Appendix - ’s Housing Strategy - Annual Report 2020

1. Introduction ‘Sustainable Communities, Affordable Homes’, Glasgow’s Housing Strategy 2017-2022, was approved by Council in January 2017 and it was agreed that an annual report would be submitted to Council after the end of each financial year.

The strategy identified six Strategic Priorities and two key themes:

Themes • increasing supply and improving quality of housing available to Glas- gow’s people • Improving access to appropriate housing for Glasgow’s people

Strategic Pri- 1. New build housing and area regeneration orities 2. manage, maintain and improve existing housing 3. raise private rented sector standards 4. tackle fuel poverty, energy inefficiency and climate change 5. improve access to housing 6. promote health and wellbeing

The housing strategy reflects what the Council and its partners want to achieve for the city during the period 2017-2022 and has been developed based on ’s commitment to the principles of equality, sustainability, Health and Wellbeing, and partner- ship.

2. Context 2020 is a pivotal moment. The COVID-19 global pandemic has challenged our everyday knowledge, assumptions and behaviours. The Scottish Government’s ‘State of the Econ- omy’ outlook (April 2020) acknowledged the unprecedented impacts and how “what we value and measure, people’s preferences and behaviours and how markets operate have all changed in an incredibly short period of time.”

Lockdown put an increased focus on ‘housing’ and how it functions to support health, well- being, social and economic needs. Evidence of COVID-19 impacts indicate that there are people and areas that have been disproportionately affected; in terms of health, people of black, asian and minority ethnic (BAME) heritage, and in terms of immediate economic impacts, younger people and those who are in more precarious employment.

Scotland’s Advisory Group on Economic Recovery (AGER) post-COVID has recom- mended that the Scottish Government should support a renewed focus on place-based ini-

tiatives and accelerate investment in housing. faces a number of structural chal- lenges, including caring for our ageing population and tackling homelessness, which have only been exacerbated by the crisis. Investment in housing has an important part to play in supporting Scotland’s recovery, in supporting jobs, creating confidence and contributing to both social policy and climate change goals.

The City Council took on responsibility grant funding of affordable housing in the city known as Transfer of the Management of Development Funding (TMDF) in 2003 following the transfer of the City Council’s housing stock to the Glasgow Housing Association (GHA). This allows the City Council to fund Housing Association development for social and other affordable housing in Glasgow in order to meet the strategic objectives set out in Glasgow’s Housing Strategy (see section 3.2 below).

Policy Developments The Scottish Government’s More Homes Scotland (MHS) programme committed £3billion over five years to deliver 50,000 affordable homes, of which 70% were to be social rent. The programme was on track to meet its target but delivery outputs are affected by COVID-19 and lockdown. The Scottish Government has consulted on a new long-term vi- sion for 'Housing to 2040’, which includes consideration of future funding requirements for investing in affordable housing.

In 2019, the Scottish Government declared a climate and ecological emergency and set targets to commit Scotland toward to achieving net zero carbon status. In response to the COVID-19 pandemic, the independent Committee for Climate Change has written to Gov- ernments of all UK nations setting out recommendations to prioritise actions to recover from the pandemic based on six resilience principles which include green investments, fis- cal measures and ensuring the recovery does not lock-in greenhouse gas emissions or in- crease risks.

The Advisory Group on Economic Recovery (AGER) post-COVID has recommended that the Scottish Government should support a renewed focus on place-based initiatives, build- ing on lessons learned from initiatives on Community Wealth-Building and accelerate in- vestment in affordable housing, in particular through the Scottish National Investment Bank (SNIB). The bank’s primary strategic mission will be to invest in activities which sup- port Scotland’s transition to become a net zero carbon society. A compelling case can be made for housing to be at the forefront of this approach.

Other important recent changes to the legislative and statutory framework include: • The Fuel Poverty (Targets, Definition, and Strategy) (Scotland) Act 2019, which in- troduced a new statutory target for reducing fuel poverty and should be considered alongside the climate emergency; • Scotland’s national plan for ‘Ending Homelessness Together’, which is focussed on eradicating rough sleeping, supporting the most vulnerable households and reduc- ing time spent in temporary housing; and • The Planning (Scotland) Act 2019, which repealed regional strategic development plans and will influence how future housing requirements are calculated and met.

