ZQNnews ISSUE 26 An update from Queenstown Airport Corporation MARCH 2016

Full steam ahead A big thank-you to the whole airport community for your hard work over a record-breaking summer. Peak periods are always logistically challenging but together we have achieved great results. Passenger numbers are tracking well, there are some exciting infrastructure projects on the go and we’re gearing up for our first evening flights this winter. 1.5m For the 1st time over a Visitor growth and demand shows no signs of slowing, driven by the popularity of our rolling 12-month period region as a must-do destination and facilitated by new air services into and the flow-on effect as our airlines have added capacity and filled up the planes Passengers 15% to Queenstown. to 830,000 for the 6 months All of these factors have helped us set new records in the past six months, including to December 2015 hitting the 1.5 million passenger mark for the first time in a rolling 12-month period. 265,000 international pax 20% The airport’s strong financial performance and passenger growth continues to deliver value 565,000 domestic pax 13% for our shareholders and the community with an interim dividend of $750,000 paid to QLDC this month. Prospects for the second half of the year remain strong and we’re confident that we will exceed our 12-month target of 1.5 million passengers. To get ahead of the curve and help cater for this demand, we’re continuing to invest heavily in developing infrastructure, working alongside airline and airport partners to introduce innovations and technology to improve operational efficiency and the overall visitor experience. Watch this space in the coming months for more details! As the airport gets busier, we’re also mindful of the impact this will have on our neighbours. In the last six months we’ve made good progress on our 20-year plan to provide acoustic treatment packages in the homes identified as most affected by aircraft noise. This has culminated in a number of homeowners in the Inner Noise Sector confirming acceptance $ 1.0 m of the packages offered and locking in mitigation works for this year. Shareholder Looking ahead to winter, a key priority for the next six months is to ensure that we interim dividend are ready for evening flights. This includes completing the $18m runway and lighting infrastructure project, supporting airline preparations and working with the airport 75.01% ($750,000) to QLDC businesses to help facilitate appropriate staffing levels for double shift operations. 24.99% to Auckland Airport Developing a 30-year master plan over the next 12 months is also a key focus. The project outline has been completed and consultants will be appointed in May, with plans starting to be developed over winter. Prior to the busy winter season, we’ll be embarking on a series of minor construction projects around the terminal to reduce congestion and improve our airport visitor experience. We’ll share those plans with you as they develop. On a personal note, it’s been a challenging six months for us with the passing of our CEO Scott Paterson so thanks to all of you for the support we, and Scott’s family, have received and for your patience while we worked through a difficult time. Recruitment is now underway for a new CEO so we’ll keep you informed on our progress. $6.2m Mark Edghill Net Profit 31% Acting CEO For 6 months to December 2015 (After Tax) ZQNnews ISSUE 26 / MARCH 2016

Airport lighting Next stop… Work is underway to provide more night-time lighting across the airport’s public, rental and evening flights staff carparks and also out on the airfield apron - the New-look Cullimore who has moved from a part-time area where aircraft are parked, role with Rescue Fire to full time. The three unloaded or loaded, refuelled Rescue Fire newbies joined us in early January and are currently in Auckland for two months of or boarded. As part of our Operations Team firefighter training before commencing structure change and expansion, their daily duties back in Queenstown. Rescue Fire has grown both in personnel and appliances. We’ve also added a third fire engine - a Stryker6 – and two utility vehicles to Airfield lighting The team has increased from 6 to 10 the fleet which will be used for runway staff and will grow some more when we Now that the runway widening inspections, snow clearing operations commence evening flights. Doug McKay is complete, Airways lighting and general airside duties. and Bobby Lamont have been promoted electricians are working with in rank to Rescue Fire Officers and we have The extra manpower and fire engine means QAC construction crews each three new recruits, Richard Stokes, Gavin that we move from Category 6 to Category 7 night to install the new runway Mason, Jordan Lineham, as well as Roydon for rescue fire response under CAA rules. and taxiway lights as the overlay progresses. Further infrastructure will soon be installed in the power centre, and the Air Traffic Control systems in the tower are being upgraded to support the new lighting system.

