News and Information

Corporate Communications Department 1 Sony Drive ParK Ridge, New Jersey 07656

For Immediate Release Contact: David Yaun Sony Electronics Inc. (201) 930-7834 PersonaLink Services via : [email protected]

Debbie Brear Technology Solutions (212) 696-2000, ext. 220 PersonaLink Services via Internet: [email protected]

SONY LAUNCHES FIRST PERSONAL COMMUNICATOR BASED ON GENERAL MAGIC TECHNOLOGIES

Magic LinkTM Communicator, Incorporating AT&T PersonaLinkSM Services, Targets Mobile Professionals' Needs

NEW YORK, September 28, 1994 - Sony Electronics today announced the availability of its Magic Link Personal Intelligent Communicator, making flexible, easy-to-use personal communications and information management a reality for mobile professionals. The portable, 1.2-pound Magic Link communicator is the fIrst product based upon General Magic's Magic CapTM platform and Telescript™ technology, and the fIrst to incorporate AT&T PersonaLink Services. The new product offers a combination of intelligent messaging capabilities that integrate e-mail, fax, telephone, online services and nationwide paging with personal information management software. "The Magic Link communicator illustrates Sony's strength in taking innovative digital technology and personalizing it to meet the needs of the end user," said Carl Yankowski, president and COO of Sony Electronics Inc. "Working closely with AT&T, General Magic and independent software developers, we're taking an important step forward to improve the way people communicate." Sony's long-term strategy for developing the personal communicator category initially focuses on a targeted group of mobile professionals, which will be reached through the company's consumer electronics retailers and business-to-business sales organization.

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"The fIrst people to use Magic Link will have significant communication needs and already are optimistic that technology can maximize their productivity," said Yankowski. "We'll incorporate feedback from these initial users to strategically grow the market for personal communicator products in coming years." To quickly act upon customer feedback, Sony has closely integrated its worldwide engineering, marketing and customer service teams for personal communicator products in the . Sony's Magic Link communicator provides mobile professionals with intelligent messaging and personal information management. The product's integrated communications and organizing capabilities include:

• Intuitive Graphical Interface: The interface employs a familiar "desktop" metaphor, using icons such as card files, datebooks, telephones, notepads, fIle cabinets and in/out boxes. "Hallways" with different rooms and "downtown" areas provide access to a variety of additional functions, features and services.

To make messages and notes more entertaining and personal, the Magic Link communicator lets the user add graphics, sounds and animations. Brief audio messages can be included using the built-in microphone and speaker.

• AT &T PersonaLink Services: Subscribers can reach and be reached by millions of people on public and private messaging services, including the Internet, X.400-based mail services, and local area network-based mail systems. Subscribers also can send messages to virtually any fax machine in the world. PersonaLink Services offers personalized messaging, free AT&T Personalized Daily News Service and optional automatic software enhancements.

• Intelligent Messaging: The Magic Link communicator employs "intelligent agents" that act automatically on the user's behalf. For example, messages can be fIltered and forwarded based on sender and subject matter.

• America Online: The communicator provides built-in access to the America Online network for e-mail, stock quotes and news headlines.

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• Integrated FaxIModem: The communicator is equipped with an integrated 9600 bps G3 send-fax and 2400 bps data communications modem using a standard RJ-ll telephone connector. Users can send messages directly to any fax machine.

• Convenient Connectivity: The Magic Link communicator's serial port provides connectivity to accessories, personal computers and other products and services. Built-in infrared capabilities allow the communicator to exchange information with other Magic Cap based devices. The communicator also can be used as an NY remote control for Sony video and audio products.

• Software: The communicator comes with productivity and entertainment software installed in memory, including: • Intuit's Pocket Quicken™ financial manager with SmartWallet™; • PenCell™ spreadsheet from Pen ware; • SpellFinder from Sony Software; and • Klondike and Mindbender games from Driftwood.

• Wireless Paging: With the optional Magic Link Pager Card, which is integrated with AT&T PersonaLink Services, wireless messages can be received via the SkyTel

• Integrated Information Management: The communicator's advanced intelligent communications capabilities are made more powerful through integrated personal information management features that include: • An electronic name card file, with new and updated information added automatically when messages are received; • "Smart stationery" for creating and sending handwritten or typed messages; • An electronic datebook for recording meetings and tasks; • A notepad for taking freehand or typewritten notes; and • A file cabinet for classifying and storing messages, notes and other information.

• Optional Accessories: In addition to the pager card, other accessory products include: • Telephone Headset • Software and Connectivity Kits • Rechargeable Lithium Ion Battery • Magic Link Memory Card • Portable Keyboard • Deluxe Carrying Case

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Battery life pennits up to 10 to 12 hours of continuous use with Sony's optional rechargeable NP-500H Lithium Ion battery, which has no memory effects and can be recharged at any time within the Magic Link communicator by using the supplied AC adapter/recharger. The communicator also can be powered by six AAA batteries for up to three hours. Sony's Magic Link personal intelligent communicator carries a suggested retail price of $995. Customer service and product infonnation are available seven days a week by calling

Sony at 1-800-55-MAGIC. Service and support also are available to PC and Macintosh™ users through Sony's Magic Link forum on America Online. Third-party companies developing applications to run on the Magic Link communicator and other Magic Cap-based products include: Advanced Resources, aha! Software, America Online, CompuServe, Driftwood Systems, eShop, Ex Machina, GDT Softworks, IntelliLink, Intuit, Mead Data Central, Med-E-Systems, News Electronic Data, Oracle, PenWare, River Run Software Group, SkyTel, Software Partners, Sony Software and Streetlight Software.

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PC-l-94 SONY PIC-IOOO MAGIC LINKTM PERSONAL INTELLIGENT COMMUNICATOR

Introducing the Magic Link™ Communicator, a revolutionary product that facilitates personal and business communication, customized storage and retrieval of information, scheduling and shopping.

• USES MAGIC CApTM COMMUNICATING APPLICATIONS PLATFORM AND TELESCRIPTTM TECHNOLOGY

• FACILITATES VARIOUS MODES OF COMMUNICATION INCLUDING PHONE, E-MAIL, FAX, PAGER AND INFRARED. SUPPORTS AT&T PERSONALlNKTM AND AMERICA ONLINETM SERVICES

• INCLUDES POCKET QUICKENTM, PENCELL'" SPREADSHEET, SPELL FINDER, DATEBOOK, NOTEBOOK, CALCULATOR, FILE CABINET, MINDBENDER, KLONDIKE SOLITAIRE CARD GAMES AND SONY A/V REMOTE COMMANDER'"

