Instructor Since 2013

INSTRUCTOR SINCE 2013

• 20 years experience in the IT industry • Over 6 years of teaching experience • MDS, Nexus and UCS technologies • Expertise in Cisco Data Center Switches (Nexus, MDS and Catalyst), HyperFlex, UCS, Cloud Computing and Virtualization, BGP, MPLS, IP Telephony and strong PAUL LEE operating system skills SENIOR TECHNICAL INSTRUCTOR PROFILE

Paul currently serves as Senior Technical Instructor CERTIFICATIONS at Firefly. He has a long history of working with Cisco Partners. Paul has extensive experience in network CCSI, CCNP, CCVP design, consulting and implementation skills for Data DC Specialist, UC Center switches. He is also considered one of the top Specialist, IT expert NSX and SDN experts in the Asia Pacific region.

With a career spanning the last twenty years, Paul’s working knowledge gives him invaluable expertise as an LANGUAGES instructor.

English Paul graduated from Korea National Open University in Korean 1995, and from the YonAm College of Engineering in 1992.

RECENT COURSES DELIVERED

AWARDS • Cisco ACI Test Drive™ 2016 CCSI Instructor • ACI-SE Bootcamp Excellence Award • Configuring Cisco Nexus 9000 Switches in ACI Mode • FlexPod Test Drive™ • Cisco HyperFlex Systems • Cisco MDS and Nexus Training Classes

www.fireflyeducate.com The best instructor with passion. (Firefly Student) INSTRUCTOR SINCE 2010

• Over 6 years of experience teaching Cisco Certified Data Center courses • Expertise in Cisco Data Center Network design and implementation, Storage Area Networks, Data back and archiving, Software Engineering, Python ADAM BALABAN programming SENIOR TECHNICAL PROFILE INSTRUCTOR Adam currently serves as Technical Instructor at Firefly. CERTIFICATIONS His teaching experience includes programming methods, Cisco Certified Systems algorithms and data-structures, computer architecture and Instructor (CCSI) low-level programming, operating systems and concurrent programming, formal specifications and software Cisco Internetwork Expert engineering. (CCIE), Storage Networking Cisco Certified Network His major professional interests include the design and Professional Data Center implementation of Data Center Networks, Storage Area (CCNP DC) Networks (SAN), Software Defined Networks (SDN), Data Backup and Archiving, the methodology and practice of LANGUAGES Software Engineering, and Python programming.

English Adam graduated from Warsaw University with a MSc in Computer Science, and PhD of Mathematics. Polish RECENT COURSES DELIVERED AWARDS • Cisco ACI Test Drive™ 2016 CCSI Instructor • Configuring Cisco MDS 9000 Series Switches Excellence Award • FlexPod Test Drive™ • Cisco MDS Test Drive™ • Cisco Nexus 9000 Test Drive™ • Cisco UCS Test Drive™ • Cisco HyperFlex Systems • Cisco MDS and Nexus Training Classes

www.fireflyeducate.com Adam is a great trainer with an understanding from the “engineer” viewpoint (Firefly Student) INSTRUCTOR SINCE 2015

• Over 20 years of experience as a Technical Instructor and IT Project Lead • Expertise in DevOps, Cisco Metapod and Enterprise Architecture JOHN KIDD PROFILE SENIOR TECHNICAL John is a seasoned IT lead and instructor with the ability INSTRUCTOR to architect, develop and design solutions, manage development teams and successfully deliver under multiple project processes (Agile and traditional). He has CERTIFICATIONS strong customer-facing and presentational skills. His technical skills include the use of Apache Spark, Cisco B.S., Texas Tech University Metapod, CouchDB, DevOps, Enterprise Architecture, Esper, Hadoop, Hibernate, JEE, jQuery, JMS, Mule ESB, LANGUAGES MySQL, MavenSpring, OSGI and Postgres. He has served as the Vice President for Research & Development for English IEX Workforce Management Group NICE Systems.

He also runs his own consultancy designing and implementing web services layers, as well as managing and designing enterprise integration projects and data architectures.

His work as CTO for the VSE Group involved mentoring and leading a team of 18 developers on various projects, as well as the design and implementation of Internet- based LOB applications in Java and J2EE technologies.

RECENT COURSES DELIVERED • Firefly DevOps Landscape • Cisco Metapod™ Top Gun

John has the unique talent of taking very complex technical material and being able to explain it in a clear, concise and understandable way, without overwhelming the learner. www.fireflyeducate.com (Paul Calhoun, QDiligence) INSTRUCTOR SINCE 2010

• Over 9 years experience as a trainer in the IT industry • Founder and CEO of a successful software company developing backup utilities for UNIX • Established own consultancy and moved into training in the mid 2000s.

ERIC LOWE PROFILE SENIOR INSTRUCTOR Eric brings a weath of experience to the IT industry, which he now uses to motivate and challenge existing vendor and partner sales and technical teams. Having run both software and hardware businesses and worked with CERTIFICATIONS OEMs, distributors, resellers and end users, Eric is able to empathize and tune sales strategies for specific clients. CompTIA CTT+ His approach is to focus on the real needs of organizations and how to best map IT solutions to those needs without getting involved in detailed “speed and feed” discussions. He can also act as a mentor for teams who are striving to LANGUAGES engage with higher-level personnel in organizations. He also runs his own consultancy designing and implementing English web services layers, as well as managing and designing enterprise integration projects and data architectures.

Working with a Pan European Distributor client of Firefly, he has recently developed and delivered (customized) Sales Enablement Courses covering Cloud and Analytics.

RECENT COURSES DELIVERED • Application Business Relevance Eric delivered an excellent course with the quality that • Application-Driven Opportunities for Account I have come to expect from Managers Firefly in general. • Aryaka Foundation Course for Sales Teams (Firefly Student) • Big Data 103: Anatomy of a Deal • Data Center Business Relevance • FlexPod Test Drive™ • Technical Opportunity Planning for Sales and Pre-Sales www.fireflyeducate.com INSTRUCTOR SINCE 2014

• Over 20 years of experience as a technical instructor • 35-year track record within the ICT industry, focused on collaboration and learning • Specializes in Cisco sales, soft skills and technical training delivery and course development DAVID STOOKE PROFILE SENIOR TECHNICAL David has a 35-year track record within the ICT industry, INSTRUCTOR focusing on collaboration and learning. His breadth of experience is represented by the senior roles held over the past two decades. From helping to champion the early use of advanced digital imaging technology in training and business CERTIFICATIONS presentations; gaining recognition for innovation in his own freelance training and performance management Cisco Certified Systems sessions; to helping deliver ILT and multi-platform sales & technical curriculum to the channel partner communities of Instructor (CCSI) major IT vendors. David has helped thousands of resellers Cisco Certified Business achieve Cisco Partner status by delivering Cisco certified sales and technical curriculum to over 5,500 of their individuals to Instructor (CCBI) meet the certification and specialization requirements of the Cisco Channel Partner program. He achieves one of the highest Certified Cisco Virtual Instructor average CSAT scores, providing a consistently high ILT, virtual MBA, University of Bristol and online training experience.

Working with a Pan European Distributor client of Firefly, he LANGUAGES has recently developed and delivered (customized) Sales Enablement courses covering Mobility, Security, Unified English Collaboration and Wireless/PI. These were targeted at the sales and services teams and took them through from industry basics to exploring business drivers and the changing relationship of AWARDS IT and business.

2016 CCSI Instructor RECENT COURSES DELIVERED Excellence Award • Cisco Selling Business Outcomes • Enterprise Networking Self Drive: Wireless for Business Mobility, IWAN and Opex Lite • Nexus 9k Partner Enablement

David has a fantastic ability to impart knowledge, www.fireflyeducate.com motivate and inspire delegates! (Firefly Student) INSTRUCTOR SINCE 2013

• Over 16 years of experience as a trainer in the IT industry • Over 20k hours of teaching • Expertise in ACI, Cisco Data Center, Cisco HyperFlex, ALBERTO ESTRELLA Nexus, UCS, UCSD, MDS, Cisco ONE, IOSXR, TECHNICAL INSTRUCTOR NXOS, NX9K, Networking Implementation, Routing & Switching, Service Providers, Storage Area Networks

PROFILE CERTIFICATIONS Alberto has over 16 years of experience in consulting, Cisco Certified Systems design, implementation and the management of networks Instructor (CCSI), CCNA as well as training for new technologies. He has been Storage Support and Design teaching since 1999 with Microsoft Win NT.40 and Cisco Specialist, DC Support Learning since 2000. Alberto is experienced in learning and Design Specialist, solutions and the development of learning projects. He has additionally worked as a contract designer for Data Center, UCS Support and Design Routing & Switching solutions and Cisco Data Center Specialist, Cisco Learning deployments. Virtual Instructor, Written DC CCIE Alberto graduated from Instituto Politécnico Nacional (Mexico City, Mexico) in 2000.