3. Glasgow's Housing Strategy (GHS) mid-term appraisal review

It was agreed that the strategy would be subject to a mid-term appraisal review. This co- vers two parts: • a review of ‘Housing in Glasgow’, which considers key features and trends within local housing markets and systems; and • a review of the scope of Glasgow's Housing Strategy (GHS) and SMART appraisal of the actions

This report also sets out proposals for refining the focus of the strategy towards a number of change priorities in response to the COVID-19 pandemic and fitting with the Council’s Renewal Programme Strategy, identifying four areas for development and recommending eight (8) priority change outcome actions which the strategy should focus on over the next 24 months.

3.1 Housing in Glasgow Housing Glasgow is the metropolitan centre of a unique and diverse regional hous- costs ing system. It has changed significantly over the past quarter of a century. House prices have increased substantially and at a significantly greater rate than incomes. However, compared to other UK cities, Glasgow has lower average house prices which attracts inward migration and invest- ment.

local housing Over the last 25 years, local housing market activity has varied considera- markets bly across the city, with very active (over 100% sales) and less active (be- low 50%) sales. All market activity decreased after 2008, in part due to tighter controls for mortgage lending. The private rented sector has in- creased substantially, absorbing parts of the former owner-occupied mar- ket that includes more affordable properties which could also function as entry-level housing for first-time buyers.

‘housing ‘Housing wealth’ in Scotland and Glasgow has increased significantly, but wealth ’ not evenly. Scotland's Poverty and Inequality Commission (PIC) found that that though property wealth has increased ten-fold over 50 years, 35% of households have no housing wealth. This figure is equivalent to all homes that are rented. Social housing offers lower rents, is required to meet Scottish Housing Quality Standards and provides lifetime security of tenure. Glasgow has the largest and most diverse supply of affordable homes (over 106,000) provided by 49 community-based housing associa- tions alongside regional, national and specialist housing associations.

private rent- The significant increase in private rented sector (more than doubled over ing the past 15 years) housing has concentrated housing wealth and con- strained demand, particularly for younger households unable to access fi- nance for buying a home.

housing The UK Housing Review (2020) considered the state of housing and re- building flected on longer-term changes. It concluded that after the Global Finan- cial Crash (GFC) in 2008, despite being a key factor at the centre of crisis, housing development remained largely unreformed particularly in terms of changes in how homes are built and the ongoing importance of demand- side support, such as Help to Buy. affordable Though subsidy levels have varied substantially, Glasgow has a con- housing de- sistent track-record for delivering affordable homes. Since 2003, Glasgow livery has managed housing investment via transfer of management of develop- ment funding (TMDF) arrangements. From 2003-19, over 16,000 new af- fordable homes have been delivered, over 1,000 per year.

housing Throughout this period, Glasgow has sought to push design standards to standards achieve higher sustainability and accessibility as well as promote effective place-making. The ‘Glasgow Standard’ for new affordable homes, at the time of introduction, was unparalleled across Scottish local authorities in its requirements to achieve low and zero-carbon standards for subsidised housing development.

New LHS guidance In 2019, Scottish Government published updated Local Housing Strategy (LHS) Guidance which sets out the key themes and statutory requirements for local authorities to cover within their LHS (see Appendix 1). There are also a number of cross-cutting value and principles which must underpin a LHS which include: • equalities and meeting the Fairer Scotland Duty which places a responsibility on the public sector to reduce inequalities of outcome, caused by socio-economic disad- vantage, when making strategic decisions; and • the Place Principle which incorporates spatial planning and sustainable, inclusive growth - all those responsible for providing and looking after assets in a place need to work and plan together, and with local communities, to improve the lives of peo- ple, support inclusive growth and create more successful places.

