VOLUME.45 NUMBE~ 24 NOVEMBER 22, 1982

Business Super-Eighty Agreement is Sign~d------Buy of Year: as USual? TWA's TOurs TWA has unveiled plans for its l983 Euro­ _(Cont'd) pean tour packages and most of them will . cost less than in recent years. The world's airlines face staggering prob­ "Over 90% of our Getaway Europe lems and the industry's already deep finan­ 1983 and alJ of our Super Saver Europe cial crisis will worsen in 1983, says Knut 1983 prices will be iower than prices from Hammarskjold, director general of the In­ 1982; and per-person prices have been re­ ternational Air Transport Association. He duced by up to $100," Brian Kennedy, vice told the annual lATA meeting in.... Geneva president-advertising and sales, said. that the industry "is currently performing a "TWA is the largest operator oftours to _ precarious balancing act - walking a fi­ Europe from the U.S., and· is able to put nancial tightrope with the abyss of bank­ considerable. clout into putting the ele­ ruptcy on the one hand and the· slippery ments of a tour pack_age together because of slope of subsidization or permanent bond­ our volume purchasing p~wer," Kennedy age to the loan market on the other." He noted. He said the Getaway Europe pack­ was sharply critical of illegal discounting, ages feature 72 itineraries. which has only added· to the economic Despite the fact that transatlantic pas­ woes. senger traffic decreased overall _in 1982, _ Europe Getaway 1982 packages showed a The 120 member airlines of the Interna­ 21%.increase in sales from 1981. tional Air Transport Association will -col­ An example of how prices have been lectively lose $2 bill~on this year, up from . steadily decreasing since 1981 is the two­ $1.68 million in 1981 , lATA president week Alpine Wonderland toirr: In 1981, the Armin Baltensweiler forecast. · land package was $898; in 1-982 it was Agreement betweeo TWA and McDonnell Douglas for the lease of 15 DC-9 Super 80s Altair Airlines has followed Braniff on the ' $738, and in 1983 it will be $698. _ · is sighed by Howell L. Walker (left), -vice president-commercial sales for McDonnell road to bankruptcy, trying to go too far, too Sales of Super .Saver Europe packages· Douglas, an(~ TWA President Ed Meyer. fast. The C{)mmuter airline -made the mis­ were up by a phenomenal 90% this year. In take of taking on such competitors as 1983, TWA will offer 15 different budget USAir, Eastern, Piedmont and Delta. October Traffic Up 3°/o 767 Debuts Dec. 3 itineraries. "While these tours cbst less than ever TWA flew _2.26 billion revenue passenger The Boeing-767 will make its TWA World Airways and the Teamsters union before, there has been no compromise in miles in -scheduled service during October, debut on Friday, December ·3 with reached agreement on a new contract. De­ thei~ quality," Kennedy emphasized_ "In a 3% increase over the 2.2 billion rpms nonstop service between Los tails weren't revealed but World's chief fact, ma,ny of the hotels.on the Super Saver flown in October of 1981 . Angeles and Washington, D.C. · exec, Edward Daly, said the union "recog­ program have been upgraded and all in­ A heavy contributor to the increase was a The eastbound inaugural, Flight nized the difficult financial times the entire clude private bath or shower. In other gain of 10.5 % in TWA's international 890, will leave Los Angeles at 8:45 aviation industry is facing" and the airline, traffic, which was boo.sted b.y the interrup:­ words, we are offering more for less.'_' a.m. and ~ve Dulles International for its part, 'understands "the need to offer Details of all 72 tours are in TWA's tion of El AI services. Domestic .traffic for Airport at 4:16 p.m. Westbound, reasonable working conditions.'' Earlier_ Getaway Europe 1983 brochure available the month w_as down 2. I% from last year in Flight 891 will leave Dulles at 5:25 this year, as talks became strained, World at TWA ticket offices and· leading travel a continuation of the recessionary trend p.m., arriveLosAngelesat8: 14p.m. trained jobless employees of Laker ·and afflicting the whole industry. agencies. On December 15, TWA will inau­ Braniff as replacement~ in event of a strike. Capacity increases of 7% domesti­ 3. gurate 767. service between Wash­ cally and 11 .7% internationally resulted in Disc·reti.onary Dollars Some of tl}.e problems plaguing other -ington, D.C. and San-Francisco. load-factor declin~s of 3.5 percentage airlines have caught up with Delta, says As do all widebody aircraft in The U.S. econoniy 'will have to improve points and 0.7 points, respectively, for an Business Week . The airline's been sitting in TWA's fleet, 193-passenger 767s greatly before we see any dramatic im­ overap systemwide drop of 2.3 points to Atlanta counting money for so long that its· will feature three levels of se-rvice: provement in earnings, TWA President Ed 62.4%. System load factor for the year to competitive edge has been dulled. It af­ first class, with 18 sleeper seats; Am­ Meyer. told Travel Management Daily. date is 64.3%, 1.1 points better than last lowed American to beat it out in developing bassador class, seating 46; and "People facing 10%-plus unemployment year's. · are going to worry about putting money Dallas/Ft. Worth as a hub, and it failed to coach, with 129 seats. foresee that smaller carriers such as-Pied­ Oct. '82 YTD '82 aside, not flying,'' he said. mont and Republic would weaken its vs. '81 vs. '81 Atlanta fortress by bypassing it. Adds BW, Revenue Passenger Miles ·Bill Hatch Joins '40-year Club' Domestic · - 2.1 % - 2.7% an airline that prides itself on orderly Int' l + 10.5% + 0.8% (topage3) System + 3.0% - 1.3%- Available Seat Miles Domestic + 3.7% - 6.0% Talks Continue Int' l + 11.7% + 2.6% System + 6.7% - 2.9% TWA has been advised by the National Load Factor·s Mediation Board that a 30-day cooling-off Domestic 58.6% ( - 3.5 pts) 62.4% ( + 2.1 pts) - period has commenced in labor negotia­ Int'l 68.1 %( -0.7pts) 67.2% (-1.2pts) tions between the airline and the Interna­ Syst_em 62.4% (- 2.3 pts) 64.3% ( + 1.1 pts) tional Association of Machinists (lAM), representing some 10,000 mechanics arid Europe a Bargain! related employees. The existing contract became amenda­ The U.S . dollar is worth up to 75% · ble in October, 1981. more than it was two years ago. Under provisions of the Railway Labor Percent of Increase Act, the cooling-off period will terminate 1982 ~s. 1980 at one minute past midnight (EST) ori .the Portugal 75% morning of Thursday, December 9, and, ·if France 71% agreement has not been reached by the Italy 66% Bill Hatch, general manger-operational planning'at JFK, wore a while carnation as deadline, the union is then free to take ''self Spain 54% he was welcomed to operations' "40th Anniversary Club" last month by co-member.s help" action, including a possible strike. Ireland 54% (from left): Dan Myers, manager-aircraft routing; Capt. Ed--Frankum, senior vice It is expected that negotiations will be United Kingdom 41% president-operations, and Bill Elsner, director-operational planning! The four have reconvened under federal mediation during · Germany 40% 162 years' TWA seniority among them. More than-50 of Bill's colleagues honored him the cooling-off period. TWA ~xpressed Austria 39% at a gala dinner October 22. He joined TWA in 1942 as a passenger agent at confidence that an agreement will be ·switzerland 31% Phib1delphia and later was one of the founding fathers of the Kansas City flight achieved without interruption in service. planning department, created in 1945, a forerunner oftoday's operational planning. ·damage on something as large and power­ Peach Clafouti ful as a jet aircraft? The current issue of PatriCia Hill 1 29-ounce can sliced, freestone peaches, Flite Facts has some updated information drained Editor's Notes . on the subject. lt seems that an aircraft Offers Recipes 2 cups half and half cream I • . moving at 50 mph hits a two-pound sea gull The ·weekend Gourmet, a collection of 3eggs with an impact force of500pounds. At 100 2 tablespoons plain yogurt The St. Louis Employees Club has helped favorite recipes_from the kitchen of Los 1 mph the impact force quadruples to 2,000 13 cup flour raise hundreds of dollars in behalf of Angeles-based flight attendant Patricia .1/s teaspoon salt pounds! Suppose the bird is an eight-pound Meals-On-Wheels, a program to provide · Hill, is again offered to TWAers at a 1/4 teaspoon.cinnamon hot meals for home-bound senior citizens goose? At 50 mph the-impact force is I ,280 discount. (Several hundred TWAers or­ 3 tablespoons sugar in the suburban community of Normandy, pounds and at I 00 mph it's 5.1 10. Flite dered copies following an earlier mention 2 teaspoons brandy 2 teaspoons vanilla Missouri. Facts gives an example ofan aircnift that in the Skyliner.) · Some· $800 alone was