• PROVIDES TOTAL CUSTOMABILITY OF MESSAGES, EXTENSIBLE SOFTWARE CAPABILITIES

• PROVIDES BATTERY-OPERATED PORTABILITY, COMPACT DESIGN AND LCD TOUCH SCREEN

• ALLOWS FOR IMMEDIATE ENACTMENT OF IDEAS, DRAWINGS, COMMUNICATIONS AND CONFIRMATIONS

• .-. • Magic Link PIC-1000 • HARDWARE SECURITY: a unique identification feature for theft deterrence and device/owner Magic Link PIC-I 000 is a personal intelligent authentication communicator, a new concept in electronics, which integrates the most useful features of personal • SUPPORTS BOTH ALKALINE AND RECHARGEABLE BATTERY TYPES computers, telephones and pagers in a handheld, portable unit. It simplifies and speeds numerous every • LITHIUM BATTERY BACKUP day tasks: communicating, scheduling, organizing and SPECIFICATIONS coordinating. Its lightweight size and durable CPU: Processor: 68349 construction allow it to travel, opening the boundaries Clock Frequncy: 16MHz of services such as e-mail, online, faxing and notifying. MEMORY: System RAM: 51 2 Kbytes DRAM for Data Storage, BaHery backed·up The Magic Link Communicator provides an ever 512Kbytes DRAM for Work Space, no back up Main ROM: 4Mbytes present reference guide, note-taker and reminder. It is LCD: 480 x 320 Pixels totally customizable, designed to be extensible for 4 shades of gray. reflective FSTN type services from independent software companies. Touch Screen Supports both Finger and Stylus. Film resistive Magic CapTM Communicating Applications Platform MODEM: 2400bps data full duplex 9600bps FAX send and Telescript™ technology, Magic Link communicator AUDIO: Internal Monaural Speaker represents a leap forward in the use of technology to Internal Microphone enhance lifestyle. OUTPUTS: Phone line: 2 pin Phone line connector Serial Port: 14 pin Serial Data and Power Supply Connector FEATURES Memory Card Slot: PCMCIA Type II slot. 1 slot. 5V. Memory and I/O Infared Communication: Data Mode: 38.4k bps half-duplex • MAGIC CApTM: a rich communication platform that Exchange any Magic Cap object is object-oriented, extensible, multitasking, Consumer Remote Mode: Send commands to Sony AV equipment designed to accommodate various communication tNPUT: DCin 12V transport modes POWER REQUtREMENTS/DC: "AAA"x 6 BaHeries (includedl NP·500 lithium Ion Rechargeable BaHery (optionall • TELESCRIPT TECHNOLOGYTM: the emerging standard POWER REQUIREMENTS/AC: 120V AC, 60Hz, from supplied AC Adapter for communication, makes it possible for vendors BAmRY UFE: Up to 10 hrs (depending on conditionsl to offer information services, transaction services DtMENSIONS {WHDI: 193 x 132.5 x 24mm and other applications 7.5" x 5.2" x I" WEIGHT: Approx 1.2 Ibs (550gl • ROM INSTALLED SOFTWARE includes Pocket ROM INSTALLED SOFTWARE: MAGIC CAP 1.0 Quicken, PenCell Spreadsheet, Spell Finder, AT&T Personalink™ ready· MindBender and Klondike Solitaire card games American Online™ ready* Pocket Quicken ™ with Smart Waliet™ • AT&T PERSONALINK READY PenCell™ Spreadsheet • AMERICA ONLINE READY Spell Finder Klondike Solitaire Card Game • FILM-RESISTIVE LCD TOUCH SCREEN supporting Remote A/V Commander both fingertip and stylus input, supplied. MindBender • VIRTUAL QWERTY STYLE KEYBOARD SUPPUED ACCESSORIES: AC Adapter /BaHery Charger "AAA" Batteries x 6 • INTEGRATED FAX/DATA MODEM "AM" BaHery Holder • INFRARED PORT, passive serial signaling support. Back·up lithium BaHery Stylus • DTMF PHONE DIALING directly on telephone Phone Cable • BUILT-IN MICROPHONE for recording voice and music Soh Carrying Case OPTIONAL ACCESSORIES: NP·500 Rechargeable BaHery • BUILT-IN SPEAKER Magic link Pager Card • ADPCM AUDIO PLAYBACK SUPPORT to allow other Magic link Memory Card devices to exchange sound files. Mac Connectivity Pack Windows Connectivity Pock • SMART CONNECTOR supports for optional Magic link Keyboard peripherals such as keyboards, telephone headset Magic link Headset and printers. Deluxe Carrying Case • PCMCIA TYPE II CARD SLOT to support additional ©1994 Sony Electronics Inc. applications and memory Reproduction in whole or in part without written perm ission is prohibited . All rights reserved. Sony, Sony Electronic Publishing and Magic Link are trademarks of Sony. Magic Cap and • PASSWORD PROTECTION: a security feature which Telescript are trademarks of General Magic Inc. AT&T PenCell is a trademark of AT&T. allows locking of access to your device PersonaLink is a servicemark of AT&T. PenCe II is a registered trademark of PenWare Inc. Intuit. Pocket Quicken and Smart Wallet are trademarks of Intuit. America Online is a registered service mark of America Online Inc. All other trademarks are trademarks of their respective trademark holders. Features and specifications subject to change without SONY notice. Non-Metric weights and measurements are approximate. Magic Cap t.O will not support fax receipts. "These services will require payment of additional fees to respective service providers. Sony Electronics Inc. 1 Sony Drive Park Ridge, New Jersey 07656 Printed in USA 4/94 SONY;

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SONY MAGIC LlNKTM PERSONAL COMMUNICATOR

~ - News and Information SONY Corporate Communications Department 1 Sony Drive Park Ridge, New Jersey 07656

Sony Magic LinkTM PIC-IOOO Personal Intelligent Communicator ROM Applications

Sony and General Magic are working with a select set of developers to provide world-class applications that meet the needs of mobile professionals. These applications and services were chosen because they are well suited for communications and capturing information on the go.

Users of the Magic Link product can communicate directly from within each of these applications by attaching spreadsheets to messages, faxing expense reports, or checking the spelling on an e­ mail message before it is sent.

AT&T PersonaLinksM Services AT&T PersonaLink SelVices is a new network selVice that will be the foundation for an electronic community where people will exchange messages, meet, shop, work and play. AT&T PersonaLink SelVices is the fIrst commercial selVice that enables subscribers to perform many routine communications activities with the help of electronic "intelligent assistants." Intelligent assistants are mobile programs that go to places in the network and do their owners' bidding.

America Online America Online provides a customized edition of its popular selVice for the Magic Link communicator. Subscribers have access to affordable, easy-to-use selVices, including e-mail, top news and stock quotes. Subscribers can locate the current selVices through the America Online building in the Downtown area on their Magic Link communicators.

Pocket Quicken SmartWallet™ from Intuit Pocket Quicken SmartWallet, created specifIcally for today's busy professionals, enables customers to easily track their business and personal expenditures and keep an account of their daily cash-flow while on the go. Designed from the ground up for Magic Cap-based personal communicators, Pocket Quicken provides core checking, credit card and cash account tracking capabilities. Pocket Quicken data can be merged easily with the best-selling Quicken personal fInance software via a separate connectivity package.

PenCell® from PenWare PenCell for Magic Cap TM is a full-featured spreadsheet package designed specifIcally for mobile use. It allows customers to gather, edit and analyze information directly on their Magic Link communicators to create expense reports, record sales fIgures, update forecasts, calculate loan payments and chart data. Pen Cell ships with a number of templates and can import and export common spreadsheet formats, including Excel®, Lotus® 1-2-3 and Pen Cell for other platforms. Magic Link personal communicator users can easily send, receive, print, fax, or exchange spreadsheets and charts with desktop systems or other Magic Cap-based communicators, or even enclose this information in notes, memos and telecards. SpellFinder from Sony Software Sony Software's spell-checker allows users to check the spelling of all type-written materials to ensure accuracy. It also lets users to build a glossary of commonly used words and formal names.

Klondike and Mindbender from Driftwood Systems Klondike is similar to the popular solitaire games found on many personal computers. Mindbender offers a different approach to recreation, challenging users to guess the pattern of pegs in boxes.