LHS Appraisal - areas for development Glasgow's Housing Strategy (GHS) addresses all the key themes, statutory targets and re- quirements. This appraisal review identifies four key areas for development as follows: • improving the quality and sustainability of private sector housing, with particular fo- cus on older pre-1919 • planning for specialist provision, including wheelchair accessible homes - there is a gap in core information relating to particular needs, including quantitative and quali- tative analysis of housing circumstances and requirements. • Area-based regeneration - Glasgow is a leader of place and change, as shown in the TRAs and other masterplan areas. Further work is required to develop and re- fine local housing systems analysis, to consider how local housing needs and de- mand, including homelessness, are being met

• A balanced scorecard for inclusive growth and additional value generated by afford- able housing investment in terms of local employment and economic benefits.

Further details regarding these key areas for Glasgow's Housing Strategy (GHS) develop- ment and other important policy directions are set out below.

Private sector housing Registered private rented sector dwellings now account for around 20% of all housing within Glasgow having more than doubled over the last decade. Private renting is a key part of the housing system in terms of housing moves, its links to mobility of labour and employment opportunities and how overall housing needs and demand are being met.

Most of the strategy actions for private rented sector housing focus on regulatory and en- forcement measures which are reactive and taken where investigation has uncovered sig- nificant failings in standards. The major change project in relation of private sector hous- ing, including private rented sector, is work to develop a plan for investment and improve- ment of pre-1919 housing. This will be informed by the innovative survey work being undertaken in South Glasgow, including Ibrox and Cessnock, to assess building conditions.

In March 2020, the UK Collaborative Centre for Housing Evidence (CaCHE) announced a partnership to undertake a demonstration project evaluating the carbon reduction secured by a high-quality Enerphit retrofit of an eight-property tenement block in Glasgow. This pro- ject is funded by the Scottish Funding Council (SFC), as part of its recent Climate Emer- gency Collaboration Challenge. Critical to the project will be assessing the scalability and replicability of the lessons learned for Glasgow’s wider pre-1919 tenement stock in relation to four key challenges: • The tenement challenge: multiple ownership as well as urban heritage and conservation considerations. • The maintenance challenge: major condition issues problems associated with the built form and common repairs as well as consider- ing long-term sustainability • The affordability challenge: who pays and how for expensive retrofits and how to make these incentive compatible to avoid moral hazard issues • The behavioural challenge: winning hearts and minds towards make changes to how people choose to live their lives within these older buildings

Specialist provision Glasgow Health and Social Care Partnership is responsible for producing the Strategic Commissioning Plan (SCP), which includes a Housing Contribution Statement (HCS) which sets out the key links and shared priorities between the SCP and Glasgow Housing Strategy. The SCP was updated in 2019 and included a revised HCS. Both reflected the key priority of working to support people to live independently within their own homes within the community.

The updated LHS Guidance (2019) includes a requirement to set a target for wheelchair accessible housing. Glasgow has set a target for 10% of all affordable homes delivered with subsidy to be wheelchair adaptable. The Strategic Housing Investment Plan (SHIP) sets out projections for affordable housing to be delivered over the next five years, includ- ing specialist provision and wheelchair adaptable homes, based on the Scottish Govern- ment resource planning assumptions (RPA).

For market housing, local authorities are advised to consider the full range of approaches that may have a role in influencing delivery. This could include influence and promotion within the sector, the development of specific design briefs and guidance as well as spe- cific planning requirements and conditions or site allocation.

In order to progress these approaches, additional information is required on the nature and extent of demand for market housing from households that include wheelchair users. A fu- ture priority for the GHS is to address the gap in core information relating to particular needs which sets out quantitative and qualitative analysis of housing needs and demand requirements. A key action will be to engage with HSCP, key partners and stakeholders, to develop and update our joint strategic needs assessment.

Integrated planning to address energy efficiency, fuel poverty and climate change Addressing the Climate and Ecological emergency is a key overarching challenge for Glasgow City Council and its partners. A key area for development is the integration of key plans, policies and strategies to ensure that actions and investment in relation to housing, planning and energy, are aligned towards promoting decarbonisation.

The Scottish Government’s Energy Strategy and Energy Efficient Scotland Routemap set out priorities for developing a whole systems approach to address the decarbonisation of heat, energy and transport. A key element is the development of local authority Local Heat and Energy Efficiency Strategies (LHEES). The Scottish Government provided funding for two pathfinder rounds. The future role for the LHEES may include steering investment in relation to the climate change ambitions for achieving Net Zero.