raised from a flew through a flock of gulls on climbout. It Patty has a widespread reputation as an Generously butter an 8-inch quiche dish. bratwurst cookout and benefit softball was forced to make an emergency landing authority on cooking thanks to her cook­ Sprinkle the bottom and sides with granu­ with two ~ngines shut down. "In adqition book and to her weekly radio program on latea sugar, to cover. Using a paper towel., game in which TWAers and disc jockeys · pat the peach slices dry. Cover the bottom of from radio station WRTH teamed up to engine damage, the nose cowl on one cooking, carried by KMPC in Los engine was severely damaged and the right the quiche dish with the sliced peaches. In a against the Lambert Airport Interline Angeles. Patty took a sabbatical from blender, mix the half and half, eggs, yogurt, wing leading edge had t·wo holes punched League. They played to a 9-to-9 tie in 12. cookbook promotion and broadcasting 18 flour, salt and cinnamon. Blend untiJ innings. "The winner obviously was into it by the impact." months ago when her son was born. Now, smooth. Add the sugar, vaniJia and brandy although she hasn't yet resumed her radio and blend thoroughly. Pour the cream mix­ Meals-On-Wheels," obse~es St. Louis All four engines on a British Airways 747 reservations agent Dot Rupich. She said show, she's reprinting The Weekend Gour­ ture over the peaches and bake at 375 for 55 stopped temporarily when the aircraft ran to 60 minutes or until it is puffed and golden. met to fulfill back orders from some 200 Mayor Pat Hambrough of Normandy threw into a cloud of volcanic ash at high altitude Remove from the oven and let stand for 45 TWAers as well as the 10 retail outlets that out the first pitch and state representative· recently. The abt:asive ash also severely to 55 minutes. Sprinkle the top with pow­ Wayne Goode was the umpire. damaged the aircraft's windshields and carry the book. dered sugar and serve barely warm, with TWAers can order The Weekend Gour­ Earlier in the week a talent and fashion windows .. The 7 4 7, en route to Perth, heavy cream sauce. Serves 6 to 8._ met for $6 a copy plus $1 for mailing of one show, in cooperation with the St. Louis Australia, made an emergency landing at to five books to the same address. Califor.,. Heavy Cream Sauce chapter of TWA's Clipped ·wings, raised Jakarta and was on the ground within 40 another $400. nia residents add 39¢ tax per book. · 1. cup heavy cream minutes, at about 2 a.m. To the utter 1 The St. Louis Employees Club is very /4 cup sour cream astonishment of the British Airways crew, - Gift Inscription 2 tablespoons sugar involved in community affairs. Its Hallow­ a Boeing customer service representative Order from Weekend Gourmet Enter­ 1 tablespoon brandy een party at the Shriners' Hospital for 2 teaspoons vanilla was there to meet the aircraft as it taxied to a prises, 9601 Wilshire Blvd., Suite 200, Crippled Children is an annual hit which stop.· 1fs teaspoon ~innamqn draws many volunteers from among St. Beverly Hills, CA 90210. Enclose a check "How was it possible?" asked Captain or money order made payable to Weekend In a mixing bowl, beat the cream until it ·Louis sports and entertainment celebrities. starts to thicken. Add the sour cream, sugar, Roger Greaves, in a letter to Boeing in Gourmet Enterprises. If it's a gift, Patty At Christmas, club members traditionally which he also noted that ''Despite the brandy, vanilla and cinnamon. Beat until go caroling at a number of area hospitals will be glad to inscribe the recipient's name slightly thick and creamy. damage done to our 747 .. .it flew beauti­ and your brief message. and nursing homes. · fully both before and after we had managed NOTE: The peach clafouti may be cooked a. Here's a· recipe for one of the many day ahead. Warm slightly and sprinkle with Lee Langley, Kansas City ·customer serv­ to re-start the engines.'' ~ · delicious dishes from Patty Hill's kitchen: powdered sugar before serving. ice agent, returned to work recently after · Jim Blue, Boeing vice president-product and customer support~ explained the chain . . being out seven weeks for surgery and officials," M_s. Petrie says. Mr. Sailcilio forfuturestories. It was superb. Ourguide, of events. "The aircraft radioed BA­ ·convalescence. His experience made Lee ''arranged. for Mother Teresa to · carry 14 Carrnella, splendid." Mr. Best says he Londori when they lost engine power," he appreciate the value of TWA's insurance · boxes of supplies and medicines at no retumed "inspired to write three different. . says. "BA-London called my director of coverage and sick leave benefits and additional charge and ·wired the Athens stories, one about tour guides, with Car­ 747 product support in Seattle., Wayne prompted him to drop us a note. airport to be prepared for her arrival. ... In mella and the Flamenco Tour as the center­ Ringbloom. Wayne immed~atety tele­ Our insurance and sick leave accrual are Athens, . Myrto Molari ·met our ·· plane, piece. TWA ·. gets top marks for our ~e phoned our customer support rep in Ja­ "reru assets which ushould not taken for supervised a fast and smooth excha~ge of treatment all the way ... '' karta, Jimmy Barber, getting hiffi-out of granted;" Lee says. "Looking at reality, I luggage . . . through customs and booked bed at approximately I a.m. Barber imme­ believe we employees can recognize the more convenient reservations ori Air Cy­ Travel Anecdotes Wanted: Ms. Joen De diately dressed and went to the airport, precariousness of ... maintaining our live­ prus to-Larnaka" than they had been able to Muth has taken a leave from the the travel actually. arriving _before . the BA aircraft lihood in today's world," Lee says, adding arrange. Ms. Pe~rie concludes, "Please business after 23 years to work on a book of landed. As the aircraft taxied to a stop, our that "DJ..lring a period of illness, how ·know we will look forward to flying on travel anecdotes.- Ms. DeMuth has worked rep met _the flight crew to determine what reassuring it is to know that our paychecks TWA whenever possible ... " for Capitol Airlines, British Airways, Fly-· continue ... to sustain us through sickness we could do to help," Mr. Blue says, ing Tigers, Marson Navigation, Thomas and convalescence." · · matter-of-factly. ·He adds that we ~'all feel Don Imus, D-J personality on WNBC Cook and Unitours. She's garnered many · Sick leave "should be valued and used proud to be members of the Boeing team." Radio in .New York, has been known to anecdotes herself over the years and would prudently," he says, "for we never know shoot from the hip, but it did TWA no harm ·enjoy hearing from TWA employees who when circumstances may warrant its· use When Mother Teresa traveled from Rome the other day when he told his audience that · have sto"ries to tell. All contributions would for an extended period oftime." · to Beirut in August she got abig assist from · he was "a litt.le late this morning thanks to be acknowledged·. Contact her at 7 Wood- TWA. The Nobel Peace Prize winner was Lee ~oncludes: "This is presented as Eastern Airlines. I can'teven tell you how . iarid Avenue, San Francisco, CA 94117 . appreciation for all considerations pro­ accompanied· by a film crew making a angry I am at Eastern. I just can't begin to vided in our personnel benefits." feature documentary about her humanitar­ tell you ... " The upshOt was, "'!lfe came on Speaking of airlines, and from experi­ ian work throughout the world. Ann Petrie, one of the finest airlines from San Fran­ ence, former TWA chairman Charles C. The spFing and fall migratory seasons the producer, was one o( those who made cisco,-TWA. God, what a great airline." Tillinghast, Jr. told the Journal of Com­ bring increased danger of aircraft encoun­ the "extremely difficult trip." Ms. Petrie merce: "The successful will attain the ters wit~ birds. These can be extremely has commended two TWAers in particular, Travel wr.ter Hugh Best is a -recent capital to become more successful; those hazardous. We've all heard and read about Felice Sancilio, supervisor-passenger · convert to TWA's Getaway.Tours. "I had who are not successfui. will lose their damage to aircraft caused by bird strikes. services, Rome, andMyrtoMolari, Athens never taken a packaged tour until friends ~hance .to succeed." Mr. Tillinghast, who Have you ever wondered how anything as CSA (see April26 Skyliner). "The success suggested we go on your Flamenco Tour retired from TWA in 197 6, now is a seemingly small an_d inconsequential as a of the trip was, in large· part, due to the with them," he says. "I had my doubts, but director of the investment firin of Merrill . sea·gull, for example, could innict serious special assistance of [those1 two TWA reluctantly went along .·. . as an experiment Lynch, White, Wells.

