18Th October 2010 Dear Customer, As You Are Aware We Have Not Applied a Fuel Surcharge on Any of Our Routes Since the End Of

P&O European Ferries (Irish Sea) Limited The Freight Building, 10 Redlands Road Larne Harbour, Larne, BT40 1FD Freight Customer Services Telephone: +44 (0) 28 2887 2200 Facsimile: +44 (0) 28 2887 2129 Email: [email protected] Freight Operations Telephone: +44 (0) 28 28872124 Facsimile: +44 (0) 28 2887 2129 Website: www.poirishsea.com 18th October 2010 Dear Customer, As you are aware we have not applied a fuel surcharge on any of our routes since the end of 2008 and during the past two years we have continued to absorb the various fluctuations in the cost of fuel. To date this year the cost of fuel on our various routes has risen significantly, recent increases have been extremely worrying and are proving impossible for us to continue to absorb. It is therefore with sincere regret that we find ourselves with no alternative but to pass on some of this cost to our customers. With effect from Monday 1st November we will therefore be reintroducing a fuel surcharge across all our Irish Sea routes as per the attached fuel surcharge matrix. This will be reviewed on a monthly basis and any adjustment will be reflected on our website at: www.poferriesfreight.com. I hope you appreciate that during the past two years we have managed, through effective cost controls and business development, to maintain annual price stability for our customers. Unfortunately with continued volatility and recent increases to the cost of fuel it is regrettable that we can no longer maintain that policy. I would like to thank you for your recent support and I look forward to your continued support in the months and years ahead. Should you have any queries or require any further information please do not hesitate to contact our Freight / Sales Manager at any of our Irish Sea ports. Yours sincerely, Charlie Greene General Manager Registered in England: 318227. Registered Office: Channel house, Channel View Road, Dover, Kent, CT17 9TJ. A subsidiary of P&O Ferries Holdings Limited Effective 01/11/2010 Fuel Surcharge Matrix GBP Fuel Surcharge Matrix €uro Rate per Movement Rate per Movement Liverpool Liverpool Brent Crude Dublin Larne Cairnryan Larne Troon Brent Crude Dublin Larne Cairnryan Larne Troon £46 £0.00 £0.00 £0.00 £46 €0.00 €0.00 €0.00 £47 £1.25 £0.91 £0.47 £47 €1.44 €1.05 €0.54 £48 £2.51 £1.82 £0.95 £48 €2.89 €2.09 €1.09 £49 £3.76 £2.74 £1.42 £49 €4.32 €3.15 €1.63 £50 £5.01 £3.65 £1.90 £50 €5.76 €4.20 €2.19 £51 £6.26 £4.56 £2.37 £51 €7.20 €5.24 €2.73 £52 £7.52 £5.47 £2.85 £52 €8.65 €6.29 €3.28 £53 £8.77 £6.38 £3.32 £53 €10.09 €7.34 €3.82 £54 £10.02 £7.29 £3.79 £54 €11.52 €8.38 €4.36 £55 £11.27 £8.21 £4.27 £55 €12.96 €9.44 €4.91 £56 £12.53 £9.12 £4.74 £56 €14.41 €10.49 €5.45 £57 £13.78 £10.03 £5.22 £57 €15.85 €11.53 €6.00 £58 £15.03 £10.94 £5.69 £58 €17.28 €12.58 €6.54 £59 £16.28 £11.85 £6.16 £59 €18.72 €13.63 €7.08 £60 £17.54 £12.77 £6.64 £60 €20.17 €14.69 €7.64 Short freight vehicles (<6m) to be charged at 50% of above rates Fuel Surcharges may vary dependant on US Dollar exchange rate fluctuations Registered in England: 318227. Registered Office: Channel house, Channel View Road, Dover, Kent, CT17 9TJ. A subsidiary of P&O Ferries Holdings Limited .

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