Regeneration The Scottish Government’s national Regeneration Strategy notes that there are deeply in- grained economic, environmental and social issues faced by some of the most disadvan- taged, fragile and remote communities. Regeneration in cities, towns, villages, communi- ties and remote areas should be underpinned by community empowerment, a place based approach and inclusive growth.

Glasgow has a strong track-record in community engagement and promoting local place planning backed by significant investment. Transforming Communities: Glasgow (TC: G) is special purpose vehicle and a model for how housing-led are-based regeneration can be effective in transforming deprived neighbourhoods.

Glasgow’s Economic Commission noted in its Futures Report (2020) that housing contrib- utes towards inclusive growth: “In relation to government stimulus expenditures to raise employment and incomes, infrastructure (including housing) projects have typi- cally, internationally, played major roles as they have fast and high multiplier effects on local economies.” (page 88)

Evaluating the community benefits, decarbonisation and inclusive growth impacts of hous- ing investment, are key areas for development within the GHS.

3.2 SMART review and actions appraisal A desktop SMART (Specific Measurable Achievable Relevant Time-bound) review of the actions was undertaken. A particular focus was to appraise these actions in terms of rele- vance to change priorities which are emerging in terms of response to COVID-19 and Glasgow’s Renewal Strategy and Programme. The following findings were made: • there are a number which are service-focused and reflect operational and business- as-usual (BAU) performance, particularly in relation to private sector housing and landlord registration functions. To an extent, this reflects that nature of the work in terms of requirements to be responsive and reactive. • There are some ‘high level’ (HL) actions which reflect aspirations for change but are not specific enough to be measured and evaluated. • There are a significant number of enabling (EN) and research actions which will support and inform change priorities though they do not include specific details. • There are (SMART) actions which relate to projects with clear definitions and time- scales, some of which have completed.

Progress in relation to the Glasgow's Housing Strategy (GHS) actions were also appraised and the following key highlights are noted:

Delivering Prior to COVID-19, Glasgow was on track to meet its target to deliver affordable 7,500 new affordable homes (2017-22). The pandemic and lockdown homes has delays a number of planned projects. The 2019/20 budget was £104.044million, an 11% increase on previous year. The actual out- turn figure was £100.340m. The shortfall of £3.704m related to sev- eral acquisitions that did not settle as a direct result of lockdown. This is the highest out-turn since Transfer of Management of Development Funding was introduced in 2003.

During the year, there were 2,142 approvals for new and improved homes, including 207 wheelchair accessible homes and 105 larger family homes (4+ bedrooms). There were 1,270 sites starts for new build or refurbishment. 1,003 new homes completed, including 186 specialist homes that meet particular needs. Future outputs are de- pendent on confirmation of grant resources available post-2021.

Private Sector During 2019/20, £7.982million was allocated to fund Glasgow’s Pri- Housing vate Sector housing Grant, which included: £2.170m for Adaptations, Care and Repair; £3million for Voluntary Repairs; £1.175m for Statu- tory Repairs; as well as £1million for delivering the En- hanced Enforcement Area (EEA).

Glasgow’s new Empty Homes Strategy was approved in November 2019. It focuses on making better use of underutilised housing and property assets, with a key priority to tackle the problem of empty flats and empty commercial units on the ground floor of tenement proper- ties which are preventing common repairs from being carried out.

Energy The Affordable Warmth Team manages the Energy Efficient Scot- Efficiency, land: Area-Based Schemes (EES:ABS). The ABS has been in place Fuel Poverty since 2013. In 2019/20 Glasgow was awarded £4,195,636 to deliver and Sustaina- 11 new projects that meet Glasgow’s Affordable Warmth objectives bility and fit with the ABS and associated ECO (Energy Company Obliga- tion) funding criteria. COVID-19 and lockdown has impacted delivery. Work has resumed as part of the renewal phase. Glasgow has been awarded £4,747,427 as part of ABS Round 8 funding for 2020/21.

