2019 ANNUAL REPORT
Access the online report Contents Interactive content Use the index as the navigation menu. From anywhere in the report, Message from the Center of Excellence (CoE) . . 44 click the heading to return to the Board of Directors ...... 2 index. People ...... 45 Message from the Innovation ...... 46 In the GRI Summary navigate to the Executive Board ...... 5 content by clicking on the pages New Products Developed . . . . . 48 indicated in the “pages and/or links” 2019 Highlights ...... 8 column. Reservas Votorantim . . . . 50 By clicking on an external link, the Portfolio ...... 10 indicated site will open automatically The Portfolio Companies . . . 53 in your browser. The Investment Holding Company ...... 12 Votorantim Cimentos ...... 54 banco BV ...... 56 Votorantim DNA ...... 13 Votorantim Energia ...... 58 Votorantim’s Identity ...... 14 Nexa Resources ...... 60 Strategy and Management . . . . 15 Citrosuco ...... 62 People ...... 20 Attractiveness, Engagement, and CBA ...... 64 Communication ...... 20 People and Acerbrag and Acerías Paz del Río . . 66 Organization Development . . . . 23 Remuneration and Benefits . . . . 28 About This Report . . . . . 68 Corporate Governance, Compliance and Risk Management ...... 30 GRI Disclosures ...... 70 Governance model ...... 30 Compliance ...... 34 Consolidated financial Risk Management ...... 35 statements ...... 104 Social Investment ...... 36 Assurance Report . . . . . 244 Economic and Financial Performance ...... 39 Corporate Information . . . 246 Investor Relations ...... 39 2019 Results ...... 40
Votorantim 2019 Annual Report - 1 Message from the Board of Directors 102-10 | 102-14
In 2019, the first year after our 100th and historically low interest rates renewed pillars, and guidelines for creating superior on transparent, ethical relations with all anniversary, we consolidated the portfolio hopes for a more promising economy . value, which harness best practices devel- stakeholders . Since 2014, our companies’ developments that occurred in 2018: the oped throughout more than a century of Boards of Directors have been established Fibria transaction was concluded and the Against this backdrop, Votorantim’s consol- operations . and their governance structures have since joint venture between Votorantim Energia idated results registered a stable net reve- continued to evolve and mature to better and the Canada Pension Plan Investment nue of R$30 9. billion; adjusted EBITDA of Our commitment to the environment is support strategy development . Board (CPPIB) implemented management R$5 .1 billion, a decrease of 26% compared demonstrated by the way we influence changes at Companhia Energética de São with 2018, and net income of R$4 9. bil- our portfolio companies to implement At the holding company, we remain focused Paulo (CESP) following the joint venture’s lion, an improvement of 113% on 2018, initiatives that ensure natural resources are on seeking new investment opportunities successful bid in a privatization auction in helped by the Fibria transaction . Despite used responsibly and that environmental with the potential to provide superior finan- October 2018 . the challenges and the uncertainties, our impacts are minimized . During the report- cial returns and shared value with society . portfolio companies invested R$3 2. billion . ing year, one of our portfolio companies In 2019 we enhanced our financial flexibility We are living a period of significant un- This investment which will contribute to ex- incorporated environmental indicators in and in 2020 will continue to explore new certainties . In 2019, the world had already pansion and modernizationprojects that will its borrowing facility . Votorantim Cimentos investment opportunities and balance our been facing unimaginable scenarios for a significantly improve operating efficiency issued US$290 million in debt through exposure across industries and geographies . few years: negative interest rates in nearly through time and product volumes growth . a sustainability-linked Committed Credit all developed countries, a fierce trade war In financial figures, gross debt declined by Facility (CCF) . Regarding social matters, the We entered 2020 with increasing global between the United States and China, approximately R$5 billion and leverage—ex- Votorantim Institute has continued to play uncertainties, especially because of the uncertainties around Brexit, and political po- pressed as the ratio of net debt to adjusted an important role in supporting portfolio impacts of the COVID-19 outbreak in major larization in many countries . These factors EBITDA—was maintained at below 2 .0x . companies in designing and implementing economies . Considered a rare event, the all contributed to an economic slowdown . In strategies that contribute to a better future consequences will certainly have an impact Brazil, the year was no less challenging . Con- We also delivered strong performance on for the next generations . Both Votorantim on global growth . In this context, Votorantim fidence levels were affected by the incoming environmental, social, and governance (ESG) and the portfolio companies have con- is preparing for a year that could be more Federal administration’s new approach to issues, which have long been embedded in tinued to support the Partnership for the challenging than expected . relations with Congress, resulting in subdued our business and in Votorantim DNA . This Enhancement of Education (Parceria pela Gross Domestic Product (GDP) growth of document, which in 2019 received a chapter Valorização da Educação, PVE) in 101 cities, Brazil’s long-term growth hinges on the im- 1 .1% . On the positive side, the approval of dedicated to social matters, describes Voto- reaching 540,000 students . In governance, provement of the country’s level of educa- the Pension Reform, below-target inflation, rantim’s values, principles, management we and our companies have worked to build tion and on structural reforms to provide the
2 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 3 legal certainty in the business environment a more inclusive, fair, and sustainable future Message from the Executive Board 102-10 | 102-14 that is needed to attract investment, both for Brazil . domestic and international . We at Votorantim ended 2019 with a sense for the 2018/2019 season . At Votorantim Eduardo Vassimon of pride for our achievements . We have Cimentos, our operations in North America On behalf of the Board, I reiterate Voto- Chairman of the Board of Directors made significant progress in the transfor- delivered satisfactory performance in terms rantim’s commitment to continue building Votorantim S .A . mation of our portfolio, seeking to maintain of both sales volume and prices, while in our financial strength, the competitiveness the Brazilian market demand grew by 3 .5%, of our businesses, as well as the entrepre- in what has been the first positive result Members of the Board of Directors neurial and innovative spirit that will allow since 2014 . Votorantim Energia, through us to perpetuate Votorantim . its joint venture with CPPIB, supported a management transformation at CESP that Our results were impacted by the slowdown has helped to increase productivity . Banco of the global economy, which should record BV, which unveiled a new brand identity, an estimated growth of 2 .9% in 2019—the advanced its digital transformation and rev- weakest since 2009 . China’s economy, one enue diversification efforts, strengthening of the world’s growth