shopping Centre ...... 144
Table 3-18: Exemplary environmental and sustainability activities identified at Continente Modelo, Mem Martins ...... 146
Table 3-19: Exemplary environmental and sustainability activities identified at Continente, Lisbon - Estrada Nacional 249/1 Venteira 2724-510 Amadora ...... 149
Table 3-20: Exemplary environmental and sustainability activities identified at Auchan, Jumbo store, Lisbon - Centro Comercial Alegro. Avenida dos Cavaleiros. 2792- 045 Carnaxide...... 150
Table 4-1: Energy efficiency ...... 152
Table 4-2: Optimisation of distribution system ...... 152
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 7
7
Table 4-3: Marketing and communication ...... 153
Table 4-4: Sustainable products (timber) ...... 154
Table 4-5: Sustainable products (labelling)...... 154
Table 4-6: Sustainable products (seafood) ...... 154
Table 4-7: Sustainable products (sustainable tissue) ...... 155
Table 4-8: Sustainable products (other) ...... 155
Table 4-9: Carbon footprint of stores ...... 155
Table 4-10: Packaging ...... 156
Table 4-11: Waste management ...... 156
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 8
8
1. Annex I
1.1 Commitments in database by category
1.1.1 Overview on targets in the REAP category “What we sell” from 2011 and ongoing
Table 1-1: Overview on targets in the REAP category “What we sell” from 2011 and ongoing
What we sell
Baseline Retailer Target description Target Timeline Year ANCC- Waste prevention through application Continuous Ongoing Coop Italia of 3R (saving material at the savings in terms of production stage, re-use of bottles materials and containers due to bulk products and use of recycled materials) in line with the European legislation on packaging and waste ANCC- Promote recycling by consumer via Continuous Ongoing Coop Italia introduction of disposal labels on increase of packaging to support sorted waste disposal labels on collection packaging ANCC- Promote sales of ecological products, Continuous Ongoing Coop Italia FSC labelled paper products, Friends increase of of the Sea or Dolphin Safe certified labelled and fish and tuna products certified products ANCC- Decrease single-use shopping bags by Continuous Ongoing Coop Italia offering alternatives decrease of single- use bags/increase in number of alternative bags Asda Walmart Increase products sourced from local Continuous 2010 2015 suppliers increase of local sourcing Asda Walmart Expand existing initiatives including 100% 2010 2015 Farm Links & education schemes
Asda Walmart Reduce fresh food waste & utilise -10% 2010 2015 unavoidable waste using sustainable methods by 10% farm to fork Asda Walmart Support WRAP to deliver sectoral -10% 2009 2013 target to reduce carbon impact of packaging Asda Walmart Use only sustainable palm oil in Asda 100% 2010 2014 brand products
Asda Walmart Use only sustainable palm kernel oil 100% 2010 2015 in Asda brand products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 9
9
What we sell
Baseline Retailer Target description Target Timeline Year C&A Encourage customers to reduce increase in ongoing tumble drying wherever possible labelled products (labelling) C&A Suggest washing one-click-down in increase in ongoing order to decrease energy labelled products consumption, e.g. 30°C instead of 40° C&A Further increase the share of organic continuous 2011 cotton products increase in number of products up to 32,5 Mio items C&A Further increase the share of organic continuous 2012 cotton products increase in number of products up to 60 Mio items Carrefour Promote and increase the share of Increased share 2011 sustainable products (EU eco labelled compared to products, energy saving light bulbs, baseline FSC and MSC certified products – and Carrefour Bio – organic products) Carrefour Outdoor furniture assortment FSC 100% 2011 labelled
Carrefour Tropical hardwood certified according 100% 2013 to FSC or in time bound to achieve FSC Europe Carrefour Certified sustainable palm oil (RSPO) 100% 2015 in own products
Carrefour Make available Carrefours 100% of its 2012 sustainability self-assessment tool suppliers
CCC Promote the sales of plants requiring 85% of plant 2012 low levels of water hence applying sellers sustainability criteria Colruyt Sell concentrated liquid washing 100% 2011 products in Colruyt supermarkets to save water and reduce transport Colruyt Increase the energy efficiency of Systematic Ongoing white goods in assortment (catalog increase sales) Colruyt Self-imported full wooden garden 100% 2011 furniture to be FSC or equivalent labelled (catalog sales). Colruyt Develop a generic sustainability Vision and screening method for product groups Method available
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 10
10
What we sell
Baseline Retailer Target description Target Timeline Year Coop Norway Promote sales of organic products via Increased sales Ongoing discounts on organic fruits and vegetables Coop Norway Promote sales of ecolabelled Increased sales Ongoing products and increase number of own brand ecolabelled products Coop Norway Substitute all own brand reusable 100% recyclable Achieve plastic bottles for mineral water PET-bottles d
Delhaize Implementation of a private brand 1) PVC eliminated 2010 1) target 2012 Group sustainable packaging strategy 2) overall 2) 29 tons in packaging weight 2011 reduced 3) all bio range 3) more recycled- content and plant- based materials Delhaize Delhaize Belgium private brand liquid 100% 2011 Group washing products concentrated
Delhaize Increase sales of organic products at +5% and +188% 2011 Group Delhaize Belgium and at Mega Image (Romania) Delhaize Increase number of “Eco” private 29 products in BE 2011 Group brand products in product range
Delhaize Offer of 23 “AB Terra Leaf” products Increase sales by 2011 Group at Alfa Beta (Greece): a range of 0.5% detergents, tissue paper, cosmetics and garbage bags that are either eco- friendly or FSC compliant Delhaize “Gusturi Romanesti” a special range continuous 2010 2011 Group of traditional Romanian products increase in sales launched in 2010. and number of products on offer Delhaize Develop strong partnerships with Continuous Ongoing Group local suppliers to promote local increase economy and to meet customer demands for local products Delhaize Increase sales of the ”Close to Greek 19% 2011 Group Nature” products at Alfa Beta (Greece) Delhaize Collaborate with Milcobel, to support Increased offer of not specified Group local sustainable milk production local milk in BE
Delhaize Promote the production and sales of 65% local 2011 Group seasonable fruits and vegetables suppliers in BE (Delhaize Belgium) El Corte Inglés Work with suppliers to preserving Increased 2011 marine resources and offer products share/number
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 11
11
What we sell
Baseline Retailer Target description Target Timeline Year caught with friendly fishing methods
El Corte Inglés Development of health and safety Standard in place 2011 standard for textiles for the Groups companies El Corte Inglés Support studies on water Increase budgets Ongoing consumption of different textile products El Corte Inglés Promote the sales of high ecological Continuous Ongoing value supermarket products by increase expanding the number of references in supermarkets and publicise the areas where these products are offered El Corte Inglés Decrease single-use shopping bags by Analysis of 2011/2012 offering alternatives options accomplished EROSKI Reduce CO2 emissions -12% 2012
EROSKI Reduce environmental impact of Continuous Ongoing products by developing new reduction of packaging systems impact; new packaging systems EROSKI Reduce environmental impact of Continuous Ongoing products by promoting sustainable reduction of products (FSC, MSC) impact; continuous increase in sustainable products EROSKI Develop software to perform Life- Software available Not specified cycle assessment of products
EROSKI Promote and source products from Continuous Ongoing local suppliers increase in number and promotion measures IKEA Cotton used for IKEA products from 100% 2015 farmers applying better management practices IKEA Materials for home furnishing 100% 2015 products shall be renewable, recyclable or recycled IKEA Wood raw material for solid wood 35% 2012 products shall come from forests certified as responsibly managed.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 12
12
What we sell
Baseline Retailer Target description Target Timeline Year Inditex Increase the use of sustainable fibres Continuous 2005 Not specified increase / decrease Inditex Implementation of tools to assess Implemented Ongoing environmental(water) and carbon impact of products Inditex Implementation of restricted list (RSL) 100% 2015 across the production processes to monitor compliance of the value chain with company code of conduct Inditex Engagement in international Participate in Ongoing initiatives to support the protection Better Cotton and preservation of natural resources Initiative (BCI) Textile Exchange (TE) CEO Water Mandate Sustainable Apparel Coalition (SAC) Leather Working Group (LWG) Kaufland Increase the range of FSC-, MSC-, Blue Continuous Ongoing Angel- (Blauer Engel) and Sustainable increase of Cleaning-labelled products and labelled products products with the EU organic farming logo Kaufland Continue training of employees and Training Ongoing/ establish E-learning platform implemented/ 2013 platform established Kaufland Extend the concept of rabbit farming Continuous Achieved with suppliers in cooperation with increase animal welfare organisations Kaufland Own brand products will only contain 100% 2015 alternative oils to palm-oil or sustainable palm-oil Kooperativa To increase the sale of organic food 10% of total food 2008 2012 Förbundet (KF) from 6% to 10% sale
Kooperativa To increase the sale of MSC products 30% of toal sales 2012 Förbundet (KF) and other labels of sustainably sourced fish products Kooperativa To maintain leading position in Maintain position Ongoing Förbundet (KF) product range and sale of Fair Trade products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 13
13
What we sell
Baseline Retailer Target description Target Timeline Year Kooperativa All central suppliers have to sign and 100 % compliance Ongoing Förbundet (KF) comply with KF code of conduct with regard to environmental and social responsibility Lidl Extend the range and the absolute Continuous Baseline Ongoing number of sustainable products in increase year Germany (certified according to 2011 ecological standards and European Flower labelled products) Lidl Promotion of local sourced and Continuous Baseline Ongoing manufactured products increase/Promotio year n activities in 2011 place Marks&Spenc Provide responsibly sourced wood 100% responsibly 2012 er (recycled, FSC certified or otherwise sourced wood sustainable) Marks&Spenc Implement a Gold/Silver/Bronze 100%/(25%) 2015 er sustainability benchmarking standard for suppliers to improve ethical and environmental performance and have all suppliers engaged (min one quarter at gold level) Mercadona Reduce the amount of single-use -90% 2007 2011 plastic bags free of charge in all stores
Mercadona All products from house ware 100% 2010 2011 collection made with plastic recycled from other integrated supplier’s processes Mercadona All own-brand tinned tuna is Dolphin- 100% 2008 2011 safe certified
Mercadona 70 gweight reduction for own brand 100% 2008 2011 wine bottles which saves 2,100 tonnes glass / year Mercadona Own brand detergents (liquid and 100% 2007 2011 powdered) are concentrated
Metro Group Expand supplier training with UNIDO Increase number Ongoing/ (suppliers in Russia and India were of trained 2011 involved as targeted for 2011) suppliers/Supplier s in Russia and India Metro Group Publication of METRO GROUP fish Fish policy and 2011 purchasing policy and respective guidelines guidelines for sales lines. published Metro Group Increase range of MSC-certified fish +15% (110 MSC- 2009 2011 products certified products)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 14
14
What we sell
Baseline Retailer Target description Target Timeline Year Rewe Group Increase the number of products with 150 PRO PLANET 2011 the PRO PLANET label labelled products
Rewe Group Increase the amount of sustainably 10,000t 2013 sourced palm oil
Rewe Group Increase the percentage of 25% 2013 segregated’ sourcing
Rewe Group Increase the share of sustainable 2,000t Mid 2013 sourced cocoa and cocoa products
S Group Deposit schemes for beverage 100% In place packaging
S Group Increase range of own-brand organic Increased number Ongoing products
S Group Organic breakfast (Radisson Blue Offer available Ongoing Hotel)
Sonae Offer healthier and own-brand Maintain offer 2011 organic products (Equilíbrio and Bio)
Sonae Certification under ISO 9001 standard 100% certified 2011 for the launching of Store Brand products Sonae Promotion of more ecological Increase in print 2011 products (reduced packaging labels/offer of material, reusable bags) reusable bags Sonae Increase the marketing measures for Continuous 2011 not endangered fish/seafood increase / ,increase the sales of fish farming reduction products, reduce the sales of fish caught by trawling Tesco Reduce traditional grocery products 5% 2009 2012 and packaging waste in the supply chain (Courtauld 2 target) The Reduce total waste araisings and reduction / 70% 2011 Cooperative maintain a 70% reuse/recycling rate reuse/recycling Group across CFS’ main offices, including Britannia The reduce the carbon impact of The Co- -10% 2009 2012 Cooperative operative Food’s packaging Group The Ensure that the vast majority of Continuous 2013 Cooperative operational waste is diverted away increase Group from landfill by 2013, and expand work with Fare share on food waste
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 15
15
What we sell
Baseline Retailer Target description Target Timeline Year The Reduce the number of carrier bags -75% 2006 2013 Cooperative used by The Co-operative Group Group The Stock white goods A or above No offer of goods 2007 Ongoing Cooperative below A Group The Work alongside small local suppliers Continuous Ongoing Cooperative and food agencies to source local increase/supply Group products to increase sales of products 25% of all fresh in the ‘Grown by us’ range(NB ‘Grown produce sold in by us’ has now been rebranded) Co-operative Food stores The Ensure all own-brand canned tuna is 100% 2011 Cooperative pole and line caught Group The FSC certification for The Co-operative 100% 2012 Cooperative Food’s greaseproof paper Group The Only sell own-brand products with 100% 2011 Cooperative certified palm oil (CSPO) either Group segregated CSPO or covered by GreenPalm credits The Move soya sourcing to a sustainable Continuous 2015 Cooperative footing increase Group The Reduce pesticide derogations -10% 2010 Cooperative Group The Extend the range of household Continuous Ongoing Cooperative products accredited to the EU Eco- increase Group label standard
1.1.2 Overview on targets in the REAP category “How we sell”
Table 1-2: Overview on targets in the REAP category “How we sell”
How we sell
Baseline Retailer Target description Target Timeline Year ANCC- Build additional photovoltaic plants 26 new plants 2011 Coop Italia APED Promote the replacement of incentive schemes 2011 halogen lamps by LED in member in place companies APED Promote the replacement of CFL by 100% incentive 2011 LED lamps in refrigerating schemes in place appliances in member companies APED Encourage correct solid waste Share of waste 2011
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 16
16
How we sell
Baseline Retailer Target description Target Timeline Year management in stores recycled/recovere d below 70% Asda Walmart Maintain reduction in carbon -10% 2005 2015 footprint Asda Walmart Reduce emissions from transport -60% 2005 2015 operations Asda Walmart Reduce carbon emissions from -35% 2005 2015 existing stores, depots & offices Asda Walmart Establish a new more carbon +30% 2005 2015 efficient depot model Asda Walmart Continue to support the New Life maintain 100% 2010 Ongoing project to recycle all defect clothes and divert from landfill Auchan Increase the percentage of waste Recycle 90% of 2008 2012 which is recycled from stores in the waste 90% France produced by stores in France Auchan Increase mass of methanized waste Increase up to 2008 2012 (Baseline: 2300 t) 13 500 t in 2012 C & A Reduce usage of plastic bags by Continuous Ongoing promoting the corporate bio cotton reduction/increas bag and send profits from this bag e to social/development aid projects C&A Increase the installation of an Continuous 2008 2015 energy efficient lighting system in reduction in kWh existing and new stores C&A Reduce CO2 emissions 20% Not specified Carrefour Increase energy efficiency per sq.m. 30% 2004 2020 of sales area Carrefour Reduce CO2 emissions of all stores -40% 2009 2020 in France, Spain, Belgium and Italy Carrefour Increase the use of fibres from 100% 2011 (2012) certified sustainable forest (all over the management and/or recycled world) sources in Europe Carrefour Stop the distribution of free 0% free 2012 disposable plastic checkout bags in disposable plastic all stores checkout bags Carrefour Reduction of CO2 emissions by Continued Ongoing optimised transport (e.g. optimised reduction truck filling, delivery rounds, backhauling) CCC Inform companies about the 50% of companies 2012 environmental impacts of in Barcelona construction materials region CCC Increase use of loading/unloading 80% of companies 2012 zones for the supply of goods to in Barcelona facilitate efficiency of mobility region
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 17
17
How we sell
Baseline Retailer Target description Target Timeline Year CCC Reduce private transport by -15% employees 2012 promoting the use of public in shopping transport, bicycle or by foot centres, Barcelone Region using private car CCC Reduce energy consumption -6% 2012 2014 CCC Reduce transport and travels -8% 2012 2014 CCC Reduce paper consumption -8% 2012 2014 CCC Promote calculation of partners 50% of partners 2014 carbon footprint and implement implementing measures to reduce CO2 emission reduction measures Colruyt Build eco-efficient stores (eco- Increased number Ongoing design, simple lay-out, closed refrigerators and cooling zones in Colruyt, Okay, Bio- Planet stores) Colruyt Re-usable bags, designed by in place Ongoing children available in SPAR supermarkets Colruyt Bio-cotton bags in Bio-Planet stores in place Ongoing and bio-degradable bags in Dreamland stores available Colruyt Establishment of central delivering Continued Ongoing system instead of individual decrease in deliveries to save kilometers delivery km Colruyt Invest in covered unload zones, Continued Ongoing extra silent trailers and hybrid trucks increase to increase the number of silent, off- peak deliveries Colruyt Increase (km/t of goods) delivery to Continued Ongoing distribution centres via train and increase water Colruyt Trucks at least comply with the Euro 100% 2011 V norm Colruyt Increase number of employees Continued Ongoing using alternative transport modes increase (train, bike, bus, car pooling) Colruyt DATS 24 will open four CNG gas 4 CNG gas stations 2012 stations Colruyt Electricity-energy will be own green 100% 2011 production (sun, wind, biomass) Colruyt Reduction of energy use 10% 2015 Colruyt Production of green hydrogen out of successful pilot 2012 renewable energy at the distribution centre in Halle and testing the use of forklifts on hydrogen (European demo project, Interreg)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 18
18
How we sell
Baseline Retailer Target description Target Timeline Year Colruyt Monitoring of energy use in Continuous Ongoing buildings and CO2 emission decrease reduction according to the GHG protocol Colruyt Reduce food waste by continuing Continued Ongoing cooperation with food banks decrease Colruyt Increase recycling/re-use of waste 80% recycling/re- 2015 rate (Colruyt, Okay, Bio-Planet) use Colruyt Maximise recycling efforts (carton, Continuous Ongoing plastics) and use of organic waste increase for bio-fermentation Delhaize Group Reduce carbon equivalent emissions -20%/sales m² 2020 (CO₂) Delhaize Group Reduce electricity consumption -30% 2020 Delhaize Group Use only renewable energy 100% 2011 (Delhaize Belgium) Delhaize Group Increase production of energy Continuous 2009 Ongoing generated by on-site solar panels increase Delhaize Group Replace ozone-depleting substances 100% Ongoing (ODS) with ozone-friendly HFCs in all stores Delhaize Group Optimisation of distribution system, continued Ongoing combining store deliveries and optimisation of backhauling for return trips distribution Delhaize Group Ban of plastic non reusable carrier 0% non reusable Ongoing bags at check-outs (at Delhaize in carrier bags in Belgian supermarkets and Alfa-Beta) Belgium and by promoting alternatives Greece Delhaize Group Remodel existing stores and build Continuous Ongoing new stores (green buildings) increase El Corte Inglés Replace conventional bulbs by less continued Ongoing energy consuming bulbs replacement El Corte Inglés Replace conventional transformers continued Ongoing by electronic transformers replacement El Corte Inglés Change permanent lighting in low continued Ongoing transited areas by automatic replacement movement sensor switches El Corte Inglés Progressive implementation of LED Continuous Ongoing (Christmas set up, etc.) increase El Corte Inglés refrigerators and freezers with Continuous Ongoing doors increase El Corte Inglés Recover heat from the freezers and Continuous Ongoing use to heat the frozen food aisles increase El Corte Inglés Cut off transportation emissions Continued Ongoing from non essential journeys decrease of
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 19
19
How we sell
Baseline Retailer Target description Target Timeline Year business journeys El Corte Inglés Increase the number of products 20% 2011 delivered by direct providers to centralised platform El Corte Inglés Increase pre-packaged Continuous Ongoing merchandise, prepared at source increase for display at the point of sale El Corte Inglés Install charging points for electric at least two 2012 vehicles in new stores charging points /new store EROSKI Implement energy efficiency Continuous Ongoing measures in stores (cooling zones, increase lighting etc.) EROSKI Increase sustainable transport Continuous Ongoing (reverse logistic flows, use of an increase additive in fuel, use of bio fuels, eco- driving, eco-efficient urban distribution, improvement of environmental management in subcontracted transport companies) EROSKI Waste minimisation and Continued Ongoing management improvement minimisation/reco very EuroCoop Encourage its members to Various activities Ongoing significantly reduce the carbon for carbon emissions derived from their emission activities reduction IKEA Use renewable energy for electricity Continued 2005 Ongoing and heating increase towards a 100% IKEA Reduce energy consumption (all Continued 2005 Ongoing operations in kWh/m3) decrease towards -25% IKEA Sort waste for recycling and/or Continued Ongoing energy recovery at stores and increase towards warehouses a 100% IKEA Reduce CO2 emissions by -10% 2010 2015 alternative transport modes IKEA Increase number of customers 15% 2015 travelling to IKEA stores by public transportation Inditex Reduce the environmental impact of 100% of new Ongoing new stores by improving the eco- stores eco- efficient store model efficient Inditex Reduce the power consumption for -30% Ongoing all stores which have been open for more than 10 years
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 20
20
How we sell
Baseline Retailer Target description Target Timeline Year Inditex Implement different environmental 100% of stores Ongoing measures (PEFC/FSC forest certification for wood and carrier bags, reuse cardboard boxes for distribution) Inditex Reduce global CO² -10% 2005 2015 emissions/garment Inditex Allocate part of the environmental 40% Ongoing budget in initiatives that protect the environment and improve the biodiversity Inditex Allocate part of the environmental 10% Ongoing budget in textile reusing and recycling Kaufland Increase optimised transport via -25% 2013 central warehouses Kaufland Implement innovative and efficient Continuous Ongoing technologies from pilot market implementation in in new and rebuild premises Kaufland Voluntary withdrawal for energy- 100% 2011 saving lamps in all stores Kaufland Reduction of paper usage by 100% cashiers 2011 training cashiers to ask customers if trained they want to receive a receipt Kooperativa Reduce direct emission of GHG in -40% 2008 2020 Förbundet (KF) relation to turnover Kooperativa Become climate neutral by off- Climate neutral 2020 Förbundet (KF) setting existing direct emissions business through external climate projects Lidl Increase the absolute number of increase 2011 2012 energy-saving freezing cabinets in Germany (new stores) Lidl Increase the absolute number of increase 2011 2012 energy efficient stores (e.g. in the field of heating/cooling systems, lighting, etc.) in Germany Marks&Spencer Open two new sustainable learning 2/year Ongoing stores/year Marks&Spencer Reduce store, office and warehouse -25%/sq ft 2012 energy usage -35%/sq ft 2015 Marks&Spencer Improve fuel efficiency in our 20% improvement 2012 deliveries to stores 35% improvement 2015 Marks&Spencer Reduce carbon emission of stores, Carbon neutral 2012 offices, warehouses, business travel and logistics (UK and Republic of
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 21
21
How we sell
