DOCSLIB.ORG

Agreement Between Walt Disney

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Agreement Between Walt Disney AGREEMENT BETWEEN WALT DISNEY PARKS AND RESORTS U.S. AND THE SERVICE TRADES COUNCIL UNION (REGULAR FULL TIME) EFFECTIVE March 30, 2014 THROUGH September 21, 2019 Table of Contents ARTICLE 1 - PREAMBLE........................................................................................................................... 1 ARTICLE 2 - PURPOSE ............................................................................................................................. 1 ARTICLE 3 - RECOGNITION...................................................................................................................... 1 ARTICLE 4 - SCOPE OF AGREEMENT ..................................................................................................... 1 ARTICLE 5 - MANAGEMENT RIGHTS ....................................................................................................... 2 ARTICLE 6 - WORK STOPPAGES AND LOCKOUTS................................................................................ 3 ARTICLE 7 - NEW EMPLOYEE SELECTION ............................................................................................. 4 ARTICLE 8 - NON-DISCRIMINATION ........................................................................................................ 5 ARTICLE 9 - UNION ACTIVITY AND CHECK OFF .................................................................................... 5 ARTICLE 10 - HOURS OF WORK .............................................................................................................. 8 ARTICLE 11 - OVERTIME ........................................................................................................................ 10 ARTICLE 12 - JOB CLASSIFICATIONS AND WAGE RATES.................................................................. 12 ARTICLE 13 - SENIORITY AND WORK STATUS .................................................................................... 15 ARTICLE 14 - TRANSFERS ..................................................................................................................... 17 ARTICLE 15 - LAYOFFS, RECALLS, AND FURLOUGH ......................................................................... 19 ARTICLE 16 - INTERCHANGEABILITY OF WORK ASSIGNMENT ......................................................... 21 ARTICLE 17 - LEAVES OF ABSENCE .................................................................................................... 22 ARTICLE 18 - DISCIPLINE, STANDARDS OF CONDUCT AND DISCHARGE ........................................ 24 ARTICLE 19 - GRIEVANCE PROCEDURE .............................................................................................. 28 ARTICLE 20 - HOLIDAYS ........................................................................................................................ 30 ARTICLE 21 - VACATION ........................................................................................................................ 32 ARTICLE 22 - JURY DUTY AND BEREAVEMENT LEAVE PAY .............................................................. 36 ARTICLE 23 - PENSION AND WELFARE ................................................................................................ 37 ARTICLE 24 - COSTUMES, UNIFORMS, AND PERSONAL APPEARANCE ........................................... 42 ARTICLE 25 - SAFETY AND HEALTH ..................................................................................................... 42 i ARTICLE 26 - WORK BY SUPERVISORS ............................................................................................... 44 ARTICLE 27 - EMERGENCY WORK AND RUNNING REPAIRS BY EMPLOYEES ................................ 45 ARTICLE 28 - BULLETIN BOARDS ......................................................................................................... 45 ARTICLE 29 - SUBCONTRACTING ......................................................................................................... 45 ARTICLE 30 - INTERPRETATION ............................................................................................................ 46 ARTICLE 31 - SEVERABILITY ................................................................................................................. 46 ARTICLE 32 - ALCOHOL AND DRUG ABUSE POLICY .......................................................................... 46 ARTICLE 33 - TERM OF AGREEMENT ................................................................................................... 50 ADDENDUM A - Job Classifications and Wage Rates ........................................................................... 61 ADDENDUM B-1 UNITE HERE! Local 737 .............................................................................................. 61 ADDENDUM B-2 INTERNATIONAL BROTHERHOOD OF TEAMSTERS (I.B.T.) Local 385 .................... 71 ADDENDUM B-3 UNITE HERE! Local 362 .............................................................................................. 77 ADDENDUM B-4 TRANSPORTATION COMMUNICATION UNION (TCU/IAM) Lodge 1908 .................... 89 ADDENDUM B-5 UNITED FOOD & COMMERCIAL WORKERS INT’L UNION (UFCW) Local 1625 ..... 102 ii Index Absenteeism and Tardiness Standard ................................................................................................... 26 Access of Union Representatives to Premises ....................................................................................... 5 Alcohol and Drug Abuse Policy ............................................................................................................. 46 Americans with Disabilities Act .......................................................................................................... 5, 43 Animal Care ............................................................................................................................................. 88 Areas Excluded in Agreement .................................................................................................................. 2 Attractions ......................................................................................................................................... 77, 78 Banquets .................................................................................................................... 25, 29, 54, 58, 59, 66 Bell Services............................................................................................................... 