LANGUAGES RECENT COURSES DELIVERED

English • Cisco ACI Test Drive™ Spanish • FlexPod Test Drive™ • Cisco HyperFlex Test Drive™ and HyperFlex Fundamentals for SEs • Cisco MDS Test Drive™ • Cisco UCS Test Drive™ • VCE Vblock Systems Test Drive™

www.fireflyeducate.com Excellent Instructor (Firefly Student) INSTRUCTOR SINCE 2010

• More than 15 years experience in system architecture design, sales and implementation of solutions in East Africa, the Middle East and Asia Pacific • Technology Consultant and Industry Professional

ADRIAAN STEYN PROFILE Spending almost a decade with a Global Systems REGIONAL VP Integrator, Adriaan has managed Sales teams, Project APAC, JAPAN AND CHINA Management teams, Solution Architects and Consultants. His technical and sales experience spans traditional Routing & Switching, Telephony, Intel Server platforms, CERTIFICATIONS Nexus, Unified Computing Systems, Storage Networks, Virtualization and Virtual Desktop Infrastructure.

CCSI Adriaan has been running public speaking events all over the world, been a regular speaker at BICSI conferences and written a number of articles for technology magazines. LANGUAGES He is currently Firefly’s Regional VP for APAC, Japan and China. As an industry professional, Adriaan is committed to a shared purpose to inspire, motivate and English drive revenue through technology and innovation. He Afrikaans is an effective,solutions oriented sales management professional, committed to the highest levels of quality and client satisfaction.

AWARDS RECENT COURSES DELIVERED

2012 Cisco Top Quality Award • Application-Driven Opportunities for AMs 2016 CCSI Instructor • Cisco HyperFlex Innovation Workshop and HyperFlex Excellence Award Systems for Cisco CSEs • Cisco ACI, HyperFlex, Metapod, and UCS Test Drives™ • Implementing and Configuring the Cisco Nexus 7000

Adriaan was full of energy and very proactive in his presentation. It was very informative, above and beyond the course content. www.fireflyeducate.com Stunning Test Drive! (Firefly Student) INSTRUCTOR SINCE 2012

• More than 30 years of senior management positions in Sales Strategy and Development • Senior Executive consultant and facilitator for Business Development, International Alliances Management & Best/Strategic/Selling Practices • Significant expertise across EMEA and a proven track record of Business Best (selling) Practices Development ARNAUD BEAUMESNIL • Key focus areas are EIS, IT Security, Network management, optimization & business networks INSTRUCTOR

PROFILE CERTIFICATIONS Arnaud helped large system integrators such as Dimension Data, IBM, NextiraOne, Telindus, KPN, Cisco Business Acceleration Kapsch Getronics, Satec, GBM, BMB, Unitronics, HP, Instructor Certification BT, FT/Orange Business Services & more in EMEA & Program (BA-ICP) LatAm adopt a new selling practice & business model that led to repeated successful customer engagements. Cisco Certified Business Instructor (CBVE) He developed Adaptative Business Lifecycle Management (ABLM), a best-selling practice for channels based on existing situation and business intelligence, predictive analytics, & a shared and anticipated customer vision. ABLM generated over $1.4 Billion in 2011. Arnaud also LANGUAGES developed B.I.R.D. (Business Interactive Reporting Dashboard), a “real time” decision making English tool based on ABLM. French Italian RECENT COURSES DELIVERED

Spanish • Application Business Relevance • Application-Centric Infrastructure for Account Managers • Citrix NetScaler Sales Enablement

www.fireflyeducate.com • Datacenter Business Relevance for AMs INSTRUCTOR SINCE 2014

• Over 12 years of experience as a Technical Trainer • Expertise in Cisco ACI, HyperFlex, MDS, Nexus, ONE, UCS and Enterprise Networking

PROFILE ALEX HACKENBERG Alex is currently a Technical Instructor for Firefly. TECHNICAL INSTRUCTOR He has professional networking experience, both in traditional IBM mainframe environments as well as in security issues for Cisco routers and switches. CERTIFICATIONS His knowledge of operational systems spans Windows, CCSI, CCIE, Cisco Unix (AIX), Linux (Suse, Ubuntu) and Novell Netware and Data Center Network the IPX/SPX protocol suite. Since 2001 he has worked Infrastructure Design with load balancing, first with Cisco CSS then with the Specialist, Storage CSM and the ACE. Since 2005 he has worked with storage Networking Design, Cisco systems (NAS, SAN, Fibre channel fabric, etc.). Unified Fabric Technology He has worked with Data Center Networks since 2008. Design Specialist That includes Layer 2 Networks in Data Center(s), Virtualization of Networks (inclusive virtual firewalls, load balancer, etc.) and Server (Blade Server and Virtualization LANGUAGES Technologies (VMWare and Hyper-V) and Cisco UCS. Following the latest developments in Data Center English Networks he started working with SDN and Cisco APIC in German 2014.

AWARDS RECENT COURSES DELIVERED • Cisco ACI, HyperFlex Systems, MDS, Nexus 9K, ONE, 2015 Cisco Data Center and UCS Test Drives™ Instructor Excellence Award • Cisco HyperFlex Systems for Cisco CSEs 2016 CCSI Instructor • Cisco UCS Accelerated Accreditation Training Excellence Award • Enterprise Networking Self Drive: IWAN and Opex Lite

Very competent instructor. www.fireflyeducate.com (Firefly Student, ACI Test Drive) INSTRUCTOR SINCE 2005

• 30+ years of IT experience • Extensive knowledge in a wide range of server, storage and networking technologies.

PROFILE

Barry has over 30 years of experience working with computer systems, storage subsystems and over 20 years experience in Fibre Channel SAN technology, BARRY WALKER Storage Area Networks and Data Center technology. He is a Cisco certified instructor and for the last 12 TECHNICAL INSTRUCTOR years has been responsible for course development and delivery of Cisco Data Center design and implementation courses worldwide, including Cisco CERTIFICATIONS UCS, Cisco Nexus, Cisco MDS, Cisco VXI and FlexPod courses. Cisco Certified Systems Instructor (CCSI) He has held leadership roles in business management, project management, consultancy, sales training, instructor training, course development, curriculum development and operational management. He co-developed Cisco’s LANGUAGES first MDS Training Lab environment in Brussels, he has developed several Cisco certification courses and English has helped write questions and develop a number of certification exams for SNIA.

RECENT COURSES DELIVERED

• Cisco ACI Test Drive™ • Cisco Nexus 9000 Test Drive • Cisco Nexus Implementation Professional • Cisco UCS Test Drive™

“Excellent course, very well delivered. Barry is an excellent knowledgeable instructor, who is www.fireflyeducate.com inspiring and passionate about the material. (Firefly Student) INSTRUCTOR SINCE 2012

• Over 30 years of experience in the IT industry • Cisco Data Center Networking Infrastructure Design, Data Center Storage, and Data Center Unified Computing Design Specialist

CHRIS JAECKER PROFILE TECHNICAL INSTRUCTOR Chris Jaecker has been working in the IT industry in Asia Pacific for over 30 years, with the last 15 years actively engaged in teaching Cisco Systems technologies and CERTIFICATIONS products. Chris is highly experienced in Cisco Networking, Security Cisco Certified Systems and Voice technologies and has taught across a number of Instructor (CCSI) subject areas through the evolution of Cisco’s portfolio. As well as his extensive working experience of Cisco products through teaching and consulting work, Chris LANGUAGES comes as a highly experienced instructor, evident by his students’ consistently positive feedback over the years. English RECENT COURSES DELIVERED

• Cisco HyperFlex Systems Test Drive™ • Cisco HyperFlex Systems for SEs • Cisco HyperFlex Systems for Cisco PSS’s • Cisco ACI Test Drive™ • Cisco UCS Accelerated Accreditation Training • Cisco UCS Test Drive™ for Technical Decision Makers • Datacenter Business Relevance for AMs • Nexus 9000 Partner Enablement

Great job, one of the top instructors with REAL www.fireflyeducate.com world / practical experience. (Firefly Student) INSTRUCTOR SINCE 2004

• Over 15 years of experience in systems architecture and design, sales and training for both sales and technical audiences • Recognized international speaker having presented in over 40 countries worldwide CHRIS NEILL PROFILE Chris leads the development and delivery of the Cisco VICE PRESIDENT Application Business Relevance (ABR) and Data Center INSTRUCTOR READINESS Discovery Workshop (DCDW) programs—two of the TECHNICAL INSTRUCTOR most highly valued training programs for Cisco AMs. He was also instrumental rolling out similar programs for Cisco’s Channel and Ecosystem Partners. These programs have resulted in verified increases in sales for CERTIFICATIONS Cisco Data Center solutions worldwide. He is currently Firefly’s VP of Operations worldwide. Prior to Firefly, Chris Cisco Certified Systems worked for Cisco as a presales engineer and a SME during Instructor (CCSI) Cisco’s launch of its DC portfolio and received numerous awards including one for Cisco’s 2003 Sales Team of the Year. Chris was a submarine officer and nuclear engineer LANGUAGES in the US Navy’s Nuclear Propulsion Program.