engines in recent partnerships with fintechs and launching years, saw GDP growth of 6%, the lowest new products and services . The bank’s net Eduardo Vassimon José Roberto Ermírio Cláudio Ermírio de Moraes de Moraes since 2012 . In Brazil, GDP growth underper- income was R$1 .4 billion . formed early-year predictions . Despite his- torically low interest rates, the passing of the We maintained our companies’ capital struc- Pension Reform bill through Congress, and ture within the appropriate levels by reducing the enactment of the Economic Freedom the gross debt by approximately R$5 billion . Act—a law designed to reduce bureaucracy In the consolidated result, leverage, measured in the business environment—Brazil’s GDP by the net debt to adjusted EBITDA ratio, was presented a growth rate of 1 .1% . below 2 .0x in the year . The usual prudence with which we conduct our business has Luís Ermírio de Moraes Marcelo Medeiros Oscar Bernardes Pedro Wongtschowski This economic situation negatively impacted allowed the Standard & Poor’s rating agency zinc and aluminum prices, which fell by 13% to upgrade our rating (from BB+ to BBB-) . and 15% respectively in the year, affecting Votorantim is one of nine Brazilian companies the results of Nexa and Companhia Bra- classified as investment grade . sileira de Alumínio (CBA) . The reduction in prices of frozen concentrate orange juice During the year, we further consolidated (FCOJ) also impacted Citrosuco’s results our achievements from 2018, especially the
4 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 5 Fibria transaction, which was concluded in infrastructure in Brazil and new initiatives characterizes our approach to acting as a innovative solutions for promoting a dem- January, initiated a new cycle at CESP, now internationally . socially responsible business . Following ocratic culture in Brazilian cities . with Votorantim Energia executives on its our vote awareness campaign in 2018, we Board of Directors . A mindset for innovation is an important conducted in-depth studies on citizenship This is how we have continued to advance in strength of our companies . It is an integral and democracy in Brazil throughout 2019 . building businesses that secure not only our We continue to support our invested compa- part of our strategy of looking into the Building on these studies, we structured own longevity, but also a better future for nies in pursuing their business plans through future, developing new businesses, and a Citizenship Program with activities that the next generations . We remain proud of active participation in their governance bodies, keeping them up-to-date . This extends are now ongoing and will continue into our history, and confident and enthusiastic with a focus on driving competitiveness and beyond technology to include the broader 2020, with the aim of strengthening civic about our future . innovation to ensure they remain prepared transformations required in business models engagement . In October we launched a for the future in a constantly changing world . in order for us to be able to anticipate mar- call for proposals for the Citizenship Lab João Miranda Our portfolio companies increased their in- ket needs . As part of this vision, during the (Lab Cidadania), in collaboration with our CEO vestments, especially Nexa, which advances year, we organized Votorantim .hub, an event portfolio companies and with the support Votorantim S .A . with a zinc and copper project in Aripuanã, attended by our companies, their customers of the Votorantim Institute, to develop Mato Grosso state, the largest mining proj- and suppliers in which we presented the ect in progress in Brazil, and for Votorantim results of our continuous innovation efforts. Members of the Executive Board Cimentos, which increased its investments in modernization and thermal substitution . We also deepened discussions around di- Citrosuco recorded significant advances in versity and inclusion, two topics that we terms of investments, with the completion believe are essential to a high performance of the expansion project for NFC (not from environment . This belief led us to create concentrate) juice and the development of thematic groups, with the active partici- new products . pation of employees, to raise awareness about the topics . Our reflection included, for At the same time, we continued to explore example, a workshop on unconscious bias João Miranda Glaisy Domingues João Schmidt investment opportunities in line with our with a massive attendance, demonstrating capital allocation strategy, especially in the engagement of our employees and the electric power and real estate . Votorantim’s relevance of the topics within our strategy . new investment thesis targets businesses with secular demand and stable cash flow The Votorantim way of behaving and op- generation, leveraging our assets and com- erating—which recognizes the importance petencies . In 2020, in addition to these, of our relations with employees, customers, Luiz Caruso Sergio Malacrida we intend to evaluate opportunities in suppliers, society, and other stakeholders—
6 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 7 102-10 Recognition of Votorantim’s 2019 Highlights reputation: survey showing rates above 70% in all audiences
Leverage (net debt/ Elaboration of Launch of the Net income of adjusted EBITDA) Social DNA Citizenship Lab R$4.9 billion at 1.95x (Lab Cidadania)
Legado das Águas won Real Estate Investments: three awards related to evolution of initiatives in the Vila environmental conservation Leopoldina neighborhood, in São Paulo and sustainability (ARCA, STATE, and Atlas Office Park)
Portfolio management: Votorantim is once Internship Program Votorantim.hub: Fibria transaction again an investment with blind selection and innovation in the completed and first year grade company gender equality portfolio companies of CESP management by S&P
8 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 9 Portfolio 102-4
100% of Acerbrag and Ownership: 100% 50% 100% 64% 50% 100% 82% of Acerías Paz del Río
Industry: Building materials Finance Electric power Metals and mining Orange juice Aluminum Long steel
Operations in: 11 countries 2 countries 1 country 4 countries 7 countries 1 country 2 countries
Units1: 305 69 58 13 45 12 3
Employees2: 11,953 4,022 463 6,026 5,019 4,839 2,179
1 Includes offices, plants, distribution centers, and other units 2 Includes company employees, interns, and apprentices
