Snapshot of American in Charlotte 01 Airport 03 Operations

New routes Nearly 44.9 million people Burlington, Vermont traveled through CLT in 2015. Springfield-Branson, Missouri Curaçao Puerto Plata, Dominican Republic E35 a-b & E38 a-b rican Ser E34 & E36 E33 e vi m ce E32 E31 A * E30 E29 CONCOURSE E28 E27 E

E26 E25 E24 E23 92% American operates out of E22 E21 of all traffic E20 E10 E12 E14 E16 at CLT Concourses B, C, D and E at E18 E8 E6 E13 E15 E17 E4 E11 & E19 Charlotte-Douglas E9 E7 E5 International Airport (CLT). E3 E2 *including American Eagle flights E1

D4 D6 D8 D10 D12

A3 A1 A9 A7 A5 04 People D11 D13 D3 D5 D7 D9 A11 D1 D2 A12 A4 A2 A10 A8 A6 B1 C2 CONCOURSE B2 C3 American employs more than B3 D CONCOURSE C4 B4 C5 A C7 11,000 colleagues at CLT. B5 B6 C9 C6 CONCOURSE B7 C11 CONCOURSE B8 C8 C B B9 C13 C10 B10 B11 C15 C12 Flight Attendants: 2,770 B13 B12 C17 C14 C19 B15 B14 C16 Pilots: 1,655 B16 C18 Admirals Club Fleet Service: 1,580 Flight Check-In Maintenance: 1,175 TSA Checkpoint Passenger Service: 945 USO Management and Support Staff: 560 Wholly Owned Carriers: 2,430 02 Premium Services 05 Network Admirals Club CLT offers 654 daily flights that Between Gates B3 and B5; Intersection of Concourses C and D serve 145 destinations in 23 countries. Central America Amenities Canada Caribbean Complimentary Wi-Fi Conference Rooms Mexico Europe Food for purchase

06 History

1948 1989 1990 2002 2013

Piedmont Airlines starts Piedmont merges with US Air establishes a US Airways Express begins US Airways merges with operations in Charlotte. US Air to become the hangar/maintenance service out of a new . CLT largest airline in history. base at CLT. 95,000-square-foot facility. becomes American’s CLT becomes a US Air hub. second-largest hub. Snapshot of American in Charlotte

07 Community 08 Fast Fact

American supports a variety of community and CLT is the sixth-busiest civic programs in Charlotte, including: airport in the country and serves as an American hub and East Coast connector. It is the most cost-competitive airport in North America.

09 American is Good for North Carolina

• American employs approximately 14,000 people in North Carolina and more than 100,000 companywide. • American operates 768 daily departures from nine cities in North Carolina, providing access to more than 338 destinations around the world. • As the world’s largest airline, American operates an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American is a founding member of the alliance, whose members and members-elect serve nearly 1,000 destinations with 14,250 daily flights to 150 countries.

Piedmont Triad International Airport (GSO) Cary Daily Departures: 21

Winston-Salem Raleigh-Durham International Airport (RDU) Daily Departures: 52

Asheville Regional Airport (AVL) Daily Departures: 7 Pitt-Greenville Airport (PGV) Daily Departures: 4

Charlotte Douglas International Airport (CLT) New Bern Airport (EWN) Daily Departures: 653 Daily Departures: 5 Jacksonville Airport (OAJ) Daily Departures: 6

Fayetteville Regional Airport (FAY) Wilmington International Airport (ILM) Daily Departures: 7 Daily Departures: 13

Pilot base Flight attendant Flight training Maintenance base Call center crew base center

Revised January 2016