NEGAWATT HOME AREA NETWORK DR ENABLED SMART APPLIANCES CONSULTING
SAN DIEGO GAS AND ELECTRIC COMPANY EMERGING TECHNOLOGIES PROGRAM ASSESSMENT REPORT PROJECT ID DR10SDGE0004
HOME AREA NETWORK DR ENABLED SMART APPLIANCES
FINAL REPORT
PREPARED FOR KATE ZENG, ERIC MARTINEZ SAN DIEGO GAS AND ELECTRIC COMPANY 8306 CENTURY PARK COURT SAN DIEGO, CA 92123
PREPARED BY M M VALMIKI, DOMINIC SHIOSAKI, MARC ESSER, AND TEAM NEGAWATT CONSULTING, INC. WWW.NEGAWATTCONSULT.COM
4/10/2013
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Acknowledgements
San Diego Gas and Electric Company and the authors of this report would like to acknowledge the assistance and cooperation of our host sites, SDG&E residential homes, and the residents who went out of their way to allow for our onsite testing and interviews. We would also like to thank the technology vendor that we evaluated, for their contributions above and beyond, and for their willingness to share more details about their products and services than the average customer would ever want to know.
Disclaimer
While SDG&E and the authors of this report did their best to come up with sensible results and recommendations, this report is provided as‐is. The models, figures, formulas, and recommendations may not be appropriate or accurate for some situations. It is the reader’s responsibility to verify this report and apply the findings appropriately when used in other settings or context. Readers are responsible for all decisions and actions taken based on this report and for all consequences, thereof.
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Executive Summary
This review investigates the demand response (DR) and control capability of a Home Area Network (HAN) technology with Smart Appliances. Secondly, it discusses energy savings potential, ease of installation, and user feedback on the technology. This review describes in detail the technology and its mass markey applicability in the context of the State of California.
The HAN with Smart Appliances technology under study claims to monitor and control home devices via a vendor‐supplied energy management system hub (EMS Hub), software interface, in‐home display, or mobile application. The HAN evaluation uses pricing signals in place of DR signals. It has direct support for Utility rate tiers with the devices having default responses and optional pricing event override. The suite of electric Smart Appliances available includes a refrigerator, microwave, range, electric water heater, dishwasher, clothes washer, and clothes dryer. The HAN can also integrate programmable communicating thermostats (PCT) for HVAC control and heavy duty load controllers for energy intensive devices such as pool pumps.
The system can monitor home energy consumption using a Whole Home Energy Sensor, plug‐load Energy Sensors, and appliance communication modules (ACM). These sensors and modules relay energy consumption to the Hub which commicates with user interfaces and the Smart Meter. The user interfaces can display the energy consumption costs of each device and whole home consumption using price signals from the Smart Meter or manually entered rates. The technology communication uses the ZigBee protocol.
For the field evaluation, we selected SDG&E territory residential customers who already use at least some of the types of electric appliances and have $100+ electricity bills. The customers were chosen for their potential of cost and energy savings and previous use of electric appliances which are applicable to DR events.
The smart appliance HAN was successful in providing a power drop during a simulated pricing event. The DR events were simulated by programming built‐in price tier schedules which caused power and consumption drops. The highest tier produces the same response as a DR signal. Thus, the highest tier price signal was sent to the HAN devices in order to simulate a Utility‐initiated DR event. Appliance‐ specific details are presented in the results section. DR event participation is automatic with appliance override capabilities presented to the user at each appliance.
Installation and commissioning is straight‐forward, but the appliances themselves are large and cumbersome and would typically be delivered and installed by professionals. Able‐bodied, “handy” customers could likely do most installations themselves. An exception is the pool pump shut‐off switch which needs to be installed by a licensed electrician to ensure code compliance. Also, older homes may not have compatible thermostat wiring. The software provides step‐by‐step instruction for the installation of appliance communication modules. The software itself is intuitive and extremely user‐
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friendly, utilizing customizable widgets and drag‐and‐drop configuration. It shows instantaneous and historical power consumption in an understandable format in units of kW, kWh and $.
The technology was not able to demonstrate successful communication with a Smart Meter due to Utility firewalls. This is important in California where Smart Meters are becoming ubiquitous. The Smart Meter supplies Utility rates to the HAN which can then be viewed on an IHD, personal computer, or mobile device.
Usability of the system was found to be good, in that devices respond to price signals quickly and mostly to specification. There is no way of programming time‐of‐use schedules independent of Utility rates as the appliances have pre‐programmed responses to pricing schedules. While this is good for some customers, some may also wish to have more control.
For a 10% SDG&E market penetration of customers with consumption greater than 900 kWh/month the demand drop and DR event energy savings were calculated. Results are presented both in the situation of guaranteed DR participation and a probabilistic power drop based on appliance usage patterns.
Power drops for guaranteed and probable participation across SDG&E territory for 10% market penetration.
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Energy savings for DR event participation for each appliance. Max Savings is the energy saved from switching from the highest consumption mode to the most effective DR function. Average Savings is the averaged savings across all tested DR
The customer economic benefit depends upon total energy consumption levels, appliance usage patterns, and appliances selected. Therefore, it behooves the customer to choose the rate program and appliance configuration wisely. Applicable (or nearly applicable) programs include the PTR, DR‐TOU, and CPP programs. Aside from the PTR, DR‐TOU, and CPP programs, the DR and TI programs are discussed.
Probable yearly customer rebates for 15 PTR days (1.25 $/kWh) in combination with the DR‐TOU and CPP schedules.
The payback times for the required communication module that needs to be attached to each appliance were calculated. The dishwasher and clothes washer do not pay back within their lifetime. The other appliances have ACM payback times ranging between 2.6 and 46.7 years, depending upon the program applied.