10 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 11 The Investment Votorantim DNA 103-2 | 103-3 Expressed in a document which summarizes • Maintaining the United Nations (UN) Holding Company the practices Votorantim has adopted in its Sustainable Development Goals (SDGs) 102-15 businesses for over a century, the Votoran- as a guide to actions, scale of ambitions tim DNA governs the holding company and and vocation of Votorantim . the portfolio companies way of being and Votorantim S .A . (Votorantim) is a Brazilian 504 operating and administrative business how they operate and are managed . 102-16 Values family-owned company with long-term units . • Soundness investments . Its portfolio companies are • Ethics present in 19 countries on five continents, The holding company, as well as the portfolio Social DNA • Respect with operations across the building mate- companies, creates and develops social In 2019, Votorantim’s Board of Directors • Entrepreneurism rials, finance, electric power, metals and programs in partnership with the Votorantim approved the Social DNA, a document that • Unity mining, orange juice, aluminum, and long Institute . provides guidance to portfolio companies steel industries . Votorantim also has a Cen- on building a social legacy and ensuring Beliefs ter of Excellence (CoE) which consolidates Reservas Votorantim manages certain en- their strategies and actions maximize val- • Cultivating talent Shared Solutions, Real Estate Solutions, vironmental assets of the portfolio compa- ue creation for society, in line with the • Meritocracy and Information Technology centers (See nies, including Legado das Águas, the largest expectations of shareholders . The Social • Excellence page 44) . 102-1 | 102-2 | 102-3 | 102-4 | 102-5 | 102-6 private Atlantic Forest reserve in Brazil . DNA includes: • Pragmatism • Open dialogue The holding company has a team of 77 pro- On a consolidated basis, net revenue in 2019 • Finding solutions both within and out- • Alliance fessionals working in Corporate Develop- was stable at R$30 9. billion and adjusted side the boundaries of companies and • Sense of ownership ment; Finance and Investor Relations; Human EBITDA was R$5 1. billion, lower than the fig- business models to embed social as- and Organizational Development (Human ures of 2018, and net income was R$4 .9 bil- pects into the core business . Stewardship pillars Resources and Communications); Legal lion, impacted mainly by the Fibria tran- • Financial stewardship and Tax Planning; Governance, Risks and saction . At year-end, consolidated gross • Connecting people, skills, goals, and • Value creation Compliance; and Real Estate Investments . debt was R$19 8. billion, a reduction of business partners in furtherance of • Operational excellence The CoE team has 787 professionals . around R$5 billion from 2018 (See page 40) . sustainable development . • People and company 102-7 | 102-8 • Image and reputation Considering all of its companies, Voto- • Building bridges with local communi- rantim has over 35,000 direct employees ties, creating democratic spaces for and 10,000 indirect employees working at discussion .
12 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 13 Votorantim’s Identity Strategy and Management 103-2 | 103-3
At the right time: The right time is the one Votorantim: investment holding company permanently capitalized and with a long-term investment horizon, Votorantim seeks to deliver superior financial returns with positive we do not miss . Everyday, we remember social and environmental impacts that decisions we make today will drive future results, and that we have to think fast The essence of the management mandate from the existing asset base, leveraging on and act in a structured, strategic and asser- of Votorantim is the achievement of the existing competences and capabilities; (iii) tive manner . Our mindset is innovative—we objectives of investment of Votorantim’s operations in the adjacency of the busi- are always looking ahead . But when we shareholders, acting according to Votorantim nesses, assessing opportunities and risks look to the future we have to be ready to DNA and respecting its financial and dividend associated with products and processes; challenge what happens now . We also have policies . As an investment holding company and (iv) assess new patterns of production to be prepared to respond to changes in permanently capitalized and with a long- and consumption, as well as new business the different sectors and countries where term investment horizon, Votorantim seeks models from which derive new opportunities we operate . to deliver superior financial returns with and mitigate risks . positive social and environmental impacts . The right way: For us, there is only one way The business portfolio is exposed to global of doing it—the right one . Our corporate In this context, the investment thesis in- and local dynamics of various industries, as DNA carries our unique way of behaving cludes major themes that apply both to well as natural business cycles for each asset . and operating . We treat our companies, existing businesses and to new investments: Within the strategy of portfolio, Votorantim employees, and society with respect, and (i) strengthening the core business, through seeks to add to this profile new businesses we act ethically . We have great expertise in investments in modernization, expansion, with secular demand and potential for value investments and the necessary knowledge and consolidation; (ii) extract more value creation – for example in the energy and real to always perform better and responsibly . Investment thesis With the right people: We have made a firm commitment: To invest in the best of CORE BEYOND BEYOND each one to achieve the best of everyone BUSINESS CORE BUSINESS because we believe in the strength of people and in what they are capable of delivering
together . We are always moving forward, trengt ening alue unloc ing Adjacencies ew patterns of t e core extract more value businesses associated production and towards what is new . We positively influence moderni ation, rom the existing with the demands o consumption our people through inspired leaders . expansion, and asset base, leveraging companies new business consolidation on existing opportunities and risks models competences and that ollow products capabilities and processes
14 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 15 estate sectors . Another area of interest is with shareholders . This DNA also includes a Real Estate Investments infrastructure, on the basis of confidence social dimension that establishes relevant in the development of the country and the guidelines on maximizing value creation for The Real Estate Investments business per- dustrial warehouse that formerly housed ARCA: availability of opportunities for the private society in line with the SDGs—Votorantim formed strongly in 2019, with significant the Metalúrgica Atlas smelting factory, has arcaspaces com. @arcaspaces sector . Additionally, Votorantim continues to has, since 2011, been a signatory of the progress on the ongoing key projects and become a popular entertainment venue in
2 seek opportunities to expand its exposure Global Compact, an initiative that promotes further expansion of the scope of oper- São Paulo City . The 9,000 m facility, with a PIU: to developed markets, both directly and internationally accepted values across human ations . Created initially to manage and ceiling height of more than 15 meters, has piuleopoldina com. .br through its portfolio companies . rights, workplace relations, environment, and develop properties owned by Votorantim, hosted more than 30 fashion, food, inno- STATE: anti-corruption . This voluntary commitment the business has since expanded its scope to vation and technology, sporting, and music state .is Votorantim’s orientation in all investments also extends to the portfolio companies, and include actively prospecting for investment events organized by leading companies @state .is is based on one principle: patient capital, in 2019 Votorantim organized a workshop to opportunities, especially in the office and and brands, attracting more than 80,000 unnegotiable purpose . That means analyzing raise awareness about these commitments . logistics warehouse segments . In 2019 the visitors . Atlas Office Park: atlasofficepark.com.br carefully the opportunities for making in- At present, Votorantim Cimentos, Nexa, team was joined by industry professionals vestment decisions that are aligned with the and CBA are also signatories of the Global dedicated to developing Votorantim-owned The Vila Leopoldina – Villa Lobos Urban Votorantim DNA and the strategy agreed Compact . 