93, 94, 95, 97, 98, 99 Bereavement Leave................................................................................................................................. 36 Bulletin Boards ....................................................................................................................................... 45 Bus Operations ........................................................................................................................... 71, 72, 74 Business Segment Discontinuation/Sale or Lease of Assets ................................................................. 2 Cash Handling Matrix ........................................................................................................................ 81, 87 Check Off ................................................................................................................................................... 7 Clock In/Clock Out Standard .................................................................................................................. 27 Coordinators .............................................................................................................. 13, 57, 76, 84, 88, 89 Coordinators of Training ........................................................................................................................ 14 Costumes, Uniforms, and Personal Appearance ................................................................................... 42 Culinary .................................................................................................................. 61, 65, 66, 68, 107, 111 Custodial ............................................................................................................................... 77, 83, 84, 92 Data Maintenance ........................................................................................................... 102, 103, 111, 112 Dinner Shows ............................................................................................................. 25, 29, 59, 63, 64, 68 Discharge ........................................................................................................... 3, 7, 15, 17, 24, 26, 47, 49 Disciplinary Point System .................................................................................................... 25, 80, 81, 91 Discipline ............ 2, 3, 17, 24, 25, 27, 28, 49, 61, 67, 70, 71, 77, 78, 80, 81, 83, 85, 86, 88, 90, 91, 100, 108 Disney Cruise Line Gratuities ................................................................................................................. 94 Distribution of Overtime Work ................................................................................................................ 10 Double Time ................................................................................................ 11, 31, 64, 65, 73, 89, 92, 109, Dress and Travel Time ............................................................................................................................ 10 Emergency Work and Running Repairs ................................................................................................
Load more

Recommended publications
  • Research on Marketing Strategy: Case Study of Disneyland
    Advances in Economics, Business and Management Research, volume 33 Second International Conference on Economic and Business Management (FEBM 2017) Research on marketing strategy: case study of Disneyland Jia Yao Nanjing University Of Science &Technology, China *Corresponding author: Jia Yao, Master, [email protected] Abstract: In April 8, 2011, Shanghai Disneyland starts construction, Shanghai Disneyland will be the second Disneyland in China, at the same time, China will be the only country which has two Disneyland in the world besides the Unite States. This shows the economic strength of China is rapidly growing. Firstly, this article briefly analyzes the marketing environment and market position of Shanghai Disneyland, and then analyzes the global marketing strategy of Disney. Shanghai Disneyland takes these marketing strategies and appropriate innovation marketing according to the national conditions, which can lead to foresee the great success and unlimited development prospects of Shanghai Disneyland. Key words: disneyland; marketing environment; marketing position; marketing strategy 1. The brief instruction of Disneyland Disneyland opened in 1955, since then, the United States and overseas also have opened 5 Disney theme parks, they are located in 4 countries and regions. In September 12, 2005, Hong Kong Disneyland became the first Disney theme park in China, and the Disney Group has ensured the plan that building another theme park in the Chuansha town of Shanghai at that time. By the end of March 2010, there are six places having
    [Show full text]
  • The Theme Park As "De Sprookjessprokkelaar," the Gatherer and Teller of Stories
    University of Central Florida STARS Electronic Theses and Dissertations, 2004-2019 2018 Exploring a Three-Dimensional Narrative Medium: The Theme Park as "De Sprookjessprokkelaar," The Gatherer and Teller of Stories Carissa Baker University of Central Florida, [email protected] Part of the Rhetoric Commons, and the Tourism and Travel Commons Find similar works at: https://stars.library.ucf.edu/etd University of Central Florida Libraries http://library.ucf.edu This Doctoral Dissertation (Open Access) is brought to you for free and open access by STARS. It has been accepted for inclusion in Electronic Theses and Dissertations, 2004-2019 by an authorized administrator of STARS. For more information, please contact [email protected]. STARS Citation Baker, Carissa, "Exploring a Three-Dimensional Narrative Medium: The Theme Park as "De Sprookjessprokkelaar," The Gatherer and Teller of Stories" (2018). Electronic Theses and Dissertations, 2004-2019. 5795. https://stars.library.ucf.edu/etd/5795 EXPLORING A THREE-DIMENSIONAL NARRATIVE MEDIUM: THE THEME PARK AS “DE SPROOKJESSPROKKELAAR,” THE GATHERER AND TELLER OF STORIES by CARISSA ANN BAKER B.A. Chapman University, 2006 M.A. University of Central Florida, 2008 A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the College of Arts and Humanities at the University of Central Florida Orlando, FL Spring Term 2018 Major Professor: Rudy McDaniel © 2018 Carissa Ann Baker ii ABSTRACT This dissertation examines the pervasiveness of storytelling in theme parks and establishes the theme park as a distinct narrative medium. It traces the characteristics of theme park storytelling, how it has changed over time, and what makes the medium unique.