For More Information, Contact:

David Yaun Debbie Brear Sony Electronics Inc. Technology Solutions (201) 930-7834 (212) 696-2000, ext. 220 PersonaLink Services via Internet: PersonaLink Services via Internet: [email protected] [email protected]

PIC-2 News and Information SONY Corporate Communications Department 1 Sony Drive Park Ridge, New Jersey 07656

Sony Magic LinkTM Personal Intelligent Communicator Optional Accessories

Sony offers a number of optional accessories to enhance or expand the Magic Link communicator's functionality. These include:

Wireless Messaging Using the optional Magic Link Pager Card, which fits in the unit's PCMCIA Type II slot, users can receive full alpha-numeric wireless SkyTel® messages throughout the United States at any time. These messages are fully integrated with Magic Cap's in/out metaphor for seamless message integration. Additionally, all messages appear in the in-box and numeric messages are automatically cross-referenced against the Magic Link communicator's electronic name card file. (Suggested retail price: $249.95)

Rechargeable Lithium Ion Battery Battery life permits up to 10 to 12 hours of continuous use with Sony's optional rechargeable NP- 500H Lithium Ion battery, which has no memory effects and can be recharged at any time within the unit by using the supplied AC adapter/recharger. (Suggested retail price: $69.95)

Telephone Headset The Magic Link personal communicator also functions as a standard telephone when used with the optional telephone headset. The Magic Link communicator can log all outgoing phone calls by time, date and person called. (Suggested retail price: $79.95)

Magic Link Memory Card An optional 1 Megabyte PCMCIA Type IT SRAM card is available to increase the memory capacity of the product beyond its 1 MB of on-board addressable RAM. (Suggested retail price: $219.95)

Keyboard For lengthy data entry, an optional full-size keyboard is available. (Suggested retail price: $129.95)

Carrying Case Made of durable, fine quality leather, this carrying case with a retractable handle and padded nylon interior compartments will safely transport the Magic Link communicator. (Suggested retail price: $79.95)

For More Information, Contact:

David Yaun Debbie Brear Sony Electronics Inc. Technology Solutions (201) 930-7834 (212) 696-2000, ext. 220 PersonaLink Services via Internet: PersonaLink Services via Internet: david-yaun @attpls.net [email protected]

PIC-3 ..

General M agic NEWS 2465 Latham Street M ountain View California 94040 For Immediate Release Press Contacts: Jane Anderson 4159882565 Tom Hershenson 4159882567

Magic CapTM-based communicator available

New York, NY, September 28, 1994 - General Magic, Inc. today announced that the first communicator based on the Magic Cap TM platform has been shipped and is now commercially available. Sony's Magic Link TM communicator, unveiled today in New York, offers customers a total integrated solution for communication in one compact device and is the first commercially available product to utilize the Magic Cap software environment, a platform for communicating applications developed by General Magic.

The Magic Cap environment includes everything people need to interact through today's popular modes of communication: fax, public electronic mail services, paging, and telephones. In addition, Magic Cap software incorporates General Magic's Telescript TM, the emerging standard for agent-based communication, and the Telescript-based AT&T PersonaLinltM Services, whose availability was announced today by AT&T.

T elescript technology allows users to launch their electronic surrogates, called agents, into the world of electronic services. Currently agents can perform tasks such as screening, routing, and delivering electronic correspondence, and they will be able to shop for goods and services and seek out time-critical information. AT&T PersonaLink Services supports smart messaging and rich content, including text, digital ink, sound, and animations and soon will host a variety of service providers, from personal newspapers to travel services to electronic shopping. Users of Sony's Magic Link communicator will be the first to take advantage of this new class of services.

Integrated with its core communication capabilities, Magic Cap software includes features to help manage personal information: address cards that automatically get updated as the sender's information changes, a calendar that issues invitations to meetings, and a notebook that supports free-form and structured notes. Magic Cap's interface represents real-world objects on a screen, guiding people through its expandable range of capabilities.

4159650400 415 965 9424 fax .,

The Magic Cap platform affords independent developers an opportunity to create a new class of communicating applications and services. Its extensible , object-oriented architecture, built-in Telescript technology, and powerful communication building blocks enable creative developers to enhance Magic Cap. Developers' applications include functionality ranging from personal finance to personal newspapers to smart messaging and electronic shopping. Seventeen Magic Cap developers demonstrated products today, all of which are available or will be shipping within the next six months. The Magic Link communicator, AT&T PersonaLink Services, and the Magic Cap developers' products will initially be available in the United States.

"The Magic Link communicator and AT&T PersonaLink Services embody the vision of the General Magic Alliance to provide a new world of devices, networks, and services," said , General Magic's Chairman and Chief Executive Officer. "Today's announcements represent the beginning of the age of personal intelligent communications."

General Magic was founded in May 1990. Its mission is to create personal intelligent communication products and services by developing and licensing technology to equipment manufacturers, network and information service providers, and software and entertainment companies. General Magic has teamed with standard-setters in the entertainment, information, and communications fields to ensure that its technologies reach the widest possible audience. ~

n- '" General Magic

I would like to see you on Wednesday, April 27, 199'1 at (i)"'-"- Gl 10 a.m. about your new ~ 3. When any message arrives. play the Magic sound. @ product ideas. Can you make VP ~ 1. When a confidential message arrives, file it in the it? Press 'yes' or 'no' to let me 7?J Personal fOlder. know. t.: D 5. When a message with an offer stamp arrives, file it fr_: Luis Hutchison in the trash . "'-1:: meeting Wed. '1/27 ~ 6. When an urgent message arrives. post an announcement saying "Urgent message arrived! ". •

Rules are one o/the true helpers that Magic Cap technology provides. Rules automate tasks such as filing, organizing messages, and sounding alarms. Rules are a simple way for users to customize their mailboxes.

Magic Cap technology lets you communicate in several ways, including electronic messaging. You can exchange messages containing typewritten text, digital ink, stamps, animated images, MIDI song files, Telescript agents, and voice recordings.

Magic Cap Means Communication Magic Cap'" is software from General Magic that's designed ro help Use It on the Road, at the Office, and at Home you keep in touch by integrating electronic mail, fax , telephone, paging, Magic Cap is available in personal communicators and on personal com­ infrared beaming, and other ways of communicating. Magic Cap is built puters, so users can take advantage of Magic Cap whether they're mobile into personal communicators manufactured by the wo rld 's leading con­ or at their desk. While Magic Cap was designed to appeal to everyone, sumer electronics and communication companies. There's also a version computer users especiall y appreciate the communication capabilities of of Magic Cap that runs on most personal computers. Magic Cap. Magic Cap synchronizes information in personal communi­ cators with computers and reconciles appointments, addresses, and other The Telescript Future Is Built In data. Magic Cap can import from and export to many Windows and Magic Cap comes with the future already built in. Telescript;" a General Macintosh applications. Magic technology that's an emerging standard for communication, is part of Magic Cap. Telescript makes it possible for vendors to offer informa­ Designed To Be Extended tion services, electronic shopping, travel planning, community services, Magic Cap's integrated sofrware packages make it perfect for many diverse and other applications. Telescript makes it easy for users to personalize jobs. In addition to its built-in packages, Magic Cap's features can be services by using smart agents that represent their wants and preferences extended and enhanced by independent vendors. It's a rich in the electronic marketplace. AT&T's new PersonaLink Services is based communication platform designed to accommodate soft- on Telescripr, and every Magic Cap owner can become a member of the ware packages that are centered around communication PersonaLink nerwork right away. and information retrieval. MagiC Cap'" User Interface The Magic Cap interface is based on the familiar world. The three prin­ • The interfoce resembles the physical world, and packages look li ke the cipal scenes are the Desk, the Hallway, and Downtown. The Desk con­ tools they represe nt, in se ttings where they are normally found. tains packages that are central ro communications, such as stationery and • Tap-and-go. Users access packages and information by tapping with a tools ro create messages, a Phone for making calls, and rools ro manage finger or stylus. The interface gracefu ll y and simply leads users through information. The Hallway contains rooms that might be found in many eve n the most powerful fearures, so they don't have to remember homes, such as a Srore Room and a Game Room. Downtown provides an co mmands or gestures. intuitive approach ro subscribing to and accessing services, products, and • Extensible. Users ca n add an unlimited number of new packages or organizations in the el ectronic marketplace. services-including Telescript-enabled co mmunicating applications­ as they become ava il able from independent software developers.