Now employees can show their loyalty to . No, It is Not a Box Kite TWA literally from the ground up. A New York reservations agent has TWA shoe­ laces available in 27 and 40 inch lengths. The cost is $2 per pair. s·end a self­ addressed, stamped envelope with check or money order to LACES , P.O. ~ox 523 , Rego Park, NY 11374. . -

Published for Employees by the · Public Affairs Department 605 Third Avenue, New York 101-58 ALWAYS RELIABLE Printed in U.S.A ·oan Kemnitz, Editor Our latest ''niystery'' aircraft (August 30 issue) was no mystery, judging by the number of readers who correctly identified Anne Saunders, Associate Editor the old-timer as a Fokker F-14. All right, all you s~artees, name this plane if you can.

2 · N'ovember 22~ 198_2 cocktails·,_and an awards dinner." This year the tournament was rained out YWCA Salutes Women Achievers after only a few holes . The awards dinner In the News_ · went on as scheduled bur because so few holes had been played none of the 48 · ~ontestants . wanted to claim any prize ·:'A Page in History' ·: money. Instead they decided to donate the -~ ' ' When TWA suspends service at Amarillo prize money ·a_nd gr~ens fees (refunded by ori December 15, it will be the end ofan .era·, the country club) to the ALS Research · - ~'sort of like.-a-page-'in history;" as airport -· · Center in-Kansas City. A total-of $578. . . - manager Bill Wilson put it. · ' Pete: Oliver, who has· -himself ;peen ·Wilson and a lot·ofothertriends inade gro~nded by 'ALs.. (amyotrophic lateral -sclerosis, ·commonly known as '•Lou · ' dl:lrinp more than half a centu~y of ser\ri~e '. Gehrig's Diseasel'), was "overwhelmed" say tliey ·are sorry to see TWA go. "It's like by this ·act of kindness;·-he says. Pete has ari old friend .is leaving," ad~s the cha.if- be_en· active; in fundra1sing efforts ·to find . man -of the Amarillo Airport Board S. 0. 7 the cause ot the . dread diseas·e, ·which ; ,. Callahan Ill. '~"(hey [TWA] hate to _go, the · ~auses progressive_paralysis of. all _the airport bo_ard hates to ·see .them go and the - muscles. ''Just when I think the pilot group city hates to see them :go," he toi~ .a may :be ·a _. litt-le- tired of me ·and ALS . reporter for the Amarillo Globe-News'. research, they do something that makes·me I 'It was in May, 1929 that Transcontinen­ feel ashamed that I .again have imderesti­ r· tal · Ait' Tmnspo.rt . (TAT), - later TWA, mated their concern and caring," Pete . brought the first scheduled air service to concludes. Amarillo. There were· tw'o Fokker F-1 0 flights daily. Those two 12-passenger Big_ger Tax Bite planes ~ould have been just right for the amount of .bo'ardings there in re·cent The amount of earnings subject t'o months. In fact there'v-e been days recently·' Social Security taxes next year will when·the station's 24employees outnum- rise to $35,700, from $32,500 this bered the passengers. · year. This means the maximum pay­ In its heyday Aimiril1o handled seven roll tax In 1983. will be $2,391. 90, an daily depaitures. As recently as July, 1977 increase of $221 . 90 over this year. the __station set a morithly high of 6,370 . The tax rate will remain at 6. 7%. passengers. TWA ma~ches employee contribu­ TWA's Sally McElwreath, director-public :affajrs, was one of the business and An Amarillo travel agent said TWA's · tions. dollar for dollar. professional WOQJ.en honored at the 9th annual YWCA Salute to Women Achievers '. departure will leave ''a void that won't be While the tax is going up, so, in luncheon, held in New York City on November 3. E;~ch of the women chosen for the filled." Another said that although other -- effect; are the benefits. Next year achievers award had been nominated by her company on the basis of ~chievement and carriers can be expected to provide· .ade­ · those on Social Security _between leadership. President Ed Meyer, who attended the luncheon, congratulates Sally. quate service, "They're just riot TWA." ages 65 and 69 will be a_ble to earn I $6,600 on the side, or $600 more Carter Appointed cost per seat 'mile is a little over 5¢ versus than this year, witHout losing bene­ f1 ¢for US Air, one of its chief competitors. · · The appointment of Tom Carter as fits . Those age 70 or older will be The question is, C.an PE' _keep it up by manager-airport services. at Palm Springs allowed to earn any ·amount without keeping it down? PE believes that if _ has been announced by E. D. Kaufman, . losing benefits. Recipients under age Southwest Airlines could do _it (for 10 65 can earn $4,920 in 1983 without regional director-airport services. Carter years), it can. Loyy F. Patton, retired MCI foreman , di~d in August has 16 _years of experience, most recently penalty, up from $4,400 this year. at 76. Mr. Patton worked for TWA from 1941 until as field manager at Amarillo. Air Canada's pilots have· voted to accept a 1968 . He is survived by hi~ w.ife, Claudia. work -sharing -plan which will save the jobs Charles E.' O'Brien, retired MCI stores chief, died They Take the-Prize As Usual.•• ? of about 150 fellow pilots. · October 12 . Mr. O'Brien was 77 years old and had . been with TWA 36 _years, retiring in 1969. He is Every fall, Captain Bob "Bear" Beck (from page one) "At first blush I would say the [buy-a-car, · survived by his wife, Josephine .. organizes a_golf tournament for crew mem­ change and management stability finds get a free trip] promotion between Eastern ·Walter C. Welker, 65 , a retired San Francisco_-based bers. The annual-event dubbed the "Bear- ~ itself groping to deal with the new environ- Airlines and Chevrolet has the smell of. fli,ght engineer', died October 23. Mr. Welker worked . ly Open"'is held at Lake Quivira Country - ment and playing catch-up. for TWA from 1951 -1977 . He had also taught aircraft Club in Kansas City. Notes former cr:ew desperation about it," says Maxell New­ hydraulics at Oregon Institute of Technology and in member Pete Oliver: "Bob's fun-loving People .Express has had its share of trou­ ton, syndicated columnist. By this defini­ the Renton·. Washington public schools, and worked as a flight inspector fur' Pan Am. He was a member of spirit seems to permeate the whole event, bl~s since it started up in April, 1981 , but tion , Desperate Delta has a ·buy-one-trip, get-one-free offer for anyone also buying a TARPA. Mr. Welker is ·survived by his wife, Lee , making it enjoyed not only 'by serious whereas under deregulation some carriers whom he married"in September 1942, two daughters , golfers but also by those that just want to have come and gone, PE appears to have Series 600 Polaro-id camera. But act fast , two grandChildren, and one brother. get out and have fun with other crew staying pow'er. The secret of its success is the-offer is good only until January 31. Thomas F. Hogan, former supervisor, of the JFK members. It's full day, -starting with a ' commissary, died October 29. Mr'. . Hogan was 78 a low fares, and the secret of its low fares is Freddie Laker, whose airline collapsed putting .contest, then 18 holes_ of golf, low costsl notes the New York Times. ·PE's years old and had retired in 1969 after 34 years with - last February with $450 million of debts, is . TWA. He is survived by-his sister, Mary Hogan. · going back into the travel business. Brit-· Thelma A. Helm, retired Philadelphia ticket sales · MCI Team Adapts 767 Et;~gine 'ain's Civil Aviation Authority has given agent, died October 15 .at 71 . M~. Helm worked for him approval to sell package tours, as TWA from 1943 until hS!r retirement in 1973. She is "Freddie Laker .Holidays.;, The he.ad of survived by her husband, Robert. the Association of British Travel Agents -Seniors Dues Due called the CAA's .decision "almost Im- .Sen_iors dues due: Stateside Seniors - if . moral." you haven't yet paid your· $5 annual dues Western Airlines has abandoned -'all hope for the year ending December 31, 1982, of a profitable 19S2 . Chairman Neil.Bergt please make out a check payable to "TWA put the blame on union ' employ~es ~ 'saying Seniors Club" and send it, along with that whatever ·concessions they have ac- stamp~d self-addressed envelope, to: . cepted are ''akin -to rearranging the deck James B. Fennell, 4907 N.W. 62nd Street, chairs on the Titanic." · Kansas City, MO 64151.

TWA Seniors Associate Membership

Name _____~ ---7------~------~------

City ______State ._____ ---:------..L.J~P------

TWA position.______._l, ocatio,.______Seniority date ____ Employees with 30 years or more of service withTWAare eligible to join the Seniors Club as associate members. Membership will make it possil;>le to take advant-age of The first P & W JT9D-7R4 spare engine for the new Boeing 767 has been fitted at MCI the club's. low-cost tours and participate in other Seniors activities. You'll also with QEC (Quick Engine Change) .parts which will adapt the engine for installation, receive .the club's bi-month-ly newsletter. Annual dues are ,onJy $5. To obtain your by position, on the aircraft pylon. The first crew to work on this project were (from Set:liors ·membership card, send the .above application form to treasurer James B. left) maintenance instructo!"S W. P. McNeill and Keith Enfield;. mechanics Larry .Fennell, 4907 NW 62nd Street, Kansas City, Missouri64151: InClude check for $5 Green, Bob Mitchell and R. E. Adamek; Tom Young, JT9D final line supervisor, and payable-to T~A Seniors, along with a self-addressed, postage-paid envelope. Jim Wood, manager-JT9D·and RB211 engine r~pair, final line and test cells.