English RECENT COURSES DELIVERED • Cisco Secure Data Center Test Drive™ • Cisco Next Generation Firewall Test Drive™ • Cisco ACI and UCS Test Drives™ • Network as a Sensor Self-Drive • Citrix NetScaler Test Drive™ • Cisco ONE Enterprise Cloud Test Drive™ • Cisco Metapod™ Sales Acceleration • Agile IT Innovation and Sales Workshops

Chris Neill demonstrated a complete understanding of not only this product, but competitive products that compete with CIAC. Chris was very artic- www.fireflyeducate.com ulate in delivering his lessons. (Firefly Student) INSTRUCTOR SINCE 2005

• Over 15 years of experience as a Technical Instructor • Expertise in Cisco ACI, UCS and UCS integrated solutions, Storage Area Networks, Enterprise Networking, Big Data, Cloud solutions, Cloud Security and Orchestration CLAUDIA LIMA PROFILE TECHNICAL INSTRUCTOR Claudia currently serves as Technical Instructor at Firefly, where she teaches Cisco ACI, Data Center, HyperFlex, MDS, Nexus, UCS, and Citrix NetScaler, Enterprise Networking, VCE Vblock, and VersaStack Systems. CERTIFICATIONS Additionally, as Founder and CEO of Pegasus Ltd, she Cisco Certified Systems offers multi-lingual data storage and network training and Instructor (CCSI) consultancy services globally. Certified Cisco Business Instructor (CCBI) RECENT COURSES DELIVERED Certified EMC Instructor • Cisco ACI, MDS, Nexus Core, Nexus 9K, ONE, and UCS Test Drives™ Certified NetApp Instructor • Citrix NetScaler Test Drive™ • Cisco Data Center Unified Computing Design LANGUAGES • Enterprise Networking Self Drive: IWAN and Opex Lite • FlexPod Test Drive™ English • Cisco HyperFlex Fundamentals for SEs Portuguese • Cisco UCS Director Mentored Deployment Essentials • Cisco Unified Computing System Core • Cisco Unified Computing for Implementation Professionals • Cisco UCS Accelerated Accreditation Training • Cisco UCS Director Implementation Essentials • VCE Vblock Systems Test Drive™ • VersaStack Systems Test Drive™

Brilliant Instructor! (Firefly Student) www.fireflyeducate.com INSTRUCTOR SINCE 2009

• Over 20 years of experience in the IT industry • Specializing in Data Center, convergence technologies, system and network design, communication systems, information security and project management

DANIEL JI PROFILE Prior to joining Firefly, Daniel worked at Cisco Systems as TECHNICAL INSTRUCTOR a Senior Solution Consultant, where he was responsible for leading consulting projects for some of Cisco’s top strategic customers such as China Telecom, Comcast, CERTIFICATIONS and Edison International. Daniel has also held key management and technology consulting positions for Certified Cisco Systems various US and Chinese companies. Daniel holds a Instructor (CCSI) Bachelor of Science degree in Electrical Engineering from Zhejiang University of Technology in China, and a Master Cisco Certified Internetwork of Business Administration degree from UCLA Anderson Expert (CCIE) School of Management. He speaks fluent Mandarin Microsoft Certified Solutions and English. His technology focus areas include: Cisco Expert (MCSE) Unified Computing System, Cisco Nexus, Cisco Wide Area Application Services, Cisco Application Control Engine, Cisco IOS and Internetworking, Cisco Unified LANGUAGES Communications, and is a Microsoft Certified Professional.

English RECENT COURSES DELIVERED Mandarin • Cisco ACI, Nexus 9K, ONE, UCS Test Drives™ • Cisco UCS Accelerated Accreditation Training AWARDS • Cisco Unified Computing for Implementation Professionals and for Unified Fabric Implementation 2016 CCSI Instructor • Configuring Cisco Nexus 9000 Switches in ACI Mode Excellence Award • FlexPod Test Drive™ • VersaStack Systems Test Drive™

Mr. Ji was one of the most technically capable instructors I have had in over 15 years of networking www.fireflyeducate.com with the Army. (Firefly Student) INSTRUCTOR SINCE 2015

• Over 6 years of experience as a Technical Instructor • Cloud and Managed Services Specialist

DAVID POOL PROFILE TECHNICAL INSTRUCTOR David is an experienced Cloud and Managed Services specialist and business strategy advisor with more than fifteen years of experience in the Telecomms industry. He CERTIFICATIONS has a strong technical and marketing background, coupled with extensive knowledge of Cisco technologies. Certified Cisco Systems His specialties include Technology-based Managed Instructor (CCSI) Services, Network Operations Center processes and tools, and Marketing strategies. Cisco Certified Network Associate (CCNA) RECENT COURSES DELIVERED • Application-Driven Opportunities for Product Managers LANGUAGES • ACI Field Update for Account Managers • Agile IT Innovation Workshop English • Agile IT Workshop for Sales Teams • Cisco HyperFlex Systems for Cisco PSSs AWARDS

2016 CCSI Instructor Excellence Award

David’s understanding of the Managed Services industry and Cisco vision were critical in the definition and implementation of the award-winning Managed Services Channel Program. David defined the program, the rules of engagement that transformed Cisco’s relationship with the SPs. In addition, he is a pleasure to work with, a true lead- www.fireflyeducate.com er, fun, and refreshing. (Colleague) INSTRUCTOR SINCE 2013

• Over 10 years of experience as a Technical Trainer • Security and Data Center Professional with experience in system, network and security engineering particularly on Cisco, Linux, f5 and VMware platforms.

PROFILE DEAN SALVY Dean is currently a Technical Instructor for Firefly. He is knowledgeable in Cisco Data Center technologies, Cisco ARMADA Nexus, Cisco Security and Cisco UCS. TECHNICAL INSTRUCTOR He has deep experience as a Network Engineer, responsible for design, implementation and maintenance, as a Security Engineer, a Web Security Specialist and as a CERTIFICATIONS Web Programmer and Linux Administrator. CCSI, CCIE, CCNA CCDA, CCSP RECENT COURSES DELIVERED • Cisco ACI, Nexus 9000, and UCS Test Drives™ • Configuring Cisco Nexus 9000 Switches in ACI Mode LANGUAGES • Configuring Cisco Nexus 9000 Switches in NX-OS Mode English • Network as a Sensor Self-Drive AWARDS • Enterprise Networking Self-Drive: Opex Lite • Cisco HyperFlex Systems for SEs 2016 CCSI Instructor • Cisco Nexus 9000 Series Switches for SEs Excellence Award • Nexus 9000 Partner Enablement • Cisco UCS Accelerated Accreditation Training

Dean was approachable and eager to guide the www.fireflyeducate.com trainees. (Firefly Student) INSTRUCTOR SINCE 2011

• 15+ years experience with Unified Communications, 10 years being a CCIE Voice/Collaboration • Development and delivery of data center, UCS and UC Virtualization trainings

PROFILE

Detlef currently serves as Senior Instructor at Firefly, where he trains Cisco SEs, partners and end-users on Cisco DETLEF BRUNS UCS. In his former role as Senior Consultant for avodaq AG, he was the lead developer for Cisco CCIE Voice SENIOR INSTRUCTOR and Collaboration 360 program and other Cisco Unified Communications courses as well as designing large Cisco Unified Communications solutions on Cisco UCS. CERTIFICATIONS Detlef’s experience also includes an IT Architect role for EDS Group in Hamburg, Germany. His areas of expertise Cisco Certified Systems include the following: Cisco UCS, Cisco UCS Manager, Instructor (CCSI) UC Virtualization, Cisco Unified Communications Manager, Cisco Certified Internet Cisco Unity Connection, Cisco Unified Presence and Expert (CCIE) Collaboration Cisco Unified Contact Center Express. Cisco Certified Network RECENT COURSES DELIVERED Professional (CCNP) Cisco Data Center Unified • Cisco HyperFlex Systems for SEs Computing Design & • Cisco UCS Test Drive™ Support Specialist • UCS Director Implementation Essentials • Cisco Unified Computing System Core LANGUAGES • Solid State Systems for CSE • VSPEX Innovation Workshop English • Cisco UCS Accelerated Accreditation Training German

Enthusiastic instructor, answered a lot of our diffi- www.fireflyeducate.com cult questions… (Firefly Student) INSTRUCTOR SINCE 2005

• 15+ years experience training Data Center applications and storage area network technology • Focused expertise in Data Center, including Cisco MDS 9000 Fibre Channel Switches, Nexus and UCS

PROFILE

Elaine Silber began her career in IT as a Programmer Analyst at ELAINE SILBER Blue Cross Blue Shield, where she implemented the first Joint Profile System for Blue Cross Blue Shield Midwest. SAN/MDS PRODUCT LINE DIRECTOR Her interest in education led Elaine to Southern Ohio College where she served as Computer Science Department Chair SENIOR INSTRUCTOR for three years, followed by International Instructor at SCH (acquired by EMC) in 1999, and then Training Director at COURSE DEVELOPER Infinity (2001). At Infinity, Elaine defined curriculum and developed courseware in the areas of storage network solution implementation, backup and recovery software development. CERTIFICATIONS She trained and certified storage vendors, partners, and customers on Fibre Channel SAN and IP Storage Networks.