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Table of Contents
Acknowledgements ...... i Disclaimer...... i Executive Summary ...... ii List of Figures ...... vii List of Tables ...... viii Introduction ...... 1 Project Objectives ...... 3 Applicable codes and standards ...... 5 Market Overview ...... 6 Opportunity ...... 6 Products and Systems ...... 8 Measurement and Verification Overview ...... 9 Project Results ...... 10 Detailed Host System Description ...... 10 System deployment and operations‐related roles and responsibilities ...... 14 List of controlled points ...... 14 Sequence of operations ...... 14 System cost and cost‐influencing factors ...... 15 Preliminary Lab Test Results ...... 16 Evaluation of system operation and design in customer homes ...... 17 Customer feedback from in‐home testing ...... 18 Customer Details ...... 18 Customer Energy Habits ...... 20 Product Feedback ...... 21 Energy and Demand Savings ...... 22 Dishwasher ...... 23 Range ...... 25 Washing Machine ...... 27 Dryer ...... 29
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Refrigerator ...... 30 Water Heater ...... 32 PCT ...... 33 Whole Home Energy Sensor ...... 34 Response Time ...... 34 DR Response for SDG&E Territory ...... 35 Installation Experience ...... 37 Applicability of IOU programs and tariffs ...... 39 Technical Incentives ...... 39 Schedule PTR ...... 40 Schedule DR‐TOU ...... 41 Schedule CPP ...... 41 Other Residential Programs ...... 42 ACM Payback Times ...... 43 Conclusions ...... 44 Benefits of HAN with DR Enabled Smart Appliances ...... 44 System Improvement Opportunities ...... 46 Applicability of case study findings to other load types and sectors ...... 48 Considerations for large‐scale and persistent market implementation ...... 48 Impact of HAN devices on the SDG&E Roadmap 2011‐2020 ...... 48 Glossary and Acronyms ...... 51 References ...... 52 Appendix A: Measurement and Verification Plan ...... 55 Appendix B: Customer Survey Results ...... 66
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List of Figures
Figure 1: Electricity rate variance with time of use and California grid demand on a winter day...... 1 Figure 2 Utility and Customer advantages to energy efficiency (EE), demand response (DR), and peak‐ load shift (PLS). [2] ...... 2 Figure 3 – Vendor system architecture...... 10 Figure 4 ‐ Price tier settings ...... 11 Figure 5 ‐ Number of home owners that employ energy efficient technologies ...... 20 Figure 6 – Number of customers willing to buy HAN products for a specified price...... 21 Figure 7 – Customer product acceptance and use patterns...... 22 Figure 8 ‐ Appliance displaying "EP" during high price signals...... 23 Figure 9 ‐ Probability of dishwasher operation per hour [20] ...... 24 Figure 10 ‐ Range displaying "EP" during a high price tier ...... 25 Figure 11 ‐ Cooktop duty cycles are 75.8% and 76.8% at H (normal operation) and 8 (DR), respectively ‐ no reduction in kW or kWh...... 26 Figure 12 ‐ Washing maching displaying "EP" during high price tiers ...... 27 Figure 13 ‐ Normal operation and DR reduced duty cycle operation ...... 28 Figure 14 ‐ Probability of washing machine operation during a day [20] ...... 28 Figure 15 ‐ Dryer displaying "Delay EP" during high price tiers ...... 29 Figure 16 ‐ Refrigerator displaying current rate tier ...... 30 Figure 17 ‐ Water Heater display during normal and high price mode ...... 32 Figure 18 ‐ PCT setpoint adjustment to the four price tiers...... 33 Figure 19 ‐ Appliance response times ...... 34 Figure 20 ‐ Example of water heater response time going from DR mode to normal mode to DR mode . 34 Figure 21 ‐ Energy savings for DR event participation for each appliance. Max Savings is the energy saved from switching from the highest consumption mode to the most effective DR function. Average Savings is the averaged savings across all tested DR functions. Probable Savings and are similar but include the probability of operation during DR events...... 35 Figure 22 ‐ Guaranteed DR participation and probable power reduction for SDG&E market with Smart Appliances ...... 36 Figure 23. Heavy duty load controller installation: original wiring design (top), and actual, final installation ...... 38 Figure 24 ‐ Probable yearly customer rebate for 15 PTR days for both PTR schedules options...... 40 Figure 25 ‐ Probable yearly rebates for a DR‐TOU, PTR program ...... 41 Figure 26 ‐ Probable yearly rebates for a CPP, PTR program...... 42 Figure 27 ‐ ACM payback times for various appliances and program combinations ...... 43 Figure 28 – Widget user interface...... 45 Figure 29 ‐ Peak residential load across end‐uses [30] ...... 46 Figure 30 ‐ Mobile app requires WHEM to function ...... 47 Figure 31 ‐ SDG&E HAN timeline as of 11/2011 [29] ...... 49
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List of Tables
Table 1 Customer statistics evaluated against 1.24M installed Smart Meters in SDG&E territory [8] ...... 6 Table 2 Customer tiers/usage against large appliances [8] ...... 7 Table 3 ‐ System component descriptions ...... 12 Table 4 ‐ Smart appliance functionality responses. The highlighted cells were not tested in this study. Functions are cumulative with increasing price...... 13 Table 5 ‐ Complete system cost for selected appliances (MSRP) ...... 15 Table 6 ‐ Test site appliance and device matrix ...... 19 Table 7 ‐ Customer home characteristics ...... 19 Table 8 ‐ Smart appliance aspect importance as ranked by customers ...... 21 Table 9 ‐ Dishwasher Parameters ...... 24 Table 10 ‐ DR savings for dishwasher ...... 25 Table 11 ‐ Range Oven Parameters ...... 26 Table 12 ‐ Range DR power drops ...... 27 Table 13 – Washing Machine Parameters ...... 28 Table 14 ‐ DR savings for washing machine ...... 29 Table 15 – Dryer Parameters ...... 29 Table 16 ‐ DR savings for dryer ...... 30 Table 17 ‐ Refrigerator Parameters ...... 31 Table 18 ‐ DR savings for refrigerator ...... 32 Table 19 ‐ Water Heater Power and Energy Consumption ...... 33 Table 20 ‐ DR savings for water heater ...... 33 Table 21 ‐ SDG&E Market DR Power Reduction ...... 36 Table 22 Estimated power drop potential from HAN devices, per SDG&E ...... 37 Table 23 ‐ TI incentive for each appliance. Average implies the use of average power drop across all tested DR functions. Guaranteed means that the appliance will definitely operate during the DR event, probable considers the chances of operation during DR times...... 39 Table 24 ‐ DR‐TOU Savings ...... 41 Table 25 ‐ DR‐TOU Savings ...... 42
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Introduction
Demand is the momentary use of power from the grid and is of great impoortance to both the power generator (Utility) and the power consumer (Customer). Energy cost and demand can vary significantly with time of use as illustrated below.