November 22, 1982 3. ' per Se.ptember'·

S~ory and photos by Bill Magyar · supersivor-Check c; maintenance Kansas City maintenance personnel had a ''Su­ per September" this year with performance fig,.. ures for the month.that are second to none: 1·,046 flight departures without a maintenan-ce delay, and a I 00% on-time· performance for the Check C operation. Kansas City maintenance · doe~ all Check. C maintenance for the narrow-body (727 and 707) · fl~ts. (1011 Check Cs are done at LAX, 747s at JFK). The Check C is an extremely time-critical · procedure in which an aircraft is taken out of scheduled service for a 35-hour layover at MCI, . · then goes right back into service. Each 727 is scheduled for a Check C every 1100 hours, a 707 every 650 hours. The Check C falls somewhere between routine , · line maintenance and a complete overhaul in terms of the work performed. One aircraft goes · t~rough Check Cat MCI every 35 hours. Mainte­ nance· always lubricates all flight controls and checks all electrical an4 radio equipment. A thorough inspection of the aircraft-will tum up additional non-routine work, which must be completed before the aircraft goes back to the line. Approximately 450 to 500 man-hours are involved. The age (65,000 + hours) of the 707 . aircrnft, and the adqed work it takes to maintain this-fleet, make the 100% Check C performance mark a difficult, but rewarding, goal to attain . .It is only througharound-the-clock teamwork by all the people involved that this kind of excel- Aircraft mechanics Don Cornwall (left) and Bill Gifford p~rformin_g non-routine engine maintenance on a 727. lence can be achieved.

Just a few of the many mechanics, stores, ramp and fleet service people that make TWA's Kansas City operation a s~ccess.

4

-· - .... .

Metal mechani~ Ron Smith (former Award of Excellence winner) working evacuation Aircraft mechanics Jim McLarty (left) and Bill Schumacher installing panels on slide fitting installation. · vertical fin . .

Metal mechanic Dale Cates wor):{s E&E.compartme!_lt · Aircraft mechanic Roget: Steinbrink changing ice se~ls on a wing. He and his line maintenance team· mates door in metal shop. - celebrated a record month in September.

Aircraft mechanic Bernie Sebalusky making spoiler down stop adjustment. Lead mechanics St~ve Eppinger (left) and Joe McCarthy keep w~rk cards J;DOVing. /