Baseline Retailer Target description Target Timeline Year Ireland) Marks&Spencer Reduce store refrigeration gas -50% 2015 carbon emissions Marks&Spencer Implement CO2 systems in new 100% 2014/2030 store refrigeration installations (replace HCFCs by 2014 and HFCs by 2030.) Mercadona Reduce electrical consumption 420 stores 2007 2011 (efficient lighting system, improved isolation, efficient heating/cooling system with insulation) by further expanding number of eco-efficient stores Mercadona Reuse the heat produced by the air 100% of stores 2007 2011 conditioning in stores Mercadona Implement Euro V standard in truck 60% 2010 2011 fleet Mercadona Implementation of a control system 100% 2009 2011 to prevent cooling gas leaks in all stores. Mercator Improve records on packaging, EEE, Improved records 2010 2011 batteries and accumulators by improving IT support Mercator Inventory of sources of Inventory 2011 2012 environmental impacts and their established characteristics for devices and equipment by implementing SAP PM Mercator Include water quantities, municipal Parameter 2010 2011 waste quantities, district heating to included Balance Score Card (SAP BIOK) Mercator Reduce electric consumption per m² -4% 2008 2011 Metro Group Implementation of new carbon Accounting 2011 accounting reporting system system and IT tool according to Greenhouse Gas (GHG) implemented protocol and implementation of respective web-based IT tool Metro Group Set up of an energy efficiency Reduced energy 2011 2014 programme 2011-2014. Measures consumption 2011: energy efficient light tubes, solar tubes, closing doors for chilling devices Metro Group Install digital energy measuring 80% of sales 2011 systems (Smart-Metering-Systems) locations in sales locations worldwide worldwide Metro Group Increase number of Euro-5 engine 100% 2012 trucks in own fleet
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 22
22
How we sell
Baseline Retailer Target description Target Timeline Year Rewe Group Build Green Building Stores 15 new stores 2013 Rewe Group Provide electric car for DIY markets 10% of DIY 2011 of the REWE Group that are offering markets offering the customer service of the customer coordination of handcrafters service Rewe Group Develop and implement a technical 3,000 REWE 2011 energy management system. supermarkets equipped S Group Minimise food waste in grocery Continuous Ongoing stores by discount actions and decrease optimised purchase orders S Group Increase electricity use generated by +20% 2020 renewable energy from own plants S Group Improve energy efficiency 2% /year 2015 Sonae Increase number of suppliers Increase 2011 audited Sonae Implement more demanding eco- Requirements in 2011 efficiency requirements (Producers´ place Club Certification) Sonae Improve (current and new) Better system in 2011 suppliers’ traceability and place information on the origin of the fish. Sonae Reduce environmental footprint Decrease 2011 (reduce GHG emissions, electricity consumption, replace ODS) Sonae Increase number of fleet vehicles in 85% 2011 compliance with EURO 4 or higher standards Sonae Surpass the waste recovery rate 0,5% 2010 2011 achieved in 2010 Sonae Reduce consumption of water -2% in all stores 2011 Sonae Develop an international guide of Guide available 2011 Environmental Management for operations abroad Sonae Improvement and broadening of Better processes 2011 quality control processes and in place certifications (monitoring of non- food products, certification for own- brand non-food producers) Sonae Increase the number of facilities Increase number 2011 certified under ISO 14001 of certified Environmental Certification facilities Tesco Become a zero-carbon business zero-carbon 2050 without buying offsets business without buying offsets Tesco Reduce emissions per square foot -50% 2006 2020 from existing stores and distribution centres Tesco Reduce emissions per square foot of -50% 2006 2020 new stores and distribution centres Tesco Reduce carbon emissions per case -50% 2006 2012
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 23
23
How we sell
Baseline Retailer Target description Target Timeline Year of goods delivered Tesco Reduce carbon emissions per case -25% 2011 2020 of goods delivered Tesco Reduce the emissions of the - 30% 2020 products in supply chain Tesco Minimise the production of waste -10% 2009 2012 by increased recycling rate and increased recycled content of packaging material (Courtauld 2 target) Tesco Recycle 150,000 and eliminate -75,000t/recycle 2009 2012 75,000 tonnes of waste 150,000t
1.1.3 Overview on targets in the REAP category “Communication”
Table 1-3: Overview on targets in the REAP category “Communication”
Communication
Baseline Retailer Target description Target Timeline Year ANCC- Information and consumer Increase knowledge Ongoing Coop Italia education via Consumer magazine, free phone service, website, CSR reports, leaflets, teaching material for schools and training for members ANCC- Continue with the “Save energy” Continue PROMISE 2011 Coop Italia campaign, educational initiative campaign for a virtual community of 2500 Coop consumer members’ families statistically representing the National society ANCC- campaign to icrease the knowledge of the 2011 Not specified Coop Italia consciousness on the importance impact on climate, of wood and forest safeguard. biodiversity, health and wellbeing of everybody APED Raise consumer awareness on Increase awareness Not Not specified environmental best practices specified from APED’s member companies, through a Seminar related to “sustainable consumption” APED Promote research and Figures available 2010 2011/2013 development on waste prevention and recovery: Assessment of the potential of
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 24
24
Communication
Baseline Retailer Target description Target Timeline Year waste oils (collected in retail stores) for the production of biodiesel (2011) and GHG emissions resulting from that production (2013) Asda Walmart Continue to increase awareness Magazine available Ongoing for sustainable lifestyle by Asda´s free magazine
Asda Walmart Implementation of “My Plan implemented 2010 2015 Sustainability Plan” in stores, depots and offices
Asda Walmart Use the website and the Aisle Spy Website and Blog Ongoing Environment blog to enable two- continued way dialogue with the customers
Auchan Develop a specific marking to Increase products 2007 2012 inform consumers about with marking by products which allow to save 3500 (3300 in 2011) water, save energy, preserve preservation as well as products with reduced packaging or fair trade products Auchan Reduction of packaging of own- Continued decrease 2004 2012 brand products in accumulated amount of packaging material Carrefour Promotion of organic products, Continued in-store Ongoing FSC and MSC certified products, animation, shelf- sustainably sourced fished stoppers, posters, products, EU and national eco- catalogues, labelled products and other lines publicity of products which can contribute campaigns, internet to sustainable consumption for an increasing amount of products Carrefour Promote energy efficiency, e.g. Promotion Ongoing energy saving light bulbs, white measures in place goods, renewable electricity
Carrefour Launch information campaign in increased all Ongoing France to enable to identify products concerned references produced from labelled; increased animals fed without GMOs information of customers Carrefour Join the French national Environmental Ongoing experimentation for information on a environmental information on number of products products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 25
25
Communication
Baseline Retailer Target description Target Timeline Year Colruyt Continue to inform customers Continuous Ongoing about the sustainability information initiatives such as energy efficiency, renewable energy and mobility initiatives Colruyt Promotion of seasonal and Continuous Ongoing sustainable products promotion
Coop Norway Information and consumer Environmental Ongoing education by engagement in information and governmental climate change education initiative and CSR reports Delhaize Group Annually inform customers about Report published 2007 Ongoing Corporate Responsibility via Sustainability blog reports and other mainstream (2011) channels Delhaize Group First PET bottle recycling for PET bottle recycling Ongoing customers in store (Mega Image device installed in Bucharest)
Delhaize Group Expand recycling stations to 10 10 new locations Not specified (Alfa Beta) in Greece together with the extension of cooking oil recycling tanks and light bulb recycling boxes FCD Cooperation with Eco-sytèmes to 3800 collecting 2011 promote collection of various furniture in stores waste scheme (WEEE, batteries, cartridge, cell phones) El Corte Inglés Communication to clients Website, School Ongoing including energy-saving visits, brochures guidelines, environmental education in schools, efficient conduction, ecological products El Corte Inglés Energy-saving advices for Intranet, Ongoing employees Educational courses, direct trainings El Corte Inglés Display information regarding Display Ongoing correct waste separation in stores
El Corte Inglés Communication to suppliers of 100% 2011-2012 service to increase recovery rate of WE, electronic equipment) by cooperation with SIG (GIS) such as Ecotic, Ambilamp, Tragamóvil
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 26
26
Communication
Baseline Retailer Target description Target Timeline Year El Corte Inglés Regular meetings with Meetings Ongoing stakeholders to search for satisfactory solutions for all "interest groups” EROSKI Increase environmental trainings, Ongoing awareness in employees and environmental customers campaigns, consumer magazine, forums, associations and collaboration with administration established EuroCoop Inform and motivate their Various information Ongoing workers and consumer-members activities related to to reduce their own carbon carbon footprint footprint Inditex Provide information in corporate Increased Ongoing annual report, on corporate web awareness on page and press releases enviornmental issues via communication material Inditex Product hangtags with Product hangtags in Ongoing environmental content (use of place sustainable fibres, environmentally friendly washing, drying and ironing, etc.) Inditex Leaflets with environmental Leaflets available Ongoing content, printed in plantable seed paper
Inditex Publish environmental advices in Environmental Ongoing the blogs of some Inditex chains advices published
Inditex Environmental trainings for all 100% Ongoing employees (extra trainings for store staff, HHQQ staff) via welcome manuals, on site and/or on-line courses, corporate magazine, etc. Inditex Addressing environmental environmental Ongoing awareness-raising contents and information in information in the corporate corparate magazine magazines Kaufland Promote sustainable fish In store and online Ongoing consumption via customer promotion material magazine, in store promotion related to and website sustainable fish in place
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 27
27
Communication
Baseline Retailer Target description Target Timeline Year Kaufland Extend the promotion of a Extend provision of 2010 Ongoing healthy diet among children by regional fruits or providing regional fruits or vegetables to vegetables once a week to more schools schools (EU School Fruit Scheme) Kaufland Sustainability labels (globe label) 100% Ongoing at shelves in all stores and continue to include other certified labels to globe Kooperativa Increase the money raised 30% 2008 2020 Förbundet (KF) through the consumer cooperative movement to self- help- projects in developing countries Lidl Implementation of a stronger Increased sales Baseline 2012 communication via website and year own print promotions for raising 2011 customer’s awareness of environmentally friendly products (sustainable fish consumption) Marks&Spencer Have at least one plan A quality 50%/100% 2015/2020 in all M&S general merchandise and food products and develop a mechanisms to help customers identify products with Plan A qualities in store and on-line to encourage their purchase Marks&Spencer Helping customers to recycle 20 million each year 2015 items of clothing
Mercadona Providing a special section Report published Ongoing dedicated to environmental policy and actions in annual report Mercadona Special bi-annual Environmental Environmental Ongoing Report, specifically focused on Report published communicating to the general every second year public Mercadona’s actions with environmental relevance Mercadona Information campaign among Campaign in place 2010- 2011 workers and clients to promote 2011 the use of reusable bags
Rewe Group Continue stakeholder forums and Increase awareness 2012 awareness raising activities in German supermarkets
Rewe-Group Publish status report on chemical Report published 2011 pesticides for fruits and vegetables
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 28
28
Communication
Baseline Retailer Target description Target Timeline Year Sonae Encourage healthier eating Increased sales of 2011 habits, providing more and healthy food better information regarding healthy food options and product characteristics Sonae Encourage sustainable Increased 2011 consumption awareness
Sonae Improve consumer information Information 2011 regarding type of fish sold to activities promote sustainable fishery
Sonae Annually publish sustainability Report published 2011 report
Sonae Promote campaigns that endorse Sell more products 2011 the use of equipment with less with less energy energy consumption consumption
Tesco Continue engagement with Research centre Ongoing University of Manchester to build established a world class research centre in sustainable consumption Tesco To find ways to help their -50% customers 2020 customers reduce their carbon carbon footprint footprint
The Cooperative Broaden campaign against Extend campaign 2011 Group unconventional fossil fuels to encompass solutions such as community energy The Cooperative Further improve water Improvements 63% in Ongoing. Group consumption accounting and implemented 2010 reporting Water consumption now reported across 80% of estate) The Cooperative Produce an Agronomic Code of Code of Practice 2011 Group Practice and disseminate to all produced and suppliers disseminated to all suppliers The Cooperative Attain WWF-UK Forest and Trade Attain Status Status attained Group Network “Graduate Status” 2011
The Cooperative Further enhance the Pesticides Better pesticides Paraquat 2011; Group Policy and seek to ban chemicals policy and ban of endosulfan 2012 chemicals such as Endosulfan and Paraquat
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 29
29
Communication
Baseline Retailer Target description Target Timeline Year The Cooperative Ensure the new Co-operative 100% (fresh products Group Retail Online Pesticide Network 2011, frozen (CROP) system is fully utilised by and canned suppliers products 2012) The Cooperative Establish an Expert Pesticide Group in place 2012 Group Overview Group and identify residue reduction targets
The Cooperative Progress the development of a REACH database Ongoing Group REACH database within The Co- developed operative Food
The Cooperative Produce and publish CSR report Ongoing Group sustainability report which published provides a “warts and all” account of the Co-operative Group’s economic, social and environmental performance.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 30
30
1.2 Achieved commitments used for evaluation by topic
1.2.1 Correspondence between area of activity and visions 2011
Table 1-4: Correspondence between area of activity and visions 2011
Area of activity Visions 2011 Energy efficiency 1. Increased energy efficiency (how we sell) (saving, reduction, heating, cooling, lighting, 2. Increase energy efficiency (what we sell) monitoring) 3. Increase the use and production of renewable energy (how we sell) 4. Increase energy efficiency Optimisation of distribution system 1. Optimisation and green innovation of distribution system (transport, distribution platforms, and logistic procurement,) Marketing & Communication Raise consumer and employee’s awareness on environmental (Training, campaigns, online customers info, issues (what we sell), (how we sell) and (Communication) print customers info, guidelines, in-store information, company responsibility report) Sustainable Products 1. Increase sales of more sustainable products including (seafood, labelling/certification, wood , ecolabelled organic/ fair-trade, seasonal/ local, textiles, 2. Products eco-design paper, tissue, bio cotton) 3. Green procurement 4. Retailers' supply chain Carbon footprint of stores 1. Enhance green procurement (reduction, refrigerants, renewable energy) 2. Green retailers’ supply chain Packaging optimisation 1. Reduction and optimisation of the use of packaging (minimisation, labelling, sustainable) material (what we sell) 2. Enhance green procurement 3. Reduction and optimisation of the use of packaging material (how we sell) Waste management 1. Improve waste management (how we sell) (minimisation, recovery, deposit schemes, 2. Reduction and optimisation of the use of packaging prevention, organic, sorting) material (how we sell) 3. Improve waste management (Communication) Water management 1. Improve water management (how/what we sell)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 31
31
1.2.2 Energy efficiency
Table 1-5: Energy efficiency
Retailer Target Status achieved Category
ANCC/Coop Continue with the “Save energy”- campaign, an Achieved Communication Italia educational initative for a virtual community of 2500 Coop consumer membersfamilies statistically representing the National society
APED Promote the replacement of halogen lamps by LED Achieved How we sell in member companies to reduce energy consumption
APED Promote the replacement of CFL by LED lamps in Achieved How we sell refrigerating appliances in member companies to reduce energy consumption Colruyt Increase number of eco-efficient stores (eco- Achieved How we sell design, simple lay-out, closed refrigerators and cooling zones in Colruyt, Okay, Bio- Planet stores)
Colruyt Monitoring of energy use in buildings and CO2 Achieved How we sell emission reduction according to the GHG protocol
C&A Increase the installation of an energy efficient Achieved How we sell lighting system in 700 existing and new stores
GRUPO Increase implementation of energy efficiency Achieved How we sell EROSKI measures in stores (cooling zones, lighting etc.)
Inditex Reduce the electricity consumption by 30% in new Achieved How we sell stores
Inditex Reduce 30% of the electricity consumption in old Achieved How we sell stores (prior 2005) that have been refurbished
Marks & Reduce 25% per sq foot of floor space of stores, Achieved How we sell Spencers offices and warehouses
Mercadona Reuse 100% of the heat produced by the air Achieved How we sell conditioning in all stores. Mercadona Reduce electrical consumption by 19% in 420 Achieved How we sell stores (efficient lighting system, improved isolation, efficient heating/cooling system with insulation)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 32
32
Retailer Target Status achieved Category
Mercator Reduce 4% of electric consumption per m². Achieved How we sell
Metro Group Install digital energy measuring systems (Smart- Achieved How we sell Metering-Systems) in 80% of the sales locations
Metro Group Set up of an energy efficiency programme (energy Achieved How we sell efficient light bulbs, solar tubes, closing doors for chilling devices)
REWE Group Develop and implement a technical energy Achieved How we sell management system in approximately 3,000 REWE supermarkets
Sonae Reduce environmental footprint (reduce GHG Achieved How we sell emissions, electricity consumption, replace ODS)
Sonae Increase the number of facilities certified under Achieved How we sell ISO 14001 Environmental Certification
1.2.3 Optimisation of distribution system
Table 1-6: Optimisation of distribution system
Retailer Target Status achieved Category
Colruyt All trucks comply with the Euro V norm; Achieved How we sell gradually invest in EEV, EURO VI trucks.
Colruyt Increase the investment in covered unload Achieved How we sell zones, extra silent trailers and hybrid trucks to increase the number of silent, off-peak deliveries Colruyt Establishment of central delivering system Achieved How we sell instead of individual deliveries to save kilometers
Colruyt Increase (km/t of goods) delivery to distribution Achieved How we sell centres via train and water
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 33
33
Retailer Target Status achieved Category
GRUPO EROSKI Increase the promotion and sourcement of Achieved What we sell products from local suppliers GRUPO EROSKI Increase sustainable transport (reverse logistic Achieved How we sell flows, use of an additive in fuel, use of bio fuels, eco-driving, eco-efficient urban distribution, improvement of environmental management in subcontracted transport companies) Kaufland Extend the concept of rabbit farming with Achieved What we sell suppliers in cooperation with animal welfare organisations
Marks & Achieve a 20% improvement in fuel efficiency in Achieved How we sell Spencers deliveries to stores by 2012.
Mercadona Implementation of the Euro 5 standard in 60% Achieved How we sell of the truck fleet by 2011.
Metro Group Expand supplier trainings with development Achieved What we sell organisations (suppliers in Russia, India and Ukraine were involved as targeted for 2011)
Metro Group Increase number of Euro-5 engine trucks in own Achieved How we sell fleet to 100%
REWE Group Provide electric cars to 10% of the DIY markets Achieved How we sell that are offering the customer service of coordination of handcrafters.
Sonae Increase number of suppliers audited Achieved How we sell continuously Sonae Implement more demanding eco-efficiency Achieved How we sell requirements (Producers´ Club Certification) continuously
Sonae Increase number of fleet vehicles in compliance Achieved How we sell with EURO 4 or higher standards to 85%
Sonae Develop an international guide of Achieved How we sell Environmental Management for operations abroad The Co- Reduce CO2 emissions from the distribution Achieved How we sell operative Group fleet (2013) by 15%
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 34
34
1.2.4 Marketing and Communication
Table 1-7: Marketing and Communication
Retailer Target description Status achieved Category
ANCC/Coop Continue with the “Save energy”-campaign, Achieved Communication Italia educational initative for a virtual community of 2500 Coop consumer membersfamilies statistically representing the National society ANCC/Coop Increase public awareness by public awareness Achieved Communication Italia and educational campaigns
ANCC/Coop Increase information and consumer education via Achieved Communication Italia Consumer magazine, freephone service, website, CSR reports, leaflets, teaching material for schools and training for members APED Raising consumer awareness on environmental Achieved Communication best practices from APED's member companies, through a Seminar related to "sustainable consumption" Colruyt Increase number of employees using alternative Achieved How we sell transport modes (train, bike,bus, car pooling) continuously Colruyt Continue to inform customers about the Achieved Communication sustainability initiatives such as energy efficiency, renewable energy and mobility initiatives EuroCoop Inform and motivate their workers and consumer- Achieved Communication members to reduce their own carbon footprint GRUPO EROSKI Increase environmental awareness in employees Achieved Communication and customers through trainings, environmental campaigns, consumer magazine, forums, associations and collaboration with administration Inditex Allocate 40% of the environmental budget in Achieved How we sell initiatives that protect the environment and improve the biodiversity Inditex Environmental trainings for all employees (extra Achieved Communication trainings for store staff, HHQQ staff) via welcome manuals, on site and/or on-line courses, corporate magazine, etc. Kaufland Sustainability labels (globe label) at shelves in all Achieved Communication stores and continue to include other certified labels to globe Kaufland Sensitize the customers to the importance of Achieved Communication sustainable fishery by communication campaign. Kaufland Extend the promotion of a healthy diet among Achieved Communication children by providing regional fruits or vegetables once a week to more schools (EU School Fruit Scheme) Kaufland Continue training of employess and establish E- Achieved Communication learning platform
Lidl Increase promotion of local sourced and Achieved What we sell manufactured products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 35
35
Retailer Target description Status achieved Category
Mercadona Information campaign among workers and clients Achieved Communication to promote the use of reusable bags.
Mercadona Special bi-annual Environmental Report, Achieved Communication specifically focused on communicating to the general public Mercadonas actions with environmental relevance. Metro Group Expand supplier trainings with development Achieved What we sell organisations (suppliers in Russia, India and Ukraine were involved as targeted for 2011) Metro Group Publication of METRO GROUP fish purchasing Achieved Communication policy and respective guidelines for sales lines REWE Group REWE Group is publishing a new "Status report on Achieved Communication chemical pesticides for fruit and vegetables" including the monitoring of residue load of pesticides. The evaluation of the analysis is made by the independent environmental organization GLOBAL 2000. Sonae Increase the marketing measures for not Achieved What we sell endangered fish/seafood, increase the sales of fishfarming products, reduce the sales of fish cought by trawling continuously Sonae Publish an international guide of environmental Achieved Communication management for operations abroad Sonae Encourage healthier eating habits, providing more Achieved Communication and better information regarding healthy food options and product characteristics Sonae Increase awareness to sustainable consumption Achieved Communication
Sonae Improve consumer information regarding type of Achieved Communication fish sold to promote sustainable fishery
Sonae Publication of an annually sustainability report Achieved Communication
Sonae Promote campaigns that endorse the use of Achieved Communication equipment with less energy consumption.