Figure 1: Electricity rate variance with time of use and California grid demand on a winter day.
During peak hours and especially during critical peak pricing events, the ability for a utility to maintain electric reliability to all its customers is at risk and customers experience significant cost increases.
At first sight it would seem utilities stand to benefit from peak‐time, high‐rate sales of electricity. However, in today’s marketplace electricity supply is limited aand as prices increase, so does cost. Additionally, it becomes gradually more difficult for utilities to meet the market’s demand at all during peak times. This is further compounded by steady demand increases for the foreseeable future – according to the California Energy Demand 2012‐2020 Final Forecast, nonn‐coincidental peak demand in California is forecasted to increase at 1.3% per year from 2010 to 2018 [1].
Utilities therefore benefit from managing peak demand in sevveral ways:
Increased grid stability Ability to service more customers with existing generation & distribution facilities Lower normalized operating cost, i.e. increased profittability
Additionally, utility customers reap cost savings from managiing peak demand. Home appliances, space heating, and space cooling consume a large portion of a residential customer’s energy bill. This bill can potentially be reduced if the devices within the home were to be more intelligently managed. Customers would be able to manage their own energy consumption better if empowered with information regarding their home areas and devices that have potential to save energy and cost.
The technology that is being reviewed herein is a compilation of ‘smart’ devices integrated into a Home Area Network (HAN) that allow a user to monitor and control his own energy consumption. The HAN facilitates both automatic and manual consumption cuts during times when energy rates are highest. Unique to the industry, this HAN includes a set of Smart Applliances. These are large household devices
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including a dishwasher, refrigerator, clothes washer, clothes dryer, water heater, and electric range. These devices are designed to be energy efficient and can altter their functionality in response to demand response (DR) events or pricing signals. Most HANs, including this one, do not alter the efficiency of an existing device but simply allow for controlling it more wisely. Appliances that are energy efficient and can change their functionality could pose great benefit to consumers and the Utility.
As Figure 2 illustrates, energy efficiency, load shifting, and demand response measures can help level the daily demand for energy. This makes the Utility more capable of supplying the required amount of electricity to its consumers at a minimal cost and reduces GHHG emissions.
Figure 2 Utility and Customer advantages to energy efficiency (EE), demand response (DR), and peak‐load shift (PLS). [2]
This study focuses on the appliance features that allow the usser to controol their energy consumption more effectively with regards to demand peaks and pricing changes.
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Project Objectives
The objective of this study is to evaluate the DR and utility rate response capability of the Smart Appliances HAN and to assess the overall acceptance and opinion from user surveys from a field evaluation. A collection of residential homes that passed predetermined criteria were selected. The energy and cost savings and demand‐response functions will be quantified. We will also review of the technology’s usability, ease of installation, and its qualitative DR functions. Please see Detailed Host System Description for a complete description of the HAN Smart Appliance system under study. We also go beyond one particular vendor, and assess benefits, validity and potential of the technology as a whole and briefly describe the marketplace as well as applicable codes and standards.
Our study has taken place in San Diego Gas & Electric territory. However, the results should be applicable throughout most of California due to consistent legislation and tariffs.
The particular HAN under study does not yet have support for direct DR signaling from the Utility. Rather, the Hub was designed to receive price signals from the Smart Meter which it then designates into one of four “tiers” called Low (Tier 1), Normal (2), High (3), and Critical (4). The designed interaction between the Smart Meter and the Hub is solely in terms of price signals. The best way in which Smart Meters will communicate DR events to residential HANs remains to be seen. For the sake of this report, it will be assumed henceforth that DR signals and the critical tier pricing signals are synonymous. Since the HAN system uses pricing tiers to change appliance function and consumption, the results and report will be described in that format. Even if ultimately the Hub differentiates between pricing and DR signals, the load shedding and avoidance transcends the distinction because the DR functional changes will be the same as critical pricing signal response. For this reason critical pricing (Tier 4) responses and power consumption drops should be considered representative of DR power drops.
In our project results section emphasis is placed on the following aspects:
Verification of system operation and design
Do the devices’ functionalities correctly respond to a simulated pricing event? Do the devices’ responses to a simulated pricing event result in an overall power drop? Do the devices correctly measure the energy consumption or status of the items that they are controlling or monitoring? Are the devices continuously networked and able to communicate effectively? Does the system effectively alert for pricing events and give users options to accept/decline?