102-12 properties as well as new investments . The Restructuring Project has received govern- governance has responded to these devel- ment approval and submitted plans for the b ectives of the capital allocation strategy opments by creating an Advisory Board, project to the City Council . In the Legislative atient capital, unnegotiable purpose with independent members, to support the branch, the project has been approved by business in its expanded format . two committees and discussed in public A POR FOL O A E FOR meetings, and is now pending only a final OMPA E POR FOL O LE EL ARE OL ER Ongoing projects in the Vila Leopoldina vote by the City Council . Following approval, apital structure that Financial and Ma imizing total district, in the Western region of São Paulo, a large, privately funded, public improve- enables growt and strategic fle ibility s are older dividends act swi tly return R have been well received in the real estate ment program can begin, supporting the reserving the i ersification Perpetuating market and have supported an agenda ongoing transformation . capacity to in est Sectors otorantim that is revitalizing the surroundings of Geographies reserving the Risk actors Votorantim’s properties in the region . In this 2019 was also significant for another project otorantim A eeting the district, three projects have been especially in the region: the Atlas Office Park, an Le eraging shareholders significant: ARCA, the Urban Restructuring office tower development with more than inno ation to in estment trans orm their objecti es Project (Projeto de Intervenção Urbana, PIU), 36,000 m² of rentable space . Votorantim business models and STATE . currently has a 50% stake in the asset, following the acquisition of a stake from one The ARCA, which was opened at the end of the partners . Demand increased substan- of 2018 following a retrofit of an old in- tially during the year, resulting in occupancy
16 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 17 levels higher than 90%—establishing the area as a prime office option.
The first phase of restoration works on a second warehouse building, which has a total area of 18,000 m2 and is adjacent to ARCA has been completed. The 6,500 m2 venue now houses STATE (background image), a new innovation, technology, and creative economy hub. Since the soft-opening event in October 2019, occupancy by large corporates and startup tenants has steadily grown. Work has begun on the second phase of the project, which will create an additional 11,000 m2 of office space.
Significant progress was also made on projects in the metropolitan area of Soro- caba City, where Votorantim owns several large properties. The state and municipal approval stages have been completed and the first phase of the project, a housing subdivision development, is due to be launched in 2020.
18 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 19 People 103-2 | 103-3 under their leadership . In 2019, 45% of Meeting (Encontro Votorantim) was held new vacancies at the holding company twice during the year . At these meetings, LinkedIn: Votorantim’s Human and Organizational • Attractiveness, Engagement, and Com- were filled through referrals from managers’ the holding company leadership provided linkedin com/company/. Development (DHO) department manages munication Caderninho . clarification on guidelines and celebrated votorantim/ Human Resources at the holding company, • People and Organization Development achievements . One of the meeting was Instagram: the Votorantim Institute, and Reservas • Remuneration and Benefits The Ambassadors program, which encour- dedicated, for the first time, to addressing @somosvotorantim Votorantim, being structured on three pillars: ages employees at all levels of the organ- diversity and inclusion matters, with dis- ization to showcase the company and its cussions about unconscious bias and how differentiators at events such as trade neuroscience explains the way stereotypes shows and university classes and lectures, influence people’s decisions . The meeting also supports attracting talent and engaging was organized as a recommendation from Attractiveness, Engagement, and Communication with employees . 55% of employees now working groups created by the holding formally serve as ambassadors . company’s employees to discuss gender, The Internship Program, which was reformu- with 954 applicants for two job vacancies in race, sexual orientation, and people with lated in 2018, received 2,600 applications the Real Estate Investments and the Cor- Another program, called Movimenta, which disabilities, in order to enhance the under- for nine vacancies with their start dates in porate Development departments, an equal provides opportunities for talent mobility standing of the subject and further improve 2020, 48% more than in the previous intake . number of male and female undergraduate across the portfolio companies, was revi- processes and the workplace environment . Blind selection was again used, in which students from business administration, en- talized to make the process more flexible, From these discussions different actions candidates were not required to specify their gineering, and related university programs simple, and aligned with industry best prac- were developed, including office renovations university training or the institution where were selected for the final workshop and case tice, helping employees to take the reins of and changes in selection processes . they studied, their gender or their ethnicity . resolution phase . In the Votorantim Finance their own careers . This year the initiative was The preferential selection criteria used were Tour—a way of engaging with students in also joined by banco BV . The 400 vacancies Regarding both internal and external com- candidate potential and cultural profile, in financial programs—20 leaders of financial announced on the platform in the second munication, activities linked to recognition, order to attract young professionals who market student leagues participated in a half of the year were internally viewed by dissemination, and dialogue continued, are aligned with the company’s values and valuation workshop . 5,500 employees . ensuring consistency of initiatives, such as principles . Votorantim’s commitment to the organization of Recognition Hour and promoting gender equality was present To ensure the company attracts new talents The talent attraction and selection processes celebratory activities, such as Children’s throughout each stage in the program— and supports a continuous process of pro- are also designed to advance diversity, based Day, Family Day, among others . Specifically group dynamics sessions had an equal motion from within, Votorantim rolled out on the belief that diversity creates value . for digital communication, VotoCast was number of men and women . the Caderninho project in 2019 . Managers created as a Votorantim channel available on observe talents both within and outside With a focus on maintaining engagement podcast platforms, and there was a growth Votorantim Experience, a one-month holiday Votorantim to identify professionals with the and delivering on the commitment to pro- on Instagram and LinkedIn followers, by 44% internship program, used the same approach: potential to succeed employees currently viding clarity and direction, the Votorantim and 79%, respectively .