Downtown Packages Hallway Packages Downtown is the scene in Magic Cap technology In the Hallway scene, use rs find rooms that • Game Room provides a location for accessing where users can access services such as shopping, contain packages that manage data, provide tips entertainment packages. information, travel agencies, restaurant gu ides, for using advanced fearures , and help them set • Control Panel. Here use rs ca n customize el e­ maps, and more. Users can purchase or subscribe some of the basic fearures of the communicator. ments of th e interface, calibrate the touch to services that appear as buildings Downtown. Developers can provide additional packages that scree n, check battery power, se t automatic Enter th e buildings to engage the services, or sim­ belong in the Hallway. Some of those packages power savings features, and create passwo rds ply to browse the offerings displayed there. It is may include books for the Library and games and signarures for security. easy to add new services. Each user's Downtown for the Game Room. Each user's Hallway will • Directory provides a li st of rooms in the wi ll look different, depending on the se rvi ces reflect his or her individual interests and needs . Hallway for instant access. he or she chooses to become a member of. This • Library provides a location for storing and • Padlocks. All data in rooms can be sec ured is a sa mple of so me of the packages available accessing information about the Magic Cap by placing locks on Hallway doors that ca n Downtown at the first release. Many more are communicator and for adding other informa­ be opened only with a combination number in development and will be available separatel y. tional packages in the form of Books. T he or passwo rd . • Directory provides an alphabetically so rted list Books included with Magic Cap communica­ of buildings on Downtown for instant access. tors are Getting Started, Basics, Writing, • AT&T Pavilion. Users enter to correspond Sending, Secrets, and Word Li sts . with AT&T and to customize their mailbox • Store Room. Find information here about on the network. It also provides forms for memory used by the various packages and communicating with AT&T and displays the data entered in Magic Cap communicators. number of messages sent and received. Users can also back up and restore indi­ • House contains the other scenes in the Magic vidual packages or all data to PCMCIA Cap interface-the Hallway and th e Desk. memory cards. Or they can back up to a PC or Macintosh with optional link products. Desk Packages Messaging In and Out Boxes Magic Cap personal intelligent communica­ o Electronic messaging. Magic Cap communicators o Smart in and Out Boxes. Inco ming messages tors come with many features that help users make el ectro nic messag ing simple. M essages can appear in the In Box; outgoin g communi­ with personal and business communication, include typewritten and handwritten tex t, graphics, cations are held in rhe Out Box until se nt. animations, songs , and voice reco rdings. Th ey can o in and Out Box Rules help auromate mes­ scheduling, and organizing information. be se nt via the AT&T PersonaLink Services to other sagin g tasks, such as automatic filin g based All packages look like the familiar tools they messagin g se rvices , including Anlerica Online, on content, a graphic, or author. AT&T Mail, CompuServe, Internet, MCI Mail, represent and can be accessed with a tap of a Prodigy, RadioMail, SkyTeI, and X.400. finger or stylus. o Flexible addressing. Messages may be se nt to any number o f el ectro nic mail serv ices, by fax, pager, or beamed via infrared. A single message might be addressed to different use rs, all with different services.

Clock ------, October 27 9:12a.m. W Hallway The Magic Cap Clock provides the tim e and date, which is useful fo r quick re fe rence, and it is full y integrated with other packages for accuracy in keeping logs, schedules, and so on. o 12- or 24-hour clock provides accurate time. o Analog and digital clock formats are available. o View local and world time in four cities . o Custo mize clock placement or show the date or time at the top of the screen.

Name Card File ------'

A Name Card File helps users remember informa­ tion conce rning people and organizations. Magic Cap softwa re is designed to reduce data entry, so users can spend their time using the fil e as a refer­ ence, no t main taining its infornlation. The Name Card File is highly integrated with all other packages. o Expandable, customizable Name Cards keep track of people and organizations and any combina­ tion of work and home addresses and phone numbers, any number of cellular phone or pager numbers, e-mail addresses, and so on. Telephone o Auto Entry. Address information about the senders Messaging Forms of electronic messages ca n be automatically o Five electronic mail forms appropriate for busi­ Magic Cap technology provides features to control a entered or updated in the recipi ent's Name Card ness, personal, and other uses are included. The tel ephone line plugged into a Magic Cap co mmunica­ Fil e, $0 it can al ways contain current address bas ic form looks like a postcard , with areas for a tor. It is highly integrated with all other pac ka ges. information. This includes messages arrivin g message, address label , and stamps that indicate o Telephone intflfoce allows users to manuall y dial via the AT &T PersonaLink Services, or from how the message will be se nt (s uch as by fax, phone numbers. America Online, AT&T Mail, CompuServe, e- mail , pager, and so on). O ther forms include o Speed dial. Users can set speed-dial buttons for Internet, MCl Mail, Prodigy, RadioMail, Quick Postcard, Urgent Postcard, Busin ess frequently used numbers. andX.400. Letter, and Plain Letter. New stati onery may eas i­ o Setting locations for work, home, hotel , and so on , o Graphics and text, digital ink, or stamps can he ly be created and added. automati call y determines whi ch area codes to di al added to Name Cards. o Smart stamps ca n perfo rm fun cti ons, such as and whether a dial-our prefi x is required. o Group addresses. Name Cards can be sorted address in g electronic mail messages and o Credit mrd billing. Bill call s to several different into groups, including associates in th e same saning lists. credit ca rds. co mpany, project teams, and groups of similar o Phone logs automati call y create records for all recipi ­ subject or interest. Users ca n send messages to ents, the time and duration of calls, and can include everyo ne in the selected group, via di ffe rent, the user's nOtes. appropriate delive ry choices. o Logs. Information abour all communication is auromaticall y logged, including subject and name. Users ca n add notes and view all logs in one place. o Dial phone numbers automaticall y from Name Cards. File Cabinet Notebook

The Fi le Cabinet is closely integrated with all The Notebook provides a place to jot id eas, other packages to ensure that messages and nOtes maps, shopping lists, diagrall1s, and so on. It is are organized and easy to find . tightl y integrated with other packages and com­ • Drtlwers and folders are available to organize munication featu res . Pages may be attached to messages or notebook pages . Users can defin e messages, faxed, beamed, o r printed. new file drawers and folders, and view folder • Several input methods. Use electtonic ink, CO IHe ntS as li sts . stamps, animated images, sounds, and draw­ • Automated message filing places incoming mes­ ing tools in any combination to accurately sages directly in the proper fo lders and so rts express ideas and emotions. them by conrerH, se nder, or form. • Six stationery types are: plain, lined, graph paper, Users can enter information into the basic list, checklist, and two-column li st. Notebook or tiny other package with the • Index all ows users to view several notebook projected Keyboard. Pages might consist pages at o nce in a reduced view. ofproject to-dos, Lists, maps, or doodLes. • Titles may be give n to pages for accurate orga­ ni zation and quick rde rence.