Potential energy and demand savings
We observe energy and demand savings: by simulating a pricing event, a power drop is measured. Energy shown by the HAN technology display is cross‐referenced with a calibrated precision meter. We then perform savings calculations based on estimated power drop of appliances as per previous research reported averages and measured power consumption. Page 3 of 71
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Customer feedback
We developed a user survey to determine the demographics of the customers involved in device testing and their overall reactions to the technology. This was done to help understand the acceptance across different markets and barriers to market implementation. Some of the questions included:
Does the customer like the system? Does the customer like each individual product/device? How frequently does the user actually take advantage of the technology? Would the customer user this vendor’s product even without the mobile application feature? What changes would make the system more attractive?
Applicability of SDG&E incentive and rebate programs
We review various SDG&E programs with respect to this technology and provide recommendations for where program support may apply.
Concluding remarks and summary
Finally, we conclude our study with a discussion of
Benefits of Smart Appliance HAN technology Improvement opportunities for the tested product Applicability of this study to other load types, sectors, and sizes Considerations for large‐scale market implementation Potential future study HAN relevance with respect to the Smart Grid Roadmap
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Applicable codes and standards
Most of the standards and codes that relate to the home area network devices will pertain directly to the home appliance DR system that they are being used in conjunction with, i.e. electrical standards for home appliances such as UL listings or Energy Star ratings.
California Title 20 has a regulation requiring pool pumps that are replacements and 1 hp or larger, must be two‐speed or variable‐speed. The 240v load controller device including in the HAN system is only wired to work with two phase pumps; any variable speed pumps with the load controller may not be compatible with this regulation.
Currently there are proposals for future Title 24 amendments that may encompass these HAN devices. There is a specific proposal for Programmable Communicating Thermostats. The proposed measure title is Residential Demand Responsive Thermostatic Controls. The measure is a proposal for a Title 24 2013 update and it would require setback thermostats (as referenced in 2008 Title 26 Section 6 Section 112(c)) to be Upgradeable Setback Thermostats (USTs). This would give the specific thermostats the ability to add a communication module. [3,4]
There are also several well‐known alliances related to the Home Area Network market space. They defined their own standards and certifications for HAN products whereby they can place their logo on products that have met the criteria. These include HomePlug Powerline Alliance, Z‐Wave Alliance, and ZigBee Alliance.
HomePlug certifies products that use the IEEE 1901 standard which concerns devices that communicate over in‐home power lines. This type of certification also allows the consumers who buy HomePlug products to be confident that they will be compatible. [5]
Z‐Wave is a proprietary wireless communications protocol designed for home automation, specifically remotely controlled applications in residential and small commercial environments. The technology uses low‐power RF radio communication to avoid the interfering 2.4 GHz frequency that is common with many other (not HAN) products. The devices that follow this protocol are compatible with one another. [6]
The ZigBee standard is a wireless technology standard that communicates over the 2.4 GHz frequency. It is based off of the IEEE 802.15.4 standard that concerns low‐power short‐range wireless protocols. Multiple devices are able to communicate with each other on a ZigBee network. [7]
The technology reviewed uses ZigBee protocols to communicate with the Smart Meter and to each device. Since the Smart Meters in SDG&E territory have not yet been activated for most HAN systems, we were unable to verify the communication between the meter and Hub. Since both the HAN and Smart Meters use ZigBee protocols to communicate, it is anticipated that the meters should be able to send signals to the Hub.
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Market Overview
Opportunity SDG&E installed approximately 1.4 million Smart Meters from 2007‐2011 for residential and small business customers, with about 300,000 more to follow. This was the initial infrastructure needed for integration of HANs with the Utility. All of these customers are theoretically applicable to the HAN technology market. Any building with a Smart Meter and appliances is a potential target for appliance monitoring and control. However, we find that the technology appears the most useful to customers who consume comparatively more peak energy. This usually arises from sources such as pool pumps, air conditioning units, and energy intensive appliances; therefore, these appliances are also the primary focus in regulation with HAN technology. The continuing increase in all‐electric homes, which use electric water heaters, stoves, dryers, and other appliances, will help encourage the growth of this technology. Also, although this technology is applicable as a standalone system for monitoring and control, we determine that it will be more desirable to those wishing to participate in (and benefit from) DR events and variable pricing.
Table 1 and Table 2 data are taken from a paper by JBS Energy on behalf of the CPUC reviewing load research data and economic, demographic, and appliance saturation characteristics of CA utility residential customers taken from CA RASS data. The data displayed is specifically of SDG&E statistics [8].
Small Customers Large Customers Approximate kWh <425 425‐600 600‐900 900‐1500 >1500 % of customers 53.80% 19.50% 15.50% 8.90% 2.20% Aprox Smart Meter customers 666,582 241,605 192,045 110,271 27,258 1,239,000 % peaked 7.60% 7.00% 15.60% 15.30% 43.50% Potential optimal customers 50,660 16,912 29,959 16,871 11,857 126,260 Percent 10.19% Table 1 Customer statistics evaluated against 1.24M installed Smart Meters in SDG&E territory [8]
Table 1 shows SDG&E statistics for customers broken down by average usage tiers. The tables also show the percentage of those customers that have high peak consumption in summer months. This was calculated by comparing summer months against March and April. PG&E and JBS Energy attributed this peak directly to AC usage in summer months. Because the evaluated HAN technology focuses primarily on reducing energy during peak hours, we will deem these ‘peaked’ customers with Smart Meters as the primary market. This results in about 126,000 customers as the potential market in SDG&E territory [8]. Table 2 confirms that at least half of all customers with 600kWh or greater monthly energy use can indeed be expected to have air conditioners; pools pumps are prevalent for more than half of the customers with 900kWh per month. Therefore, our field evaluation, while not representative in a statistical sense, emphasized customers with monthly energy use of 900kWh or greater.