20 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 21 RepTra research results People and Organization Development
Lin ed n Opinion Financial ociety alents ommunity Leaders Mar et Employees The integral development model is believed In 2019, in line with this strategy, there to be best for consistent development, were continuous efforts to broaden the level 73 .3 71 .6 79 .6 73 .4 80 .9 80 .9 as it connects all spheres and contexts to of autonomy of the managers in actions 600 271 79 41 36 119 which employees are exposed . As such, related to the development of their teams, the organization and people development involving three fronts: strategy has been structured as shown in • Education, including professional training n ber of interviews the figure below . programs and events, such as extension, foreign language, and post-graduate 0 ellent 0 trong 0 verage 40 eek 9 oor programs . I A G A T I O R • Development, comprising self-develop- O As a way of measuring and ensuring the Overall, Votorantim was assessed as having ment and career management activities, company’s reputation management, a survey a strong reputation, with a favorability rating including activities organized internally in collaboration with the Reputation Institute greater than 70% by all stakeholders, and by the DHO team and by employees’ was carried out, including interviews with with an especially strong rating of 80 .9% in managers, such as: assessment tools
some key stakeholders including employees, the financial market and among employees . I designed to build self-awareness; career
communities, media, young talents, among D discussions between managers and their
I M V others . More than 600 interviews provid- Especially positive ratings were given for A reports; Individual Development Program I ed the basis for insights into stakeholder business, performance, governance, and D E (Programa de Desenvolvimento Individual, U T A perceptions across different aspects, such citizenship . Diversity and innovation were L PDI); and coaching and counseling . as businesses, innovation, the workplace, perceived as requiring further improvement . • Training, with short-duration initia- governance, citizenship, leadership, and tives to improve technical skills, such performance . . as courses, certifications, seminars, and conferences, as appropriate for the n o raging in ivi als to i entif an a hieve their potential relevant function or role . CEO of the Year In an event held in 2019, The Votorantim Development System João Miranda received the T ontin all pro oting (Sistema de Desenvolvimento Votorantim title of CEO of the Year at the organi ational well being 25th Bravo Business Awards, SDV) is a proven tool supporting the em- organized by the Americas ployee development strategy at the holding Society and the Council T company . Career discussions and merit of the Americas Talent anage ent lea ership an organi ational lt re committee meetings, which are held sepa-
22 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 23 performance . These discussions are also Votorantim Academy learning and development, had participants Visit: designed to encourage individuals to reflect In 2019, the Votorantim Academy continued from Citrosuco for the first time . All portfolio votorantim com/academia. on the extent to which their emotional and to serve as a hub supporting the devel- companies are now participating in the cognitive capabilities match up to the level opment of individuals and organizations, program, which has been held annually since I DIVIDUAL ORGA I ATIO of complexity of their current role, identi- connecting people, and fostering discussion 2012 . The four meetings were attended by self awareness larit an an evelop ent ire tion fying plans for development . about trends affecting the business environ- five participants from the holding company ment and society . and the Votorantim Institute, 10 from the
Professional Position In addition to individual development, off CoE and 68 from the portfolio companies . profile activities sites and meetings were also held to support The most outstanding event was Votorantim . relations team development, with some departments hub, held jointly by the holding company and Vototalks, which is an online platform featur- addressing issues related to leadership de- its portfolio companies to rethink the future ing discussions among experts in their fields, Emotional velopment and evolution of the company’s of the business . The event is also a part of has all its content hosted on the Votorantim intelligence Position and Cognitive complexity culture, while others discussed corporate the 18 .18 movement created in 2016, the Academy webpage available at Votorantim’s ability branding . aim of which was to increase connectivity website . The content is organized by the between people who could impact business, following themes accordingly with 18 .18 sub- Moving forward into the people develop- challenging them towards innovation . jects: new standards and emerging technolo- Motivation Organizational drivers culture ment plan across the organization, the Ex- gies; high-performance culture; business (re) ecutive Board succession plan was validated This year, the Potenciar Program, and which design; transformation awareness; and global rgani ational by the Board of Directors, and PDIs were recognizes and provides the talents at Voto- mindset . All content is available not only to erfor an e developed for the executives involved . rantim and portfolio companies with techni- Votorantim and its companies’ employees, rately, have improved on the model which cal and behavioral training to accelerate their but also to the general public . was implemented the previous year . The The methods of measuring employee en- whole process uses self-awareness as a key gagement have been improved to better to facilitate understanding the concepts of reflect the company’s evolution . In 2020, potential (predicted future performance) a broader engagement and culture survey and achievements (assessment of past will be carried out to identify not only the performance) within the organization . level of satisfaction with the organizational environment and engagement, but also the During career discussions, leaders discuss level of alignment with the organizational their employees’ strengths and help them culture . achieve their professional goals, as well as addressing any areas for improvement that need to be prioritized to deliver future
24 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 25 Votorantim.hub To foster reflection on the future it wants and how it wants to build it, the Votoran- tim Academy, via its companies, organized the Votorantim.hub in 2019. This inno- vation event showcased the redesign of the businesses and the transformation journey that the portfolio companies are preparing to embark on over the coming years.
