getting to grips with
Approach-and-Landing Accidents Reduction
A Flight Operations View
Issue 1
October 2000
AIRBUS INDUSTRIE Flight Operations Support – Customer Services Directorate
Getting to Grips with Approach-and-Landing Accidents Reduction
Terms of Reproduction
ã AIRBUS 2002 – All Rights Reserved
The statements made herein do not constitute an offer. They are expressed on the assumptions shown and are expressed in good faith. Where the supporting grounds for these statements are not shown the Company will be pleased to explain the basis thereof.
In the interest of aviation safety, Airbus encourages the wide use of the ALAR Briefing Notes ( in printed format or in electronic format ) as suggested in the chapter Introducing the Briefing Notes ( Page 2 – How to Use and Implement the Briefing Notes ? ).
Use and duplication (in whole or part, in all media) of the ALAR Briefing Notes is authorized for internal purposes of the users. Any commercial use is strictly excluded.
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Duplications shall credit Airbus and the Flight Safety Foundation, for any reference to or use of the contents of the ALAR Briefing Notes, that have been developed by Airbus in the frame of an international industry task force led by the Flight Safety Foundation.
In case of translation, the translation shall not modify the intent and spirit of the original text.
In case of partial reprint, the abstract shall not alter the contents from its original context.
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For any further information or assistance, do not hesitate to contact us.
Training and Flight Operations Support & Line Assistance Customer Services Directorate Attention Michel TREMAUD Operational Standards and Flight Safety Projects 1, Rond Point Maurice Bellonte, BP 33 31707 BLAGNAC Cedex – FRANCE Telex : AIRBU 530526F SITA : TLSBI7X Telefax : +(33).5.61.93.29.68 or +(33).5.61.93.44.65 E-mail : michel.tremaud @ airbus.fr
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Foreword
The brochure Getting to Grips with Approach • Provides or suggests company’ accident- and Landing Accidents Reduction provides an prevention-strategies and/or personal lines-of- overview of the flying techniques and operational defense (for incident/accident prevention aspects involved in approach-and-landing purposes and/or for correction purposes); accidents. • Establishes a summary of operational and training key points; The brochure consists of a set of Approach-and- Landing Briefing Notes. • Provides cross-reference to the associated or related Briefing Notes; and, Each Briefing Note: • References the relevant ICAO, U.S. FAR and • Presents the subject using statistical data; European JAR documents.
• Emphasizes the applicable standards and best Should any deviation appears between the practices (standard operating procedures, information provided in this brochure and that supplementary techniques, operational published in the applicable Airplane Flight Manual recommendations and training guidelines); (AFM), Flight Crew Operating Manual (FCOM), • Discusses the factors that may lead flight crews Quick Reference Handbook (QRH) and Flight Crew to deviate from relevant standards (for eye- Training Manual (FCTM), the latter shall prevail at opening purposes); all times.
All readers are encouraged to submit their questions and suggestions, regarding this document, to the following address :
Airbus Industrie Training and Flight Operations Support Customer Services Directorate Attention Michel TREMAUD Operational Standards Development 1, Rond Point Maurice Bellonte, BP 33 31707 BLAGNAC Cedex – FRANCE
Telex : AIRBU 530526F SITA : TLSBI7X Telefax : +(33).5.61.93.29.68 or +(33).5.61.93.44.65 E-mail : michel.tremaud @ airbus.fr
AI/ST-F 94A.0093/00
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Table of Contents
Foreword 2 - Crew Coordination
2.1 - Human Factors in Approach-and-Landing Briefing Notes Summary Accidents
2.2 - CRM Issues in Approach-and-landing ALAR Task Force – Conclusions and Accidents Recommendations 2.3 - Effective Pilot/Controller Communications
Introducing the Briefing Notes 2.4 - Intra-Cockpit Communications – Managing Interruptions and Distractions
Glossary of Terms and Abbreviations 3 - Altimeter and Altitude Issues
3.1 - Altimeter Setting – Use of Radio Altimeter Briefing Notes :
3.2 - Altitude deviations 1 - Standard Operating Procedures (SOPs)
4 - Descent and Approach Management 1.1 - Operating Philosophy 4.1 - Descent and Approach Profile Management 1.2 - Optimum Use of Automation 4.2 - Energy Management during Approach
1.3 - Operations Golden Rules 5 - Approach Hazards Awareness
1.4 - Standard Calls 5.1 - Approach Hazards Awareness - General
1.5 - Normal Checklists 5.2 - Terrain Awareness
5.3 - Visual Illusions Awareness 1.6 - Approach and Go-around Briefings
5.4 - Windshear Awareness
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
6 - Readiness and Commitment to 8 - Landing Techniques Go-around 8.1 - Preventing Runway Excursions and Overruns 6.1 - Being Prepared to Go-around 8.2 - The Final Approach Speed
6.2 - Flying a Manual Go-around 8.3 - Factors Affecting Landing Distance
6.3 - Terrain Avoidance ( Pull-up ) Maneuver 8.4 - Optimum Use of Braking Devices
8.5 - Landing on Wet or Contaminated Runway 6.4 - Bounce Recovery – Rejected Landing 8.6 - About Wind Information -
7 - Approach Techniques What’s your Current Wind ?
7.1 - Flying Stabilized Approaches 8.7 - Crosswind Landing
7.2 - Flying Constant-Angle non-Precision Approaches
7.3 - Acquisition of Visual References
7.4 - Flying Visual Approaches
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Briefing Notes Summary
Introduction The scope of this brochure extends beyond approach-and-landing accidents, by addressing: The brochure Getting to Grips with Approach- • Wind shear awareness in all flight phases, and-Landing Accidents Reduction provides including takeoff and landing; operational recommendations and guidelines to • implement the conclusions and recommendations of Terrain awareness in all flight phases; the following international working groups: • Descent-and-approach preparation; • Flight Safety Foundation (FSF) – CFIT and • Initial descent management; and, Approach-and-Landing Accidents Reduction (ALAR) Task Force; and, • Go-around and missed-approach.
• U.S. Commercial Aviation Safety Team (CAST) This extended scope addresses the type of events – Joint Safety Implementation Team (JSIT) for and causal factors involved in approximately 70 % ALAR. of total hull losses.
Conclusions and Recommendations Statistical Data Operations and Training Issues
Approach-and-landing accidents (i.e., accidents that The conclusions and recommendations of the Flight occur during initial approach, intermediate Safety Foundation ALAR Task Force are appended approach, final approach or landing) represent every to this . year 55 % of total hull losses and 50 % of fatalities. Briefing Notes Summary
These conclusions identify the following operations These statistical data have not shown any down and training issues as frequent causal factors in trend over the past 40 years ! approach-and-landing accidents, including those
involving CFIT: The flight segment from the outer marker to the completion of the landing roll represents only 4 % of • Standard operating procedures; the flight time but 45 % of hull losses. • Decision-making in time-critical situations; The following types of events account for 75 % of • Decision to initiate a go-around when warranted; approach-and-landing incidents and accidents: • Rushed and unstabilized approaches; • CFIT (including landing short of runway); • Pilot/controller understanding of each other’ • Loss of control; operational environment; • Runway overrun; • Pilot/controller communications; • Runway excursion; and, • Awareness of approach hazards (visual • Non-stabilized approaches. illusions, adverse wind conditions or operations on contaminated runway); and,
• Terrain awareness.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Operational Recommendations and • Approach and go-around briefings; Guidelines • Altimeter setting and cross-check procedures;
Based on the conclusions and recommendations of • Descent profile management; the FSF and CAST working groups, Airbus Industrie • Energy management during approach; has developed a set of Approach-and-Landing • Briefing Notes to provide background information, Terrain awareness; operational recommendations and training • Approach hazards awareness (e.g., visual guidelines for the prevention of approach-and- illusions); landing incidents and accidents. • Use of radio altimeter; The Approach-and-Landing Briefing Notes address • Elements of a stabilized approach and approach thirty-three operational and training subjects gates; grouped into eight thematic chapters. • Approach procedures and techniques for The following overview of the Approach-and- various types of approaches; Landing Briefing Notes highlights the main • operational recommendations and training Landing and braking techniques for various guidelines applicable for each theme and subject. types of runway contaminants and wind conditions; and, These recommendations and guidelines should be • Readiness and commitment to go-around considered for incorporation in the operator’s (i.e., GPWS/TAWS warning, unstabilized operations manual, aircraft operating manual and approach, bounce recovery). training manual, and emphasized during transition training, line training, recurrent training, line checks and line audits. 1.2 - Optimum Use of Automation
For an optimum use of automation, the following 1 - Standard Operating Procedures (SOPs) should be promoted during transition training and recurrent training: • 1.1 - Operating Philosophy Understanding the integration of AP/FD and A/THR modes (i.e., pairing of modes); Company policies, technical and CRM training, line • Understanding all mode transition and reversion checks and line audits should: sequences; • Promote strict adherence to SOPs; and, • Understanding pilot-system interfaces for: • Identify and address the reasons for intentional − Pilot-to-system communication (i.e., for or inadvertent deviations from SOPs. modes engagement and target selections); and, Without strict adherence to SOPs, the effective implementation of CRM practices is not possible. − System-to-pilot feedback (i.e., for modes and targets cross-check); SOPs should emphasize the following aspects • frequently involved in approach-and-landing Awareness of available guidance (i.e., AP/FD accidents: and A/THR engagement, modes armed or engaged and selected targets; as annunciated • Task sharing; on PFD - FMA and scales - and on ND); • Rules for use of automation; • Alertness to adapt the level of automation to the task and/or circumstances or to revert to hand • Standard calls; flying / manual thrust control, if required; and, • Use of normal checklists; • Adherence to design philosophy, operating philosophy and SOPs.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
1.3 - Operations Golden Rules If only one lesson were to be learned from the proposed set of Golden Rules, the following is The operations Golden Rules defined by Airbus proposed: Industrie assist trainees in maintaining their basic airmanship even as they progress to integrated and Whatever the prevailing conditions, always ensure automated aircraft models. that one pilot is controlling and monitoring the flight path of the aircraft. General Golden Rules:
• Automated aircraft can be flown like any 1.4 - Standard Calls other aircraft; Standard Calls ensure effective interaction and • Fly, Navigate, Communicate and Manage – in communication between crewmembers and, thus, that order; enhance flight crew situational awareness.
• One head up at all times; Calls / Commands and Responses / Acknowledgements are of equal importance to • Cross check the accuracy of the FMS with guarantee a timely action or correction.
raw data; The use of standard calls and acknowledgements reduces the risk of tactical (short-term) decision- • Know your FMA [guidance] at all times; making errors (e.g., in arming or engaging AP/FD modes, setting guidance targets or selecting aircraft • When things don’t go as expected, Take Over; configurations).
• Use the correct level of automation for the Use of standard calls is of paramount importance task; and, for optimum use of automation (i.e., awareness of arming or engagement of modes, setting of targets, • Practice task sharing and back-up each other. lateral revision or vertical revision of FMS flight plan, mode transitions, etc).
Golden Rules for Abnormal and Emergency When defining standard calls, standardization Conditions: (across fleets) and operational efficiency should be carefully balanced. • Understand the prevailing condition before
acting; 1.5 - Normal Checklists • Assess risks and time pressures;
Initiating and completing normal checklists in a • Review and evaluate the available options; timely manner is the most effective means of preventing the omission of actions or preventing • Match the response to the situation; inappropriate actions.
• Manage workload; Explicit calls should be defined in the SOPs for the interruption (hold) and resumption (continuation) of • Create a shared problem model with other a normal checklist (i.e., in case of interruption or crewmembers by communicating; and, distraction). • Apply recommended procedures and other agreed actions.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Disciplined use of normal checklists should be: • Robust standard operating procedures; • Highlighted at all stages of transition training, • Effective CRM practices; and, line training and recurrent training; and, • Personal lines-of-defense. • Emphasized at the opportunity of all checks and audits performed during line operation. 2.2 - CRM Issues in Approach-and-landing Accidents 1.6 - Approach and Go-around Briefings CRM issues are involved to some degree in every To ensure mutual understanding and effective incident or accident (e.g., non-adherence to cooperation among crewmembers and with ATC, in- procedures, interaction with automated systems). depth approach and go-around briefings should be conducted on each flight. The minimum content of CRM training is defined by regulations but airlines should consider additional The approach and go-around briefings should be CRM training to account for specific requirements, adapted to the conditions of the flight and such as multi-cultural flight crews and/or different concentrate on the items that are relevant for the areas of operation. particular approach and landing (e.g., specific approach hazards). CRM practices optimize the performance of the entire crew (i.e., including flight crew and cabin The approach and go-around briefings should crew, and maintenance personnel). include the following ALAR-critical items: • Minimum safe altitude; CRM skills contribute to: • • Terrain and man-made obstacles features; Relieve the effects of pressures, interruptions and distractions; • Weather conditions; • Provide benchmarks for timely decision-making; • Runway condition; and, • Other approach hazards (e.g., terrain, visual • Provide safeguards for effective error illusions); management, thus minimizing the effects of working errors. • Applicable minimums (visibility or RVR, ceiling as applicable); • Applicable stabilization height (approach gate); 2.3 - Effective Pilot/Controller Communications
• Final approach flight path angle (and vertical Achieving effective pilot/controller communications speed); and, requires a global approach; the importance of the following key points should be emphasized: • Go-around altitude and missed-approach initial steps. • Recognition and understanding of pilots’ and controllers’ respective working environments and constraints; 2 - Crew Coordination • Disciplined use of standard phraseology; 2.1 - Human Factors in Approach-and-Landing • Strict adherence to pilot / controller Accidents communication loop: pilot’s feedback (readback) / controller’s confirmation (hearback ); Addressing Human Factors issues in approach-and- landing incidents and accidents is an effort that • Alertness to request clarification or confirmation, must include: when in doubt; • Defined company safety culture and policies; • Readiness to question an incorrect clearance or an inadequate instruction; • Related accident-prevention strategies;
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
• Preventing simultaneous transmissions; 3 - Altimeter and Altitude Issues
• Adapting listening of party-line communications as a function of the flight phase; and, 3.1 - Altimeter Setting Use of Radio Altimeter • Adopting clear, concise and adapted communications in an emergency situation. Altimeter-setting errors result in a lack of vertical situational awareness; the following should be emphasized to minimize altimeter-setting errors and 2.4 - Intra-Cockpit Communications – to optimize the use of barometric-altimeter bug and Managing Interruptions and Distractions radio-altimeter DH: • Awareness of altimeter setting changes with Omission of an action or an inappropriate action is prevailing weather conditions (extreme cold or the most frequent causal factor in approach-and- warm fronts, steep frontal surfaces, semi- landing accidents. permanent or seasonal low pressure areas);
Interruptions and distractions usually result from the • Awareness of the altimeter-setting unit in use at following factors: the destination airport; • Pilot/controller or intra-cockpit communications • Awareness of the anticipated altimeter setting, (including flight crew / cabin crew using two independent sources for cross-check communications); (e.g., METAR and ATIS messages); • Effective PF/PNF cross-check and backup; • Head-down work; or, • Adherence to SOPs for: • Responding to an abnormal condition or to an − reset of barometric-altimeters in climb and unanticipated situation. descent;
Prevention strategies and lines-of-defense should − use of standby-altimeter to cross-check main be developed to minimize interruptions and altimeters; distractions and to lessen their consequences. − altitude callouts;
Strict adherence to the following standards is the − radio-altimeter callouts; and, most effective prevention strategy: − setting of barometric-altimeter bug and radio- altimeter DH. • SOPs;
• Operations Golden Rules; 3.2 - Altitude deviations
• Sterile-cockpit rule; and, Altitude deviations may result in substantial loss of vertical separation and/or horizontal separation, • Recovery techniques, such as: which could cause a midair collision or CFIT.
− Identify – ask – decide – act; and, An altitude awareness program should encourage the blame-free reporting of altitude deviation events − Prioritize – plan – verify. to contribute to a better understanding of causal factors and circumstantial factors involved in altitude deviations.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
The following safeguards should be emphasized: The following best practices should be promoted: • Adherence to the pilot / controller • Timeliness of descent and approach communication loop, i.e. readback / hearback preparation; process; • Strict adherence to SOPs for FMS setup; • Crew cross-check and backup to ensure that • the altitude selected (i.e., on the FCU) is the Crosscheck of all data entries by both assigned altitude (i.e., received from ATC); crewmembers; • • Cross-checking that the assigned altitude is Use of PFD, ND and FMS CDU to support and above the sector minimum safe altitude (unless illustrate the descent, approach and go-around crew is aware of the applicable minimum briefings; vectoring altitude for the sector); • Confirmation of FMS navigation accuracy, • Monitoring instruments and automation when before defining the use of automation for the reaching the assigned altitude or FL; and, descent and approach (i.e., FMS modes or selected modes); • In VMC, applying the technique one head inside • / one head out when approaching the cleared Review of terrain awareness data and other altitude or FL. approach hazards; and, • Use of typical guidelines for descent-profile Altitude deviations should be prevented by strict planning, monitoring and adjustment. adherence to adequate SOPs for: 4.2 - Energy Management during Approach • Setting the altimeter-reference on barometric
altimeters; Inability to assess or manage the aircraft energy • level during the approach often is cited as a cause Selecting the assigned / cleared altitude or FL of unstabilized approaches. on FCU; and, Either a deficit of energy (being low and/or slow) or • Altitude callouts. an excess of energy (being high and/or fast) may result in approach-and-landing accidents, such as:
4 - Descent and Approach Management • Loss of control; • Landing short; 4.1 - Descent and Approach Profile • Hard landing; Management • Tail strike; Inadequate management of descent-and-approach • Runway excursion; and/or, profile and/or incorrect management of aircraft energy level during approach may result in: • Runway overrun.
• Loss of vertical situational awareness; and/or, A deceleration below the final approach speed should be accepted only in the following cases: • Rushed and unstabilized approaches. • GPWS/TAWS terrain avoidance maneuver; Either situation increases the risk of approach-and- • Collision avoidance maneuver; and, landing accidents, including those involving a CFIT. • Wind shear recovery and escape procedure.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Nevertheless, in all three cases, the thrust levers When and how to build and maintain terrain must be advanced to the maximum thrust (i.e., go- awareness ? around thrust) while initiating the maneuver. The following recommendations and guidelines should be used to develop company strategies and 5 - Approach Hazards Awareness actions enhancing terrain awareness:
5.1 - Approach Hazards Awareness - General Approach charts
A company awareness program on approach-and- Providing flight crews with departure and approach landing hazards should review and discuss the charts featuring terrain with color-shaded contours. following factors that may contribute to approach- and-landing accidents: Altimeter-setting procedures • Flight crew fatigue; See 3.1 – Altimeter setting – Use of radio • Type of approach; Altimeter. • Approach charts; • Airport information services; Flight progress monitoring
• Airport air traffic control services; The following best practices need to be • Airport equipment; emphasized: • • Terrain and man-made obstacles; Monitoring and cross-checking FMS guidance and navigation accuracy; • Visual illusions; • Monitoring instruments and navaids raw data; • Visibility; • Using all available information available (cockpit • Wind conditions; displays, navaids raw data and charts); and, • Runway condition; • Requesting confirmation or clarification from ATC if any doubt exists about terrain clearance, • Runway and taxiways markings; particularly when under radar vectors. • Low temperature operation; and, • Bird-strike hazards. Approach and go-around briefings
Flight crews should be aware of the compounding Approach and go-around briefings should include nature of these hazards during approach and terrain-awareness-critical items. landing. See 1.6 – Approach and Go-around Briefings.
5.2 - Terrain Awareness Preparedness and commitment for go-around Terrain awareness is defined as the combined awareness and knowledge of: Go-around is not a frequent occurrence; SOPs should stress the importance of being: • Aircraft position; • Committed for an immediate response to • Aircraft altitude; (E)GPWS / TAWS warnings. • Applicable minimum safe altitude (MSA); • Prepared and minded for a go-around, when • Terrain location and features; and, warranted.
• Other hazards. See 6.1 – Being Prepared for Go-around.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Crew coordination, cross-check and backup − monitoring by PNF of headdown cues for effective cross-check and backup (e.g., for The following elements of an effective cross-check calling any excessive-parameter-deviation). and back up should be promoted to enhance terrain awareness: 5.4 - Windshear Awareness • Altitude calls; Flight crew awareness and alertness are key factors • Excessive-parameter-deviation callouts; in the successful application of wind shear avoidance and recovery techniques.
• Task sharing and standard calls for acquisition The following recommendations can be used for the of visual references; and, development of company initiatives enhancing wind shear awareness. • Concept of pilot monitoring to define the role of the pilot-not-flying (PNF) in hazards conditions. Avoidance, Recognition and Recovery / Escape are the main domains involved in effective wind shear Awareness of other approach hazards awareness: • Avoidance: See 5.1 – Approach Hazards Awareness – General − Assessing conditions for a safe takeoff or and 5.3 – Visual Illusions Awareness. approach-and-landing, based on all
available meteorological data, visual 5.3 - Visual Illusions Awareness observations and on-board equipment; − Delaying takeoff or approach, or diverting to Visual illusions take place when conditions modify a more suitable airport; and, the pilot’s perception of the environment relative to his/her expectations. − Being prepared and committed for an immediate response to a predictive or Visual illusions may result in landing short, hard reactive wind shear warning. landing or runway overrun, but may also result in spatial disorientation and loss of control. • Recognition: − Being alert to recognize potential or existing The following key points need to be emphasized: wind shear conditions, based on all available weather data, on-board equipment • Awareness of weather factors; and monitoring of aircraft flight parameters and flight path; and, • Awareness of surrounding terrain and obstacles; − Enhancing instrument scan, whenever • Awareness and assessment of approach potential wind shear is suspected. hazards (i.e., conditions that may cause visual • Recovery / Escape: illusions, such as “black hole”); − Avoiding large thrust variations or trim • Adherence to defined PF/PNF task sharing for changes in response to sudden airspeed acquisition of visual references and for flying the variations; visual segment, this includes: − Following FD wind shear recovery and − monitoring by PF of outside visual cues while escape guidance or applying the transiently referring to instruments to support recommended FCOM (AOM) recovery and and monitor the flight path during the visual escape procedure; and, segment; and, − Making maximum use of aircraft equipment (e.g., flight path vector, as available).
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
6 - Readiness and Commitment to Strict adherence to defined PF / PNF task sharing Go-around and optimum use of crew resources management are of paramount importance during a go-around. (e.g., for monitoring and callout of any flight 6.1 - Being Prepared to Go-around parameter excessive-deviation)
Failure to recognize the need for and/or to execute The manual go-around technique must: a go-around and missed-approach, when • appropriate, is a major cause of approach-and- Minimize the initial altitude loss; landing accidents. • Prevent an excessive pitch attitude by :
More than 70 % of approach-and-landing accidents − following FD pitch commands ( SRS orders ), contained elements which should have been not exceeding 18-degrees pitch attitude; recognized by the crew as improper and which should have prompted a go-around. − considering a 25-degree pitch attitude as an ultimate barrier from which the pilot should Because a go-around is not a frequent occurrence, return immediately. the importance of being go-around-prepared and go-around-minded should be emphasized. If any warning is activated or if any other abnormal If the criteria for a safe continuation of the approach condition occurs: are not met, the crew should initiate a go-around • PF must concentrate his/her attention on flying and fly the published missed-approach. the aircraft (i.e., controlling and monitoring the vertical flight path and lateral flight path); and, 6.2 - Flying a Manual Go-around • PNF must analyze the abnormal condition and perform the required actions, as per applicable A safe go-around should prioritize the elements of task sharing and ECAM and/or QRH the following 3-Ps rule : procedures.
• Pitch : 6.3 - Terrain Avoidance ( Pull-up ) Maneuver − Establishing and maintaining the target pitch attitude; CFIT events account for approximately 45 % of all approach-and-landing accidents and are the leading • Power : cause of fatalities. − Setting go-around thrust and checking that A typical awareness and training program for the the required thrust is achieved; and, reduction of controlled-flight-into-terrain (CFIT) • Performance : should: • − Confirming aircraft performance: Educate pilots on factors that may cause CFIT; positive rate of climb; • Ensure that horizontal and vertical situational awareness are maintained at all times; gear up; • speed at or above V APP (V LS); Ensure that pilots achieve proficiency in the execution of procedures and techniques speed brakes retracted; recommended for each type of approach; flaps as required; • Provide pilots with an adequate knowledge of the radio-altimeter and baro-altimeter capability and limitations of GPWS or EGPWS / indications increasing; and, TAWS equipment installed on their aircraft; and, wings-level.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
• Ensure that pilots are proficient in performing the 7 - Approach Techniques terrain avoidance maneuver required in response to a GPWS or EGPWS / TAWS warning (as 7.1 - Flying Stabilized Approaches published in the applicable FCOM and QRH).
