Also in This Issue: NEXT MEMBERS OPEN MEETING CHAIR’S LETTER - PAGE 2 the Next Members Open Meeting Will Be Held on Tuesday 8 October at 6:30 Pm in the Unite Office
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CONTINUING PROFESSIONAL APTG 30TH PARTY - DEVELOPMENT THIS AUTUMN LAST CHANCE TO BOOK! Two of the topics on the upcoming CPD programme Hitchock (left) & The Ripper’s victims (right) Haberdasher’s Hall APTG’s thirtieth anniversary party takes The CPD team has done us proud yet again, as have our very own BBTGs place on Thursday 17 October at the who have offered a multitude of ideas. We have a great programme lined Haberdasher’s Hall. The final deadline for up for this autumn with a variety of subjects that should appeal to most, booking tickets is Friday 4 October. For those interested in upgrading their site experiences we have talks on Proceedings start at 6pm with a drinks the Victorians at the V&A and a refresher in the Sainsbury Wing at the reception. We will then enjoy a sit-down three National Gallery (they do keep swapping round those paintings!). You can course dinner when we will be entertained by also add to your Tower knowledge with a ghostly walk outside the Tower guest speaker Colonel Richard Harrold OBE of London led by our favourite Raven Master, Chris Skaife. CVO, a retired Tower Governor and Keeper For those interested in delving into the world of our non-native language of Her Majesties Jewel House. speakers, the French connection (but spoken in English) will be To purchase your ticket to the party, simply represented by two fascinating insights into paintings at the National make a bank transfer of the total amount due Gallery and the Wallace collection, and there will be an entertaining talk (£50 per ticket) to the HSBC Social Account. about the lives of Russian oligarchs and Russian connections in London. Please ensure you put as the reference your 'Surname' and '30th' so that we are clear of If you fancy something a little less 'worthy' join us on an intriguing walk the purpose for the payment. We will then and tube adventure looking at the history of one of our most famous film contact you to confirm your tickets are celebrities, Alfred Hitchcock, just a short hop east of the centre. booked. If you have not had confirmation We have a controversial session booked with Alice Procter, the art historian within a week please do get in touch. and museum enthusiast, to discuss the subjects of curation, stolen art and repatriation - that should be an interesting Q&A! (See below also.) And we are very pleased to welcome Hallie Rubenhold to talk about her book The Five about the lives of Jack the Ripper's victims. ANNUAL GENERAL MEETINGS APTG’S Annual General Meeting will be on Look out for the inserts with the full programme, the go-live date, and Tuesday 10 December at the Unite Office. instructions concerning our new booking system which should be even It is an all-day meeting starting at 11:00 am. easier to use. The Institute of Tourist Guiding AGM will be held in Bristol on Thursday 14 November. Sue Hadley, CPD Chair (With thanks to Alex Hetherington, Sue Bingham & Paula Cooze.) Also in this issue: NEXT MEMBERS OPEN MEETING CHAIR’S LETTER - PAGE 2 The next Members Open Meeting will be held on Tuesday 8 October at 6:30 pm in the Unite Office. WEARING THE BADGE - PAGE 3 The meeting will begin with a talk by Alice Procter THE EAST BANK - PAGES 4/5 (pictured right) of Uncomfortable Art Tours on the GUIDING NEWS - PAGE 6 dubious acquisition of some of our major art works. TALK OF THE TOWN - PAGE 8 ASSOCIATION OFASSOCIATION PROFESSIONAL OF PROFESSIONALTOURIST GUIDES TOURIST GUIDES www.guidelondon.org.ukwww.guidelondon.org.uk September 2019 October 2019 Union news LETTER FROM THE CHAIR Like many of us I am a member of several guiding organisations - APTG (of course) and the Guild, the ITG and most recently the City Guide Lecturers Association. I have also been thinking about what each organisation offers for my membership fee in the run up to our AGM and the preceding Strategy Day. We are planning ahead what we want to develop and put forward for 2020. We need to offer value for money - for information, updates and work. We want to offer stimulating and useful CPDs, a regular magazine and an up to date website. Both the APTG and the Guild earn their keep as they provide work opportunities: after all it only takes one job to pay for the whole year’s subscription. We need to be open to questions and our regular Members Open Meetings with speakers have proved popular with APTG members. Recent talks by the Ravenmaster and the Jewel House Curator have attracted record attendances. Our website is under new management and visitor traffic is increasing each and every month. We are developing web pages in