Updated guidance introduces a change to enable Private Landlords with multiple properties to participate in ABS where projects aim to meet new energy efficiency regulation as set out in the Energy Effi- ciency (Private Rented Property) (Scotland) Regulations 2019. Local authorities have discretion to set the contributions for second proper- ties in line with the guidance criteria. Scottish Government is working with COSLA and local authorities to establish a multi-year funding framework which will commence from 2021/22. The framework will enable multi-year delivery plans to be developed to support the objec- tives of the Council’s Local Heat and Energy Efficiency Strategy.

Housing In 2020, the Council agreed to commission the Glasgow Alliance to options and End Homelessness by entering into a Multi-Party Alliance Agreement, homelessness the ’Glasgow - Everyone’s Home’ Group, which will deliver the objec- prevention tives set out in Glasgow’s Rapid Rehousing Transition Plan (RRTP) to strategically transform and alleviate homelessness within the city. During Lockdown, Glasgow secured additional emergency and tem- porary accommodation to house homeless people safely during the pandemic.

Glasgow’s Private Rented Sector Housing and Welfare team (‘The Hub’) continue to provide vital early intervention to prevent homeless- ness and support households to maintain a sustainable housing op- tion. Since established, The Hub has worked with over 400 house- holds. The Hub retains case information in line with agreed data pro- tocols and consents. During Lockdown, the team has contacted all cases, including those which were closed, to monitor impacts and en- sure that households are supported, including access to direct finan- cial assistance as required. As of July 2020, the Hub had 141 open cases. It is anticipated that this will increase in response to increased needs and service demand as a result of COVID-19 impacts. The Hub has established close links with frontline Glasgow Health and Social Care Partnership (HSCP) services, including community homelessness teams, social workers and health visitors, to ensure appropriate referrals are made.

Place-making Since 2013, Glasgow has reduced its vacant and derelict land (VDL) and by 20%, with 5.1% between 2018-19. Over 242 hectares have been regeneration reclaimed for alternative uses including housing and greenspace. For 2020/21, Glasgow was awarded £2.3million of the Scottish VDL Fund. The Delivery Plan includes projects to develop greenspace and local food growing initiatives as well as remediate former industrial sites and complement affordable housing investment and regenera- tion plans.

The £25million Scottish Government Regeneration Capital Grant Fund aims to deliver large-scale, sustainable regeneration to deprived areas. In 2019/20, Glasgow was awarded RCGF for three projects: Govanhill Baths refurbishment; a new community facility at Family and Community Centre; and a new incubation hub at Kinning Park Complex. For 2020/21, three new projects will receive RCGF awards in 2020/21: Laurieston Arches; Elderpark Learning and Com- munity Centre; and Milton Family and Community Centre.

The Glasgow Canal Regeneration Partnership (GCRP) works with communities adjacent to the Forth and Clyde Canal to activate places through investment in physical environment and support for creative industry, leisure and sport. It links closely with masterplans for Sighthill and regenerating north Glasgow, which aim to deliver 3,000 new homes for 10,000 new residents. The Council continues to work closely with the Clyde Gateway Urban Regeneration Company to co- ordinate investment and regeneration adjacent to the Clyde, includ- ing Bridgeton, , Oatlands and North .

4. Recommendations for 2020-22 After lockdown, there is an ongoing debate regarding the options and priorities for recov- ery and renewal. The early signs are that the property and development sector are seek- ing government support the sector to ensure a “return to normality” and prioritise “shovel- ready” projects. Restarting housing development is important and will contribute to imme- diate economic recovery. However, it is vital in addressing our immediate priorities that we also consider our longer-term goals and the things that we wish to change.

Housing and Regeneration Services forward planing has identified a number of key short- term revenue and capital risks to be addressed. This mid-term review of Glasgow's Hous- ing Strategy (GHS) was informed by and aims to fit with Glasgow City Council’s Renewal Programme Strategy, contributing towards all six strategic objectives and adhering to the eight key principles.

For the next two years, the GHS will focus on key change and renewal outcomes. For per- formance reporting and updates, this will involve filtering business as usual operational measures from the Strategy Action plan, though these will continued to be monitored as part of regular service delivery to ensure they remain on track. The main focus of the Glas- gow's Housing Strategy (GHS) Action Plan reporting will be on the change priorities.