Rushed and unstabilized approaches are the largest The following key points should be highlighted when contributory factor in CFIT and other approach-and- discussing CFIT awareness and response to landing accidents. (E)GPWS / TAWS warnings: Rushed approaches result in insufficient time for the • Preventive actions should be (ideally) taken flight crew to correctly: before (E)GPWS / TAWS warning; • Plan; • Response by PF must be immediate; • Prepare; and, • Execute a safe approach. • PNF must monitor and call the radio altitude and
altitude trend throughout the terrain avoidance maneuver; and, The following defines the elements of a stabilized approach: • Pullup maneuver must be continued at maximum • The aircraft is on the correct lateral flight path climb performance until warning has ceased and and vertical flight path (based on navaids terrain is cleared (i.e., as indicated by a steadily guidance or visual references); increasing radio-altimeter reading). • Only small changes in heading and pitch are required to maintain this flight path; 6.4 - Bounce Recovery – Rejected Landing • The aircraft is in the desired landing A rejected landing is defined as a go-around configuration; maneuver initiated after touchdown of the main • The power is stabilized and the aircraft is landing gear or after bouncing. trimmed to maintain the target final approach
speed on the desired glide path; A rejected landing is a challenging maneuver, decided and conducted in an unanticipated and • The landing checklist has been accomplished unprepared manner. as well as any required specific briefing; and,
• The SOPs should define the respective decision No flight parameter exceeds the limits criteria for: applicable for the type of approach; These limits also define the criteria for flight- • Full-stop landing; or, parameters excessive-deviation callouts.
• Rejected landing and go-around. Three essential parameters need to be stabilized for
a safe final approach (including the visual segment): Procedures and techniques should be published for • Aircraft track; bounce recovery, including: • Flight path angle; and, • Continued landing; or, • Airspeed. • Rejected landing (i.e., go-around). Depending on the type of approach and aircraft equipment, the most appropriate level of automation and available visual cues should be used to achieve and monitor the stabilization of the aircraft.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
When transitioning to visual references, the pilot’s • Acquisition of visual references and decision; perception of the runway and outside environment • should be kept constant by maintaining the: Not descending below the MDA(H) before reaching the visual descent/decision point • Drift correction, to continue tracking the runway (VDP); and, centerline (i.e., resisting the tendency to • prematurely align the aircraft with the runway Preparedness for go-around. centerline); 7.3 - Acquisition of Visual References • Aiming point, to remain on the correct flight path until the flare height (i.e., resisting the tendency to move the aiming point closer and, thus, The transition from instrument references to visual descend below the desired glide path / “duck- references is an important element of any type of under”); and, instrument approach.
• Final approach speed and ground speed, to Variations exist in airline operating philosophies maintain the aircraft energy level. about PF-PNF task sharing for:
• Acquisition of visual references;
7.2 - Flying Constant-Angle non-Precision • Conduct of landing; and, Approaches • Conduct of go-around.
Almost 60 % of CFIT incidents and accidents occur during step-down non-precision approaches. Task sharing for the acquisition of visual references depends on: The constant-angle non-precision approach • The type of approach (i.e., on the time available technique (or CANPA) should be implemented and for the acquisition of visual references); and, trained worldwide for preventing CFIT and other approach-and-landing accidents. • The use of automation (i.e., on the level of automation and redundancy). The following aspects need to be stressed: • Criteria for determining the type of guidance to The Airbus Industrie operating philosophy and be used; training philosophy promote a PF-PNF task sharing, with acquisition of visual references by: • FMS preparation, as applicable; • PNF, for non-precision approaches and CAT I • Completeness of approach briefing; ILS approaches; and, • Planning of aircraft configuration setup; • PF, for CAT II / CAT III ILS approaches. • Descent monitoring; • Energy management during initial approach, For CAT II / CAT III operations, the CAPT usually is intermediate approach and final approach; the PF and only an automatic approach and landing is considered. • Not descending below an altitude before reaching the associated fix; 7.4 - Flying Visual Approaches • Determining the correct flight path angle and vertical speed for the final descent segment; Accepting an ATC request for a visual approach or • Commencing the descent at the exact point; requesting a visual approach should be carefully balanced against the following decision criteria: • Maintaining the correct flight path angle (or • vertical speed) during the final descent Ceiling and visibility conditions; (including the visual segment); • Darkness;
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
• Weather: • Performing altitude and excessive-parameters- deviation callouts; and, − wind, turbulence; • − Complying with go-around policy, as for rain showers; and/or, instrument approaches. − fog or smoke patches;
• Crew experience with airport and airport 8 - Landing Techniques environment: 8.1 - Preventing Runway Excursions and − surrounding terrain; and/or, Overruns − specific airport and runway hazards (obstructions, …); Runway excursions and runway overruns account respectively for 8 % and 12 % of all approach-and- • Runway visual aids: landing accidents. − Type of approach lighting system; and, Runway excursions and runway overruns can be − Availability of a VASI or PAPI. categorized into six families of events, depending on their primary causal factor, as follows: The following key points should be discussed during • Events resulting from an unstabilized approach; flight crew training for safe visual approaches: • Event resulting from an incorrect flare • Assessing the company exposure (i.e., technique; operating environment); • Events resulting from unanticipated or more- • Developing company prevention strategies and severe-than-expected adverse weather personal lines-of-defense. conditions (e.g., tail wind, crosswind or wind shear); • Weighing the time saved against the possible risk; • Events resulting from reduced or loss of braking efficiency; • Awareness of and accounting for weather factors; • Events resulting from an abnormal configuration, including: • Awareness of surrounding terrain and obstacles; − aircraft dispatch under minimum equipment • Awareness of airport environment, airport and list [MEL] / dispatch deviation guide [DDG]; runway hazards; or, • Use of a published visual approach chart or use − in-flight malfunction; and, of a visual circuit pattern; • Tuning and monitoring all available navaids; • Events resulting from incorrect crew action or inadequate crew coordination, under adverse • Use of automation with timely reversion to hand technical or weather conditions. flying; • Adherence to defined PF/PNF task sharing: Company prevention strategies and individual lines- of-defense should be developed based on: − PF should fly the aircraft and look outside (i.e., being head up); while, • Strict adherence to SOPs; − PNF should monitor instruments (i.e., being head down); • Enhanced awareness of environmental factors;
• Maintaining visual contact with runway and other • Enhanced understanding of aircraft traffic at all times; performance and handling techniques; and,
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• Enhanced alertness for: 8.4 - Optimum Use of Braking Devices
− flight-parameters monitoring: To ensure an optimum use of braking devices, the − excessive-deviation callouts; and, following aspects must be understood: − mutual cross-check and back-up. • Design and operation of each braking device;
• Distribution of stopping forces during landing 8.2 - The Final Approach Speed roll; • Type of braking required to achieve the desired Assuring a safe landing requires achieving a stopping distance; balanced distribution of safety margins between: • • Factors affecting the optimum use of braking The computed final approach speed ; and, devices; and, • The resulting landing distance. • Applicable operational guidelines.
The applicable FCOM and QRH provide: Adhering to the following operational guidelines • Reference approach speeds; and, ensures an optimum braking during the landing roll: • Speed corrections applicable for various • Arming ground spoilers; operational factors and aircraft configurations. • Arming autobrake with the most appropriate mode for prevailing conditions (e.g., short 8.3 - Factors Affecting Landing Distance runway, low visibility, contaminated runway);
Understanding factors affecting landing distance • Selecting thrust reversers as soon as possible contributes to preventing runway overrun events. with maximum reverse thrust (this increases safety on dry and wet runway, and is mandatory When assessing the landing distance for a given on runway contaminated with standing water, landing, the following factors should be accounted slush, snow or ice); for, and combined as specified in the applicable FCOM / QRH: • Monitoring and calling ground spoilers extension; • Dispatch conditions, as applicable (dispatch under minimum equipment list [MEL] / dispatch • Monitoring and calling autobrake operation; deviation guide [DDG] ); • • Being ready to take over from autobrake, In-flight failures, as applicable; if required; • Weather conditions (e.g., icing conditions/ice • accretion); Monitoring engine operation in reverse thrust (e.g., increasing EGT, evidence of surge); • Wind conditions (i.e., wind component and gust, suspected wind shear); • Monitoring airspeed indication and returning reverse levers to the reverse idle position at the • Airfield elevation; published indicated airspeed or when airspeed • Runway slope (if down hill); fluctuations occur, whichever come first; • Runway condition (nature and depth of • If required, using maximum pedal braking; and, contaminant); and, • Maintaining braking action until assured that the • Use of braking devices (thrust reversers, aircraft will stop within the remaining runway autobrake). length.
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8.5 - Landing on Wet or Contaminated Runway • Monitoring operation of autobrake (on contaminated runway, the selected deceleration Factors associated with landing on a wet runway or rate may not be achieved, therefore the light on a runway contaminated with standing water, indicating that the selected deceleration rate is slush, snow or ice should be assessed carefully achieved may not illuminate); before beginning the approach. • Lowering the nose landing gear without undue
delay to: The following operational recommendations need to be emphasized: − increase the weight-on-wheels and, thus, increase the braking efficiency; and, • Diversion to an airport with better runway conditions and/or less crosswind component, − activate systems associated with nose when actual conditions significantly differ from landing gear switches (e.g., anti-skid forecast conditions or in case of system reference speed); malfunction; • As required, or when taking over from • Anticipating asymmetry effects that would autobrake, applying brakes normally with a prevent efficient braking or directional control steady pressure; (e.g., crosswind, single-thrust-reverser operation); • For directional control, using rudder pedals and differential braking, as required (i.e., not using • Avoiding landing on a contaminated runway nose-wheel-steering tiller); without antiskid or with a single thrust reverser; • If differential braking is necessary, applying • For inoperative items affecting the braking or lift pedal braking on the required side and releasing dumping capability, referring to the applicable: completely the pedal action on the opposite − FCOM and QRH, for in-flight malfunctions, side; and, or, • After reaching taxi speed, using nose-wheel- − Minimum Equipment List (MEL) or Dispatch steering with care. Deviation Guide (DDG), for known dispatch conditions; 8.6 – Use of Wind Information • Selecting autobrake with a medium or low setting, if the contaminant is evenly distributed; Several sources of wind information are available to the flight crew: On contaminated runway, use of a medium setting usually is recommended to assure • ATC (i.e., METAR, ATIS and tower winds); and, immediate braking action after touchdown (i.e., • Aircraft systems (i.e., IRS and FMS winds). without time delay);
• Approaching on glide path and at the target final Each wind information must be understood for approach speed; appropriate use during various flight phases. • Aiming for the touchdown zone; The following facts and figures should be recalled: • Performing a firm touchdown (to prevent hydroplaning and ensure rotation of main • The METAR wind is a 10-minute average wind; landing gear wheels); • The ATIS or tower average wind is a 2-minute • Using maximum reverse thrust as soon as average wind; possible after touchdown (as thrust reverser • The ATIS or tower gust is the wind peak value efficiency is higher at high speed); during the last 10-minute period; • Confirming the extension of ground spoilers;
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• The ATIS message is updated only if the wind Adherence to the following key points increases direction changes by more than 30 degrees or if safety during crosswind-landing operations: the wind velocity changes by more than 5 kt • Understanding applicable operating factors, over a 5-minute time period; maximum recommended values and limitations; • If an instantaneous wind reading is desired and • Using recommended and published flying requested from the ATC, the phraseology techniques associated with crosswind landing; “instant-wind“ should be used in the request (some controllers may provide such instant-wind Note : without request under shifting and/or gusting A wings-level touchdown (i.e., without any wind conditions); decrab) may be safer than a steady-sideslip • The IRS wind is a near-real-time wind; touchdown with an excessive bank angle; • The FMS wind is a 30-second-average wind; • Requesting the assignment of a more favorable and, runway, if prevailing runway conditions and • The maximum demonstrated crosswind crosswind component are considered generally applies to a steady wind and is not a inadequate for a safe landing; limitation (unless otherwise stated). • Adapting the autopilot disconnect altitude to prevailing conditions in order to have time to Flight crews should use the most appropriate source establish manual control and trim the aircraft of wind information, depending on the flight phase before the align/decrab phase and flare; and intended use. • Being alert to detect changes in ATIS and tower messages (wind direction shift, velocity and/or gust increase); and, 8.7 - Crosswind Landing • Being aware of small-scale local effects Operations in crosswind conditions require strict associated with strong winds: adherence to applicable limitations or maximum − Updrafts and downdrafts; recommended crosswind values, operational recommendations and handling techniques, − Vortices created by buildings, forests or particularly when operating on wet or contaminated terrain. runways.
Approaching the flare point with wings-level and a Approach-and-Landing Briefing Notes crab angle, as required for drift correction, three flare techniques are possible (depending on runway The scope, structure and suggested use of the condition, crosswind component and company Approach-and-Landing Briefing Notes are described SOPs): in the chapter Introducing the Briefing Notes. • Align the aircraft with the runway centerline, while preventing drifting sideways, by applying into-wind aileron and opposite rudder (i.e., using cross-controls); • Perform a partial decrab, using the cross- controls technique to continue tracking the runway centerline; or, • Maintain the crab angle, for drift correction, and wings-level until the main landing gear touchdown.
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Approach-and-Landing Reduction Task Force Conclusions and Recommendations
Introduction The flight segment from the outer marker to the completion of the landing roll represents only 4 % of This summary presents the conclusions and the flight time but 45 % of hull losses. recommendations of the international Approach- and-Landing Accident Reduction (ALAR) Task These statistical data have not shown any down Force led by the Flight Safety Foundation (FSF). trend over the past 40 years.
Five types of events account for 75 % of approach- Background and-landing incidents and accidents: • CFIT (including landing short of runway); The FSF ALAR Task Force was created in 1996 as another phase of the Controlled Flight Into Terrain • Loss of control; (CFIT) accident reduction program launched in the • Runway overrun; early 1990s. • Runway excursion; and, The FSF ALAR Task Force collected and analyzed • data related to a significant set of approach-and- Unstabilized approaches. landing accidents, including those resulting in controlled-flight-into-terrain CFIT). Implementation The Task Force developed conclusions and recommendations for practices that would improve The conclusions and recommendations of the ALAR safety in approach-and-landing, in the following Task Force need to be translated into industry domains: actions to ensure their effective implementation.
• Air Traffic Control - Training and Procedures; The Flight Safety Foundation is committed to a • Airport Facilities; significant awareness campaign that will ensure availability of this information to everyone who • Aircraft equipment; and, participates in approach-and-landing operations, so • that all can play a part in improving safety within Aircraft Operations and Training. their sphere of influence.
All conclusions and recommendations were data- The cooperation and contribution of all players in the driven and supported by factual evidence of their global aviation system are required to: relevance to the reduction of approach-and-landing • Enhance partnership, cooperation and incidents and accidents. communication between:
− operators; Statistical Data − air traffic control services;
Approach-and-landing accidents (defined as − state operational authorities; accidents occurring during the initial approach, final − approach and landing) represent approximately state navigation agencies; 55 % of total hull losses and 50 % of fatalities. − services providers;
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− training organizations; and, • Operators should develop SOPs regarding the − use of automation during the approach and manufacturers. landing phases and provide training accordingly; • Achieve a wide dissemination of the ALAR Errors in using and managing the automatic Education and Training Aid (ALAR Tool Kit), flight system and/or the lack of awareness of the including: operating modes are causal factors in more than 20 % of approach-and-landing accidents; − ALAR awareness video; and, − Briefing Notes; • Operators should define a clear policy regarding − Safety Alert Bulletins; the role of the pilot-in-command (commander) in complex and demanding situations; − Risk Awareness Tool (checklist); Training should address the practice of − Risk Reduction Planning Guide; and, transferring flying duties during operationally complex situations. − CFIT awareness presentation.
• Facilitate an easy and fast implementation of all Flightcrew Decision-Making: conclusions and recommendations. Conclusions: Establishing and adhering to adequate decision- Operations and Training Overview making processes improve approach and landing safety. Standard Operating Procedures (SOPs): Crew resource management issues, including Conclusions: decision-making under stress, are observed as Establishing and adhering to adequate standard circumstantial factors in more than 70 % of operating procedures (SOPs) improves approach approach-and-landing accidents. and landing safety. The omission of an action or an inappropriate action Recommendations; rank: • Operators should provide education and training • As a causal factor, along with other factors, in that enhance flightcrew decision-making and 45 % of fatal approach-and-landing events; and, risk (error) management; and, • • A factor, to some degree, in 70 % of all Operators should develop an effective tactical approach-and-landing accidents. decision-making model for use in time-critical situations.
Recommendations: Preparedness to Go-around and Commitment • State should mandate and operators should for Missed-Approach: develop and implement SOPs for approach-and -landing operations; Conclusions: • Operators should develop SOPs that allow their Failure to recognize the need for and to execute a practical application in normal operating missed approach when appropriate is a major environment; cause of approach and landing accidents.
The involvement of flight crews is essential in More than 70 % of approach-and-landing accidents the development and evaluation of SOPs; contained elements which should have been • recognized by the crew as improper and which Operators should implement routine and critical should have prompted a go-around. evaluation of SOPs to determine the need for change;
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It is also observed than when an unstable approach Recommendations: warrants a go-around decision, less than 20 % of • flightcrews actually initiate a go-around. Operators should define the parameters of a stabilized approach in their flight operations manuals (policy manual) and/or in their aircraft Recommendations: operating manual (AOM), including at least the following elements: • Operators should specify well-defined go-around gates for approach and landing operations. − Intended flight path; Parameters should include: − Speed; − − Visibility minima required for the approach Power setting; and landing operation; − Attitude; − − Assessment at the final approach fix (FAF) or Sink rate; outer marker (OM) of crew and aircraft − Configuration; and, readiness for approach; and, − Crew readiness. − Minimum altitude at which the aircraft must be stabilized; • All flights should be stabilized by 1000-ft (300m) height above airfield elevation in instrument • Operators should develop and support meteorological conditions (IMC) and by 500-ft No-blame Go-around and Missed Approach (150m) above airfield elevation in visual Policies; meteorological conditions (VMC).
A true no-blame go-around policy should • The approach should be considered stabilized alleviate the reporting and justification only if: requirements following a go-around or diversion; and, − The aircraft is on the correct flight path; − Only small changes in heading and pitch are • Training and company performance required to maintain that path; management systems should reinforce these policies. − The airspeed is: not more than V APP + 10 kt IAS; and, Flying Stabilized Approaches: not less than V APP – 5 kt;
Conclusions: Note : Unstabilized and rushed approaches contribute to The above recommendation has been approach and landing accidents. adapted to reflect the Airbus V APP concept.
Continuing an unstabilized approach is a causal − The aircraft is in the proper landing factor in 40 % of all approach-and-landing configuration; accidents. − The sink rate is not greater than 1 000 ft/mn; Approximately 70 % of rushed and unstable If an approach requires a sink rate greater approaches involve an incorrect management of the than 1 000 ft/mn, a special briefing is descent-and-approach profile and/or energy level required; (i.e., being slow and/or low, being fast and/or high).
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− The power setting is appropriate for the Pilot / Controller Communications: configuration and not below the minimum power for approach, as defined in the aircraft Conclusions: operating manual, as applicable; and, Improving communication and mutual − All briefings and checklists have been understanding between air traffic control services performed; and, and flight crews of each other’s operational environment will improve approach and landing • In addition, LOC-only and ILS approaches are safety. considered stabilized if they also fulfill the Incorrect or inadequate: following: • ATC instructions; − LOC-only approaches must be flown within one dot of the localizer; • Weather or traffic information; and/or, − CAT I ILS approaches must be flown within • Advice/service in case of emergency, one dot of the glide slope (GS) and localizer are causal factors in more than 30 % of approach- (LOC); and, and-landing accidents. − CAT II or CAT III ILS approaches must be flown within the glide slope and localizer Approximately 70 % of altitude deviations are the excessive deviation warnings; result of a breakdown in the controller / pilot communication loop. Note : The above recommendation has been adapted Recommendations: to reflect the Airbus LOC and GS excessive
deviation warnings. ATC services and operators should: • During visual approaches, wings must be level • Introduce joint training that involves both ATC on final when the aircraft reaches 500 ft above personnel and flight crews to: airfield elevation; − Promote mutual understanding of issues such • During circling approaches, wings must be level as procedures, instructions, operational on final when the aircraft reaches 300 ft airfield requirements and limitations between flight elevation; deck and the ATC environment; • Unique approaches may require a special − Improve controllers’ knowledge of the briefing; capabilities advanced technology flight decks; and, • Company policy (policy manual or SOPs) should state that a go-around is required if the aircraft − Foster improved communications and task becomes unstabilized during the approach; management by pilots and controllers during emergency situations; and, • The implementation of certified constant-angle procedures for non-precision approaches should • Ensure that controllers are aware of the be expedited globally; importance of unambiguous information exchange, particularly during in-flight • Flight crews should be trained on the proper use emergencies; of constant-angle, stabilized approach procedures; • Implement procedures that require immediate clarification or verification of transmissions from • Flight crews should be educated on the flight crews that indicate a possible emergency approach design-criteria and minimum obstacle- situation; clearance requirements (i.e., for each segment of the approach); and, • Implement procedures for ATC handling of aircraft in emergency situations to minimize • Flightcrews should “take time to make time” flight crew distraction; whenever cockpit situation becomes confusing or ambiguous.
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• In cooperation with airport authorities and • Operators should develop and implement a rescue services, implement unambiguous policy for the appropriate use of automation, emergency procedures and common navigation and approach aids for the approach phraseology to eliminate confusion; and, being flown. • Develop, jointly with airport authorities and local rescue services, emergency-training programs Use of Radio Altimeter for Terrain Awareness: that are conducted on a regular basis. Conclusions: Flight crews should: Using the radio altimeter (RA) as an effective tool • Verify understanding of each ATC helps prevent approach and landing accidents. communication and request clarification when necessary; and, Recommendations: • Accurately report the status of abnormal and • Education is needed to improve crew emergency situations and the need for awareness of radio altimeter operation and emergency assistance using standard benefits; phraseology. • Operators should state that the radio altimeter is
to be used during approach operations and Approach Hazards - Low Visibility, Visual specify procedures for its use; and, Illusions and Contaminated Runway Operations: • Operators should fit radio altimeters and Conclusions: activate “Smart Callouts” at 2,500 feet, 1,000 feet, 500 feet, at 200 feet or the altitude set in The risk of approach and landing accident is higher the “DH” (decision height) window (as well as at in operations conducted in low light and/or visibility, 50 ft, 40 ft, 30ft, 20 ft and 10 ft, as required) for on wet or otherwise contaminated runways, and with enhanced terrain awareness. the presence of optical or physiological illusions.
More than 70 % of CFIT and runway Flight Operations Quality Assurance (FOQA): excursion/overrun events occur: Conclusions: • In low visibility; • Collection and analysis of in-flight parameters, In hilly or mountainous terrain; (FOQA) programs identify performance trends that • On contaminated runway; and/or, can be used to improve approach and landing safety. • Under adverse wind conditions.
Recommendations: The lack of acquisition or the loss of visual references is the most common primary causal • FOQA should be implemented worldwide in factor in approach-and-landing accidents. tandem with information sharing partnerships such as the Global Analysis and Information Network (GAIN), the British Airways Information Recommendations: System (BASIS) and the Aviation Safety Action • Flight crews should be trained in operations Partnership (ASAP); involving adverse conditions (i.e., crosswind, • Examples of FOQA benefits (safety runway contamination) before they are assigned improvements and cost reduction) should be line duties; publicized widely; and, • Flight crews should make operational use of a • A process should be developed to bring FOQA risk-assessment checklist to identify approach and information sharing partnerships to regional and landing hazards; and business aviation. Appropriate procedures should be implemented to lessen these risks; and,
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Aviation Information Sharing: • Communication / Navigation / Surveillance (CNS) equipment such as Controller/Pilot Data Conclusions: Link Communication (CPDLC). Global sharing of aviation information decreases the risk of approach-and-landing accidents. Reference Document Recommendations: The following Special FSF Report provides a • De-identification of aviation information data consolidated source of statistical data, definitions sources should be a cardinal rule in FOQA and and facts about approach-and-landing accidents, information sharing processes; and, including those involving CFIT:
• Public awareness of the importance of information sharing must be heightened through Flight Safety Foundation a coordinated effort. Flight Safety Digest
Killers in Aviation: Optimum Use of Current Technology/Equipment FSF Task Force Presents Facts Although the Task Force issued conclusions and About Approach-and-landing and recommendations for future technological Controlled-flight-into-terrain Accidents developments, operators should consider the immediate benefit of existing technology and Volume 17/No 11-12 – Volume 18/No 1-2 equipment such as: Nov.-Dec.98/Jan.-Feb.99
• Terrain Awareness and Warning System (TAWS) for better terrain awareness and early warning; • Quick Access Recorder (QAR) and use Flight Operations Quality Assurance (FOQA) to detect and correct unsafe trends; • Radio altimeter with smart callouts for enhanced terrain awareness; • Precision approach guidance whenever available and use of VASI/PAPI in support of visual segment; • GPS-based lateral navigation and barometric vertical navigation (pending the availability of GPS Landing System [GLS] approaches through the use of GNSS or GPS Local Area Augmentation System (LAAS); • Mechanical or electronic checklists to improve checklist compliance (particularly in case of distraction or interruption); • Approach and airport familiarization programs based on: − High-resolution paper material; − Video display; and/or − Simulator visual; and,
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Introducing the Briefing Notes
General To support this strategy, each Briefing Note: · Presents the subject in the CFIT and/or ALAR The set of Approach-and-Landing Briefing Notes context, using statistical data; has been developed by Airbus Industrie in the frame of the Approach-and-Landing Accidents Reduction · Emphasizes the applicable standards and best (ALAR) Task Force led by the Flight Safety practices (e.g., standard operating procedures Foundation (FSF). [SOPs], supplementary techniques, operational recommendations and training guidelines); The Approach-and-Landing Briefing Notes provide · Lists and discusses factors that may cause flight background information, operational crews to deviate from applicable standards, for recommendations and training guidelines for the eye-opening purposes; implementation of the conclusions and recommendations of the following international ALAR · Provides or suggests company accident- working groups: prevention-strategies and/or personal lines-of- defense, for prevention purposes and/or for · FSF ALAR Task Force; and, correction purposes; · Establishes a summary of operational key points · U.S. Commercial Aviation Safety Team (CAST), and training key points; ALAR Joint Safety Implementation Team (JSIT). · Refers to the assoc iated or related Briefing Lessons-learned from operational analysis of in- Notes; and, service occurrences and from training feedback have · References related ICAO, U.S. FAR and been also considered. European JAR regulatory documents.