Cisco Certified Systems Elaine currently serves as Senior Instructor at Firefly, where Instructor (CCSI) she trains and certifies Cisco SEs, partners and end-users on FCoE, Fibre Channel SANs, IP Storage, MDS 9000 Directors and Switches with theory based and lab based training courses. She has developed CSNSS -642-353 Certification LANGUAGES Exam Questions and continues to update Firefly Data Center courseware. English RECENT COURSES DELIVERED • Cisco MDS Test Drive™ • Data Center Network Manager for LAN & for SAN • Cisco Prime DCNM Overview • Configuring Cisco MDS 9000 Series Switches

Elaine did a great job keeping the information at the right levels for the class. She stayed high level when needed but was able to delve into specifics www.fireflyeducate.com when questioned. (Firefly Student) INSTRUCTOR SINCE 2009

• Over 25 years of experience in Data Center design, service provider implementations and internetwork architectures • Elan has provided technical training and consulting to companies such as Sprint US, Bell Canada, Logix Communications, Rogers Communications, Lucent, Tellabs, and other leading corporations in Canada, the United ELAN BEER States, Europe, Australia, Africa, Asia and the Middle East SENIOR INSTRUCTOR PROFILE COURSE DEVELOPER Elan is a highly respected instructor and industry leader in architecture, implementation, troubleshooting and maintenance of large-scale diverse systems and architectures. He has CERTIFICATIONS developed and presented course content in areas of SDN, VxLAN, ISIS, MPLS, BGP, Traffic Engineering, DMVPN, Cisco Certified Systems Performance Routing, and QoS. In 1994 Elan was amongst Instructor (CCSI) the first to obtain Cisco’s Certified System Instructor (CCSI) certification and in 1996, Elan was amongst the first in the Cisco Certified InternetExpert world to attain Cisco System’s highest technical certification (CCIE) the Cisco Certified Internetworking Expert (CCIE). Since then, Elan has been involved in large-scale Data Center and telecommunications networking projects worldwide. Elan is LANGUAGES known internationally as a leader in training and architectural design and has worked on many high profile projects assisting English organizations with their goal of implementing leading edge technology in their corporate infrastructure. AWARDS RECENT COURSES DELIVERED 2010 Firefly Instructor of the • Cisco ACI , Nexus 9500, and Nexus 9000 Test Drives™ Year • ACI Advanced SE training 2013 Cisco Top Quality • Implementing and Configuring Cisco Nexus 7k and 5k Instructor Award • MPLS, MPLS-TE, QoS 2016 CCSI Instructor Excellence Award Elan was one of the best instructors I’ve ever had. He demonstrated a real depth of understanding of not only the course material, but the underlying history and application of that material. His explanations were always clear, and he made excellent use of the www.fireflyeducate.com time allotted. ...he’s a real asset to your organization. (Firefly Student) INSTRUCTOR SINCE 2007

• Over 28 years of experience designing, deploying and managing data centers from the departmental in size to Fortune 100 enterprises with thousands of servers • Firefly’s Product Line Director of the Cisco Unified Computing System, overseeing the design and development efforts of over 10 Cisco UCS or related FABRICIO course GRIMALDI PROFILE Fabricio Grimaldi has spent 10 years as the Technical UCS PRODUCT LINE Consultant for Data Center Operations at Georgia- Pacific. DIRECTOR There he was responsible for leading the Windows/ SENIOR INSTRUCTOR VMware technical services team through dayto-day operations while exploring, testing and integrating new technologies into the corporate technical environment. In CERTIFICATIONS addition to his duties as PLD, Fabricio does consulting work for Firefly. Among his many satisfied customers are Cisco Certified Systems Bridgewater, Barclays Bank, US Air Force and Bloomberg. Instructor (CCSI) His certifications and skillsets include expert and certified knowledge of Windows, VMware and Cisco SAN and LANGUAGES LAN Technologies.

English RECENT COURSES DELIVERED Spanish • Cisco Unified Computing for Implementation Professionals AWARDS • Cisco HyperFlex Fundamentals for SEs • Cisco ACI, HyperFlex, ONE, and UCS Test Drives™ 2012 Cisco Top Quality • Firefly Optimization Clinic for Cisco UCS Instructor Award • FlexPodTest Drive™ 2016 CCSI Instructor • Solid State Systems for SEs Excellence Award • VSPEX Test Drive™

“Great instructor. Very knowledgeable with an impressive ability to convey course material and make it consumable and memorable www.fireflyeducate.com (Firefly Student) INSTRUCTOR SINCE 2014

• Over 8 years of experience as a Technical Instructor • Expertise in Cisco Data Center, Cisco Nexus, Cisco UCS, Switches, Networking and Security

PROFILE

Franco currently serves as a Technical Instructor for Firefly, FRANCO MEOLA where he teaches Enterprise Networking. Franco has a deep level of knowledge around networks, data centers, routers and TECHNICAL INSTRUCTOR switches.

CERTIFICATIONS RECENT COURSES DELIVERED Cisco Certified Systems • Enterprise Networking Self Drive: IWAN Instructor (CCSI) • Enterprise Networking Self Drive: Wireless for Business Cisco Certified Network Mobility Associate (CCNA) • Enterprise Networking Self Drive: Open Lite Cisco Certified Data Center Specialist (CDCS)

LANGUAGES

Italian English

www.fireflyeducate.com INSTRUCTOR SINCE 2015

• Over 4 years of experience delivering IT training and consulting services in a variety of technologies • Expertise in Cisco ACI, Nexus 9000, HyperFlex, UCS, Citrix NetScaler and VCE Vblock

GASTON BRAIT PROFILE TECHNICAL INSTRUCTOR Gaston currently serves as a Technical Instructor for Firefly. In his former role as founder of Mecane, an IT consulting CERTIFICATIONS firm based in Buenas Aires, he was in charge of demand generation, and Mecane became a Cisco Learning Partner. Cisco Certified Systems Gaston has also worked as a Solution Architect covering various technologies for several large enterprise Instructor (CCSI) customers. Cisco Certified Network Professional (CCNP) RECENT COURSES DELIVERED

Cisco Data Center Unified • Cisco ACI, HyperFlex, Nexus 9000 and UCS Test Fabric (DCUFI) Drives™ Cisco Data Center Unified • Citrix NetScaler Test Drive™ Computing (DCUCI) • Configuring Cisco Nexus 9000 Switches in ACI Mode • Configuring Cisco Nexus 9000 Switches in NX-OS LANGUAGES Mode

English • Cisco HyperFlex Systems for SEs Spanish • Citrix NetScaler Mentored Deployment • Cisco Unified Computing System Core AWARDS • Cisco Unified Computing for Implementation Professionals 2016 CCSI Instructor • Cisco UCS Accelerated Accreditation Training Excellence Award • VCE Vblock Systems Test Drive™

Gaston was an expert at the subject matter and valuable in answering some key questions www.fireflyeducate.com specific to my environment. (Firefly Student) INSTRUCTOR SINCE 2011

• Over 8 years of experience as a Cisco Certified Systems Instructor • Areas of expertise include Cisco ACI, Nexus, OpenStack®, UCS, Routing and Switching and GIOVANNI Networking Infrastructure PERTEGHELLA TECHNICAL INSTRUCTOR PROFILE

Giovanni has an impressive background as a Cisco CERTIFICATIONS trainer, coach, product sales manager, and as a professional developer of Unified Communication Cisco Certified Systems solutions (Cisco, Asterisk, FreeSwitch). Instructor (CCSI) Over the course of his career, he has demonstrated Cisco Certified Academy strong technical knowledge, combined with a very Instructor (CCAI) effective teaching and communication style. Cisco Advanced Data Additionally, his professional experience includes the Center planning, managing, upgrade and troubleshooting of Unified wireless solutions. Networking Infrastructure Design Specialist Cisco Data Center Storage RECENT COURSES DELIVERED Networking Design • Cisco ACI, Nexus 9k, Nexus Access, Nexus Core, Test, Specialist and UCS Test Drives™ • Configuring Cisco Nexus 9000 Switches in NX-OS LANGUAGES Mode • Implementing the Cisco Nexus 1000V English • Firefly Essentials for OpenStack® Italian

www.fireflyeducate.com Accurate and communicative. (Firefly Student) INSTRUCTOR SINCE 2008

• Over 30 years of experience in technology management • Expertise in sales enablement, account management, Cisco data center solutions, technology consulting

PROFILE

HAL Harold Kreitzman is a senior executive with a strong, diverse business and technology background in many KREITZMAN industries, including global institutions in education, INSTRUCTOR financial services, sales, manufacturing, services, technology, non-profit, retail, logistics, and transportation. Mr. Kreitzman has over 30 years of experience, the past nine as the CEO of the business/technology consulting LANGUAGES group Experture. He has served as the Chief Technology Executive for seven years at The Blackstone Group. During Harold’s five years at Merrill Lynch, he managed process English reengineering for technology infrastructure. He also served five years as a data center manager and spent many years managing application systems development. His consulting assignments and research studies have enabled him to stay on the leading edge of technology and business practices. Mr. Kreitzman holds a Bachelor of Arts degree in Computer Science from SUNY Potsdam and a Masters in Business Administration from SUNY Albany.

RECENT COURSES DELIVERED

• Big Data 102: Cisco Solutions • Big Data 103: Anatomy of a Deal • Application-Driven Opportunities for Account Managers • Application-Centric Infrastructure for Account Managers www.fireflyeducate.com • Data Center Discovery Workshop for Enterprise AMs INSTRUCTOR SINCE 2009

• Over 30 years of IT experience in network and systems architecture, design and development • Technology Consultant and industry professional

PROFILE

Ignaz was a systems programmer on mainframe systems for fifteen years before he moved into the IT IGNAZ networking area. For the last one and a half decades he touched most of the specialization areas in networking, KRAEHENMANN from SNA integration to data center technologies in TECHNICAL INSTRUCTOR enterprises as well as service provider environments. Ignaz has developed many training courses, a network college and a CCIE bootcamp. He has run training CERTIFICATIONS courses around the world on many different technologies. He led the training department of a Cisco Certified Systems training provider in the past. A balanced engagement Instructor (CCSI) between training and projects is important to Ignaz to guarantee practical background in his courses. He loves to teach as it ensures in-depth knowledge of LANGUAGES the technologies. The convergence and interaction of server, storage and networking technologies in the data English center allows Ignaz to draw from his long-time experience in the IT industry.