5

,_,- is for non-group, non-<;onvention travel only. Space availability will be determined Talks.on Testing Travel TiPs ·· by occupancy levels at each hotel during · Seniors· !he dates ni~queste~ . Request reservations at the discount rate in advance by calling toil fr~e (in the U.S.) (800) 325-3535 or Maurice J. K~z. CVG, Dec. 1 (16} ' , by·Harry Mickie any Sheraton reserv~tion offic.e. frank I. Betts, JF{\, De~. l'l (31) _ G~rgla A. Trivlias. ATH, Nov.. 11 '(33). · Long weekends to one destination. are ~ondon .. The Ariel · Hotel near Heathrow · Joaquin Garcia Sernino, MAD, June 2 (29) · . increasingly· popular .a-s opposed ·to those Airport offers TWAers a 50% · di~courit, Carlos E..Lopez, LAX, Nov .'·1 (29) · Harold w. Meade. LAX, Nov. 1 (26) up"'"at-5 ·a.'m. seven-country 'workouts. subjectJ9 spac~. No~mal rates .start at $.65 · ·Wor.th · s.ampling: are the namesake offer­ . 'Melvin L. . Fiscll~r, SFO, Oct. I (36) . single, $80 twin. All rooms· with private Norman E. . Mason,' SFO, Dec. l (23) ings of Interline. Weekends: London - 3 bath. Write to general manager Jim Fitz­ Emmett L Barnett, MCI, Dec. l (i 2) .. n.ights/4 days at .the Kens.ington Close or gerald, Ariel · Hotel·, ~;lath Road: }{ayes, 'Roy E_ Hales, LGA, Nqy. ·l (21) · · Cumberla.nd from $99; Greece_:____ 4 nights/ Middlesex UB3 5AJ. PhoneOi-759-2552. H. M. Whitfield, ICT, J~n 1 .. (31) : 4 days at the Chandris or' Athens Hillo.n . ~ . . Tommie L. Moore, SFQ,. Aug. l (15) ' .. from·$88; Israel- 4 nights/5 aays at th.e Madrid: Hotel Mindanao; ade,luxe hotel James E. Murphy, MCI. Nov. l :04) Alene Johnson, LGA, J;;tn. l (16) · JerusalemHilton from $188; and Egypt~ · at Paseo San Francisco de Sales, 15, Stewart D.(:hapman, CDG, Jan. I (39) 4 nights/5 days in Cai'ro at the ,Ramses Madrid 3, offer~ · TWA employees. a 40% Mark D. Houser, PHL, Jan . 1 {36) Hilton from· $199. Contact Heidi' Eisen­ ·discount through Marcp. 31, 1983. Dis­ :..')ames A. Daitgherty: MCI, Ja.n 'l '(37) mann, Interfine 'Weekends, 618 Wayland counted rate would be $29 ·single.; $36 Clem A. Wi.ttman, MCI, Jan. 6.. (37) R. K. Horton, MCI,.Jan. ·1 (41) Ave., Kenilworth, Illinois 60043. Phone double. This special' price will be granted E·. D. Stephens, PIT, Jan. I (35) (312) 256-2210. upon presentation of TWA ID card. Phone Donald W. Ammann, LAX, Jan.· l7 (35) 449-55-00; telex E 2263 ~ Minda. Venard D. Rodeberg, JFK, Jan: I (41) Scottsdale, Arizona: The Registry Resort Jack J. Sanfilippo, JFK; Jan. I (17) · Estil N. Hubbard, JFK, Jan. 23 (30) gives an airline rate of $3 8 per room (up to Rio de Janeiro: Hotel Inter-Continental Joe Janas, manager-power plant inspec-, four people) per night, through Decembe,r · Rio offers airline employees a 60% dis- · Leroy F. Harris, LAX, Jan. I ( 14) tion at MCI, addresses a seminar on J Thomas A. P.aspala.s; LGA, Jan. I (25) · ·, 31. Regular room rate· is $140 per night. . count i~. pecember and January. Interline nomJestructive testing sponsored by the Abraham Gambitsky, JFK, Jan. I (36) Tl}e Registry offers swimming, tennis, rates (space available) are $26 per person Air Transport Association. Keynote Junior E. See, LAX, Jan. I (31) golf, restaurants and entertainment. For double or ·$48 singie. For information speaker for the meeting in Atla~ta was Richard Y. Fertal, LAX, jan. 2 (35) :informat.ion and reservations: The Regis­ contact Inter-Continental Hotels, 2655 Le­ another · TWAer, John McCarthy, Edward G. Tharp, LAX, Jan. I (42) try Resort, 717 North Scottsdale Road, Arc.hibald Mcintyre, JFK, Jan. 20 (30) i Jeune Road, #60 I, Coral Gables, FL inspector-power plant quality as~ur­ Pau. E. Curtis, MCI, Jan . I (37) Scottsdale, AZ 85253 (602) 991 ~3800, ·toll · 33134 (800) 327-0200; in Florida (800) anc~. Hall~e Mae Koelling, MKC, Jan. I '(23) free (800) 528-3154. 432-2673. James T. Manfeyp MCI, Jan. I (27) Roger W. Gqldthorpe, JFK,.Jan. ·1 (42) · All TWA tours~ World Wide Interline The Snowmass Club, in cooperation with · that sleeps six. Owned by Dave Vandaveer Vemba L. McLean, SFO, Jan. I (36) Bernard McNelis, iFK, Jlm l (9) · Tours ha~ scheduled several tours in 1.983 Harriet Yelin, · TWA's· general sales man-· of KCAC. FuUy fum~shed and has com­ plete kitchen, fireplace, washer and dryer,. James ifighe, BOS, Jan. I (30) ' exclusively for TWA employe~s (retirees ager . for the Rocky Mountain area, is Jacob H. Reiss, Jr., MCI, Jan. l (29) welcome). Featured are an 8-day tour to offering TWA employees a special rate ski locker and sauna. Only two blocks from Harold F. Swartz, MIA, Jan. I (38) Austria departing April 9; a 14-day tour to · . December 1,-18 for skiing at Aspen., Snow­ downtown. TWAersgeta 15%discountoff Arthur R. Smock, Jr., NYC, Jan. I (39) China departing March 25; and 8-day tours normal rates ranging from $ll 0 to $170 per William J. Hussey. JFK, Jan. 1' (36) mass or Buttermilk. $65 per day.,single or · E. W. Sargent, MCI, Jan. l (42) to the-Holy Land, February 23 and October double, plus $15 lift ticket per person, per night depending·on season; except Decem­ A. J. Read, MCI, J~m. I (30) 5. For brochures and reservations, contact day includes accommodations, continental ber 25 through January 2. For information E. E, McDaniels, MCI, Jan. I (25} Walter Satterthwaite, World Wide Interline breakfast; skiing, transfers, and