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Table 2 Customer tiers/usage against large appliances [8]
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Products and Systems
The following is a list of vendors in the Home Area Network sector. 1 Aclara [9] Calico Energy Systems [10] Control4 [11] Energate, Inc. [12] EnergyHub, Inc. [13] General Electric Company [14] Insteon [15] LG [34] Opower [16] Samsung [35] Silver Spring Networks [17] Space‐Time Insight [18] Universal Devices [19] Whirlpool[36]
1 The list is in alphabetical order, provided as is, not exhaustive, and the selection is arbitrary. The authors of this report do not endorse or guarantee, and disclaim any responsibility for: the content, products or services offered their performance or suitability, and any consequences or damages, incidental or otherwise, that may result from their consideration or use. Page 8 of 71
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Measurement and Verification Overview
The Smart Appliance HAN M&V gathered data on power demand, energy consumption, and connectivity with regards to appliance DR function. In order to gather controlled data, DR event were simulated for short periods of time for each individual appliance. The DR events were simulated by programming built‐in price tier schedules which caused power and consumption drops. The highest tier produces the same response as a DR signal. Thus, the highest tier price signal was sent to the HAN devices in order to simulate a Utility‐initiated DR event. Functional, power, and energy consumption drops were measured from reference states considered to be normal appliance operation.
In addition, the customers were given a short tutorial on the HAN software and given several months to form opinions on the technology. Following this, on‐line surveys collected customer responses to questions on appliance usage, DR and Smart Meter acceptance, HAN perception, and demographic makeup.
The test space consisted of many variables such as appliance settings, price tier progression, point in appliance cycle, customer use patterns, appliance state at price signal change. Due to the infeasibility of performing M&V on every variable combination, certain conditions were overlooked or not tested. This did not affect the study’s ability to predict Customer and Utility benefit.
For a detailed M&V plan, see Appendix A.
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Project Results
Detailed Host System Description
The Hub coordinates communication between in‐home appliances and devices, the Smart Meter, vendor servers, and energy management software as illustrated in Figure 3. The Hub relays Smart Meter price signals to the appliances which adjust their performance in order to reduce consumption during high‐cost times. The software allows the user to monitor the utility rates and energy consumption for all connected HAN devices within the home in order to make informed energy consumption decisions. It also allows for PCT setpoint control programming so that the energy and cost savings can be hands‐off and hassle‐free; the smart appliances are pre‐programmed for the same reason. The HAN can also be monitored with a computer or iPhone/iPad (only if certain components are present).
Figure 3 – Vendor system architecture.
It is yet to be determined exactly how a DR event will be signaled to customers. The technology under study can respond to Utility pricing schedules but does not have DR signal capabilities. If a Utility were to implement DR signaling in the form of price increases, then the Smart Appliances HAN could appropriately respond.
We were unable to connect the HAN to the Smart Meter due to Utility meter security measures, but the software allows for manual entry of variable rate schedules. In the manual variable rate settings, the
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user defines $/kWh rates for chosen timespans. These settings are repeated each day and can be set the same or different for weekend days. The prices are categorized into four “Tiers,” Tier 1 (Low), Tier 2 (Medium), Tier 3 (High), and Tier 4 (Critical) as seen in Figure 4. The price tier signal from the Hub will alert the Smart Appliance to function normally or to shed and delay loads. For this HAN, Tier 4 is synonymous with DR.
Figure 4 ‐ Price tier settings
These manual settings were used to create schedules which allowed for monitoring and measurement of power demand changes during simulated DR events. In manual rate entry, the user cannot set the different tier limits so that the HAN can respond as desired giiven a certain price signal from the Smart Meter. Rather, the tiers are based on variability within the assigned pricees; e.g. the critical tier could start at 0.45 $/kWh or 1.50 $/kWh depending upon the range and numbeer of prices.
Since the Smart Meters are not configured for this particular HAN, we werre unable to confirm that the technology is able to receive price signals from the meter. Also, the software does not have support of DR signals or opt‐in/opt‐out choices. In other words, the HAN responds to signals automatically and without notice. However, the user can override most appliances locally (see Results section for details).
The following is a brief description of the devices that are inccluded by this vendor as part of the HAN (not all were included at every residence due to lack of appliances previously owned by home owner). This list includes the controlled points.
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Table 3 ‐ System component descriptions Device Purpose Data Energy Management Serves as the home base. Functionality: Confirm that energy System Hub (EMS Hub) Communicates with other consumption monitoring is shown and price devices on the network. signals are properly communicated. In‐Home Display (IHD) Shows real time energy Functionality: Confirm that the display consumption and Utility rate shows data for all HAN devices and alerts/pricing. Used for initial setup. Allows Functionality: During installation, confirm for user monitoring and PCT that the software adds all devices and Energy Management control. meter to HAN. Confirm monitoring ability and Monitoring of each device. Software Accuracy: Confirm the power measurements from each of the plugged appliances. Programmable Controls HVAC components Functionality: Confirm that during pricing Communicating based on programmed event, the thermostat responds correctly. Thermostat (PCT) temperature setpoints. Appliance Device that connects to each Functionality: Confirm that energy communication module appliance to make them consumption is relayed to Hub and during (ACM) DR/pricing enabled. DR/pricing event, the appliances respond correctly. Heavy Duty Load Controls the pool pump. Functionality: Confirm that during Controller (LCS) DR/pricing event, the pool pump responds correctly. Monitors energy consumption Functionality: Confirm that during Mobile App and cost and allows for PCT phone/tablet displays all devices and control. consumption.
Monitors and communicates Functionality: Confirm communication to Whole Home Energy total home energy Hub. Sensor consumption at main panel. Accuracy: Confirm total home energy consumption readings. Appliances that function Functionality: During a DR/pricing event, typically but also have control confirm the change in performance. DR Enabled Appliances strategy based on Hub signals and change their algorithm to Accuracy: Measure power to confirm power shed or shift loads to off peak. monitoring and to observe power drops.