AWARDS RECENT COURSES DELIVERED 2016 CCSI Instructor • Cisco ACI, HyperFlex, Nexus 9000, and UCS Test Excellence Award Drives™ • Cisco HyperFlex Systems Innovation Workshop • Cisco UCS Accelerated Accreditation Training • Configuring Cisco Nexus 9k Switches in NX-OS Mode • Unified Computing Systems Implementation

Excellent instructor, great experience to draw from with examples. Was able to answer all questions even on many other Cisco products and tech- www.fireflyeducate.com nologies for comparison and interoperability examples (Firefly Student) INSTRUCTOR SINCE 2012

• Over 23 years of experience as a technical instructor • Expertise in Cisco UCS, Data Center, Security, Route- Switch and Virtualization

KYLE ANDERSON PROFILE Kyle currently serves as Technical Instructor at Firefly, TECHNICAL INSTRUCTOR where he teaches Cisco Unified Computing.

In his consultant role providing Cisco UCS and Data CERTIFICATIONS Center design, deployment and support for Pinnacle Consulting, Kyle gained expertise in virtualization, Cisco Certified Systems compute node, fabric interconnect, layer 3 switch Instructor (CCSI) infrastructure, storage networks and firewalls.

Cisco Certified Network Kyle has more than 17 years of experience preparing Professional (CCNP) students for Cisco certification exams Unified Computing Technology RECENT COURSES DELIVERED • Cisco Data Center Unified Computing Design LANGUAGES • Cisco UCS Accelerated Accreditation Training • Cisco UCS Test Drive™ English • Cisco Unified Computing for Implementation Professionals • Cisco Unified Computing System Core AWARDS

2016 CCSI Instructor Excellence Award

Kyle did a great job at presenting the material. Very engaging with the class. One of the better instructors I’ve had in a very long time. I would www.fireflyeducate.com highly recommend him to anyone. (Firefly Student) INSTRUCTOR SINCE 2007

• Over 9 years of experience as a technical instructor • Firefly Product Line Director for Citrix product training

PROFILE SHARON CHELL Sharon currently serves as Citrix Product Line Director, Technical Instructor and Course Developer at Firefly. She PRODUCT LINE DIRECTOR has expertise in Citrix CloudBridge and NetScaler and CONTENT DEVELOPER Cisco ACI, HyperFlex, Nexus, and UCS, as well as NetApp FlexPod. TECHNICAL INSTRUCTOR Over the course of her career, Sharon has gained vast experience in network design, and in government and CERTIFICATIONS private organizations as Lead Architect, Network Designer, Network Architect, and Customer Solutions Architect. Cisco Certified Systems Both colleagues and students have lauded her in-depth Instructor (CCSI) knowledge of networking. In 2016, she was honored with the CCSI Instructor Excellence award by Cisco.

LANGUAGES RECENT COURSES DELIVERED

English • Cisco ACI Test Drive™ • Cisco HyperFlex Fundamentals for SEs Cisco French HyperFlex Systems Test Drive™ • Cisco HyperFlex Systems for SEs AWARDS • Citrix NetScaler ACI Solution Workshop • Citrix NetScaler SD-WAN Test Drive™ 2016 CCSI Instructor • Citrix NetScaler Test Drive™ Excellence Award • FlexPod Test Drive™ for Technical Decision Makers

Sharon was amazing, she has an in-depth knowledge of the subject and was able to answer all questions…great teacher…could explain any www.fireflyeducate.com questions of networking and ACI. (Firefly Student) INSTRUCTOR SINCE 2011

• Over 16 years of experience as a technical instructor • Expertise in Cisco UCS

PROFILE

Joey’s areas of expertise include Cisco Unified Computing, Network Architecture, VoIP, Cloud JOEY DeWIELE Computing, Routing, Network Design, and Data Center.

TECHNICAL INSTRUCTOR In addition to his instructor experience, Joey is founder and Solutions Architect for the “BE Whiteboard Project”, working on multisite Cisco collaboration solutions. CERTIFICATIONS Joey has been lauded by colleagues for his technical and interpersonal skills. He earned a degree in Engineering Cisco Certified Systems Mathematics/ Mathematics and Computing from Queens Instructor (CCSI) University in Canada.

RECENT COURSES DELIVERED LANGUAGES • Cisco Unified Computing System Core

English • Cisco Unified Computing for Implementation Professionals • Cisco UCS Test Drive™ • Cisco UCS Accelerated Accreditation Training

(Joey) presented the material lucidly and at a comfortable pace. His whiteboarding helped clarify the material, and his ordering of the material was logical. If I were to take further UCS courses from Firefly, I would look for this instructor again. www.fireflyeducate.com Excellent teacher. (Firefly Student) INSTRUCTOR SINCE 2010

• Over 25 years of experience in IT in various disciplines and roles • Success in building (or re-building) multiple solution integrators in U.S. and Canada • Early adoption of client server and networking technologies, Advanced Data Centre technologies from vendors such as Cisco, EMC, NetApp, VMware, JOHN RILEY and more • Assisted large manufacturers to achieve their sales SENIOR INSTRUCTOR adoption and acceleration goals with a new product line through training and GTM strategy

LANGUAGES PROFILE

English John’s experience includes over 25 years of Information Technology in various disciplines and roles. In 15 of those years, John specifically designed solutions, migrations and roadmaps for organizations by providing the tools and systems to enable companies to achieve their goals.

John’s background includes consulting, design, marketing, I’ve attended a lot of training management and engineering. John strives to maintain at Cisco and online, John knowledge and relationships with manufacturers and Riley is the best instructor technologies that could positively impact customers and the way they do business. With this knowledge I’ve ever had. He brought and experience, he has provided strategic technology insight and experience as directions and architected solutions for many industries many other instructors do, such as Healthcare, Financial, Government, Legal, but he also brought passion Education and many more. for the material. Unlike many other instructors he’s RECENT COURSES DELIVERED not just knowledgeable, • Agile IT Innovation Workshop but also a real teacher. (Firefly Student) • Agile IT Workshop for Sales Teams • Application-Driven Opportunities for Account Managers • Aryaka Foundation Course for Sales Teams • Cisco Metapod™ Sales Acceleration www.fireflyeducate.com • Customer Analytics: 360 degree view of the customer Big Data Analytics INSTRUCTOR SINCE 2014

• Over 11 years of experience delivering Cisco training • Specialized knowledge in Data Center training and course development

PROFILE JOHN CARLOS Juan Carlos began his career in Venezuela before moving to Europe where he has been working as a Cisco Certified PICCO GIL Systems Instructor. Over his career he has built on his technical experience with interpersonal skills and TECHNICAL INSTRUCTOR education methodology. As a Network Engineer his work has included implementing Wireless Enterprise Networks, configuring and maintaining ASAs 5510, implementing IAS CERTIFICATIONS Services, monitoring and troubleshooting MPLS networks, re-design and re-configuration of AAA services, and many Cisco Certified Systems more consultancy projects. He has designed and delivered Instructor (CCSI) ILT and OILT in UK, USA, Ireland, Brazil, Colombia, Spain, Cisco Certified Network Sweden, and Norway. With both ‘hands-on’ experience Professional (CCNP) and experience managing lab environments and seminars he is able to convey complex technical concepts simply and easily. He has delivered training to Engineers, Pre- LANGUAGES sales, and Sales professionals.

Spanish RECENT COURSES DELIVERED English • Cisco ACI, MDS, Nexus 9000, ONE, and UCS Test Drives™ Italian • Enterprise Networking Self Drive • Network as a Sensor Self-Drive AWARDS • Cisco HyperFlex Systems for SEs 2016 CCSI Instructor • Cisco Unified Computing System Core Excellence Award • Cisco UCS Accelerated Accreditation Training • UCS Director Implementation Essentials • VersaStack Systems Test Drive™

Excellent instructor with great knowledge and www.fireflyeducate.com technical abilities. (Firefly Student) INSTRUCTOR SINCE 2015

• Over 4 years of experience as a technical instructor • Cisco Data Center expertise: Cisco ACI, HyperFlex, Nexus 9000, ONE and UCS

PROFILE

Khaled’s areas of expertise include: • Cisco Data Center technologies • Cisco Routers KHALED AHMED • Firewalls SENIOR TECHNICAL • Network Design and DNS INSTRUCTOR • Network Security • OSPF • CCIE CERTIFICATIONS • NetApp • Nexus 5K Cisco Certified Systems Instructor (CCSI) • Nexus 7K • Nexus 1000V • Virtualization LANGUAGES In addition to his instructor experience, Khaled has worked professionally as a technical lead on Data Center projects English Arabic RECENT COURSES DELIVERED • Cisco ACI, HyperFlex, ONE, and UCS Test Drives™ • Citrix NetScaler Test Drive™ • Configuring Cisco Nexus 9000 Switches in ACI Mode • Configuring Cisco Nexus 9000 Switches in NX-OS Mode • Cisco HyperFlex Systems Innovation Workshop • Cisco HyperFlex Systems for SEs • Cisco UCS Accelerated Accreditation Training • VersaStack Systems Test Drive™ Very knowledgeable instructor with real-life www.fireflyeducate.com implementation experiences. (Firefly Student) INSTRUCTOR SINCE 2007