During the two-day event, over 5,000 em- ployees and guest stakeholders watched a series of virtual reality demonstrations and simulations, and attended 78 lec- tures—many taking place concurrently on six different stages—on a variety of subjects, such as the future of citizenship, employment, and housing; nonviolent communication; and the Votorantim DNA and its practices. Through social media outreach, the event impacted more than 800,000 people. In a post- event satisfaction survey, Votorantim. hub was given average ratings of 4.7 from internal stakeholders and 4.6 from external stakeholders, considering five the maximum score.
26 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 27 Remuneration and Benefits torical movements, providing a merit-based (GPTW) Institute, which annually publishes assessment for the relevant cycle . more than 40 thematic rankings and great In 2019, the holding company’s Remunera- surance claims, but also other data such as workplaces lists at national, regional, and tion and Benefits area was fully migrated to health, life and dental insurance processes . In 2019, Votorantim won the Health Ex- industry levels . the CoE . This initiative has helped to improve Resolution indicators can be effectively cellence award from Great Place to Work operating and financial efficiency by expedit- and dynamically navigated to intersect ing common activities such as negotiations data, supporting better management of of health insurance, life insurance, meal and employees’ health . food cards, and fitness center allowances . Benefits 402-1 The immediate benefit was the elimination of Adding to these initiatives was another edi- • Health insurance • Medical care • Fruits intermediaries in purchasing health insurance tion of +Life Week (Semana+Vida), an event from providers, which has simplified the in which employees were provided with • Dental insurance • Virtual consultations, in- • Massage cluding dependents contracting and management processes . medical exams, first-aid training, extended • Life insurance • Gym reimbursement massage sessions, anti-flu vaccines, healthy • Executive health check- In addition to the structural changes, oth- nutrition guides, health questionnaires, and • Private pension through up • Supporting Program for er improvements were also implemented medical care . Fundação Senador José Employees (Programa de during the year by the area . An example Ermírio de Moraes (Fun- • A program for pregnant Apoio ao Empregado, PAE) sejem) employees including psychological, is a telemedicine service now offered in To ensure that employee remuneration is financial, and family sup- partnership with the Albert Einstein Hospi- competitive, Votorantim relies on annual • Christmas card • Room with breast-feed- port tal, providing quick access to physicians at surveys conducted by specialized consulting ing structure • Partnership with Com- the hospital through virtual consultations firms, internal policies, and information from • Anti-flu vaccines merce Social Services for simple cases . A breast-feeding room committees that assess employee perfor- (Serviço Social do Comér- was also set up at the holding company mance as part of a merit-based culture . On cio, SESC) units headquarters, where employees who are an annual basis, each department holds a mothers can express and store breast milk meeting that is attended by all its managers, while in the office. to discuss individual employee performance based on what and how they have per- A Healthcare Business Intelligence (BI) formed throughout the year . Improvement platform was developed during the year aspects are also identified to leverage the to provide integrated support to areas of performance of each professional, linked Human Resources and medical management to the proposed challenges . Performance teams . The platform enables users to review reviews cover what each employee has not only information related to health in- delivered, their level of salary and their his-
28 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 29 Corporate and Business Structure Corporate Governance, Compliance 103-2 | 103-3 and Risk Management oa u
Votorantim . . 102-18 | 102-19 | 102-20 | 102-24 | Governance model 102-26 | 102-27 | 102-29 | 102-31 |
Votorantim ensures its corporate gover- Corporate governance at Votorantim com- Votorantim ban o V Votorantim a nance practices are continually improving prises three spheres: im nto n r ia and evolving . This can be seen in the portfo- • Ownership, represented by the Board lio transformation, the efforts to build a cul- of Hejoassu, the holding company that rbra an ture of innovation, and the role that holding owns Votorantim . itro u o r a a o company representatives have played on the • Family, represented by the Family Board . Boards of Directors and committees of the • Businesses, conducted and represented portfolio companies, with a focus on pro- by the Board of Directors and Executive viding strategic direction and fostering an Board of Votorantim and its portfolio Administrative Structure entrepreneurial governance . This alignment companies . of interests and close proximity with the ex- oa u ecutives of the companies provides greater The Boards of Directors of Votorantim and flexibility to capital structure decisions and Hejoassu, as well as the Family Board, are ami oar discipline in capital allocation . represented by executives serving three- year mandates . The Hejoassu Board of While not all portfolio companies are pub- Directors and the Family Board act inde- otorantim licly traded, since 2014 they have all had a pendently of Votorantim . However, an agen- robust governance model in place, including da for formal meetings between all three Votorantim oar o ir tor r a Boards of Directors and advisory commit- boards assures their interaction . Resolutions n titut Votorantim tees . These governance bodies include both on strategy, management and investments Votorantim representatives and external at the portfolio companies are taken by the uti oar and independent members . Votorantim Board of Directors and Executive Board of EO also conducts periodic Boards of Directors each company . and committee assessments that support improvement in governance . CFO and orporate Chief Chief Legal n estor e elopment Compliance and Tax Relations Officer Officer and of Planning Officer the Center of Officer Excellence
30 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 31 Board of Hejoassu: Recommends financial between the business and the family, pre- where they engaged in a range of expe- Board Members 102-22 | 102-23 aspirations, macro-vision and risk appetite serving its legacy . To develop responsible riences related to the topics under study . Eduardo Vassimon for Votorantim, as well as certain guidelines shareholders is an important goal, as well The objective is to foster the innovation Chairman for the development of the strategy . It is also as to develop leaders for future succes- mindset connected to the family and the José Roberto Ermírio de Moraes responsible for maintaining the company’s sions . The Family Board was renewed business development aspirations . Deputy Chairman culture, DNA, and purposes, which are cru- in 2019 and is now composed of seven Cláudio Ermírio de Moraes cial to the longevity of the family business . members, including five fifth generation Another initiative was the Social Engage- Board member The Board has 12 shareholders, three from and two fourth generation members . ment project, which sought to reframe Luís Ermírio de Moraes each of the four family holding companies, With their complementary competences, the family’s feeling of social responsibility Board member with fourth and fifth generation members members have been involved on the var- aligned with the development aspirations Marcelo Medeiros deliberating together . The family, which is ious activities, such as the New Economy, of the next generations . One of the main Independent