Datebook

The Magic Cap Datebook otfers a flexible way • Sound stllmps. Add stamps that contain voice to schedule a busy person's calendar. And, like messages, music, and so on to an appointme nr. many packages on the Magic Cap platform, • Multiday meetings, including vacations, the Datebook is highly integrated with other business trips, and so on, can be scheduled. packages and includes the abi li ty to create and • Book multiple meetings. Overl apping appoint­ receive messages, such as requests for meetings. ments are d isplayed on the time bar. • Auto-invite message. Enter meetings in the • Nine appointment types are predefi ned, and Datebook, and an in vitation can be autOillati­ use rs can defin e new appointment types. Use the auto-invite flature that sends call y composed and sent to the attendees listed. Included are: simple, meeting, general, invitations directo, from the Datebook Recipients can accept ot decline the invitation. multiday, to-do, birthday, special day, vaca­ to save time when arranging meetings. I f accepted, the meeting is autOmaticall y tion, or business tri p. entered in the attendees' Datebooks and a • Integrated to-do list. Schedul ed appointments confirmation is aU[o lllar ically sent, simpli fying and to-dos not associated with spec ific times organ izing appoin tments. In vitations can also can be displayed together. To-dos not be faxed. completed are automaticall y roll ed over to • Flexible calendar viewing. View schedules by the next day. year, month, week, or in J 2- or 24-hour days. • Recurring appointments can be set to repea t 'Year view shows all months and days. Month dail y, every weekday, weekly, biweekly, monthly view shows holidays, birthdays, meetings, and by date, monthly by day, yea rl y by date, or multidayappointments. yea rl y by day. • Graphical appointment change. Users can change • Seven alarm settings are ava ilabl e, including at the start time, end time, and duration of the time of the meeting; 5, 10, and 30 min­ ap pointments by dragging the graphi cal utes ahead; and one day, one week, and one rimeii ne. month ahead. • Note attachments. Text or ink notes can be included for each appointment. [ m M[~ .[ ~lo l . L [B [.'

Calculator Button Bar

The CalculatOr is ava il able fo r all kinds of • Desk button returns the user to the Desk scene scheduled with a particular person. Rules help computations. from anywhere in the Magic Cap user interface. users customize the M agic Cap environment • Multiftature {{tleulator supports square roors, • Stamps. The stamp co ll ecti on includes doze ns and automate many routine tasks. powers, and percentages. of both deco rative and fun ctional images . • Tote Bag. Move objects from scene to scene • Tip calculation. Easily dete rmine amounts of D ecorati ve stamps include cl ip art, an imated by dropping them in the Tote Bag. Store tips by percent for resta urants, tax is, hotels, images, or songs. Fu nc tional stamps can be frequently used objects such as logos, favorite and so on. used for specifying message destinations, special so unds, text, or objects. • Scientific fitnctions in clude radian , degree, arc, mail-handling requirements, groups, and Inany • Tool Holder provides access to drawing tools sine, tangent, cosine, IT , log, and inverse. other communication functions. Accessible such as different pencils or crayons; text label • Paper tape displays all calculations in list view from anywhere, the selection of stamps va ries fields; shapes like stars, boxes, and circles; and as if on a paper printout so users can check depending on the context. line tools of va rious widths and angles. th eir work. • Lamp provides global commands that are acces­ • Keyboard Enter text on an onscreen keyboard. sibl e anywhere in Magic Cap so ftware. There T he Keyboard has settin gs for alpha charac­ are commands for direct faxing, printing, filing, ters and numbers. It associates addresses with e- mailing, erasi ng changes, and more. With cities, states, and zip codes, and automaticall y the Find feat ure, search for and locate text sets upper- and lowercase or numbers. and stamps throughout Magic Cap software. • Ti"llSh Truck. Drop items here to throw For example, users can find all appointments them away. Communication Features Automatically create, address, and send Telescript Technology Is Inside • Smart Stationery can include Telescript many types of messages from anywhere in • Telescript engine is integrated into Magic agents that complete tasks on behalf the Magic Cap user interface. Cap software. The platform is ready of the sender and/or recipient. Tasks • Electronic messaging. Registration to take advantage of all the benefits can include updating calendars, generat­ forms for the Telescript-enabled AT&T of Telescript-enabled communicating ing and sending RSVPs, and other PersonaLink Services are integrated into applications that will be provided by useful functions. Magic Cap technology. Other e-mail ser­ independent software developers and • Smart Envelopes. The addresses on vices may be offered by individual Magic service providers. Telescript-enabled messages can contain Cap communicator manufacturers. • Telescript-enabled smart messaging is avail­ agents that perform functions. For exam­ Services provide gateways through which able as part of the AT&T PersonaLink ple, a single message can reach several users can reach millions of members of Services. Members can send deferred different fax machines, pagers, electronic other popular e-mail services, such as faxes and alpha-numeric pages, and they mail addresses, and so on. Or a message America Online, AT&T Mail, can exchange electronic messages with can forward itself to another communica­ CompuServe, Internet, MCI Mail, each other and with users of America tion medium if it remains unread after Prodigy, RadioMail, SkyTel, and X.400. Online, AT&T Mail, CompuServe, a predetermined amount of time. • Direct fox send. Messages can be sent Internet, MCI Mail, Prodigy, RadioMail, • Smart Mailboxes in the PersonaLink net­ directly to Group 11I facsimile machines. SkyTel, and X.400. work control users' messaging activities • Paging support. Users can send alpha­ by providing agents that handle incoming numeric messages to pagers when they and ourgoing messages. Smart mailboxes subscribe ro a messaging service. The can be customized to automatically for­ PersonaLink Services supports ward, copy, and even delete messages. SkyTel paging. • Telephone speed dialer. Automatically make telephone calls using information listed in the Name Card File. • Infrared. Exchange messages such as busi­ ness cards and to-do lists at a maximum distance of three meters. • Accessories. Communicate with computers and accessories using the Magicbus con­ nector. Daisy-chain up to six devices, including keyboards and printers. Add and Users can issue commands with the push remove peripherals wirhout powering off. ofa button. Some commands include finding, filing, or printing text or images; or reverting changes back to their previous status. Communication commands let users communicate by telephone, electronic mail, fox, or infrared.

User Levels o Platform. The Magic Cap platform is object­ o Levels o/gray: four (black, white, li ght gray,

o Getting Started. The tutorial conrains lessons oriented, preemptive, and multitasking. It is dark gray)

that guide new users thtough the Magic Cap designed to run on compact, portable per­ o Touch screen: resistive rype. Supports both user inrerface and built-in packages. Getting sonal communicators. It can also run on srylus and finger input. Started walks them through the necessary desktop PCs.

starr-up functions, such as setting the time, o Server Architecture. Magic Cap technology is Power Management registering for messaging services, and personal­ designed to accommodate various communi­ o Battery types. Supporrs both alkaline and izing Magic Cap software. It exposes users to cation transport modes. The server architec­ rechargeable battery types for mai n power all aspects of the user inrerface, and to special ture allows existing application packages to (actual battery chemistry varies by licensee). functions such as rules and stamps, so users take advantage of additional means of com­ Also supports lithium battery rype for persis­ learn by doing, not just watching. munication without having to be rewritten. tent memory during power off or sleep mode.