• Over 14 years of experience in the IT field • Specialties: Cisco DataCenter. Fibre Channel switches, SAN, Nexus, UCS, deep understanding of disaster recovery/business continuity (DR/BC), HPC, WAAS, UNIX, IP networking, security, data storage, data protection, data virtualization, and data management

PROFILE KONRAD Konrad’s technical engineering career began as a RZADZINSKI System/Network administrator for Matrix and HP. His solid understanding of technology’s impact on business TECHNICAL INSTRUCTOR processes made Konrad a valuable team member. In 2005, Konrad became a Senior Engineer and Tech Support for EMC. There he gained recognition for his remarkable CERTIFICATIONS aptitude for technical problem solving, especially in the area of SAN switches. Konrad joined Firefly as an Cisco Certified Systems instructor in 2007. He now provides training, professional Instructor (CCSI) services, consultancy, and storage networking designs. Cisco Internetwork Expert His focus includes CCIE DC training, Cisco Nexus family (CCIE) (from 1000v to 9000 and ACI), Cisco UCS, and Cisco MDS Fibre Channel switches. LANGUAGES RECENT COURSES DELIVERED English • Cisco ACI, HyperFlex and UCS Test Drives™ • Cisco Nexus Implementation Professional AWARDS • Cisco UCS Accelerated Accreditation Training • Configuring Cisco Nexus 9000 Switches in ACI Mode 2016 CCSI Instructor • Data Center Network Manager for LAN Excellence Award Instructor was absolutely outstanding. His knowledge was far above everything presented during the course which gave us an opportunity to learn best practices & restrictions or impact of operations we were performing. He always perfectly knew what could be wrong in what we were doing and was always able to help. www.fireflyeducate.com Totally brilliant guy!” (Firefly Student) INSTRUCTOR SINCE 2012

• Over 23 years of experience as a technical instructor • Expertise in Cisco UCS, Data Center, Security, Route- Switch and Virtualization

KYLE ANDERSON PROFILE Kyle currently serves as Technical Instructor at Firefly, TECHNICAL INSTRUCTOR where he teaches Cisco Unified Computing.

2016 CCSI Instructor Excellence Award

• Over 9 years of experience as a technical instructor • Firefly Product Line Director for Citrix product training

LANGUAGES RECENT COURSES DELIVERED

• Networking and sales professional with over 20 years experience in pre- and post-sales technical consulting, technical readiness, and course development • Expert in Cisco ACI, SDN, VSPEX, Vblock, IP Networking and Virtual data center design including KRAIG OTV, Vxlan, NVGRE, System automation with CIAC, Cloupia and VCloud director, IP Telephony, Security, SCHRIPSEMA Wireless, and Application Networking Services INSTRUCTOR PROFILE

As a former Cisco Systems Engineer, Kraig has a deep CERTIFICATIONS understanding of the issues that drive Cisco account strategies, and he has continued to leverage this unique Cisco Certified Systems perspective as an educational consultant on a wide range Instructor (CCSI) of Cisco curricula. While at Cisco, Kraig won several Cisco SE awards, including Account Team of the Year, System Engineer of the Year, and Competitive Win of the Year, for his work on major accounts such as The LANGUAGES Home Depot, GTE Mobilnet, and SunTrust. Most recently, Kraig has been a key contributor to Firefly’s Global Cisco English AM Training Program, including the popular Application Business Relevance (ABR) and Data Center Discovery Workshop (DCDW) courses, and is the lead instructor for the Borderless Networking Value Selling Workshop Exceptional instructor! (BNVS). He has also been providing account planning Outstanding understanding and mentoring services to Cisco reseller partners through of new technologies and Firefly’s Partner Enablement Program. outstanding presentation of the material! RECENT COURSES DELIVERED I could not rate Kraig • Application Business Relevance for VSPEX Schripsema any higher... • Cisco ACI, HyperFlex Test Drives™ great style and real life • Cisco HyperFlex Systems for SEs business examples • Citrix NetScaler, NetScaler SD-WAN Test Drives™ (Firefly Students) • Cisco Unified Computing System Core www.fireflyeducate.com • Vblock Systems Test Drive™ INSTRUCTOR SINCE 2015

• Over 7 years of experience as a technical instructor • Expertise in Cisco MDS, CCIE Routing and Switching MARIANO SCHULER PROFILE TECHNICAL INSTRUCTOR Mariano currently serves as Technical Instructor at Firefly. He has delivered Cisco authorized training courses and custom courses throughout Argentina and Latin America. CERTIFICATIONS Additionally, Mariano has expertise in networking, Cisco Certified Systems telecommunications, IT and broadcasting. Instructor (CCSI) Mariano has more than 7 years of experience preparing Cisco Certified Network students for Cisco certification exams. Instructor (CCNI) Cisco Certified Internetwork RECENT COURSES DELIVERED Professional (CCIP) • Configuring Cisco MDS 9000 Series Switches

LANGUAGES

English Spanish

www.fireflyeducate.com INSTRUCTOR SINCE 2007

• Over 23 years experience in network design, pre- and post-sales support and implementation, including 9 years with Cisco as Consulting Systems Engineer • Expert in Cisco Nexus 1000V, 5000 and 6000 switch ranges, Cisco UCS, vBlock, Wide Area Application Optimization and Cloud architectures MARK DENNIS PROFILE TECHNICAL INSTRUCTOR Wide experience in data networking including IP Multicast, LAN Layer 2 and Layer 3 switching/routing design, Wireless LAN and security, SDN and related architectures such as OpenStack, Server Virtualization and CERTIFICATIONS management, Storage area networks, Unified networks with FCoE and Infiniban,Virtual Switch networking, and Cisco Certified Systems WAN and WAN Optimization. Instructor (CCSI) While at Cisco, Mark worked mainly in a pre-sales role supporting customers adopting new technologies and products. This involved working with key insertion LANGUAGES accounts, leading trials, and guiding partners and OEMs to understand and use Cisco technology. As well, Mark English worked with Cisco business unit engineers and executives to ensure success for Cisco and their customers.

AWARDS RECENT COURSES DELIVERED

2016 CCSI Instructor • Cisco ACI, HyperFlex, Nexus 9000, UCS Test Drives™ Excellence Award • Cisco HyperFlex Fundamentals for SEs • Cisco Nexus 9000 SE Bootcamp • Firefly Essentials for OpenStack®

Very happy with the in-depth, technical knowledge of the instructor. The instructor played a big role in making this a valuable training session. www.fireflyeducate.com (Firefly Students) INSTRUCTOR SINCE 2010

• Over 7 years of experience as a technical instructor • Qualified on VCP4/5, DCUCI (Cisco UCS Implementation), DCUCD (Cisco UCS Design), CCNA, and also holds a CCNA in RS. • MCSE, MCDBA, and a Hyperion Certified Engineer

MATT TAYLOR PROFILE PRODUCT LINE DIRECTOR Matthew Taylor began his journey in IT as a Server CONTENT DEVELOPER Manager. His other corporate experience includes managing equipment purchase and rollout for AT&T. His TECHNICAL INSTRUCTOR work was recognized by AT&T as a “Legend,” an honor received by only .0001% of employees. Later at Brand Energy he managed a Data Center migration from St Louis CERTIFICATIONS to Atlanta as well as their transition from physical to virtual servers. For this role he was awarded the Chairman’s Cisco Certified Systems Award. Instructor (CCSI) Matthew joined Firefly in 2010 to enhance his leadership and consulting skills and was quickly promoted to Consulting Engineer. Matt has been instrumental in LANGUAGES developing Firefly’s Mentored Services line of business.

English RECENT COURSES DELIVERED

• Configuring Cisco MDS 9000 Series Switches AWARDS

2012 Cisco Worldwide Top Quality Instructor Award 2016 CCSI Instructor Excellence Award Matt is an EXCELLENT instructor. He demonstrated a complete knowledge of the products, did an excellent job presenting the information and was VERY helpful with any issues/ questions that came up. Definitely one of the very www.fireflyeducate.com best instructors I’ve had. (Firefly Students) INSTRUCTOR SINCE 2005

• Over 25 years of experience in IT and Data Center • Expertise in WAN, Storage, Data Center, Cisco UCS

PROFILE

Tony Costa’s career in IT started as a development engineer for the US Air Force, writing FORTRAN code for Cray I TONY COSTA finite element simulations in 1980. Tony completed his Bachelor’s degree in Energy and Power Systems Engineering TECHNICAL INSTRUCTOR at the University of New Mexico in 1984 and moved to an IT operations management role in the US Marine Corps. He also performed systems programming for the Marine’s IBM 370 MVS and CICS environments. After resigning his commission CERTIFICATIONS in the Marine Corps in 1995 Tony took a position with a Cisco Channel and Training Partner. In this capacity Tony earned Cisco Certified Systems CCIE #4140 (Route & Switch) which led to his accepting a Instructor (CCSI) position with Cisco Systems in 1998. As a Consulting Systems Engineer with Cisco’s Service Provider Technical Operation, Project Management Tony designed and implemented WAN architectures for major Professional (PMP) service providers. In 2001 Tony moved to Cisco’s Advanced Services organization where he was Team Lead in Cisco’s Central Engineering organization. In 2006 Tony took a Technical Marketing Engineer role with the newly formed Nuova Systems. LANGUAGES There he created technical documentation for Nuova’s Nexus 5000 and Nexus 2000 platforms as well as the Unified English Computing System, then known as Project California. Tony contributed to product feature definition for UCS and Nexus products during their development by Nuova and performed feature and performance testing prior to introduction of the AWARDS products by Cisco Systems.