board member currently in its sixth generation, has 158 in which a group of family members has actions, was the Family Inspires Family, in Oscar Bernardes members, of whom 41 are shareholders . worked to gain an understanding of the which family members, engaged in social Independent board member new forms of work and entrepreneurship, organizations, scribes their experiences Pedro Wongtschowsk Family Board: With a formal statute, the role of startups, and the challenges and challenges related to philanthropy in Independent board member has the mission of keeping the family and benefits of innovation . The research an inspiring way . Executive Board: Includes the Chief Ex- united and to improve the communications process included a field trip to China, ecutive Officer (CEO) and four statutory In its businesses structure, Votorantim has Family values officers. It is responsible for managing the two corporate governance bodies: the Board business according to the Board of Direc- of Directors—which was appointed a new tors’ guidelines . chair in the year—and the Executive Board . Being whole, ethical, honoring our history, and helping build Board Members 102-22 | 102-23 I TEGRIT the future with respect Board of Directors: Composed of seven João Miranda Being generous with oneself, the family, members, including a chairman, a deputy Chief Executive Officer and society GE ER SIT chairman, two family shareholders, and Glaisy Peres Domingues Being determined, always willing Chief Legal and Tax Planning Officer to learn and evolve, and three independent members . The Board C RAGE believing everything is possible of Directors is responsible for defining the João Schmidt Honoring the history that unites us, strategic planning and orienting its execu- Corporate Development Officer valuing our collective Power, and being at the forefront of our Legacy IT tion, in addition to making capital allocation Luiz Caruso decisions . Periodically, the Board reflects on Chief Compliance Officer and of the Dedicated, achievement-focused Center of Excellence work, driven by the power to the performance of the Boards of Directors IMPACT innovate and transform Sergio Malacrida of the portfolio companies, whose appoint- Chief Financial and Having the freedom and motivation to find and ments are also their responsibility . Investor Relations Officer pursue one’s passions PASSI
32 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 33 Compliance 102-25 Risk Management 102-9 | 102-10 | 102-30
Ethics Line: Votorantim’s compliance practices include Data Protection Act was also evaluated . This As an investment holding company, Voto- in risks and formed by individuals from 0800 89 11 729 tools designed to assure compliance with resulted in a series of action plans to ensure rantim annually sets its risk appetite con- Votorantim and the invested companies votorantim com/. laws and regulations, in addition to re- the deadline for compliance was met . sidering its aspirations and capabilities, as where they share experiences and best linhaetica inforcing ethical business conduct and well as the impacts from residual risks from practices . This practice confirms if the level transparency with stakeholders . These In 2019 Votorantim held the third edition its businesses . The portfolio companies are of appetite of each company is appropriate, practices include the Compliance Program, of Compliance Week, an event dedicated to responsible for identifying, quantifying, and taking into consideration their operating Anti-Corruption Program, Code of Conduct, discuss the rules and standards underpin- addressing strategic, reputational, envi- markets, positioning and expectations . and an Ethics Line to receive reports on any ning the Votorantim Compliance Program . ronmental, social, regulatory, and financial suspected unlawful acts or questions relat- During the opening session of the event, risks . The relation between probability and Two aspects are considered when analyzing ing to the Code of Conduct . The Ethics Line guest speakers such as journalist Eliane Cat- risk impact is determined in accordance risk appetite: the qualitative – which involves is also available to the portfolio companies in anhêde, lawyer Guilherme Nostre, judge of with the risk appetite standards established defining the various risk categories and multiple languages . Any confirmed reports the Federal Regional Court of the 4th Region Votorantim . assessing the willingness to incur a certain are forwarded to the Conduct Committee João Pedro Gerban Neto and philosopher risk in relation to the estimated return at each company for duly investigation and Luiz Felipe Pondé spoke about their views The influence and monitoring of risks by or impact – and the quantitative – which appropriate action . 102-17 on integrity and crisis management, among Votorantim is performed within the frame- considers the maximum risk Votorantim is other topics . Compliance Week was also an work of our corporate governance, through willing to take within the scope of its global In 2019, Votorantim expanded its Com- opportunity to reinforce the importance of discussions at the Boards of Directors and capacity, broken down into a classification of pliance Program and oversaw the process employees completing Compliance Decla- Audit Committees of the invested compa- tolerance levels, which triggers governance in its companies, through participation in rations, available on the Compliance Portal . nies, and through working groups specialized according to defined levels . governance bodies . This initiative is part These declarations cover, among other of a broader internal restructuring led by matters, conflicts of interest and kinship, Compliance and CoE and represents a series confidentiality, and relationship with gov- of initiatives, the objectives of which are to ernment officals. Employees declared their automate and incorporate innovation across conflict-of-interest status, which contrib- the different areas known as Compliance utes to an automated conflict management 4 .0 . As part of this process, improvements process as well as continuous monitoring by were made to the Government Interaction the compliance area at Votorantim . Records system, allowing the registration of reports in a simplier way, including mobile access . Compliance with Brazil’s General
34 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 35 Social Investment 103-2 | 103-3 Local Democracy Index (LDI) In 2019, Votorantim sponsored a project to expertise on democracy, and through a Visit: In addition to influencing subsidiaries to velopment and implementation of strategies apply the LDI framework in São Paulo City . questionnaire answered by more than 2,000 sivis org. .br/idlsp embed social responsibility in their business that assist companies to expand their social LDI is a pioneering methodology, devel- people that live and vote in the city . The models, Votorantim itself invests in social legacy with specific vision for each business . . oped by Instituto Sivis in collaboration with deliverables from the LDI methodology causes focusing on civic engagement and international organizations, to measure the are a report on local democratic culture education . These projects are developed by The Votorantim Institute acts independently quality of democracy at a city level . and a starting point for developing public both the holding company and the portfolio and, in 2019, implemented 377 initiatives in policies and political education initiatives to companies in partnership with the Votorantim 135 municipalities in Brazil and abroad (Find Data was collected through a survey of strengthening civic engagement . Institute, an intelligence center and a hub of out more at institutovotorantim.org.br) . Some 32 experts selected for their depth of innovations, projects, and good practices in of the most significant projects sponsored by the social field, which is responsible for the de- Votorantim are described below .
