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STRATEGIC PLAN 2019-2022

Thank you The Future For Golf in Canada Strategic Plan 2019-2022 STRATEGIC PLAN 2019-2022

2020 GOLF CANADA STRATEGIC PLAN 2019-2022

To be a world Être un leader Vision leader in golf. mondial du golf. GOLF CANADA STRATEGIC PLAN 2019-2022

To increase Accroître la Canadian participation Mission participation and et l’excellence excellence in golf. canadienne au golf. GOLF CANADA STRATEGIC PLAN 2019-2022

Fun Plaisir Excellence Excellence Values Inclusion Inclusion Respect Respect Accountability Responsabilité GOLF CANADA STRATEGIC PLAN 2019-2022

125 Ans

Throughout 2020, Golf Canada will be celebrating its 125th anniversary as stewards of the sport, undertaking various initiatives throughout the year to highlight its storied history and key moments in Canadian golf as part of its Golf Canada 125 campaign. GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Services de golf Strategic Sport Sport Championships Championnats Commercial Commercialisation Priorities Relationships Rapports GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Our Goal

In collaboration with our provincial, national,and international partners, provide resources and services to value and growth to our entire membership including all golfers and facilities.

Membership / Member Services

Handicap/Course Rating Heritage

Rules GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services 2019 Gold Member 100% Conversion GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services 2019 Stability & Driving Value GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services 2020 Public Player Acquisition & Digital Engagement GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Modernized GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services World System GOLF CANADA STRATEGIC PLAN 2019-2022

Sport Our Goal

To increase participation in golf through a variety of engaging programs by providing leadership, resources and education while developing Canadian athletes to perform consistently at the highest levels of the sport.

Participation Grow the Game.

High Performance GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – Participation, Grow the Game Future & Golf in Schools GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – Participation, Grow the Game 2020 Outlook & Strategy GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – Participation, Grow the Game Golf Fore The Cure GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – High Performance Teams GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – High Performance Coaching GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – High Performance Golf Canada’s National Training Centre at Bear Mountain GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – High Performance Tokyo 2020

TOKYO GOLF CANADA STRATEGIC PLAN 2019-2022

Sport – High Performance Sport Leadership GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships Our Goal

Elevate our National Open Championships to premier, internationally recognized tournaments that are must attend events for players, spectators and corporate partners. GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships RBC GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships CP Women’s Open GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships Canadian Success on TOUR GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships PGA TOUR Success GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships on TOUR GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships Canadians at The Masters

Rules Official GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships LPGA TOUR Success Brooke Henderson wins 2019 Meijer LPGA Classic to break Canadian victory record with nine GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships LPGA TOUR Success GOLF CANADA STRATEGIC PLAN 2019-2022

Professional Championships Provincial Association Connections

BROMONT INVITATIONAL GOLF CANADA STRATEGIC PLAN 2019-2022

Amateur Championships Our Goal

Enhance the overall experience at our Amateur Championships to provide an environment that promotes participation and development at the highest level. GOLF CANADA STRATEGIC PLAN 2019-2022

Amateur Championships World Junior Girls GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Our Goal

Develop world-class sport properties and integrated marketing platforms that enhance the Golf Canada brand while delivering sustainable, profitable revenues to maximize our reinvestment into the sport.

Professional Championships

Partnerships

Marketing, Communications & Brand Development GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial – Partnerships Title Sponsors GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial – Partnerships Premier Partners GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial – Partnerships Partners GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial – Partnerships New Partners GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Marketing, Communications & Brand Development Digital Marketing GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Marketing, Communications & Brand Development Communications GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Marketing, Communications & Brand Development Brand GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Marketing, Communications & Brand Development Brand GOLF CANADA STRATEGIC PLAN 2019-2022

Relationships Our Goal

Establish deeply connected and mutually beneficial relationships with Canadian and International partners. GOLF CANADA STRATEGIC PLAN 2019-2022

Relationships Partners GOLF CANADA STRATEGIC PLAN 2019-2022

Relationships National Golf Day: May 12, 2020 Golf Canada is fully committed to fostering a safe sport environment for golf.

All golf enthusiasts deserve to organization. In addition, an Ethics participate and compete in an Commissioner has been appointed environment free from with a mechanism for internal and harassment, abuse or external access and we have the discrimination, regardless of following safe sport policies in place: gender identity or expression, race, religion, language, age and • Recognition and Prevention of ability. Harassment and Violence Policy • Recognition and Prevention of Together with the PGA of Canada Abuse Policy as proud signatories of the • Whistleblower Policy Responsible Coaching Movement • Volunteer and Staff Screening pledge, Golf Canada supports the Policy need for training and education • Code of Ethics platforms as well as enhanced • Code of Conduct policies and compliance • Junior Code of Conduct procedures. • Parent/Spectator Code of Conduct

Golf Canada is also proud to Golf Canada is fully aligned with the implement Respect Group training important work of Sport Canada in this across our organization including critical issue and encourage all those mandatory Respect in the connected with our sport – athletes, Workplace for all staff and Parents, coaches, staff, volunteers and corporate volunteers; for all club representatives – to maintain an coaches and and support staff and open dialogue to ensure a safe and Respect in Sport for Parents for supportive environment, without parents of National Team athletes. exception, across the Canadian golf These exceptional modules landscape. provide the base training and education for our broader

Golf Services Overview GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Our Goal

In collaboration with our provincial, national,and international partners, provide resources and services to drive value and growth to our entire membership including all golfers and facilities.

