Attending your appointment via video Private Patients Unit
Where appropriate, you can attend your consultation online via a video call.
Video calling is as convenient as a phone call, with the added value of face-to-face communication. It can save you time and money, and brings your care closer to home.
Where do I go to attend my appointment?
Go to: https://nhs.vc/rfl/private-patients-unit
Instead of travelling to your appointment, Is it secure? you enter the clinic’s online waiting area. The health service is notified when you Video calls are secure; your privacy is arrive, and your clinician will join you when protected. ready. You have your own private video room There is no need to create an account. that only authorised clinicians can enter. No information you enter is stored. How much internet data will I use? What do I need to make a video call? You don’t use any data while waiting for a A good connection to the internet clinician to join you. If you can watch a video online (e.g. A video call uses a similar amount of data YouTube) you can make a video call to Skype® or FaceTime®. A private, well-lit area where you will not be disturbed during the How much does a video call cost? consultation One of these: The video call is free (except for your internet usage). Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone Safari web browser on an Apple Smartphone and tablet users iMac, MacBook, iPad, or iPhone If you can, connect to a home Web-camera, speakers and or work Wi-Fi network to avoid microphone already built into laptops using your mobile data or mobile devices allowance.
See over for more information on how to make a video call Get ready to make video calls
Make sure that you use one of the following web browsers
Google Chrome Windows 7+, Android 5.1+, MacOS 10.11+, iPadOS 13+ Apple Safari MacOS 10.12+, iOS 11.4+, iPadOS 13+
Go to: https://nhs.vc/rfl/private-patients-unit
On this web page, click Wait in your own Your healthcare the Start video call private video room provider sees you button and follow arrive in the waiting instructions area queue...
...and joins you in your video room when they are ready
What do I do if something is not working? Visit https://england.nhs.attendanywhere.com/troubleshooting
More information Visit https://england.nhs.attendanywhere.com/callers