S Group Increase public awareness by public awareness Achieved Communication campaigns, educational issues and website
S Group Report the actions taken in terms of Achieved Communication environmental management by an annual S Group's responsibility review
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 36
36
1.2.5 Sustainable products
Table 1-8: Sustainable products
Retailer Target description Status achieved Category
ANCC/Coop Increase sales of food products from organic Achieved What we sell Italia farming ANCC/Coop Increase sales of ecological products produced Achieved What we sell Italia following the sustainability criteria and to promote ecolabelled products ("vivi verde") ANCC/Coop Increase promotion of sales of ecological Achieved What we sell Italia products, FSC labelled paper products, Friends of the Sea or Dolphin Safe certified fish and tuna products Auchan Increase number of products with a specific Achieved Communication marking by 3500 (3300 in 2011) to inform consumers about products which allow to save water, save energy, preserve preservation as well as products with reduced packaging or fair trade products C&A Further increase the share of organic cotton Achieved What we sell products up to 32,5 Mio items Colruyt All self-imported full wooden garden furniture Achieved What we sell to be FSC or equivalent labelled (catalog sales) Colruyt Systematically increase the energy efficiency of Achieved What we sell white goods in assortment (catalog sales)
Colruyt Promotion of seasonal and sustainable products Achieved Communication
Coop Norway Promote sales of organic products via discounts Achieved What we sell on organic fruits and vegetables
Delhaize Group Increased sales of organic products at Delhaize Achieved What we sell Belgium by 17% and Alfa Beta (Greece) by 294%
Delhaize Group Increased number of "Eco" private brand Achieved What we sell products in product range up to 29 products in BE Delhaize Group Launch of "AB Terra Leaf" a range of detergents, Achieved What we sell tissue paper, cosmetics and garbage bags that are either eco-friendly or FSC compliant at Alfa Beta (Greece) by 0,5%
Delhaize Group Increase sales of the "Close to Greek Nature" Achieved What we sell products at Alfa Beta (Greece) by 19% Delhaize Group Promote production and sales of seasonable Achieved What we sell fruits and vegetables. Share of local suppliers (Delhaize Belgium and Alfa-Beta); 65% local suppliers in BE
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 37
37
Retailer Target description Status achieved Category
Delhaize Group Increase sales of organic products at Delhaize Achieved What we sell Belgium by 5% and at Mega Image (Romania) by 188% Delhaize Group Collaborate with Milcobel, to support local Achieved What we sell sustainable milk production to increased offer of local milk in BE
S Group Increase sales of food products from organic Achieved What we sell farming, fair trade products, Ökotex products, energy saving lightbulbs and eco-labelled products (e.g. SWAN-label, MSC, FSC) FCD Increase the market share of organic products Achieved What we sell (total sale food products) by 15%
FCD Increase visibility of products bearing the French Achieved What we sell or European eco-label by participating in the Nationwide communication campaigns on eco- labelled products. FCD Increase yearly the market share of organic Achieved What we sell products by at least 15% (total sale food products). GRUPO EROSKI Develop software to perform Life-cycle Achieved What we sell assessment of products GRUPO EROSKI Reduce environmental impact of products by Achieved What we sell developing new packaging systems and promoting sustainable products (FSC, MSC) GRUPO EROSKI Promote and source products from local Achieved What we sell suppliers Inditex Implementation of tools to assess Achieved What we sell environmental impact of products (carbon footprint, ecological footprint, water footprint, use of chemicals, waste generation) Inditex Implement different environmental measures in Achieved How we sell all stores (PEFC/FSC forest certification for wood and carrierbags, reuse cardboard boxes for distribution and plastic bags with component d2w to faster biodegradation) Inditex Product hangtags with environmental content Achieved Communication (use of sustainable fibers, environmentally friendly washing, drying and ironing, etc.) Kaufland Stop completely the listing of battery-caged Achieved What we sell rabbits. Kaufland Increase continuously the range of FSC-, MSC-, Achieved What we sell Blue Angel- (Blauer Engel) and Sustainable Cleaning-labelled products and products with the EU organic farming logo Kaufland Sensitize the customers to the importance of Achieved Communication sustainable fishery by communication campaign and in-store labels for fish products from sustainable fisheries Kaufland Extend the promotion of a healthy diet among Achieved Communication children by providing regional fruits or vegetables once a week to more schools (EU
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 38
38
Retailer Target description Status achieved Category
School Fruit Scheme)
Lidl Extend the range and the absolute number of Achieved What we sell sustainable products in Germany (certified according to ecological standards and European Flower labelled products) Lidl Promotion of local sourced and manufactured Achieved What we sell products Mercadona All products from houseware collection made Achieved What we sell with plastic recycled from other integrated suppliers processes
Mercadona All own-brand tinned tuna is Dolphin-safe Achieved What we sell certified. Mercator Improve records on packaging, EEE, batteries Achieved How we sell and accumulators by improving IT support Metro Group Publication of METRO GROUP fish purchasing Achieved Communication policy and respective guidelines for sales lines Metro Group Increase range of MSC-certified fish by 15% to Achieved What we sell 110 MSC-certified products REWE Group Increase the number of products with the PRO Achieved What we sell PLANET label up to 150 products and 200 million costumer contacts by 2012
Royal Ahold - Measure the climate impact of dozens of its Achieved What we sell ICA corporate brand products Sonae Maintain offer of own-brand healthier products Achieved What we sell
Sonae Increase the marketing measures for not Achieved What we sell endangered fish/seafood ,increase the sales of fishfarming products, reduce the sales of fish cought by trawling
Sonae Improve (current and new) supplierstraceability Achieved How we sell and information and the origin of the fish.
Sonae Improvement and broadening of quality control Achieved How we sell processes and certifications (monitoring of non- food products, certification for own-brand non- food producers)
Sonae Improve consumer information regarding type Achieved Communication of fish sold to promote sustainable fishery
Tesco Increase the number of foot printed products to Achieved Communication 1000.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 39
39
Retailer Target description Status achieved Category
Tesco Develop commonly understood and universally Achieved Communication accepted carbon label that describes the emissions associated with each product (500 products)
1.2.6 Carbon footprint of stores
Table 1-9: Carbon footprint of stores
Retailer Target description Status achieved Category
ANCC/Coop Build 26 additional photovoltaic plants Achieved How we sell Italia Colruyt Electricity-energy will be own 100% by green Achieved How we sell production (sun, wind, biomass)
Colruyt Annual monitoring of CO2 emission reduction Achieved How we sell according to the GHG protocol
Colruyt Monitoring of energy use in buildings and CO2 Achieved How we sell emission reduction according to the GHG protocol
Coop Norway Establish CO2-based refrigeration appliances to Achieved How we sell substitute refrigeration based on ozone-layer depleting substances as standard in Coop stores.
Delhaize Group Use renewable energy by 100% (Delhaize Achieved How we sell Belgium) Delhaize Group Reduce carbon equivalent emissions (CO2) - Achieved How we sell 20%/sales m² Delhaize Group Increase production of energy generated by on- Achieved How we sell site solar panels by 62,7% EuroCoop Encourage its members to significantly reduce Achieved How we sell the carbon emissions derived from their activities
Inditex The power supply at production processes and Achieved How we sell headquarters of the store formats should come by 50% from renewable sources and co- generation plants before 2012.
Inditex Reduction by 10% of the CO2 emissions Achieved How we sell associated with logistics by 2015 (in g of CO2/garment)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 40
40
Retailer Target description Status achieved Category
Inditex Reduce 10% CO2 emissions (scope 1 and 2) per Achieved How we sell garment placed on the market
Marks & Reduce 50% store refrigeration gas carbon Achieved How we sell Spencers emissions. Marks & Reduce 100% carbon emission of stores, offices, Achieved How we sell Spencers warehouses, business travel and logistics (UK and Republic of Ireland)
Mercadona Implementation of a control system to prevent Achieved How we sell cooling gas leaks in all stores.
Metro Group Implementation of new carbon accounting Achieved How we sell reporting according to Greenhouse Gas (GHG) protocol.
S Group Participation in Carbon footprint project Achieved How we sell
Sonae Reduce environmental footprint (reduce GHG Achieved How we sell emissions, electricity consumption, replace ODS) continuously
1.2.7 Packaging
Table 1-10: Packaging
Retailer Target description Status achieved Category
ANCC/Coop Continuous decrease of single-use shopping Achieved What we sell Italia bags by offering alternatives ANCC/Coop Packaging labels to promote sorted waste Achieved What we sell Italia collection and recycling by consumers
Auchan Reduce packaging of own-brand products Achieved How we sell
C&A Reduce usage of plastic bags by promoting the Achieved How we sell corporate bio cotton bag and send profits from this bag to social/development aid projects
Colruyt Continued decrease of carrier bags in Colruyt Achieved How we sell and Okay supermarkets
Colruyt Re-usable bags, designed by children available in Achieved How we sell SPAR supermarkets
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 41
41
Retailer Target description Status achieved Category
Colruyt Bio-cotton bags in Bio-Planet stores and bio- Achieved How we sell degradable bags in Dreamland stores available
Coop Norway Promote use of degradable bags and "bags for Achieved How we sell life" Delhaize Group 100% of Delhaize Belgium private brand liquid Achieved What we sell washing products are now concentrated, leading to reduced packaging
GRUPO EROSKI Reduce environmental impact of products by Achieved What we sell developing new packaging systems and promoting sustainable products (FSC, MSC)
Inditex Implement different environmental measures in Achieved How we sell all stores (PEFC/FSC forest certification for wood and carrierbags, reuse cardboard boxes for distribution and plastic bags with component d2w to faster biodegradation)
Mercadona Reduce the amount of single-use plastic bags Achieved What we sell free of charge in all stores by 90%
Mercadona 70g weight reduction for own brand wine Achieved What we sell bottles which saves 2,100 tonnes glass / year
Mercadona Information campaign among workers and Achieved Communication clients to promote the use of reusable bags.
Mercator Improve records on packaging, EEE, batteries Achieved How we sell and accumulators by improving IT support
Sonae Promotion of more ecological products (reduced Achieved What we sell packaging material, reusable bags)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 42
42
1.2.8 Waste management
Table 1-11: Waste management
Retailer Target description Status achieved Category
ANCC/Coop Waste prevention through saving material at the Achieved What we sell Italia production stage, re-use of bottles and containers due to bulk products and use of recycled materials in line with the European legislation on packaging and waste
Auchan Recycle 90% of the waste produced by stores in Achieved How we sell France
Auchan Increase mass of methanized waste up to 13 500 Achieved How we sell t in 2012 (Baseline: 2300 t) Colruyt Reduce food waste by continuing cooperation Achieved How we sell with food banks Colruyt Maximise recycling efforts (carton, plastics) and Achieved How we sell use of organic waste for bio-fermentation
Coop Norway Deposit schemes for 100% of beverage Achieved What we sell packaging Coop Norway Develop model for increased recycling and Achieved How we sell improved waste management practices in all DCs and outlets
Delhaize Group Installation of first PET bottle recycling for Achieved Communication customers in store (Mega Image in Bucharest)
GRUPO EROSKI Continue waste minimisation and management Achieved How we sell improvement Kaufland Voluntary withdrawal for energy-saving lamps in Achieved How we sell all stores
Kaufland Reduction of paper usage by training all cashiers Achieved How we sell to ask customers if they want to receive a receipt
Mercadona Own brand detergents (liquid and powdered) Achieved What we sell are 100% concentrated. S Group Minimisation of food product loss in grocery Achieved How we sell stores by discount actions and optimized purchase orders
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 43
43
Retailer Target description Status achieved Category
Mercator Include water quantities, municipal waste Achieved How we sell quantities, district heating to Balance Score Card (SAP BIOK)
Sonae Surpass the waste recovery rate achieved in Achieved How we sell 2010
1.2.9 Water management
Table 1-12: Water management
Retailer Target description Status achieved Category
Colruyt Solely sell 100% concentrated liquid washing Achieved What we sell products in Colruyt supermarkets to save water and reduce transport
Mercator Include water quantities, municipal waste Achieved How we sell quantities, district heating to Balance Score Card (SAP BIOK)
Sonae Reduce consumption of water by 2% Achieved How we sell
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 44
44
1.3 Commitments selected for progress monitoring
Table 1-13: Commitments selected for progress monitoring
Baseline Retailer Target description Target Timeline Comment Year ANCC- Waste prevention Continuous savings Ongoing Coop Italia through application in terms of of 3R (saving material materials at the production stage, re-use of bottles and containers due to bulk products and use of recycled materials) in line with the European legislation on packaging and waste ANCC- Promote recycling by Continuous Ongoing Coop Italia consumer via increase introduction of disposal labels on packaging to support sorted waste collection ANCC- Promote sales of Continuous Ongoing Coop Italia ecological products, increase FSC labelled paper products, Friends of the Sea or Dolphin Safe certified fish and tuna products ANCC- Decrease single-use Continuous Ongoing Coop Italia shopping bags by decrease/increase offering alternatives in number of alternative bags ANCC- Build additional 26 new plants 2011 Coop Italia photovoltaic plants ANCC- Information and Increase knowledge Ongoing Coop Italia consumer education via Consumer magazine, free phone service, website, CSR reports, leaflets, teaching material for schools and training for members ANCC- Continue with the Continue PROMISE 2011 Coop Italia “Save energy” campaign campaign, educational initiative for a virtual community of 2500
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 45
45
Baseline Retailer Target description Target Timeline Comment Year Coop consumer members’ families statistically representing the National society APED Promote the 100%* 2011 replacement of halogen lamps by LED in member companies APED Promote the 100%* 2011 replacement of CFL by LED lamps in refrigerating appliances in member companies APED Raise consumer Increase awareness Not Not awareness on specified specified environmental best practices from APED’s member companies, through a Seminar related to “sustainable consumption” APED Promote research Figures available 2010 2011/2013 and development on waste prevention and recovery: Assessment of the potential of waste oils (collected in retail stores) for the production of biodiesel (2011) and GHG emissions resulting from that production (2013) Asda Walmart Increase products Continuous 2010 2015 Continuous sourced from local increase increase suppliers Asda Walmart Use only sustainable 100% 2010 2014 Already palm oil in Asda achieved in brand products 2011 Asda Walmart Use only sustainable 100% 2010 2015 Already palm kernel oil in achieved in Asda brand products 2011 Asda Walmart Maintain reduction in -10% 2005 2015 -17.7% (GHG), carbon footprint Asda Walmart Reduce emissions -60% 2005 2015 -42% in 2011 from transport operations
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 46
46
Baseline Retailer Target description Target Timeline Comment Year Asda Walmart Reduce carbon -35% 2005 2015 -31.8% in 2011 emissions from existing stores, depots & offices Asda Walmart Continue to support Increased recycling 2010 Ongoing the New Life project rate to recycle all defect clothes and divert from landfill Auchan Increase the Recycle 90% of the 2008 2012 percentage of waste waste produced by which is recycled stores in France from stores in France Auchan Increase mass of Increase up to 2300 t in 2012 methanized waste 13 500 t in 2012 2008 (Baseline: 2300 t) Auchan Develop a specific Increase products 2007 2012 marking to inform with marking by consumers about 3500 (3300 in products which allow 2011) to save water, save energy, preserve preservation as well as products with reduced packaging or fair trade products Auchan Reduction of Continued decrease 2004 2012 packaging of own- in accumulated -11 000 t brand products amount of packaging material
C & A Reduce usage of Continuous Ongoing plastic bags by reduction/increase promoting the corporate bio cotton bag and send profits from this bag to social/development aid projects C&A Further increase the continuous 2011 share of organic increase in number cotton products of products up to 32,5 Mio items C&A Increase the Reduction in kWh 2008 2015 700 stores until installation of an 2011 energy efficient lighting system in existing and new stores C&A Reduce CO2 Not specified 20% emissions
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 47
47
Baseline Retailer Target description Target Timeline Comment Year Carrefour Promote and increase Increased share 2011 the share of compared to sustainable products baseline (EU eco labelled products, energy saving light bulbs, FSC and MSC certified products – and Carrefour Bio – organic products) Carrefour Outdoor furniture 100% 2011 assortment fully FSC labelled Carrefour All tropical hardwood 100% 2013 certified according to FSC or in time bound to achieve FSC Europe Carrefour Make available 100% 2012 Carrefours sustainability self- assessment tool to 100% of its suppliers Carrefour Increase the use of 100% 2011 (2012) fibres from certified sustainable forest management and/or recycled sources in Europe (all over the world) Carrefour Stop the distribution 0% 2012 of free disposable plastic checkout bags in all stores Carrefour Reduction of CO2 Continued Ongoing emissions by reduction optimised transport (e.g. optimised truck filling, delivery rounds, backhauling) Carrefour Promotion of organic Organise Ongoing products, FSC and awareness raising MSC certified operation products, sustainably sourced fished products, EU and national eco-labelled products and other lines of products which can contribute to sustainable consumption via in-
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 48
48
Baseline Retailer Target description Target Timeline Comment Year store animation, shelf-stoppers, posters, catalogues, publicity campaigns, internet Carrefour Launch information 350 items Ongoing campaign in France to enable to identify references produced from animals fed without GMOs CCC Promote the sales of 85% of plant sellers 2012 plants requiring low levels of water hence applying sustainability criteria CCC Inform companies 50% 2012 about the environmental impacts of construction materials (Barcelona region) CCC Increase use of 80% 2012 loading/unloading zones for the supply of goods to facilitate efficiency of mobility (Barcelona Region) CCC Reduce private -15% 2012 transport by promoting the use of public transport, bicycle or by foot (employees in shopping centres, Barcelone Region) CCC Reduce energy -6% 2012 2014 Already consumption achieved in 2011 CCC Reduce transport and -8% 2012 2014 Already travels achieved in 2011 CCC Reduce paper -8% 2012 2014 Already consumption achieved in 2011 CCC Promote calculation 50% 2014 Already of partners carbon achieved in footprint and 2011 implement measures to reduce CO2 emission
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 49
49
Baseline Retailer Target description Target Timeline Comment Year Colruyt Solely sell 100% 2011 concentrated liquid washing products in Colruyt supermarkets to save water and reduce transport Colruyt Systematically Continuous Ongoing increase the energy increase efficiency of white goods in assortment (catalog sales) Colruyt All self-imported full 100% 2011 wooden garden furniture to be FSC or equivalent labelled (catalog sales). Colruyt Re-usable bags, in place Ongoing designed by children available in SPAR supermarkets Colruyt Bio-cotton bags in in place Ongoing Bio-Planet stores and bio-degradable bags in Dreamland stores available Colruyt Establishment of Continued decrease Ongoing central delivering in km system instead of individual deliveries to save kilometers Colruyt Invest in covered Continued increase Ongoing unload zones, extra silent trailers and hybrid trucks to increase the number of silent, off-peak deliveries Colruyt Increase (km/t of Continued increase Ongoing goods) delivery to distribution centres via train and water Colruyt Increase number of Continued increase Ongoing employees using alternative transport modes (train, bike, bus, car pooling) Colruyt Electricity-energy will 100% 2011 be own green production (sun, wind, biomass) Colruyt Monitoring of energy Continuous Ongoing
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 50
50
Baseline Retailer Target description Target Timeline Comment Year use in buildings and decrease CO2 emission reduction according to the GHG protocol Colruyt Reduce food waste Continued decrease Ongoing by continuing cooperation with food banks Colruyt Maximise recycling Continuous Ongoing efforts (carton, increase plastics) and use of organic waste for bio- fermentation Colruyt Continue to inform Continuous Ongoing customers about the information sustainability initiatives such as energy efficiency, renewable energy and mobility initiatives Colruyt Promotion of Continuous Ongoing seasonal and promotion sustainable products Coop Norway Promote sales of Increased sales Ongoing organic products via discounts on organic fruits and vegetables Coop Norway Promote sales of Increased sales Ongoing ecolabelled products and increase number of own brand ecolabelled products Coop Norway Information and Environmental Ongoing consumer education information and by engagement in education governmental climate change initiative and CSR reports Delhaize Group Implementation of a 1) PVC eliminated 2010 1) target private brand 2) overall packaging 2012 sustainable packaging weight reduced 2) 29 tons in strategy 3) more recycled- 2011 content and plant- 3) all bio based materials range Delhaize Group 100% of Delhaize 100% 2011 Belgium private brand liquid washing products concentrated Delhaize Group Increase sales of +5% and +188% 2011
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 51
51
Baseline Retailer Target description Target Timeline Comment Year organic products at Delhaize Belgium and at Mega Image (Romania) Delhaize Group Increase number of 29 products in BE 2011 “Eco” private brand products in product range Delhaize Group Offer of 23 “AB Terra Increase 0.5% of 2011 Leaf” products at Alfa sales Beta (Greece): a range of detergents, tissue paper, cosmetics and garbage bags that are either eco-friendly or FSC compliant Delhaize Group “Gusturi Romanesti” continuous a special range of increase in sales traditional Romanian and number of products launched in products on offer 2010. Sales grew 274% as Mega Image increased the number of products sold under the “Gusturi Romanesti” brand in selected stores from 25 to 112 Delhaize Group Develop strong Continuous Ongoing partnerships with increase local suppliers to promote local economy and to meet customer demands for local products Delhaize Group Increase sales of the 19% 2011 ”Close to Greek Nature” products at Alfa Beta (Greece) Delhaize Group Collaborate with Increased offer of not Milcobel, to support local milk in BE specified local sustainable milk production Delhaize Group Promote the 65% local suppliers 2011 production and sales in BE of seasonable fruits and vegetables (Delhaize Belgium) Delhaize Group Reduce carbon -20%/sales m² 2020 equivalent emissions
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 52
52
Baseline Retailer Target description Target Timeline Comment Year (CO₂)
Delhaize Group Use only renewable 100% 2011 energy (Delhaize Belgium) Delhaize Group Increase production 2009 Ongoing of energy generated by on-site solar panels Delhaize Group Optimisation of Increased efficiency Ongoing distribution system, combining store deliveries and backhauling for return trips Delhaize Group First PET bottle Installed Ongoing recycling for customers in store (Mega Image in Bucharest) Delhaize Group Expand recycling 10 Not stations to 10 new specified locations (Alfa Beta) in Greece together with the extension of cooking oil recycling tanks and light bulb recycling boxes El Corte Inglés Work with suppliers Increased 2011 to preserving marine share/number resources and offer products caught with friendly fishing methods El Corte Inglés Support studies on Increase budgets Ongoing water consumption of different textile products El Corte Inglés Promote the sales of Continuous Ongoing high ecological value increase supermarket products by expanding the number of references in supermarkets and publicise the areas where these products are offered El Corte Inglés Decrease single-use Analysis of options 2011/2012 shopping bags by accomplished offering alternatives