Membership / Member Services

Handicap/Course Rating Heritage

Rules GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Membership / Member Services

2019 2020

Gold Added Public Player Member Club Increased Member Benefits Acquisitions Facility Acquisitions Investment - Clubs Benefits Public Players GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Public Player Acquisitions Public Player Members 35,000 35,000

30,000

25,000 21,713

20,000 17,367

15,000

10,000

3,983 4,061 3,685 5,000 3,531 3,620 3,050 2,761 2,582 1,858 2,071 1,594 684 706 1,170 797 404 142 218 132 196 367 544 638 286 - Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct TOTAL 2018 2019 2020 Target GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Rules of Golf Modernization

Online Rules Club National Academy seminars Referees GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services World Handicap System GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Amateur Status Modernization

Announcement Feedback Process GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Amateur Championships

Hosting Player International Golfers with Strategy Recruitment Partnerships Disabilities GOLF CANADA STRATEGIC PLAN 2019-2022

Golf Services Golfers with Disabilities

Commercial Overview GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Our Goal

Develop world-class sport properties and integrated marketing platforms that enhance the Golf Canada brand while delivering sustainable, profitable revenues to maximize our reinvestment into the sport. GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Golf Canada Sport Properties GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Strategic Pillars

1. Professional 2. Marketing, 3. Partnerships Championships Communications & Brand Development GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Professional Championships Establish the RBC Canadian Open and the CP Women’s Open as inspiring national sports properties that attract fans, media, volunteers and corporate Canada GOLF CANADA STRATEGIC PLAN 2019-2022 GOLF CANADA STRATEGIC PLAN 2019-2022

• 2019 +15% to PY • 2019 +122% to PY • Attendance 45,000 • 2 sold out days • 2020 +8% to PY • Attendance 120,000 • 2020 +20% to PY GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Marketing, Communications & Brand Development Elevate engagement with the golf consumer to build the Golf Canada brand GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Marketing, Communications & Brand Development Key Priorities

Launch digital Drive consumer Become the network to enrich the outreach through voice of golf conversation with our social and digital in Canada membership base GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial Partnerships Drive revenue growth and profit enhancement that support Golf Canada’s reinvestment objectives GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Partnerships Key Priorities RED

WHITE

Build integrated Leverage the Deliver significant long-term media digital network partner value partnership as a commercial across all Golf platform Canada properties GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Partnerships Golf Town

BENEFITS CHALLENGES CHANGES FOR 2020 • Strong contributor • Access to • Partnership to golf membership expired 2019 • Retail competitor • Pause in 2020 GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Partnerships Partnership Membership Benefits Audi GOLF CANADA STRATEGIC PLAN 2019-2022

Commercial - Partnerships Coming in Spring NEW

• Patronize your pro initiative • Membership communication on digital network

CHAMPIONSHIPS

HERITAGE

MEMBERSHIP COMMUNICATIONS

AM CHAMPS

FOUNDATION MARKETING

PARTNERSHIPS PARTNERSHIPS

Digital Marketing Overview GOLF CANADA STRATEGIC PLAN 2019-2022

Data, digital marketing and the… The Public Player GOLF CANADA STRATEGIC PLAN 2019-2022

Research & Digital Marketing

Understand Informed Flawless the consumer go-to-market execution strategy GOLF CANADA STRATEGIC PLAN 2019-2022

Digital Products

Strategic Consumer Drive digital first focus engagement roadmap GOLF CANADA STRATEGIC PLAN 2019-2022

Data Services

Capture Tailor and Collaborate consumer target with clubs to data across marketing leverage data touchpoints with a data for marketing approach opportunities

RBC Canadian Open Overview GOLF CANADA STRATEGIC PLAN 2019-2022

2020 RBC Canadian Open

Our Goal

The RBC Canadian Open is a must attend event for players, spectators and partners, that is a premium sport and entertainment experience for the entire family while celebrating community and the game of golf in Canada. GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open Pillars of the Event Golf Food Music GOLF CANADA STRATEGIC PLAN 2019-2022

ProfessionalRBC Canadian Championships Open PGACanadian TOUR Players Success GOLF CANADA STRATEGIC PLAN 2019-2022

TEAM RBC

ProfessionalRBC Canadian Championships Open RBCTeam Canadian RBC Open 2 GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open Marquee Names GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open Exemption Strategy GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open Signature Events GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open RBCxMusic Concert Series GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open The Fare Way GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open The Rink GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open Youth Initiative GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open RBC Hall of Fame Day GOLF CANADA STRATEGIC PLAN 2019-2022

RBC Canadian Open Golf Canada Foundation GOLF CANADA STRATEGIC PLAN 2019-2022

$82M RBC Canadian Open ECONOMIC Impact IMPACT $2M+ CHARITY/COMMUNITY IMPACT

CP Women’s Open Overview CP Women’s Open

Provide a Maintain a best Elevate the Leave a legacy platform for in class field championship in host Canadian strength experience communities athletes CP Women’s Open Exemption Strategy CP Women’s Open Field Strength CP Women’s Open Elevating The Championship Experience CP Women’s Open Community Engagement