What Sets Us Apart We Focus On The Little Things

Our Ships Gracious Hospitality Exquisite Cuisine All-American Experience The newest and most Attentive and Locally sourced and American built, fl agged, environmentally friendly personalized service regionally inspired and crewed ships. 35 cruise small cruise ships and is the hallmark of cuisine, prepared by itineraries to 25 states riverboats in America. . our master chefs. in America.

Daily Entertainment Spacious Amenities Complimentary Private Balconies Musicians, historians, and The largest staterooms of Evening cocktail hours, Sliding glass doors lead naturalists join every cruise, any cruise ship. And with pre-cruise hotel stays, and to spacious private balconies creating an entertaining interior entrances, every exciting featured shore offering panoramic river views onboard experience. view is entirely private. excursions on select cruises. from every angle.

Puget Sound & JUNE 20, 2020 San Juan Islands

$1,000 PER STATEROOM DISCOUNT Columbia Maine Coast & Snake Rivers & Harbors Upper Hudson COLUMBIA& SNAKE RIVERS River New England AMERICAN SONG Islands Chesapeake Bay Southeast East Coast Cumberland Inland Passage Alaska River Inside Passage Lower Historic South Mississippi River & Golden Isles

Great Rivers of Florida

 CONTACT YOUR  TRAVEL ADVISOR

060820 Preparation and Awareness for Your Upcoming Cruise

MAY 2020 Not For Publication Subject To Change At Any Time Letter from Charles B. Robertson

Dear Guest,

The disruptions caused by COVID-19 have impacted us all, but we look forward to cruising America’s rivers with you. American Cruise Lines was the first U.S. cruise line to suspend operations and we are committed to resume only when it is safe for our guests, crew, and community partners.

American has taken extreme steps to reduce the risk of virus transmission during your cruise. In the pages that follow, we detail the comparatively low risk nature of our product, as well as the modifications that we are making to further reduce risk. This effort includes physical changes to the ships, extensive training, and new processes to make everyone aboard and ashore comfortable with our operation.

We are committed to responsibly resuming travel in the . If you are uncomfortable travelling after reviewing this presentation, please let us know and we will be happy to accommodate you on another cruise with no penalty. Please let us know if you have any questions or concerns. Our customer service agents are available at 1-800-894-8570. We look forward to having you aboard. Sincerely,

Charles B. Robertson President & CEO

American Cruise Lines Travel in the New Normal

THE U.S. TRAVEL ASSOCIATION HAS RELEASED HEALTH AND SAFETY GUIDELINES FOR DOMESTIC TRAVEL. AMERICAN CRUISE LINES COMPLIES WITH ALL OF THESE.

Crew PPE training and personal hygiene practices to protect employees and guests

Touchless systems for boarding passes and check-in

Enhanced sanitation procedures aboard and during excursions

Health screening for employees and guests

Training compliant with CDC procedures upon a positive test for COVID-19

FDA compliant and cautiously prepared food and beverage services

American Cruise Lines Our Vessel Characteristics Minimize Risk

• Zero COVID-19 cases onboard to date • Ship design inherently reduces risk factors • Small guest capacity limits exposure • Lowest passenger density in the country • 350 square feet of space per passenger at 100% occupancy. This is more than double the space provided on many other cruise lines • Occupancy onboard your cruise will be reduced to a maximum of 75% to increase space per passenger to 475 square feet • Independent HVAC System in every stateroom and lounge • No shared duct work between rooms • No recirculated air between rooms • Amenities including multiple lounges, sundecks, and private balconies enhance social distancing

American Cruise Lines Onboard Certified Medical Management

Onboard medical services provided by a global maritime medical company with deep experience in the cruise industry

• Medical Managers, Specialists, and Biomedical Technicians to provide guidance for each ship • Manages the ship board Medical Facility

• Resident nurse and/or EMT onboard each ship • Ensure compliance with CDC guidelines • Coordinate with multiple agencies on COVID-19 pandemic response including ACEP, CLIA, CDC, WHO, and US Coast Guard • Supplies and administer COVID-19 testing onboard • Manage isolation rooms if necessary • Pre-arranged and coordinated care with local health authorities for quarantine and evacuation as required

American Cruise Lines Onboard Operating Procedure Modifications

• Increased time between guest departure and arrival for full vessel sanitation • Sanitation rounds conducted hourly • Transmission barriers with touchless solutions for all shipboard experiences • Enhanced food safety protocols following FDA Best Practices and Guidelines • Close all buffets • Hand sanitizing stations placed throughout ship • PPE available at all times and required for certain job functions • Creation of alternative dining venues, including outdoor dining • Dining room capacity limited to 50% • Room service available for all meals

American Cruise Lines Pre-Cruise Screening PREVENT - PRESERVE - MITIGATE - RESPOND

PRE-TRAVEL SCREENING PROCESS 7 days before cruise • Pre-screening individual health assessment • Denial of boarding to anyone who has been abroad in the past 30 days 4 days before cruise • Guests receive pre-cruise preventative travel care package • PPE including disposable masks, gloves, and hand sanitizer • CDC guidelines on traveling safely in USA On the day of the cruise • Private transportation from airport directly to ship • Required pre-cruise boarding screening includes pulse check, respirations, oxygen, and temperature check • COVID-19 testing is available • Boarding is denied for symptomatic persons • Touch-free boarding process (except as required by medical personnel)

American Cruise Lines Our Shoreside Operating Procedures Modifications

• All tour venues screened for social distancing and sanitation practices

• Private coaches travel directly to and from venues

• Coaches sanitized before every boarding

• Reduce coach capacity to allow for social distancing during rides

• Cap group tour sizes to allow social distancing at every venue

• Multiple small group tours instead of one larger tour

American Cruise Lines Our Crew

• Extensive pre-arrival health and COVID-19 screening for all crew members

• Regular and routine medical checks and testing

• Reduction of crew movement in public spaces and reduced shore leave

• Response Training for all crew members

• Identification Training for all crew members to observe and report COVID-19 symptoms

• PPE Training for all crew members. Crew members will wear PPE as needed for safety

American Cruise Lines We Are in This Together

We are in this together and American Cruise Lines is committed to safely return to cruising in the U.S.A. Your safety, along with the safety of our crew and community partners, is paramount. We look forward to exploring our country with you.

Please call 1-800-894-8570 with any questions or concerns.

American Cruise Lines