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 53
53
Baseline Retailer Target description Target Timeline Comment Year El Corte Inglés Replace conventional 0 Ongoing bulbs by less energy consuming bulbs El Corte Inglés Replace conventional 0 Ongoing transformers by electronic transformers El Corte Inglés Change permanent 0 Ongoing lighting in low transited areas by automatic movement sensor switches El Corte Inglés Progressive Continuous Ongoing implementation of increase LED (Christmas set up, etc.) El Corte Inglés refrigerators and Continuous Ongoing freezers with doors increase El Corte Inglés Recover heat from Continuous Ongoing the freezers and use increase to heat the frozen food aisles El Corte Inglés Install at least two 2/new store 2012 charging points for electric vehicles in new stores El Corte Inglés Communication to 100% 2011-2012 suppliers of service to increase recovery rate of RAEE (WEEE, electronic equipment) by cooperation with SIG (GIS) such as Ecotic, Ambilamp, Tragamóvil El Corte Inglés Regular meetings Meetings Ongoing with stakeholders to search for satisfactory solutions for all "interest groups” EROSKI Reduce CO2 -12% 2012 emissions EROSKI Reduce Continuous Ongoing environmental reduction of impact of products by impact; new developing new packaging systems packaging systems EROSKI Reduce Continuous Ongoing
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 54
54
Baseline Retailer Target description Target Timeline Comment Year environmental reduction of impact of products by impact; continuous promoting increase in sustainable products sustainable (FSC, MSC) products EROSKI Develop software to Software available Not perform Life-cycle specified assessment of products EROSKI Promote and source Continuous Ongoing products from local increase in number suppliers and promotion measures EROSKI Implement energy Continuous Ongoing efficiency measures increase in stores (cooling zones, lighting etc.) EROSKI Increase sustainable Continuous Ongoing transport (reverse increase logistic flows, use of an additive in fuel, use of bio fuels, eco- driving, eco-efficient urban distribution, improvement of environmental management in subcontracted transport companies) EROSKI Waste minimisation Continued decrease Ongoing and management improvement EROSKI Increase Increase awareness Ongoing environmental awareness in employees and customers through trainings, environmental campaigns, consumer magazine, forums, associations and collaboration with administration EuroCoop Encourage its Various activities Ongoing members to significantly reduce the carbon emissions derived from their activities EuroCoop Inform and motivate Various activities Ongoing their workers and
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 55
55
Baseline Retailer Target description Target Timeline Comment Year consumer-members to reduce their own carbon footprint FCD Cooperation with 3800 2011 Eco-sytèmes to promote collection of various waste scheme (WEEE, batteries, cartridge, cell phones) with collecting furniture in stores IKEA Cotton used for IKEA 100% 2015 products from farmers applying better management practices IKEA Materials for home 100% 2015 furnishing products shall be renewable, recyclable or recycled IKEA Wood raw material 35% 2012 for solid wood products shall come from forests certified as responsibly managed. IKEA Use renewable 100% 2005 Ongoing energy for electricity and heating IKEA Reduce energy Continued decrease 2005 Ongoing consumption (all towards -25% operations in kWh/m3) IKEA Sort waste for 100% Ongoing recycling and/or energy recovery at stores and warehouses IKEA Reduce CO2 -10% 2010 2015 emissions by alternative transport modes Inditex Increase the use of Continuous 2005 Not sustainable fibres increase / decrease specified Inditex Implementation of Implemented Ongoing tools to assess environmental(water) and carbon impact of products Inditex Implementation of 100% 2015
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 56
56
Baseline Retailer Target description Target Timeline Comment Year the restricted list (RSL) across the production processes to monitor compliance of the value chain with company code of conduct Inditex Engagement in Participate in Ongoing international Better Cotton initiatives to support Initiative (BCI) the protection and Textile Exchange preservation of (TE) natural resources CEO Water Mandate Sustainable Apparel Coalition (SAC) Leather Working Group (LWG) Inditex Reduce the 100% Ongoing environmental impact of new stores by improving the eco- efficient store model Inditex Implement different 100% Ongoing environmental measures in all stores (PEFC/FSC forest certification for wood and carrier bags, reuse cardboard boxes for distribution) Inditex Reduce global CO² -10% 2005 2015 emissions/garment Inditex Allocate part of the 40% Ongoing environmental budget in initiatives that protect the environment and improve the biodiversity Inditex Allocate part of the 10% Ongoing environmental budget in textile reusing and recycling Inditex Product hangtags Product hand tags Ongoing with environmental in place content (use of sustainable fibres, environmentally
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 57
57
Baseline Retailer Target description Target Timeline Comment Year friendly washing, drying and ironing, etc.) Inditex Leaflets with Leaflets available Ongoing environmental content, printed in plantable seed paper Inditex Environmental 100% Ongoing trainings for all employees (extra trainings for store staff, HHQQ staff) via welcome manuals, on site and/or on-line courses, corporate magazine, etc. Kaufland Increase the range of Continuous Ongoing FSC-, MSC-, Blue increase Angel- (Blauer Engel) and Sustainable Cleaning-labelled products and products with the EU organic farming logo Kaufland Continue training of Training Ongoing/ employees and implemented/ 2013 establish E-learning platform platform established Kaufland Extend the concept of Continuous Achieved rabbit farming with increase suppliers in cooperation with animal welfare organisations Kaufland Increase optimised -25% 2013 transport via central warehouses Kaufland Implement innovative Continuous Ongoing and efficient increase technologies from pilot market in new and rebuild premises Kaufland Voluntary withdrawal 100% Achieved for energy-saving lamps in all stores Kaufland Promote sustainable Promotion in place Ongoing fish consumption via customer magazine, in store promotion and website Kaufland Extend the Extend 2010 Ongoing promotion of a
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 58
58
Baseline Retailer Target description Target Timeline Comment Year healthy diet among children by providing regional fruits or vegetables once a week to more schools (EU School Fruit Scheme) Kaufland Sustainability labels 100% Ongoing (globe label) at shelves in all stores and continue to include other certified labels to globe Kooperativa To increase the sale 10% 2012 Förbundet (KF) of organic food from 6% (2008) to 10% of total food sale Kooperativa To increase the sale 30% 2012 Förbundet (KF) of MSC products and other labels of sustainably sourced fish products to 30% of total sale of fish products by 2012 Kooperativa To maintain leading Maintain position Ongoing Förbundet (KF) position in product range and sale of Fair Trade products Kooperativa Reduce direct -40% 2008 2020 Förbundet (KF) emission of GHG in relation to turnover Kooperativa Become climate Climate neutral 2020 Förbundet (KF) neutral by off-setting existing direct emissions through external climate projects Kooperativa Increase the money 30% 2008 2020 Förbundet (KF) raised through the consumer cooperative movement to self- help- projects in developing countries Lidl Extend the range and Continuous 2011 Ongoing the absolute number increase of sustainable products in Germany (certified according to ecological standards and
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 59
59
Baseline Retailer Target description Target Timeline Comment Year European Flower labelled products) Lidl Promotion of local Continuous 2011 Ongoing sourced and increase/Promotion manufactured activities in place products Lidl Increase the absolute Continuous 2011 2012 number of energy- increase saving freezing cabinets in Germany (new stores) Lidl Increase the absolute Continuous 2011 2012 number of energy increase efficient stores (e.g. in the field of heating/cooling systems, lighting, etc.) in Germany Lidl Implementation of a Increased sales 2011 2012 stronger communication via website and own print promotions for raising customer’s awareness of environmentally friendly products (sustainable fish consumption) Marks&Spencer Solely provide 100% 2012 responsibly sourced wood (recycled, FSC certified or otherwise sustainable) Marks&Spencer Open two new 2/year Ongoing sustainable learning stores/year Marks&Spencer Reduce store, office -25%/sq ft 2012 and warehouse -35%/sq ft 2015 energy usage Marks&Spencer Improve fuel 20% improvement 2012 efficiency in our 35% improvement 2015 deliveries to stores Marks&Spencer Reduce carbon Carbon neutral 2012 emission of stores, offices, warehouses, business travel and logistics (UK and Republic of Ireland) Marks&Spencer Reduce store -50% 2015 refrigeration gas
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 60
60
Baseline Retailer Target description Target Timeline Comment Year carbon emissions Marks&Spencer Helping customers to 20 million each 2015 recycle items of year clothing Mercadona Reduce the amount -90% 2007 2011 of single-use plastic bags free of charge in all stores Mercadona All products from 100% 2010 2011 house ware collection made with plastic recycled from other integrated supplier’s processes Mercadona All own-brand tinned 100% 2008 2011 tuna is Dolphin-safe certified Mercadona 70 gweight reduction 100% 2008 2011 for own brand wine bottles which saves 2,100 tonnes glass / year Mercadona Own brand 100% 2007 2011 detergents (liquid and powdered) are concentrated Mercadona Reduce electrical 420 stores 2007 2011 consumption (efficient lighting system, improved isolation, efficient heating/cooling system with insulation) by further expanding number of eco-efficient stores Mercadona Reuse the heat 100% 2007 2011 produced by the air conditioning in all stores Mercadona Implement Euro V 60% 2010 2011 standard in truck fleet Mercadona Implementation of a 100% 2009 2011 control system to prevent cooling gas leaks in all stores. Mercadona Providing a special Report published Ongoing section dedicated to environmental policy and actions in annual
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 61
61
Baseline Retailer Target description Target Timeline Comment Year report Mercadona Special bi-annual Report published Ongoing Environmental Report, specifically focused on communicating to the general public Mercadona’s actions with environmental relevance Mercadona Information Campaign in place 2010-2011 2011 campaign among workers and clients to promote the use of reusable bags Mercator Improve records on Continued 2010 2011 packaging, EEE, improvement batteries and accumulators by improving IT support Mercator Inventory of sources 100% 2011 2012 of environmental impacts and their characteristics for devices and equipment by implementing SAP PM Mercator Include water Factors included 2010 2011 quantities, municipal waste quantities, district heating to Balance Score Card (SAP BIOK) Mercator Reduce electric -4% 2008 2011 consumption per m² Metro Group Expand supplier Suppliers trained in Ongoing/ training with UNIDO Russia and India 2011 (suppliers in Russia and India were involved as targeted for 2011) Metro Group Publication of METRO Policy and 2011 GROUP fish guidelines purchasing policy and published respective guidelines for sales lines. Metro Group Increase range of +15%/110 2009-2011 MSC-certified fish products Metro Group Implementation of Accounting system 2011 new carbon implemented
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 62
62
Baseline Retailer Target description Target Timeline Comment Year accounting reporting system according to Greenhouse Gas (GHG) protocol and implementation of respective web-based IT tool Metro Group Set up of an energy Reduced energy 2011-2014 efficiency programme consumption 2011-2014. Measures 2011: energy efficient light tubes, solar tubes, closing doors for chilling devices Metro Group Install digital energy 80% of sales 2011 measuring systems locations (Smart-Metering- worldwide Systems) in sales locations worldwide Metro Group Increase number of 100% 2012 Euro-5 engine trucks in own fleet Rewe Group Increase the number +87.5% 2011 of products with the PRO PLANET label Rewe Group Increase the amount 10,000t 2013 of sustainably sourced palm oil Rewe Group Increase the share of 2,000t 2013 sustainable sourced cacao and cacao products Rewe Group Provide electric car 10% of stores 2011 for DIY markets of the REWE Group that are offering the customer service to install electric devices Rewe Group Implementation of 15 stores 2013 ‘Green-Building’- technology in REWE- stores Rewe Group Publish pesticide Report published 2011 report with results of the monitoring of residues of plant protestants in fruits and vegetables S Group Deposit schemes for 100% Not beverage packaging specified
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 63
63
Baseline Retailer Target description Target Timeline Comment Year S Group Increase range of Increased number Ongoing own-brand organic products S Group Minimise food waste Continuous Ongoing in grocery stores by decrease discount actions and optimised purchase orders S Group Increase electricity +20% 2020 use generated by renewable energy from own plants S Group Improve energy 2% /year 2015 efficiency Sonae Maintain offer of Maintain 2011 healthier and own- brand organic products (Equilíbrio and Bio) Sonae Promotion of more Increase in print 2011 ecological products labels/offer of (reduced packaging reusable bags material, reusable bags) Sonae Increase the Continuous 2011 marketing measures increase / for not endangered reduction fish/seafood ,increase the sales of fish farming products, reduce the sales of fish caught by trawling Sonae Increase number of Continuous 2011 suppliers audited increase Sonae Implement more Continuously 2011 demanding eco- implement efficiency requirements (Producers´ Club Certification) Sonae Reduce Continuous 2011 environmental decrease footprint (reduce GHG emissions, electricity consumption, replace ODS) Sonae Increase number of 85% 2011 fleet vehicles in compliance with
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 64
64
Baseline Retailer Target description Target Timeline Comment Year EURO 4 or higher standards Sonae Surpass the waste 0,5% 2010 2011 recovery rate achieved in 2010 Sonae Reduce consumption -2% 2011 of water Sonae Develop an Guide available 2011 international guide of Environmental Management for operations abroad Sonae Improvement and Continuous 2011 broadening of quality improvement control processes and certifications (monitoring of non- food products, certification for own- brand non-food producers) Sonae Increase the number Increase the 2011 of facilities certified number of facilities under ISO 14001 Environmental Certification Sonae Encourage healthier Increased sales of 2011 eating habits, healthy food providing more and better information regarding healthy food options and product characteristics Sonae Encourage Increased 2011 sustainable awareness consumption Sonae Improve consumer Information 2011 information regarding activities type of fish sold to promote sustainable fishery Sonae Annually publish Report published 2011 sustainability report Sonae Promote campaigns Sell more products 2011 that endorse the use with less energy of equipment with consumption less energy consumption Tesco Reduce carbon -50% 2006 2012 emissions per case of goods delivered
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 65
65
Baseline Retailer Target description Target Timeline Comment Year Tesco NEW: Reduce carbon -25% 2011 2020 emissions per case of goods delivered Tesco Minimise the -10% 2009 2012 production of waste by increased recycling rate and increased recycled content of packaging material (Courtauld 2 target) Tesco Recycle 150,000 and -75,000t 2009 2012 eliminate 75,000 150,000 tonnes of waste Tesco Continue Research centre Ongoing engagement with established University of Manchester to build a world class research centre in sustainable consumption Tesco To find ways to help -50% 2020 their customers reduce their carbon footprint The Reduce total waste reduction 70% Target Cooperative raisings and maintain recycling achieved Group a 70% reuse/recycling 2011 rate across CFS’ main offices, including Britannia The reduce the carbon -10% 2009 2012 11% reduction Cooperative impact of The Co- achieved by Group operative Food’s 2011 packaging The Ensure that the vast Continuous 2013 61% Cooperative majority of increase reused/recycled Group operational waste is in 2011 diverted away from landfill by 2013, and expand work with Fare share on food waste The Reduce the number -75% 2006 2013 currently carrier Cooperative of carrier bags used bag use reduced Group by The Co-operative by 65% Group
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 66
66
2. Annex II - commitments by retailer reported to MAP 2012
2.1 Environmental activities reported to MAP 2012 by ANCC – Coop Italia
Table 2-1: Environmental activities reported to MAP 2012 by ANCC – Coop Italia
Retailer Target description Target Baseline Year Timeline
ANCC- Waste prevention through Continuous savings in Ongoing Coop application of 3R (saving terms of materials Italia material at the production stage, re-use of bottles and containers due to bulk products and use of recycled materials) in line with the European legislation on packaging and waste ANCC- Promote recycling by consumer Continuous increase Ongoing Coop via introduction of disposal Italia labels on packaging to support sorted waste collection ANCC- Promote sales of ecological Continuous increase Ongoing Coop products, FSC labelled paper Italia products, Friends of the Sea or Dolphin Safe certified fish and tuna products ANCC- Decrease single-use shopping Continuous Ongoing Coop bags by offering alternatives decrease/increase in Italia number of alternative bags ANCC- Build 26 additional photovoltaic 26 2011 Coop plants Italia ANCC- Information and consumer Increase knowledge Ongoing Coop education via Consumer Italia magazine, free phone service, website, CSR reports, leaflets, teaching material for schools and training for members ANCC- Continue with the “Save energy” Continue PROMISE 2011 Coop campaign, educational initiative campaign Italia for a virtual community of 2500 Coop consumer members’ families statistically representing the National society ANCC- In 2011 Coop Italia launched a Coop campaign to increase the Italia consciousness on the importance of wood and forest safeguard: the target was the knowledge of the impact on climate, biodiversity, health and wellbeing of everybody.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 67
67
2.2 Environmental activities reported to MAP 2012 by APED
Table 2-2: Environmental activities reported to MAP 2012 by APED
Retailer Target description Target Baseline Year Timeline
APED Promote the replacement of 100%* 2011 halogen lamps by LED in member companies APED Promote the replacement of CFL 100%* 2011 by LED lamps in refrigerating appliances in member companies APED Encourage correct solid waste Share of waste management in stores recycled/recovered below 70% APED Promote the replacement of 100%* 2011 halogen lamps by LED in member companies APED Raise consumer awareness on Increase awareness Not specified Not specified environmental best practices from APED’s member companies, through a Seminar related to “sustainable consumption” APED Promote research and Figures available 2010 2011/2013 development on waste prevention and recovery: Assessment of the potential of waste oils (collected in retail stores) for the production of biodiesel (2011) and GHG emissions resulting from that production (2013)
2.3 Environmental activities reported to MAP 2012 by Asda Walmart
Table 2-3: Environmental activities reported to MAP 2012 by Asda Walmart
Retailer Target description Target Baseline Year Timeline
Asda Increase products sourced from Continuous increase 2010 2015 Walmart local suppliers Asda Expand existing initiatives 100% 2010 2015 Walmart including Farm Links & education schemes Asda Reduce fresh food waste & -10% 2010 2015 Walmart utilise unavoidable waste using sustainable methods by 10% farm to fork
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 68
68
Retailer Target description Target Baseline Year Timeline
Asda Support WRAP to deliver -10% 2009 2013 Walmart sectoral target to reduce carbon impact of packaging Asda Use only sustainable palm oil in 100% 2010 2014 Walmart Asda brand products Asda Use only sustainable palm kernel 100% 2010 2015 Walmart oil in Asda brand products Asda Maintain reduction in carbon -10% 2005 2015 Walmart footprint Asda Reduce emissions from transport -60% 2005 2015 Walmart operations Asda Reduce carbon emissions from -35% 2005 2015 Walmart existing stores, depots & offices Asda Establish a new more carbon +30% 2005 2015 Walmart efficient depot model Asda Continue to support the New Increased recycling rate 2010 Ongoing Walmart Life project to recycle all defect clothes and divert from landfill Asda Continue to increase awareness Magazine available Ongoing Walmart for sustainable lifestyle by Asda´s free magazine Asda Implementation of “My Plan implemented 2010 2015 Walmart Sustainability Plan” in stores, depots and offices Asda Use the website and the Aisle Website and Blog Ongoing Walmart Spy Environment blog to enable continued two-way dialogue with the customers 2.4 Environmental activities reported to MAP 2012 by Auchan
Table 2-4: Environmental activities reported to MAP 2012 by Auchan
Retailer Target description Target Baseline Year Timeline
Auchan Increase the Recycle 90% of the 2008 2012 percentage of waste produced by waste which is stores in France recycled from stores in France Auchan Increase mass of Increase up to 2008 2012 methanized waste 13 500 t in 2012 (Baseline: 2300 t) Auchan Develop a specific Increase products 2007 2012 marking to inform with marking by consumers about 3500 (3300 in products which 2011) allow to save water, save energy, preserve
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 69
69
Retailer Target description Target Baseline Year Timeline
preservation as well as products with reduced packaging or fair trade products Auchan Reduction of Continued 2004 2012 packaging of own- decrease in brand products accumulated amount of packaging material
2.5 Environmental activities reported to MAP 2012 by C&A
Table 2-5: Environmental activities reported to MAP 2012 by C&A
Retailer Target description Target Baseline Year Timeline
C&A Encourage customers to reduce increase in labelled ongoing tumble drying wherever possible products (labelling) C&A Suggest washing one-click-down increase in labelled ongoing in order to decrease energy products consumption, e.g. 30°C instead of 40° C&A Further increase the share of continuous increase in 2011 organic cotton products number of products up to 32,5 Mio items C&A Further increase the share of continuous increase in 2012 organic cotton products number of products up to 60 Mio items C & A Reduce usage of plastic bags by Continuous Ongoing promoting the corporate bio reduction/increase cotton bag and send profits from this bag to social/development aid projects C&A Increase the installation of an Reduction in kWh 2008 2015 energy efficient lighting system in existing and new stores
C&A Reduce CO2 emissions Not specified 20%
C&A Reduction of energy consumption 100% renewable energy 2009 and switching to renewable almost 50% reduction of energies in C&A Eco Store (Mainz) the energy consumption
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 70
70
2.6 Environmental activities reported to MAP 2012 by Carrefour
Table 2-6: Environmental activities reported to MAP 2012 by Carrefour
Retailer Target description Target Baseline Year Timeline
Carrefour Promote and increase the share Increased share 2011 of sustainable products (EU eco compared to baseline labelled products, energy saving light bulbs, FSC and MSC certified products – and Carrefour Bio – organic products) Carrefour Outdoor furniture assortment 100% 2011 fully FSC labelled Carrefour All tropical hardwood certified 100% 2013 according to FSC or in time bound to achieve FSC Europe Carrefour 100% certified sustainable palm 100% 2015 oil (RSPO) in own products Carrefour Make available Carrefours 100% 2012 sustainability self-assessment tool to 100% of its suppliers Carrefour Increase energy efficiency per 30% 2004 2020 sq.m. of sales area Carrefour Reduce CO2 emissions of all -40% 2009 2020 stores in France, Spain, Belgium and Italy Carrefour Increase the use of fibres from 100% 2011 (2012) certified sustainable forest management and/or recycled sources in Europe (all over the world) Carrefour Stop the distribution of free 0% 2012 disposable plastic checkout bags in all stores Carrefour Reduction of CO2 emissions by Continued reduction Ongoing optimised transport (e.g. optimised truck filling, delivery rounds, backhauling) Carrefour Promotion of organic products, Organise awareness Ongoing FSC and MSC certified products, raising operation sustainably sourced fished products, EU and national eco- labelled products and other lines of products which can contribute to sustainable consumption via in-store animation, shelf- stoppers, posters, catalogues, publicity campaigns, internet Carrefour Promote energy efficiency, e.g. Promotion measures in Ongoing energy saving light bulbs, white place goods, renewable electricity
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 71
71
Retailer Target description Target Baseline Year Timeline
Carrefour Launch information campaign in increased all products Ongoing France to enable to identify concerned labelled; references produced from increased information animals fed without GMOs of customers Carrefour Join the French national Participate Ongoing experimentation for environmental information on products
2.7 Environmental activities reported to MAP 2012 by CCC
Table 2-7: Environmental activities reported to MAP 2012 by CCC
Retailer Target description Target Baseline Year Timeline