Partnership for the Enhancement of Education Citizenship Lab (Lab Cidadania) (Parceria pela Valorização da Educação, PVE)
Visit: Developed in collaboration with portfolio With a mission of generating structural After the PVE was selected for scale-up in the program aims to enhance proficiency in institutovotorantim org. . companies, Citizenship Lab is one of the impact, improve municipal indicators for 2016, and to celebrate Votorantim’s 100th 21 competencies, with most municipalities br/labcidadania initiatives within the Votorantim Citizenship democratic culture, and promote qualifi- anniversary in 2018, the company has com- involved selecting learning as their main goal . Program that aims to identify effective and cation and strengthening of civic engage- mitted to extend the initiative to 100 mu- In 2019 the reach of mobilization efforts scalable methods of promoting a democratic ment, these organizations will each receive nicipalities over a four-year period . In 2019 was expanded through social media strat- and engaged culture at the municipal level, R$200,000 for projects in 2020 . Results the program was present in 101 locations, egies . Over 37,000 people joined municipal through interventions in five Brazilian cities will be evaluated using a methodology that helping to improve public education and Facebook groups and received news about in partnership with organizations chosen measures the level of democratic culture school management as part of the pro- progress on the program and its initiatives in a selection process carried out in 2019 . and political participation based on the gram’s mission of engaging public managers, via WhatsApp . The selected organizations are: Politiquê, Local Democracy Index (See page 37), families, employees and other segments of in Ararapina, Pernambuco state; Politize, in with primary data collected both before society in driving up education quality . A study comparing municipalities where Três Marias, Minas Gerais state; Associação and after the interventions . The results the PVE program is present with a control Instituto Terroá, in Matão, São Paulo state; from the interventions will also be used to Funding for PVE implementation in each group showed that in the early years of Pri- Colab, in Miraí, Minas Gerais state; Instituto assess whether developing a local demo- municipality is provided equally by Voto- mary Education I, the program accelerates Cidade Democrática and Instituto Governo cratic culture improves the level of citizen rantim and its portfolio companies . With learning outcomes by 31% . This means that Aberto, in Votorantim, São Paulo state . engagement in municipal elections . total funding of R$14 million in the year, in 4 years, those municipalities achieved
36 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 37 learning outcomes they would normally take further by 52%: municipalities take just 4 Economic and Financial Performance 5 .2 years to accomplish . In the later years years to achieve what they would normally 103-2 | 103-3 of Primary Education, learning is accelerated take 6 years to accomplish .
VIA Solidária Created three years ago, Via Solidária is an donations from employees . With donations annual campaign that encourages Votorantim starting at R$10, and payable in installments and portfolio company employees to donate deducted from payroll, the campaign gener- Investor Relations to programs supporting socially vulnerable ated a total of R$780,000 in donations in the children and adolescents . In 2019, 11 pro- year, outperforming the 2018 campaign by In 2019, Standard&Poor’s upgraded Voto- such as the Investor Relations website, avail- Visit: grams—all supported with funding from port- 20% . This year’s donations benefited more rantim’s rating from BB+ to BBB-, with a able in Portuguese and English . Operating votorantim com/ir. folio companies—were approved to receive than 2,000 children and teenagers . positive outlook . Fitch had already assigned and financial results are reported through the holding company a BBB- rating, with this channel, followed by conference calls a stable outlook . Taking both ratings into with investors and financial market analysts . Volunteering Challenge consideration, Votorantim is now considered Desafio Voluntário is held among employees employees, an increase of 27% compared to to be a company with an investment grade . In 2019 Votorantim held the 15th edition and third parties of Votorantim and its 2018, reaching 230 actions and over 13,000 Moody’s rating was upgraded from Ba2 to of Votorantim Day, in São Paulo, and the companies, promoting integration with the hours of voluntary activity . In this edition, the Ba1, with a positive outlook . 9th edition in New York, which, for the first community surrounding its units, contrib- holding company took second place in the time, was streamed online for those who uting to the development of non-profit Medium-sized Unit category by promoting In investor relations, Votorantim has main- were unable to attend . The events are op- institutions and public schools . With the a series of pedagogical activities at a school tained the principle of engaging closely with portunities to build closer relationships with theme Voluntary Protagonism and Citizen located in the Vila Leopoldina neighborhood, investors as well as creditors, and practicing investors and financial institutions through Participation, the 2019 edition had 3,800 in São Paulo . the same level of transparency that would discussions on macro-economic conditions, be expected of a listed company . Thus, the strategies, and consolidated and individual company has communications channels results of operations . Let’s talk ethics In 2019, two editions were organized jointly teers . In these initiatives, employee volunteers with CoE and one by the holding company, hold discussions with secondary education with the participation of 15 Votorantim volun- students about ethics as a civic value .
38 - Votorantim 2019 Annual Report Votorantim 2019 Annual Report - 39 et revenue Ad usted EBITDA et income Cash flow R million By segment % R million By segment % R million R million