Monitors energy consumption Functionality: Confirm that energy Energy Sensor of any device plugged into a consumption is relayed to Hub for 120V outlet. monitoring purposes.
Note that the energy sensor and whole home energy monitor do not allow for control or load shedding but rather provide only monitoring in order to inform energy consumption decision making.
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The smart appliances unique to this HAN are able to alter their normal functionality when the home energy manager receives price signals from the Utility. The Tier 4 rate causes the same HAN response that DR event signals would but without the acknowledgement for override or customer alert. These appliance responses are described in Table 4. All the tested Smart Appliances except for the water heater, dishwasher, and refrigerator can have their energy saving modes overridden manually during pricing events so homeowners can use their appliances normally at full power if needed. In general, the appliances shed or shift loads by reducing energy consuming features or delaying operation.
Table 4 ‐ Smart appliance functionality responses. The highlighted cells were not tested in this study. Functions are cumulative with increasing price. Device Tier 1 Tier 2 Tier 3 DR/Tier 4 (Low Cost) (Normal Cost) (High Cost) (Critical Cost) Dishwasher Normal Normal Delay start Turn heated dry Operation Operation off
Range Normal Normal Prevent starting larger Disable 3 burners Operation Operation lower oven, prevent self‐ clean, reduce burner by ~20% Front‐load Normal Normal Delay start, recommends Reduced duty Washer Operation Operation cold wash if overridden cycle wash and heater to 50% Front‐load Normal Normal Delay start, recommend Reduce heater Dryer Operation Operation Energy Saver mode if power to 0 for 20 overridden, cut to Energy minutes Saver mode if running Refrigerator Normal Normal Delay defrost, raise Disable electric Operation Operation freezer temp by 5 °F sweat heaters
Water Heater Normal Disable Lower setpoint to 110 °F Lower setpoint to Operation Resistance 100 °F Heaters Microwave Normal Cut 10% mag Cut lamp power by 50% Cut fan power by Operation power 75%
PCT 65/79 °F 66/80 °F 67/81 °F 68/82 °F (default settings heating/cooling)
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System deployment and operations‐related roles and responsibilities
Once the HAN system has been purchased, the end‐user is responsible for installation and configuration. The large appliances alone can be installed just as any other similar appliance would with the exception of networking; customers would opt to have appliances installed professionally should they be too heavy, cumbersome, or complex. It is likely that most customers, unless physically able and home maintenance savvy, would opt to have most of the devices and appliances professionally installed. The heavy duty load controller, whole home energy sensor, and PCT would likely require a contractor for electrical safety reasons.
The communication components, including PCT networking, in‐home display, EMS Hub, load controllers, whole home energy sensor, appliance communication modules (ACM), and energy sensors involve wireless setup and coordination. The software installation setup gives step‐by‐step instructions for establishing the lines of communication. Each communication component has MAC IDs and install codes that must be manually entered into the software during setup. LED lights on the EMS Hub, ACMs, and energy sensors indicate connectivity status. While the wireless setup is doable by a relatively technically savvy customer, some would likely choose to have a contractor install the communication devices and software.
After installation, the user can configure the PCT and software interface themselves. The software and settings are straight‐forward and intuitive with drag‐and‐drop widget programming and the vendor technical support is quite knowledgeable and readily available.
List of controlled points
The HAN is able to communicate with various devices as described in Tables 3 and 4. This evaluation included controllable smart appliances (refrigerator, range, washer, dryer, dishwasher, water heater), air conditioners (via PCT), and pool pumps (via HLC) in varying combinations. Note that not all sites had all appliances and controlled points due to the pre‐existing appliance and HVAC systems.
Settings are somewhat configurable through the energy management software. The user can define the utility rate scheduling in order to control when the smart appliances alter their functionality, use default settings, or allow the Smart Meter to define prices. The PCT can be set to three altered setpoint combinations for Tiers 2‐4, the smart appliances have preset modes for each tier, and the pool pump load controller operates in on‐off fashion during Tier 4 pricing events. All responses are automatic.
Sequence of operations
Once the HAN devices and appliances are installed and configured, they can be monitored and controlled via the energy management software or mobile application. The home computer software and in‐home display will show information regarding continuous energy use, pricing, and historical energy use. PCT pre‐programmed settings regarding pricing tiers can be configured so as to avoid
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missing energy savings opportunities. The smart appliances will automatically alter their functions when the price tier changes.
System cost and cost‐influencing factors
There are several factors that influence the initial purchase cost of this HAN technology. The greatest costs come from the smart appliance purchases. Depending on the number of smart appliances chosen, the system cost can vary widely. Table 5 shows the approximate cost for a complete smart appliance HAN system with 1 of each appliance used in this study, 2 Zigbee switches for energy intensive devices such as pool pumps and portable electrical heaters, and installation costs.
Table 5 ‐ Complete system cost for selected appliances (MSRP) Product Average Cost [$] Quantity Subtotal [$] Refrigerator 3099 1 3099 Range 2299 1 2299 Dishwasher 1599 1 1599 Washer 1499 1 1499 Dryer 1499 1 1499 Water Heater 1299 1 1299
Home Energy Monitor 161 1 161 Smart PCT 140 1 140 In‐Home Display 167 1 167 120v ZigBee Switch 161 1 161 240v ZigBee Switch 238 1 238 Communication Module 108 5 540 (per appliance)
Installation (per/hour) 90 3 270 Total 12971
There are different ways in which this system could be applied in customer homes. For new homes, purchasing a new suite of appliances is commonplace. If an existing home were to install a system that incorporated the energy monitors, switches, displays, and replaced appliances as is needed over time, the cost would be absorbed piece‐wise. If priority were given to the less expensive monitoring components only, more customer attention and care in making energy decisions would be required to reduce cost and peak demand.