CCC Promote the sales of plants 85% of plant sellers 2012 requiring low levels of water hence applying sustainability criteria CCC Inform companies about the 50% 2012 environmental impacts of construction materials (Barcelona region) CCC Increase use of loading/unloading 80% 2012 zones for the supply of goods to facilitate efficiency of mobility (Barcelona Region) CCC Reduce private transport by -15% 2012 promoting the use of public transport, bicycle or by foot (employees in shopping centres, Barcelone Region) CCC Reduce energy consumption -6% 2012 2014
CCC Reduce transport and travels -8% 2012 2014
CCC Reduce paper consumption -8% 2012 2014
CCC Promote calculation of partners 50% 2014 carbon footprint and implement measures to reduce CO2 emission
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 72
72
2.8 Environmental activities reported to MAP 2012 by Colruyt
Table 2-8: Environmental activities reported to MAP 2012 by Colruyt
Retailer Target description Target Baseline Year Timeline
Colruyt Solely sell concentrated liquid 100% 2011 washing products in Colruyt supermarkets to save water and reduce transport Colruyt Systematically increase the Continuous increase Ongoing energy efficiency of white goods in assortment (catalog sales) Colruyt All self-imported full wooden 100% 2011 garden furniture to be FSC or equivalent labelled (catalog sales). Colruyt Develop a generic sustainability Vision and Method screening method for product available groups Colruyt Build eco-efficient stores (eco- Increased number Ongoing design, simple lay-out, closed refrigerators and cooling zones in Colruyt, Okay, Bio- Planet stores) Colruyt Re-usable bags, designed by in place Ongoing children available in SPAR supermarkets Colruyt Bio-cotton bags in Bio-Planet in place Ongoing stores and bio-degradable bags in Dreamland stores available Colruyt Establishment of central Continued decrease in Ongoing delivering system instead of km individual deliveries to save kilometers Colruyt Invest in covered unload zones, Continued increase Ongoing extra silent trailers and hybrid trucks to increase the number of silent, off-peak deliveries Colruyt Increase (km/t of goods) delivery Continued increase Ongoing to distribution centres via train and water Colruyt Trucks at least comply with the 100% 2011 Euro V norm Colruyt Increase number of employees Continued increase Ongoing using alternative transport modes (train, bike, bus, car pooling) Colruyt DATS 24 will open four CNG gas 4 2012 stations
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 73
73
Retailer Target description Target Baseline Year Timeline
Colruyt Electricity-energy will be own 100% 2011 green production (sun, wind, biomass) Colruyt Electricity-energy will be own 100% 2011 green production (sun, wind, biomass) Colruyt Reduction of energy use 10% 2015
Colruyt Production of green hydrogen successful pilot 2012 out of renewable energy at the distribution centre in Halle and testing the use of forklifts on hydrogen (European demo project, Interreg) Colruyt Monitoring of energy use in Continuous decrease Ongoing buildings and CO2 emission reduction according to the GHG protocol Colruyt Reduce food waste by continuing Continued decrease Ongoing cooperation with food banks Colruyt Increase recycling/re-use of 80% 2015 waste rate (Colruyt, Okay, Bio- Planet) Colruyt Maximise recycling efforts Continuous increase Ongoing (carton, plastics) and use of organic waste for bio- fermentation Colruyt Continue to inform customers Continuous information Ongoing about the sustainability initiatives such as energy efficiency, renewable energy and mobility initiatives Colruyt Promotion of seasonal and Continuous promotion Ongoing sustainable products
2.9 Environmental activities reported to MAP 2012 by Coop Norway
Table 2-9: Environmental activities reported to MAP 2012 by Coop Norway
Retailer Target description Target Baseline Year Timeline
Coop Promote sales of organic Increased sales Ongoing Norway products via discounts on organic fruits and vegetables Coop Promote sales of ecolabelled Increased sales Ongoing Norway products and increase number of own brand ecolabelled products Coop Substitute all own brand reusable 100% Achieved Norway
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 74
74
plastic bottles for mineral water with recyclable PET-bottles Coop Information and consumer Environmental Ongoing Norway education by engagement in information and governmental climate change education initiative and CSR reports
2.10 Environmental activities reported to MAP 2012 by Delhaize Group
Table 2-10: Environmental activities reported to MAP 2012 by Delhaize Group
Retailer Target description Target Baseline Year Timeline
Delhaize Implementation of a private 1) PVC eliminated 2) 2010 1) target 2012 Group brand sustainable packaging overall packaging 2) 29 tons in strategy weight reduced 2011 3) more recycled- 3) all bio range content and plant- based materials Delhaize 100% of Delhaize Belgium 100% 2011 Group private brand liquid washing products concentrated Delhaize Increase sales of organic +5% and +188% 2011 Group products at Delhaize Belgium and at Mega Image (Romania) Delhaize Increase number of “Eco” private 29 products in BE 2011 Group brand products in product range Delhaize Offer of 23 “AB Terra Leaf” Increase sales by 0.5% 2011 Group products at Alfa Beta (Greece): a range of detergents, tissue paper, cosmetics and garbage bags that are either eco-friendly or FSC compliant Delhaize “Gusturi Romanesti” a special continuous increase in Group range of traditional Romanian sales and number of products launched in 2010. Sales products on offer grew 274% as Mega Image increased the number of products sold under the “Gusturi Romanesti” brand in selected stores from 25 to 112 Delhaize Develop strong partnerships Continuous increase Ongoing Group with local suppliers to promote local economy and to meet customer demands for local products Delhaize Increase sales of the ”Close to 19% 2011 Group Greek Nature” products at Alfa Beta (Greece) Delhaize Collaborate with Milcobel, to Increased offer of local not specified Group support local sustainable milk milk in BE
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 75
75
Retailer Target description Target Baseline Year Timeline
production
Delhaize Promote the production and 65% local suppliers in 2011 Group sales of seasonable fruits and BE vegetables (Delhaize Belgium) Delhaize Reduce carbon equivalent -20%/sales m² 2020 Group emissions (CO₂) Delhaize Reduce electricity consumption -30% 2020 Group Delhaize Use only renewable energy 100% 2011 Group (Delhaize Belgium) Delhaize Increase production of energy 2009 Ongoing Group generated by on-site solar panels Delhaize Replace ozone-depleting 100% Ongoing Group substances (ODS) with ozone- friendly HFCs in all stores Delhaize Optimisation of distribution Increased efficiency Ongoing Group system, combining store deliveries and backhauling for return trips Delhaize Ban of plastic non reusable 0% Ongoing Group carrier bags at check-outs (at Delhaize in Belgian supermarkets and Alfa-Beta) by promoting alternatives Delhaize Remodel existing stores and Continuous increase Ongoing Group build new stores (green buildings) Delhaize Annually inform customers Report published 2007 Ongoing Group about Corporate Responsibility Sustainability blog via reports and other (2011) mainstream channels Delhaize First PET bottle recycling for Installed Ongoing Group customers in store (Mega Image in Bucharest) Delhaize Expand recycling stations to 10 10 Not specified Group new locations (Alfa Beta) in Greece together with the extension of cooking oil recycling tanks and light bulb recycling boxes
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 76
76
2.11 Environmental activities reported to MAP 2012 by El Corte Inglés
Table 2-11: Environmental activities reported to MAP 2012 by El Corte Inglés
Retailer Target description Target Baseline Year Timeline
El Corte Work with suppliers to Increased 2011 Inglés preserving marine resources and share/number offer products caught with friendly fishing methods El Corte Development of health and Standard in place 2011 Inglés safety standard for textiles for the Groups companies El Corte Support studies on water Increase budgets Ongoing Inglés consumption of different textile products El Corte Promote the sales of high Continuous increase Ongoing Inglés ecological value supermarket products by expanding the number of references in supermarkets and publicise the areas where these products are offered El Corte Decrease single-use shopping Analysis of options 2011/2012 Inglés bags by offering alternatives accomplished El Corte Replace conventional bulbs by 0 Ongoing Inglés less energy consuming bulbs El Corte Replace conventional 0 Ongoing Inglés transformers by electronic transformers El Corte Change permanent lighting in 0 Ongoing Inglés low transited areas by automatic movement sensor switches El Corte Progressive implementation of Continuous increase Ongoing Inglés LED (Christmas set up, etc.) El Corte refrigerators and freezers with Continuous increase Ongoing Inglés doors El Corte Recover heat from the freezers Continuous increase Ongoing Inglés and use to heat the frozen food aisles El Corte Cut off transportation emissions Continued decrease Ongoing Inglés from non essential journeys El Corte Increase the number of products 20% 2011 Inglés delivered by direct providers to centralised platform El Corte Increase pre-packaged Continuous increase Ongoing Inglés merchandise, prepared at source for display at the point of sale
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 77
77
Retailer Target description Target Baseline Year Timeline
El Corte Install at least two charging 2/new store 2012 Inglés points for electric vehicles in new stores El Corte Replace conventional bulbs by 0 Ongoing Inglés less energy consuming bulbs El Corte Communication to clients Website, School visits, Ongoing Inglés including energy-saving brochures guidelines, environmental education in schools, efficient conduction, ecological products El Corte Energy-saving advices for Intranet, Educational Ongoing Inglés employees courses, direct trainings El Corte Display information regarding Display Ongoing Inglés correct waste separation in stores El Corte Communication to suppliers of 100% 2011-2012 Inglés service to increase recovery rate of RAEE (WEEE, electronic equipment) by cooperation with SIG (GIS) such as Ecotic, Ambilamp, Tragamóvil El Corte Regular meetings with Meetings Ongoing Inglés stakeholders to search for satisfactory solutions for all "interest groups”
2.12 Environmental activities reported to MAP 2012 by EROSKI
Table 2-12: Environmental activities reported to MAP 2012 by EROSKI
Retailer Target description Target Baseline Year Timeline
EROSKI Reduce CO2 emissions -12% 2012
EROSKI Reduce environmental impact of Continuous reduction of Ongoing products by developing new impact; new packaging packaging systems systems EROSKI Reduce environmental impact of Continuous reduction of Ongoing products by promoting impact; continuous sustainable products (FSC, MSC) increase in sustainable products EROSKI Develop software to perform Software available Not specified Life-cycle assessment of products EROSKI Promote and source products Continuous increase in Ongoing from local suppliers number and promotion measures
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 78
78
Retailer Target description Target Baseline Year Timeline
EROSKI Implement energy efficiency Continuous increase Ongoing measures in stores (cooling zones, lighting etc.) EROSKI Increase sustainable transport Continuous increase Ongoing (reverse logistic flows, use of an additive in fuel, use of bio fuels, eco-driving, eco-efficient urban distribution, improvement of environmental management in subcontracted transport companies) EROSKI Waste minimisation and Continued decrease Ongoing management improvement EROSKI Increase environmental Increase awareness Ongoing awareness in employees and customers through trainings, environmental campaigns, consumer magazine, forums, associations and collaboration with administration
2.13 Environmental activities reported to MAP 2012 by EuroCoop
Table 2-13: Environmental activities reported to MAP 2012 by EuroCoop
Retailer Target description Target Baseline Year Timeline
EuroCoop Encourage its members to Various activities Ongoing significantly reduce the carbon emissions derived from their activities EuroCoop Inform and motivate their Various activities Ongoing workers and consumer- members to reduce their own carbon footprint
2.14 Environmental activities reported to MAP 2012 by FCD
Table 2-14: Environmental activities reported to MAP 2012 by FCD
Retailer Target description Target Baseline Year Timeline
FCD Cooperation with Eco-sytèmes to 3800 2011 promote collection of various waste scheme (WEEE, batteries, cartridge, cell phones) with collecting furniture in stores
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 79
79
2.15 Environmental activities reported to MAP 2012 by IKEA
Table 2-15: Environmental activities reported to MAP 2012 by IKEA
Retailer Target description Target Baseline Year Timeline
IKEA Cotton used for IKEA products 100% 2015 from farmers applying better management practices IKEA Materials for home furnishing 100% 2015 products shall be renewable, recyclable or recycled IKEA Wood raw material for solid 35% 2012 wood products shall come from forests certified as responsibly managed. IKEA Use renewable energy for 100% 2005 Ongoing electricity and heating IKEA Reduce energy consumption (all Continued decrease 2005 Ongoing operations in kWh/m3) towards -25% IKEA Sort waste for recycling and/or 100% Ongoing energy recovery at stores and warehouses IKEA Reduce CO2 emissions by -10% 2010 2015 alternative transport modes IKEA Increase number of customers 15% 2015 travelling to IKEA stores by public transportation
2.16 Environmental activities reported to MAP 2012 by Inditex
Table 2-16: Environmental activities reported to MAP 2012 by Inditex
Retailer Target description Target Baseline Year Timeline
Inditex Increase the use of sustainable Continuous increase / 2005 Not specified fibres decrease Inditex Implementation of tools to assess Implemented Ongoing environmental(water) and carbon impact of products Inditex Implementation of the restricted 100% 2015 list (RSL) across the production processes to monitor compliance of the value chain with company code of conduct Inditex Engagement in international Participate in Better Ongoing initiatives to support the Cotton Initiative (BCI) protection and preservation of Textile Exchange (TE) natural resources CEO Water Mandate
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 80
80
Retailer Target description Target Baseline Year Timeline
Sustainable Apparel Coalition (SAC) Leather Working Group (LWG) Inditex Reduce the environmental 100% Ongoing impact of new stores by improving the eco-efficient store model Inditex Reduce the power consumption -30% Ongoing for all stores which have been open for more than 10 years Inditex Implement different 100% Ongoing environmental measures in all stores (PEFC/FSC forest certification for wood and carrier bags, reuse cardboard boxes for distribution) Inditex Reduce global CO² -10% 2005 2015 emissions/garment Inditex Allocate part of the 40% Ongoing environmental budget in initiatives that protect the environment and improve the biodiversity Inditex Allocate part of the 10% Ongoing environmental budget in textile reusing and recycling Inditex Provide information in corporate Increased awareness Ongoing annual report, on corporate web page and press releases Inditex Product hangtags with Product hand tags in Ongoing environmental content (use of place sustainable fibres, environmentally friendly washing, drying and ironing, etc.) Inditex Leaflets with environmental Leaflets available Ongoing content, printed in plantable seed paper Inditex Publish environmental advices in Environmental advices Ongoing the blogs of some Inditex chains published Inditex Environmental trainings for all 100% Ongoing employees (extra trainings for store staff, HHQQ staff) via welcome manuals, on site and/or on-line courses, corporate magazine, etc. Inditex Addressing environmental 90,000 copies in 12 Ongoing awareness-raising contents and languages information in the corporate magazine
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 81
81
2.17 Environmental activities reported to MAP 2012 by Kaufland
Table 2-17: Environmental activities reported to MAP 2012 by Kaufland
Retailer Target description Target Baseline Year Timeline
Kaufland Increase the range of FSC-, MSC- Continuous increase Ongoing , Blue Angel- (Blauer Engel) and Sustainable Cleaning-labelled products and products with the EU organic farming logo Kaufland Continue training of employees Training implemented/ Ongoing/ and establish E-learning platform established 2013 platform Kaufland Extend the concept of rabbit Continuous increase Achieved farming with suppliers in cooperation with animal welfare organisations Kaufland Own brand products will only 100% 2015 contain alternative oils to palm- oil or sustainable palm-oil Kaufland Increase optimised transport via -25% 2013 central warehouses Kaufland Implement innovative and Continuous increase Ongoing efficient technologies from pilot market in new and rebuild premises Kaufland Voluntary withdrawal for 100% Achieved energy-saving lamps in all stores Kaufland Reduction of paper usage by 100% cashiers trained Achieved training cashiers to ask customers if they want to receive a receipt Kaufland Promote sustainable fish Promotion in place Ongoing consumption via customer magazine, in store promotion and website Kaufland Extend the promotion of a Extend 2010 Ongoing healthy diet among children by providing regional fruits or vegetables once a week to more schools (EU School Fruit Scheme) Kaufland Sustainability labels (globe label) 100% Ongoing at shelves in all stores and continue to include other certified labels to globe
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 82
82
2.18 Environmental activities reported to MAP 2012 by Kooperativa Förbundet (KF)
Table 2-18: Environmental activities reported to MAP 2012 by Kooperativa Förbundet (KF)
Retailer Target description Target Baseline Year Timeline
Kooperativa To increase the sale of organic 10% 2012 Förbundet food from 6% (2008) to 10% of (KF) total food sale Kooperativa To increase the sale of MSC 30% 2012 Förbundet products and other labels of (KF) sustainably sourced fish products to 30% of total sale of fish products by 2012 Kooperativa To maintain leading position in Maintain position Ongoing Förbundet product range and sale of Fair (KF) Trade products Kooperativa All central suppliers have to sign 100 % compliance Ongoing Förbundet and comply with KF code of (KF) conduct with regard to environmental and social responsibility Kooperativa Reduce direct emission of GHG -40% 2008 2020 Förbundet in relation to turnover (KF) Kooperativa Become climate neutral by off- Climate neutral 2020 Förbundet setting existing direct emissions (KF) through external climate projects Kooperativa Increase the money raised 30% 2008 2020 Förbundet through the consumer (KF) cooperative movement to self- help- projects in developing countries
2.19 Environmental activities reported to MAP 2012 by Lidl
Table 2-19: Environmental activities reported to MAP 2012 by Lidl
Retailer Target description Target Baseline Year Timeline
Lidl Extend the range and the Continuous increase Baseline year Ongoing absolute number of sustainable 2011 products in Germany (certified according to ecological standards and European Flower labelled products) Lidl Promotion of local sourced and Continuous Baseline year Ongoing manufactured products increase/Promotion 2011 activities in place
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 83
83
Lidl Increase the absolute number of Continuous increase Baseline year 2012 energy-saving freezing cabinets 2011 in Germany (new stores) Lidl Increase the absolute number of Continuous increase Baseline year 2012 energy efficient stores (e.g. in 2011 the field of heating/cooling systems, lighting, etc.) in Germany Lidl Implementation of a stronger Increased sales Baseline year 2012 communication via website and 2011 own print promotions for raising customer’s awareness of environmentally friendly products (sustainable fish consumption)
2.20 Environmental activities reported to MAP 2012 by Marks&Spencer
Table 2-20: Environmental activities reported to MAP 2012 by Marks&Spencer
Retailer Target description Target Baseline Year Timeline
Marks&Spencer Solely provide responsibly 100% 2012 sourced wood (recycled, FSC certified or otherwise sustainable) Marks&Spencer Implement a 100%/(25%) 2015 Gold/Silver/Bronze sustainability benchmarking standard for suppliers to improve ethical and environmental performance and have all suppliers engaged (min one quarter at gold level) Marks&Spencer Open two new sustainable 2/year Ongoing learning stores/year Marks&Spencer Reduce store, office and -25%/sq ft 2012 warehouse energy usage -35%/sq ft 2015 Marks&Spencer Improve fuel efficiency in our 20% improvement 2012 deliveries to stores 35% improvement 2015 Marks&Spencer Reduce carbon emission of Carbon neutral 2012 stores, offices, warehouses, business travel and logistics (UK and Republic of Ireland) Marks&Spencer Reduce store refrigeration gas -50% 2015 carbon emissions Marks&Spencer Implement CO2 systems in 100% 2014/2030 new store refrigeration installations (replace HCFCs by 2014 and HFCs by 2030.)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 84
84
Retailer Target description Target Baseline Year Timeline
Marks&Spencer Have at least one plan A 50%/100% 2015/2020 quality in all M&S general merchandise and food products and develop a mechanisms to help customers identify products with Plan A qualities in store and on-line to encourage their purchase Marks&Spencer Helping customers to recycle 20 million each year 2015 items of clothing
2.21 Environmental activities reported to MAP 2012 by Mercadona
Table 2-21: Environmental activities reported to MAP 2012 by Mercadona
Retailer Target description Target Baseline Year Timeline
Mercadona Reduce the amount of single- -90% 2007 2011 use plastic bags free of charge in all stores Mercadona All products from house ware 100% 2010 2011 collection made with plastic recycled from other integrated supplier’s processes Mercadona All own-brand tinned tuna is 100% 2008 2011 Dolphin-safe certified Mercadona 70 gweight reduction for own 100% 2008 2011 brand wine bottles which saves 2,100 tonnes glass / year Mercadona Own brand detergents (liquid 100% 2007 2011 and powdered) are concentrated Mercadona Reduce electrical consumption 420 stores 2007 2011 (efficient lighting system, improved isolation, efficient heating/cooling system with insulation) by further expanding number of eco- efficient stores Mercadona Reuse the heat produced by 100% 2007 2011 the air conditioning in all stores Mercadona Implement Euro V standard in 60% 2010 2011 truck fleet Mercadona Implementation of a control 100% 2009 2011 system to prevent cooling gas leaks in all stores.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 85
85
Retailer Target description Target Baseline Year Timeline
Mercadona Providing a special section Report published Ongoing dedicated to environmental policy and actions in annual report Mercadona Special bi-annual Report published Ongoing Environmental Report, specifically focused on communicating to the general public Mercadona’s actions with environmental relevance Mercadona Information campaign among Campaign in place 2010-2011 2011 workers and clients to promote the use of reusable bags
2.22 Environmental activities reported to MAP 2012 by Mercator
Table 2-22: Environmental activities reported to MAP 2012 by Mercator
Retailer Target description Target Baseline Year Timeline
Mercator Improve records on Continued 2010 2011 packaging, EEE, improvement batteries and accumulators by improving IT support Mercator Inventory of 100% 2011 2012 sources of environmental impacts and their characteristics for devices and equipment by implementing SAP PM Mercator Include water Factors included 2010 2011 quantities, municipal waste quantities, district heating to Balance Score Card (SAP BIOK) Mercator Reduce electric -4% 2008 2011 consumption per m²
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 86
86
2.23 Environmental activities reported to MAP 2012 by Metro Group
Table 2-23: Environmental activities reported to MAP 2012 by Metro Group
Retailer Target description Target Baseline Year Timeline
Metro Group Expand supplier training with Suppliers trained in Ongoing/ UNIDO (suppliers in Russia and Russia and India 2011 India were involved as targeted for 2011) Metro Group Publication of METRO GROUP Policy and guidelines 2011 fish purchasing policy and published respective guidelines for sales lines. Metro Group Increase range of MSC-certified +15% (110 MSC- 2009-2011 fish products certified products) Metro Group Implementation of new carbon Accounting system 2011 accounting reporting system implemented according to Greenhouse Gas (GHG) protocol and implementation of respective web-based IT tool Metro Group Set up of an energy efficiency Reduced energy 2011-2014 programme 2011-2014. consumption Measures 2011: energy efficient light tubes, solar tubes, closing doors for chilling devices Metro Group Install digital energy measuring 80% of sales locations 2011 systems (Smart-Metering- worldwide Systems) in sales locations worldwide Metro Group Increase number of Euro-5 100% 2012 engine trucks in own fleet
2.24 Environmental activities reported to MAP 2012 by Rewe Group
Table 2-24: Environmental activities reported to MAP 2012 by Rewe Group
Retailer Target description Target Baseline Year Timeline
Rewe Group Increase the number of 150 PRO PLANET 2011 products with the PRO PLANET labelled products label to 150 in 2011 Rewe Group Increase the amount of 10,000t 2013 sustainably sourced palm oil Rewe Group Increase the percentage of 25% 2013 segregated’ sourcing
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 87
87
Retailer Target description Target Baseline Year Timeline
Rewe Group Increase the share of 2,000t Mid 2013 sustainable sourced cocoa and cocoa products Rewe Group REWE Group will build 15 15 Green Building End 2013 Green Building Stores by end of Stores 2013 Rewe Group Provide electric car for 10% of More than 10% of DIY 2011 the DIY markets of the REWE markets offering the Group that are offering the customer service of customer service of coordination of coordination of handcrafters handcrafters are provided with an electric car Rewe Group To develop and implement a 3,000 REWE 2011 technical energy management supermarkets system. Rewe Group Continue stakeholder forums Increase awareness 2012 and awareness raising activities in German supermarkets Rewe-Group Publish status report on Report published 2011 chemical pesticides for fruits and vegetables