Weather reports We have installed six weather stations around the airport zone to measure wind speed, temperature and other atmospheric conditions. The results can be sent straight to the flight deck so that pilots have real time information available. Generally the wind speed in the evenings is lower than during the day. New faces We’re looking forward to welcoming System testing new people into the 350-strong airport As normal, our winter operations community over the next few months as For more plan will be tested and refined we move to a ‘split-shift’ operating model for evening flights. information before winter and we will run a please visit multi-agency after-dark emergency Check out the new Careers section of our www.queenstownairport.co.nz exercise to simulate our night-time website to see jobs listed by the different /careers emergency response capability. airport businesses. Next stop… Runway update We’re now into the second phase of this project with the widening of evening flights the main runway from 30m to 45m now complete and the resurfacing - applying a 110mm asphalt overlay across the whole runway – on track to be completed in April. The construction team has started at the western (lake) end and each night moves eastwards away from neighbouring houses. Between 50m and 80m is completed each night and by 5am the runway lines are repainted and everything is readied for flight operations. Project Timeline General users (light fixed wing Nov Dec Jan Feb Mar Apr aircraft) who normally use the airport’s cross-wind runway are temporarily taking Runway Establishing Runway widening Runway resurfacing overlay off and landing on the main runway while job site completed some of the work is being completed so Mobile asphalt you may see them coming in and out of plant assembled the airport on a different flight path. at job site

Cable trenching Lighting Lighting package works and installation for lighting installed

Airline update Air New Zealand evening flight schedule from 1 July 2016: Air New Zealand has announced that it will commence winter Auckland - Queenstown Queenstown - Auckland evening flights from July. Subject to regulatory approval, the airline DEPARTS ARRIVES DEPARTS ARRIVES will operate services between Queenstown 07:10 09:00 07:00 08:50 and Auckland between 7am to 9.30pm daily using A320 aircraft. 09:35 11:25 09:40 11:30 We continue to collaborate with our evening 10:30 12:20 12:05 13:55 flights working group, comprising technical 12:05 13:55 13:00 14:50 experts from airlines, QAC, Airways, and risk management experts Navigatus Consulting, 14:35 16:25 14:30 16:20 in order to support airline preparations. The group has been working together 16:55 18:45 17:05 18:55 since 2012 and in 2014 gained approval 19:35* 21:25 19:30* 21:20 from CAA and Australia’s Civil Aviation Safety Authority for the evening flights *Operates Tues, Wed, Thurs, Fri, Sun. Foundation Safety Case. The approval was on the proviso that infrastructure upgrades were made at the airport and individual airlines met set criteria relating to fleet and For more information operating procedures – both of which are please visit www.queenstownairport.co.nz/eveningflights now being implemented. ZQNnews ISSUE 26 / MARCH 2016

Planning and process improvement Ahead of the winter season, you’ll see some little tweaks starting to happen around the terminal. With International Arrivals another busy winter expected, meet & greet zone we are making changes to We’ve started making some changes • Stage 2 involves clearing out the how passengers move through at the international arrivals meet existing Vodafone site to make way the terminal to ensure a great and greet area. The goal is to reduce for a new passenger arrivals route experience for our passengers, congestion in this space which is and a larger, more defined Meet & retailers, airlines and border caused by domestic passengers trying Greet zone. We’ll be taking out some agency partners. to make their way through to the walls and building a new corridor to rental car concourse and baggage change where pax emerge and also Over the next few weeks and months you’ll reclaim area while people stand to change where people wait. As a start to see lots of little changes all adding and wait for international arriving result, this new Meet & Greet zone up to a big improvement: passengers. will be twice as big as the current • At the domestic screening point and zone, which means the route The improvement work will be seating area (trial of new layout now through the main concourse can done in 2 stages: underway to reduce congestion in the be kept clear and flowing. It also terminal concourse caused by people • Stage 1 involves building 2 small means our international visitors will queuing at screening point – seating retail sites in the current waiting get a better arrival experience. Our capacity in this area has also been area next to Europcar and Global thanks to Vodafone, Police, MPI, increased by a third) Culture. A new car rental operator Kiwilocker and OCS for their help will move into a new booth next to making this possible. • At the international arrivals landside Europcar and Vodafone will relocate meet and greet area The first stage is expected to take with a great new store next to Global about 3-4 weeks, and Stage 2 will be • At check-in Culture. Our thanks to the guys at another 2-3 weeks. We are working Europcar and Global Culture for • At domestic baggage reclaim with the main contractor to lock in helping us with these works. We’re also planning some bigger changes dates and will keep you up to date. to the terminal road network and forecourt The project is being managed by Ant area. Those plans are almost ready for Beale of RCP and the main contractor prime time and we’ll be in touch again is Cook Brothers Construction. soon with the details. Air NZ invests in RNP for ATRs Air New Zealand is investing more than $25m in RNP capability to equip its 68-seat turboprop fleet with advanced Required Navigation Performance (RNP AR) technology. The technology is a win for Queenstown, particularly over the winter months, providing a more consistent ATR service for and Wellington customers. RNP AR enables specially trained pilots to fly to lower altitudes with a more precise and efficient route into the airport, saving fuel and emissions and helping reduce the impact of bad weather on services. Pending certification and regulatory approval, the first advanced RNP-enabled ATR aircraft is expected to enter the fleet in 2018. Air New Zealand will then become the first ATR operator in the world to use this advanced RNP AR capability.