A generic version of the Approach-and-Landing Briefing Notes is published by the FSF, for the The proposed education and training strategy is valid benefit of all global, regional and corporate operators, at both company and personal level for: in the Volume 19, No 8-11, Aug.-Nov./00 of the FSF · Risk awareness (eye-opening); Flight Safety Digest. · Exposure assessment; · Identification of related prevention strategies Accident-Prevention Strategy (at company level) and lines-of-defense (at company and/or personal levels); The Approach-and-Landing Briefing Notes have been designed to allow an eye-opening and self-correcting · Analysis of flight data, line checks and line accident-prevention strategy. audits; and, · Implementation of prevention strategies and/or corrective actions.
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Defining a Reference Aircraft How to Use and Implement the Briefing Notes ? The technical contents of the Approach-and-Landing Briefing Notes refer to an aircraft defined to reflect the The Approach-and-Landing Briefing Notes should be design features common to most Airbus aircraft used by airlines to enhance the awareness of families. approach-and-landing accidents, including those resulting in CFIT, among flight crews and cabin This reference aircraft features the following crews. equipment to allow discussing the role of each system during the approach and landing: Management pilots should review, customize · Glass-cockpit, including an electronic flight (as required) and implement the ALAR instrument system (EFIS) consisting of a primary recommendations, guidelines and awareness flight display (PFD) and navigation display (ND); information, in the following domains:
· Integrated autopilot (AP) / flight director (FD) / · Operational documentation: autothrottle/autothrust (A/THR) systems; - Standard operating procedures (e.g., to · Flight management system (FMS); incorporate ALAR-critical items); and,
· Automatic ground-spoilers; - Procedures and techniques / Supplementary techniques. · Autobrake system; · Training: · Thrust reversers; - Simulator Training, to develop new scenarios · Two flight -deck crewmembers ; for line oriented flight training (LOFT) or special purpose operational training (SPOT); · Operation using Airbus Industrie-published or and/or, company-prepared standard operating procedures (SOPs), defining the following - Crew resource management (CRM) training, elements: to develop new topical subjects to support CRM discussions. - Operating philosophy; · Information: - Use of automation; - Airline bulletins; - Task sharing (for pilot flying [PF] and pilot - non-flying [PNF] ); - Airline’s safety magazine articles;
- PF and PNF tasks for all phases of ground - Classroom lectures (using Briefing Notes and and flight operations; associated Presentations); and/or,
- Briefings; - Stand-alone reading.
- Standard calls; and, Line pilots should review and compare the - Normal checklists. recommendations, guidelines and awareness information with their current practices and enhance their techniques and awareness level, as required.
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Other actors in the global aviation system, such as: · Airbus Cockpit Philosophy; and, · Air traffic control services; · Proceedings of: · Navigation state agencies; - Performance and Operations Conferences; · Operational authorities; - Human Factors Symposiums; and, · Service providers; and, - Operational Liaison Meetings.
· Flight academies; Aviation Regulations / Requirements: should use the provision of the Briefing Notes to evaluate their possible contribution to the reduction of · ICAO – Annex 6 – Operation of Aircraft, Part I – CFIT and Approach-and-Landing accidents. International Commercial Air Transport – Aeroplanes;
· ICAO – Procedures for Air Navigation Services Statistical Data (PANS -OPS, Doc 8168);
Statistical data quoted in the Briefing Notes originate · European Joint Aviation Requirement – from various industry sources. JAR-OPS 1 – Commercial Air Transport (Aeroplanes); The following Special FSF Report provides a · U.S. FAR – Part 91 – Air Traffic and General consolidated source of statistical data, definitions Operating Rules; and facts about approach-and-landing accidents, including those involving CFIT: · U.S. FAR – Part 121 – Operating Requirements: Domestic, Flag, and Supplemental Operations; Flight Safety Foundation and, · U.S. FAA – Aeronautical Information Manual Flight Safety Digest (AIM) – Basic Flight Information and ATC Killers in Aviation: Procedures. FSF Task Force Presents Facts About Approach-and-landing and Airlines’ Aircraft Operating Manuals: Controlled-flight-into-terrain Accidents · Several airlines’ aircraft operating manuals (AOM) Volume 17/No 11-12 – Volume 18/No 1-2 have been used to confirm operators’ best Nov.-Dec.98/Jan.-Feb.99 practices for non-type-related operational matters.
Reference Documents The following references and data sources have been The following reference documents have been used to used to document and analyze the operational support and illustrate the applicable standards, factors and human factors involved in approach-and- operational recommendations and training guidelines: landing incidents and accidents:
Airbus Industrie operational and training Government agencies web sites: documentation: · NASA ASRS (http://ars.arc.nasa.gov/ and · Flight Crew Operating Manuals (FCOM); http://human.factors.arc.nasa.gov/); · Quick Reference Handbooks (QRH); · U.S. FAA (http://www.faa.gov/); · Flight Crew Training Manuals (FCTM); · U.S. NTSB (http://www.ntsb.gov/aviation/); · Instructor Support Guides; · French BEA (http://www.bea-fr.org/);
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· U.K. AAIB (http://open.gov.uk/aaib/); and, Acknowledgement · Australian BASI (http://www.basi.gov.au/). The following Airbus Industrie colleagues and industry partners have contributed to this brochure in Airlines’ Flight Safety Magazines: reviewing the Briefing Notes in their respective fields · Air Canada; of expertise: · Air France; Capt. Nagi ABSI, Fernando ALONSO, Capt. Michel BRANDT, Philippe BURCIER, Capt. Dave · Air Inter; CARBAUGH, Capt. Alastair CRAIG, Capt. David · American Airlines; CURRY, Capt. Bertrand De COURVILLE, Guy DI SANTO, Capt. Klaus FLADE, Capt. Dan · British Airways; GURNEY, Jacky JOYE, Capt. Hans KREMMOLER, · Cathay Pacific Airways; and, Mark LACAGNINA, Robert LIGNEE, Capt. John LONG, Capt. Dick Mc KINNEY, Christian MONTEIL, · US Airways. Capt. Hugo PEREZ, Susan REED, Capt. Larry ROCKLIFF, F/O Dan ROMERO, F/O Didier Incidents and accidents analysis publications: RONCERAY, Roger ROZELLE, Capt. Gene ROZENTHAL, Capt. Dick SLATTER, Jean Jacques · Avram Goldstein – Flying out of danger, A Pilot’s SPEYER, Capt. Rainer STARK, Capt. Christian Guide to Safety (Airguide Publications, Inc, STIE, Capt. Robert SUMWALT, Capt. Etienne USA); and, TARNOWSKI. · Macarthur Job – Air Disaster, Volumes 1, Volume 2 and Volume 3 (Aerospace Publications Pty Ltd, Australia).
Feature articles from the following publications: · Air Transport World; · AOPA Pilot; · Aviation Week and Space Technology; · Flight International; · FSF Flight Safety Digest; · FSF Accident Prevention Bulletins; and, · Professional Pilot.
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Approach-and-landing Briefing Notes
Glossary of Terms and Abbreviations
Term or Definition Abbreviation
A/THR Autothrottle or Autothrust system
AAL Above Airport Level
AC U.S. FAA Advisory Circular
ACAS Airborne Collision Avoidance System ( see also TCAS )
ACP Audio Control Panel ( see also DCDU )
ADC Air Data Computer
AFE Above Field Elevation
AFL Above Field Level ( e.g., 1000 ft - height AFL )
AFM Airplane Flight Manual ( approved by certification authorities )
AFS Automatic Flight System, this includes the flight director (FD), the autopilot (AP), the autothrottle/autothrust system (A/THR) and the flight management system (FMS)
AGL Above Ground Level ( e.g., 1000 ft - height AGL, indicated by the radio altimeter or computed by subtracting the terrain elevation from the altitude above MSL )
AIM U.S. FAA Aeronautical Information Manual
( previously called Airman Information Manual )
Glossary of terms and Abbreviations Page 1
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
AIP Aeronautical Information Publications
( published by ICAO member states )
ALA Approach-and-Landing Accident
ALAR Approach-and-Landing Accident Reduction
ALS Airport Lighting System
ALTN Alternate
AMC Acceptable Means of Compliance ( for compliance with JAR-OPS 1 )
AOM Aircraft Operating Manual ( established by operator )
AP Auto Pilot
APP Approach control frequency
Approach Gate A point in space with a defined configuration and energy state
( see also Stabilization Height and Next Target )
ARTCC Air Route Traffic Control Center ( usually referred to as "Center" )
ASAP Aviation Safety Action Partnership
ATC Air Traffic Control
ATIS Automatic Terminal Information Service
ATM Air Traffic Management
( one of the two components of FANS, see also FANS and CNS )
BASIS British Airways Information System
BRG Bearing ( e.g., bearing to a waypoint or navaid )
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
CAP U.K. Civil Aviation Publication
CAPT Captain ( see also PIC )
CAST Commercial Aviation Safety Team
( international industry task force led by U.S. FAA )
Causal Factor A causal factor is an event or item judged to be directly instrumental in the causal chain of events leading to an accident ( source: Flight safety Foundation )
CAWS Collision Avoidance Warning System ( see TCAS )
CDU Control and Display Unit ( see also MCDU )
CFIT Controlled Flight Into Terrain
Checklist See also QRH
Circumstantial Factor A circumstantial factor is an event or an item that was judged not to be directly in the causal chain of events [ leading to an accident ] but could have contributed to the accident ( source: Flight Safety Foundation )
CNS Communication, Navigation and Surveillance
( one of the two components of FANS, see also FANS and ATM )
CONF Configuration ( e.g., slats, flaps, roll spoilers, ground spoilers, ... )
CORR Correction ( e.g., wind or configuration correction on final approach speed )
CPDLC Controller Pilot Data Link Communications
CRM Crew Resource Management
DA(H) Decision Altitude ( Height )
DCDU Data Communications Display Unit
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
DDG Dispatch Deviation Guide ( see also MMEL and MEL )
DIR TO Direct route to [ a waypoint ]
DIST Distance
DME Distance Measuring Equipment
DNA French Direction de la Navigation Aerienne
ECAM Electronic Centralized Aircraft Monitor
EFIS Electronic Flight Instruments System
EGPWS Enhanced Ground Proximity Warning System ( see also TAWS )
EGT Exhaust Gas Temperature
ETOPS Extended Twins Operations
F/O First Officer
FAA U.S. Federal Aviation Administration
FAF Final Approach Fix
FANS Future Air Navigation System ( see also CNS and ATM )
FAR U.S. Federal Aviation Regulations
FBS Fixed Base Simulator
FCOM Flight Crew Operating Manual ( established by Airbus Industrie )
FCU Flight Control Unit ( i.e., AP/FD interface )
FD Flight Director
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
FDF Final Descent Fix
FFCC Forward-Facing-Crew Cockpit
FFS Full Flight Simulator
FIR Flight Information Region
FL Flight Level
FMGS Flight Management and Guidance System
FMA Flight Modes Annunciator
FMGES Flight Management, Guidance and [flight] Envelop [protection] System
FMS Flight Management System
FOQA Flight Operations Quality Assurance
FSF Flight Safety Foundation
ft Feet
GA Go Around
GAIN Global Analysis and Information Network
GCAS Ground Collision Avoidance System
GND Ground control frequency
GNSS Global Navigation Satellite System
GPS Global Positioning System
GPWS Ground Proximity Warning System
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
GS Glide Slope
GW Gross Weight
HAT Height Above Touchdown
HF High Frequency
HIRL High Intensity Runway Lighting
HSI Horizontal Situation Indicator
hPa Hectopascals
IAF Initial Approach Fix
IAP Instrument Approach Procedure
IAS Indicated Air Speed
ICAO International Civil Aviation Organization
IEM Interpretative and Explanatory Material ( for compliance with JAR-OPS 1 )
IF Intermediate Fix
IFR Instrument Flying Rules
ILS Instrument Landing System ( see also GS and LOC )
ILS-DME Instrument Landing System with collocated Distance Measuring Equipment
IMC Instrument Meteorological Conditions
in.Hg Inches of Mercury ( unit for pressure measurement )
INFO Information service frequency
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
IOE Initial Operating Experience ( Line Training )
IRS Inertial Reference System
JAA European Joint Aviation Authority
JAR European Joint Aviation Regulations
JAR-AWO JAR - All Weather Operations requirements
JAR-OPS JAR Operations requirements
JSAT U.S. CAST Joint Safety Analysis Team
JSIT U.S. CAST Joint Safety Implementation Team
JSSI European Joint Safety Strategies and Initiatives
kt Knots
LAAS GPS Local Area [accuracy] Augmentation System
LAHSHO Land and Hold Short operation
Lateral Navigation FMS managed lateral navigation ( i.e., NAV mode )
LDA LOC-type Directional Aid
LLWAS Low Level Windshear Alert System
LOC Localizer
LOC BCK CRS Localizer back course
LOFT Line Oriented Flight [simulator ] Training
m Meters
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
MAP Missed Approach Point
MCDU Multi-purpose Control and Display Unit ( see also CDU )
MDA(H) Minimum Descent Altitude ( Height )
MEA Minimum Enroute Altitude
MEL Minimum Equipment List ( operator' customized version of MMEL )
METAR Meteorological Airport [observation] Report
MMEL Master Minimum Equipment List ( approved by operational authority )
Mode Type of guidance used to guide the aircraft towards a target or set of targets, or along a vertical flight path and/or lateral flight path
"Selected modes" refers to the modes armed or engaged by the pilot on the FCU
"Managed modes" refers to FMS vertical navigation and lateral navigation
MSA Minimum Safe Altitude or Minimum Sector Altitude
MSAW Minimum Safe Altitude Warning ( provided by ATC )
MSL Mean Sea Level ( e.g., 1000 ft - altitude above MSL, indicated by the barometric altimeter when set to QNH )
NATS U.K. National Air Traffic Services
Navaid Navigation Aid ( e.g., NDB, VOR, VOR-DME, LOC, ILS, ... )
ND Navigation Display
NDB Non Directional Beacon
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
Next Target Any required element or combination of one or more of the following elements:
- A position,
- An altitude,
- An aircraft configuration,
- A speed,
- A vertical speed, and/or
- A power setting.
NEXT WPT The waypoint located after the TO WPT
nm Nautical miles
NOTAM NOtice To AirMen
OAT Outside Air Temperature
OCA(H) Obstacle Clearance Altitude ( Height )
OM Outer Marker
PA Passenger Address system
PAPI Precision Approach Path Indicator
PF Pilot Flying
PFD Primary Flight Display
PIC Pilot In Command
PIREPS Pilot REPorts
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
PNF Pilot Not Flying
The PNF is sometimes referred to as the Pilot Monitoring to enhance his/her role in terms or monitoring, cross-check and backup
QAR Quick Access Recorder
QFE Actual atmospheric pressure at airport elevation
Altimeter setting required to read a height above airport elevation
QNH Actual atmospheric pressure at sea level, based on actual atmospheric pressure at station
Altimeter setting required to read an altitude above mean sea level ( MSL )
QRH Quick Reference Handbook
R/I Radio / Inertial navigation
RA Depending on context :
- Radio Altimeter, or
- Resolution Advisory ( see also TCAS )
RA DH Radio Altimeter Decision Height
Raw Data Raw navigation data : bearing and/or distance from aircraft to the tuned navaid
REIL Runway End Identification Lights
Reversion A mode reversion is a manual or automatic changeover from one AP mode to another mode ( usually, a lower level of automation ) resulting from: - a pilot action ( e.g., the selection of a lower level of automation or the disengagement of a mode for manual reversion to the AP basic mode ); - a system built-in condition ( e.g., a guidance limit or an active flight envelope protection ); or, - a failure or temporary loss of the engaged mode.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
RMI Radio Magnetic Indicator
RNAV aRea NAVigation ( i.e., lateral navigation based on defined waypoints )
RNP Required Navigation [accuracy] Performance
RVR Runway Visual Range
RVSM Reduced Vertical Separation Minima
SAT Static Air Temperature
SDF Simplified Directional Facility
SID Standard Instruments Departure
SOPs Standard Operating Procedures
Stabilization Height The height above airfield elevation or the height above touchdown ( HAT ) at which the aircraft should be stabilized for the approach to be continued
The stabilization height should be:
- 1000 ft in IMC; and,
- 500 ft in VMC
STAR Standard Terminal ARrival
STD Standard altimeter setting ( i.e., 1013.2 hPa or 29.92 in.hg )
TA Traffic Advisory ( see also TCAS )
Target A guidance target ( e.g., a speed, heading, altitude, vertical speed, flight path angle, track, course, etc ) selected by the pilot on the appropriate panel (FCU, FMS CDU or keyboard)
TAS True Air Speed
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
TAWS Terrain Awareness and Warning System
TAWS is the term used by the European JAA and the U.S. FAA to describe equipment meeting ICAO standards and recommendations for ground-proximity warning system (GPWS) equipment that provides predictive terrain-hazard warnings
Enhanced-GPWS ( EGPWS ) and ground collision avoidance system ( ACAS ) are other terms used to describe TAWS equipment
TCAS Traffic Collision Avoidance System ( see also ACAS )
TDWR Terminal Doppler Weather Radar
Weather radar capable of detecting areas of wind shear activity
TDZ Touch Down Zone
TDZE Touch Down Zone Elevation
TERPS U.S. Standard for Terminal Instrument Approach Procedures ( FAR - Part 97 )
TO WPT Waypoint of the F-PLN flight plan considered by the FMS for immediate lateral navigation guidance ( in case of incorrect flight plan sequencing, the TO WPT may happen to be behind the aircraft )
TOD Top Of Descent
Transition A mode transition is a manual or automatic changeover from one AP mode to another mode, resulting from: - a pilot action ( e.g., the selection of a new mode on the FCU, as appropriate for the task or following an ATC instruction ); or, - an automatic mode sequencing resulting from a prior mode selection involving several mode changes in sequence ( e.g., altitude capture changeover to altitude hold or selected heading changeover to localizer capture then to localizer tracking )
V APP Final Approach Speed
V MCL Minimum control speed in landing configuration with the critical engine inoperative
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Term or Definition Abbreviation
V REF Reference approach speed ( also referred to as threshold reference speed or target threshold speed )
V stall Stalling speed ( in a specified configuration )
V/S Vertical speed or AP Vertical Speed mode
VASI Visual Approach Indicator
VDP Visual Descent / Decision Point
Vertical Navigation FMS-managed vertical navigation
VFR Visual Flying Rules
VHF Very High Frequency
VMC Visual Meteorological Conditions
VOR VHF Omni Range
VOR-DME Collocated VOR and DME navaids
WAAS GPS Wide Area [accuracy] Augmentation System
WMO World Meteorological Organization
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Chapter 1 Operating Philosophy - SOPs
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Approach-and-Landing Briefing Note
1.1 – Operating Philosophy - SOPs
Introduction Statistical Data
Strict adherence to suitable standard operating % of procedures (SOPs) and normal checklists is an Factor Events effective method to prevent approach-and-landing accidents, including those involving CFIT. Omission of action or 72 % Without strict adherence to SOPs, the inappropriate action implementation of good crew resources management (CRM) practices is not possible. Non-adherence to criteria for 66 % stabilized approach This Briefing Note provides an overview of the following aspects: Inadequate crew coordination, 63 % cross-check and back-up · Establishment and use of (SOPs); Insufficient horizontal or vertical 52 % · Training aspects; and, situational awareness
· Factors and conditions that may affect the Inadequate or insufficient 48 % compliance with published rules and procedures. understanding of prevailing conditions
Slow or delayed action 45 %
Deliberate non-adherence to 40 % procedures
Incorrect or incomplete pilot / 33 % controller communications
Interaction with automation 20 %
Absence of go-around when 17 % required
Table 1 Causal Factors related to SOPs in Approach-and-Landing Accidents
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Airbus Industrie’ SOPs Line pilots and cabin crewmembers should be involved, along with the flight standards team, in the Standard Operating Procedures (SOPs) published by development and revision process of company SOPs Airbus Industrie are designed to achieve the following to: objectives: · Promote critical and constructive feedback; and, · Reflect the Airbus Industrie’ cockpit design philosophy and operating philosophy; · Ensure that rules and procedures, as well as reasons for their adoption are fully understood by · Promote optimum use of aircraft-type design end users. features; and, · Apply to a broad range of airline operations and environments. Scope of SOPs
The initial SOPs for a new aircraft model are based SOPs should identify and describe the standard on the above objectives and on the experience tasks and duties of flight -crew for each flight phase. gained during the development and certification flight- test campaign and during the route-proving program. SOPs should be accomplished by recall but critical tasks (e.g., selections of systems and changes of After they are introduced into service, the initial aircraft configuration) should be cross-checked by SOPs are periodically reviewed and enhanced based use of normal checklists, according to the phase of on the feedback received from various users (i.e., in flight. training and in line operations). SOPs should be supplemented by information on specific operating techniques (e.g., adverse weather Operator’ Customized SOPs operation) or by operational recommendations for specific types of operations (e.g., operation on wet or Airbus Industrie’ SOPs can be adopted without contaminated runway, operation in ETOPS area change by an operator or used as the basis for the and/or in RVSM airspace). development of customized company’ SOPs. SOPs should assume that all aircraft systems Customized company SOPs usually are established operate normally and that all automatic functions are to assure standardization across the different aircraft used normally. fleets being operated by the airline. Note :
Deviations from the Airbus Industrie’ SOPs may be A system may be partially or totally inoperative coordinated with Airbus Industrie, such deviations without affecting the SOPs. usually require approval by the airline’s operational authority. SOPs should emphasize the following aspects frequently involved in approach-and-landing SOPs should be simple, clear, concise and directive; accidents: the level of expanded information should be tailored to reflect the airline’s operating philosophy and · Task sharing; training philosophy. · Optimum use of automation; Operator’s SOPs should be reviewed and reassessed periodically based on revisions of the · Operations Golden Rules; Airbus Industrie’s SOPs and on internal company feedback, to identify any need for change. · Standards calls;
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
· Use of normal checklists; The European JAA defines the scope and contents of SOPs in JAR-OPS 1.1045 and associated · Approach and go-around briefings; Appendix 1.
· Altimeter setting and cross-check procedures; The scope of SOPs defined in the FAA AC 120-71 is allocated by the JAA to the Part A and Part B of the · Descent profile management; Operations Manual, as follows: · Part A : General operational policies (i.e., non- · Energy management; type-related matters); and, · Terrain awareness; · Part B : Aeroplane operating matters (i.e., type- related matters). · Approach hazards awareness;
General Principles · Use of radio altimeter;
SOPs should contain safeguards in order to · Elements of a stabilized approach and approach minimize the potential for inadvertent deviation from gates; procedures, particularly when operating under abnormal or emergency conditions or following · Approach procedures and techniques for various interruptions or distractions. types of approaches;
Safeguards include: · Landing and braking techniques for various types of runway and wind conditions; and, · Triggers: - events or actions initiating groups of actions · Readiness and commitment to go-around (called action-blocks); (e.g., GPWS warning, unstabilized approach, bounce recovery). · Action blocks:
- groups of actions being accomplished in In addition, SOPs should address the following sequence as a group; aspects:
· Action patterns:
Regulatory Definition - flightdeck panel scanning sequences or patterns supporting the flow and sequence of The U.S. FAA defines the scope and contents of action blocks; and, SOPs in Advisory Circular (AC) 120-71. · Standard calls:
The SOPs defined in AC 120-71 includes items - standard phraseology and terms used for related to: effective intra-crew communication.
· General operations policies (i.e., non-type Standardization related); and,
SOPs (including standard calls) constitute the · Airplane operating matters (i.e., type-related) reference for crew standardization and provide the
working environment required for enhanced and efficient crew communication and coordination.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Task Sharing Silent Cockpit
The following rules apply to any flight phase but are The Sterile Cockpit rule and the Silent Cockpit particularly important in the high-workload phases concept often are misunderstood as referring to the associated with approach and landing. same operating policy.