2.25 Environmental activities reported to MAP 2012 by S Group
Table 2-25: Environmental activities reported to MAP 2012 by S Group
Retailer Target description Target Baseline Year Timeline
S Group Deposit schemes for beverage 100% Not specified packaging S Group Increase range of own-brand Increased number Ongoing organic products S Group Organic breakfast (Radisson Offer available Ongoing Blue Hotel) S Group Minimise food waste in grocery Continuous decrease Ongoing stores by discount actions and optimised purchase orders S Group Increase electricity use +20% 2020 generated by renewable energy from own plants S Group Improve energy efficiency 2% /year 2015
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 88
88
2.26 Environmental activities reported to MAP 2012 by Sonae
Table 2-26: Environmental activities reported to MAP 2012 by Sonae
Retailer Target description Target Baseline Year Timeline
Sonae Maintain offer of healthier and Maintain 2011 own-brand organic products (Equilíbrio and Bio) Sonae Certification under ISO 9001 100% certified 2011 standard for the launching of Store Brand products Sonae Promotion of more ecological Increase in print 2011 products (reduced packaging labels/offer of reusable material, reusable bags) bags Sonae Increase the marketing Continuous increase / 2011 measures for not endangered reduction fish/seafood ,increase the sales of fish farming products, reduce the sales of fish caught by trawling Sonae Increase number of suppliers Continuous increase 2011 audited Sonae Implement more demanding Continuously 2011 eco-efficiency requirements implement (Producers´ Club Certification) Sonae Improve (current and new) Better system in place 2011 suppliers’ traceability and information and the origin of the fish. Sonae Reduce environmental Continuous decrease 2011 footprint (reduce GHG emissions, electricity consumption, replace ODS) Sonae Increase number of fleet 85% 2011 vehicles in compliance with EURO 4 or higher standards Sonae Surpass the waste recovery 0,5% 2010 2011 rate achieved in 2010 Sonae Reduce consumption of water -2% 2011
Sonae Develop an international guide Guide available 2011 of Environmental Management for operations abroad Sonae Improvement and broadening Continuous 2011 of quality control processes improvement and certifications (monitoring of non-food products, certification for own-brand non-food producers) Sonae Increase the number of Increase the number of 2011 facilities certified under ISO facilities 14001 Environmental
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 89
89
Retailer Target description Target Baseline Year Timeline
Certification
Sonae Encourage healthier eating Increased sales of 2011 habits, providing more and healthy food better information regarding healthy food options and product characteristics Sonae Encourage sustainable Increased awareness 2011 consumption Sonae Improve consumer information Information activities 2011 regarding type of fish sold to promote sustainable fishery Sonae Annually publish sustainability Report published 2011 report Sonae Promote campaigns that Sell more products 2011 endorse the use of equipment with less energy with less energy consumption consumption
2.27 Environmental activities reported to MAP 2012 by Tesco
Table 2-27: Environmental activities reported to MAP 2012 by Tesco
Retailer Target description Target Baseline Year Timeline
Tesco Reduce traditional grocery 5% 2009 2012 products and packaging waste in the supply chain (Courtauld 2 target) Tesco Become a zero-carbon business 2050 without buying offsets Tesco Reduce emissions per square -50% 2006 2020 foot from existing stores and distribution centres Tesco Reduce emissions per square -50% 2006 2020 foot of new stores and distribution centres Tesco Reduce carbon emissions per -50% 2006 2012 case of goods delivered Tesco NEW: Reduce carbon emissions -25% 2011 2020 per case of goods delivered Tesco Reduce the emissions of the - 30% 2020 products in supply chain Tesco Minimise the production of -10% 2009 2012 waste by increased recycling rate and increased recycled content of packaging material (Courtauld 2 target)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 90
90
Retailer Target description Target Baseline Year Timeline
Tesco Recycle 150,000 and eliminate -75,000t 2009 2012 75,000 tonnes of waste 150,000 Tesco Become a zero-carbon business 2050 without buying offsets Tesco Reduce emissions per square -50% 2006 2020 foot from existing stores and distribution centres Tesco Reduce emissions per square -50% 2006 2020 foot of new stores and distribution centres Tesco Reduce carbon emissions per -50% 2006 2012 case of goods delivered Tesco NEW: Reduce carbon emissions -25% 2011 2020 per case of goods delivered Tesco Reduce the emissions of the - 30% 2020 products in supply chain Tesco Minimise the production of -10% 2009 2012 waste by increased recycling rate and increased recycled content of packaging material (Courtauld 2 target) Tesco Recycle 150,000 and eliminate -75,000t 2009 2012 75,000 tonnes of waste 150,000 Tesco Continue engagement with Research centre Ongoing University of Manchester to established build a world class research centre in sustainable consumption Tesco To find ways to help their -50% 2020 customers reduce their carbon footprint
2.28 Environmental activities reported to MAP 2012 by The Cooperative Group
Table 2-28: Environmental activities reported to MAP 2012 by The Cooperative Group
Retailer Target description Target Baseline Year Timeline
The Reduce total waste raisings reduction 70% 2011 Cooperative and maintain a 70% recycling Group reuse/recycling rate across CFS’ main offices, including Britannia The reduce the carbon impact of -10% 2009 2012 Cooperative The Co-operative Food’s (11% reduction Group packaging achieved by 2011) The Ensure that the vast majority Continuous increase 2013 Cooperative of operational waste is (61% reused/recycled Group diverted away from landfill by in 2011)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 91
91
Retailer Target description Target Baseline Year Timeline
2013, and expand work with Fare share on food waste The Reduce the number of carrier -75% (currently carrier 2006 2013 Cooperative bags used by The Co-operative bag use reduced by Group Group 65%) The Stock white goods A or above No offer of goods 2007 Ongoing Cooperative below A Group The Work alongside small local Continuous increase Ongoing Cooperative suppliers and food agencies to Group source local products to increase sales of products in the ‘Grown by us’ range The Ensure all own-brand canned 100% 2011 Cooperative tuna is 100% pole and line Group caught The FSC certification for The Co- 100% 2012 Cooperative operative Food’s greaseproof Group paper The Only sell own-brand products 100% either Cooperative with certified palm oil (CSPO) segregated CSPO or Group covered by GreenPalm credits The Move soya sourcing to a Continuous increase 2015 Cooperative sustainable footing Group The Reduce pesticide derogations -10% 2010 Ongoing Cooperative Group The Extend the range of household Continuous increase Ongoing Cooperative products accredited to the EU Group Eco-label standard The Broaden campaign against Extend campaign 2011 Cooperative unconventional fossil fuels to Group encompass solutions such as community energy The Further improve water Improvements Ongoing Cooperative consumption accounting and implemented. Water Group reporting consumption now reported across 80% of estate (up from 63% in 2010) The Produce an Agronomic Code of Code of Practice 2011 Cooperative Practice and disseminate to all produced and Group suppliers disseminated The Attain WWF-UK Forest and Attain Status 2011 Cooperative Trade Network “Graduate Group Status” The Further enhance the Pesticides Paraquat banned 2011; 2012 Cooperative Policy and seek to ban endosulfan to be Group chemicals such as Endosulfan banned 2012 and Paraquat
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 92
92
Retailer Target description Target Baseline Year Timeline
The Ensure the new Co-operative 100% Cooperative Retail Online Pesticide Group Network (CROP) system is fully utilised by suppliers (fresh products 2011, frozen and canned products 2012) The Establish an Expert Pesticide Reduced pesticide 2012 Cooperative Overview Group and identify residue Group residue reduction targets The Progress the development of a REACH database Ongoing Cooperative REACH database within The developed Group Co-operative Food The Produce and publish CSR report published Ongoing Cooperative sustainability report which Group provides a “warts and all” account of the Co-operative Group’s economic, social and environmental performance.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 93
93
3. Annex III - Store visit reports
3.1 The Co-operative Group (UK)
The Co-operative Group was selected for store visits which were performed at two food stores in London, United Kingdom:
The co-operative food, Golden Cross House, 456 - 459 The Strand, Westminster, London, WC2R 0RG The co-operative food, 104-105 Berwick Street, Berwick Street, Soho, W1F 0QS The REAP contact person and the representatives of the stores supported the visits. Taking photos and notes was allowed.
Based on the reported commitments the focus of the verification visit were on “Offer in organic products, eco-products and sustainable fish”, “Promotion measures for eco-products and sustainable fish”, “Customer campaigns” and “Energy, waste and water efficiency”.
Before starting the store visits, a meeting at the office of The Co-operative Group (459 The Strand, Westminster, London) was held for introduction and discussion. A summary regarding The Co- operative Group’s environmental work by discussing the Sustainability Report 2011 was presented. Details based on the reported commitments regarding
“Certification and quality control schemes” “Measures for GHG emission reduction” “Guidelines for environmental management” have been published in the Sustainability Report 2011. These topics were not appropriate to be shown by a store visit in London.
In addition the opportunity was used to check any other environmental activity taken.
The first visit was performed at The Co-operative food, Golden Cross House which is a supermarket including a small range of goods, in the centre of London, near Trafalgar Square.
Table 3-1: Exemplary environmental and sustainability activities identified at The Co-operative food, Golden Cross House, London
Type of measure Explanation & Illustration • The following fractions are collected separately at the store: cardboards, plastic films, biowaste (fresh meat waste, vegetables/fruits), household and similar waste. • Cardboards and Plastic foils are sent back to the distribution center, pressed Waste management into packages and will be used in recycling processes • Fresh meat waste is collected by Biffa (waste treatment company) and used for the production of bio-gas. Vegetables and fruits are picked up thrice weekly by the public waste disposal system • Household and similar waste is collected by the public waste disposal system
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 94
94
Type of measure Explanation & Illustration
• Reusable transport carrier boxes for fruits/vegetables and meat are used • To reduce food waste of customers, clear and concise storage instructions on fruit and vegetables packs are given • Each employee is trained regarding waste collection and treatment by practical training and gets an instruction book when starting work at the store
Waste management
• Some products are available: Soya drink, rice; canned fish, fresh fish (labelled with Co-operative Groups’ own text “From responsibly farmed / fished sources.”); free range chicken and eggs.
Products from organic farming
• EU-flower / EU-organic leaf: could be identified for some products: e.g. milk, cleaning agent, soya drink Eco-labelled products • FSC: could be identified for kitchen rolls
• MSC: a few products of the fish assortment could be identified as MSC- labelled: fresh fish, canned fish, scallop
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 95
95
Type of measure Explanation & Illustration • Fair trade: could be identified for a broad range of products: e.g. bananas, coffee, tea, wine, sugar, rice
• Cooled areas are open with night curtains. LEDs are used for lighting.
Energy efficient cooling system
• LEDs are used at store for lighting. Automatically turning-off when the store is closed.
Lighting System
• “Bags for life” (GBP 0,50), plastic bags (GBP 0,10) and textile carrier bags (GBP Shopping Bags 1,--) are available at the cashier desk. Plastic bags free of charge are available only on request by customers.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 96
96
Type of measure Explanation & Illustration
• Information for customers regarding environmental topics are available at the notice board (leaflets and brochures) at stores and by visiting The Co- operative Groups website (http://www.co-operative.coop/food/ethics/).
Environmentalinformation for customers at the store
• Permanent posters and information signs are placed in order to promote eco- products.
Promotion measures for eco-products
The second visit was performed at The Co-operative food, which is a supermarket located in Soho, London.
Table 3-2: Exemplary environmental and sustainability activities identified at The Co-operative food, Soho, London
Type of measure Explanation & Illustration • The following fractions are collected separately at the store: cardboards, plastic films, biowaste (fresh meat waste, vegetables/fruits), household and similar waste. • Cardboards and Plastic foils are sent back to the distribution center, pressed into packages and will be used in recycling processes. • Fresh meat waste is collected by Biffa (waste treatment company) and used Waste management for the production of bio-gas. Vegetables and fruits are picked up thrice weekly by the public waste disposal system. • Household and similar waste is collected by the public waste disposal system. • Reusable transport carrier boxes for fruits/vegetables and meat are used. • To reduce food waste of customers, clear and concise storage instructions on fruit and vegetables packs are given.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 97
97
Type of measure Explanation & Illustration
• A few products are available: Soya drink, rice; canned fish, fresh fish (labelled with Co-operatives Group own text “From responsibly farmed / fished sources.”); free range chicken and eggs.
Products from organic farming
• EU-flower / EU-organic leaf: could be identified for some products: e.g. milk, cleaning agent, washing powder • FSC: could be identified for kitchen rolls, bathroom tissues • MSC: some products of the fish assortment could be identified as MSC- labelled • Fair trade: could be identified for a broad range of products: e.g. bananas, coffee, tea, wine, sugar, rice Eco-labelled products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 98
98
Type of measure Explanation & Illustration
• Cooled areas are open with night curtains. Freezers are systematically closed with doors. LEDs are used for lighting
Energy efficient cooling system
• Fluorescent tubes are used for lighting. Automatically turning-off when the store is closed. Lighting system
• “Bags for life” (GBP 0,50), plastic bags (GBP 0,10) and textile carrier bags (GBP 1,--) are available at the cashier desk. Plastic bags free of charge are available only on request by customers. Shopping bags
Environmental • Information for customers regarding environmental topics are available at the information for customers notice board (leaflets and brochures) at stores and by visiting The Co- at the store operative Groups website (http://www.co-operative.coop/food/ethics/). • Wall papers are placed in order to promote eco-products.
Promotion measures for eco-products
Promotion measures for • Permanent posters are placed in order to promote sustainability and sustainability and renewable energy. renewable energy
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 99
99
Type of measure Explanation & Illustration
Conclusion: During the store visits visible commitments such as “Organic products”, “Eco-labeled products”, “Sustainable fish”, “Bags for life” and “Waste management” could be verified. The commitment “Reduce energy consumption in buildings” was verified by showing low energy lighting equipment in stores and energy efficient cooling/freezing system.
Details based on the reported commitments regarding “Certification and quality control schemes”, “Measures for GHG emission reduction” and “Guidelines for environmental management” have been published in the Sustainability Report 2011. These topics were not appropriate to be shown by a store visit in London.
3.2 Carrefour (FR)
Carrefour was selected for a store visit due to the following commitments reported to the MAP this year:
Outdoor furniture assortment fully FSC labelled or in process to achieve FSC certification For catalogues Increase the use of paper from certified sustainable forest management and/or recycled sources and reach 100% Stop the distribution of free disposable plastic checkout bags in all stores Promote eco-friendly products through various means and raise consumer awareness The store visits took place at
Carrefour Planet, 180 Route Nationale 7- Boîte Postale 310, 91200 Athis Mons Carrefour Planet, 5 rue de la Croix Saint Jacques, 91620 La Ville-du-Bois The REAP contact person and Carrefour’s sustainability manager supported the visits. Taking photos and notes was allowed.
The focus of the store visit was based on verification of the reported commitments as well as new/interesting/innovative developments compared to the visits last year. In addition the opportunity was used to check any other environmental activity taken.
The first visit was performed at Carrefour Planet Athis Mons, a hypermarket offering a widespread range of food and non-food products.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 100
100
Table 3-3: Exemplary environmental and sustainability activities identified at Carrefour Planet Athis Mons
Type of measure Explanation & Illustration • Promotion of A rated energy saving lamps (reduced prices) • Communication measures to customers showing examples of light intensities and types • Promotion of LED lighting
Energy efficiency of products
• Wide range of own-brand organic cotton products showing FSC labelled and reduced packaging • “Buy one get one free” sales promotion
Sustainable products (bio cotton)
• Duvet made from recycled plastic and bio cotton Sustainable nd • 2 products packaging for bed linen FSC labelled products (textiles)
• Eco labelled soil • Eco labelled bread • Organic fruits and vegetables • Dedicated section for organic products (“Le Bio”)
Sustainable products (organic, eco-labelled)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 101
101
Type of measure Explanation & Illustration • Source of fish indicated on table or packaging • MSC labelling (frozen products) • Communication/promotion “Sustainable fishery”
Sustainable seafood/fish
Carrefour Engagement Qualité: 20.000 suppliers committing on quality standards including several types of products (fish, meat, vegetables, etc.)
Supply chain
• Communication on animal safety (meat and meat products)
Animal safety (Communication)
• Closed refrigeration/freezers • Night coverage for refrigeration shelves
Energy efficient cooling system
Efficient lighting • Natural lighting
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 102
102
Type of measure Explanation & Illustration • LED lighting • Lighting directly on and close to products to be able to reduce intensity
• Ecocert certified cosmetics
Bio cosmetics
• Active promotion for “bags-for-life” • Plastic bags on offer are reusable and recyclable
Packaging (plastic bags)
The second visit was performed at Carrefour Planet in La Ville-du-Bois
Table 3-4: Exemplary environmental and sustainability activities identified at Carrefour Planet La Ville-du-Bois
Type of measure Explanation & Illustration • Recycling station for customers which allow the collection of mobile phones, WEEE, batteries, print cartridges as well as paper/cardboard and other packaging material Waste • Organic waste from stores is collected separately management • Print cartridges can be recycled in the store or send to a recycling company via a special envelope
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 103
103
Type of measure Explanation & Illustration
• Extremely concentrated windshield cleaner • Eco labelled paint and paper
Sustainable and eco labeled products (concentrates and paints)
• Banners on deforestation and energy saving light bulbs
In store communication
• Double placement of organic products (in “Le Bio” section and at shelves with conventional products)
Promotion organic products
Sustainable • Chips and fries palm oil free products (palm oil • First product with RSPO certificate free or RSPO certified)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 104
104
Type of measure Explanation & Illustration
• Monitoring and data collection for cooling, lighting • New system with roof top windows to cool/heat store
Monitoring
Promotion of local products
Conclusion: The commitment in regard to the fully FSC labelled outdoor furniture assortment could not be verified as the store visit took place in autumn and the products were not offered anymore. The ban of free disposable checkout plastic bags can be confirmed for the stores visited. Furthermore in can be stated that Carrefour offers a very wide range and variety of eco-labelled, organic and locally sourced products, which is also accompanied by several awareness raising and promotion measures.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 105
105
3.3 Coop Norway (NO)
Coop Norway was selected for store visits due to the following commitments reported to the MAP this year:
Label each product with information on correct disposal of packaging Deposit schemes for beverage packaging Implement swan-label for the Coop Extra chain Install energy monitoring and management equipment in outlets Replace inefficient lighting-equipment with low-energy lighting equipment in stores In addition to the two store visits Coop Norway also showed its distribution centre which is located in
Coop Norge Handel, Østre Aker veg 264, 0977 Oslo Furthermore 2 stores (Discount and Supermarket) in the wider Oslo region were visited.
The REAP contact person supported the visits. Taking photos and notes was allowed.
The focus of the store visit was based on verification of the reported commitments as well as new/interesting/innovative developments compared to the visits last year. In addition the opportunity was used to check any other environmental activity taken. Coop Norway is partner in an industry and government initiative to reduce food waste (“ForMat”1). Coop Norway launched “Coop’s Environmental Prize” (“Miljøprisen”2) in January 2012. The Prize will this first year be awarded good ideas to reduce food waste. Furthermore Coop Norway is launching a new energy project supported by environmental authorities (Enova: www.enova.no), currently extends the work to increase recycling rate and improve waste management and joined a NGO initiative on Non-GMO food (http://www.bygdekvinnelaget.no/plattform-for-nettverk-for-gmo-fri-mat-og-for).
The first visit was performed at the distribution centre, followed by 2 stores. The table comprises all pictures and findings in a row as the standards in all stores are quite comparable.
Table 3-5: Exemplary environmental and sustainability activities identified at the distribution centre and visited stores
Type of Explanation & Illustration measure Optimised • Double layer principle for truck load transport • Durable, reusable boxes for transport (IFCO-containers)
1 www.matvett.no 2 http://miljoprisen.coop.no/
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 106
106
Type of Explanation & Illustration measure
• Waste take back system (glass, metal, plastic, residual waste) • Take back system for plastic bottles • Take back of electronic waste and light bulbs, batteries
Waste management
• Customer information on environmental engagement of Coop Norway (Swan label) • Customer information on correct waste sorting/recycling • Customer communication on take back system
Communication
Sustainable • Swan labelled products products & • FSC labelled products labelling • Shelf marking for organic/sustainable products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 107
107
Type of Explanation & Illustration measure
• Concentrated products • Refill products
Packaging reduction
• Recycled PET bottles for all own-brand water and mineral water/soft drink bottles • Durable, reusable plastic trays for bottles
Packaging
• Key whole label for healthier products (products with more, fiber; less salt, sugar and fat.)
Promotion of healthier nutrition
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 108
108
Type of Explanation & Illustration measure • Closed refrigeration/freezers • Communication to customers
Energy efficient cooling system
• Wide range of eco-labelled products offered (organic)
Eco-labelled products
• MSC labelled fish/seafood
Sustainable products
• Fair trade products • UTZ certified products
Sustainable products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 109
109
Type of Explanation & Illustration measure • Reduction of food waste via discounts on expiring products
Food waste
• Energy saving light bulbs • Cooled sales area for fruits and vegetables closed during night
Energy saving
• Active promotion of bags for life
Packaging (plastic bags)
• Information for associates in regard to waste sorting in store • 9 sorting stations for store waste
Waste management
Sustainable • Energy efficient light bulbs (EU-flower certified). products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 110
110
Type of Explanation & Illustration measure
• Wide range of swan labelled non-food products
Sustainable products
Conclusion: All commitments could be verified during the store visits, though the labelling of each product is still under development and not present on each product as well as the replacement of inefficient lighting-equipment in stores.