There is no incremental cost once the system has been installed and commissioned except for maintenance costs typical to home appliances.
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Preliminary Lab Test Results
Preliminary installation and performance tests were performed in a laboratory environment prior to actual in‐home field evaluations. The lab test was performed at University of California – San Diego and was independent of the field evaluation. Below are the summarized results of the testing as delivered to Negawatt Consulting.
Ease of Installation Simple to install the Hub o Plug Hub into router via Ethernet cable o Plug Hub into wall outlet o Install software onto PC Step by step walk through to install devices and meters o Need devices MAC ID in order to set up equipment o Need account number, Hub MAC ID, and Hub Install Code in order to get a meter set up
Ease of Use Self‐explanatory user interface
Connectivity Type Connects via Zigbee o Connection is stable o Have not experience any difficulty connecting devices Has LEDs on the Hub to indicate connectivity
Accessibility (ex: home network, web server, etc) Accessible through web server o Can be accessed by double clicking on icon on desktop after installing software
Advantages (compared to other vendors) User friendly customer interface Easy to install equipment o Installation walk through is sufficient to get devices and meters connected to the network Programmable o Can program and control appliances
Disadvantages Need additional information to set equipment up o such as utility account number, Hub MAC ID, and Hub Install Code in order to get a meter set up Appliances to test were not available o Testing was limited to smart meter and a thermostat
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Evaluation of system operation and design in customer homes
Do the devices correctly respond to price tier changes/DR signals? Yes, all the appliances tested responded to the price tiers as described in the manufacturer’s specifications in Table 4 with one exception.
The water heater did have trouble shifting from Tier 2 to Tier 4 in a rapid timeframe. After switching from resistance heat to heat pump mode, a fan turns on in preparation for heat pumping. If ample time is given for the heat pump to turn on, then the design performs as specified, including switching from Tier 2 to Tier 4. However, if the price changed from Tier 2 to Tier 4 before the fan was finished and the heat pump came on, the water heater would go back to electrical resistance mode despite being in Tier 4. In all other instances the water heater performed as designed. While this is a minor problem, it indicates possible need for a comprehensive test plan of all appliance and HAN programming.
We did not test the microwave or the dishwasher’s Tier 4 ability to turn off heated dry.
All other appliance functions were observed without error.
Does the system effectively alert for DR/pricing events and give users options to accept/decline?
No, because the HAN is currently configured to only consider pricing schedules into decision making. Pricing events are not alerted to the customer but the information is readily available through the monitoring interfaces. Appliances automatically respond to pricing tiers and the user can override energy saving modes on all appliances except for the water heater, refrigerator, and dishwasher at the appliance menu. PCT settings can be overridden at the PCT, PC software, or on the mobile app.
If DR signal capabilities were enabled by the manufacturer, a signaling and opt‐in/opt‐out feature could potentially be added.
Do the devices’ responses to a simulated DR event result in an overall power drop? Depending on the operating status when the DR/pricing event initiates, some appliances will shed partial loads while others will delay starts so as to avoid adding loads. The refrigerator compressor and HVAC systems will not turn off or lower power demand, but they will reduce cycling in order to lower total energy consumption and reduce demand temporarily at the beginning of the event.
Do the devices correctly monitor the energy consumption or status of the items that they are connected to or are controlling? Yes, the in‐home display, mobile app, and home computer software accurately displays instantaneous and historical energy consumption and cost in five‐minute intervals with a delay of 10‐15 minutes. The user interfaces do not show current appliance status. However, the displays on the appliances
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themselves show “EP”, “eHeat,” “Energy Rate Critical”, or “Energy Saving” modes during altered function.
There was one instance of the appliance miscommunicating energy consumption to the network. See System Improvement Opportunities for details.
Are the devices continuously networked and able to communicate effectively? Several of the ACM’s ceased working properly and needed to be replaced or reset. Aside from this, there were no breaks in communication or significant impediments to connectivity. We were unable to confirm Smart Meter communication reliability.
Customer feedback from in‐home testing
After installation and the in‐home evaluation of the HAN devices, the users were asked to complete a demographical survey and provide responses to questions regarding their HAN. This allows insight into the potential market and how well‐suited this technology is for integration into homes. The reader should note that this survey was not made to supply representative data of a mass market implementation and is not normalized for this purpose. Thus, the survey results are informational only. Furthermore, the homes were not enabled with variable pricing schedules or Smart Meter connectivity so they were not able to utilize the energy saving and shifting features. However, if used strategically, the HAN was able to empower customers to make intelligent consumption decisions.
The individual survey questions and responses can be found in Appendix B.
Customer Details As detailed in the M&V Plan (Appendix A), selection criteria were established to choose home owners for the field evaluations. This included mostly home features that would be common for a user of this type of technology, such as higher energy bills and electric appliances.
Since each site had a unique original arrangement, the set of installed appliances and devices varied across sites. Table 6 shows the installed suite of devices for each site. The pool pump load controller was not tested due to non‐compliance to California electrical code as discussed in the Installation Experience section.
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Table 6 ‐ Test site appliance and device matrix Customer # 1 2 3 4 5 PCT 0 0 0 2 0 Washer/Dryer 1 1 1 1 1 Dishwasher 1 1 1 1 1 Range 1 1 1 0 1 Water Heater 1 0 1 0 0 Refrigerator 1 1 1 0 1 Whole Home 0 0 0 1 0 Energy Sensor In‐home 0 0 0 1 0 Display Plug Load 2 2 2 2 2 Energy Sensor
The customer survey gathered personal data that may be used in the design of a market study for determining the potential target population. The number of people living in the home ranged from 2‐4. It is important to note that in 3 of the 5 homes at least one person in the household was or used to be employed in a technical field.