The pilot flying (PF) is responsible for controlling the When adhering to a Silent Cockpit policy, standard vertical flight path and horizontal flight path and for calls are minimized; FCU selections, FMA changes energy management, by either: and target confirmations on PFD and ND are not announced loudly but included in the instruments · Supervising the autopilot vertical guidance and scan. lateral guidance and the autothrust operation (i.e., awareness of modes being armed or Airbus Industrie acknowledges that variations may engaged, and of mode changes through mode exist in airline operating policies but encourages transitions and reversions); operators to adopt and adhere to a Standard Calls policy, as defined in Briefing Note or, 1.4 – Standard Calls. · Hand flying the aircraft, with or without flight director (FD) guidance, and with an adapted navigation display (e.g., ROSE or ARC mode). Use of Automation
The pilot not flying (PNF) is responsible for With higher levels of automation, flight crews are monitoring tasks and for performing the actions offered an increasing number of options and requested by the PF; this includes: strategies to choose for the task to be accomplished. · Performing the standard PNF tasks: The company SOPs should accurately define the - SOP actions; and, options and strategies selected by the airline for the various flight phases and for the various types of - Flight director and FMS mode selections and approaches. target entries, when in manual flight; · Monitoring the current status of the aircraft; and, Briefing Note 1.2 - Optimum Use of Automation provides expanded information on the use of AP/FD, · Monitoring the PF to provide effective backup as A/THR and FMS. required (this includes both flight and ground operation). Scope and Use of Normal Checklists
Sterile Cockpit Rule Briefing Note 1.5 - Normal Checklists provides a detailed overview on the scope and use of normal Adhering to the Sterile Cockpit rule (defined in checklists. Briefing Note 2.4 – Intra-Cockpit Communications, Managing Interruptions and Distractions ) may be mandated by operational authorities (e.g., U.S. FAR Training Aspects – Part 121.542 ) or adopted per company policy. Disciplined use of SOPs and normal checklists Airbus Industrie encourages adherence to the Sterile should begin during the transition training course, Cockpit rule, regardless of applicable national because habits and routines acquired during requirements. transition training have a lasting effect.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Transition training and recurrent training provide a · Incorrect CRM techniques (e.g., absence of unique opportunity to discuss the reasons for the cross-checking, crew coordination or effective rules and procedures and to discuss the backup); consequences of failing to comply with them. · Company policies (e.g., regarding schedules, Conversely, allowing a relaxed adherence to SOPs costs, go-around and diversion); and/or a relaxed use of normal checklists during · Other policies (e.g., crew duty time); initial or recurrent simulator training may encourage corresponding deviations during line operations. · Personal desires or constraints (e.g., schedule, mission completion);
Factors Involved in Deviations from SOPs · Complacency; and,
To ensure effective compliance with published SOPs, · Overconfidence (e.g., high time on aircraft type). it is important to understand why pilots intentionally or inadvertently deviate from rules or standards. These factors may be used to assess company and/or personal exposure, and to develop In most cases of deviation from SOPs, the procedure corresponding prevention strategies and lines -of- that was followed in place of the published procedure defense. seemed to be appropriate for the prevailing situation, considering the information available at the time. Summary of Key Points The following factors and conditions are cited often in discussing deviations from SOPs: SOPs should include and emphasize aspects that · Inadequate knowledge of or failure to understand are involved frequently in approach-and-landing the rule, procedure or action accidents. (e.g., due to quality of wording or phrasing, rule or procedure or action being perceived as Company policies, technical training and CRM inappropriate); training programs, line checks and line audits should: · Insufficient emphasis on strict adherence to · Promote strict adherence to SOPs; and, SOPs during transition and recurrent training; · Identify and address the reasons for intentional · Insufficient vigilance (fatigue); or inadvertent deviations from SOPs.
· Distractions (e.g., due to intra-cockpit activity);
· Interruptions (e.g., due to ATC communication); Associated Briefing Notes
· Task saturation (i.e., absence of multi-tasking The following Briefing Notes should be reviewed ability or task overload); along with the above general information in order to revisit all the aspects associated with standard · Incorrect management of priorities (e.g., lack of operating procedures: decision-making model for time-critical situations); · 1.2 - Optimum Use of Automation,
· Reduced attention ( tunnel vision ) in abnormal or · 1.3 - Operations Golden Rules, high-workload conditions; · 1.4 - Standard Calls,
· 1.5 - Use of Normal Checklists,
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
· 1.6 - Approach and Go-around Briefings, · FAA AC 120-71 - Standard Operating Procedures for Flightdeck Crew Members (Draft). · 2.1 - HF Issues in Approach and Landing · FAA AC 120-48 – Communications and Accidents, Coordination between Flight Crewmembers and Flight Attendants. · 2.2 - CRM Issues in Approach and Landing Accidents. · FAA AC 120-51 – Crew Resource Management Training. · FAA AC 120-54 – Advance Qualification Training. Regulatory References · FAA AC 120-71 – Standard Operating · ICAO – Annex 6 – Operation of Aircraft, Part I – Procedures for Flight Deck Crewmembers. International Commercial Air transport – · FAA AC 121-32 – Dispatch Resource Aeroplanes, Appendix 2, 5.9. Management Training. · ICAO – Procedures for Air Navigation Services – · JAR-OPS 1.1040 and associated Interpretative Aircraft Operations (PANS-OPS, Doc 8168), and Explanatory Material (IEM) – General Rules Volume I – Flight procedures (Post Amendment for Operations Manuals. No 11, applicable Nov.1/2001). · JAR-OPS 1.1045 and associated Appendix 1, · ICAO – Manual of All-Weather Operations Acceptable Means of Compliance (AMC) and (Doc 9365). Interpretative and Explanatory Material (IEM) – · ICAO – Preparation of an Operations Manual Operations Manual – structure and contents. (Doc 9376).
· FAR 91.3 – Responsibility and authority of the pilot-in-command (emergency authority). · FAR 121.133 – Preparation of Manuals, · FAR 121.135 – Contents of Manuals,
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Approach-and-Landing Briefing Note
1.2 - Optimum Use of Automation
Introduction Higher levels of automation provide flight crews with an increasing number of options and strategies to Optimum use of automation refers to the integrated choose for the task to be accomplished. and coordinated use of the following systems: The applicable FCOM provides specific information • Autopilot / flight director (AP / FD); for each aircraft type. • Autothrottle/autothrust (A/THR); and,
• Flight management system (FMS). Statistical Data
Three generations of flight guidance systems are Errors in using and managing the automatic flight currently in airline service, providing different levels system and the lack of awareness of the operating of integration and automation: modes are causal factors in more than 20 % of approach-and-landing accidents.
• A300B2/B4 and A300 FFCC families: − Partial integration (pairing) of the AP/FD and AP - A/THR Integration A/THR modes; Integrated AP-A/THR systems feature an − Selected vertical and lateral modes; and, association (pairing) of AP pitch modes (elevator control) and A/THR modes (throttle/thrust levers − Lateral navigation only (i.e., inertial control). navigation system [INS] or FMS/GPS).
An integrated AP-A/THR operates in the same way • A310 and A300-600 families: as a human pilot: − Full integration of AP/FD and A/THR • Elevator is used to control pitch attitude, modes; airspeed, vertical speed, altitude, flight-path-angle, vertical navigation profile or to − Selected vertical and lateral modes; and, track a glideslope beam; − Vertical and lateral navigation (FMS), • Throttle/thrust levers are used to maintain a given thrust or a given airspeed. • A320 / A330 / A340 families: − Full integration of AP/FD - A/THR – FMS Throughout the flight, the pilot’s objective is to fly: modes (FMGS); • Performance segments at constant thrust or at − Selected vertical and lateral modes; and, idle (e.g., takeoff, climb or descent); or, − Managed vertical and lateral navigation in all • flight phases. Trajectory segments at constant speed (e.g., cruise or approach).
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Depending on the task to be accomplished, The FCU constitutes the main interface between the maintaining the airspeed is assigned either to the pilot and the autoflight system for short-term AP (elevators) or to the A/THR (throttles/thrust guidance (i.e., for immediate guidance). levers), as shown in Table 1. The FMS multi-purpose control and display unit (MCDU) constitutes the main interface between the pilot and the autoflight system for long-term A/THR AP guidance (i.e., for the current and subsequent flight phases).
Throttles / Elevators On aircraft equipped with an FMS featuring both Thrust levers lateral and vertical navigation, two types of guidance (modes and associated targets) are available: • Performance Selected guidance: Thrust or idle Speed Segment − the aircraft is guided to acquire and maintain the targets set by the crew on the FCU, using the modes engaged on the FCU.
V/S • FMS (managed) guidance: Trajectory Vertical profile Speed − the aircraft is guided along the FMS lateral Segment Altitude and vertical flight plan, speed profile and altitude targets, as managed by the FMS Glide slope (accounting for altitude and speed constraints, as applicable).
Table 1 AP – A/THR Modes Integration Understanding Automated Systems
Understanding any automated system, but Design Objective particularly the AFS and FMS, ideally would require answering the following fundamental questions: The design objective of the automatic flight system • How is the system designed ? (AFS) is to provide assistance to the crew throughout the flight (within the normal flight • Why is the system designed this way ? envelope), by: • Relieving the PF from routine handling tasks • How does the system interface and communicate and thus allowing time and resources to with the pilot ? enhance his/her situational awareness or for problem solving tasks; and, • How to operate the system in normal and • abnormal situations ? Providing the PF with adequate attitude and flight path guidance through the FD, for hand flying. The following aspects should be fully understood for an optimum use of automation: The AFS provides guidance to capture and maintain • Integration of AP/FD and A/THR modes the selected targets and the defined flight path, in (i.e., pairing of modes); accordance with the modes engaged and the targets set by the flight crew on the FCU or on the • Mode transition and reversion sequences; FMS CDU.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
• Pilot-system interfaces for: Effective monitoring of these controls and displays promotes and increases flight crew awareness of: − Pilot-to-system communication (i.e., for modes engagement and target selections); • The status of the system (i.e., modes being and, engaged or armed); and, − System-to-pilot feedback (i.e., for modes and • The available guidance (i.e., for flight path and targets cross-check). speed control).
Effective monitoring of controls and displays also In the context of this Briefing Note, the interface and enables the pilot to predict and anticipate the entire communication between the flight crew and the sequence of flight modes annunciations (FMA) system need to be emphasised. throughout flight phases (i.e., throughout mode transitions or mode reversions).
Flight Crew / System Interface Operating Philosophy and Rules When performing an action on the FCU or FMS CDU to give a command to the AFS, the pilot has Optimum use of automation requires strict an expectation of the aircraft reaction and, adherence to the design philosophy and operating therefore, must have in mind the following philosophy, and to the following rules of operation. questions:
• What do I want the aircraft to fly now ? Use the correct level of automation for • What do I want to fly next ? the task
On highly automated and integrated aircraft, several This implies answering also the following questions : levels of automation are available to perform a given task: • Which mode did I engage and which target did I set for the aircraft to fly now ? • FMS modes and guidance; or, • Selected modes and guidance. • Is the aircraft following the intended vertical and lateral flight path and targets ? The correct level of automation depends on: • Which mode did I arm and which target did I pre set for the aircraft to fly next ? • The task to be performed: − short-term (tactical) task; or, The key role of the following controls and displays therefore must be understood: − long-term (strategic) task;
• FCU mode selection-keys, target-setting knobs • The flight phase: and display windows; − enroute;
• FMS MCDU keyboard, line-select keys, display − terminal area; or, pages and messages; − approach; and, • Flight modes annunciator (FMA) annunciations • The time available: on PFD; and, − normal selection or entry; or, • PFD and ND data. − last-minute change.
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The correct level of automation often is the one the Any action on the FCU or on the FMS keyboard and pilot feels comfortable with for the task or for the line-select keys should be confirmed by cross- prevailing conditions, depending on his/her checking the corresponding annunciation or data on knowledge and experience of the aircraft and the PFD and/or ND (and on the FMS CDU). systems. At all times, the PF and PNF should be aware of the Reversion to hand flying and manual thrust control status of the guidance modes being armed or actually may be the correct level of automation, engaged and of any mode change-over throughout depending on the prevailing conditions. mode transitions and reversions.
FMS or selected guidance can be used in Enhanced reference to the above controls and succession or in combination (e.g., FMS lateral displays promotes and increases the flight crew guidance together with selected vertical guidance) awareness of : as best suited for the flight phase and prevailing • The status of the system (i.e., modes being constraints. armed or engaged),
The PF always retain the authority and capability to • The available guidance (i.e., for flight path and select the most appropriate level of automation and speed control). guidance for the task, this includes:
• Adopting a more direct level of automation by This enables the flight crew to predict and anticipate reverting from FMS-managed guidance to the entire sequence of flight mode annunciations selected guidance (i.e., to selected modes and throughout successive flight phases (i.e., throughout targets); mode transitions or reversions).
• Selecting a more appropriate lateral or vertical
mode; or, Monitor automation at all times • Reverting to hand flying (with or without FD guidance, with or without A/THR) for direct The use and operation of the AFS must be control of aircraft vertical trajectory, lateral monitored at all times by: trajectory and thrust. • Checking and announcing the status of AP/FD modes and A/THR mode on the FMA Know your Available Guidance at all times (i.e., arming or engagement); • Observing and announcing the result of any The FCU and the FMS CDU are the prime target setting or change (on the FCU) on the interfaces for the flight crew to communicate with related PFD and/or ND scales; and, the aircraft systems (i.e., to arm or engage modes • and to set targets). Supervising the resulting AP/FD guidance and A/THR operation on the PFD and ND (pitch The PFD and ND are the prime interfaces for the attitude and bank angle, speed and speed trend, aircraft to communicate with the flight crew, to altitude, vertical speed, heading or track, …). confirm that the aircraft systems have correctly accepted the mode selections and target entries: • Be ready to take over, if required PFD (FMA, speed scale and altitude scale): − guidance modes, speed and altitude targets; If doubt exists regarding the aircraft flight path or and, speed control, no attempt at reprogramming the automated systems should be made. • ND : Selected guidance or hand flying together with the − lateral guidance ( heading or track or use of navaids raw data should be used until time FMS flight plan). and conditions permit reprogramming the AP/FD or FMS.
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If the aircraft does not follow the intended flight path, • Insufficient understanding of mode transitions check the AP and A/THR engagement status. and mode reversions (i.e., mode confusion);
If engaged, disconnect the AP and/or A/THR using • Inadequate task sharing and/or CRM practices the associated instinctive disconnect push button(s), preventing the PF from monitoring the flight path to revert to hand flying (with FD guidance or with and airspeed; reference to raw data) and/or to manual thrust control. (e.g., both pilots being engaged in the management of automation or in solving an In hand flying, the FD commands should be unanticipated situation or abnormal condition); followed; otherwise the FD bars should be cleared from display. • Engaging the AP with the aircraft in an out-of-trim condition (conventional aircraft only); AP and A/THR must not be overridden manually. • Failure to arm the approach mode; and/or, If AP or A/THR operation needs to be overridden (i.e., following a runaway or hardover), immediately • Failure to set the correct final approach course. disconnect the affected system by pressing the associated instinctive disconnect push button. Recommendations for Optimum Use of Automation Factors and Errors in Using Automation Correct use of automated systems reduces workload The following factors and errors can cause flying an and significantly improves the flight crew time and incorrect flight path, which - if not recognized - can resources for responding to: lead to an approach-and-landing accident, including one involving CFIT: • An unanticipated change; or,
• Inadvertent arming or engagement of an incorrect • An abnormal or emergency condition. mode; During line operations, AP and A/THR should be • Failure to verify the mode armed or engaged, by engaged throughout the flight especially in marginal reference to the FMA ; weather conditions or when operating into an unfamiliar airport. • Selection of an incorrect target (altitude, speed, heading) on the FCU and failure to confirm the Using AP and A/THR also enables flight crew to pay selected target on the PFD and/or ND (as more attention to ATC communications and to other applicable); aircraft, particularly in congested terminal areas and at high-density airports. • Selection of the FCU altitude to any altitude below the final approach intercept altitude during AP and A/THR should be used during a go-around approach; and missed-approach to reduce workload.
• Insertion of an erroneous waypoint; FMS lateral navigation should be used to reduce workload and risk of CFIT during go-around if : • Arming of the lateral navigation mode with an incorrect active waypoint (i.e., an incorrect TO • Applicable missed-approach procedure is waypoint); included in the FMS flight plan; and,
• Preoccupation with FMS programming during a • FMS navigation accuracy has been confirmed. critical flight phase, with consequent loss of situational awareness;
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The safe and efficient use and management of AP, • Announce all changes in accordance with A/THR and FMS are based on the following three- Standard Calls defined in SOPs; step technique: • • Anticipate: When changing the selected altitude on FCU, cross-check the selected altitude indication on − Understand system operation and results of PFD; any action, be aware of modes being armed During descent, ensure that selected altitude is or engaged (seek concurrence of other not to below the MEA or MSA (or be aware of the crewmember, if deemed necessary); applicable minimum-vectoring-altitude); • Execute: During final approach, set go-around altitude on FCU (i.e., the MDA/H or DA/H should not be set); − Perform action on FCU or on FMS CDU; and, • Prepare FMS for arrival before starting the • Confirm: descent; − Crosscheck and announce arming or An alternative arrival routing, another runway or engagement of modes and targets selections circling approach, can be prepared on the (on FMA, PFD and/or ND scales or FMS secondary flight plan, as anticipated; CDU). • In case of a routing change (e.g., DIR TO), cross- The following rules and recommendations should be check the new TO waypoint before activating the considered to support the implementation of this DIR TO (i.e., making sure that the intended technique: TO waypoint is not already behind the aircraft); • Before engaging the AP, make sure that: Caution is essential during descent in − Modes engaged for FD guidance (check mountainous areas; ensure that the new track FMA annunciations) are the correct modes and assigned altitude are not below the sector for the intended flight phase and task; safe altitude; Select the appropriate mode(s), as required; If under radar vectors, be aware of the sector and, minimum vectoring-altitude; − Command bars do not shows large orders; If necessary, the selected heading mode can be if large commands are given, maintain hand used with reference to navaids raw data, while flying to center the bars before engaging verifying the new route and/or requesting AP; confirmation from ATC;
Engaging the AP while large commands are • Before arming the NAV mode, ensure that the required to achieve the intended flight path correct active waypoint (i.e., TO waypoint) is may result in the AP overshooting the displayed on the FMS CDU and ND (as intended vertical target or lateral target; applicable);
• Before any action on FCU, check that the knob or If the displayed TO waypoint on the ND is not push button is the correct one for the desired correct, the desired TO waypoint can be restored function; by either:
• After each action on FCU, verify the result of this − clearing an undue intermediate waypoint; or, action on: − − FMA (i.e., for arming or engagement of performing a DIR TO [desired TO waypoint]. modes); and/or, Monitor the correct interception of the FMS lateral − PFD/ND data (i.e., for selected targets); and, flight plan; by reference to the aircraft flight path and airspeed response;
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• In case of a late routing or runway change, • At any time, if the aircraft does not follow the a reversion to AP selected modes and raw data is desired flight path and/or airspeed, do not recommended; hesitate to revert to a more direct level of automation: Reprogramming the FMS during a critical flight phase (e.g., in terminal area, on final approach or − revert from FMS-managed modes to selected go-around) is not recommended, except to modes; activate the secondary flight plan, if prepared, or for selecting a new approach; or, − disconnect AP and follow FD guidance (if Priority tasks are, in that order : correct); − horizontal and vertical flight path control; or, − altitude and traffic awareness; and, − disengage FD, select FPV (as available) and hand fly the aircraft, using raw data or visually − ATC communications; (if in VMC);
and/or, • No attempt should be made to analyze or rectify an anomaly by reprogramming the AFS or FMS, − disengage the A/THR and control the thrust until the desired flight path and/or airspeed are manually. restored;
• In case of AP uncommanded disconnection, the second AP should be engaged immediately to Summary of key points reduce PF’s workload (i.e., only dual or multiple failures may affect both APs simultaneously); For optimum use of automation, the following should be promoted: • If cleared to exit a holding pattern on a radar • vector, the holding exit prompt should be pressed Understanding the integration of AP/FD and (or the holding pattern cleared) to allow the A/THR modes (i.e., pairing of modes); correct sequencing of the FMS flight plan; • Understanding all mode transition and reversion • Under radar vectors, when intercepting the final sequences; approach course in a selected heading or track mode (i.e., not in NAV mode), flight crew should • Understanding pilot-system interfaces for: ensure that FMS flight plan sequences normally by checking that the TO waypoint is correct (on − Pilot-to-system communication (i.e., for ND and FMS CDU); modes engagement and target selections); Ensuring that FMS flight plan sequences correctly − System-to-pilot feedback (i.e., for modes and with a correct TO waypoint is essential to re- targets cross-check); engage the NAV mode, in case of a go-around; • Awareness of available guidance (AP/FD and If FMS flight plan does not sequence correctly, A/THR status, modes armed or engaged, active correct sequencing can be restore by either: targets); − performing a DIR TO [ a waypoint ahead in the approach ] or a DIR TO INTCPT (as • Alertness to adapt the level of automation to the available); or, task and/or circumstances, or to revert to hand flying / manual thrust control, if required; − clearing an undue intermediate waypoint (be cautious not to clear the desired • TO waypoint). Adherence to design philosophy and operating philosophy, SOPs and Operations Golden Rules. If a correct TO waypoint cannot be restored, the
NAV mode should not be used for the rest of the
approach or for go-around;
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Associated Briefing Notes
The following Briefing Notes should be reviewed along with the above information to complement this overview on the use of automation: • 1.1 - Operating Philosophy - SOPs, • 1.3 - Operations Golden Rules, • 1.4 - Standard Calls.
Regulatory references • ICAO – Annex 6 Operation of Aircraft, part I – International Commercial transport – Aeroplanes, Appendix 2, 5.14. • ICAO – Human Factors Training Manual (Doc 9683). • ICAO – Human Factors Digest No 5 – Operational Implications of Automation in Advanced Technology Flight Decks (Circular 234). • FAR 121-579 - Minimum altitudes for the use of the autopilot.
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Approach-and-Landing Briefing Note
1.3 - Operations Golden Rules
Introduction Statistical Data
Golden Rules have always guided human activities. The following factors frequently are identified as causal factor in approach-and-landing accidents: In early aviation days, the Golden Rules defined the basic principles of airmanship. % of Factor With the development of technology in modern Events aircraft and with research on man-machine-interface and crew-coordination, Golden Rules have been Inadequate decision making 74 % broadened to encompass the principles of interaction with automation and crew resources Omission of action or 72 % management (CRM). inappropriate action
The operations Golden Rules defined by Airbus Inadequate CRM practice 63 % Industrie assist trainees in maintaining their basic (crew coordination, cross- airmanship even as they progress to integrated and check and backup) automated aircraft models.
Insufficient horizontal or 52 % These rules apply with little modification to all Airbus vertical situational awareness models.
Although developed for trainees, the Golden Rules Inadequate or insufficient 48 % are equally useful for experienced line pilots. understanding of prevailing conditions Golden Rules address aspects that are considered frequent causal factors in approach and landing Slow or delayed crew action 45 % accidents: Flight handling difficulties 45 % • Inadequate situational / positional awareness; Incorrect or incomplete 33 % • Incorrect interaction with automation; pilot/controller communication • Overreliance on automation; and, Interaction with automation 20 % • Ineffective crew cross-check and mutual backup. Table 1
Most Frequent Causal Factors in Approach-and-Landing Accidents
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General Golden Rules • Navigate :
The following eight Golden Rules are applicable in Select the desired modes for vertical navigation normal conditions and, more importantly, in any and lateral navigation (i.e., selected modes or unanticipated or abnormal / emergency condition. FMS-managed navigation), being aware of surrounding terrain and minimum safe altitude.
Automated aircraft can be flown like any This rule can be summarized by the following other aircraft. three “ know where …” situational-awareness items:
To promote this rule, each trainee should be given − Know where you are; the opportunity to fly the aircraft just using the stick, − rudder and throttles. Know where you should be; and, − Know where the terrain and obstacles are. The use of flight director (FD), autopilot (AP), autothrottle/autothrust (A/THR) and flight management system (FMS) should be introduced • Communicate : progressively, as defined by the applicable training syllabus. Effective crew communication involves communications between flight crewmembers Practice of hand flying will illustrate that the pilot and communications between flight crew and flying (PF) always retains the authority and capability cabin crew. to adopt: In an abnormal or emergency condition, after a • A more direct level of automation; or revert to, stable flight path has been regained and the abnormal or emergency condition has been • Hand flying, directly controlling the aircraft identified, the PF should inform the ATC of the trajectory and energy. prevailing condition and of his/her intentions.
Fly, Navigate, Communicate and Manage – To attract the controller’s attention, use the following standard phraseology, as applicable: in that order − Pan Pan – Pan Pan – Pan Pan; or Task sharing should be adapted to the prevailing − Mayday – Mayday – Mayday. situation (i.e., task sharing for hand flying or with AP engaged, task sharing for normal operation or for abnormal / emergency conditions, as defined in • Manage : FCOM) and tasks should be accomplished in accordance with the following priorities: Managing the continuation of the flight is the next priority, this includes: • Fly : • Managing aircraft systems (e.g., fuel PF must concentrate on flying the aircraft management, ETOPS management, etc); (i.e., by controlling and/or monitoring the pitch and, attitude, bank angle, airspeed, thrust, sideslip, • Performing applicable emergency and/or heading, ...) to capture and maintain the desired abnormal procedure(s). targets, vertical flight path and lateral flight path. PNF must backup the PF by monitoring flight Specific Golden Rules to assist flight crew in parameters and by calling any excessive their decision-making and management process deviation. are provided in the second part of this Briefing Note.
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The design of glass-cockpit aircraft fully supports Critical or irreversible actions, such as selecting an the above four-step strategy, as summarized in engine fuel lever / master switch or a fuel isolation Table 1. valve to OFF, should be accomplished by the PNF but require prior confirmation by the PF (i.e., confirmation loop). Golden Rule Display Unit
Fly PFD Know your FMA guidance at all times
The FCU and FMS CDU and keyboard are the Navigate ND prime interfaces for the crew to communicate with aircraft systems (i.e., to arm modes or engage DCDU Communicate modes and to set targets).
