Macos Support Essentials 10.15 Exam Preparation Guide
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macOS Support Essentials 10.15 Supporting and Troubleshooting macOS Catalina Exam Preparation Guide Contents About the ACSP certification ...........................................................................................................................6 Taking the exam ...............................................................................................................................................6 Preparing for the exam .....................................................................................................................................7 Exam details .....................................................................................................................................................7 Lesson 1—Introduction to macOS ...................................................................................................................8 Goals ............................................................................................................................................................8 Review questions......................................................................................................................................... 8 Answers .......................................................................................................................................................8 Lesson 2—Update, Upgrade, Reinstallation ..................................................................................................10 Goals ..........................................................................................................................................................10 Review questions .......................................................................................................................................10 Answers .....................................................................................................................................................10 Lesson 3—Set Up Your Mac ...........................................................................................................................11 Goals ...........................................................................................................................................................11 Review questions........................................................................................................................................ 11 Answers ......................................................................................................................................................11 Lesson 4—Use the Command Line ................................................................................................................12 Goals ..........................................................................................................................................................12 Review questions .......................................................................................................................................12 Answers...................................................................................................................................................... 12 Lesson 5—Use macOS Recovery................................................................................................................... 13 Goals ..........................................................................................................................................................13 Answers .....................................................................................................................................................14 Lesson 6—Update macOS .............................................................................................................................14 Goals ..........................................................................................................................................................14 Review questions .......................................................................................................................................15 Answers .....................................................................................................................................................15 Lesson 7—Manage User Accounts ................................................................................................................16 macOS Support Essentials 10.15 2 Exam Preparation Guide Goals ..........................................................................................................................................................16 Review questions .......................................................................................................................................16 Answers .....................................................................................................................................................16 Lesson 8—Manage User Home Folders .........................................................................................................17 Goals ..........................................................................................................................................................17 Review questions .......................................................................................................................................17 Answers...................................................................................................................................................... 17 Lesson 9—Manage Security and Privacy .......................................................................................................18 Goals ..........................................................................................................................................................18 Review questions .......................................................................................................................................18 Answers .....................................................................................................................................................19 Lesson 10—Manage Password Changes .......................................................................................................20 Goals ..........................................................................................................................................................20 Review questions....................................................................................................................................... 20 Answers .....................................................................................................................................................20 Lesson 11—Manage File Systems and Storage ..............................................................................................21 Goals ..........................................................................................................................................................21 Review questions .......................................................................................................................................21 Answers...................................................................................................................................................... 21 Lesson 12—Manage FileVault ........................................................................................................................22 Goals ..........................................................................................................................................................22 Review questions....................................................................................................................................... 22 Answers .....................................................................................................................................................22 Lesson 13—Manage Permissions and Sharing ..............................................................................................23 Goals ..........................................................................................................................................................23 Review questions....................................................................................................................................... 23 Answers .....................................................................................................................................................23 Lesson 14—Use Hidden Items, Shortcuts, and File Archives ........................................................................25 Goals ..........................................................................................................................................................25 Review questions....................................................................................................................................... 25 macOS Support Essentials 10.15 3 Exam Preparation Guide Answers .....................................................................................................................................................25 Lesson 15—Manage System Resources ........................................................................................................26 Goals ..........................................................................................................................................................26