More about Required Navigation Performance (RNP)

• Required navigation performance (RNP) • Queenstown Airport’s RNP Authorisation • The introduction of performance-based defines the accuracy of the GPS equipment Required (AR) approaches have a navigation and RNP AR technology has on an aircraft and allows airspace and minimum value of 0.15. This allows RNP dramatically improved the reliability of flight routes to be designed in a new AR enabled aircraft to fly day or night jet services and has increased airspace way. This is called performance-based on very precise paths through congested capacity and operational efficiency at navigation (PBN) and it allows an aircraft airspace, mountainous terrain, extreme Queenstown Airport. Airways Air Traffic to fly a specific path between two weather and around noise sensitive areas Controllers can now manage more than 3D-defined points in space. with an accuracy of less than a wingspan double the air traffic – up to 12 aircraft (0.15 of a nautical mile). per hour compared to the previous • An RNP value of 10 means that a five per hour – with no requirement to navigation system must be able to • All four airlines operating into Queenstown tactically separate arrivals from departures. calculate its position to within a circle – Air New Zealand, Jetstar, Qantas and with a radius of 10 nautical miles. An RNP Virgin Australia – operate RNP AR on their • Performance Based Navigation (PBN), value of 0.3 means the aircraft navigation jet services and have gone through an along with RNP AR-capable aircraft, system must be able to calculate its extensive testing and proving phase with have been key enablers for introducing position to within a circle with a radius their respective Civil Aviation authorities after-dark flights into Queenstown. of 3 tenths of a nautical mile. to gain the authorisation to fly RNP AR approaches in Queenstown. They have also • Airways introduced new flight gone through rigorous in-house training routes based on PBN principles at and have specially trained pilots to operate Queenstown Airport in 2012 allowing into Queenstown. aircraft to use this new GPS technology more efficiently, replacing the traditional point-to-point routes. ZQNnews ISSUE 26 / MARCH 2016

What’s up in ? Website with a WOW factor It’s all happening over the hill at Wanaka Airport with the Over Wanaka International Airshow just a few weeks away and the NASA space balloon launch on the horizon.

To help keep airfield users, locals and visitors up to date with the latest happenings in and around the airport, we have worked with the team and tenants to launch a brand new Wanaka Airport website and Facebook page. The new responsive website, www.wanakaairport.com, is easily accessible across all mobile, tablet and desktop devices and features four main navigation sections – Airfield Users, Airport Guide, Wanaka & Region, and News, Events & Activities. Key features of the new site, which was designed by Queenstown-based Feast Creative and built by One Fat Sheep, include: • Online calculators for airfield users • Content automatically scaled to to calculate landing and parking fees fit screen size • Feature pages for key events at the airport including Warbirds • Large format images showcasing the • Easy navigation and accessibility, Over Wanaka and the NASA region’s diverse scenery, experiences serving essential information space balloon launch. and seasons within a couple of clicks

Be in to win - calling all planespotters! This Easter, Warbirds Over Wanaka And if you’re out and about in Wanaka (25-27 March) is promising an on Friday 25 March, head down to the aviation extravaganza so don’t miss lakefront at 4.30pm to see a free display your chance to win a free Silver Pass of amphibious aircraft flying over and to see warbirds, fighter jets and landing on the lake. rare aircraft from around the world Be in to win 1 of 2 double silver perform some extraordinary flying passes to the Sunday of Warbirds Over feats at Wanaka Airport. Wanaka. You’ll enjoy one of the best views in the house from your Silver There’s plenty to see and do on the ground Pass grandstand seats. WIN! as well with vintage and rare vehicle displays, market stalls and aviation trade Just email the answer to the following 1of 2 stands as well as an exciting new addition question to [email protected] – NASA briefings at 9am, 11am or 4pm in before 5pm Wednesday 16 March – “How Double Hangar 11 which will give a fascinating many national airforces will be represented insight into the space agency’s super at Warbirds Over Wanaka 2016?” Silver pressure balloon programme. *Each double pass is valued at $280. Passes! The winners will be chosen at random

and contacted via email. Up, up and away New app All eyes will be on the skies this April as NASA heads in town Down Under for a second For everything you need to Super Pressure Balloon (SPB) know about Wanaka, check launch at Wanaka Airport. out New Zealand’s first news and community information Last year Wanaka proved to be an ideal smartphone app – aptly location for NASA to launch its mid-latitude flight and this time the team is aiming for named The Wanaka App – a longer duration – more than 100 days at which features local news, float – which, if achieved, will break the features, weather, sport, current SPB flight duration record of 54 events and more. days (Antarctica, 2008). To download it However this year, rather than a test search Wanaka App payload, the balloon will fly a scientific in your App Store (Apple) payload designed to investigate or Google Play (Android). longstanding mysteries of the universe, such as those surrounding the births and deaths of stars, positrons, pulsars and black holes.