Manage ECAM The PFD (particularly the FMA and target symbols on speed scale and altitude scale) and ND are the prime interfaces for the aircraft to communicate with Table 1 the crew, to confirm that the aircraft systems have Glass-cockpit Design Supports Golden Rules correctly accepted the flight crew’s mode selections and target entries.
Any action on FCU or on FMS keyboard and line- Practice task sharing and back-up each select keys should be confirmed by cross-checking other the corresponding annunciation or data on PFD and/or ND. Task sharing, effective cross-check and backup should be practiced in all phases of ground and At all times, the PF and PNF should be aware of: flight operation, in normal operation or in abnormal / • Modes armed or engaged; emergency conditions. • Guidance targets set; and, Emergency, abnormal and normal procedures • (i.e., normal checklists) should be performed as Mode transitions or reversions. directed by ECAM and/or QRH, e.g. :
• In case of an emergency condition: Cross check the accuracy of the FMS with − Emergency procedure; raw data − Normal checklist ( as applicable ); and, When within navaids coverage area, FMS − Abnormal procedure(s). navigation accuracy should be cross-checked against navaids raw-data (unless aircraft is GPS- • In case of an abnormal condition: equipped and GPS PRIMARY is available).
− Abnormal procedure down to STATUS; FMS navigation accuracy can be checked by: − Normal checklist ( as applicable ); and, • Entering a tuned VOR-DME in the − Resuming abnormal procedure. bearing/distance ( BRG / DIST TO ) field of the appropriate FMS page; These actions should be accomplished in • Comparing the resulting FMS DIST TO reading accordance with the published task sharing, crew with the DME distance read on the RMI (or on coordination principles and phraseology. ND, as applicable);
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• Checking the difference between FMS DIS TO Use the correct level of automation for and DME distance against the criteria applicable
for the flight phase (as defined in SOPs). the task
If the required FMS navigation accuracy criteria are On highly automated and integrated aircraft, several not achieved, revert from NAV mode to selected levels of automation are available to perform a given heading mode with reference to navaids raw-data. task: • FMS modes and guidance; or, Select PF ND to ARC or ROSE mode. If no map shift is observed, PNF may keep ND in MAP mode, • Selected modes and guidance. with display of speed constraints and/or altitude constraints, for enhanced horizontal and vertical The correct level of automation depends on: situational awareness.
• The task to be performed:
One head up at all times − short-term (tactical) task; or, − long-term (strategic) task; Significant changes to the FMS flight plan should be performed by PNF and cross-checked by PF, after • The flight phase: transfer of controls, in order to maintain one head up at all times for supervising the progress of the flight − enroute; and aircraft systems. − terminal area; or, − approach; and, When things don’t go as expected, Take • Over The time available: − normal selection or entry; or, If the aircraft does not follow the desired vertical − flight path / lateral flight path or the selected targets, last-minute change. and time does not permit analyzing and solving the observed behavior, revert without delay from: The correct level of automation often is the one the pilot feels the most comfortable with, depending on • FMS guidance to selected guidance; or from, his/her knowledge and experience of the aircraft and systems. • Selected guidance to hand flying. Reversion to hand-flying and manual thrust-control may be the correct level of automation, for the prevailing conditions.
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The GOLDEN RULES Card Golden Rules for Abnormal and Emergency Conditions The GOLDEN RULES card has been developed to promote and disseminate the operations Golden The following additional rules may assist flight crew Rules. in their decision making when in an abnormal or emergency condition, but also if being faced with a The card is provided to all trainees attending a flight- condition or circumstance that is not covered by the crew-training course at an Airbus Training Center published procedures. (i.e., in Toulouse, Miami and Beijing).
Understand the prevailing condition before acting
Incorrect decisions often are the result of an incorrect recognition and identification of the actual prevailing condition.
Assess risks and time pressures
Take time to make time, by:
• Delaying actions, when possible (e.g., during takeoff and final approach); and/or,
• Requesting entering a holding pattern or
requesting delaying vectors (as appropriate).
Review and evaluate the available options
Consider weather conditions, crew preparedness, type of operation, airport proximity and self- confidence when selecting the preferred option.
Include all flight crewmembers, cabin crew, ATC and company maintenance, as required, in this evaluation.
Consider all implications before deciding and plan for contingencies Figure 1 Consider all the aspects of the continuation of the Golden Rules Card flight until landing and reaching a complete stop.
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Match the response to the situation Summary of Key Points
An emergency condition requires an immediate Golden Rules constitute a set of key points for safe action (this does not mean a rushed action) whereas operation under normal, abnormal and emergency abnormal conditions may tolerate a delayed action. conditions.
If only one lesson were to be learned from the set of Manage workload Golden Rules, the following is proposed:
Adhere to the defined task sharing for abnormal / Whatever the prevailing conditions, always ensure emergency conditions to reduce workload and that one pilot is controlling and monitoring the optimize flight crew resources. flight path of the aircraft.
Use AP-A/THR, if available, to alleviate the PF workload. Associated Briefing Notes
Use the correct level of automation for the task and The following Briefing Notes can be referred to, for circumstances. further illustrating and developing the above information:
Create a shared problem model with other • 1.1 - Operating Philosophy - SOPs, crewmembers by communicating • 1.2 - Optimum Use of Automation,
Communicate with other crewmembers to create a • 1.5 - Use of Normal Checklists, shared understanding of : • 2.2 - CRM Issues in Approach and Landing • Prevailing conditions; and, Accidents. • Planned actions.
Creating a shared model allows crewmembers to Regulatory References work with a common reference towards a common • ICAO – Human Factors Training Manual and well-understood objective. (Doc 9683).
• FAA – AC 60-22 – Aeronautical Decision Apply recommended procedures and other Making. agreed actions
Understand the reasons and implications of any action before acting and check the result(s) of each action before proceeding with the next step.
Beware of irreversible actions (i.e., apply strict confirmation and cross-check before acting).
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Approach-and-Landing Briefing Note
1.4 - Standard Calls
Introduction Use of standard calls and acknowledgements reduces the risk of tactical (short -term) decision Standard phraseology is essential to ensure effective making errors (e.g., in selecting modes, setting crew communication, particularly in today’s operating targets or selecting aircraft configurations). environment, which increasingly features: · Two-crewmember operation; and, The importance of using standard calls increases · International and worldwide contexts involving with increasing workload or flight phase criticality. crewmembers from different cultures and with different native languages. Standard calls should be practical, concise, unambiguous and consistent with the aircraft design Standard calls are intended and designed to enhance and operating philosophy. the flightcrew situational awareness (i.e., including the status and operation of aircraft systems). Standard calls should be included in the flow sequence of company’ SOPs and should be Standard calls may vary among: illustrated in the Flight Patterns published in the company’ AOM or QRH (as applicable). · Aircraft models, based upon flightdeck design and systems interfaces; or, Command and response calls should be performed in · Airlines, to suit their operating philosophy accordance with the defined PF / PNF task sharing (SOPs). (i.e., task sharing for hand flying and for autopilot operation, task sharing for normal operation and for abnormal / emergency condition). Statistical Data
Nevertheless, if a call is omitted by one Insufficient horizontal or vertical situational crewmember, the other crewmember should perform awareness or inadequate understanding of prevailing the call, per good crew resource management (CRM) conditions is a causal factor in more than 50 % of practice. approach-and-landing accidents.
The other crewmember should accomplish the Use of Standard Calls requested command or verify the requested condition and respond accordingly. Standard calls should be defined to be alerting, to be : The absence of a standard call at the appropriate · Clearly identified by the PF or PNF; and, time or the absence of acknowledgement may be an indication of a system or indication malfunction, or · Distinguished from other intra-cockpit or ATC may indicate a possible incapacitation of the other communications. crewmember.
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Standard calls are used to: · ON / OFF:
· Give a command (task delegation) or transfer an - ON or OFF following the name of a system is information; either: § a command for the other pilot to select / · Acknowledge a command or an information deselect the related system; or, transfer; § a response confirming the status of the · Give a response or ask a question (feedback); system.
· Callout a change of indication (e.g., a mode
transition or reversion); or, Specific Standard Calls · Identify a specific event (e.g., crossing an altitude Appropriate standard calls should be defined for the or a flight level). following events:
· Flightcrew/ground mechanics communications; Defining Generic Standard Calls · Engine start sequence; The following generic standard calls often are used to · Specific event-markers along the takeoff phase; express a command or response: · Landing gear and slats/flaps selection (retraction · Check ( or Verify ): or extension); - a command for the other pilot to check an · Initiation, interruption, resumption and completion item; of normal checklists;
· Checked: · Initiation, sequencing, interruption, resumption - a confirmation that an item has been and completion of abnormal and emergency checked; checklists (paper or electronic checklist); · Mode transitions and reversions (i.e., FMA · Cross-check(ed): changes); - a call (response) confirming that an information has been checked at both pilot · Changing the altimeter setting; stations; · Approaching the cleared altitude or FL;
· Set: · TCAS / TA or RA events; - a command for the other pilot to set a target · PF/PNF transfer of controls; value or a configuration; · Excessive -deviation of a flight parameter; · Arm : · Specific points along the instrument approach - a command for the other pilot to arm an procedure; AP/FD mode (or to arm a system); · Approaching and reaching minimums; · Engage: · Acquisition of visual references; and, - a command for the other pilot to engage an AP/FD mode (or to engage a system); · Landing or go-around decision.
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Use of standard calls is of paramount importance for When defining standard calls, standardization and optimum use of automation (i.e., for awareness of operational efficiency should be carefully balanced. arming or engagement of modes by calling FMA changes, target selections, FMS entries, …): Summary of key points · The standard calls should trigger immediately the question “ what do I want to fly now ? “, and thus Standard Calls ensure effective crew interaction and clearly indicates which: communication. - mode the pilot wishes to arm or engage; and/or, The Call / Command and the Response / Acknowledgement are of equal importance to - target the pilot wishes to set. guarantee a timely action or correction.
When the pilot’s (PF) intention is clearly transmitted to the other pilot (PNF), the standard Associated Briefing Notes call will also: - facilitate the cross-check of the FMA and The following Briefing Notes can be reviewed along PFD/ND, as applicable; and, with the above information in order to expand a particular topic: - facilitate the cross-check and backup between both pilots. · 1.1 - Operating Philosophy – SOPs,
· 1.2 - Optimum Use of Automation, Standard calls should be defined for cockpit crew / cabin crew communications in both: · 1.3 - Operations Golden Rules,
· Normal conditions (departure and arrival); and, · 1.5 - Use of Normal Checklists, · 2.3 - Effective Crew/ATC Communications, · Abnormal or emergency situations (e.g., cabin depressurization, on-ground emergency / · 2.4 - Intra-cockpit Communications – evacuation, crew incapacitation, forced landing or Managing Interruptions and ditching, etc). Distractions.
Harmonization of Standard Calls Regulatory references The harmonization of standard calls across various · ICAO – Annex 6 – Operation of Aircraft, Part I – aircraft fleets (from the same or from different aircraft International Commercial Air transport – manufacturers) is desirable but should not be an Aeroplanes, Appendix 2, 5.13. overriding demand. · ICAO – Preparation of an Operations Manual Standard calls across fleets are only essential for (Doc 9376). crewmembers operating different fleets · JAR-OPS 1.1045 and associated Appendix 1 – (i.e., for communications between cockpit and cabin Operations Manuals – structure and contents. or between cockpit and ground).
Within the cockpit, pilots need to use standard calls Other References appropriate for the flightdeck and systems design. · U.S. National Transportation Safety Board With the exception of aircraft models with cockpit (NTSB) – Special Report NTSB-AAS-76-5 – commonality, cockpit layouts and systems are not Special Study: Flightcrew Coordination the same and, thus, similarities as well as Procedures in Air Carrier Instrument Landing differences should be recognized alike. System Approach Accidents.
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Approach-and-Landing Briefing Note
1.5 - Normal Checklists
Introduction Normal checklists are not read-and-do lists and should be accomplished after performing the flow of Strict adherence to suitable standard operating SOPs actions. procedures (SOPs) and associated normal checklists is a major contribution to preventing and The correct completion of normal checklists is reducing approach-and-landing accidents. essential for safe operation, particularly for takeoff and during approach and landing. This Briefing Note provides an overview of: For an effective use of normal checklists, the · The scope and use of normal checklists; and, following generic rules should be considered.
· The factors and conditions that may affect the normal flow and completion of normal checklists. Initiating normal checklists:
Normal checklists should be initiated (called) by the Statistical Data pilot flying (PF) and read by the pilot not flying (PNF),
The omission of an action or an inappropriate action If the PF fails to initiate a normal checklist, the PNF is the largest primary causal factor in approach-and- should suggest the initiation of the checklist landing accidents. (by applying good CRM practice).
Omission of an action or inappropriate action is: Normal checklists should be called in a timely manner during low-workload periods (conditions · A causal factor, along with other causal factors, permitting) to prevent any rush or interruption that in 45 % of fatal approach-and-landing accidents; could defeat the safety purpose of the normal and, checklists. · A factor, to some degree, in 70 % of all approach-and-landing events. Time and workload management (i.e., availability of other crewmember) are key factors in the initiation and effective conduct of normal checklists. Use of Normal Checklists
SOPs should be accomplished by recall using a Conducting normal checklists: defined flow pattern for each cockpit panel; safety- critical points (i.e., primarily items related to aircraft Normal checklists are based on the “challenge and configuration) should be cross-checked with response“ concept. reference to Normal Checklists. Critical items require response by the PF; some Normal checklists enhance flight safety by providing less-critical items may be both challenged and an opportunity to confirm or correct the systems and responded to by the PNF alone. aircraft configuration for critical items.
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To enhance communication and understanding Transition training and recurrent training also provide between crewmembers, the following standard rules a unique opportunity to discuss the reasons for the and phraseology should be used at all times: rules and procedures, and to discuss the consequences of failing to comply with them. · The responding crew member should respond to
the challenge only after having checked or Conversely, allowing a relaxed adherence to SOPs corrected the required configuration; and/or a relaxed use of normal checklists during · If achieving the required configuration is not transition or recurrent simulator training may possible, the responding crewmember should encourage corresponding deviations during line announce the actual configuration; operation.
· In all cases, the challenging crewmember should Line checks and line audits should reinforce strict wait for a positive response (and should cross- adherence to SOPs and Normal Checklists. check the validity of the response, as required)
before moving to the next item; and,
· The PNF should verbalize the completion of the Factors Affecting Normal Checklists checklist by calling “ […] checklist complete”. To ensure effective compliance with published normal A320/A330/A340 families feature electronic normal checklists, it is important to understand why pilots checklists (i.e., TAKEOFF and LANDING MEMO) sometimes omit partially or completely a normal that allow a positive identification of : checklist.
· Items being completed; and, Pilots rarely omit the performance of a normal · Items still to be performed (blue color coding). checklist intentionally; such a deviation from SOPs often is the result of operational circumstances that disrupt the normal flow of cockpit duties.
Interrupting and resuming normal checklists: The following factors and conditions often are cited in discussing the complete or partial non-performance If the flow of a normal checklist needs to be of a normal checklist: interrupted for any reason, the PF should announce a formal and explicit hold such as “hold (stop) checklist · Out-of-phase time scale, whenever a factor (such at [item] “. as tail wind or a system malfunction) modifies the timescale of the approach or the occurrence An explicit call such as “resume (continue) checklist of the trigger-event for the initiation of the normal at [item] “ should be made. checklist; · Distractions (e.g., due to intra-cockpit activities); Upon resuming the normal checklist after an interruption, the last known completed item should · Interruptions (e.g., due to pilot / controller be repeated - as an overlap – to prevent another item communications); from being omitted. · Task saturation (i.e., inadequate multi-tasking The SOPs, in the applicable FCOM and QRH, ability or task overload); provide type-related information. · Incorrect management of priorities (i.e., absence of decision-making model for time-critical situations); Training Aspects · Reduced attent ion (tunnel vision) in abnormal or
high-workload conditions; Disciplined use of SOPs and normal checklists should begin during the transition training course, · Incorrect CRM techniques (absence of effective because habits and routines acquired during cross-check, crew coordination and/or backup); transition training have a recognized lasting effect. · Overreliance on memory (overconfidence);
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· Less-than-optimum checklist content and/or task Regulatory references sharing and/or format; and, · Insufficient emphasis on strict adherence to · ICAO – Annex 6 – Operation of Aircraft, Part I – normal checklists during transition training and International Commercial Air Transport – recurrent training. Aeroplanes, 4.2.5, 6.1.3 and Appendix 2, 5.10. · ICAO – Procedures for Air navigation Services – Aircraft operations (PANS -OPS, Doc 8168), Summary of Key Points Volume I – Flight Procedures (Post Amendment No 11, applicable Nov.1/2001). Initiation and completing normal checklists in a timely manner is the most effective means of · ICAO – Preparation of an Operations Manual preventing the omission of actions or preventing (Doc 9376). inappropriate actions. · ICAO – Human Factors Training Manual Explicit calls should be defined in the SOPs for the (Doc 9683). interruption (hold) and resumption (continuation) of a normal checklist (i.e., in case of interruption or · FAR 121.315 – Instrument and Equipment distraction). Requirement - Cockpit Check Procedure (for normal and non-normal conditions). Disciplined use of normal checklists should be: · JAR-OPS 1.1045 and associated Appendix 1 – · Highlighted at all stages of initial, transition and Operations Manuals – Structure and Contents. line training; and, · Enforced at the opportunity of all checks and audits performed during line operation.
Associated Briefing Notes
The following Briefing Notes may be reviewed in association with the above information to complete the overview of standard operating procedures:
· 1.1 - Operating Philosophy - SOPs,
· 1.3 - Operational Golden Rules,
· 1.4 - Standard Calls,
· 2.4 - Intra-cockpit Communications – Managing Interruptions and Distractions.
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Approach-and-Landing Briefing Note
1.6 - Approach and Go-around Briefings
Introduction The style and tone of the briefing play an important role; interactive briefings – i.e., confirming the To ensure mutual understanding and effective agreement and understanding of the PNF after each cooperation among crewmembers and with ATC, in- phase of the briefing – provides more effective and depth approach and go-around briefings should be productive briefings than an uninterrupted recitation conducted on each flight. terminated by the final query “ Any question ? “.
A thorough briefing should be conducted regardless Interactive briefings better fulfill an important purpose of: of the briefings: to provide the PF and PNF with an opportunity to correct each other · How familiar the destination airport and the (e.g., confirming use of the correct and effective approach may be; or, approach chart, confirming correct setup of navaids for the assigned landing runway, etc). · How often the crewmembers have flown together. Briefings should be structured (i.e., follow the logical This Briefing Note provides generic guidelines for sequence of the approach and landing) and concise. conducting effective and productive briefings. The routine and formal repetition of the same points on each sector may become counterproductive; Statistical Data adapting and expanding the briefing by highlighting the special aspects of the approach or the actual The quality of approach and go-around briefings is weather conditions and circumstances result in more observed as a causal factor in approximately 50 % of lively and effective briefings. approach-and-landing accident, by affecting: In short, the briefing should attract the PNF’s · Understanding of prevailing conditions; attention.
· Horizontal or vertical situational awareness; The briefing should therefore be conducted when the and, workload and availability of the PNF permit an effective briefing. · Crew coordination. Any aspect that may affect normal operation (e.g., system failures, weather conditions or other Briefing Techniques particular conditions) should be carefully evaluated and discussed. The importance of briefing techniques often is underestimated, although effective briefings The briefing should help both the PF (giving the contribute to enhance crew standardization and briefing) and the PNF (receiving and acknowledging communication. the briefing) to understand the sequence of events and actions, as well as the special hazards and circumstances of the approach (i.e., by creating a common mental model of the approach).
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Whether anticipated or not, changes in an air traffic Aircraft Status: control (ATC) clearance, weather conditions or landing runway require reviewing part of the initial Review the aircraft STATUS, as applicable (i.e., any briefing. failure or malfunction experienced during the flight) and discuss the possible consequences in terms of operation and performance (i.e., final approach speed Timeliness of Briefings and landing distance).
Rushing during descent and approach is a significant factor in approach-and-landing incidents and Fuel Status: accidents. Review fuel status: To prevent any rush in initiating the descent and · Fuel on board; increased workload in conducting the approach, the descent preparation and the approach and go-around · Minimum diversion fuel; and, briefings typically should be completed · Available holding fuel and time. 10 minutes before reaching the top-of-descent.
ATIS: Scope of Briefings Review and discuss the following items: The approach and go-around briefings should cover the following generic aspects of the approach and · Runway in use (type of approach); landing, including a possible missed approach and a second approach or diversion: · Expected arrival route (standard terminal arrival [ · Approach conditions (i.e., weather and runway STAR ] or radar vectors); conditions, special hazards); · Altimeter setting (QNH or QFE, as required), · Lateral and vertical navigation (i.e., intended use of automation); - For international operations, be aware of the · Instrument approach procedure details; applicable altimeter setting unit (hectopascals or inches- of-mercury); · Communications; · Non-normal procedures, as applicable; and, · Transition level (unless standard for the country or for the airport); · Review and discussion of approach-and-landing hazards. · Terminal weather (discuss likely turbulence, icing or wind shear conditions and runway condition); These aspects are expanded and discussed in and, details in this Briefing Note. · Advisory messages (as applicable).
Approach Briefing NOTAMs: FMS pages and ND should be used to guide and illustrate the briefing, and to confirm the various data Review and discuss enroute and terminal NOTAMs, entries. as applicable, for possible additional hazards or airspace restrictions. An expanded review of the items to be covered in the approach briefing – as practical and appropriate for the conditions of the flight – is provided hereafter.
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Top-of-descent point: · Visibility/RVR minimums (and ceiling, as applicable); Confirm or adjust the top-of-descent point, computed by the FMS, as a function of the expected arrival · Descent/decision minimums: (i.e., following the published STAR or radar vectors). - MDA(H) for non-precision approaches;
- Barometric DA(H) for CAT I ILS approaches; Approach Chart: or,
Review and discuss the following items using the - Radio-altimeter DH for CAT II and CAT III ILS approach chart and the FMS/ND (as applicable): approaches. · Designated runway and approach type; · Local airport requirement (e.g., noise restrictions · Chart index number and date; on the use of thrust reversers, etc). · Minimum Safe Altitude (MSA) - reference point, sectors and minimum sector safe altitudes; Airport chart:
· Let-down navaid(s), frequency and identifier Review and discuss the following items using the (confirm the correct setup of navaids); airport chart: · Airport elevation; · Runway length, width and slope; · Approach transitions (fixes, holding pattern, altitude and speed constraints/restrictions, · Approach and runway lighting, and other required navaids setup); expected visual references; · Final approach course (and lead-in radial); · Specific hazards (as applicable); and, · Terrain features (location and elevation of · Intended turnoff taxiway. hazardous terrain or man-made obstacles);
· Approach profile vi ew : If another airport is located in the close vicinity of the destination airport, relevant details or procedures - Final approach fix (FAF); should be discussed for awareness purposes. - Final descent point (if different from FAF);
- Visual descent/decision point (VDP); Use of automation:
- Missed-approach point (MAP); Discuss the intended use of automation for vertical - Typical vertical speed at expected final and lateral guidance depending on FMS navigation approach ground speed (GS); and, accuracy (only for aircraft not equipped with GPS or if GPS PRIMARY LOST is displayed): - Touchdown zone elevation (TDZE). · Use of FMS vertical navigation and lateral · Missed approach : navigation or use of selected vertical modes and - Lateral and vertical navigation; lateral modes; and, - Speed restrictions; · Step-down approach (if a constant-angle non-precision approach is not available or not - Minimum diversion fuel; possible). - Second approach (discuss the type of approach if a different runway and/or type of Landing and Stopping: approach is envisaged) or diversion to the alternate; Discuss the intended landing flaps configuration (if different from full flaps).
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Review and discuss the following features of the The go-around briefing should recall briefly the intended landing runway: following key aspects:
· Surface condition; · Go-around callout (i.e., a loud and clear go-around / flaps call); · Intended use of autobrake and thrust reversers; and, · PF/PNF task sharing (i.e., flow of respective actions, including use of AP, speed restrictions, · Expected runway turn-off go-around altitude, parameter-excessive-deviation calls);
Taxi to gate: · Intended use of automation (i.e., automatic or manual go-around, use of FMS lateral navigation Review and discuss: or use of selected modes for missed-approach);
· The anticipated taxiways to taxi to the assigned · Missed-approach lateral navigation and vertical gate (e.g., back-track on active runway or on profile (e.g., highlighting obstacles and terrain parallel runway, with special emphasis on the features, as applicable); and, possible crossing of active runways, as applicable); · Intentions (i.e., second approach or diversion).
· Non-standard lighting and/or marking of taxiways; It is recommended to briefly recall the main points of and/or, the go-around and missed-approach when established on the final approach course or after · Possible work in progress on runways and completing the landing checklist (as deemed taxiways. practical).
As required, this review and discussion can be delayed until after landing. Summary of Key Points
CAT II / CAT III ILS briefing: The approach and go-around briefings should be adapted to the conditions of the flight and focus on For CAT II and CAT III ILS approaches, perform the the items that are relevant for the particular approach specific CAT II (CAT III) briefing in accordance with and landing (such as specific approach hazards). company’ SOPs. The approach and go-around briefing should include the following ALAR-critical items: Deviations from SOPs: · Minimum safe altitude; Any intended deviation from SOPs or from standard calls should be discussed during the briefing. · Terrain and man-made obstacles features;
· Weather and runway condition; Go-around Briefing · Other approach hazards, as applicable (e.g.,
visual illusions); A go-around briefing should be included in the descent -and-approach briefing, highlighting the key · Applicable minimums (visibility or RVR, ceiling points of the go-around maneuver and missed- as applicable); approach, and the task sharing under normal or abnormal / emergency conditions.