Monthly energy bills were required to be over $100 for participation and the customers used an average of 943 kWh/month. Participant home sizes ranged from 1454 to 2600 ft2 and homeowner age ranged from 35 to 65 years.
Table 7 ‐ Customer home characteristics Customer CA Climate Occupancy Home Area (ft2) Average Monthly kWh Zone 1 7 4 1800 826 2 7 4 1800 1080 3 7 4 1454 1185 4 10 2 2600 552 (959 winter) 5 10 2 2200 1077
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Customer Energy Habits Overall, four of the five customers surveyed were energy conscious. Within the past two years, these four customers had purchased Energy Star appliances and installed CFL bulbs. Two customers used PV systems and one used solar hot water. Figure 5 shows energgy efficient measures that the home owners enacted in the preceding two years.
Figure 5 ‐ Number of home owners that employ energy efficient technologies
The home owners in the evaluation also had some knowledge of how the California electricity market and Utilities work. Four of the five homeowners at least “knew something about” TOU pricing and DR programs. All customers said they would participate in TOU ppricing and four would participate in DR programs. Four customers listed at least three appliance types when asked what devices would be appropriate for DR event inclusion. Also, four of the five home owners responded that someone in their household stays on top or new developments in energy efficiency, smart applications, home automation, and renewable energy.
In regards to smart appliances, home owners were asked to rank the importance of product aspects and their willingness to buy miscellaneous energy related devices. The results are shown in Table 8 and Figure 6.
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Table 8 ‐ Smart appliance aspect importance as ranked by customers Product aspect Rank Average Score (1 – most important, 6 – least) Total Cost of Appliance 1 1.5 Ability to Save Money on Energy 2 2 Costs Ability to Get 3 3 Maintenance/Repair Alerts Rebates/Cost Incentives 4 4 Brand 5 4.25 Ability to Montior/Control via 6 5 Internet or Smartphone
Figure 6 – Number of customers willing to buy HAN products for a specified price.
Product Feedback Concerning the technology tested here, home owners were asked a series of questions and asked to provide their level of agreement on a 5 point Likert scale. The customers were asked to respond in regard to the entire suite of smart appliances and HAN devices. Thus, the results may not be separable into monitoring and control devices and smart appliances. The results are shown below in Figure 7.
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Figure 7 – Customer product acceptance and use patterns.
In general, the customers did not use the smart features despite appreciating the simplicity and goals of the technology. They liked the layout and interaction with the energy monitoring software but never made attempts to use it regularly. This may be partially due to the customers not having information on their rate schedules or not having automatic responses since the Smart Meters were not connected. Most of the customers treated the installed HAN as nothing more than a typical suite of appliances.
Energy and Demand Savings
Overall, it is important to note that savings and payback times for this and similar projects will vary with the following:
Initial cost of system and installation Utility rates and incentives Control strategy Individual appliance energy consumption Frequency of Utility enacted DR/pricing Events Customer behavior regarding consumption and DR/TOU participation Time‐of‐use of appliances and correlation with start and end times of DR/pricing events
The vendor’s energy consumption monitoring software was validated with data from the power measurements during the simulated DR/pricing events. The HANs reported data was not used in calculations, however.
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The following sections provide the DR power drops for each appliance. Note that all power drops are from a reference normal operation as described for each appliance. Usage patterns are taken from literature to determine the probability of appliance operation during a seven hour DR event between 11:00 and 18:00 on any given day of the year. [20‐22, 24]
Dishwasher In general, the dishwasher load varies irregularly based upon load sensing, point in cycle, and selected options. Therefore, it is appropriate to consider the maximum power and the total kWh consumed for a typical cycle. The dishwasher is installed with a hot water supply rather than employing local, electrical water heating. The dishwasher was tested with on a normal cycle without heated dry as a reference state. The reference state required a power range of 210 to 470 Watts. A heated dry test was deemed infeasible since the dry occurs at the end of the long runtime. Rather, the appliance was tested for the first 10 minutes of its cycle.
Figure 8 ‐ Appliance displaying "EP" during high price signals.
The dishwasher will not turn off if started prior to receiving a Tier 4 price signal. Thus, if already on when the DR event occurs, no load will be shed other than the heated dry. In Tiers 3 and 4, the dishwasher delays starting until the price signal is reduced. Thus, during a DR event, the dishwasher shifts any possible loads to the completion of the event. Also, the dishwasher did not allow for any override; once in Tier 3 or 4, the dishwasher could not be started. This is likely a vendor error that will be fixed.
Although the heated dry was not measured, it can be assumed that the maximum electrical heating power will be equal the specified 875 Watt heaters. Choosing the heated dry option added up to 30 minutes of runtime to the cycle according to the display. Assuming an 80% heater duty cycle this would add .35 kWh to the cycle energy consumption at a power of .875 kW. This load would be shed during a DR event if the dishwasher was already running.
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A study in 2008 by the University of Bonn determined the probability of use of a dishwasher throughout the day [20]. The curve indicates a .37 probability of operation in the DR timeframe.
Figure 9 ‐ Probability of dishwasher operation per hour [20]
Table 9 lists the parameters used in the calculation of DR power drop potential.
Table 9 ‐ Dishwasher Parameters
Average T ‐ Runtime LD ‐ Loads/week PDR ‐ Operation DC ‐ Heater THD ‐ Heated Power [kW] [hr] [20‐22] Probability during Duty Cycle Dry Time [hr] DR event [20] .114 to .875 1.0 4.35 .37 .80 0.5
The energy consumption shifted with dishwasher participation in a DR event is