3.4 Delhaize Group – Delhaize (BE)
Delhaize was selected for a store visit due to the following commitments reported to the MAP this year:
100% of Delhaize Belgium private brand liquid washing products concentrated Increased number of ‘Eco‘ private brand products in product range Ban of plastic non reusable carrier bags at check-outs (in Belgian supermarkets and Alfa- Beta) by promoting alternatives The store visits took place at
Delhaize Supermarket Hankar, 1 Clos Lucien outers, 1160 Brussels, Belgium Delhaize Supermarket Mutsaard, Avenue de la Brise 15, 1020 Brussels, Belgium The REAP contact person supported the visits. Taking photos and notes was allowed.
The focus of the store visit was based on verification of the reported commitments as well as to get a general impression on the environmental standards of the stores. In addition the opportunity was taken to check any other environmental activities. Delhaize currently cooperates with Food Banks in 3 stores (2012) which shall be further extended to 14 to reduce food waste. Other food waste goes to bio methanization to produce energy. Also, Delhaize is partner of a government initiative to promote and support the purchase of sustainable products by redeeming vouchers handed out to employees of other companies. Furthermore Delhaize currently plans to extend their silent delivery project to the region of Wallonia.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 111
111
The first visit was performed at Delhaize Supermarket Hankar, offering a wide range of food and non- food products.
Table 3-6: Exemplary environmental and sustainability activities identified at Delhaize Supermarket Hankar
Type of Explanation & Illustration measure • In store recycling stations for bottles (e.g. 70% of own-brand wine bottles with deposit can be returned to store) • Recycling station for batteries
Waste management
• Packaging for dried fruits and nuts changed to soft plastic bags to reduce weight • Packaging from herbs and spices changed to plastic to reduce weight • Packaging for organic vegetables/fruits made from compostable plastic
Packaging
• Exclusive offer of organic herbs; plastic packaging made from compostable plastic, pots made of corn • Packaging bottom for apple replaced by cardboard • Cardboard boxes for transport of eggs, vegetables/fruits have been replaced to a large extend by hard plastic boxes for reuse
Packaging/ sustainable products
Packaging • Own brand products (frozen) FSC labelled reduction/ • Cardboard packaging of own brand cereals phased out
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 112
112
Type of Explanation & Illustration measure sustainable • Double layer cheese packaging to reduce food waste; back of packaging made from packaging paper
• Cooling only for fruits and vegetables where necessary – e.g. tomatoes offered in area at room temperature • Use of daylight to save energy • Lighting reduced to one light bulb by the use of reflecting lampshades
Energy efficiency
• Refrigeration closed to a large extend • Equipment (e.g. baking ovens) automatically regulated (time and temperature) to reduce energy usage • LED lighting currently implemented (already implemented in freezers and customer car parks) Energy • Open refrigeration shelves equipped with night coverage efficiency/ Energy saving
Sustainable • Promotion of local products by marking with Belgium flag products/Local • Local meat (up to 90% from Belgium, depending on type of meat) sourcing • Milk 100% from Belgium (Collaboration with Milcobel)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 113
113
Type of Explanation & Illustration measure
• Meat packed under atmosphere to extend durability • Price reduced shortly before expiration date
Waste management/ Food waste
• 100% certified sustainable fresh fish/seafood by the end of 2012 (certification by WWF). Phase out of endangered species. Frozen fish up to 80% from sustainable sources by the end of this year
Sustainable seafood/fish
• Fair trade roses • Palm oil replaced by sunflower oil in chips • Increased offer and promotion of vegetarian products
Sustainable products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 114
114
Type of Explanation & Illustration measure • Shelf labelling for organic and fair trade products
Labelling
• XXL toilet paper to save material • Own-brand energy saving light bulbs (plastic/PVC packaging has been changed to cardboard)
Sustainable non-food products
• Own-brand eco-label for non-food products
Eco-labelling
• Green roof on store
Green building
Packaging/ • Concentrated washing liquids Transport • Refill
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 115
115
Type of Explanation & Illustration measure
• No free plastic bags at check out • Reusable plastic bags made from 80% recycled material (offer on free exchange for old/broken bags)
Packaging
The second visit was performed at Delhaize supermarket Mutsaard
Table 3-7: Exemplary environmental and sustainability activities identified at Delhaize supermarket Mutsaard
Type of measure Explanation & Illustration • Communication on reusable bags, boxes, baskets • Communication on seasonal and organic products as well as healthier nutrition • Communication on energy efficiency
Communication
Sustainable • Household collection made from bamboo products / • Packaging for salad and cakes made from recycled PET packaging
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 116
116
Type of measure Explanation & Illustration
• Wide range of FSC labelled products
Labeling
• Labelled textiles • Promotion of labelled textiles • Natural cosmetics (no preservatives, preferably organic sources)
Sustainable products / labelling
• Monitoring of energy usage (central data management by energy manager) • Alarm system for refrigeration • Use of cooler temperatures during night through windows that can be opened
Energy efficiency
Packaging • Offer of reusable bags
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 117
117
Type of measure Explanation & Illustration
Conclusion: The commitment of 100% Delhaize Belgium private brand liquid washing products concentrated could be verified during the store visits. Delhaize Belgium offers a wide range of the own-brand “Eco” products as well as organic and other labelled products. The ban of single use plastic bags at check outs was also verified. We would also like to highlight Delhaize´ engagement in regard to packaging reduction and alternative packaging materials.
3.5 Delhaize Group – Alfa Beta (GR)
AB Greece was selected for a store visit due to the following commitments reported to the MAP this year:
Launch of ‘AB Terra Leaf’ a range of detergents, tissue paper, cosmetics and garbage bags that are either eco-friendly or FSC compliant at Alfa Beta (Greece) Ban of plastic non reusable carrier bags at check-outs (in Belgian supermarkets and Alfa- Beta) by promoting alternatives Expand recycling stations to 10 new locations (Alfa Beta) in Greece together with the extension of cooking oil recycling tanks and light bulb recycling boxes The store visits took place at
AB MEGA – National Road, 20th km of the Athens-Lamia National Road, Northern Suburbs, Greece AB Stamata, 31A, Drosia - Stamata A, Northern Suburbs The REAP contact person supported the visits. Taking photos and notes was allowed.
The focus of the store visit was based on verification of the reported commitments as well as to get a general impression on the environmental standards of the stores. In addition the opportunity was used to check any other environmental activity taken. At ABs´ green store educational activities with schools are regularly undertaken explaining the technical installations in a learning path. Due to the economic crisis AB has decreased the prices of 600 products to the levels of 2008. Furthermore AB awards the best performing store manager “Manager of the year” which includes amongst others the best energy performance. Recently a review of the fish/seafood range has been started in collaboration with WWF.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 118
118
The first visit was performed at AB Mega store northern suburbs of Athens
Table 3-8: Exemplary environmental and sustainability activities identified at AB Mega
Type of Explanation & Illustration measure • Recycling stations for customers, enabling the return of plastic bottles (all brands), aluminium cans, glass (money for return can be donated to charity or refunded in store) • Further recycling/returning options for cooking oils, batteries and light bulbs
Waste management
• 2nd photovoltaic station, producing 20,900 kWh/year (3 installations in Greece so far)
Renewable energy
• Active promotion of local sourced products • Wide range of local sourced (Greek) products (< 50%) • “Close to Greek nature” – traditional products from different regions in Greece
Local sourcing
• Wide range of organic products
Sustainable products/ organic products
• Source of fish marked on products Seafood/fish • Offer of organic fish
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 119
119
Type of Explanation & Illustration measure
• Partly closed refrigeration/freezers • Halogen lighting
Energy efficiency/ Energy saving
• Active promotion of healthier products via in store communication and magazine • Offer of healthier products by own-brand “Nutri life” products
Healthy nutrition
• Promotion of bags for life and other reusable bags
Packaging
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 120
120
The second visit was performed at the green store AB Stamata
Table 3-9: Exemplary environmental and sustainability activities identified at the green store AB Stamata
Type of measure Explanation & Illustration • Installation of geothermal energy • Wind generator • Communication & explanation on installations in store
Energy efficiency/ sustainable building
• Large installation of solar panels • Store certification (BREEAM) • Solar panels to heat water
Renewable energy
• Outer walls of building covered with wood • Rockwool for insulation • External LED lighting • Solar tubes for lighting
Sustainable building
Sustainable • Trolleys and baskets made from recycled plastic interior
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 121
121
Type of measure Explanation & Illustration
• Closed refrigeration, freezers and sales counters • Use of CO2 refrigerant • LED in refrigeration shelves
Energy efficiency
• Closed refrigeration room • Alarm system for cooling system • Monitoring of energy usage and production (published in store)
Energy efficiency/ monitoring
• Window shields with solar panels • Window shields adapt to solar radiation angle (absorbs maximum possible sunlight, Energy efficiency avoids solar radiation into store, saves energy from air-conditioning) • Lobby at entrance area to keep temperature stable • Windows can be opened during night to cool the store
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 122
122
Type of measure Explanation & Illustration
• Rainwater collection for toilets, garden and fire extinguishing • Heat pump (geothermal energy for hot water)
Sustainable building
Conclusion: The commitment of the launch of “AB Terra Leaf” products could be verified during the two store visits as well as the recycling stations. Non reusable plastic bags are still available in stores, nevertheless alternatives are offered. We would like to highlight the modern installations and ideas of the green store comprising manifold measures of sustainability.
3.6 Delhaize Group – Mega Image (RO)
Mega Image was selected for a store visit due to the following commitments reported to the MAP this year:
Increased number of ‘Eco‘ private brand products in product range Launch first range of local private brand products ‘Gusturi Romanesti’ Mega Image (Romania) First PET bottle recycling for customers in store (Mega Image in Bucharest) The store visits took place at
Mega Image Titulescu, Bd. Nicolae Titulescu, nr. 39 - 49, sector 1, Bucharest Mega Image Iancu de Hunedoara, Str. Grigore Alexandrescu, nr. 89-97, sector 1, Bucharest The REAP contact person supported the visits. Taking photos and notes was allowed.
The store visit started with a general introduction of Mega Image at the Head Office in Bucharest. There is 147 stores in Romania (42 were newly opened in 2012), 20% are located in and around Bucharest. The first market opened in 1995. In 2000 Mega Image was incorporated by Delhaize to
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 123
123
51%, since 2005 Mega Image is fully incorporated. 4800 associates are employed by Mega Image in two different store types – Mega Image (larger Supermarkets) and Shop and Go (City stores). 40% of the products offered are sourced locally (in Romania). Mega Image set up an environmental strategy with 3 main goals, namely “Green Energy”, “Zero Carbon” and “Recycling”. This strategy was communicated very clear and dominantly in each store.
The focus of the store visit was based on verification of the reported commitments as well as to get a general impression on the environmental standards of the stores. In addition the opportunity was used to check any other environmental activity taken. The first visit was performed at Mega Image Titulescu in the north of central Bucharest.
Table 3-10: Exemplary environmental and sustainability activities identified at Mega Image Titulescu
Type of Explanation & Illustration measure • First recycling station for PET bottles in Romania (voluntary) • Communication on PET bottle recycling • Recycling station for batteries and aluminium
Waste management
• Very straight communication on the three environmental goals of Mega Image (Green Energy, Zero Carbon and Recycling) • Information on best sustainable choice by shelf marking for products
Communication
• Active promotion of local sourced products Local sourcing • Introduction of “Gusturi Romanesti” (local, traditional products from different regions of Romania)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 124
124
Type of Explanation & Illustration measure
• Special section for organic products • Some Fair trade products within product range
Sustainable products/ organic products
• Offer of eco-labelled non-food products
Eco labelled products
• Household products from recycled material
Products from recycled material
Energy • Open cooling shelves closed during night efficiency • Baking ovens automatically regulated and adapted to needs of product
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 125
125
Type of Explanation & Illustration measure • Partly closed freezers and refrigeration
• Offer of natural cosmetic line • Organic cotton
Sustainable products
• Promotion of reusable bags. Free check-out bags are recyclable.
Packaging
• Products with MSC certification • Products without palm oil
Sustainable products
Energy • Doors for cool storage efficiency/ • Monitoring of temperatures of all cooling devices (reporting to technical department)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 126
126
Type of Explanation & Illustration measure monitoring
The second visit was performed at Mega Image Iancu de Hunedoara in the northern centre of Bucharest.
Table 3-11: Exemplary environmental and sustainability activities identified at Mega Image Iancu de Hunedoara
Type of measure Explanation & Illustration • Reduced packaging for cereals • Reusable boxes for transport of vegetables/fruits
Packaging
• Food waste reduction by discount on expiring products
Waste management
Eco-labelled • Range of own-brand and other eco-labelled non-food products products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 127
127
Type of measure Explanation & Illustration
• Concentrated washing liquids • LED light bulbs
Sustainable products
• Promotion of reusable bags
Packaging
• Mega Image is partner of a sustainability project educating children
Environmental Education
Conclusion: The commitment of the launch of “Gusturi Romanesti” (traditional and local sourced) was verified during the visits. Also the range of the own-brand “eco” products can be confirmed as
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 128
128
well as the recycling station for PET bottles. Mega Image is also partner of a very interesting project to educate children in regard to sustainability; furthermore we would like to highlight the very clear and strong communication on Mega Images´ environmental goals in the stores.
3.7 Kaufland (DE)
Kaufland was selected for a store visit due to the following commitments reported to the MAP this year:
Promotion of sustainable fish consumption via customer magazine, in store promotion and website Promotion of sustainable consumption with sustainability labels (globe label) at shelves in all stores and the inclusion of further recognized labels to globe label The store visits took place at
Kaufland (Green Store), Eisenbahnstraße 1, 75031 Eppingen, Germany Kaufland, Rötelstraße 35, 74172 Neckarsulm, Germany The REAP contact person supported the visits. Taking photos and notes was allowed.
The store visits aimed at the verification of the reported commitments and the monitoring of the progress made since last year`s store visit. In addition, the opportunity was used to check if any other environmental activities are taken. The first visit was performed in the Kaufland Store (Green Store) in Eppingen and focused on the technical installations of the Green Store. The visit included a general introduction of the Green Store concept explaining the pragmatic approach to ensure the transferability of environmental measures to other stores. The second visit took place in the Kaufland Store in Neckarsulm focussing on the product range. During the visits, a wide range of communication and training material in regard to sustainability was handed out and presented. Furthermore, Kaufland is involved in an on-going educational initiative in collaboration with the Association of German Nature Parks2. In collaboration with the Fairtrade organisation3 Kaufland regularly participates in the “Fair week”.
Table 3-12: Exemplary environmental and sustainability activities identified at Kaufland Eppingen
Type of measure Explanation & Illustration • Large-scale photovoltaic installation on building • Energy saving lighting concept including dimmed lighting (adapting to solar radiation) Sustainable • Info screens for customers (energy and CO savings, energy production from building 2 installations in store, presentation of the stores energy concept and sustainability) • Film about the store concept available online (www.kaufland.de/eppingen)
2http://www.kaufland.de/uhu-ben 3 http://www.fairtrade-deutschland.de/top/presse/pressemitteilungen/detailseite-pressemeldungen- ueberblick/?no_cache=1&tx_ttnews[tt_news]=683&tx_ttnews[backPid]=137&cHash=8cae0c29d06c0eaf2ee559cf49de574e
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 129
129
Type of measure Explanation & Illustration
• Daylight at checkout and further areas (photovoltaic installations are translucent) • Dimmed lighting in store • Reflecting lampshades • LED lighting
Energy efficiency/ lighting
• Prominent placement for reusable bags/bags for life (cotton bags Fairtrade labelled) • FSC labelled paper bags • “Blue Angel” labelled durable plastic bags
Packaging
• LED in cooling devices • Night cover for cooling shelves without doors Energy efficiency • Closed refrigeration/freezing cabinets • No heating of closing doors due to special coating • Automatically regulated baking ovens
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 130
130
Type of measure Explanation & Illustration
• Above-average offer of organic food products (up to 1,200 products in product range) • Promotion of organic products via shopping trolley of the week
Sustainable products/ organic products
• Voluntary take-back system for light bulbs (support of social projects) • Recycling station for paper, cardboard, foils, Styrofoam, batteries etc. • Take-back of plastic bottles within deposit scheme
Waste management
The second visit was performed at Kaufland Neckarsulm (flag ship store).
Table 3-13: Exemplary environmental and sustainability activities identified at Kaufland Neckarsulm
Type of measure Explanation & Illustration • High share of locally sourced products Sustainable • Locally sourced products are either marked with a German flag (fruits & vegetables) products/ local or a shelf marking indicating the federal state sourcing • Promotion of local products (e.g. the customer magazines is published in various regional versions in order to promote local products)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 131
131
Type of measure Explanation & Illustration
• Kaufland offers a wide range of fairtrade products in all kinds of product types
Sustainable products/ Fair trade
• Wide range of organic products • Over 150 organic Kaufland own brand (“K-Bio”) products in product range
Sustainable products/ organic products
• Packaging reduction in own-brand water bottles (use of less material for PET bottles) • Reusable boxes e.g. for transport of fruits & vegetables • FSC labelled (own-brand) packaging
Packaging
Sustainable • Total phase out of battery eggs (also in own-brand processed food, i.e. products with products egg as main ingredient)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 132
132
Type of measure Explanation & Illustration • Promotion of eggs from local farming
• Promotion of energy efficient white goods
Energy efficiency
• Wide range of “Blue Angel” and/or FSC labelled wood and paper products
Sustainable products / eco- labelled
• Extremely wide range of products with the MSC label in canned, frozen and fresh fish and seafood products (also for pet food)
Sustainable products/ fish, seafood
Sustainable • 100% of the own-brand K-Classic chocolate bars are UTZ certified products/ • Offer of other products with UTZ certification certification
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 133
133
Type of measure Explanation & Illustration
• Many products containing 100% sunflower oil instead of palm oil
Sustainable products/ palm oil
• Food waste reduction by discounts on products that are about to expire
Waste management
• Wide range of concentrated liquids and refill products
Sustainable products/ packaging
Sustainable • FSC and/or “Blue Angel” labelled tissue products and diapers products/ labelling
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 134
134
Type of measure Explanation & Illustration
• Wide range of natural and eco-certified cosmetic products
Sustainable products/ cosmetics
• Globe label (shelf marking) integrating defined certified products within Kaufland
Sustainable products
Conclusion: In general the commitment on asking customers whether they want to receive a receipt could be approved during the 2 store visits. The promotion measures for sustainable fish as well as a wide range of MSC labelled products were also verified. Also the Kaufland globe label is present at the shelves. Furthermore we would like to highlight the extensive communication measures via several channels in regard to the environment and sustainability.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 135
135
3.8 Mercadona (ES)
Mercadona was selected for a store visit due to the following commitments as reported to MAP 2012:
1. 100% of products in the house ware collection are completely made of plastics recycled from integrated supplier processes 2. 100% of own brand tuna references Dolphin Safe certified 3. 70g weight reduction on all own brand wine bottles 4. All own brand detergents (powder and liquid) concentrated as established by AISE Sustainability Projects 5. Control system to prevent cooling gas leaks implemented and maintenance personal trained
The store visits took place at the Mercadona store in C/Lauria in the city centre of Valencia. The REAP contact person, the head of the environment department, the store manager, and a maintenance expert supported the visits. Taking photos and notes was allowed. Given the previous store visits, there was a clear focus on the verification of the reported commitments. Other aspects and sustainability measures were included that were particularly interesting and relevant.
Table 3-14: Exemplary environmental and sustainability activities identified at Mercadona, C/Lauria, Valencia
Type of measure Explanation & Illustration • The houseware collection is completely made of recycled plastics
Houseware collection
• All own brand tuna references beard the Dolphin Safe label
Certified fish
• All own brand wine bottles (70 mio/year) have a flattened basis and are considerably Optimisation of lighter than ordinary bottles; transport packaging is designed to save space (see also packaging last year report)
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 136
136
Type of measure Explanation & Illustration
• All own brand detergents for washing dishes and clothes both as concerns powder and liquid references bear the Sustainability Council (AISE) label and a marking indicating that they are concentrated on the product packaging
Optimisation of packaging
• All transport packaging for fruits and vegetables is made of plastic and is reusable • Alarm lights in the machine room indicate function of the cooling system; • Monitoring and localization of cooling gas leakage is performed manually by daily surveillance in the machine room; simple techniques such as spraying with soapy water are used effectively for detection of small piping leaks. • A detailed manual is used for efficient monitoring and reporting of consumption (daily, monthly) • Efficiency of the maintenance work is controlled monthly by external auditors Optimisation of cooling gas leakage
• The lighting in the store was limited to 1/3 of the overall capacity; night curtains were closed; the rolling stairs and the heat recycling in the cooling area was off, as long as Energy efficiency the store was not open for customers. measures • Ceilings are low • Automated regulation of lighting, cooling, heating and rectifier in place • A new device for attraction of insects working with pheromones is installed, that
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 137
137
Type of measure Explanation & Illustration works with reduced energy • Glass facades on both sides of the building provide natural light • Temperature regulation in the store 22-26 °C during summer times (in compliance with national law) • Target set for continuous optimization of consumption figures in comparison to previous years
• Customers are offered 3 types of shopping bags with bags for life in a preferred space; customers information poster are promoting the use of reusable bags • The majority of customers present at the time of the visit used bags for life • The successful reduction in single use bags was reported to have saved roughly €34 Mio in 2011
Single use bags
Future key • Sustainable fishery and assessment of endangered species was described as one priorities additional key priority of Mercadona for the near future
In addition to the store visit that could confirm the reported commitments and showed the continued implementation of commitments reported in previous years, a visit was organised to SPBerner Recycling plant, at Aldaya. This visit focussed on the initiative taken by Mercadona to improve sustainability and environmental measures in the supply chain by supporting integrated approaches and collaboration between different suppliers of the company. Sales and procurement managers from Berner SP and Mercadona completed the expert team performing the visit.
The visit provided insight into three production lines partly or exclusively recycling waste material for generation of new products.
1. The production of recycled polypropylene (PP), which is used as secondary raw material for the houseware collection for Mercadona. The material is generated from agricultural plastic foils in quantities of roughly 1.2 Mio tonnes per year.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 138
138
2. Polystyrene (PS) that is recycled from production residues collected from other Mercadona suppliers in quantities of roughly 600,000 t/y. 3. PET recycling, for which the company is mixing material from separate collection with production residues. Use of the recycled material in plastic dishes is currently tested for compliance with legal limit values.
Conclusion: The selected commitments were verified during the store visits. Mercadona is putting a lot of effort in energy efficiency, sustainable products and packaging reduction. The initiatives for collaboration and efficient resource use in the supply chain and the active promotion of recycled material merits recognition.