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· Applicable stabilization height (approach gate); Regulatory References
· Final approach flight path angle (and vertical · ICAO – Annex 6 – Operation of Aircraft, Part I – speed); and, International Commercial Air Transport – Aeroplanes, Appendix 2, 5.16. · Go-around altitude and missed-approach initial · ICAO – Procedures for Air navigation Services – steps. Aircraft operations (PANS -OPS, Doc 8168), Volume I – Flight Procedures (Post Amendment No 11, applicable Nov.1/2001). Associated Briefing Notes · ICAO – Preparation of an Operations manual
(Doc 9376). The following Briefing Notes should be reviewed in association with the above information for a complete · FAR 121.315 – Cockpit Check Procedure, for overview of the descent and approach preparation: normal and non-normal conditions. · JAR-OPS 1.1045 and associated Appendix 1, B · 1.1 – Operating Philosophy - SOPs, 2.1 (g).
· 2.3 - Effective Crew/ATC Communications,
· 2.1 - Human Factors in Approach-and- Landing Accidents,
· 2.2 - CRM Issues in Approach-and-landing Accidents,
· 6.1 - Being Prepared to Go-around,
· 7.1 - Flying Stabilized Approaches.
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Chapter 2 Crew Coordination
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Approach-and-Landing Briefing Note
2.1 - Human Factors in Approach-and-Landing Accidents
Introduction The following factors and conditions often are cited in discussing deviations from SOPs: This Briefing Note provides a summary of human • Task saturation (i.e., absence of multi-tasking factors issues identified in approach-and-landing ability or task overload); accidents. • Inadequate knowledge of or failure to This summary may be used either to assess: understand the rule, procedure or action; this includes: • Company exposure and develop corresponding − training; prevention strategies; or, − quality of wording or phrasing; and/or, • Individual exposure and develop corresponding − perception of rule or procedure or action as personal lines-of-defense. inappropriate;
• Statistical Data Insufficient emphasis on strict adherence to SOPs during transition training and recurrent
training; Ultimately, human factors are involved in all incidents and accidents. • Lack of vigilance (e.g., fatigue);
• Whether crew-related, ATC-related, maintenance- Distractions (e.g., due to cockpit activities); related, organization-related or design-related each • Interruptions (e.g., due to pilot/controller link of the error chain involves human beings and, communications); therefore, human decisions and behaviors. • Incorrect management of priorities (i.e., absence of decision-making model for time- Human Factors Issues in ... critical situations); • Reduced attention (tunnel vision) in abnormal or Standard operating procedures (SOPs): high-workload conditions; • Incorrect CRM techniques (i.e., for effective To ensure effective compliance with published cross-check, crew coordination or backup); SOPs (and associated normal checklists and standards calls), it is important to understand why • Company policies (e.g., regarding schedules, pilots intentionally or inadvertently deviate from rules costs, go-around and diversion events); or standards. • Other policies (e.g., crew duty time);
Pilots rarely deviate intentionally from SOPs, in most • Personal desires or constraints (i.e., personal cases the procedure that was followed in place of schedule, focus on mission completion); the published procedure seemed to be appropriate • for the prevailing circumstances, considering the Complacency; and/or, information available at the time. • High time on aircraft type (i.e., overconfidence).
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Use of automation: Briefing Techniques:
Errors in using and managing automatic flight The importance of briefing techniques often is systems and/or lack of awareness of operating underestimated, although effective briefings modes are observed as causal factors in more than contribute to enhance crew standardization and 20 % of approach-and-landing accidents and near- communication. accidents. The routine and formal repetition of the same points These factors can result in flying an unintended flight on each sector may become counterproductive; path, which - if not recognized - can cause a less- adapting and expanding the briefing by highlighting than-desired terrain separation or a CFIT. the special aspects of the approach or the actual weather conditions and circumstances of the day The following common errors in handling auto flight result in more lively and effective briefings. systems can increase the risk of approach-and- landing accidents: The briefing should attract the attention of the PNF. • Inadvertent selection of an incorrect mode; The briefing should help both the PF (giving the • Failure to verify the selected mode by reference briefing) and the PNF (receiving and acknowledging to the flight mode annunciator (FMA); the briefing) to understand the sequence of events and actions, the safety key points, special hazards • Failure to arm a mode when required (e.g., failure and circumstances of the approach. to arm the localizer or approach mode, when cleared for LOC or ILS interception); An interactive briefing fulfills two important goals of • Failure to select a required guidance target the briefing: provide the PF and the PNF with an (e.g., failure to set the ILS final approach course); opportunity to: • • Inadvertent change of a guidance target Correct each other; and, (i.e., changing the speed target instead of • Share a common mental model of the changing the selected heading); approach. • Selection of an incorrect altitude and failure to confirm the selection on the primary flight display (PFD); Crew/ATC Communications:
• Selection of the altitude target to any altitude Effective communication is achieved when our below the final approach intercept altitude during mental process for interpreting the information approach; contained in a message accommodates the message being received. • Preoccupation with FMS programming during a
critical flight phase, with consequent loss of This mental process can be summarized as follows: situational awareness; and/or, • How do we perceive the message ? • Failure to monitor the automation, using raw data. • How do we reconstruct the information contained in the message ? The Briefing Note 1.3 - Operations Golden Rules, addresses aspects that are considered frequent • How do we link the information to an objective causal factors in approach and landing accidents, or an expectation ? and, such as: • What bias or error is introduced in this process? • Lack of situational / positional awareness; • Crew Resource Management (CRM) researches Interaction with automation; highlight the importance of the context and • Overreliance on automation; and/or, expectations in this mental process. • Lack of crew crosscheck.
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The following factors may affect the correct • Missing or misinterpreting an ATC instruction understanding of communications: (i.e., possibly resulting in a traffic conflict or runway incursion); • High workload; • Omitting an action and failing to detect and • Fatigue; correct the resulting abnormal condition or • Non-adherence to “sterile cockpit” rule; configuration, if interrupted during a normal checklist (e.g., altimeter setting); and/or, • Distractions; • Leaving uncertainties unresolved (e.g., • Interruptions; and/or, regarding an ATC instruction or an abnormal • Conflicts and pressures. condition).
This may result in : • Incomplete communications; Altimeter setting and altitude deviation issues:
• Omission of call sign or use of an incorrect call The incorrect setting of the altimeter reference often sign; is the result of one or more of the following factors: • Use of nonstandard phraseology; and/or, • High workload; • Failure to listen or respond. • Inadequate pilot/system interface;
Intra-crew Communications: • Incorrect pilot/controller communication;
Interruptions and distractions in the cockpit break • Deviation from normal task sharing; the flow pattern of ongoing cockpit activities (i.e., actions or communications), such as: • Interruptions and distractions; and/or, • SOPs; • Absence of effective backup between • Normal checklists; crewmembers. • Communications (i.e., listening, processing, responding ); Strict adherence to defined task sharing (for normal or abnormal/emergency conditions) and correct use • Monitoring tasks; and/or, of normal checklists are the most effective lines-of- • Problem solving activities. defense against altimeter setting errors.
The diverted attention resulting from the interruption Rushed and unstabilized approaches: or distraction usually leaves the flight crew with the feeling of being rushed and being faced with The following circumstances, factors and errors competing or preempting tasks. often are cited when discussing rushed and
unstabilized approaches: Being confronted with concurrent task demands, the natural human tendency leads to performing one • Fatigue, regardless of short/medium-haul or task to the detriment of another. long-haul operation,
Unless mitigated by adequate techniques in order to This highlights the need for developing set priorities, this disruption and lapse of attention countermeasures to restore the level of may result in: vigilance and alertness for the descent, approach and landing; • Not monitoring the flight path (possibly resulting in an altitude or course deviation or a controlled • Pressure of flight schedule (e.g., making up for flight into terrain); takeoff delay);
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• Any crew-induced or controller-induced • Incorrect assessment of crosswind limit for circumstance resulting in insufficient time to prevailing runway conditions; plan, prepare and execute a safe approach; • Incorrect assessment of landing distance: This includes accepting requests from ATC for: − for prevailing wind and runway conditions; or, − flying higher and/or faster than desired; − and/or, following a malfunction affecting the configuration or braking capability; − flying shorter routings than desired; • Captain (when PNF) taking over control and • Insufficient ATC awareness of crew or aircraft landing following the call or initiation of a go- capability to accommodate a last-minute- around by the First Officer (as PF); change; • Late takeover from automation, when required • Late takeover from automation (e.g., in case of (e.g., late take over from autobrake in case of AP failing to capture the GS, usually due to crew system malfunction); failing to arm the approach mode); • Inoperative equipment not accounted for per • Lack of awareness of tail wind component; MEL (e.g., one or more brake being inoperative); and/or, • Incorrect anticipation of aircraft deceleration characteristics in level-flight or on a 3-degree • Undetected thrust asymmetry (i.e., forward / glideslope; reverse asymmetric thrust condition).
• Failure to recognize excessive parameter-
deviations or to remember the excessive- Adverse wind / crosswind landing: parameter-deviation criteria;
• Belief that the aircraft will be stabilized at the The following human factors often are cited in stabilization height or shortly thereafter; discussing events involving adverse wind / crosswind conditions: • PNF excessive confidence in the PF in achieving a timely stabilization; • Reluctance to recognize changes in landing data over time (e.g., wind direction shift, wind • PF/PNF excessive reliance on each other in velocity change or wind gustiness increase); calling excessive deviations or in calling go-around; and/or, • Seeking any evidence to confirm the initial information and initial options (i.e., reluctance to • Visual illusions during the acquisition of visual change pre-established plans); references or during the visual segment. • Reluctance to divert to an airport with less crosswind conditions; and/or, Runway excursions and overruns: • Lack of time to observe, evaluate and control
the aircraft attitude and flight path in a highly The following factors are recurrent in runway dynamic situation. excursions and overruns (i.e., highlighting human factors involving controllers, flightcrew and maintenance personnel alike): Summary of key points • No go-around decision, when warranted; Addressing Human Factors issues in approach-and- • Inaccurate weather information on: landing incidents and accidents is an effort that − surface wind; must include: − runway condition; and/or, • Defined company safety culture and policies; − wind shear; • Related prevention strategies;
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• Robust standard operating procedures; Regulatory References
• Effective CRM practices; and, • ICAO – Annex 6 – Operation of Aircraft, Part I – • Personal lines-of-defense. International Commercial Air Transport –
Aeroplanes, Appendix 2, 15.
Associated Briefing Notes • ICAO – Procedures for Air navigation Services – Aircraft operations (PANS-OPS, Doc 8168), The following Briefing Notes can be referred to as a Volume I – Flight Procedures (Post Amendment complement to the above information, to amplify or No 11, applicable Nov.1/2001). expend a specific aspect, as desired: • ICAO – Accident Prevention Manual (Doc • 1.1 – Operating Philosophy - SOPs, 9422). • • 1.3 - Operations Golden Rules, ICAO – Human Factors Training Manual (Doc 9683). • 1.4 - Standard Calls, • ICAO – Human Factors Digest No 8 – Human • 1.5 - Use of Normal Checklists, Factors in Air Traffic Control (Circular 241). • • 1.6 – Approach and Go-around Briefings, FAR 121.406, 121.419, 121.421 or 121.422 - CRM Training for pilots, flight attendants and • 2.2 - CRM Issues in Approach and Landing aircraft dispatchers. Accidents, • JAR-OPS 1.945, 1.955 or 1.965 - CRM Training. • 2.3 - Effective ATC/Crew Communications, • 2.4 - Intra-cockpit Communications – Managing Interruptions and Distractions in the Cockpit, • 3.1 - Altimeter Setting – Use of radio Altimeter, • 3.2 - Altitude Deviations, • 7.1 - Flying Stabilized Approaches, • 8.1 - Preventing Runway Excursions and Overruns.
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Approach-and-Landing Briefing Note
2.2. - CRM Issues in Approach-and-Landing Accidents
Introduction The flightcrew is considered to be the last line-of- defense but is also the last link in the error chain. Approach-and-landing accidents involve the entire range of CRM and Human Factors issues. Company safety culture and policies should The following discussion is a focused but limited therefore: overview of this broad subject. • Support the implementation of CRM practices;
The minimum content of CRM training is defined by • Facilitate the mitigation of organizational factors; regulations and airlines should consider additional and, CRM training to account for specific requirements, • such as multi-cultural flight crews and different Identify and address precursors of potential areas of operation. incidents or accidents.
Statistical data International Cultural Factors
CRM issues have been identified as circumstantial As more operators access to global international factors in more than 70 % of approach-and-landing operation with multi-nationality crewmembers, incidents or accidents. cross-cultural issues should become an important part of a customized CRM training. Because CRM practices are a key factor in flightcrew adherence to and performance of normal The discussion of cross-cultural factors should and non-normal procedures and in the interaction include: with automated systems, CRM issues are involved • Understanding differences between race and to some degree in every incident or accident. culture;
• Highlighting the importance of cultural and General national sensitivities; • Promoting the use of standard phraseology as a The flight crew’s contribution to an incident or common working language. accident often is considered to be what the flight crew did or did not do. Leadership CRM concepts and techniques enhance effective cross monitoring and backup by each crewmember. The role of the pilot-in-command (PIC) in complex and demanding situations should be emphasized during CRM training. Company Culture and Policies This includes, for example, approaches with It should be recognized that many factors marginal weather conditions or abnormal / associated with accidents are embedded in the emergency conditions that are beyond the scope of global aviation- system organization. published procedures.
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Teamwork Inquiry and Advocacy
The captain’s role and attitude in opening the line of Flightcrews often are faced with ATC requests that communication with the first officer and cabin crew are either: is of prime importance for setting the flight deck atmosphere and ensuring effective: • Not understood (e.g., being assigned an altitude below the sector MSA, when the minimum • Human relations (e.g., effective intra-crew vectoring altitude is not published); or, communications); • Challenging (e.g., being requested to fly higher • Teamwork (e.g., allowing the authority and duty and/or faster than desired or to take a shorter for the first officer to voice any concern as to the routing than desired). progress of the flight and overall safety); and, Flight crews should not accept such instructions • Crew coordination, mutual monitoring and without requesting clarification or being sure that backup. they can comply safely with the ATC instructions.
Performing a pre-flight briefing that includes the flight crew and cabin crew establishes the basis Briefings for effective teamwork. Effective and interactive briefings enhance crew Flight attendants may hesitate to report technical coordination and preparedness for planned actions occurrences to flight crew (i.e., because of cultural or unexpected occurrences, by creating a common aspects, company policies or intimidation). mental model of the approach.
To overcome this reluctance, the implementation and interpretation of the sterile cockpit rule (as Time Management applicable) should be discussed during cabin crew CRM training and recalled by the captain during the Taking time to make time, developing multi-tasking pre-flight briefing. ability and ensuring task prioritization are essential factors in staying ahead of the aircraft.
Assertiveness Briefing Note 1.3 - Operations Golden Rules describes the various steps of a typical tactical- Approach-and-landing incidents and accidents decision-making model, for use in time-critical illustrate that if an option (e.g., performing a go- situations. around) has not been prepared, flight crew may lack the mental resources needed to: Interruptions and Distractions • Make the required decision (i.e., initiate the go- around); or, Coping with unexpected distraction, disturbance and contingency in the cockpit requires the use of • Correctly conduct the required maneuver techniques to lessen the effects of any disruption in (i.e., flying the published missed-approach). the flow of on-going cockpit activities.
Fatigue, overconfidence or reluctance to change a Flight crews should “ expect the unexpected ”. prepared plan often are the probable causes for a lack of assertiveness (assessment of situation) and decision-making.
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Error Management Effective flightcrew decision-making requires a joint evaluation of possible options prior to proceeding Error-management training and techniques should with an agreed-upon decision and action. be considered at company level and at personal level. The effect of pressures (e.g., delays, company policies, ATC requests, etc) that may affect how the Approach-and-Landing Briefing Notes list and crew conducts the flight and makes decisions discuss the relevant influence factors (i.e., error should be acknowledged by the industry. factors) in order to identify or suggest the development of associated: Nevertheless, eliminating all pressures is not a realistic objective. Thus, company accident- • Company prevention strategies; and, prevention strategies, CRM techniques and • Personal lines-of-defenses. personal lines-of-defense should be used to cope effectively with such pressures. The most critical aspect in discussing error management is not the initial error or deviation but The use of a tactical-decision-making model for the failure to detect this error or deviation, by mutual time-critical situations often is an effective technique monitoring and backup. to lessen the effects of pressures.
Several tactical-decision-making models (usually Risk Management based on memory aids or on sequential models) have been developed and should be discussed
during CRM training. For the flight crew, risk management consists in assessing the effects of potential hazards on the safe conduct of the flight and in finding ways to All tactical-decision-making models share the avoid these hazards or to minimize their effects. following phases (refer to Briefing Note 1.3 –
Operations Golden Rules ) : Risk management should be seen as a balanced management of priorities. • Recognizing the prevailing condition; Risk management sometimes is described as • opposing: Assessing short term and long term consequences on the flight; • A sure inconvenience (e.g., associated with a go-around or a diversion); against, • Evaluating available options and procedures; • A probable-only risk (e.g., risk associated with an unstabilized approach to a long and dry • Deciding the course of actions; runway). • Taking actions in accordance with the defined A practical and safety-oriented method of risk procedures and applicable task-sharing; management is entirely contained in the concept and techniques of tactical-decision-making (refer to • Evaluating and monitoring action results; and, Briefing Note 1.3 – Operations Golden Rules ). • Resuming standard flying duties.
Decision Making Postponing a decision until that option is no more considered or no longer available is a recurring SOPs sometimes are perceived as limiting the pattern in approach-and-landing accidents. flightcrew’s judgement and decision. The concepts of next-target and approach-gate are Without denying the captain’s emergency authority, intended to act as benchmarks for supporting a SOPs are safeguards against biased decision- timely decision-making process. making.
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Other CRM Aspects Summary of Key Points
The following CRM aspects may be involved in CRM practices optimize the performance of the approach-and-landing incidents or accidents: entire crew (i.e., including flight crew and cabin crew, and maintenance personnel). • Spatial disorientation (i.e., physiological illusions and/or visual illusions); CRM skills effectively:
• Complacency when operating at a familiar • Relieve the effects of pressures, interruptions airport (e.g., home base); or, and distractions;
• Overconfidence (e.g., high time on aircraft type); • Provide benchmarks for timely decision-making; and, • Inadequate anticipation (i.e., inability to “ stay ahead of the aircraft “); • Provide safeguards for effective error- management, thus minimizing the effects of • Inadequate preparation to respond to changing working errors. situations or to an abnormal / emergency condition, by precise planning and use of all available technical and human resources Associated Briefing Notes (i.e., by “ expecting the unexpected “); The following Briefing Notes provide expanded • Crewmembers personal factors; and/or, information to complement the above discussion:
• Absence of specific training of instructors and • 1.1 - Operating Philosophy - SOPs, check airmen to evaluate the CRM performance of trainees and line pilots. • 1.2 – Optimum use of Automation,
• 1.3 - Operations Golden Rules, Factors Affecting CRM Practice • The following organizational or personal factors may 1.4 - Standard Calls, adversely affect the effective implementation of CRM practices: • 1.5 – Use of Normal Checklists,
• Company culture and policies; • 1.6 - Approach and Go-around Briefings,
• Belief that actions or decisions are correct, • 2.1 - Human Factors in Approach-and- although they deviates from the applicable Landing Accidents, standards; • 2.3 - Effective Crew/ATC Communications, • Effect of fatigue and absence of countermeasures to restore the level of • vigilance and alertness; and/or, 2.4 - Intra-cockpit Communications – Managing Interruptions and • Reluctance to accept the influence of human Distractions in the Cockpit. factors and CRM issues in approach-and- landing incidents or accidents.
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Regulatory References
• ICAO – Annex 6 – Operation of Aircraft, Part I – International Commercial Air Transport – Aeroplanes, Appendix 2, 5.15, 5.21 and 5.22.
• ICAO – Procedures for Air Navigation Services – Rules of the Air and Air Traffic Services (PANS-RAC, Doc 9432).
• ICAO – Procedures for Air navigation Services – Aircraft operations (PANS-OPS, Doc 8168), Volume I – Flight Procedures (Post Amendment No 11, applicable Nov.1/2001).
• ICAO – Accident Prevention Manual (Doc 9422).
• ICAO – Human Factors Training Manual (Doc 9683).
• ICAO – Human Factors Digest No 8 – Human Factors in Air Traffic Control (Circular 241).
• FAR 121.406, 121.419, 121.421 or 121.422 - CRM Training for pilots, cabin crew and aircraft dispatchers.
• FAA – AC 60-22 – Aeronautical Decision Making.
• JAR-OPS 1.945, 1.955 or 1.965 - CRM Training.
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Approach-and-Landing Briefing Note
2.3 - Effective Pilot/Controller Communications
Introduction Remark
Until controller / pilot data link communication Although pilot / controller communications are not (CPDLC) comes into widespread use, air traffic limited to the issuance and acknowledgement of control (ATC) will depend upon voice clearances, this Briefing Note refers primarily to communications that are affected by various factors. clearances because this provides a convenient example to illustrate most discussion topics. Communications between controllers and pilots can be improved by the mutual understanding of each other’s operating environment. Pilot / Controller Responsibilities
This Approach-and-Landing Briefing Note provides The responsibilities of the pilot and controller an overview of various factors that may affect pilot / intentionally overlap in many areas to provide controller communications. redundancy.
This Briefing Note may be used to develop a company awareness program for enhancing flight This shared responsibility is intended to pilot / controller communications. compensate for failures that might affect safety.
Statistical Data The Pilot / Controller Communication Loop
Incorrect or incomplete pilot / controller The pilot / controller communication loop supports communications is a causal or circumstantial factor the safety and redundancy of pilot / controller in many approach-and-landing events. communications ( Figure 1 ).
Incorrect or inadequate: The pilot / controller communication loop constitutes a confirmation / correction process that ensures the • ATC instructions (such as radar vectors); integrity of communications.
• Weather or traffic information; and/or, Whenever adverse factors are likely to affect • Advice/service in case of emergency, communications, strict adherence to this closed loop constitutes a line-of-defense against are causal factors in more than 30 % of approach- communication errors. and-landing accidents.
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ATC Clearance
Acknowledge or Transmit Correct
Listen
Controller’s Pilot’s Hearback Readback
Listen Transmit
Figure 1
The Pilot / Controller Communication Loop
Achieving Effective Communications: Human factors aspects in effective Obstacles and Lessons Learned communication
Pilots and controllers are involved equally in the air Effective communication is achieved when our traffic management system. mental process for interpreting the information contained in a message accommodates the Achieving effective radio communications involves message received. many factors that should not be considered in isolation. This mental process can be summarized as follows:
Many factors are closely interrelated, and more than • How do we perceive the message ? one cause usually is involved in a breakdown of the • How do we reconstruct the information communication loop. contained in the message ?
The following provides an overview and discussion • How do we link this information to an objective of factors involved in effective pilot / controller or to an expectation ? and, communications • What bias or error is introduced in this process?
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Crew resource management (CRM) researches The structure and construction of the initial and highlight the importance of the context and subsequent message(s) should support this context expectations in this process. Nevertheless, by: expectations may introduce either a positive or • negative bias in the effectiveness of the Following the chronological order of the communication. sequence of actions; • Grouping instructions and numbers related to Workload, fatigue, non-adherence to the sterile each action; and, cockpit rule, distractions, interruptions, conflicts and • Limiting the number of instructions in the pressure are among the factors that may affect transmission. adversely pilot / controller communications and result in: The intonation, the speed of transmission and the • Incomplete communications; placement and duration of pauses may positively or • Omission of call sign or use of an incorrect call adversely affect the correct understanding of a sign; communication.
• Use of nonstandard phraseology; • Mastering the Language Failure to listen or respond; and, • Failure to effectively implement the confirmation CRM studies show that language differences are a / correction loop. more fundamental obstacle to safety in the cockpit than cultural differences.
Language and Communication In response to a series of accidents involving language skills as a causal factor, an effort has No individual is expected to speak any language, been initiated to improve the English-language skills even his/her own native language, correctly and in a of pilots and controllers worldwide. standard way. Acknowledging this fact is a first step towards developing or enhancing communication Nevertheless, even pilots and controllers for whom skills. English is the native language may not understand all communications spoken in English, because of The language of pilot / controller communications is regional accents or dialects. intended to overcome this basic shortcoming. Language differences generate significant The first priority of any communication is to communication difficulties worldwide. establish an operational context, by using markers and modifiers to define the following elements of the Controllers using both English ( for communication context: with international flights ) and the country’s native language ( for communication with domestic flights ) • Purpose - clearance, instruction, conditional prevent pilots from achieving the desired level of statement or proposal, question or request, situational awareness ( because of loss of “party- confirmation; line communications” ).