The areas for development which have been identified in this review include:

• Formal networks for working with partners and stakeholders to plan and deliver housing change • Evidence to inform planning and change: local housing systems analysis and meas- uring public value impacts • leading change in sustainable zero-carbon housing construction and delivery • communications and engagement to promote sustainability and behavioural change • Assessing particular needs of those facing the most significant difficulties finding a suitable and sustainable home • protecting our built heritage and promoting sustainable older private sector homes

To address these six areas for development, there are eight (8) additional proposed prior- ity change actions to be delivered over the next 2 years and which will support longer-term change goals, and form a key component of future annual reports, as specified below:

1. Establish a formal Glasgow Housing Partnership with responsibility for delivering on change priorities

2. Produce a Glasgow Local Housing Systems Analysis Report which profiles housing market areas and identifies key features and trends in affordability and sustainability

3. Formalise a new monitoring and reporting framework to evidence the economic im- pacts for all subsidised housing investment, including employment and training

4. review and update the 'Glasgow Standard’ to require all affordable housing develop- ments to achieve zero-carbon

5. Work with the Glasgow City Region to prepare a business case for promoting offsite manufacturing of housing construction and retrofit focused on zero-carbon

6. Develop a communications and engagement plan, including suite of multi-media mate- rials, focussed on promoting sustainable housing and behavioural change

7. Prepare a pre-1919 housing investment plan focussed on improving the sustainability of hard-to-treat tenement homes

8. Work with key partners and stakeholders to develop a housing needs survey, focussed on identifying particular needs and specialist housing requirements, to inform the de- sign and delivery of new homes

Appendix 1: LHS statutory requirements

• House Condition (Housing (Scotland) Act 2006, Section 10 - to have in place a Below Tolerable Standard Strategy, Housing Renewal Area Policy & Scheme of As- sistance Strategy;

• Tackling the effects of Climate Change – Section 44 of the Climate Change (Scot- land) Act 2009;

• Fuel Poverty (Targets, Definition and Strategy) (Scotland) Act 2019 introduced a new statutory target for reducing fuel poverty that:- • by 2040, as far as reasonably possible, no household, in any Local Authority area, in Scotland is in fuel poverty; • and, in any event, no more than 5% of households, in any Local Authority area, in Scotland are in fuel poverty; • no more than 1% of households in Scotland are in extreme fuel poverty; • and the median fuel poverty gap of households in fuel poverty in Scotland is no more than £250 in 2015 prices before adding inflation.

• Social housing to meet Scottish Housing Quality Standard (SHQS);

• Energy Efficiency Standard for Social Housing (EESSH) - 2032 milestone;

• Child Poverty (Scotland) Act 2017 sets out targets to reduce the number of children living in poverty by 2030. The four targets are set on an after housing costs basis, meaning they will be influenced by action to reduce or prevent increases in rent or mortgage costs;

• Public Bodies (Joint Working) (Scotland) Act 2014 (Section 53) requires Integra- tion Authorities, Health Boards and Local Authorities to have regard to Housing Advice Note Guidance when exercising functions under the Act. The guidance ex- plains that the Housing Contribution Statements are an integral part of the Strategic Commissioning Plan;

• Local authorities duties to homeless people include a statutory responsibility to any- one threatened with, or experiencing, homelessness;

• The aim of the Children and Young People (Scotland) Act 2014 is to make Scot- land the best place to grow up by putting children and young people at the heart of planning and delivery of services and ensuring their rights are respected across the public sector.

Appendix 2: Performance and Progress 2019/20

Strategic Priority 1: Promote area regeneration and enable investment in new build hous- ing

Reference / Action Progress Focus

COVID-19 impacts on afforda- SMART GHSA 1 - Enable the development of 15,000 new ble housing delivery. Market for build properties between 2017 and 2022 sale housing development con- strained. Land supply and conditions are EN GHSA 2 - Lobby for return of Grant to Improve the key considerations for long- Physical and Social Environment (GPSE) to release term strategic infrastructure in- problematic sites in the Affordable Housing Supply vestment considered at city-re- Programme gion level. GHSA 3 - Encourage a network of ‘community an- work ongoing with RSL part- EN chor’ /’community hubs’ ners. community benefit clauses in- EN GHSA 4 - Optimise community benefits through new cluded within Affordable Hous- build and improvement contracts ing Supply Programme con- tract agreements. GHSA 5 - Create training and employment opportuni- as above, see GHSA 4 EN ties for local residents and young people through housing and related investment (amended from “in- vestment in new build housing”) GHSA 6 - Unlock the development potential of va- as above, see GHSA 2 EN cant and derelict land project on track to complete in SMART GHSA 7 - Enable the completion of self-build pilot 2021