other ex­ and reservations calr toll-free (800) 525- Charles D. Elbert, SFO, Jan .' I (37) Tours; Box 87326; College Park, 207 6 and ask for the TWA discount on Pine · Thaddeus Swidzinski, JFK, Jan. I (28) P.O. tras. Rates do- not ·include tax and civic Howard C. Montgomery, SFO, Jan. I ·(36) Georgia 30337. Phone (404) 763-0391. Ridge unit 14A . assessment of 8.07%. For more informa­ Chester C. Brown, JFK, Jan. ·1 (40) tion and a brochure on facilities and serv­ Sheraton hotels· and inns worldwide offer lnnsbruck, A.ustria: Seven days, six Mildred M. Goslin, MKC, Jan. I (26) ices please call toll free 800-525-0710. Robert T. Walker, JFK, Jan. I (29) a 25% discount to members of retired nights accommodation in first'class hotel, · William V. Bravy, JFK, Jan. I (34) airline employee associations (present Breckenridge, Colorado: Condo at base ·plus continental breakfast, dinner, service William F. Lane, PHL. Jan. 1 (20) membership card at registration). Discount : of Peak 8,· a two-bedroom, two-bath unit charge and taxes at $160 per person double Harry G. Fleischer, JFK, Jan , I (36) · C. F: Ray; MCI , Jan. I (37f ($40 single supplement). Rates valid mid­ Edwin Zak, BUR, Jan . I (40) December to early April with 20% sur­ · Wilham C. Nevin, ORO, Jan. I (37) charge for the Christmas-New Year week. A,. P. Williams, SFO, Jan. I (28) .' Ski lift passes for five different areas can be Mary G. Selden, MKC. Jan. I (38) Charles D. Barron, LGA, Jan. I ( 15) . · obtained in Innsbruck for approximately Howard T. Mann, LGA, Jan. I (39) $31 for ·three days or $51 for six days. For E<;fward P. Jandacek, OKC. Jan. I '(4(')) . Anniversaries information and reservations call Dial A us- j:.ugene E. Waite!, MKC, Jan . .1 (37) . tria at 800-221-4980, in New York State Lewis C. Talbott, PHK Jan. I (36) call 212-83-8-9677. Request the interline Russell C. Robbins. NYC •. Jan. I (40) Dan R. Illian, MCI, Jan. I (25) John T. Graver, JFK Domenico Monaco; JFK packa,ge. December Thomas C. Heine, WK Billy M. Neely, STL Hugo H. Ackermann, JFK, Jan. I (35) EstH N. Hubbard, JFK Michael D., Nutley, JFK. C. G. Selch, TPA, Jart . I (34) Far East: Interline rates on tours to China, James U: Martin, MCI, Jan. I (37) Harriet C. Jones, STL Patricia Peterson, JFK 40Years Bangkok, Bali, Singapore; Japan, Jakarta, Dean L. Dufur, LAX, Jan. I (34) Jerry C. Jordan, MKC John E. Pickett, NYC Thailand. For information contact Ven­ Mary M. Watters, MKC, J;:m. I (37) Helen.L. Gardner, NYC Agnes E. Martin, NYC Shirley A. Rohe, SFO LeoJ. Ecketle,Jr.,PIT,Jan.l (41) Barton G. Hewitt, LGA Raymond T. McLaughlin, MCI Clarence E. Saunders, MCI tures Ex..traordinaire, Inc., 307 Quay Lane, S. J. Cannizzaro, LAX, Jan. 1.(35) Edward F. Walden , Jr., JFK Allen F. Miller, LAX Lewis R. Schee, MKC Redwood City, CA 94065; phone (415) . Rose M. Schaefer, JFK, Jan . I ( 16) R!.!th C. Moore, BOS Robert B. Seacrest, MKC 592-2629. 35Years Frederick A. Morse, JFK Jaro Tetiva, JFK Floyd E. Murray, SFO Charles T. Wagle, MCI ·Longevity Is Their Hallmark A. Bar~ukh, TLV William L. Rector, MCI Joseph L 1\!larcellais, JFK Marion J. Rhoads, MCI . William A. Mitchell, MIA William G. Sarady, LAX 20Years. James L. Severs, TUL Aug.ust A. Spencer, MCI James M. Stoutenburg, MCI . George E. Barnes, Jr., MCI Dennis J. Taylor, MKC Rita I. Boaz, LAX Manual F. Vieira, us · Edward A. Use.Jdinger, MCI Stanley E. Valacer, JFK · Robert Bonechi, FLO De wayne J. Wafker, MKC Frank F. Boris, LAX Dale E. Woodburn; LAX Clayton H. Vansell, MCI Walter J. Waldo, JFK Carl R. Bourn, STL Glenn H. Wynn,MCL Harry Brooks, PHL James L. Wo.od, MCI Keith E. Yates, JFK John Ear.Is, BOS ·30Years Jane I. Green, MKC Edward J. Hartnett, DEN .Albert L. Bacon, MCI . 25Years Vince W. Hickey, LHR Lawrence G. Bailey, ABQ George G. Jones,MKC Kenneth 0. Beck, PIT Gerard Basurto, SFO William F. Lane, PHL Gloria Y. Beightol, LA.X Daniel Blakley, LAX Arturo Loreto, ROM Joseph R. Bitar, LGA John R. Campbell, CVG Charles L. Malone, JFK Dav.id E. Booth, MCI Michael A. Cirone, LAX Fernando C. Martins, ps. Silvano Braccini, JFK . George T. Czjck, EWR Albert E. McGinness, MCI .Donald L. Brown, MCI George G . Haney, TUS Evans Mealing, Jr., PHL Three distinguished members of the inflight services-staff - Russ Robbins, staff' Robert B. Carr, LGA . Ralph Holcombe, SFO William R. Mendel, MCJ. analyst-flight equipment planning; Carlyle Smith; JFK flight service manager, ~nd · Charlotte Y. Davis, MCI Ralph R. Huff, TUL Jesse Rabb, PHL Buddy Ledger, LAX FSM - celebrated their 40th anniversaries in August ~nd were · George C. Dehabey, PHL Maurice Y. Hughes, MCl Randolph R. 'Ridgeway, lAD Jane A. Duclos, STL Francis K. Jacobs, SFO Hallie H. Tayman, LAX honored at a departmental awards dinner. Pictured from left are (back row): Russ Leonard J. Eagles ton, LGA Steve C. Kainz·. ABQ Albert D. Tyson III, MKC ·Robbins; Jim Dolin, general manager-inflight services, LAX; Bill Borden, staff vice Monty J. Flack, MCI Leon F. Kutz, MKC Claire J Valenzano, NYC president-inflight services; Carlyle Smith; (front row): Buddy Ledger · an'd Dick Roberto G . Gonzalez, SFO · .-Delores R. Larson, LAX Susan J. Wright, MKC Veres, general ma~ager-inflight services, JFK. B~tween them these six men have 212 ·years of TWA service. ·- Photo by John Carris.