• When - immediately, anticipate / expect; Use of Nonstandard Phraseology
• What and how - altitude (i.e., climb, descend, Use of nonstandard phraseology is a major obstacle maintain), heading (i.e., left, right) , airspeed; to voice communications. and, Standard phraseology is intended to be easily and • Where - (i.e., before or at […] waypoint). quickly recognized.
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Pilots and controllers expect each other to use Lack of Readback (use of “Roger“ for standard phraseology. acknowledgement) or Incomplete Readback
Standard phraseology helps lessen the ambiguities The term Roger often is misused, thus decreasing of spoken language and thus guarantees a common the pilot’s and the controller’s situational awareness: understanding among speakers: • Pilot may use Roger to acknowledge a message • Of different native languages, or, containing numbers (instead of a formal readback), thus preventing effective hearback • Of the same native language but who use or and correction by the controller; or, understand words differently (e.g., regional accents or dialects). • Controller may use Roger to acknowledge a message requiring a specific answer (e.g., a Nonstandard phraseology or the omission of key positive confirmation or correction, such as words may change completely the meaning of the acknowledging a pilot’s statement that an intended message, resulting in potential conflicts. altitude or speed restriction cannot be met).
For example, any message containing a “number“ should indicate whether the number refers to an Failure of Correct an Erroneous Readback altitude, a heading or an airspeed. Including key ( hearback errors ) words prevents an erroneous interpretation and allows an effective readback / hearback. Most pilots perceive the absence of an acknowledgement or correction following a Pilots and controllers might use non-standard clearance readback as an implicit confirmation of phraseology with good intentions; however standard the readback. phraseology minimizes the potential for misunderstanding. The lack of acknowledgement by the controller usually is the result of frequency congestion, requiring the controller to issue clearances and Building Situational Awareness instructions to several aircraft.
Radio communications ( including party-line Uncorrected erroneous readback (known as communications ) contribute to build the pilot’s and hearback errors) may cause deviations from the the controller’s situational awareness. assigned altitude or noncompliance with altitude restrictions or with radar vectors. Flight crew and controller may prevent misunderstandings by providing each other with A deviation from a clearance or instruction may not advance information. be detected until the controller observes the deviation on his/her radar display.
Frequency Congestion Less-than-required vertical or horizontal separations (and near midair collisions) or runway incursions Frequency congestion significantly affects the usually are the result of hearback errors. correct flow of communications during approach and landing phases at high-density airports, this requires enhanced vigilance by pilots and by Perceiving What Was Expected or Wanted controllers. (not what was actually said)
The bias of expectation can affect the correct Omission of Call Sign understanding of communications by pilots and controllers. Omitting the call sign or using an incorrect call sign jeopardizes an effective readback / hearback. This involves perceiving what was expected or wanted and not what was actually said.
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The bias of expectation can lead to: Taking a Clearance or Instruction Issued to Another Aircraft • Transposing the numbers contained in a
clearance (e.g., an altitude or FL) to what was This usually occurs when two aircraft with similar- expected, based on experience or routine; sounding call signs are on the same frequency and • Shifting a clearance or instruction from one are likely to receive similar instructions or if the call parameter to another (e.g., perceiving a sign is blocked by another transmission. clearance to maintain a 280-degree heading as a clearance to climb / descend and maintain When pilots of different aircraft with similar- FL 280). sounding call signs omit the call sign on readback, or when simultaneous readback are made by both pilots, the error may go unnoticed by the pilots and Failure to Seek Confirmation (when a message the controller. is not understood)
Misunderstandings may include half-heard words or Filtering Communications guessed-at numbers. Because of other flight deck duties, pilots tend to The potential for misunderstanding numbers filter communications, listening primarily to increases when a given ATC clearance contains communications that begin by their aircraft call sign more than two instructions. and not hearing most other communications.
For workload reasons, controllers also may filter Failure to Request Clarification (when in doubt) communications (e.g., not hearing or responding to a pilot readback, while engaged in issuing Reluctance to seek confirmation or clarification may clearances/instructions to other aircraft or ensuring cause pilots to either: internal coordination).
• Accept an inadequate instruction (over-reliance To maintain situational awareness, this filtering / on ATC); or, selection process should be adapted, according to the flight phase, for more effective listening.
• Define by themselves the most probable For example, whenever occupying an active runway interpretation. (e.g., while back-tracking or holding into position) or when conducting a final approach to an assigned Failing to request clarification may cause flight crew runway, the pilot’s should listen and give attention to to believe erroneously that they have received an all communications related to this runway. expected clearance (e.g., clearance to cross an active runway). Timeliness of Communications
Failure to Question an Incorrect or Inadequate Deviating from an ATC clearance may be required ATC Instruction for operational reasons (e.g., performing a heading or altitude deviation for weather avoidance, inability Failing to question an incorrect or inadequate to meet a restriction). instruction may cause a crew to accept an altitude clearance below the sector MSA or a heading that Both the pilot and the controller need time to places the aircraft near obstructions. accommodate this deviation; therefore ATC should be notified as early as possible to obtain a timely acknowledgement.
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Similarly, when about to enter a known non-radar- Pilot / Controller Communications in controlled flight information region (FIR), contacting Emergency Situations the new air route traffic control center (ARTCC), approximately 10 minutes before reaching the FIR In an emergency, the flightcrew and the controller boundary, may prevent misunderstandings or less- should adopt a clear and concise communications than-required separations. pattern, as suggested hereafter.
Blocked Transmissions ( simultaneous communications ) Flight crew
Blocked transmissions often are the result of not The standard ICAO phraseology Pan Pan – Pan immediately releasing the push-to-talk switch after a Pan – Pan Pan or Mayday – Mayday – Mayday communication. (i.e., depending on the criticality of the prevailing condition) should be used to alert the controller and An excessive pause in a message (i.e., holding the trigger an appropriate response. push-to-talk switch while preparing the next item of the transmission) also may result in blocking part of the response or part of another message. Controllers
Simultaneous transmission of communications by Controllers should recognize that, when faced with two stations (i.e., two aircraft or one aircraft and an emergency situation, the flight crew’s most ATC) results in one of the two (or both) important needs are: transmissions being blocked and unheard by the other stations (or being heard as a buzzing sound or • Time; as a squeal). • Airspace; and, The absence of readback (from the pilot) or the absence of hearback acknowledgement (from the • Quiet. controller) should be considered as an indication of a blocked transmission and, thus, prompt a request to repeat or confirm the information. The controller’s response to the emergency situation could be patterned after the ASSIST Blocked transmissions are responsible for many memory aid, proposed below: altitude deviations, missed turnoffs and takeoffs and landings without clearances. • Acknowledge :
− Ensure that the reported emergency is well Communicating with ATC on Specific understood and acknowledged. Events • Separate : The following events or encounters should be reported as soon as practical to ATC, stating the − Establish and maintain separation with other nature of the event or encounter, the actions taken traffic and/or terrain. and the flight crew’s further intentions (as applicable): • Silence :
• TCAS resolution advisory (RA) events; − Impose silence on your control frequency, if • Severe turbulence encounter; necessary; and,
• Volcanic ash encounter; − Do not delay or disturb urgent cockpit action • Windshear or microburst encounter; and, by unnecessary transmissions.
• GPWS/TAWS terrain avoidance maneuver.
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• Inform : • Alertness to request clarification or confirmation, when in doubt; − Inform your supervisor and other sectors, • Readiness to question an incorrect clearance or units and airports, as appropriate. an inadequate instruction;
• Support : • Preventing simultaneous transmissions;
• Adapting listening of party-line communications − Provide maximum support to the flight crew. as a function of the flight phase; and,
• Time : • Adopting clear, concise and adapted communications in an emergency situation. − Allows flight crew sufficient time to manage
the emergency situation. In addition, Operations Manual and/or SOPs should define the following company policies: Awareness and Training Program • Primary language for use with ATC and in the
cockpit; and A company awareness and training program on pilot / controller communications should involve both • Use of headsets below 10 000 ft. ATC personnel and pilots (e.g., during meetings and simulator sessions) to promote a mutual understanding of each other’s working environment, Associated Briefing Notes including: • Modern flight decks (e.g., FMS reprogramming) The following Briefing Notes may be reviewed to and ATC equipment (e.g., elimination of primary expand the discussion on Effective Pilot / controller returns such as weather returns on synthetic Communications: radar displays); • Operational requirements (e.g., aircraft • 2.1 - HF Issues in Approach-and-Landing deceleration characteristics, performance, Accidents, limitations); and, • 2.2 - CRM Issues in Approach-and Landing • Procedures (e.g., SOPs) and practices Accidents, (e.g., CRM). • Special emphasis should be placed on pilot / 2.4 - Intra-cockpit Communications – controller communications and task management Managing Interruptions and during emergency situations. Distractions,
• 7.1 - Flying Stabilized Approaches. Summary of Key Points
Although achieving effective pilot / controller Regulatory References communications requires a global approach, the importance of the following key points should be Reference regarding pilot / controller emphasized: communications can be found in many international and national publications, such as: • Understanding of pilots and controllers respective working environments and • ICAO – Annex 6 – Operation of Aircraft, Part I – constraints; International Commercial Air Transport – Aeroplanes, Appendix 2, 5.15. • Disciplined use of standard phraseology; • ICAO – Procedures for Air Navigation Services • Strict adherence to the pilot / controller – Rules of the Air and Air Traffic Services communication loop (i.e., confirmation / (PANS-RAC, Doc 4444). correction process);
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• ICAO – Procedures for Air navigation Services – Aircraft operations (PANS-OPS, Doc 8168), Volume I – Flight Procedures (Post Amendment No 11, applicable Nov.1/2001). • ICAO - Annex 10 – Volume II / Communication procedures – Chapter 5 / Aeronautical Mobile Service; • ICAO - Manual of Radiotelephony (Doc 9432). • ICAO – Human Factors Training Manual (Doc 9683). • ICAO – Human Factors Digest No 8 – Human Factors in Air Traffic Control (Circular 241). • The respective national Aeronautical Information Publications (AIPs); • National publications, such as : − the U.S. Federal Aviation Administration (FAA) Aeronautical Information Manual (AIM) – Official guide to basic flight information and air traffic control procedures, − the guide of Phraseology for Radiotelephony Procedures issued by the French Direction de la Navigation Aerienne (DNA), − the Radiotelephony Manual issued by the U.K. Civil Aviation Authority (Civil Aviation Publication - CAP 413).
• FAR 121.406, 121.419, 121.421 or 121.422 - CRM Training for pilots, cabin crew and aircraft dispatchers. • FAA AC 60-22 – Aeronautical Decision Making. • JAR-OPS 1.945, 1.955 or 1.965 - CRM Training.
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Approach-and-Landing Briefing Note
2.4. - Intra-Cockpit Communications Managing Interruptions and Distractions in Cockpit
Introduction Statistical Data
The omission of an action or an inappropriate action The following causal factors, frequently observed in is the most frequent causal factors in approach and approach-and-landing accidents, often are the result landing accidents. of interruptions or distractions in the cockpit.
Interruptions (e.g., due to ATC communications) % of and distractions (e.g., due one cabin attendant Factor entering the cockpit) occur frequently; some cannot Events be avoided, some can be minimized or eliminated. Omission of action or 72 % The following aspects should be considered to inappropriate action assess company exposure and personal exposure and to develop prevention strategies and lines-of- defense to lessen the effects of interruptions and Inadequate crew coordination, 63 % distractions in the cockpit: cross-check and back-up • Recognize the potential sources of interruptions and distractions; Insufficient horizontal or vertical 52 % situational awareness • Understand their effect on the flow of cockpit duties; Inadequate or insufficient 48 % • Reduce interruptions and distractions ( e.g. by understanding of prevailing adopting the Sterile Cockpit Rule ); conditions
• Develop prevention strategies and lines-of- defense to minimize the exposure to Slow or delayed action 45 % interruptions and distractions; and,
• Develop techniques for lessen the effects of Incorrect or incomplete pilot / 33 % interruptions and distractions. controller communications
Table 1 Effects of Distractions and Interruptions in Approach-and-Landing Accidents
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Types of Interruptions and Distractions Being faced with concurrent task demands, the natural human tendency is to perform one task to Interruptions and distractions in the cockpit may be the detriment of another. subtle or be momentary, but they can be disruptive to the flight crew. Unless mitigated by adequate techniques, the disruption and lapse of attention may result in: Interruptions or distractions can be classified in three main categories, as follows: • Not monitoring the flight path (possibly resulting in an altitude or course deviation or a controlled • Communications : flight into terrain); − receiving the final weights while taxiing; or, • Missing or misinterpreting an ATC instruction − a flight attendant entering the cockpit; (possibly resulting in traffic conflict or runway incursion); • Head-down work : • Omitting an action and failing to detect and − reading the approach chart; or, correct the resulting abnormal condition or − programming the FMS; and, configuration (e.g., interruption during the reading of a normal checklist); or, • Responding to an abnormal condition or to • Experiencing task overload (i.e., being “ behind an unanticipated situation : the aircraft ” ). − system malfunction; or,
− Traffic collision avoidance system (TCAS) Reducing Interruptions and Distractions traffic advisory (TA) or resolution advisory
(RA). Acknowledging that flight crew may have control
over some interruptions / distractions and not over Minor disruptions (e.g., a minor equipment some others is the first step in developing malfunction) can turn a routine flight into a prevention strategies and lines-of-defense. challenging event.
Actions that may be controlled (e.g. SOP’s actions,
initiation of normal checklists, …) should be Effect of Interruptions or Distractions scheduled during periods of less likely disruption, to prevent interference with actions that cannot be The primary effect of interruptions or distractions is controlled (e.g. ATC communications or flight to break the flow of ongoing cockpit activities attendant interruptions). (i.e., actions or communications), this includes : • SOPs; Adhering to the Sterile Cockpit Rule can largely reduce interruptions and distractions. • Normal checklists; • Communications (i.e., listening, processing, The Sterile Cockpit Rule reflects the requirement of responding); U.S. FAR – Part 121.542 : • • Monitoring tasks (i.e., systems monitoring, “ No flight crewmember may engage in, nor may PF/PNF mutual cross-check and back-up); and, any pilot in command permit any activity during a critical phase of flight which could distract any • Problem solving activities. flight crewmember from the performance of his or her duties or which could interfere in any way with the proper conduct of those duties “. The diverted attention resulting from the interruption / distraction usually leaves the flight crew with the feeling of being rushed and faced with competing / preempting tasks.
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For the purpose of this requirement, an “ activity “ The implementation of the sterile cockpit rule by includes: cabin crew creates two challenges: • “…, engaging in non-essential conversation • How to identify the 10,000 ft limit ? within the cockpit and non-essential • communication between the cabin and cockpit How to identify occurrences that warrant crews, … “. breaking the sterile cockpit rule ?
Several methods for signaling to the cabin crew The term “ critical phases of flight “ encompasses: the crossing of the 10,000 feet limit have been evaluated (e.g., using the all-cabin-attendants call or • “ all ground operations involving taxi, takeoff a public-address announcement). and landing, and all other flight operations
below 10,000 feet, except cruise flight “. Whatever method is used, it should not create its
own distraction to the flight crew. In the FARs understanding, the 10,000 feet limit is defined as 10,000 ft MSL. The following occurrences are considered to
warrant breaking the sterile cockpit rule: When operating to or from a high elevation airport, a definition based on 10 000 ft AGL might be • Fire, burning odor or smoke in the cabin; considered as more appropriate. • Medical emergency; Complying with the sterile cockpit rule during taxi- out and taxi-in requires extra discipline as taxi • Unusual noise or vibration ( e.g. evidence of phases often provide a relief between phases of tailstrike ); high workload and concentration. • Engine fire ( tail pipe or nacelle torching flame ), Interruptions / distractions during taxi is the main • causal factor in takeoff accidents and runway Fuel or fluid leakage; incursions. • Emergency exit or door unsafe condition The sterile cockpit rule has been adopted by non- ( although this condition is annunciated to the U.S. operators and is also covered (although in less flight crew ); explicit terms) in the JAR-OPS 1.085(d)(8). • Extreme ( local ) temperature changes;
The sterile cockpit rule should be implemented with • Evidence of deicing problem; good common sense in order not to break the communication line between flight crewmembers or • Cart stowage problem; between cabin crew and flight crew. • Suspicious, unclaimed bag or package; and, Adherence to the Sterile Cockpit Rule should not affect: • Any other condition, as deemed relevant by the senior cabin crewmember (purser). • Use of good CRM practices by flight crew; and, • Communication of emergency or safety related This list may need to be adjusted for local information by cabin crew; regulations or to suit each individual company policy.
The U.S. FAA acknowledges that it is better to Cabin crewmembers may hesitate to report break the sterile cockpit rule than to fail to technical occurrences to the flight crew (e.g., communicate. because of cultural aspects, company policies or intimidation).
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To overcome this reluctance, the implementation The following lines-of-defense address the three and interpretation of the sterile cockpit rule should families of cockpit disruptions and, thus, prevent or be discussed during cabin crew CRM training, and minimize the interference of competing or recalled by the captain during the pre-flight briefing. preempting tasks: • Analyses of aviation safety reports indicate that the Communications : most frequent violations of the sterile cockpit rule − keep intra-cockpit communications brief clear are caused by the following: and concise; and, − • Non-flight-related conversations; interrupt conversations when approaching the defined next target or the next altitude restriction / constraint. • Distractions by cabin crewmembers; • Head-down work ( FMS programming or chart • Non-flight-related radio calls; and/or, review ) : • Non-essential public-address announcements. − define task sharing for FMS programming or reprogramming depending on the level of automation being used and on the flight Prevention Strategies and Lines-of-defense phase (SOPs);
− plan long head-down tasks in low-workload A high level of interaction and communication periods; and, between flight crewmembers, and between flight crew and cabin crews, constitutes the first line of − announce that you are going “head-down”. defense to reduce errors. • Responding to an abnormal condition or to The foundations for an effective line of an unanticipated situation: communication and interaction between all flight crewmembers and cabin crewmembers should be − keep the AP engaged to decrease workload, embedded in: unless otherwise required; • Company policies; − adhere to PF / PNF task sharing for abnormal / emergency conditions (PNF should maintain • SOPs; situational awareness, monitor and back-up the PF); and, • CRM training; and, − give particular attention to normal checklists, • Leadership role of the pilot in command because handling an abnormal condition may (commander). disrupt the normal flow of SOPs actions, SOPs actions and normal checklists are Strict adherence to the following operating policies initiated based on events (triggers); in case of provides safeguards to minimize disruptions or to disruption these events may go unnoticed lessen their effects: and the absence of the usual trigger may be interpreted incorrectly as action complete or • Sterile Cockpit Rule; checklist complete.
• Operations Golden Rules; and, The above lines of defense minimize the flight crew exposure to disruptions caused by interruptions and • Standard Calls. distractions.
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Managing Interruptions and Distractions Summary of key points
Because some interruptions and distractions may Interruptions and distractions usually result from the be subtle and insidious, the first priority is to following factors: recognize and identify the disruption. • Pilot / controller or intra-cockpit communications The second priority is to re-establish situational (i.e., including flight crew / cabin crew awareness, as follows: communications); • • Identify : Head-down work; or, • − What was I doing? Responding to an abnormal condition or an unanticipated situation.
• Ask : − Prevention strategies and lines-of-defense should Where was I interrupted? be developed to minimize interruptions and distractions and to lessen their effects. • Decide/Act : − What decision or action shall I take to get Strict adherence to the following standards is the “back on track” ? most effective company prevention strategy and personal line-of-defense: The following decision-making-process should be • SOPs; applied: • Operations Golden Rules; • Prioritize : • Standard calls; Operations Golden Rules provide clear • guidelines for task prioritization : Sterile cockpit rule (as applicable); and, • Recovery techniques such as: Fly, Navigate, Communicate and Manage, in that order. − Identify – ask – decide – act; and, − Prioritize – plan – verify. • Plan : Some actions may have to be postponed until time and conditions permit. Asking for more time Associated Briefing Notes (e.g. from the ATC or from the other crewmember) will prevent being rushed in the The following Briefing Notes provide expanded accomplishment of competing actions. information to supplement this discussion: In other words, take time to make time. • 1.3 - Operations Golden Rules,
• Verify : • 1.4 – Standard Calls, Using SOPs techniques (i.e., concept of next • target, action blocks, event triggers and normal 1.5 - Use of Normal Checklists, checklists), ensure that the action(s) that had • been postponed have been duly accomplished. 2.1 - Human Factors in Approach-and- Landing Accidents, Finally, if the disruption interrupt the course of a • normal checklist or abnormal checklist, an explicit 2.2 - CRM Issues in Approach-and-landing hold should be verbalized to mark the interruption of Accidents, the checklist and an explicit command should be used for resuming the checklist. • 2.3 - Effective Crew/ATC Communications.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Regulatory references
• ICAO - Preparation of an Operations manual (Doc 9376).
• ICAO – Human Factors Training Manual (Doc 9683).
• ICAO – Human Factors Digest No 8 – Human Factors in Air Traffic Control (Circular 241).
• FAR 121.406, 121.419, 121.421 or 121.422 - CRM Training.
• FAR 121.542 – Sterile cockpit rule.
• JAR-OPS 1.945, 1.955 or 1.965 - CRM Training.
• JAR-OPS 1.085(d)(8) – Sterile cockpit.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Chapter 3
Altimeter and Altitude Issues
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Approach-and-Landing Briefing Note
3.1 - Altimeter Setting - Use of Radio Altimeter
Introduction QNH or QFE ?
Operators with international routes are exposed to The use of QNH for operations below the transition different standards in terms of: level / altitude eliminates the need for changing the altimeter-setting: • Altitude measurement (i.e., feet or meters); • During the approach and landing; and, • Altitude reference setting-units (i.e., hectopascal or inch-of-mercury, QNH or QFE); and, • During the missed approach, as required.
• Environmental conditions (i.e., atmospheric pressure changes and/or low OAT operation). When QFE is used for the approach, the altimeter must be change to QNH for the missed-approach, unless the missed-approach procedure is defined This Briefing Note provides a review and discussion with reference to QFE. of the following aspects, highlighting the lessons learned from approach-and-landing incidents and Some operators set the altimeter to QFE in areas of accidents: operation where the ATC and the majority of other • Barometric-altimeter reference ( QNH or QFE ); operators use QNH. This requires adequate SOPs for altimeter-setting and for conversion of assigned • Use of different units for altitude measurement altitudes to heights. (i.e., feet versus meters) and altimeter setting (i.e., In.Hg versus hPa); • Setting of baro-altimeter bug and radio-altimeter Altimeter-setting Units DH; Operators with international routes are exposed to • Radio-altimeter callouts; and, the use of different altimeter setting units: • Low-OAT operation. • Hectopascals ( hPa ), previously referred to as milibars ( mb ),
Statistical Data • Inches-of-mercury (in. Hg).
Deviation from the intended vertical flight profile When in.Hg is used for altimeter setting, unusual (caused by omission of an action or by an incorrect barometric pressures such as: action) is frequently observed during line checks and audits. • 28.XX in.Hg (i.e., an unusually low pressure); or, • 30.XX in.Hg (i.e., an unusually high pressure), The lack of situational awareness, particularly the lack of vertical situational awareness, is a causal may go undetected when listening to the ATIS or factor in 50 % of approach-and-landing accidents ATC, resulting in a more usual 29.XX altimeter (this includes most accidents involving CFIT). setting being set.
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A 1.00 in.Hg discrepancy in the altimeter setting In Figure 3, an actual QNH of 991 hPa was results in a 1000-ft error in the intended (actual) mistakenly set on the altimeter as 29.91 in.Hg altitude, as illustrated by Figure 1 ( Figure 1, (equivalent to 1012 hPa ), resulting in the actual Figure 2 and Figure 3 assume a 2000 ft airfield altitude / height being 640 ft lower than indicated. elevation and a 4000 ft indicated altitude).
In Figure 1, the actual QNH is an usually low 28.XX in.Hg but the altimeter setting was mistakenly set to a more usual 29.XX in.Hg, resulting in the actual Actual height altitude / height being 1000 ft lower than indicated: 1360 ft AFL
Indicated altitude Actual altitude 4000 ft 3360 ft Field elevation 2000 ft QNH 991 hPa Sea level Altimeter error Actual height 640 ft 1000 ft AFL Altimeter setting 29.91 in.Hg ( 1012 hPa )
Indicated altitude Actual altitude 4000 ft 3000 ft Field elevation 2000 ft Figure 3 QNH 28.XX in.Hg Sea level Altimeter error 1000 ft Altimeter setting 29.XX
Setting the altimeter reference Figure 1 In order to eliminate or lessen the risk associated with the use of different altimeter-setting units or with the use of unusual (low or high) altimeter-setting In Figure 2, the actual QNH is an usually high 30.XX values, the following rules should be used by in.Hg but the altimeter setting was mistakenly set to controllers (when recording the ATIS message or a more usual 29.XX in.Hg, resulting in the actual when transmitting the altimeter-setting) and by pilots altitude / height being 1000 ft higher than indicated. (when reading back the altimeter-setting):
• All digits as well as the unit (e.g., inches or hectopascals) should be indicated.
A transmission such as “altimeter setting six
Actual height seven” can be interpreted as 28.67, 29.67 or Indicated altitude 3000 ft AFL Actual altitude 30.67 in.Hg, or as 967 hPa. 4000 ft 5000 ft Field elevation Indicating the altimeter-setting unit prevents Altimeter setting 29.XX 2000 ft confusion or allows detection and correction of a QNH 30.XX in.Hg Sea level Altimeter error previous error. 1000 ft
• When using inches of mercury (in.Hg), “low” Figure 2 should precede an altimeter setting of 28.XX in.Hg and “high” should precede an altimeter setting of 30.XX in.Hg. Confusion between altimeter setting units (i.e. hPa versus in.Hg) leads to similar errors in the actual The U.S. FAA accepts this practice, if deemed altitude and actual height above airfield elevation. desirable by regional or local air traffic services.