o Help informs users about the scene or package o Battery lift varies by li censee. they are in and offers suggestions. Package Characteristics o Battery gauges help users monitor main

o Option Key ptovides access to shorrcuts and o Interpackage Communication. Packages have battery and backup battery. Optional SRAM advanced features. the abili ry to update themselves automatically PCMCIA cards with a backup cell notifies when related information located in other the user when it is low. Assisted Data Input packages changes. Packages work together

o Auto Completion. Typed-in information is auto­ intelligenrly and automatically to share infor­ Communication and Input/Output matically stored in a word list, ready to appear marion when needed. o Infrared port transmits data such as Name automatically when users rype the first few Cards, messages, and notebook pages at 36 letters in similar fields. Customization KB/sec between Magic Cap communicators.

o Autocaps. The Keyboard monitors information o Inteljace. The look or placement of objects in Can control audio/video equipment such as as it is enrered and automatically capitalizes the user interface is fully customizable. televisions and stereos. words in conrext. It also recognizes addresses o Packages are fully customizable, and users can o RS-232C Magicbus support for passive serial or phone numbers and switches to a numeric specifY rules such as "Delete all appointments signaling. keyboard when numbers should be entered. more than a month old," "Make log entry for o Expansion card slot supports up to two each phone call," and so on. PCMClA Type II, 5-volt cards, SRAM,

. Audio Support o Messages can be automatically managed by Mask, OTP, 110, and Flash memory cards .

o Sound Playback can be used in voice messages Magic Cap packages, for example to file or Cards must include the Magic Cap CIS or for alarms, songs, and so on. forward messages, signal important incoming and drivers for compatibility.

o Sound Record. Record voice or any sounds with messages, and so on. o DTMF phone dialing on speaker, or direcrly the built-in mictophone. These sounds may be on telephone.

attached to messages or used as rem i nders. Hardware o Integrated fox/data modem with 2400 baud General Magic li censes Magic Cap technology data exchange and 9600 baud fax send.

Security to the hardware manufacturers that build Magic o Audio input. Bui lt-in microphone for record- o Password asks users to rype in a security pass­ Cap communicators. All Magic Cap communi­ ing voice and music.

word at predetermined times, for example, at cators will have the features listed here; some o Audio output. Built-in speaker.

power up or every hour. will have more. o MIDI music playback supported.

o Padlocks lock doors in the Hallway to permit o ADPCM audio playback supported to allow access only to users who have the ptoper combi­ Microprocessor and Memory other devices to exchange sound fi les. o CPU Motorola Dragon Processor (3.3V, nation. Ptotects users from unwanred copying, o Magicbus smart peripheral porr supporrs highly integrated processor with DMA, serial viewing, or deleting of the contents of a room. optional peripherals such as keyboards, tel e­ o Hardware Serial Number. In case of loss or theft, controllers, 4K cache) phone docks, scanners, and printers. Can unit-specific serial number information allows o System RAM: 1 MB minimum daisy-chain up to six devices. Supports auto­ messaging services to discontinue supporr. o System ROM: 3 MB minimum configuring, hot plugging, and hot removal. o Messaging Security. The AT&T PersonaLink 14.5 MHz maximum bus frequency. LCD and Touch Screen Services encrypts account information and o Hardware security. 48-bit read-only circuitry o Display area: 4.6" x 3" passwords. implements a unique device identification o Display resolution: 480 dpi x 320 dpi feature for theft deterrence, simplified reg­ istrarion, and device/owner authentication. ~ General Magic, Inc. 2465 Latham Street Copyright ©I994 General Magic. In c. All rights reserved. Primed in rh e Unired Stares of America. Companies, names, and /or dara lIsed in sample ou t­ Mountain View pur afC fi ctitious. The General Magic logo. rhe Magic Cap logo . rh e Telescript logo . Magic Cap. and Telescripr are trademarks of GCIlCTal Magic. Inc. n- '" Cali tornia 94040 T'clescripr technology parenr pending. All other rrademark s are th e property or their respecrive owners. General Magic 415 26, 3860 Pan. No. GM·M· MCBROI 293-VI .. ~...... :...... - Telescript• '·

The world of Telescript technology Adventures in the electronic marketplace

• ••• •

su n- '. General Magic Telescript technology: taking online services to the next generation

Telescript technology, of flexibility. There is no limit a personal technology to the types of communicating Telescript''' from General applications that can be built Magic, Inc., is a breakthrough with Telescript software. Its Today's online services communication technology open-endedness is its most At first glance, today's online that will alter the kind, the important feature, since there service market appears is no limit to people's creativity. healthy and poised for strong number, and the scope of growth. It is expected that electronic services that are The ways in which customers the number of online service want to communicate, shop, subscribers will reach 5.5 available to users. Because million by the end of 1994, Telescript-based services are and socialize are as different as compared with 2.5 million at people themselves. the end of 1991. easy to customize according to users' preferences, a new class Yet, after ten years, this repre­ The architectural sents only five percent of the of customer will be attracted potential market. These to electronic services - cus­ advantages: the network services are not only limited as a platform in functionality, but they also tomers who simply would require users to learn a great never consider using what Telescript technology is an deal before they can make exists today. good use of them. This is not implementation of a program­ unusual for technology that ming language that is spec­ is in its infancy, like the first Telescript technology leapfrogs and second generations of ifically designed for communi­ electronic communications. current technologies and gives cation and communicating vendors and users a new level applications. It enables features

Remote procedure calling The current model of communicari on employed by mosr online se rvices and networked computers is based on remore procedure calling. Remore proce­

dure calling requires rh ar dara consranriy Remote procedure calling requires that n avel back and forch across networks. data take numerous trips across networks making requests and delivering responses. Telescripr rechnology provides an The user must remain online, which takes alrernarive, more effi cient, paradigm time and leads to high network costs. call ed remote programming. that are not possible with carry out those functions in Once a vendor puts up a today's online services. This the network, such as to sort Telescript-based network ser­ is due in part to some key your mail. There is no flexibil­ vice, anyone who can program architectural advantages. ity to this setup. using the Telescript language, or commISSIOn programs usmg Currently, to communicate Telescript technology is based Telescript technology, can electronically, a message con­ on a very simple yet extremely add an infinite variety of ser­ taining some information is powerful and all-encompassing vices and functions to it. A sent from one computer concept. Every message is a Telescript network is defined through a static network to Telescript program and every by the user, not just the vendor. another computer. Sometimes network is a receptacle or the message can contain some Telescript interpreter for pro­ predefined instructions to grams. The network changes fetch specific information at from a predefined rigid system the other end and bring it into a flexible platform for back. In the most sophisticated applications and services. systems, a set of predefined functions created by the ven­ A program can do something Telescripf M dor of the system can be as simple as sorting and dis­ attached to the message to tributing mail or as complex as shopping for a bargain vaca­ tion. Any program can be sent into the network at any time.