languages other than English - our first ones in French will be shown at our AGM. We recognise that over half of our membership guide in languages other than English. We recognise this and are changing the way we do things to reflect our membership. The ITG are currently communicating to every major tourist site in the UK and encouraging them to use the ITG ID Badge as an additional way of confirming that guides are professional and accredited. The primary relationship sites have is with their site liaison guide - whether APTG, Guild or both. This relationship is the strongest one and allows sites and guiding membership associations to quickly share information and resolve issues. The ITG communication builds on this relationship. However it should not mean that access to tourist sites is limited only to ITG members carrying their ITG card. Many APTG (and Guild) members have been blue badge guides for thirty plus years and have chosen not to join the ITG for a number of reasons. We must be careful not to push them out of the profession and from the opportunity of earning their living. The ITG card is welcomed as a way of deterring unqualified guides, free tours and operators falsely advertising that their tours are led by BBTGs. We should be careful not to harm the employment opportunities for badge holders in the process. Finally I am pleased to report APTG colleagues that our office stalwart Anna is recovering well from her operation earlier this year and is now resting at home. Sara Colclough has stepped into the breach and is doing an outstanding job covering the office and the myriad of enquiries that arrive each day. If you want to send a get well card to Anna please send it to the office and we will forward the mail sack on to her. Kind regards, Nick Hancock GUIDE LONDON REPORT YOUR BRANCH COUNCIL There were 23,618 visitors in August, the eleventh consecutive month with Nick Hancock (Chair) over 20,000. To date we have had a 24% increase over last year. Ruth Polling (Secretary) Leads Alfie Talman (Treasurer) 367 leads came in August, 246 via GuideMatch forms: nine from foreign Sue Hadley (CPD) language pages, 52 via main landing page, 185 from individual tour pages. Alex Hetherington (Marketing/FEG) All 45 individual tour pages have generated at least four leads each. Edwin Lerner (Guidelines) Spam Anne Marie Walker (Membership) This continues to be a problem and we had over 1,200 spam queries via Danny Parlour (Site Liaison Co-ordinator) the Rock n Roll page before we closed the loophole. We take this issue Liz Rubenstein (Debt Recovery) very seriously and have made progress but there is clearly still more to do. Steve Szymanski (Vice Chair) Website Content Charlotte Thurlow (Social Events) One new blog post: Te n Facts About Highcle re Castle by Edwin Lerner Katie Wignall (Social Events) Major London Events Isabel Wrench (Languages) In an effort to attract more visitors we have kicked off this project and are awaiting design pages. We hope to launch it by the end of the year. Sue Hadley is in GuideMatch Leads charge of our ever Guides have complained that, despite updating their diaries, they are not popular CPD getting leads. We have made a tweak so that, when the system finds programme. guides who match search criteria, priority is given to those who have received least leads. We will monitor this to see what effect it has had. See her report Ursula Petula Barzey on page one. 2 letters from members WEARING THE BLUE BADGE/PHOTOCARD There were several responses from members to Mary wherever I went I was treated with respect by museums, Sewell’s article in the September issue. We print them churches, historic houses et al. By not wearing the badge or below. The Institute of Tourist Guiding was given the card one is reducing oneself to the same status as those we opportunity to respond to these comments. They replied are complaining about and demeaning ourselves. Do we that concerns should be raised by Institute members at really want to be lumped together with the untrained and free the Open Forum, which follows their AGM. This issue is tour guides? I don’t think so. We have not spent three or not a London regional issue but a national one. The ITG more years - and at great expense - to be classed with them AGM will be on Thursday 14 November 2019 in Bristol as we go around the UK and EU. (itg.org.uk/news-and-events/events/institute-agm-2019/). A little story: some years ago I was taking a group to Edinburgh for the Tattoo and had left my badge in the hotel. I have been very puzzled for some time by the suggestion As we arrived I was asked a question by one of my group that we should not wear our blue badge or photocard outside which I couldn’t answer and went to ask a Scottish guide who our area of qualification.