2016 CCSI Instructor Excellence Award RECENT COURSES DELIVERED • Cisco ACI Test Drive™ • Cisco Unified Computing for Implementation Professionals, • Cisco UCS Accelerated Accreditation Training Tony has an amazing depth of practical knowledge that added tremendous depth to the discussion. He answered all questions and was www.fireflyeducate.com vital to each discussion. (Firefly Student) INSTRUCTOR SINCE 2011

• Over 16 years of experience in Service Provider and Data Center networks • Lead developer for Cisco Authorized ACI product training

PROFILE

Mike Wertz has over 16 years experience in Service Provider MIKE WERTZ and Data Center networks. His teaching experience includes instructing at Cisco Systems with a focus primarily on Route/ PRODUCT LINE DIRECTOR Switch and Data Center. Mike has led several service provider TECHNICAL INSTRUCTOR rollouts, MPLS networks, and data center migration projects. One recent project involved linking 5 next-gen DCs using BGP for an alternative energy provider. CERTIFICATIONS In 2012, Mike was awarded the title of “Top Quality Instructor” Cisco Certified Systems among Cisco Global Learning Partners (awarded to Instructors Instructor (CCSI) in each region who consistently focus on delivering quality training with average customer satisfaction scores above 4.6 annually). He also received the 2016 CCSI Instructor Excellence LANGUAGES Award. Mike is currently Lead Developer for Cisco Authorized ACI product training (SDN platform) – DCAC9K, ACI Test English Drive™, and ACI advanced SE training (ACI-WIN).

AWARDS RECENT COURSES DELIVERED • Service Provider Route, SP and Advanced Route SP Edge 2016-2017 Cisco Live and SP Core Distinguished Speaker Award • Cisco ACI Test Drive™ 2016 CCSI Instructor • Cisco ACI Advanced SE Training Excellence Award • Cisco Data Center Unified Fabric Implementation • Implementing and Configuring Cisco Nexus 7k and 5k 2012 Cisco GLP Top Quality Instructor Award • Nexus 9500 Test Drive™ • Cisco Nexus Architecture Overview

Michael has an excellent delivery style and it is abundantly clear that he not only understands the material presented in this class, but possesses a vast and in-depth knowlege of networking in general. www.fireflyeducate.com (Firefly Student) INSTRUCTOR SINCE 2013

• Over 35 years of experience in IT systems and technologies • Expertise in Cloud, ACI, UCS, IT as a Service, Software as a Service, Data Center orchestration and automation, and big data applications

PROFILE

Nick is a veteran IT professional with in-depth technical and NICK GLAS business experience. Over his long career, he has served in SENIOR INSTRUCTOR multiple engineering and management roles, including DC practice lead for a regional VAR and Cisco Advanced Services.

He is a veteran IT professional with outstanding people skills, CERTIFICATIONS deep insights, a “hands on” practical approach, a positive enthusiastic attitude, and direct experience with best practices MBA, BASc Engineering across multiple industries. Notable among his accomplishments are projects that are massive in scope and complexity, such Cisco Certified Systems as building massive Data Centers and Cloud Solutions, Instructor (CCSI) Canada-wide Service Provider MPLS and Internet Networks, huge Enterprise IT Solutions, and a Control Centre for a major Cisco Internetwork Expert provincial energy supplier literally from the ground up including (CCIE) new buildings as well as custom software development and development of the network/server/storage infrastructures.

LANGUAGES RECENT COURSES DELIVERED English • Optimizing a Cisco UCS Environment • Cisco HyperFlex Systems Test Drive™ • Cisco ACI Test Drive™ AWARDS • Cisco UCS Test Drive™

2016 CCSI Instructor I can’t say enough good things about Nick. He has Excellence Award tons of relevant industry experience and was able to provide an immense amount of real life experiences to demonstrate his points. I go to a lot of sales trainings and this one was my best in eight years. The content was the most effective I’ve seen for teaching people how to sell the value of the product instead of just a www.fireflyeducate.com line card. (Firefly Student) INSTRUCTOR SINCE 2014

• Over 20 years of IT experience in Network and System Architecture, Design and Development • Technology Consultant & Industry Professional

TADAHIDE PROFILE Nishio started his career in IT as a systems developer and user NISHIO interface designer for Fijitsu. TECHNICAL INSTRUCTOR Nishio discovered his real passion was teaching and began teaching RedHat and Microsoft in the early 2000’s. He later added Cisco, Juniper, ISS, Checkpoint, and NetApp to his CERTIFICATIONS repertoire.

Today he is focused on Cisco DC technologies including ACI Cisco Certified Systems and Cisco cloud technologies. Being native to Japan, he is Instructor (CCSI) uniquely suited to sharing how these technologies apply to Japan’s specific business practices and culture.

LANGUAGES RECENT COURSES DELIVERED English • Optimizing a Cisco UCS Environment Japanese • Cisco HyperFlex Systems Test Drive™ • Cisco Next Generation Firewall Test Drive™ • Cisco ACI Test Drive™ AWARDS • Cisco UCS Test Drive™

2016 CCSI Instructor Excellence Award Excellent instructor, great experience to draw from with examples. Was able to explain with not only networks but also Server, Storage and Application area. (Firefly Student)

www.fireflyeducate.com INSTRUCTOR SINCE 2015

• Over 30 years teaching and consulting on next-generation technologies

PROFILE

Karim has helped design scalable data centers for HP, Nortel, and Oracle since the mid 90’s. He first began leveraging cloud- KARIM VIRJEE based solutions for his customers in the late 2000’s, before it was mainstream. TECHNICAL INSTRUCTOR DEVELOPER During this time he helped Eloqua, now owned by Oracle, to migrate towards an IaaS cloud-based model. Recently, Karim has helped the transformation of a traditional transportation fleet management application to a micro- CERTIFICATIONS services-based model, leveraging data analytics, and enabled it to scale it from managing 17,000 to 750,000 vehicles. Cisco Certified Systems Instructor (CCSI) Karim has deployed technologies ranging from OpenStack, ACI, NSX, Hadoop, and Ceph. His projects have ranged from building private cloud infrastructures, to migrating applications for use in AWS and Azure, to consulting on cloud native LANGUAGES applications, DevOps, and IoT initiatives.

English Today, he complements his project work with his passion for teaching and sharing knowledge with others through formal classroom training.

RECENT COURSES DELIVERED • Metapod Road Show • Cisco ACI Test Drive™ • Cisco HyperFlexTest Drive™ • Cisco UCS Test Drive™

Karim is an exceptional instructor. He delivered the material in an engaging manner. I truly enjoyed this www.fireflyeducate.com course. (Firefly Student) INSTRUCTOR SINCE 2015

• Over 18 years of hands-on industry experience serving as a trainer, developer,architect, project manager, consultant, and technical evangelist • Owen has developed and taught a variety of courses for multiple vendors and technologies including OpenStack, OWEN WINN Microsoft, Cisco, VMware and EMC. TECHNICAL INSTRUCTOR PROFILE DEVELOPER Before joining forces with Firefly, Owen was a pioneer-turned- veteran in cloud and network technologies. He has worked for major IT companies including NTT, Microsoft, Cisco Systems, LANGUAGES and IBM. Currently, Owen spends most of his time working with Rackspace training on cloud technologies since 2008. English For internal Rackspace employees, Owen has spearheaded programs such as “Hot Labs”, teaching engineers how to implement Rackspace’s tools and products, and also covered topics such as OpenStack, Chef, Ansible, Jenkins, RabbitMQ, Docker, and Linux. Owen also co-developed content and internal certifications for “Cloud Savvy,” a program to teach the business language and benefits of the cloud.

For public facing programs, Owen teaches OpenStack and cloud networking plus SDN technologies through the Rackspace Open Cloud Academy. He was one of the first OpenStack trainers in 2012, continuing to hone his skills through today. He was also a significant contributor to Rackspace’s CloudU, an online, self-paced environment, boasting tens of thousands of online graduates.