6 ·November 22, 1982 I

Wins Pageant·. carriers by matching their low-fare appeals and Century 21 . - The Enemy••• to the price-sensitive market. We couldn't There are many elements of our plan that (from page B) ge~ away with doing that on a comparative­ give us justified cause for at least a cautious cost basis, thougb;unless we improved our optimism, given a return of more favor~ble ·let another airline come into that market yield from servic~ products aimed at other economic conditions. There are a lot of with a low-ball fare and threaten those market segments. That's why we created a things in our "positioning," as they say, profits. What happens when you remove clearly differentiated Ambassador Class that are right on the money. artificial constraints like that is that condi­ and have now extended it to all our widebo­ If there's one element still somewhat in · tions quickly seek a new equilibrium, and dies. Meanwhile, we're maintaining the question, it's the one I referred to earlier­ ·the competitive consequences can be highest standards for the first class service that lingering hangover, a lot of us seem to bloody. that our quality image rests on . . have from · the old days when we were But it's wrong to interpret that as the . learning how to run a regulated airline. punishment of the foolish or the triumph of Second, we're steadily moving our re­ Sometimes the old ways die hard - but the wise. It's the impersonal action of the sources into markets with the best profit one way or another, taking us with them or marketplace - something we in the air­ potential. The prime opportunity; of not, die they certainly will . . lines were .sheltered against for 40 years. course, lies in feeding more and more traf­ For the first time now, all the walls are fic through JFK to our international serv­ Coming to Grips down and we have to develop a new set of ices . Next comes the continuing build-up We in the -airlines, we at TWA, aren't battle plans. . · of the St. Louis hub, with its daily potential alone in coming to grips with a radicallx of nearly 2,000 connection possibilities. changed environment. Look (:lt the agoniz­ Playing Our Hand' Finally, in some shorter-haul · markets . . ing that's going on at Chrysler, or the Cater- We have to make a stand in markets where price is really the only competitive pillar Tractor Company, for example - where we have an edge and think we can criterion, we've pulled out of the contest­ where the work force has to choose be­ win - but we can only do that in selected because there's just no way we can match . tween the recognition of new realities and situations. We can't do it everywhere at · the low-cost carriers like People Express confrontation-as-usual. once, against all comers, because we don't and Southwest. It's· not rhetoric to point out that an ex­ have unlimited resources even in the best of It upsets a lot of our people, I know, to · cessive attachment to the past can effec­ Marva Motley, who works in the ac­ times. see us back down.from a fight anywhere, tively wipe out not just the present but' any counting and credit section of the con­ We have to play the cards we've been against anybody - but that's just another hope of a future . . · troller's department at KCAC, won the : dealt. In that, we're no different from any­ example of "Old Thjnk_" It comes from I don't know about you, but I was as­ annual "Miss Midwestern" beauty pag­ body else. Each carrier will have to follow not making a critical distinction between tounded the other day, reading about the eant in Kansas City. Marva, who has a strategy determined by its own strengths who you really are and who you think you scheme Braniff and PSA are trying to put been with TWA six years, was sponsored or weaknesses at the start of the .contest. are - orwish you were. together, to come upon the reaction of one · by a travel agency, 5 Continent Travel So there's no point in asking why we Prudent Progress . of the Braniff union leaders. Services. She was selected over ll other don't pursue some other airline's strategy Now, mind you, he's representing sev­ finalists. Among prizes, .she received a instead of our own. We have to start with For years we've had the•reputation of eriil thousand former employees who are cash award, jewelry, wardrobe, televi­ our own route structure, financial pkture having an older-than-average, less-effi­ currently out of a job with no prospect of sion and radio Interviews and tickets to and equipment profile. · Nobody else has cient-than-average fleet- but we haven't sports. events. Marva attended Rock­ returning to the airlines - any airline - the key to our success. We have to follow gotten sufficient recognition for some sig­ hurst and A:vila colleges. She served· on without a miracle of some kind. Now here our own plan. nificant changes we've made. We may comes an id~a for at least a partial resurrec­ the advisory council of Push/Excel and have fewer new aircraft purchases in the as a YMCA volunteer. She has a three­ Let's look at what we've been trying to tion of Braniff's corpse and the rehiring of pipeline than most major. airlines' but our year.. old daughter, Brandi Renee. do the last four or five years. _ some of its former employees - if a satis­ To many of our people, the most obvious more .prudent plan is mal