Last year’s flight The A-Team Helping hand The first SPB flight from Wanaka The first members of the 35-strong Various aviation bodies, including Airport, which launched 26 March team have already started arriving Wanaka and Queenstown airports, 2015, flew 32 days, 5 hours, and and senior officials are due to fly Airways and CAA, are working with 51 minutes, taking it nearly in on 16 March to oversee final NASA to co-ordinate the logistics around the world. launch preparations. of the balloon launch. The first SPB flight from Wanaka Airport, The team aims to be flight-ready In particular, Airways has a key role which launched 26 March 2015, flew 32 from 1 April and will be watching in determining an optimal launch time days, 5 hours, and 51 minutes, taking it the weather closely to find a window to ensure minimal impact on normal nearly around the world. of ideal launch conditions. scheduled aircraft operations and facilitating the safe passage of the Officials terminated the balloon’s flight over This year’s team comprises 10 scientists balloon through controlled airspace. a remote area of the Australian Outback (the Compton Spectrometer and Imager after detecting a leak in the balloon. Back “COSI” team from the University of NASA is also very grateful for the on the ground, the team recovered the California, Berkeley), 18 technical operations continuing support of Wanaka Airport’s balloon and shipped it back to the United staff from the Columbia Scientific Balloon tenants and users, residents surrounding States for analysis. The ensuing investigation Facility (CSBF) and at least six senior NASA the airport and the local community – concluded the most likely cause of the officials, including Balloon Program Office without it, they literally couldn’t get leak was a gradual slipping of the balloon chief Debbie Fairbrother. the project off the ground. material at the metal fittings on the base and top of the balloon structure. To address the issue, the team has made See what’s up subtle modifications to the balloon flying To follow the latest NASA launch news, check out in this year’s campaign, such as changing www.wanakaairport.com or ‘like’ the Wanaka Airport the way the balloon is clamped at the metal Facebook page. fittings and increasing the clamping force. Queenstown Airport Corporation Limited PO Box 2641, Queenstown 9349, New Zealand @NZQN Phone: +64 3 450 9031 To keep up to date with ZQN www.queenstownairport.co.nz news follow us on Twitter.

On the fly – news in brief It’s not a walk Moving in in the park TravelPharm has taken over the NZ World site (opposite Icebreaker in the main We love our furry friends but many people terminal concourse) which has historically don’t know that there are rules at airports been operated by our Duty Free provider about travelling with pets or bringing them Lagardere Travel Retail. The new shop is with you when you drop off or pick up called Premium New Zealand and stocks passengers. Because of health and safety high-end gifts and souvenirs. issues, animals are prohibited from being inside the terminal building unless they Queenstown are caged for cargo transport or are guide/ mobility assistance dogs. However, they are control tower allowed to be outside in the public area if extension they’re on a leash. MPI and AVSEC have about six working Work is ramping up on the Queenstown dogs undertaking security duties at Control Tower extension project, run by Queenstown Airport and it’s important Airways New Zealand. A new two-storey to us that their work environment is not building attached to the south side of the compromised in any way. So next time tower is almost complete, providing a much you’re passing through please remember Ultra-fast larger space to house Airways equipment on to either leave your furry friends at home broadband the ground floor, and meeting room/storage or have them in their cargo box by the capacity upstairs. time you enter the terminal. Airport tenants in search of faster internet speeds can now take advantage of the Demolition of the existing building attached benefits of Ultra-Fast Broadband both for to the east side of the tower is scheduled their businesses and customers. We invested to begin in early March. Airways engineers in having fibre installed in the terminal are now moving all technical equipment building late last year and we’re now into the new building - a complex exercise rolling it out airport-wide. Some installation happening at night when the tower is off- costs apply and these depend on the watch to ensure no interruption to services. complexity of connecting your tenancy to the main communications room. For more Marathon effort information, email After nearly 41 hours of flying from San [email protected]. Francisco to Queenstown over four days, Air Milford’s new Cessna Caravan arrived to a traditional water arch welcome and a welcome party. Desperately seeking… The airport is growing and so too are the number of jobs. With evening flights imminent, businesses within the airport community are looking to upscale and move to double-shift operations. To help centralise positions advertised, we have launched a new Careers section on our website where these businesses can advertise jobs. Check it out here:

www.queenstownairport.co.nz/careers