GHSA 8 - Continue to develop open spaces for local action linked to wider partner- HL ship planning work, ongoing. residents

Metropolitan transport feasibil- HL GHSA 9 - Improve public transport connections ity study to be undertaken in 2020/21

Strategic Priority 2: Manage, maintain and improve existing housing stock

Reference / Action Progress Focus

Enforcement action is taken in BAU relation to BTS housing, in- GHSA 10 - Address Below Tolerable Standard (BTS) cluding work notices, mainte- housing nance orders and closing or- ders

Pre-1919 tenements plan pro- EN GHSA 11 - Review Older Private Housing Strategy posal under development (due end 2020) Free, impartial advice and in- HL GHSA 12 - Encourage owners to maintain their own formation provided via council properties website and in partnership with Home Energy Scotland.

Under review linked to Strate- EN GHSA 13 - Review and refine strategic acquisitions gic Housing Investment Plan strategy 2021-26. GHSA 14 - Maintain inspection and monitoring of Ongoing programme of inspec- BAU property standards in the Private Rented Sector tion and monitoring Ongoing actions in priority ar- EN GHSA 15 - Support RSLs to tackle problematic pri- eas including Govanhill En- vate sector housing in specific areas hanced Enforcement Area (EEA). support development and con- EN GHSA 16 - Promote the Under One Roof property tinued delivery of UOR web- factoring and maintenance website site. GHSA 17 - Establish a Glasgow Property Factoring Action completed 2018/19. SMART Standard GHSA 18 - Continue a programme of bringing long New Empty Homes Strategy BAU term vacant property back into residential use published.

Strategic Priority 3: Raise standards in the private rented sector

Reference / Action Progress Focus

GHSA 19 - Continue to encourage landlord accredi- Accreditation scheme estab- BAU tation schemes and take action where landlord do not lished and targeted action meet their responsibilities taken to enforce standards.

GHSA 20 - Continue to refer landlords in breach of Regular referrals made to Li- BAU Landlord Registration criteria to the Licensing Com- censing Committee. mittee GHSA 21 - Engage with the Scottish Government to Action completed 2019. Pre- SMART strengthen Local Authority enforcement powers and scribed information now re- lobby for the powers under the Enhanced Enforce- quired as part of landlord regis- ment Areas (EEA) to become standards for landlord tration. registration

Strategic Priority 4: Tackle fuel poverty, energy efficiency and climate change

Reference / Action Progress Focus

Free, impartial advice and infor- BAU GHSA 22 - Continue to provide free and impartial mation provided via council energy advice, assistance and advocacy services to website and in partnership with all households Home Energy Scotland.

PRS Hub works closely in part- EN nership with community groups GHSA 23 - Support voluntary organisations to tackle and third sector to make appro- fuel poverty through use of food and fuel banks priate referrals and address food and fuel poverty.

GHSA 24 - Ensure maximum uptake of Council Af- AWD budget managed. BAU fordable Warmth Dividend Glasgow People’s Energy pro- EN vided advice and information regarding tariffs and supplier switching to enable customers GHSA 25 - Expand Glasgow Peoples Energy to in- to get the best deal for their en- clude domestic customers ergy supply. Home Energy Scotland now provides free im- partial advice on supply switch- ing for domestic customers.