November 22, 1982 · 7 'The Enemy Is Us'· (Following are ·remarks by Neil Efftnan, all those years was one which effectively· senior vice president-airline planning, be­ isolat~d us from the disciplines of real­ fore the Kansas City Management Club on world economics, in accordance with the October 28 arid at the 1WA Seniors 21st CAB's conception of the public interest. annual reunion in Wickenburg~ Arizona on That's the "school" where most of us November 5 .) took our courses in1"How to Run an Air­ line." Th~re ·are several aspects of this business we're in that make it markedly different Should it be any wonder to anybody, from most other kinds of business. then, that it's the veterans of so-called For one thing, to a high degree it's both "mature" airlines - the old hands, who , capital-intensive and labor.,.intensive . in any other business, would by now have As for capital, look at the new 767s accumulated a priceless body of knowl­ we're about to put into service. They cost edge and practical experience- who are in about $50 million apiece, including spare fact one of the greatest potential sources of . parts. If we were in a manufacturing busi­ danger to the survival of those carriers? ness, we could build a pretty good-sized You and I, and thousands like us, spent factory for the price of just one of them. years of forming a conception of what our Meanwhile, our flying equivalent of a business was and ought to be~ and we did a factory isn't some kind of automated pro­ pretty good jop of it. What we have to .face duction plant that could run. three shifts, up to now is this: unless yve can refocus our night and day, with only a handful of super­ r:ninds and get them around a whole new set visors pushing its buttons. We need whole of facts,· we could destroy this organiza­ armies of people to run our shop. Labor tion. now accounts for over a third of our operat­ - I hate to say it, but there's no use dodging ing costs._ · the truth: in many ways, our airline · has In addition to being both capital- and become a painful place to work these days. labor-intensive, ol.trs is also a service busi­ And one of the. main reasons is that too ness rather than a goods business. We can't many of us no longer have a clear idea of build up an inventory of our product to sell who we are and who they are. · to the public whenever, for one reason or It's hard to field a unified, effective, another, our production line shuts down. well-motivated team when a lot of- our We have a product whose shelf life is zero. players haven't figured out yet who the It's like selling ice sculpture in August.. enemy is- the guys we've got to beat in "A new day has dawned and it's time to go out and meet in on its own terms._" order to win. Now, if you're a s~udent of enterprise in general, you· can probably deduce from Okay, who is our competition? Stupid could be the "new brooms" who come in responses - whether they're perceived as these facts an inescapable conclusion:. the question, right? It's the same guy it's· al-: determined to put things right. But that's "fair" or not. ways been- United and American . ... Pan kind of business rve describ~d is almost not the case. We're.the same people who These new realities are something I rriy­ uniquely vulnerable to severe distress Am, BA. Air France. Right? helped build the system the way it was, selfhave to deal with on a daily basis, and when certain things happen to it___:_ like, for Wrong . under the old rules. We have to acknowl­ they're often painful. to me personally. example, a recession that cuts into its reve­ Oh. yes, we still compete with those edge that we, ourselves, are part of what's When you have to face up to the fact that nues , or a labor dispute that interrupts its airlines; same as before. The difference is standing in the way ofTWA's becoming the you've gone into a market where you're operations. that they're no longer ~he only objective leading airline that we all want it to be - really getting clobbered and there's noth­ It was largely in recognition of that yardstick against which we have to mea­ that I know and believe it can be. ing to do _but pull out, I can tell you it's not sure ourselves. Nor is ' the average. of the highly exposed-nature of our kind of busi- · What we really have to compete against, exactly like a day at the be&ch . industry'' a safe and reliable standard of ness, in fact, that t~e federal government and strive mighhly to surpass, is "the way shaped its system of regulatory controls · performance for us, either. we were.'' Admit Mistakes some 40 years ago. Well, who, then? Surely not those Yet all around me today I hear the voice It hurts when you're supposed to be a The ·government wanted, above all other pipsqueak newcomers, with their cast-off of the past in many of the questions people . professional planner and you have to admit considerations, to assure the establish­ fleets and their coolie wage scales - the are asking. "Why are we pulling out ofthis ' you made a mjstake. 0 ment, and the uninterrupted functioning, "upstarts"? route, or this city?n "Why are we going B.ut it's f!Ot a crime - unless you try to of a national air transportation system. It The fact is, they're no laughing matter, - into that market?" "How cim we be so live with your mistake instead of trying to was aware that in the give-and-take of free and they could get to be an even worse dumb· as to cut back at this station.?" fix it. problem for us. market competition, the members of our "Why don't we fly to A orB?" And while we're talking about fairness, new industry - fledglings-all at that time Again and again in these questions, ·I do you know something else a ·lot of people Voice of the Past - were undergoin·g a severe battering that hear a common denominator: a reference to find very hard to grasp? It's that the could threaten the stability and reliability No, you'll probably never guess who our self. coming of deregulation helped some air­ of the system. biggest problem is - the one outfit that can The concern being expressed is · not so lines a lot more than some others - but not. The government regarded that as unac- really do us in if we're riot careful. much a valid business judgment as it is an necessarily because of whether their peo­ - ceptable, and so· it went about protecting . I'm talking about TWA. That's right, - expression of personal protest: "Why are ple deserved it or not. our industry from itself. The result was that good old TWA . It's Pogo's Law all over you doing this to me?" The plain truth is that some carriers were our heavily capital-intensive businesses again. "We have met the enemy, and he is Now, · l understand self-preservation. just a lot luckier than others. It's not that were shielded against the potentially dam­ us." Certainly, I can sympathize with the fact _they were smarter or had done a better job, aging consequences of all-out.competition, I'm not talking about today' s l'WA. I'm that many lives .and careers have been dis­ but because of where they happened to be so that outside lenders could provide for talking about yesterday's TWA - the one rupted by the adjustments we've had to when the whistle blew and all the rules Qur really massive capital needs without that's still walking around in our body, make. What doesn't help, though, is the. changed. incurring an undue risk of bankruptcy and because we let it. delusion that because these decisions hurt Some airlines had fleets with a lot of default on the part "of a . borrower who .We're still an airline largely made up of - and no doubt about it, they do - .they · long-haul widebody capacity. Others had turned out to be a loser. people whose heads -are ·stuck back in the must, therefore, either be intended'to hurt relatively ~mailer planes and a hub system. For similarreasons, our labor-intensive days when we all learned the way.to run an or else be the accidental by -= products of That doesn't mean one kind was brilliant · industry was allowed to set its fares on the airline - the days when it was all but sorne miscalculation. In either case, the and the other stupid. Both were acceptable basis of industry-average costs - with the impossible to put one out of commission no feeling is that they're unfair - and, there­ approaches to running an airline under de­ result that there was litt-le or no incentive matter what dumb or inefficient thing you fore, ought to be called back somehow, I ike regulation. Both stood an equal chance of a penalty play in football when an official for any individual carrier to resist em­ did, because the system wasn't designed to making money ;n a good year. ployee expectations for frequent and hefty punish you, but to save you. A Braniff blows a hom for some infraction of the An airline that found some of its services wage increases or counter-productive bankruptcy would never have been al­ rules. unprofitable could subsidize them with the work-rules, and thus risk a shutdown that lowed to happen under deregulation. The last thing to occur to some people is better returns from other routes, secure in would upsetthe system. It would be bad enough if this sit~:~ation that these admittedly painful things may the knowledge that the CAB would :1ever In other words, the regulatory environ­ were one that . we inherited from a have happened unavoidably according to ment in w~ich our·industry functioned for benighted set of predecessors. Then we the rules --:- the new .rules that demand such (to page 7)

. - \ - . -~ ~ ------. . . ' .' - -