University of Montana ScholarWorks at University of Montana

Graduate Student Theses, Dissertations, & Professional Papers Graduate School

1987

Marketability of the Great Falls retail trade within the golden triangle counties

Patricia E. Erickson The University of Montana

Follow this and additional works at: https://scholarworks.umt.edu/etd Let us know how access to this document benefits ou.y

Recommended Citation Erickson, Patricia E., "Marketability of the Great Falls retail trade within the golden triangle counties" (1987). Graduate Student Theses, Dissertations, & Professional Papers. 5141. https://scholarworks.umt.edu/etd/5141

This Thesis is brought to you for free and open access by the Graduate School at ScholarWorks at University of Montana. It has been accepted for inclusion in Graduate Student Theses, Dissertations, & Professional Papers by an authorized administrator of ScholarWorks at University of Montana. For more information, please contact [email protected]. COPYRIGHT ACT OF 1976

Th is is an unpublished manuscript in w hich copyright sub ­ s i s t s , Any further r e p r in t in g of it s contents must be approved BY THE AUTHOR,

Ma n s f ie l d L ibrary

U n iv e r s it y of Montana

Date : 1 9 8 7 .

THE MARKETABILITY OF THE GREAT FALLS RETAIL TRADE WITHIN THE GOLDEN TRIANGLE COUNTIES

BY

PATRICIA E. ERICKSON

B.A. California State College - Sonoma, 1977

Presented in Partial Fulfillment of the

Requirements for the Degree of

Master of Business Administration

UNIVERSITY OF MONTANA

1987

APPROVED BY:

Chairman, Board of Examnners

Defn, Graduate School /

Date UMI Number; EP40605

All rights reserved

INFORMATION TO ALL USERS The quality of this reproduction is dependent upon the quality of the copy submitted.

In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted. Also, if material had to be removed, a note will indicate the deletion.

UMI' tMsssrtatietft Psbfetskiu

UMI EP40605 Published by ProQuest LLC (2014). Copyright in the Dissertation held by the Author. Microform Edition © ProQuest LLC. All rights reserved. This work is protected against unauthorized copying under Title 17, Code

Pro

ProQuest LLC. 789 East Eisenhower Parkway P.O. Box 1346 Ann Arbor, Ml 48106-1346 TABLE OF CONTENTS

PAGE

LIST OF EXHIBITS...... iv

LIST OF TABLES ...... v

LIST OF FIGURES...... vii

ACKNOWLEDGEMENTS ...... v iii

CHAPTERS:

I. INTRODUCTION ...... 1

I I . PROBLEM STATEMENT - HYPOTHESIS ...... 6

I I I . FINDINGS AND RECOMMENDATIONSOF PAST STUDIES . . . 7

IV. METHODOLOGY OF STUDY...... 11

V. FINDINGS OF D A TA ...... 15

VI. RECOMMENDATIONS ...... 26

. APPENDIX...... 35

BIBLIOGRAPHY ...... 94

i i i LIST OF EXHIBITS

EXHIBITS: PAGE:

1. Map of Survey A re a ...... 2

2. 20-Mile Radius Map of Great Falls A re a ...... 5

3. Follow-up Post C a r d ...... 11

4. Customer Service C a r d ...... 27

5. Cover Letter to Questionnaire ...... 37

6. Customer Preference Survey Questionnaire ...... 38

•%

iv LIST OF TABLES

TABLES: PAGE:

1. Table 1: Employment In Cascade County ...... 42

2. Table 2: Questionnaire Distribution ...... 43

3. Table 3: Counties and Towns Surveyed ...... 44

4. Table 4: Occupations ...... 45

5. Table 5: Size of Household ...... 46

6. Table 6: Ages of Members of Household ...... 47

7. Table 7: Television/Radio/Newspaper Utilization .... 48

8. Table 8: Car Ownership ...... 51

9. Table 9: Travel 50 or More M i l e s ...... 52

10. Table 10: Planned Purchasing ...... 53

11. Table 11: Frequency of Travel ...... 54

12. Table 12: Seasonal Travel to Great F a lls ...... 55

13. Table 13: