REPORT TO CABINET 12 JULY 2016

TITLE OF REPORT: CORPORATE 2020 TARGET SETTING REPORT

REPORT OF: Jane Robinson, Chief Executive

Purpose of the Report 1. Cabinet is requested to approve the setting of a 2020 targets as part of the Council’s corporate Performance Management Framework to support the delivery of the Council Plan and Vision 2030.

Background 2. The Council Plan 2015-2020 was approved by Cabinet in July 2015, with Gateshead’s Sustainable Community Strategy - Vision 2030 - also refreshed and agreed by Cabinet on the 3rd November 2015. Both documents endorse shared desired outcomes for Gateshead, which are:  Prosperous Gateshead – a thriving economy for all -;  Live Love Gateshead – a sense of pride and ownership by all; and  Live Well Gateshead – a healthy, inclusive and nurturing place for all.

4. As a result of the development of a new Council Plan for 2015-2020, evaluation took place which identified the need to amend the Corporate Performance Management Framework to support decision making and ensure the Council continues to be effective, fit for purpose and sustainable. This report forms part of the Council’s performance management framework and sets out the Strategic Indicators (SIs) targets for the period to 2020, for consideration by Cabinet.

Target Setting 2020 5. Previously, on the 19 April 2016, Cabinet approved the revision of the corporate strategic indicator set and a change to the identification of tracker and target indicators and to replace the current rolling five-year performance targets with a single fixed 2020 target, where appropriate.

5. A revised list of strategic performance indicators has now been identified to support the monitoring of progress in delivering the outcomes of the Council Plan and Vision 2030. This has involved both the identification of new indicators and the removal of others. The Council’s framework includes national frameworks that have been introduced including the Public Health Outcomes Framework (PHOF); NHS Outcomes Framework (NHSOF); Adult Social Care Outcomes Framework (ASCOF); and Children and Young Peoples Outcome Framework (CYPOF).

6. To ensure the Council satisfies its Public Sector Equality Duty, indicators were also developed, for the equalities objectives identified in the Council Plan, to enable measurement and monitoring of performance in these areas. The equalities objectives have been reviewed in 2016, in line with legislative requirements.

7. Cabinet agreed on 15 July 2014, that future target setting would be received on an exception report basis highlighting areas where:  there is a material deviation between actual performance and expected performance;  there are inspection and internal audit recommendations;  there have been amended national and local priorities, including changes in legislation; and  benchmarking and comparison of targets and performance information.

1 8. To ensure strategic indicators match the outcomes it is proposed to:  continue to report to both overview and scrutiny committees and Cabinet every 6 months on progress (with appropriate additional performance data included).  replace the gathering and reporting of five year rolling targets and instead categorise strategic indicators as either a "Tracker" or a ”Target” indicator. Key performance indicator progress will be reported against these two indicator types. Target and tracker indicators are defined as: . Target indicators - targets are realistically able to be set for these indicators where improvements can be measured regularly and can be actively influenced by the Council and its partners. An example would be the percentage of business rates collected. A fixed 2020 target will be set and progress towards this target will be reported; and . Tracker indicators – where performance will be tracked, benchmarked and reported but where a 2020 target will not necessarily be set but rather the longer term trend will be monitored, as the Council and partners are able only to partially influence the outcome. An example of this would be the PHOF indicator Children in low income families.

10. Information, available to date, on the performance of each SI target for the period 2015/16, is subject to a separate report on this agenda.

11. Each Overview and Scrutiny Committee has considered a report for the proposed 2020 targets in tandem with the year-end performance of each of the SIs for 2015/16. Full versions of the reports have been considered by each Overview and Scrutiny Committee will be published online.

Recommendations 12. It is recommended that Cabinet consider the comments made at each of the Overview & Scrutiny Committees and approve the proposed 2020 targets set for the SIs (Appendices 2 & 3) to ensure the Council’s performance is continuously improving to contribute to the delivery of Vision 2030 and the Council Plan.

2 APPENDIX 1 Policy Context 1. This report forms revises the Council’s performance management framework and sets out the Strategic Indicator targets to 2020, in line with the new Council Plan 2015-2020.

Background 2. Performance management is a positive tool that enables improvement, where possible, and safeguards service sustainability where necessary. Among its benefits are:  ensuring corporate objectives are prioritised and that resources are allocated effectively;  improving services and outcomes for local people;  motivating and engaging staff by ensuring that individuals are aware of their own targets and goals and how these contribute to achieving the Council’s vision;  ensuring that significant risks to the achievement of objectives are identified and managed and integrated with performance and  providing early warning and rectification of poor performance

Consultation 4. Each Overview and Scrutiny Committee has considered a report for the proposed 2020 targets in tandem with the year-end performance of each of the SIs for 2015/16 during June 2016.

4. The Deputy Leader, Cabinet Member for Performance Management, has been consulted in preparing this report. The Chairs of the Overview & Scrutiny Committees have been consulted. Two Change Programme Ways of Working officer workshops have been held on performance to help develop the proposal, as well as a series of individual meetings with strategic and service directors around the most appropriate strategic measure indicators.

Alternative Options 5. There are no alternative options with regard to the report as the recommendation supports the Council’s general duty to secure continuous improvement in the way functions are exercised, having regard to a combination of economy, efficiency and effectiveness.

Implications of Recommended Option

6. Resources a) Financial Implications - The Strategic Director, Finance and ICT confirms that there are no financial implications arising directly from this report. b) Human Resource Implications - There are no human resource implications arising directly from this report. c) Property Implications - There are no property implications arising directly from this report.

7. Risk Management Implications - There are no risk management implications arising directly from this report.

8. Equality and Diversity Implications - There are no direct implications arising directly from this report, however, services will continue to ensure the impact of policy decisions do not disproportionately affect certain communities or individuals through Equality Impact Assessments. There are a number of strategic indicators in Appendix 2 that support the Council’s equality objectives, in accordance with the Public Sector Equality Duty reported previously to Cabinet on 15 March 2016.

9. Crime and Disorder Implications - There are no crime and disorder implications arising directly from this report.

10. Health Implications - There are no health implications arising directly as a result of this report.

11. Sustainability Implications - There are no sustainability implications arising directly as a result of this report.

3 12. Human Rights Implications - There are no human rights implications arising directly as a result of this report.

13. Area and Ward implications - There are no area and ward implications arising directly as a result of this report.

14. Background Information  Council Plan 2015-2020 report to Cabinet 14 July 2015.  Gateshead’s Sustainable Community Strategy - Vision 2030 - agreed at Cabinet, 3 November 2015.  Refresh of Equality Objectives report to Cabinet on 15 March 2016.  Review of the Corporate Performance Management Framework report agreed at Cabinet on 19 April 2016.

______CONTACT: Marisa Jobling Extension: 2099 4

APPENDIX 2 PERFORMANCE MANAGEMENT STRATEGIC INDICATORS TO MONITOR DELIVERY OF THE COUNCIL PLAN 2015-2020 Indicator: Desired Reporting Year End Target Year End North East National Target Prosperous Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Council Plan Outcome: An increase in the working age population: 63.5% Working age population – no. of New Higher is Andrew 63.5% 63.5% PG1 New New (127,400 127,799 residents aged 16-64 (Tracker) (Jan-Dec 14) (Jan-Dec 14) better Marshall Jan-Dec 14) No No New Higher is Andrew 93,095 PG2 Increase overall housing supply New New comparable comparable 96,167 (Tracker) better Marshall (2015) data data Proportion of long term empty New Lower is Andrew PG3 1.84% New 1.71% 1.34% 0.88% 1.19% homes (Tracker) better Marshall Council Plan Outcome: More private, public and social investment: No No Number of enterprises in New Higher is Andrew PG4 4,455 New 4,835 comparable comparable 5,200 Gateshead (Tracker) better Marshall data data Council Plan Outcome: More and better paid jobs with more people in work: Employment rate – people New Higher is Andrew 72.3% Above NE < 1% below PG5 economically active in work or New New (Jan 14 - 72.3% (Tracker) better Marshall average UK average training aged 16-64 Dec 15) Above No Economic activity rate - % of all Existing Higher is Andrew 75.9% 79.2% PG6 (Oct 13- 79.7% (Oct 14 - regional comparable 80% people aged 16-64 (Tracker) better Marshall Sept 14) Sep 15) average data

Proportion of residents receiving Existing Lower is Andrew To PG7 13.7% 13% 12.8% 12.7% 9.2% main out of work benefits (Tracker) better Marshall reduce

Gross average weekly pay of New Higher is Andrew PG8 £484.95 New £483.30 £484.80 £527.70 £533.30 residents (not self-employed) (Tracker) better Marshall Residents employed in New Higher is Andrew 38.1% 38.1% 44.4% PG9 occupations requiring higher New New 37.8% (Tracker) better Marshall (Jan-Dec 15) (Jan-Dec 15) (Jan-Dec 15) skills levels New Higher is Andrew 92,700 Awaiting PG10 Number of jobs in Gateshead 93,200 No comparable data 96,500 (Tracker) better Marshall (2014) data release

Number of residents self New Higher is Andrew 6.7% 7.5% 10.2% (GB) PG11 6.8% 6.2% 7% employed (Tracker) better Marshall (Jan –Dec 15) (Jan–Dec 15) (Jan–Dec 15)

5

Indicator: Desired Reporting Year End Target Year End North National Target Prosperous Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 East (RAG) 2020 New/ (RAG/ (RAG) (RAG) Equality TREND) Council Plan Outcome: Fewer people with low level skills and more people with higher level skills-Improved educational attainment / increased learning and development: Gross weekly pay of jobs in New Higher is Andrew £510.90 PG12 New £492.90 £488.70 £529.60 £520.00 Gateshead (NOMIS) (Tracker) better Marshall (2014) Baseline Proportion of Gateshead jobs New Lower is Andrew No data No data PG13 19.8% New started TBC paying less than the Living Wage (Tracker) better Marshall available available April 2016 Proportion of residents with no New Lower is Andrew 8.5% 10.3% 8.6% PG14 11.4% 10.1% 6.9% qualifications (aged 16-64) (Tracker) better Marshall (2015) (2015) (2015) Proportion of residents qualified New Higher is Andrew 53.2% 54.2% 57.4% PG15 52% 52.6% 58% to NVQ3 or above (Tracker) better Marshall (2015) (2015) (2015) Apprenticeships within the New Higher is Deborah PG16 New - (NB: dependent on detail of agreed final Government legislation) workforce (Target) better Hill Existing Lower is Val PG17 Reduce NEET rate 7.6% 7.0% 5.3% 5.7% 4.3% 4.8% (Tracker) better Hall Increase the % of Gateshead New Higher is Steve PG18 New New 32.4% 20.9% 19% 40% schools rated Outstanding (Tracker) better Horne Maximise the % children offered New Higher is Steve 95% 93.7% 92.7% 88.4% PG19a a place at their preferred primary New 97% (Target) better Horne (2015) (2016) (2016) (2016) school Maximise the % children offered New Higher is Steve 92% 82.8% 91.8% 84.1% PG19b a place at their preferred New 95% (Target) better Horne (2015) (2016) (2016) (2016) secondary school Reduce the % of children in low Existing Lower is Val 21.4% 20.53% 22.2% 18% PG20 income families (formally 21% 18.5% (Tracker) better Hall (2012) (2013) (2013) (2013) children in poverty) Educational attainment: Increase the % of children Existing Higher is Steve N/A Ends achieving a good level of 57% 59% 63.7% 63.1% 66.3% PG21 (Target) better Horne 2016/17 development at age 5 (Only statutory for one more year) Increase the % of children PG22 attaining expected standard at a-c the end of KS1 (New measure used from summer 2016)

PG22a Reading New Higher is Steve New N/A New New New 90% (Target) better Horne 6 Indicator: Desired Reporting Year End Target Year End North National Target Prosperous Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 East (RAG) 2020 New/ (RAG/ (RAG) (RAG) Equality TREND)

PG22b Writing New N/A New New New 84% New Higher is Steve (Target) better Horne PG22c Maths New N/A New New New 90%

Increase the % of children attaining the expected standard New Higher is Steve PG23 New N/A New New New 85% at the end of KS2 (New - used (Target) better Horne from summer 2016 Increase the % of children achieving 5 or more A*-C GCSE 53.8 Existing Higher is Steve 55.4% (2014/15 PG24 including Maths & English (final 58.5% 59% 58.1% N/A (Tracker) better Horne (2014/15) all English year 2016 with 2017 first year of authorities) the new 1-9 grade ) Raise Attainment 8 - scores of pupils at the end of KS4 (NB: New Higher is Steve PG25 New New New New New C or 5 New - used from baseline of (Tracker) better Horne summer 2016) Raise Progress 8 – scores of Steve pupils at the end of KS4 (NB: New Higher is PG26 Horne New New New New New -0.03 New measure used from baseline (Tracker) better

of summer 2016) Equality Objective: Increase levels of ambition and aspiration of vulnerable groups across Gateshead Reduce the gap between

Attainment 8 & Progress 8 New / Lower is Steve PG27 scores of disadvantaged Equality New New New New New TBC better Horne pupils/disadvantaged peers at (Tracker)

KS4 (2016 baseline) Increase the % of vulnerable children achieving 5 or more A*- C at GCSE including Maths & English: (NB: To end at 2015 and replaced with PG26 PG28a Existing Higher is Steve Looked After Children (LAC) 8.6% 21% 20% 11% 13.8% N/A (Tracker) better Horne Existing Higher is Steve PG28b Free School Meals (FSM) 29.1% 41% 28.1% 30.5% 33.3% N/A (Tracker) better Horne Existing Higher is Steve PG28c Special Educational Needs (SEN) 20.0% 25% 21.2% 18.2% 20% N/A (Tracker) better Horne

7 Indicator: Desired Reporting Year End Target Year End North East National Target Live Love Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Council Plan Outcome: Confident and more aspirational population acting as Gateshead’s strongest advocates Residents survey responses No No Satisfaction - Gateshead as a Existing Higher is Marisa 64.5% LL1 N/A 75% (New comparable comparable 80% place to live (Tracker) better Jobling methodology) data data Residents survey responses Consulted/engaged population Existing Higher is Lindsay No survey No data No data No data LL2 (e.g. taking decisions with the 31% 33% (Target) better Murray 2014/15 available available available public/not for them etc.) Communities get on well Existing Higher is Lindsay No survey No data No data No data LL3 together 58% 60% (Tracker) better Murray 2014/15 available available available

Council Plan Outcome: A community who take pride in Gateshead the place and enjoy and engage in world class culture and heritage that contributes to a sense of belonging and wellbeing: Residents survey responses Decrease the % of people who Existing Lower is Alice 7.9% 6.30% LL4 7.30% 6.10% 4.80% 4.8% are dissatisfied with life (Target) better Wiseman 2013/14 2014/15 Volunteering Existing Higher is Lindsay No survey No data No data No data LL5 Increase formal volunteering 23% 25% (Target) better Murray 2014/15 available available available Increase the number of visitors New Higher is Lindsay Not Not To LL6 New New 1,003,215 to Gateshead (Tracker) better Murray comparable comparable increase

No of new social enterprises New Higher is Lindsay No data No data LL7 New New Baseline To Track supported (VCS Organisations) (Tracker) better Murray available available

4,281 visits 5,100 No. of visits to libraries per New Higher is Lindsay 5,034 visits 4,382 visits LL8 New New per 1000 per 1000 per 1000 visits per 1,000 population (Target) better Murray (2014/15) (2014/15) (2014/15) 1,000 Gateshead people who care about their local area and share responsibility for making and keeping our environment the best it can be: Existing Higher is Colin 37.58% 44.9% LL9 Improve the recycling rate 35.91% 45% 33.1% 45% (Target) better Huntington (2014/15) (2014) Increasing homes in the No No Existing Higher is Peter LL10 highest energy efficiency 54.66% 53% 54.56% comparable comparable 60% (Target) better Udall bands data data 7% Available Available Available Reducing Council carbon Existing Lower is Peter 35% LL11a 15.3% (35% summer summer summer emissions - actual (Target) better Udall Cumulative Cumulative) 2016 2016 2016

8 Indicator: Desired Reporting Year End Target Year End North East National Target Live Love Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) 7% Available Available Available Reducing Council carbon Existing Lower is Peter 35% LL11b 12.7% (35.00% summer summer summer emissions – weather corrected (Target) better Udall Cumulative Cumulative) 2016 2016 2016 Available Available Available % of renewable/low carbon/ New Higher is Peter LL12 1.5% 12% summer summer summer 16.80% energy generated locally (Target) better Udall 2016 2016 2016

9 Indicator: Desired Reporting Year End Target Year End North East National Target Live Well Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Council Plan Outcome: The destination of choice for families with a range of excellent and affordable housing options: Data Data Data To be Increase the number of affordable New Higher is Andrew 24,788 LW1 Baseline@ New released released released confirme homes (Target) better Marshall 31 March 15 Sept 2016 Sept 2016 Sept 2016 d Council Plan Outcome: A place where children have the best start in life: % of mothers smoking at time of Existing Lower is Alice 15.1% Awaiting 18.0% 11.4% LW2 12.8% 9.9% delivery (Tracker) better Wiseman (2014/15) data (2014/15) (2014/15) Equality Objective: Support vulnerable groups at most risk of poverty and deprivation Awaiting The number of eligible 2 year New / Awaiting Higher is Val 80% data LW3 olds accessing their free early Equality New New data from 72% better Hall Autumn 2015 from learning place (Target) service service Reduce excess weight 4-5yr olds 23.1% 23.7% 21.9% LW4a (excess weight = Obese / 22.1% 18.1% 2014/15 2014/15 2014/15 Overweight) Existing Lower is Alice Published Reduce excess weight 10-11yr (Tracker) better Wiseman Dec 16 34.0% 35.9% 33.2% LW4b olds (excess weight = Obese 32.2% 25.0% 2014/15 2014/15 2014/15 /Overweight) Number of people undertaking 34.5% sport and activity recreation in Existing Higher is Lindsay 35.5% 36.7% LW5 31% 27.1% (Oct 14- those aged 14yrs+ (1x30mins per (Tracker) better Murray 2014 Oct 14-Oct15) Oct 15) week) 64.3 per Number of children with a child Existing Lower is Elaine 62 per 68.1 per 59.5 per 42.9 per 54 per LW6 10,000 10,000 10,000 protection plan (Target) better Devaney 10,000 10,000 10,000 (2014/15) (2014/15) (2014/15) Equality Objectives: Support vulnerable groups most at risk of poverty and deprivation Work with families - national New/ No No Troubled Families Programme - Higher is Val 1,054 4,020 LW7 Equality New New comparable comparable No. of families engaged by better Hall families families (Target) data data Families Gateshead. Equality Objectives: Gateshead the place – to improve the range of housing across Gateshead for vulnerable groups Ensure young people leaving care & homeless are supported New/ No No to have a safe place to live Higher is Elaine LW8 Equality New 100% 97.9% comparable comparable 100% appropriate & sustainable better Devaney (Target) data data accommodation

10 Indicator: Desired Reporting Year End Target Year End North East National Target Live Well Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Equality Objectives: To increase the level of ambition and aspiration of vulnerable groups across Gateshead Ensure young people leaving New/ care are supported to be in Higher is Elaine LW9 Equality New 71% 50% 45.3% 47.7% 71% education, employment better Devaney (Target) apprenticeships or training. Council Plan Outcome: A place where older people are independent and are able to make a valuable contribution to the community: Delayed transfers of care from New Lower is Paul LW10 New New 213.1 days 170.5 days 348 days 165 days hospital in days per 100,000 (Target) better Grubic Helping Older people to live at Existing Higher is Paul 86.4% 82.1% LW11 independently at home 91 days 81.2% 88.7% 85.6% 86% (Target) better Grubic (2014/15) (2014/15) after discharge from hospital Repeat safeguarding adult Existing Lower is Val LW12 26% Baseline – new definition following Care Act 2014 TBC enquiries (Target) better Hall Council Plan Outcome: A place where those who need help have access to appropriate joined-up services that make a difference to the quality of their life: 956 per 927 per Stabilise hospital admissions per Existing Lower is Alice 896 per 830 per 641 per 789 per LW13 100,000 100,000 100,000 for alcohol related harm (Tracker) better Wiseman 100,000 100,000 100,000 100,000 2013/14 2014/15 Equality Objectives: Promote healthy and inclusive communities Awaiting Awaiting Equality Higher is Ann LW14a Support for young carers 93 new 65 new 180 new data from data from 85 new (Target) better Day service service Awaiting Awaiting Support for carers in BME Equality Higher is Paul LW14b 0.9% 1% 0.8% data from data from 2% communities (Target) better Grubic service service Equality Objectives: To increase the level of ambition and aspiration of vulnerable groups across Gateshead Gap in employment rate between those with a learning disability & Equality Lower is Alice 62.8 64.60% 64.00% 66.90% LW15 63.4% 58.60% the overall employment rate (% (Tracker) better Wiseman % points 2014/15 2014/15 2014/15 gap) Promote positive emotional 626.5 per mental health amongst the Equality 100,000 531.3 per 477.7 per 398.8 per Lower is Alice 491.7 per To LW16 school age population–hospital (Tracker) (only 3 100,000 100,000 100,000 better Wiseman data sets 100,000 reduce admissions for self-harm per 2014/15 2014/2015 2014/2015 available) 100,000 (aged 10-24) Gap in employment rate - those 68.5 63.6 66.1 in contact with secondary mental Equality Lower is Alice 64.2 66.7 59.4 LW17 % points % points % points health services & employment (Tracker) better Wiseman % points % points % points 2014/15 2014/15 2014/15 rate (% point gap) (Persons) 11 Indicator: Desired Reporting Year End Target Year End North East National Target Live Well Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Equality Objective: Promote healthy and inclusive communities Excess under 75 mortality - rate in adults with serious mental Equality Lower is Alice 408.2 Not yet LW18 illness compared to general age 396.9 428.7 351.8 351.8 (Tracker) better Wiseman 2013/14 available related mortality rates (Indirectly standardised ratio) Council Plan Outcome: Place where people choose to lead healthy lifestyles with more and more people across Gateshead living longer and without life-limiting illnesses: Reduce mortality from causes New Lower is Alice 234.1 Published LW19 considered to be preventable - 223.8 224.9 182.7 182.7 (Tracker) better Wiseman 2012-14 Nov 2016 per 100,000 population Equality Objectives: Promote healthy and inclusive communities 57.5 59.9 59.3 63.3 63.7 Healthy life expectancy at birth - Equality Higher is Alice Not LW20 Years Years Years Years Years Male (Tracker) better Wiseman available 2011-13 2012-14 2011-13 2011-13 59.4 60.3 60.1 63.9 Healthy life expectancy at birth - Equality Higher is Alice Not 64.0 LW21 Years Years Years Years Female (Tracker) better Wiseman available Years 2011-13 2012-14 2011-13 2011-13 -1.7 -1.6 Not -1.5 Gap in life expectancy between Equality Lower is Alice Not -1.2 LW22 Years Years available Years England and Gateshead - Male (Tracker) better Wiseman applicable Years 2012-14 2013-15 2013-15 2012-14 Gap in life expectancy between - 2.0 -1.9 Not -1.5 Equality Lower is Alice Not -1.5 LW23 England and Gateshead – Years Years available Years (Tracker) better Wiseman applicable Years Female 2012-14 2013-15 2013-15 2012-14 Equality Objectives: Promote healthy and inclusive communities

Health Inequalities reduce the 9.2 9.0 Not Equality Lower is Alice Not Not 8.2 LW24 inequalities in life expectancy Years Years available (Tracker) better Wiseman applicable applicable Years across Gateshead (Male)’ 2012-14 2013-15 (2013-15)

Health Inequalities reduce the Equality 7.8 7.7 Not Lower is Alice Not Not 7.3 LW25 inequalities in life expectancy (Tracker) Years Years available better Wiseman applicable applicable Years across Gateshead (Female)’ 2012-14 2013-15 2013-15

No. of people undertaking sport and activity recreation in those Existing Higher is Lindsay 23.1% LW26 25.7% 25% Oct 2013- 23.6% 17.6% 37.00% aged 16+ (3x 30 mins per week) (Tracker) better Murray Sept 2015

12 Indicator: Desired Reporting Year End Target Year End North East National Target Live Well Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Council Plan Outcome: A tolerant place where people feel safe: Equality Objective: Promote healthy and inclusive communities No No Community Safety To Equality Higher is Anneliese comparative comparative LW27 Increase the number of referrals 233 202 282 maintain (Target) better Hutchinson data data to ARCH & track available available Domestic Abuse - % of high risk No equivalent No equivalent To referrals who have engaged with Equality Higher is Anneliese LW28 56% 50% 59% data data maintain Independent Domestic Violence (Target) better Hutchinson available available & track Advisers (IDVAs) 88 FTE 47 FTE 429 per 376 per 510 per 70 FTE 276 per First Time Entrants - PNC rate Existing Lower is Anneliese 100,000 100,000 398 PER LW29 100,000 398 per 100,000 per 100,000 of 10-17 of pop. (Tracker) better Hutchinson Oct 14- Oct 13- 100,000 Oct 13- 100,000 Oct 14- Sep 15 Sep 14 Sep 14 Sep 15 Custody - Use of custody rate New Lower is Anneliese 0.23 0.50 0.46 Awaiting LW30 New New per 1,000 of 10-17 of population (Tracker) better Hutchinson 2014/15 2014/15 2014/15 data +16% Total recorded crime in New Lower is Anneliese +29% LW31 New New +37% Gateshead To track Gateshead (Tracker) Northumbria better Hutchinson MSG Reported instances antisocial Existing Lower is Anneliese No target -13% LW32 +8% -8% N/A To track behaviour (Tracker) better Hutchinson set Northumbria

% of people who agree the police To New Higher is Anneliese 74% LW33 & council are dealing with ASB & New New 72% N/A maintain (Tracker) better Hutchinson Northumbria crime issues that matter locally & track

% of people who feel very or To New Higher is Anneliese 98% LW34 fairly safe living in their New New 97% N/A maintain (Tracker) better Hutchinson Northumbria neighbourhood & track Accessibility to public transport Anneliese Available Available Available Existing Higher is LW35a a) Access to main centres Hutchinson 57% 57% summer summer summer 57% (Tracker) better (daytime) 2016 2016 2016 Available Available Available b) Access to main centres Existing Higher is Anneliese LW35b 52% 52% summer summer summer 52% (evening) (Tracker) better Hutchinson 2016 2016 2016 Available Available Available c) Access to key employment Higher is Anneliese LW35c New 61% 62% summer summer summer 62% (daytime) better Hutchinson (Tracker) 2016 2016 2016 13 Indicator: Desired Reporting Year End Target Year End North East National Target Live Well Gateshead Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Available Available Available d) Access to key employment New Higher is Anneliese LW35d 43% 41% summer summer summer 41% (evening (Tracker) better Hutchinson 2016 2016 2016 People killed or seriously injured Existing Higher is Anneliese LW36a (KSI) in Road Traffic Collisions - 15.85% 11.00% 20% 19.94% No data 24% (Tracker) better Hutchinson % change over base year Children killed or seriously injured (KSI) in Road Traffic Existing Higher is Anneliese LW36b 24.53% 31.00% 37% 26.99% No data 44% Collisions - % change over base (Tracker) better Hutchinson year

14 Indicator: Desired Reporting Year End Target Year End North East National Target Corporate Performance Existing/ Direction Officer 2014/15 2015/16 2015/16 (RAG) (RAG) 2020 New/ (RAG/ (RAG) Equality TREND) Council Plan Outcome: Maximising Growth: Awaiting Awaiting % of council tax collected that Existing Higher is John CP1 95.4% 96.5% 95.6% data from data from 96.6% was due to be paid (Target ) better Jopling service service Awaiting Awaiting New Higher is John CP2 % of business rates collected 96.2% 96.6% 97.6% data from data from 97% (Target) better Jopling service service Awaiting Awaiting % of undisputed invoices paid New Higher is John CP3 New New 87.16% data from data from 95% on time (Target) better Jopling service service Council Plan Outcome: Reducing Costs: Speed of benefits claims Data Data (processing) - average time to Existing Lower is John collected in collected in 7.5 CP4 8.54 days 12 days 7.95 days process new claims and (Target) better Jopling a different a different days changes in circumstances format format No No Staff sickness (excluding school Existing Lower is Deborah equivalent equivalent 8.0 CP5 10 days 9.5 days 9.19 days staff) (Target) better Hill data data days available available % increase in digital based New Higher is Mark Baseline CP6 transaction/contact from N/A New N/A N/A TBC (Target) better Smith year established baseline Percentage increase in online New Higher is Mark Baseline CP7 N/A New N/A N/A TBC transactions (Target) better Smith year Council Plan Outcome: Increasing collective responsibility: No No Employee engagement: e.g. New Higher is Marisa 68% equivalent equivalent CP8 New New (2015 TBC good place to work (Target) data data better Jobling Survey) available available Improve Superfast Broadband Part of a connectivity-Increase coverage New Higher is Roy North East CP9 84.3% New 91.2% 90.4% 98.9% in Gateshead to 98.9% by June (Target) better Sheehan regional 2019 programme Equality Objective: To increase levels of ambition and aspiration of vulnerable groups across Gateshead Ensure young people leaving Deborah care are supported to have an Equality Higher is Hill / CP10 New - (NB: dependent on detail of agreed final Government legislation) opportunity in the Council for an (Target) better Elaine apprenticeship Devaney

15 Appendix 3 Extract from Minutes of Overview and Scrutiny Committees

Families OSC The Committee received a report outlining the proposed service targets for the period up to 2020. It is proposed that the strategic indicators be split into ‘tracker’ or ‘target’ indicators; ‘target indicators’ are those issues where there is direct control by the Council and its partners, targets can be set and improvements measured regularly. For these indicators a fixed 2020 target will be set and progress towards this target will be reported on. ‘Tracker indicators’ are those targets that the Council and its partners have no direct influence to make changes quickly, these indicators will be tracked and benchmarked and the longer term trend will be monitored. The indicators set for 2020 were highlighted in the report.

It was queried whether, at a time of decreasing resources, this is asking too much of staff. This was noted and it was agreed to be fed back to Chief Executives.

It was suggested that there is confusion over the new measures for exam results. It was noted that there training sessions were being held for schools around this and it would be looked at as to whether this would be rolled out to school Governor training.

RESOLVED - (i) That the Committee’s comments be noted on the proposed 2020 targets set for the corporate strategic indicators and the available benchmarked performance to ensure the Council’s performance is continuously improving to contribute to the delivery of Vision 2030 and the Council Plan.

(ii) That the Committee agreed that the report be submitted to Cabinet for approval.

Communities & Place OSC

RESOLVED - (i) That the Committee noted the proposed 2020 targets set for the corporate strategic indicators and the available benchmarked performance to ensure the Council’s performance is continuously improving to contribute to the delivery of Vision 2030 and the Council Plan.

(ii) That the Committee agreed that the report be submitted to Cabinet for approval

Communities and Place Community Safety Sub Committee OSC

RESOLVED - (i) that the proposed 2020 targets set for the corporate strategic indicators and the available benchmarked performance to ensure the Council’s performance is continuously improving to contribute to the delivery of Vision 2030 and the Council Plan is acceptable, with the addition that an indicator on measuring the levels of substance misuse in Gateshead is also to be included. (ii) that the information be referred to Cabinet for approval.

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Corporate Resources OSC This item was circulated to the Corporate Resources Overview and Scrutiny Committee for information and will be presented for discussion at the Corporate Resources OSC in September 2016.

Care, Health & Wellbeing OSC . RESOLVED - i) that the proposed 2020 targets set for the corporate strategic indicators and the available benchmarked performance to ensure the Council’s performance is continuously improving to contribute to the delivery of vision 2030 and the council plan is agreed ii) that the report is submitted to cabinet for approval.

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