Remote programming With remote programming, the client With Telescript technology, people program literally moves itself into the send programs across networks to other server machine, where it interacts with computers or communicators that the server program locally. As a result, process their requests remotely. T hese the connection only needs to be held programs are written in the Telescript Telescript agents "go" to places on other long enough to allow the client program language. remote machines, where they interact with to enter the server machine. other agents on behalf of a user. Because agents are remote programs, users only need to stay connected long enough to launch their agent into the network. This makes connecting to the network via wire­ less and wireline media more practical, and it means users don't have to stay online. Agents, places, and go: the building blocks of the electronic marketplace

Agents environment they find them­ Agents are the Telescript selves in; then, if necessary, e­ they can change from their GO :t- programs that are sent across networks. They are encapsula­ original course of action to an There are three simple yet tions of users' instructions that alternative plan. powerful concepts in the Telescript language: agents, perform all kinds of tasks in places, and go. These places on Telescript-enabled For example, concepts make it easier for you might vendors and developers to networks, places such as elec­ create communicating tronic mailboxes, calendars, send an agent applications and services. markets, or gathering points. to the online flower shop with a People who dispatch agents request to order a bouquet of can think of them as exten­ roses for $50 or less. If the sions of themselves, capable of shop only offers roses starting gathering information resource­ at $60, you could have provid­ fully, negotiating deals, and ed your agent with instruc­ performing transactions. They tions to choose a different type can be programmed to enact of bouquet for $50, or have the the unique, personal wishes of agent leave the flower shop, each user. Agents are also consult the network directory, intelligent, because they have and find another florist with a contingency plans. They better price. examine themselves and the

Electronic marketplace On a Telescript-enabled network, called the electronic marketplace, mobile agents go to places and interact with other agents.

On Mainframe 1': Telescripl'·

Places Once places have been created, Go A place is a venue where agents they may be combined in any In the Telescript language, can meet other agents. Like an fashion to create new and there's a simple procedure that agent, a place is an object cre­ interesting applications. For initiates the communion of ated in the Telescript language, example, there might be a ticket agents and places. It is the pro­ but places are stationary. Your agency, a restaurant listing ser­ gram command go. Agents go computer or personal commu­ vice, and a flower delivery to places and interact with nicator is a place, and so is the service, each running indepen­ agents they meet there. It's one online florist that exists on dently. A personal concierge of the ways that the Telescript the mainframe maintained by company might choose to language reduces the complex­ the service provider. In the create an entertamment coor­ ity of network programming, example of the online florist, dinator agent that knows how and it simplifies the job for the shopper's agent interacts to buy tickets, make restaurant developers who are providing with the florist agent to order reservations, and deliver solutions that involve resources a bouquet of roses. Places, flowers on the in many different parts of like agents, are intelligent, and evening of a the network. they choose who, when, for performance. how long, and why agents Agents allow In networks enabled by can enter. all services pro­ Telescript technology, agents vided in the electronic market­ go to places and interact with place to be combined in new other agents. It seems like a and interesting ways. simple model, but its implica­ tions are quite powerful.

Not a user interface, device will provide an interface to their personal tastes and LCJ yet compatible with them all Telescript technology that is different individual requirements to r-­ As a behind-the-scenes technology, from that of a Newton determine what function- Telescript has no look and feel of its device. Moreover, each aliry they want and how / c c c c c c c c'-. . d I own. When it is incorporated into application developer will t I1ey want It expresse . L ______. different kinds of platforms, the conven­ determine what kind of tions of those platforms will be used to agents are appropriate for convey the functionaliry of Telescript the functionality provided. Some agents technology. A Macintosh, for example, will look like checklists or forms, others will have a different way to express will look like robots or pets, and still agents than a Magic Cap'" /-===-~/? others will be encapsulated in a button communicator will; an EO ~ {:/ or menu. In all cases, users will exercise Personalized agents perform complex tasks for their users

Apple We used the simple example restaurant, in addition to AT&T of purchasing flowers from an ordering a bouquet of roses. online florist, but let's suppose You can specify the types of Matsushita that you want to arrange for services that you're looking for, Motorola something more complicated. the amount you are willing to Perhaps you want to arrange spend, and other important the details of an entire special criteria. You can also indicate Sony event, such as celebrating a contingencies, which give the

Leading vendors from the wedding anniversary. You agent the power of negotiation. consumer electronics, could purchase a Telescript­ telecommunications, comput­ ing, and information industries enabled communicating Compound interactions are using the power of application that helps plan In the network, the agent Telescript technology to build the electronic marketplace. special events. first visits the place called the Directory in the electronic Idea"y, users should be able to send their agents anywhere First you would provide the marketplace, which is like an to do anything they want. agent in this application with online yellow pages that con­ Therefore, making Telescript technology all-pervasive a list of your intentions. For tains a list of all of the avail­ brings customers real value. example, you'd like to find two able shops. The electronic General Magic is committed tickets to Phantom ofthe Opera to making Telescript available marketplace could be a single on a variety of systems and to on the night of your mainframe, or it could be a host of service and applica­ anniversary and make tion developers. A great bene­ fit of including Telescript in dinner reservations at different systems is that it the closest four-star serves as the lingua franca among disparate systems, connecting them and making them accessible to users.

AT&T PersonaLink Services- The first one of these services is the Telescript-based service smart messaging. AT&T has harnessed the power of Telescript technology and is a pioneer in creating a nerwork service based on this breakthrough technology. This service, called PersonaLink, will act as a host to all kinds of Telescript applications from electronic mail, to services that offer ATaT diverse sources of information, to a real electronic marketplace with shops offer­ ing goods of all types. Telescripl'"

many different Personal interactions Smart, resourceful agents computers each When it arrives at the shops, Agents can assess the condi­ maintained by your agent interacts with the tions of the environment they different shop­ agents there and negotiates to are in and make decisions on­ keepers-Lilly the florist, secure the things you're look­ the-fly. Maybe you waited Pierre the restaurateur, and so ing for. Perhaps you've indicat­ until the last minute to make on-linked by a common ed that you'd like seats on the these arrangements and your directory and network service aisle, not too close to the agent needs to expedite its provider. Either way, with one orchestra pit. Your agent can interactions and negotiations. trip across the network, your arrange that. All agent interac- For example, if the restaurant . . agent visits all of the shops tlons are umque. has not responded to your required to arrange the entire agent's request within two evening. In addition, you do The agent has been pro­ hours, it can choose to find not need to know the name grammed to take note of the another restaurant. of the ticket agency or flower start and end times of the per­ ~hop, or whether there are any formance, and based on that After completing its interac­ four-star restaurants in the information, to determine the tions and negotiations within theater district. Your agent will time of the the electronic marketplace, figure it out. Agents are capa­ dinner reser­ your agent will come back to ble of performing compound vations. It's you with the theater tickets, ~. interactions, a valuable service another way dinner reservations, to busy people. agents are able to personalize and flowers their interactions. you ordered.

Smart stationery can travel through the Smart envelopes seek out the recipients Smart mailboxes automatically screen, service and land in a recipient's system, based on criteria specified by the sender. distribute, and forward electronic mail where it can perform certain actions such Urgent messages may be expedited; for based on the subject matter, the sender, as booking appointments, asking for example, a message that expects a and the recipient's requirements. confirmation and permission to involve response within a specified time may be another party, and other helpful tasks. delivered in several ways, including pager and fax to help it reach the recipient. Agents: delivering the goods whenever you say, "I want ... "