RECENT COURSES DELIVERED • Cisco Hybrid IT Test Drive™ • Cisco ACI Test Drive™ • Firefly Storage Architecture for OpenStack® www.fireflyeducate.com INSTRUCTOR SINCE 2010

• Consultant and Trainer with over 30 years of cross-cultural experience across 6 continents and 31 countries. • Expertise in IT engineering, Cisco Data Center technologies, Cloud, Nexus 9000, Storage & Virtualization, JASON WONG and VMware TECHNICAL INSTRUCTOR PROFILE CERTIFICATIONS Jason has enjoyed a career engaged in a broad spectrum of technologies including application deployments and infrastructure build-outs in capacities ranging from VMware Certified Instructor implementation, consulting and training. VMware Certified Professional Over the past 6 years, Jason has worked extensively with VCP6-NV/Cloud/DT/DCV Firefly on a number of projects. Cisco Certified Systems In the past year, Jason has conducted over 20 trainings and Instructor (CCSI) workshops focused on Cloud and Automation earning himself Microsoft Certified Trainer several awards. OpenStack Earlier in his career he trained for Microsoft and deployed servers and applications leveraging automation and scripting LANGUAGES for companies like Kaiser Permanente. He has also worked with a broad array of storage and virtualization technologies. English Mandarin RECENT COURSES DELIVERED Cantonese • Cisco ACI Test Drive™ • Cisco Hyperflex Test Drive™ AWARDS • Cisco UCS Test Drive™ Cisco GLP Conference 2016 • Dell EMC VxRail Test Drive™ (VXRAIL-TD) 2015 CCSI Instructor • Configuring Cisco Nexus 9000 Switches in NX-OS Mode (DCINX9K) Excellence Award

Instructor very friendly and knowledgeable. Added extra value to a good solid class. (Firefly Student) www.fireflyeducate.com INSTRUCTOR SINCE 2013

• Over 13 years experience in IT training • Certified from multiple IT vendors including Microsoft (MCT, MCTP, MCSA, MSCE), VMware (VCP, VCI, vSphere VCP), Dell, HP, EMC, and Cisco Systems (CCNA, CCSI)

STEVE JONES PROFILE TECHNICAL INSTRUCTOR Steve started his training career in 2000 at Tech Data Corporation, teaching “break-fix” classes for Compaq CERTIFICATIONS Corporation (aka HP) on the ProLiant Server, Desktop, and Notebook product lines. After earning MCT (Microsoft Cisco Certified Systems Certified Trainer) certification in 2002, Steve began Instructor (CCSI) teaching Microsoft classes with the Windows 2000 Server and Windows 2000 Professional curriculum. He taught Cisco Certified Network CompTIA A+, Server+, and Network+ classes, and also Associate (CCNA) developed and delivered custom curriculum for Unisys Corporation.

LANGUAGES In 2010, Steve collaborated with John Hales and Brian Eiler on writing the “Administering vSphere 5” book that is English currently available on Amazon.com. Most recently, Steve has been working on projects for VMware to create an Steve was highly online e-learning solution. Currently Steve teaches storage for EMC Corporation and organized and very develops custom courseware for Dell’s EMEA division, knowledgeable about which covers Windows Server 2008 and other Microsoft the subject matter. He applications. was also very patient and presented an adequate amount of RECENT COURSES DELIVERED real world scenario • Cisco ACI, HyperFlex, and UCS Test Drive™ questions that were • FlexPod Test Drive™ highly applicable to the • Vblock Systems Test Drive™ course material. • Optimizing a Cisco UCS Environment (Firefly Student) • Cisco UCS Accelerated Accreditation Training www.fireflyeducate.com INSTRUCTOR SINCE 2016

• 20 years of experience in IT including technical instruction and courseware development

PROFILE

Christophe has been teaching and consulting for nearly 20 CHRISTOPHE years across a wide range of technologies. In 2003, he founded the IT training and services company Allyans, which focuses DERVIEUX on the specific needs of France’s technology and business TECHNICAL INSTRUCTOR markets.

Recently Christophe has been involved in several ACI CERTIFICATIONS deployments and passionately shares this knowledge through teaching a variety of SDN and Cloud courses. Christophe also Cisco Certified Systems works closely with Cisco France Advanced Services Team Instructor (CCSI) assisting them for important customers such as: • CMA-CGM: a leading WW shipping company (deployment Cisco Certified Network of ACI/Nexus9K) Associate (CCNA) • L’Occitane: a multinational cosmetic company (deployment of ACI/Nexus9K/Flexpod/UCSD) LANGUAGES • Jaguar Network: a major French Telco & Cloud Services English provider (Tailored-CCNP/CCIE SP and DC training for French Internal IT Staff members) • Euclyde: one of the biggest and newest DC based in South AWARDS of France (IPV6/BGP/MPLS/ASR9K training sessions)

Data Center Instructor • Pôle Emploi: the biggest national public company in France (ACI/Nexus9K tailored courses) Excellence Award 2015

RECENT COURSES DELIVERED • Cisco ACI Workshop for Cisco France • SDN Workshop for Cisco France www.fireflyeducate.com INSTRUCTOR SINCE 2015

• Over 40 years experience in IT, Technology and Sales • 29 years serving IBM in their Mainframe and Large Systems divisions • 8 years at Cisco in Data Center Business Development and as a Cloud Evangelist VIKTOR HAGEN • Experienced Cisco Educator and Subject Matter Expert SALES INSTRUCTOR (SME)

CERTIFICATIONS PROFILE Viktor is experienced as an educator, sales person, and Advanced Certificate of engineer. His passion is to share his encyclopedic knowledge Market Management - of the industry to enable the adoption of new technologies Chartered Institute of through a business relevant sales approach. Marketing (CIM) His extensive and varied experiences have allowed him to effectively communicate to both technical and business LANGUAGES audiences up through the C-Suite. With experience ranging from Mainframe computing, to High Performance applications German to Cloud deployment models, he is one of the few IT English professionals who can credibly consult across all business and IT models.

SPECIALIZATIONS • Cloud Computing • Cloud-driven Business Models • Enterprise Applications • Business Development • Data Center Technologies

www.fireflyeducate.com INSTRUCTOR SINCE 2016

• 20 years of experience in IT including technical instruction and courseware development

PROFILE

Data Center Instructor • Pôle Emploi: the biggest national public company in France (ACI/Nexus9K tailored courses) Excellence Award 2015

RECENT COURSES DELIVERED • Cisco ACI Workshop for Cisco France • SDN Workshop for Cisco France www.fireflyeducate.com INSTRUCTOR SINCE 2016

• 22 + years of experience as a Technical Trainer and Engineering Lead • Firefly Product Line Director for Cisco Security • Expert knowledge of Cisco Secure Data Center and Next- Generation Firewall technologies, as well as Business Continuity Planning and Security Policies, Design and Implementation, IT Project Management, LAN and WAN BORIS Networks, Penetration testing, LAN and WAN Networks, and the Writing and Review of Security Concepts BERTELSONS PRODUCT LINE DIRECTOR PROFILE TECHNICAL INSTRUCTOR Boris has been teaching and consulting for over 22 years with a focus on Cisco Security.

CERTIFICATIONS His business experience includes serving as Enterprise Design Authority (EDA) and Lead Architect for Verizon Enterprise Cisco Certified Systems Solutions, where he is responsible for leading an engineering team, serving global enterprise customers worldwide. Instructor (CCSI)

3 x CCIE Data Center, Routing Recent projects include the technical lead on the successful & Switching, and Security delivery of a large outsourcing project of an Energy Trading Company, with a technical focus on Network, Security and Data Certified Ethical Hacker (CEH) Center consulting. Other projects executed include Network and Security Design and implementation for companies of Certified Information Systems various size. He also worked as an ISO 27001 / IT Grundschutz Security Professional (CISSP) Auditor, Security Consultant and Network Penetration tester. Boris learned IT networking from the foundation in SMB environments up to delivering services for global Enterprise customers today. Boris has been dealing with IoT and LANGUAGES SmartHome since 2009.

German He has authored two books on creative coding techniques, English which have been translated to English, Spanish and French.

RECENT COURSES DELIVERED • Cisco Next-Generation Firewall Test Drive™ (NGFW-TD) www.fireflyeducate.com • Cisco Secure Data Center Test Drive™ (SDC-TD) INSTRUCTOR SINCE 2016

• 11 + years of experience as a Network Engineer • Expert knowledge of VMware NSX, Cisco Data Centers, Routing & Switching, Security, and cross-platform integrations

PROFILE

MENG-RU Lettuce has been teaching and consulting for over 11 years with a focus on Networking and Security. He is familiar with (LETTUCE) a wide range of network environments and regional ethernet TSAI infrastructures. TECHNICAL INSTRUCTOR His teaching experience includes VMware NSX-ICM training to prep for VCP-NV certification, and training prep for Cisco CCNA, CCDA, CCIE, and CCNP certification. CERTIFICATIONS He also has considerable experience in the professional world, VMware VCIX-NV including a stint as a Senior Engineer for CNLink Networks Limited, where he was responsible for installation, repair and Cisco Certified Systems troubleshooting for PCs and system infrastructure, as well as Instructor (CCSI) performing system builds and training users. At Alibangbang Cisco Certified Network Corp. he served as Network Administration Engineer, supporting 100 users with network and system administration Associate (CCNA) and training. At APOL he designed and built a 1000-user Cisco Certified Network network structure as well as managing large system migrations. At Shermit Co., Inc. he handled network security as well as Professional (CCNP: RS, DC) managing migrations and builds. 3 x CCIE Data Center, Wireless, Service Provider, Lettuce has a degree in Information System Management from the Jinwen University of Science and Technology in Taiwan. He Routing/Switching is fluent in English, Chinese, and Japanese. MCSE 2003 RECENT COURSES DELIVERED LANGUAGES • Cisco ACI Test Drive™ (ACI-TD) English • Cisco Hybrid IT Test Drive™ (HBIT-TD) • Cisco HyperFlex Systems Test Drive™ (HX-TD) Chinese • Cisco Infrastructure Automation for Architects (IA-ARCH) Japanese • Cisco MDS Test Drive™ (MDS-TD) www.fireflyeducate.com • Optimizing a Cisco UCS Environment (UCS-OPT) • Cisco UCS Test Drive™ (UCS-TD)