SEEP superseded by Energy EN GHSA 26 - Bring forward projects eligible for SEEPS Efficient Scotland. Action Energy Efficiency Programme funding closed. HEEPS:ABS Round 8 projects SMART GHSA 27 - Bring forward projects eligible for identified and submitted for ap- HEEPS:ABS funding proval. GHSA 28 - Lobby for additional funding to allow ongoing engagement with Scot- HL RSLs to meet Energy Efficiency Standard for Social tish Government Housing (EESSH) standard in hard to insulate prop- erties Within scope of new Local Heat EN GHSA 29 - Identify and promote renewable energy and Energy Efficiency Strategy and district heating; assist with external funding ap- (LHEES) under development, plications for zero carbon applications due 2020. Work closely with infrastructure EN planning and partners to ad- GHSA 30 - Mitigate impact of climate change dress key issues, include drain- through risk reduction schemes age and flood risk mitigation at strategic development priority sites.

Strategic Priority 5: Improve access to appropriate housing for Glasgow's people

Reference / Action Progress Focus

Pilot scheme undertaken and SMART reviewed. CHR under develop- GHSA 31 - Complete the Glasgow Common Housing ment, working closely with Register Pathfinder GHA/Wheatley to complete.

GHSA 32 - Raise awareness of the Home2fit data- Area for further development. EN base to assist disabled people to access suitable housing Significant partnership work is EN underway to develop and en- GHSA 33 - Improve upon housing information and hance digital services and in- advice services for young people clusion across Glasgow City Council PRS Hub providing early inter- BAU GHSA 34 - Continue to support and roll out Housing vention and prevention ser- Options to enable greater choice for potentially home- vices to reduce risks of home- less people lessness. Strategic and operational joint EN working continues through the GHSA 35 - Develop joint arrangements to increase Housing Access Board and Lo- access to housing for households affected by home- cal Letting Communities. In re- lessness sponse to COVID-19, partners are reviewing commitments to ensure appropriate access.

It is no longer the intention of EN partners to establish a new ref- ugee housing group. There is GHSA 36 - Establish a Refugee Housing Group to a focus on existing partnership improve resettlement arrangements for applicants arrangements and a protocol with leave to remain in place that provides resettle- ment support for people with leave to remain.

GHSA 37 - Develop a resource for lone parents As above, see GHSA 33 EN which provides up to date information and support on accessing welfare Project review completed EN GHSA 38 - Consider innovative models of sustaina- 2018/19. Taking forward with ble service delivery and housing support for older partners in Health and Social people Care. Savills Report and Report by EN GHSA 39 - Research needs and demand for student City Centre Team to Commit- accommodation tee completed

Engaged with Showmen’s EN GHSA 40 - Work with the Scottish Showmen’s Guild Guild and agreed steps to de- to assess the needs of travelling show-people velop further information shar- ing and analysis. GHSA 41 - Mitigate the impact of welfare reform on See above GHSA 34 and role EN private sector tenants and better understand the of PRS Hub. wider impacts of welfare reform on communities This issue is raised with Scot- EN tish Government and will be GHSA 42 - Lobby for a Scottish Government funded considered as part of the next review of Broad Rental Market Areas (BRMA) Glasgow City Region Housing Need and Demand Assess- ment (HNDA) Southside Housing Association EN has set up a social letting GHSA 43 - Encourage the formation of community agency ‘Southside Lettings’. based (social) letting agencies Housing Association are also exploring options.

Glasgow’s City Development EN Plan has set out a spatial strat- egy and priorities for meeting GHSA 44 - Research the potential for institutional in- housing needs and demand vestment in the private rented sector and it is recognised that BtR has an important part to play in supporting sustainable growth.

Strategic Priority 6: Promote health and wellbeing

Reference / Action Progress Focus

Impacts monitored via PRS BAU GHSA 45 - Monitor the impact of welfare reform Hub and Poverty Leadership changes on supported accommodation provision Panel. Additional affordable homes SMART GHSA 46 - Increase the number of barrier free delivered including target for houses available 10% wheelchair accessible. Detailed research undertaken EN GHSA 47 - Identify communities where there is par- into housing needs for larger ticular need for larger family accommodation households, identifying need/supply issues and areas. GHSA 48 - Establish a short life working group on action complete. SMART equipment and adaptations GHSA 49 - Redesign housing related services for As above, see GHSA 38 EN older people

Regular monitoring and review BAU GHSA 50 - Keep social care housing policies under undertaken in partnership via review the Housing, Health and Social Care Group.