The possibilities for the types liMy agent booked the flight, of services that are available monitored the schedule, on Telescript-enabled net­ / works are as wide-ranging as and notified me that the the imaginations of those who flight was delayed." develop communicating appli­ cations. As new communicat­ liMy agent is sorting through ing applications are created, If you frequently travel to the mail in my mailbox and they can be added to the different cities, you could use a sending everything that network and consumers can Trip Planner communicating refers to myoid project to choose to take advantage of them. A Telescript network is application to make the the team of people working different from any other online arrangements by dispatching an on it now. I don't even have service because of Telescript to see any of it." agents. You can send intelli­ agent once. Without Telescript gent agents out into the net­ you would have to make dozens work to perform many differ­ of phone calls to plan the trip. Without Telescript technology, ent tasks-either simultane­ all electronic mail has the same ously or sequentially - and those tasks are personalized. From the far-reaching Telescript priority (although messages can application, you can commis­ be labeled "urgent," most do You can have agents that not contain any special capabili­ satisfy your "I want" urges. sion an agent to negotiate with Many of these so-called I want airlines for ideal flights and ties), and people often receive urges center around communi­ too much unrelated e-mail. cation and information: I want seats; hotels for a good rate and to know, I want to purchase, convenient location; and restau­ Telescript-enabled electronic I want to tell, I want to share, rants, health clubs, and rental mail is personalized, it can be and so on. car companies to line up the filtered, and it has the ability to Here are some examples 4 other aspects of locate its recipients. of how agents can work for you to provide the things ~11111111~.:"::_:'; the trip. This means that your mailbox you want. ~ Even once you've booked the can perform work for you. trip, your agent can stay in the You can arrange for all the mail network and monitor your that arrives concerning a partic­ flight. You can be notified if it ular project to be automatically has been delayed, so you won't forwarded to your assistant have to rush to the departure or project team. You can be gate only to discover you have notified immediately when a three hours to wait. message arrives from a family member. This type of mailbox customization helps you stay in better touch, with no extra effort. 0F~ Telescripl"

You can also arrange for a single II My agent will notify me of act. Like all Telescript-enabled message to be broadcast to many any news concermng the applications, the Stock Alert different people by various stocks I've invested m/' encrypts all transactions for communication media, such as secunty. pager, fax, and e-mail. And, if a Like many people who own message sits in an e-mail in box stock, you might find it difficult II My agent just went to for a length of time without to take the time to actively different stores in the electronic marketplace being read, it can automatically manage your portfolio. Or maybe you're an active investor, looking for a good deal on turn into a fax or a page. A the stereo system I want." Telescript agent can help get an and you're eager to get timely information. A Telescript­ urgent message to someone no Rather than enabled Stock Alert application matter where he or she is. spending time on could help. the telephone or II My agent delivered a ViSitIng stores, wireless message to my You could enlist an agent to live you can send an spouse's communicator in the network and monitor all saying that I was delayed of the stocks you own, plus a agent into the network to do in meeting." a few that you're just interested in your shopping. You could watching. And stock prices specifY the exact make and model of a particular stereo sys­ When a two-hour meeting just aren't enough-after all, turns into a three-hour debate, you're more interested in get­ tem and send an agent to find it's difficult and awkward to the best price. In the electronic ting timely access to news that's leave to make a phone call to let marketplace, your agent visits a driving the stock price. You can goods directory to find which someone know that you are instruct your agent to alert you detained. With a portable per­ any time news arises, such as local stores carry the product. sonal communicator and a sub­ The agent visits each shop, when earnings reports are issued determines the lowest price, and scription to a Telescript-enabled or in the event of company service, you can discreetly dash returns to you with the name restructurings. With every stock and location of the store that off a note explaining that you'll alert, your agent can also send has the best price. be late. If your recipient has price and volume information. already left and is on the road, the agent can route your If you decide you want to sell message wirelessly to reach his the stock, you could press a or her personal communicator "sell" button, enter the in the car. sell price and the num­ ber of shares, and then authorize the agent to notifY your broker to Users don't need to understand Telescript technology to understand its benefits

Time savings All key device platforms can We all want to excel at what we benefit from Telescript technolo­ do. Yet the workplace has gy when they are enabled by a become far more complex than portable Telescript engine. Any it was even ten years ago. We all hardware running a Telescript want to be able to devote time engme can communicate seam­ to our families, our community, lessly with any hardware that also Telescript technology offers and our personal lives. We runs a Telescript engine. You no real benefits for consumers. would like to stay aware of the longer have to be concerned with Because they will only experi­ technical gateways or wrangle ence Telescript technology world around us. There simply as part of another network, are not enough hours in a day with awkward addresses. service, or product, users may never know exactly how to keep up with all of the com­ Telescript technology affects mitments we would like to The Telescript language has what their lives. But they will know make. Ironically, routine tasks it takes to become the lingua their services and networks franca of communication, and it are a lot more powerful, per­ are always the most annoying sonal, and fun to use. and time-consuming. has already been chosen by lead­ ing companies in several indus­ Communicating applications tries. Some of those companies created with Telescript include: AT&T, which is build­ technology have mobile ing the first Telescript-enabled agents built in. Agents public network; Apple, Motorola, enable you to project Matsushita, Philips, and Sony, your intentions into the which are developing personal network, so you can get communicators with Telescript more done. engines; and eShop and Mead Data Central, which are provid­ One community ing some of the first communi­ cating applications. People want to communicate with all kinds of acquaintances, Expression not just with the people on their LAN or those who happen Telescript technology can enhance to run the same kind of operat­ electronic messaging services. ing system. And we don't want Today's electronic messaging to worry about technical systems don't allow for a broad incompatibilities. range of input methods across different types of machines. The rich message content in the Telescript'"

Telescript Two important features are choose the type language, however, authority and permits. Agents of network they enables people to communicate and places both have permits, can afford. with a broad spectrum of which determine how long they sounds, graphics, animations, can live, where the agents can Choice and text. go, who they can interact with, Today, public • how much money they can electronic data networks People prefer to communicate in spend, and other important provide various features. different ways that let them limitations. All agents and The decision regarding which express the full creativity and places have authorities that features to offer is made by the subtlety of their thoughts. They identify them and prevent them network provider, so users have want their irony, frustration, joy, from being dangerously anony­ limited choices. and triumph-or whatever mous. These are just a couple of emotion they are feeling- to the many security features built The Telescript language, how­ come through. Telescript tech­ into Telescript technology. ever, makes it possible for inde­ l;1ology is completely open-ended pendent developers to build in the kinds of data it can handle. Affordability applications that can be freely People want to communicate added to any online service. Safety freely without spending a lot of Users don't have to wait for net­ Many transactions in the elec­ money. The remote program­ work services to decide to install tronic marketplace are with mer­ ming paradigm of the Telescript the new application or upgrade. chants or services that require a architecture requires fewer trips They can choose from a range transfer of funds. A great deal of across networks than does the of services and can access them communication will contain remote procedure calling model, whenever they like. confidential information. When so it's an efficient use of net­ agents that originate in one place work time-which is especially And people can choose from are allowed to travel to other important for low-speed or among the different types of places, subscribers and service wireless networks. machines they use to reach the operators want to feel secure that electronic marketplace. The those agents will not cause prob­ Telescript functionality is trans­ Telescript engine can be ported lems. Users and vendors are pro­ port-independent. It can be to everything from PCs run­ tected from fraud, delivered through telephone ning the Windows operating theft, and viruses by lines, wirelessly, on local or wide system, to Macintosh comput­ several safety fea­ area networks, by cable, or by ers, to Magic Cap personal tures provided by any other means. Telescript communicators. Everyone can Telescript technology. applications will simply take be a part of the electronic advantage of the underlying marketplace that Telescript r~ infrastructure. Customers can technology makes possible. ~ n- '" General Magic, I ne. 2465 Latham Street Mountain Vi ew Cali fornia 94040 4152613860

© 1994 General Magic. Inc. All rights reserved. Printed in th e United States of America. Companies, names. andlor data used in screens arc fict itious. The General Magic logo, the Magic Cap logo. the ldcscript logo, Magic Cap, and Telescripr are trademarks of General Magic, Inc. Telescri pt technology patent pending. AJI other trademarks are th e property of th eir respective owners.

Pan No. GM-M-TS BROI 293-V1