3.9 Mercator (SI)
Mercator was selected for a store visit due to the following commitments as reported to MAP 2012:
1. Improve records on packaging, EEE, batteries and accumulators by improved IT support 2. Inclusion of water quantities, municipal waste quantities and district heating in SAP BIOK (Balance score cards) 3. Reduction of electricity consumption per m2 4. Inventory of sources of environmental impacts and their characteristics for devices and equipment by implementing SAP PM
The store visits took place at the Mercator head offices and at the Mercator store TC Fužine at Nove Fužine 41 in Ljubljana. The visit was accompanies by the Senior Specialist in environmental protection, an expert in implementation of energy efficiency measures, and the store manager. Taking photos and notes was allowed. Given the previous store visits, there was a clear focus on the verification of the reported commitments. Other aspects and sustainability measures which are included are particularly interesting and relevant.
Table 3-15: Environmental and sustainability activities identified at Mercator, Nove Fužine, Ljubljana
Type of measure Explanation & Illustration
- Following Slovenian law experts from procurement departments need to thoroughly report about quantities and composition of imported goods including in particular (primary, secondary and tertiary) packaging. In addition retailers have to report about all EEE imported whilst products produced within the country are reported by producers. Environmental Reporting • Quantities of store waste packaging that is collected separately has to be (headquarters) reported for calculation of collection and recovery rates since 2006. • The improved reporting is also used to stimulate suppliers to reduce and improve packaging. It is also important for economic reasons as there is a national tax on waste packaging. • Via own brand products Mercator in addition is able to set trends and standards and rules in packaging.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 139
139
Type of measure Explanation & Illustration • Calculation basis are data provided by suppliers for each reference given detailed information about composition and weights. Overall figures are generated by using sales data. • Improvement in reliability of reporting was achieved in particular by detailed instructions for suppliers, in order to avoid misallocation (e.g. PET versus PVC), and by the elaboration of the detailed excel sheet used for collecting product data. • Progress in the Balance Score card has been achieved by inclusion of figures on water consumption and MSW, although the data basis is not ideal yet. Figures currently are generated from provider bills. At the moment there is direct reporting about consumption by store to the environmental unit for Mercator hypermarkets. • In order to trigger energy efficiency in management a handbook has been developed for store operators • The store is equipped with sewer port (double doors) • Modern low energy reflector lighting is installed • Daylight is entering through small windows • Sensors are used to regulate indoor temperature • Vertical cooling devices and horizontal freezers are closed (temperature regulation on devices; online alarm at service provider) – closing the cabinets reduced the consumption of the devices by 30% to 40 % and overall store energy consumption by 10% • Fruit and vegetable cabinets are equipped with night curtains (fruit and vegetables are cooled, which is not very common anymore in Europe; the practice shall be reconsidered in the light of additional energy savings in Energy efficiency future) measures • (store visit) Rolling curtain at back door • Alarm sensors at storage rooms
• Bags for life are promoted; other bags are provided on request and are charged; customers information on the rolling belt is advertising bags for life and is providing information about the new practice • Customers predominantly used bags for life during the store visit Other initiatives • Advertisement is printed on Eco paper • Specific consumption of electrical energy was cut by 1.77% in 2011 relative to 2010, or by 4.29 kWh/m2, as a result of the measures for efficient use of energy such as closing of refrigeration equipment, replacement of conventional lamps with LED fixtures in Mercator visual identity light boxes,
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 140
140
Type of measure Explanation & Illustration and other organizational measures according to the adopted Manual on Efficient Energy Use at the stores of Mercator, d.d. • Calculation of carbon footprint as a method to establish a comprehensive system of environmental impact management was conducted. The calculation is made for the entire company, sustainable store, and selected product of the Mercator private label, in order to identify the areas that are the most detrimental to the environment and which are the greatest energy hogs. • Instalment of waste bins for separate waste collection at retail units was continued.
Conclusion: The reported commitments related to improved reporting could be verified by the visit to the head offices even if the level and detail of input data still needs to be further improved. Reduction measures for energy-consumption as described could be verified during the store visit. Compliance of customers and staff was identified as crucial for a successful implementation of the measures installed.
3.10 Sonae (PT)
Sonae was selected for a store visit due to the following commitments reported to the MAP this year:
Maintain offer of own-brand healthier and organic products (Equilíbrio and Bio)
Certification under ISO 9001 standard for the launching of Store Brand products
Promotion of more ecological products (reduced packaging material, reusable bags)
Increase the marketing measures for not endangered fish/seafood ,increase the sales of fish farming products, reduce the sales of fish caught by trawling
Improve consumer information regarding type of fish sold to promote sustainable fishery
The store visits took place at
Continente, Colombo Shopping Centre, Avenida Lusiada, 1500 Lisboa, Portugal
Worten, Colombo Shopping Centre, Avenida Lusiada, 1500 Lisboa, Portugal
Continente Modelo Mem Martins, Rua António Feijó, 2725 Mem Martins
The REAP contact person, the head of environment, and the environmental store managers supported the visits. Taking photos and notes was allowed.
The focus of the store visit was based on verification of the reported commitments as well as to give a general impression on the environmental measures undertaken in stores. The visit started with a general introduction of the company, it´s structure and the demonstration of important figures and strategies, also the store formats of Continente (Hypermarkets and Supermarkets) and Worten
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 141
141
(white goods and consumer electronics) were explained. The Sonae Holding is active in several braches, such as Sonae Sierra (Shopping centres), Sonaecom (Telecommunication), Sonae SR (Non- food retail), Sonae MC (Food retail), Sonae RP (real estate management) and Sonae Investimentos (financial investments). The selection of Sonae’s suppliers (in food retail) is performed via a selection audit to ensure the compliance with Sonae’s minimum standards. If qualification is successful suppliers are classified into certain categories with the aim to further improve their classification which is accompanied by a regular re-auditing. The audits are conducted on the basis of a questionnaire, which is also updated and adapted on a regular basis. Furthermore, the concept of the Continente Producers’ Club has been introduced where producers are given a purchase guarantee agreement that ensures a certain standard of sustainability. Also the producers are classified, to gold (best performance), silver (good performance) and bronze. All stores of Sonae are integrated in a monitoring system, monitoring the use of energy, waste, water and refrigerants as well as reusable bags. All data is managed locally (in store) and centrally (companywide) divided into regions (3 for major-size hypermarkets, 6 for medium-size hypermarkets and 2 for supermarkets) which enables an evaluation of the data by region, store type, brand, etc. The monitoring is performed mainly to monitor the environmental performance, to evaluate the efficiency of environmental measures and to identify the areas with potential for further improvement. In this frame we would like to highlight that Sonae has assigned an environmental manager in each store. Sonae explicitly encourages its associates to improve the environmental performance of themselves as well as the stores. The best innovations and ideas are rewarded each year, e.g. ice of the fresh fish counter is melt with the hot water of the cooling system. As regards water consumption several measures are implemented in stores, e.g. technical and educational measures to save water, controlling of leaks and specific projects. Sonae own-brand products make 30% of the total product range. Furthermore Sonae introduced us to their ongoing healthy eating campaign, support of sustainable consumption via discounts and their fish purchasing policy to preserve fish stock, which includes catch certificates, the fresh fish label (CCL), information on the fishing method in order to decrease non sustainable fishery. The marketing for “red listed” fish (Greenpeace) is reduced by 40% already. Halibut and Dogfish were phased out. Internally they administer a fish database including a “traffic light system”:
• Red: highly endangered species
• Blue: from Aquaculture
• Green: traditional fish and seafood products
• Yellow: two origins, traditional and from other country caught via middle water trawling
Sonae also puts high efforts in regard to training their employees. 9000 employees are trained in a retail school per year.
The first visit was performed at the Continente store in the Colombo Shopping Centre.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 142
142
Table 3-16: Exemplary environmental and sustainability activities identified at Continente, Colombo Shopping Centre
Type of Explanation & Illustration measure • Internal communication on environmental philosophy of Sonae
Communication
• Reduced secondary packaging • Reusable boxes for transport of fresh products (optimised sizes for each product transported) • Secondary packaging (cardboard boxes) are reused for the collection of compressed plastic (EPS) waste
Packaging
• Well elaborated waste management system • Separation and recycling of light bulbs, oil, paints, batteries, aerosol cans, cardboard, plastic, etc. • Plastic (EPS) is crushed and compressed to small, transportable, compact blocks, also cardboard and plastic (film) is pressed in a special cardboard compactor
Waste management
Sustainable • Source of fish is displayed at the counters as well as fishing method products/ fish • CCL Fish certification
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 143
143
Type of Explanation & Illustration measure
• Broad range of organic products as well as healthy products and products for a special diet
Sustainable products/ organic products
• Promotion of bags for life (including APEDs green bag)
Packaging
• Wide range of concentrated washing liquids as well as refill products
Sustainable products/ packaging
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 144
144
The second visit was performed at Worten, Colombo Shopping Centre.
Table 3-17: Exemplary environmental and sustainability activities identified at Worten, Colombo Shopping Centre
Type of measure Explanation & Illustration • High share of energy efficient white goods at affordable prices • Regular promotion of energy efficient white goods
Energy efficiency
• Application of a green line in the store which leads to the “zona verde”, a place for waste collection and sorting of store waste
Waste management
• Customers are offered to return WEEE, which are collected at the store and picked up by an external recycling company • A recycling campaign to recycle inefficient electronic devices was set up
Recycling
• Ink cartridges can be recycled or refilled Recycling • Recycling of toners
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 145
145
Type of measure Explanation & Illustration
• Use of recycled paper in store and offices • Offer of EU ecolabelled paper in store
Sustainable products
• Manifold communication measures as regards certification, promotion, waste management and the environment for associates (Videoscreen)
Communication
Energy efficiency •
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 146
146
The third visit was performed at the Continente Modelo store in Mem Martins
Table 3-18: Exemplary environmental and sustainability activities identified at Continente Modelo, Mem Martins
Type of measure Explanation & Illustration • Solar panels on roof of building • Solartubes for lighting • Entry lobby for energy efficiency
Energy efficiency
• Waste collection facilities for several materials in store and outside of store (e.g. batteries, cork, etc.)
Waste management
• Communication on energy production of solar panels • Communication on energy classification of store • LED lighting
Energy efficiency & Communication
Energy efficiency/ • Closed refrigeration and freezers cooling • LED lighting for cooling devices
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 147
147
Type of measure Explanation & Illustration
• Dedicated section for healthier and organic food products • Shelf marking for organic products
Healthy & organic products
• Wide range of locally produced and sourced products • Promotion of local products • Communication on Sonae´ producers club
Sustainable products
• Own brand products are labelled with a traffic light logic • Phase out of palm oil in a few products
Sustainable products / Labelling
Sustainable • Wide range of concentrated washing liquids products
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 148
148
Type of measure Explanation & Illustration • Eco labelled detergents • Refillproducts
• Clear communication on recycling of oil wastes for customers • Recycling facility for oil
Waste management
• Wide range of products made from recycled material
Sustainable products
• Communication on fish certificates, sustainable sourcing and consumption • Source of fish demonstrated on counter
Sustainable Seafood
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 149
149
Conclusion: In general all selected commitments were verified during the store visits. Sonae offers a wide range of own-brand organic, healthier and more ecological products with a high effort on promotion (dedicated sales areas). Also the activities related to fish sourcing, education measures for customers and products on offer are quite high. We would like to highlight the encouragement of Sonae with their associates to truly improve their own environmental performances as well as the performance of the stores they work in.
3.11 APED (PT)
APED kindly invited the ETREAP to a store visit to present information and results from their participation. Furthermore the APED green bag made from recycled material was presented.
The store visits took place at
Sonae - Continente store, Lisbon - Estrada Nacional 249/1 Venteira 2724-510 Amadora Auchan – Jumbo store, Lisbon - Centro Comercial Alegro. Avenida dos Cavaleiros. 2792-045 Carnaxide.
The REAP contact person supported the visits. Taking photos and notes was allowed.
The store visit focused basically on APEDs green bag and LED lighting in associated stores. In addition the opportunity was used to check any other environmental activity taken. APED applied for a program supported by the energy authority of Portugal. In the stores visited a 37 % funding for new installations of LED lighting for APED partners was provided. Sonae and Auchan participated in this program (PPEC4) and installed LED lighting in their stores. APED was responsible for the proposal, implementation and report.
The visit started in the head office of APED where the project was introduced and communication material presented.
The first store visit was performed at the Continente store in Lisbon, which took part in the energy efficiency project initiated by APED.
Table 3-19: Exemplary environmental and sustainability activities identified at Continente, Lisbon - Estrada Nacional 249/1 Venteira 2724-510 Amadora
Type of Explanation & Illustration measure • LED lighting has been reduced from 36 W to 19 W and 11 W. 25.000 light bulbs have Energy been exchanged in all Sonae stores, which saves approximately 400.000 € of energy costs efficiency per year
4 http://www.erse.pt/eng/engefficiency/Paginas/default.aspx?master=ErsePrint.master
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 150
150
• LED tubes with 11 W and 19 W • Red/white LED lighting for meat shelf
• APED green bag made from recycled material (suppliers of green bag are choosen by partner companies and APED, bags can be purchased directly from the supplier)
Sustainable products/ waste prevention
The second visit was performed at Auchan, Jumbo store, Lisbon - Centro Comercial Alegro. Avenida dos Cavaleiros. 2792 - 045 Carnaxide.
Table 3-20: Exemplary environmental and sustainability activities identified at Auchan, Jumbo store, Lisbon - Centro Comercial Alegro. Avenida dos Cavaleiros. 2792-045 Carnaxide.
Type of measure Explanation & Illustration • LED lighting installed for store illumination • LED lighting for cooling devices • In some areas lighting has been reduced, e.g. in cooling shelves light bulbs are only installed at the topmost shelf to save energy
Energy efficiency
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 151
151
Conclusion: The installed LED lighting supported by the PPEC program was verified during the store visit. We would like to highlight APEDs engagement with the energy authority to facilitate energy saving measures for their partners.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 152
152
4. Annex IV
4.1 Recommendations for examples of good practice
4.1.1 Energy efficiency
Table 4-1: Energy efficiency
Retailer Target description Reason for being selected as an award candidate Lighting is a key energy-consumer in non-food retail 700 stores were equipped with formats (about 50% of total energy consumption). the new energy-efficient lighting C & A Therefore energy efficient lighting is of utmost importance. systems, compared to a planned The resultant energy saving is enough to power over 2500 number of 480 stores. European homes every year. Heat recovery is a powerful instrument to lower electricity Achieve heat recovery in all Mercadona consumption, and the fast progress Mercadona made from stores by end of 2011 2010 to 2011 is impressive. Installation of measures such as floating condensation, demisting elements in negative cooling cabinets, HEF (High-efficiency fans), optimised cooling cycles, Energy efficiency measures have temperature sensors, doors and sizzles for refrigeration Eroski been implemented in 80% of the devices/rooms/freezer islands, automated control, stores skylights as well as interior lighting based on Green Light Initiative and LEDs in the vast majority of stores is a remarkable effort, in particular for a new REAP member
4.1.2 Optimisation of distribution system
Table 4-2: Optimisation of distribution system
Retailer Target description Reason for being selected as an award candidate
The Co- This initiative is innovative, effective in terms of operative Agronomic Code of Practice for sustainability, and has not been reported by many other all suppliers since 2011 Group retailers before
Sustainable Cotton projects in A comparable initiative has been recognized last year for Pakistan, India, China and IKEA Metro. The number of farmers involved however would Turkey involving 100,000 merit recognition this year. farmers. Having almost all METRO trucks Euro V compliant is not 95% of all METRO GROUP an exceptional commitment but given the size of the Metro Group owned trucks complied with company and the global activities it is considered Euro V standard. remarkable.
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 153
153
Retailer Target description Reason for being selected as an award candidate
International Guide of A remarkable initiative although not unique; but not Sonae Environmental Management to reflected by others this year support operations abroad product sourced from local Asda Walmart suppliers amount to 6000 High share reached compared to others products from 600 suppliers Covering the vast majority of own brand suppliers with Sustainability self-assessment an assessment tool will have considerable effect on Carrefour tool is provided to 6,323 of its overall sustainability; not unique but an exemplary suppliers approach All Inditex suppliers must comply with the company code Company codes of conduct on environmental Inditex of conduct and control management are implemented also by other companies; procedures to monitor see e.g. knowledge hub of TESCO performance; annual audit Tesco launched its Knowledge Hub, an online community for Innovative approach but not really outstanding as similar its suppliers to work with Tesco Tesco approaches are also implemented by other retailers (see to share experiences and best Inditex) practice including on how to reduce emissions.
4.1.3 Marketing and communication
Table 4-3: Marketing and communication
Retailer Target description Reason for being selected as an award candidate
The initiative is not new, but was not particularly Build research centre in Tesco mentioned due to timing aspects before and is an Sustainable Consumption outstanding approach to improve consumer behaviour. The stores, built and operated on sustainability Marks & principles, helping consumers, e.g. to better utilise public Open two new sustainable transport, can be seen as exemplary awareness and Spencer learning stores each year motivation raising measure not only with consumers but also with other retail companies. Status report on chemical Chemical pesticides in fruits and vegetables are a highly REWE pesticides for fruit and sensitive issue. Information on this is very important for vegetables" including consumers. The cooperation with an NGO increases the monitoring of residue load trust of consumers on retailers' environmental claims.
Kaufland Extend the promotion of a Healthy diet among children is a very important issue. healthy diet among children by Providing regional fruits or vegetables to pupils is a very
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 154
154
providing regional fruits or good tool to raise awareness. Healthy products including vegetables once a week to more considerable shares of fruits and vegetables (less meat) schools does not only improve health but also show lower impacts on the environment.
4.1.4 Sustainable products (timber, labelling, seafood)
Timber Table 4-4: Sustainable products (timber)
Retailer Target description Reason for being selected as an award candidate
84% share of sustainable wood (either recycled, FSC certified or M&S otherwise protecting forests and communities)
Labelling Table 4-5: Sustainable products (labelling)
Retailer Target description Reason for being selected as an award candidate
Kooperativa Share of organic products Förbundet almost 7% and product range More ambituous share than other retailers increased by 16% to 2,791 All Carrefour brand products in Not unique and can be discussed in terems of Carrefour Europe are GM free; >350 items sustainablility; but only commitment reported in this bear the label “non GM fed” area this year.
Seafood Table 4-6: Sustainable products (seafood)
Retailer Target description Reason for being selected as an award candidate
Increase range of MSC-certified Number of certified products ambitious compared to Metro Group fish to 110 MSC products in others offer
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 155
155
Sustainable tissue Table 4-7: Sustainable products (sustainable tissue)
Retailer Target description Reason for being selected as an award candidate
Increase sales of organic cotton Huge increase achieved over short time period C&A from 15.3 million items in 2008 to 32.5 million items in 2011
Other Table 4-8: Sustainable products (other)
Retailer Target description Reason for being selected as an award candidate
88% of all materials for home More ambituous share than other retailers IKEA furnishing products are renewable, recyclable or recycled Ambitious target and huge quantities covered; target all of the 16,000 t of palm oil fulfilled in advance. Comparable commitment Asda Walmart and palm kernel oil used in Asda acknowledged last year for another retailer, but still not support the RSPO scheme very wide spread initiative, and having considerable impact due to quantity
4.1.5 Carbon footprint of stores
Table 4-9: Carbon footprint of stores
Retailer Target description Reason for being selected as an award candidate
The production of renewable energy is a crucial step to 100% of green energy supply decelerate climate change and to reach the EU 20-20-20 Colruyt (own production) by 2011 (sun, goal. The 100% production share is exemplary for the wind, biomass) retail sector. built 48 additional photovoltaic The production of renewable energy is a crucial step to ANCC/Coop plants in 2011 and 97 more decelerate climate change and to reach the EU 20-20-20 Italia plants are started until end of goal. 26 new additional photovoltaic plants within one December 2011 year is very ambitious. Equipping 5,000 German stores with natural refrigerant, Lidl install new environmentally automatic defrosting, increased glass cover, speed friendly freezing cabinets controlled compressor, etc. is an ambitious initiative and achievement within one year.
M&S All M&S operated stores, Carbon neutral is not as ambitious as producing 100% of
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 156
156
Retailer Target description Reason for being selected as an award candidate
offices, warehouses and energy from renewable sources, but having the all delivery fleets became carbon business carbon neutral would be an impressive neutral. commitment nevertheless The Co- Compared to 2006 the reduction of greenhouse gas operative Reduce greenhouse gas emissions from refrigeration amounts to 56%. This large emissions from refrigeration Group reduction is far beyond the target set (reduction by 20%).
4.1.6 Packaging
Table 4-10: Packaging
Retailer Target description Reason for being selected as an award candidate
Colruyt Complete phase out of plastic Comlete phase out is an exemplary and innovative carrier bags in Colruyt and Okay. approach, even if the life cycle might be discussed. Reduce the amount of single- Less ambitious than a complete phase out but impressive Mercadona use plastic bags free of charge in terms of reduction country wide in short period of in all stores by >90% time Stop the distribution of free disposable plastic checkout bags Carrefour Impressive because of global dimension in all stores in Belgium, Poland, Spain, Romania, China, Taiwan Innovative approaches to reduce packaging; Will have a 70g weight reduction for own considerable impact on transport and waste prevention Mercadona brand wine bottles which saves over time; comparable in weight to other reported 2,100 t glass / year reduction commitments, but
4.1.7 Waste management
Table 4-11: Waste management
Retailer Target description Reason for being selected as an award candidate
Not ground breaking in comparison to other regions, but By 2011 3,800 collection innovative initiative in France to facilitate collection of equipments for WEEE, batteries, FCD various problematic waste fractions that are regulated by cartridges and cell phones were EU legislation, and impressive due to design and country installed to promote recycling wide application. Deposit schemes for beverage Not innovative in terms of approach as such and already S-Group packaging have been mentioned as regional approach last year. Impressive in implemented and 529 million terms of quantities, and suitable as examples for
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 157
157
aluminium cans and 168 million effective use of recovery scheme plastic bottles were recycled in 2011 Current waste recycling rates High overall recycling rates compared to others, although from stores are 86%. Recovery IKEA reported in similar dimension by a number of other shares in production and retailers before. Outstanding due to global dimension transport are 90% and above 100% recycling of defected Asda Walmart clothes in support to the New New UK initiative to reduce tissue waste Life Foundation
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
No. 07.0307/2011/606111/SER/C1 158
158
Contact details:
ETREAP c/o BiPRO GmbH Grauertstr. 12 81545 Munich, Germany Phone: +49-89-18979050 Fax: +49-89-18979052 Mail: [email protected]
European Commission Annex Final Report Services on Monitoring Retailers’ REAP commitments
KH-30-12-165-EN-N doi:10.2779/43742