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The incorrect setting of the altimeter reference often Setting of Barometric-altimeter Bug and is the result of one or more of the following factors: Radio-altimeter DH
• High workload; The barometric-altimeter bug and of the radio- • Deviation from normal task sharing; altimeter DH should be set in line with Airbus Industrie’ SOP’s or company’ SOPs. • Interruptions and distractions; and, • Absence of effective cross-check and backup Approach Baro Bug RA DH between crewmembers. Visual MDA/DA of 200 ft Adherence to the defined task sharing (for normal or instrument abnormal / emergency conditions) and the use of approach Note 1 normal checklists are the most effective lines-of- or defense against altimeter setting errors. 200 ft above airfield Use of Metric Altimeter elevation
Using metric altitudes in certain countries (such as Non-ILS MDA 200 ft the Commonwealth of Independent States [CIS] and The People’s Republic of China) also requires Note 1 adapted procedures for setting the selected altitude on the FCU and the use of metric altimeters ILS CAT I DA 200 ft (or conversion tables) for reading the altitude in meters. No RA Note 1
ILS CAT I RA DA RA DH Reset of Altimeter Setting in Climb or Descent ILS CAT II Note 2
The transition altitude / flight level can be either: ILS CAT III DA RA DH
• Fixed for the whole country ( e.g. FL 180 in the With DH Note 2 United States ); ILS CAT III TDZ altitude • Fixed for a given airport (as indicated in the approach chart); or, With no DH • Variable, depending on QNH (as indicated in the ATIS message). Table 1 (Table based on use of QNH) Depending on the airline’s / flight crew’s usual area of operation, changing from fixed transition altitudes / Note 1 : FL to variable transition altitudes / FL may result in The RA DH may be set (e.g., at 200 ft) only for a premature or late setting of the altimeter reference. terrain awareness purposes. Using the RA DH
should be discussed in the approach briefing. An altitude constraint (expressed in terms of FL in climb or expressed in terms of altitude in descent) For all approaches - except CAT I with RA, CAT II may advance or delay the change of the altimeter and CAT III ILS approaches - the approach reference and cause crew confusion. MINIMUM callout is based on the barometric- altimeter bug set at the MDA(H) or DA(H).
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
ote 2 : Whenever, the temperature deviates significantly CAT III DA, or the CAT I DA in readiness for a from the standard temperature, the indicated altitude possible reversion to CAT I minimas. correspondingly deviates from the true altitude, as follows: • Extreme high temperature : Radio-altimeter Callouts − the true altitude is higher than the indicated Radio-altimeter callouts can be either: altitude,
• Announced (verbalized) by the PNF or the Flight • Extreme low temperature : Engineer; or, − the true altitude is lower than the indicated • Automatically generated by a synthesized voice. altitude, thus creating a lower than anticipated terrain separation and a potential obstacle- Callouts should be tailored to the airline’ operating clearance hazard. policy and to the type of approach. For example, when performing an ILS approach with To enhance the flight crew’s terrain awareness, a a published 2000 ft minimum glide-slope callout “ Radio altimeter alive “, should be interception-altitude and a – 40 ° C OAT, the announced by the first crewmember observing the minimum glide-slope interception altitude should be radio altimeter activation at 2500 ft height AGL. increased by 480 ft.
The radio altimeter reading should then be included True altitude in the instrument scanning for the remainder of the approach. Given atmospheric pressure ( pressure altitude )
Radio altimeter readings below obstacle clearance levels listed below, should alert the flight crew: Indicated altitude • Initial approach : 1000 ft AGL; 3000 ft 2000 ft • Intermediate approach (or minimum radar 1520 ft 2000 ft vectoring altitude) : 500 ft AGL; 1000 ft • Final approach (non-precision approaches with defined FAF) : 250 ft AGL.
Note : The radio altimeter indicates the aircraft current height above the ground (height AGL) and High OAT Standard OAT Low OAT not the height above the airfield elevation.
Unless the airport features high close-in terrain, the Figure 4 radio-altimeter reading should reasonably agree with Effect of OAT on True Altitude the height above airfield elevation (obtained by direct reading of the altimeter if using QFE or by computation if using QNH). The ICAO PANS-OPS, Volume I, provides altitude corrections to be added to the published minimum safe altitudes (heights). Low OAT Operation The temperature correction (i.e., correction to be In a standard atmosphere, the indicated altitude added to the indicated altitude) depends on the reflects the true altitude above the mean sea level aerodrome surface temperature and on the desired (MSL) and therefore provides a reliable indication of true altitude (height) above the elevation of the terrain clearance. altimeter-setting source.
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Flying into a low temperature area has the same ICAO PANS-OPS does not provide altitude effect as flying into a low-pressure area; the aircraft corrections for extreme high temperatures; is lower than the altimeter indicates. the temperature effect on the true altitude should not be ignored when planning for a constant-angle non- These effects are summarized and illustrated in precision approach (i.e., to maintain the required Table 2, featuring a well-known aviation golden rule: flight path angle and/or vertical speed).
From To Summary of key points
Altimeter-setting errors result in a lack of vertical Atmospheric High Low Look situational awareness; the following key points Pressure should be emphasized to minimize altimeter-setting out errors and to optimize the use of the barometric- below altimeter bug and radio-altimeter DH: OAT Warm Cold • Awareness of altimeter setting changes due to prevailing weather conditions (extreme cold or Table 2 warm fronts, steep frontal surfaces, semi- permanent or seasonal low pressure areas);
The pilot is responsible for performing this • Awareness of the altimeter setting unit in use at correction, except when under radar control in a the destination airport; radar vectoring area; in this case, the controller normally is responsible for terrain clearance, • Awareness of the anticipated altimeter setting, including accounting for the cold temperature using two independent sources for cross-check correction. (e.g., METAR and ATIS messages);
Nevertheless, the operator and/or pilot should • Effective PF/PNF crosscheck and backup; confirm this responsibility with the air traffic services of the country of operation. • Adherence to SOPs for: The temperature correction on altitude affects the − reset of barometric-altimeters in climb and following published altitudes, which therefore should descent, for example: be increased under low OAT operation: in climb : at the transition altitude; and, • MEA, MSA; in descent : when cleared to an altitude; • Transition routes altitude; − • Procedure turn altitude (as applicable); use of standby-altimeter to crosscheck main altimeters; • FAF altitude; − altitude callouts; • Step-down altitude(s) and MDA(H) during a non- − precision (non-ILS) approach; radio-altimeter callouts; and, − • OM crossing altitude during an ILS approach; setting of barometric-altimeter bug and radio- and, altimeter DH.
• Waypoint crossing altitudes during a GPS approach flown with vertical navigation.
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Associated Briefing Notes • ICAO Annex 6 – Procedures for Air Navigation Services – Rules of the Air and Air Traffic The following Briefing Notes also refer to altimeter- Services (PANS-RAC, Doc 4444). setting and altitude issues: • ICAO Annex 6 – Procedures for Air navigation • 1.1 - Operating Philosophy – SOPs, Services – Aircraft Operations (PANS-OPS, Doc 8168), Volume I – Flight procedures - Part VI – • 2.3 - Effective Crew/ATC Communications, Altimeter Setting Procedures - Chapter 3 - New • 2.4 - Intra-Cockpit Communications – table of temperature corrections to be added to Managing Interruptions and the indicated altitude when operating in low OAT conditions. Distractions, The new Part VI – Chapter 3 will be effective in • 3.2 - Altitude Deviations. Nov.2001 and will replace and supersede the current Chapter 3 of Part III.
Regulatory references • Preparation of an Operations manual (Doc 9376). • ICAO Annex 3 – Meteorological Service for International Air navigation, Chapter 4. • Manual of radiotelephony (Doc 9432). • ICAO Annex 5 – Units of Measurement to be • Human Factors Training Manual (Doc 9683). used in Air and Ground Operations, Table 3-4, • 3.2. Human Factors Digest No.8 – Human Factors in Air Traffic Control (Circular 241). • ICAO Annex 6 – Operations of Aircraft, Part I – • International Commercial Air transport – FAA - Draft AC 91-XX - Altimeter Errors at Cold Aeroplane, 6.9.1 c) and Appendix 2, 5.13. Temperatures.
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Approach-and-Landing Briefing Note
3.2 - Altitude Deviations
Introduction Factors Involved in Altitude Deviations
Altitude deviations may result in substantial loss of Altitude deviations usually result from one of the vertical separation and/or horizontal separation, following causes: which could cause a midair collision. • Misunderstanding the assigned altitude; Traffic avoidance maneuvers, if required, usually result in injuries to passengers and crewmembers • Use of an incorrect altimeter setting; (particularly to cabin crewmembers). • Failure to level-off at the assigned altitude; or, This Briefing Note provides an overview of the factors involved in altitude deviations. • Failure to reach or maintain the assigned
altitude (or altitude restriction) at the point or This document can be used for stand-alone reading time assigned by ATC. or as the basis for the development of an airline’s altitude awareness program. Altitude deviations always are the result of a breakdown in either: Statistical Data • the pilot / system interface : An analysis by the U.S. FAA and by US Airways − altimeter setting, use of autopilot, monitoring indicates that: of instruments and displays; or, • Approximately 70 % of altitude deviations are the result of a breakdown in the pilot/controller • the pilot / controller interface : communication loop; and, − communication loop. • Nearly 40 % of altitude deviation events affect the critical pair constituted by FL 100 / FL 110 Altitude deviations occur as the result of one or a (or 10 000 ft / 11 000 ft). combination of the following conditions:
• The controller assigns an incorrect altitude, or Defining an Altitude Deviation reassigns a FL after the aircraft has been cleared to an altitude; An altitude deviation is defined by regulations as a deviation from the assigned altitude (or flight level) equal to or greater than 300 ft.
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• Pilot/controller communication breakdown General: (mainly readback / hearback errors), e.g.: An altitude awareness program should enhance the − Controller transmits an incorrect altitude, monitoring role of the PF and PNF by stressing the the pilot does not readback and the controller importance of: does not challenge the absence of readback; • Stating (verbalizing) intentions and actions, when they are different from expectations (e.g., − Pilot understands and readback an incorrect delayed climb or descent, management of altitude but controller does not hear back and altitude or speed restrictions); and, does not correct the crew readback; or, • Backing up each other. − Pilot accepts an altitude clearance intended for another aircraft (confusion of callsigns); Communications: • Pilot understands and reads back the correct altitude or FL, but select an incorrect altitude or Breakdown in the pilot/controller communication FL , e.g. because of : loop includes: • Readback / hearback errors ( this risk is greater − confusion of numbers with an other element when one crewmember does not monitor radio of the message (e.g., speed, heading or flight communications because of other duties such number); as listening to the ATIS or being involved in company communications or passenger- − expectation / anticipation of another altitude address announcements ); or FL; • Blocked transmissions; or, − interruption / distraction; or, • Confusion of call signs.
− breakdown in crew crosscheck and backup; The following recommendations (discussed and • Autopilot fails to capture the selected altitude; expanded in Briefing Note 2.3 - Effective Pilot / Controller Communications) can enhance • Absence of response to the altitude alert aural communications and raise the level of situational and visual warnings, when in hand flying; or, awareness of pilots and controller: • Be aware that readback / hearback errors • Incorrect go-around procedure and maneuver. involve may the pilot and the controller :
− The pilot may be interrupted or distracted Altitude Awareness Program when listening to a clearance, confuse similar callsigns, forget an element of the instruction The development and implementation of altitude or be subject to the bias of expectation when awareness programs by several airlines have understanding or when reading back the reduced significantly the number of altitude instruction ( this bias usually is referred to as deviations. wishhearing ); − The controller may also confuse similar To address the main causes of altitude deviations, callsigns, be distracted by other radio or an altitude awareness program should include the landline telephone communications or be following aspects. affected by blocked transmissions or high workload.
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• Use standard phraseology for clear and • Monitor / supervise the operation of AP for unambiguous pilot / controller and intra-cockpit correct level-off at the cleared altitude and for communications. correct compliance with altitude or time restrictions (constraints); Standard phraseology is the common basis for • pilots and controllers; this common language Plan tasks that prevent attentive listening to allows an easier detection and correction of radio communications (such as copying the errors. ATIS, company calls, and passengers-address announcements) during periods of less ATC communication. • Use of an adapted phraseology to increase the controller situational awareness, e.g.: • When one crewmember cannot monitor the ATC frequency because of other duties or − When leaving an altitude, announce: because leaving the cockpit, the other crewmember should : Leaving […] for […]; or, − Acknowledge receiving the radio and controls, as applicable; Leaving […] and climbing / descending to […]; − Check the radio volume to ensure adequate reception of ATC calls; The call leaving … should be performed only − Give an increased attention to listening / when a vertical speed of 500 ft/mn has been confirming / reading back (because of the established and the altimeter positively shows momentary absence of backup ); and, the departure from the previous altitude or FL; − Brief the other crew member when he/she returns, highlighting any relevant new This recommendation takes a particular information and any change in the ATC importance when descending in a holding clearance or instructions. pattern;
− Use of two separate methods for expressing Altitude-setting procedures: certain altitudes – one one thousand feet, that is eleven thousand feet; and, The following techniques should be considered for enhancing standard operating procedures (SOPs): − Preceding each number by the corresponding • When receiving an altitude clearance, set the flight parameter (i.e., FL, heading, speed), cleared altitude value immediately in the e.g., descend to Flight Level two four zero selected altitude window (even before readback, instead of descend to two four zero. if deemed more suitable due to workload); • If doubt exists about a clearance, request • Ensure that the altitude selected is cross- confirmation from ATC, do not attempt to guess checked by both crewmembers (e.g., each crew an instruction or clearance based on flight deck member should verbalize what he or she heard discussion. and then point to the selected altitude window to confirm that the correct value has been set); Task prioritization and task sharing: • Ensure that the cleared altitude is above the
sector minimum safe altitude; and, The following guidelines and recommendations should be considered for optimum prioritization of • When under radar vectoring, be aware of the tasks and task sharing: applicable minimum vectoring altitude for the sector or positively request confirmation of an • Reduce non-essential tasks during climb and altitude clearance below the sector MSA. descent ( in addition to the sterile cockpit rule,
some operators consider the last 1000 ft before reaching any assigned altitude as a sterile- cockpit period );
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Callouts: • Failing to question the unusual (e.g. bias of expectation or routine on a familiar SID or Use standard calls to increase the PF / PNF STAR) and/or, situational awareness, to ensure an effective • backup and challenge, and detect a previous error Interpreting subconsciously a request to slow on the assigned / cleared altitude or FL: down to 250-kt as a clearance to descend to FL 100. • Modes changes on FMA and changes of targets on PFD/ND; Transition Altitude / Level
• Leaving [...] for […] , when a 500 ft/mn vertical As indicated in Briefing Note 3.1 - Altimeter speed has been established; and altimeter Setting – Use of radio Altimeter, the transition indicates departure from the previous altitude; altitude / flight level can be either: and, • Fixed for the whole country ( e.g. FL 180 in the • One to go ; United States); One thousand to go “; or, • Fixed for a given airport (as indicated in the approach chart); or, […] for […], • when within 1000 ft from the cleared altitude or Variable as a function of QNH (as indicated in FL. the ATIS message).
When within 1000 ft from the cleared altitude / FL or Depending on the airline’s / flight crew’s usual area from an altitude restriction (constraint): of operation, changing from fixed transition altitudes/FL to variable transition altitudes/FL may result in a premature or late change of the altimeter • PF should concentrate on instruments scanning setting. (one head in); and,
An altitude constraint (expressed in terms of FL in • PNF should watch outside for traffic, if in VMC climb or expressed in terms of altitude in descent) (one head out). may advance or delay the change of altimeter setting and cause crew confusion.
Flight Level or Altitude Confusion In countries operating with reference to the QFE, when below the transition altitude or FL, the Confusion between FL 100 and FL 110 (or between readback should indicate the altimeter reference 10 000 ft / 11 000 ft) is usually the result of the (i.e., QFE). combination of two or more of the following factors:
• Readback / hearback error because of similar Altitude Deviations in Holding Patterns sounding phrases; In holding patterns controllers rely on pilots • Absence of standard phraseology : maintained the assigned altitude or to descend to the new cleared altitude. − ICAO : FL one zero zero / FL one one zero;
− U.K. NATS: FL one hundred / FL one one The overlay of aircraft tags on the controller’s radar zero; display does not allow the immediate detection of an impending traffic conflict. • Mindset leaning to focus only on “one zero” and thus to more easily understand Controllers, therefore, assume that a correctly “10 000 feet”; readback clearance will be correctly complied with.
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Secondary surveillance radar’s (SSR) provide The TCAS (ACAS) is an effective safeguard to conflict alerts but no resolution advisory; accurate minimize the consequences of altitude deviations. and clear pilot / controller communications are essential when descending in a holding pattern. Altitude deviations can be prevented by strict adherence to adequate SOPs, this includes: Two separate holding patterns may be controlled by • the same controller, on the same frequency. Setting the altimeter-reference on barometric altimeters; and, The following communication rules are, therefore, • Selecting the cleared altitude or FL on the FCU. important when in a holding pattern: • Do not take a communication intended for an other aircraft (by confusion of similar callsigns); Associated Briefing Notes
• Prevent / minimize the risk of blocked The following Briefing Notes refer to altimeter transmission, in case of simultaneous readback setting and altitude issues: by two aircraft with similar callsigns or simultaneous transmissions by the pilot and the • 1.1 - Operating Philosophy - SOPs, controller; and, • Announce leaving [FL or altitude] only when the • 1.3 - Operations Golden Rules, vertical speed indicator and the altimeter reflect the departure from the previous altitude. • 1.4 - Standard Calls,
• Summary of Key Points 2.3 - Effective Pilot / Controller Communications, An altitude awareness program should be emphasized during transition and recurrent training • 2.4 - Intra-crew Communications – and during line checks. Managing Interruptions and Distractions, Blame-free reporting of altitude deviation events should be encourage to broaden the understanding • of causal and circumstantial factors resulting in 3.2 - Altimeter Setting – Use of radio altitude deviations. Altimeter.
The following safety key points should be promoted: • Adhere to the pilot / controller readback / hearback process (communication circle); • Crosscheck and backup each other to ensure that the altitude selected is the cleared altitude received; • Cross-check that the cleared altitude is above the sector minimum safe altitude (unless crew is aware of the applicable minimum vectoring altitude for the sector); • Monitor instruments and automation when reaching the cleared altitude or FL; and, • In VMC, apply the technique one head inside / one head out when reaching the cleared altitude or FL.
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Regulatory references
• ICAO Annex 6, Parts I, II and III, Sections II and III (amended in 1995) for discouraging the use of three-pointer and drum-pointer altimeters.
• ICAO Annex 6, Operation of Aircraft, Part I – International Commercial Air Transport – Aeroplanes, 4.2.6, 6.9.1 c) and Appendix 2, 5.13, 5.15.
• ICAO – Procedures for Air Navigation Services – Rules of the Air and Air Traffic Services (PANS-RAC, Doc 4444).
• ICAO – Procedures for Air Navigation Services – Aircraft Operations (PANS-OPS, Doc 8168), Volume I, Flight Procedures (Post Amendment No 11, applicable 1 November 2001).
• FAR 91.119 for minimum safe altitude.
• FAR 91.121 for altimeter setting.
• FAR 91.129 for clarification of ATC com- munications.
• FAR 91.221 and FAR 121.356 for TCAS installation.
• FAA Draft AC 91-XX – Altimeter Errors at Cold Temperatures.
• UK CAA CAP 413 for required criteria in announcing leaving an altitude or FL.
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Chapter 4 Descent and Approach Management
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Approach-and-Landing Briefing Note
4.1 - Descent and Approach Profile Management
Introduction Descent Preparation:
Inadequate management of descent-and-approach • If a standard terminal arrival route (STAR) is profile and/or incorrect management of aircraft included in the FMS flight plan but is not energy level during approach may in: expected to be flown, because of anticipated radar vectors, the STAR should be checked • Loss of vertical situational awareness; and/or, (i.e., the track-distance, altitude restrictions and/or speed restrictions) against the • Rushed and unstabilized approaches. anticipated routing to adjust the top-of-descent point accordingly; and,
Either situation increases the risk of approach-and- • Wind forecast should be entered (as available) landing accidents, including those involving CFIT. on the appropriate FMS page, at waypoints close to the top-of-descent point and along the descent profile. Statistical Data
Approximately 70 % of rushed and unstable Descent and Approach Briefing: approaches involve an inadequate management of the descent-and-approach profile and/or an • If a missed-approach is included in the FMS incorrect management of energy level; this includes: flight plan, the missed approach should be reviewed against the applicable approach chart. • Being higher or lower than the desired vertical flight path; and/or, Descent Initiation: • • Being faster or slower than the desired speed. If descent initiation is delayed by ATC, reduce speed as appropriate to minimize the impact on the descent profile. Best Practices and Guidelines Navigation Accuracy Check: To prevent delay in initiating the descent and to • ensure an optimum management of descent-and- If FMS navigation accuracy does not meet the approach profile, descent preparation and applicable criteria for terminal area navigation or approach/go-around briefings should be completed approach, no descent should be made below typically 10 minutes before the top-of-descent (or the MEA or below the sector MSA without prior when within VHF communication range). confirmation of the aircraft position, using navaids raw-data.
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AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Concept of next target and decision gates: A callout should be performed by the PNF if a flight parameter exceeds the criteria for one of the Throughout the entire flight a next target should be elements of a stabilized approach, as described in defined, in order to stay ahead of the aircraft at all Briefing Note 7.1 - Flying Stabilized Approaches. times.
The next target should be any required combination Descent Profile Monitoring: of one or more of the following elements: Descent profile should be monitored, using all • A position; available instrument and chart references: • An altitude; • FMS vertical-deviation indication, as applicable; • • A configuration; Navaids and instruments raw-data; and, • Charted descent-and-approach profile. • A speed; • A vertical speed (as applicable); and, Wind conditions and wind changes should be monitored closely to anticipate any reduction in • A power setting. head wind component or increase in tail wind component, and to adjust the flight path profile in a If it is anticipated that one or more element(s) of the timely manner. next target will not be met, the required corrective action(s) should be taken without delay. The descent profile may be monitored and adjusted based on a typical 3000 ft per 10 nm descent During the approach and landing, the successive gradient (corrected for the prevailing head wind next targets should constitute gates that must be component or tail wind component), while complying met for the approach to be continued. with the required altitude and/or speed restrictions (i.e., ensuring adequate deceleration management). The final approach fix (FAF), the outer marker (OM) or an equivalent fix (as applicable) should constitute The flight path vector, as available, can be used to an assessment gate to confirm the readiness to monitor the descent profile by checking that the proceed further; this assessment should include the remaining track-distance to touchdown (in nm) is following: approximately equal to the FL divided by the flight- path-angle (FPA, in degrees): • Visibility or RVR (and ceiling, as appropriate): Distance-to-go (nm) = FL / FPA (degrees) better than or equal to applicable
minimums; Note : • Aircraft readiness: In the above rule, the FL should be understood as position, altitude, configuration and energy; the FL difference (∆ FL) between the current and, aircraft FL and the airfield FL.
• Crew readiness: Below 10 000 ft, flying at 250 kt IAS, the following briefing completed and agreement on guidelines may be used to confirm the descent approach conditions. profile and ensure a smooth transition between the various phases of the approach: The stabilization height should constitute a decision • 9000 ft above airport elevation at 30 nm from gate; if the required configuration and speed are not touchdown; and, obtained or if the flight path is not stabilized when reaching the stabilization height, an immediate go- • 3000 ft above airport elevation at 15 nm from around should be initiated. touchdown (to account for deceleration and slats/flaps extension).
Descent and Approach Profile Management Page 2
AIRBUS INDUSTRIE Getting to Grips with Flight Operations Support Approach-and-Landing Accidents Reduction
Descent Profile Adjustment/Recovery: • Failure to account for differences between expected routing and actual routing (i.e., STAR If flight path is significantly above the desired versus radar vectors); descent profile (e.g. because of an ATC constraint or a higher-than-anticipated tail wind), to recover the • Distraction leading to or resulting from a desired flight path: two-heads-down situation;
• Revert from FMS vertical navigation to a • Failure to resolve ambiguities, doubts or selected vertical mode, with an appropriate disagreements; speed target; • Failure to effectively monitor the descent • Maintain a high airspeed as long as practical; progress using all available instrument references (e.g., failure to monitor wind • Extend speed brakes (as allowed by SOPs conditions and/or wind changes); and/or, depending on airspeed and configuration, keeping one hand on the speed brakes handle • Use of inappropriate technique to recover the until speed brakes are retracted); or, descent profile.
• Extend landing gear, if the use of speed brakes is not sufficient; or, Summary of Key Points
• As a last resort, perform a 360-degree turn (as The following key points should be emphasized practical and cleared by ATC). during transition training and line training as well as during line checks and line audits: Maintain close reference to instruments throughout the turn to monitor and control the • rate of descent, bank angle and position, Timeliness of descent and approach to prevent: preparation;