    [Show full text]
  • 02 2020 If Disney Partnership
    IMPOSSIBLETM BURGER NAMED THE PREFERRED PLANT-BASED BURGER OF WALT DISNEY WORLD® RESORT, DISNEYLAND® RESORT, AND DISNEY CRUISE LINE • Impossible Foods’ award-winning plant-based meats will be available across Disney’s domestic theme parks and cruise line • Impossible Foods and Disney to kick off the relationship at the Disney California Adventure Food & Wine Festival, beginning on February 28 REDWOOD CITY, Calif. (Feb. 25, 2020) –– Impossible Foods announces a new strategic alliance today with Disney Parks, Experiences and Products. As part of the alliance, the food tech startup’s flagship product – Impossible Burger – will be designated as the “Preferred Plant-Based Burger” of Walt Disney World® Resort, Disneyland® Resort and Disney Cruise Line. On February 28, Disney will debut Impossible Foods menu items at the Disney California Adventure Food & Wine Festival, including: • Petite Impossible™ Burger with Guac and Pepper Jack Cheese at Avocado Time Marketplace • Impossible™ Cheeseburger Mac & Cheese at Nuts About Cheese Marketplace • Impossible™ Meatball Submarine at Paradise Garden Grill The award-winning, plant-based Impossible Burger will soon be available at multiple locations across Walt Disney World® Resort, Disneyland® Resort and Disney Cruise Line, including Tony’s Town Square Restaurant in Magic Kingdom Park at Walt Disney World® Resort, Smokejumpers Grill in Disney California Adventure at Disneyland® Resort and more. The alliance follows Disney’s September 2019 announcement of plans to add plant-based options at all major quick and table service dining locations in their U.S. theme parks. More than 400 plant-based dishes are now available at Walt Disney World® Resort in Florida, and more will be available at Disneyland® Resort in California in spring 2020.
    [Show full text]
  • Hong Kong Disneyland Reopens on Sep 25 Taking a Prudent and Measured Approach
    Please click here for high-resolution photos and video. Hong Kong Disneyland reopens on Sep 25 Taking a prudent and measured approach Reduced capacity and health measures in place with a five-day week operation Hong Kong, Sep 22, 2020 – Hong Kong Disneyland park will officially reopen to the public on Sep 25, 2020. In alignment with the latest guidance from health and government authorities, the resort will continue its measured approach with health and safety measures such as capacity control, health screenings, temperature checks, requiring face masks, social distancing, and increased cleaning and sanitization. Five-day week operation and online reservation During the initial reopening stage, the park will implement a new five-day per week operation and will be closed on Tuesdays and Thursdays (except public holidays and special days designated by the resort from time to time) until further notice. The park will also continue to control capacity as required by the government. The online reservation system will remain in place, with all guests being required to reserve their visit date with valid tickets or membership cards through the Hong Kong Disneyland Park Visit Reservation website prior to arrival. Magic Access members may begin to reserve their visit dates beginning on Sep 22. Reservations for other guests will begin at 12 pm on Sep 23. Guests are also required to make a health declaration as part of their reservation process. As a result of the recent closure and the current five-day per week operating schedule that will be in place, the resort is providing membership extension for Magic Access members*.
    [Show full text]
  • Environmental Overview
    DISNEY CRUISE LINE Environmental Overview Media Contact: At Disney Cruise Line, we are dedicated to Disney Cruise Line minimizing our impact on the environment 407.566.3648 through efforts focused on utilizing new http://www.dclnews.com technologies, increasing fuel efficiency, minimizing waste and promoting conservation worldwide. We strive to instill positive environmental stewardship in our cast and crew members and seek to inspire others through programs that engage our guests and the communities in our ports of call. Environmental Officers All Disney Cruise Line ships have dedicated Environmental Officers who are ranked among the most senior leaders on board. t Highly Specialized Expertise: Our Environmental Officers possess previous maritime experience and specialized training in environmental regulations and systems. Environmental Officers aboard t Responsibilities: These leaders monitor the ship’s overall water quality Disney ships are responsible and supply, train all officers and crew members on waste minimization and for monitoring water quality, in environmental safety programs and oversee multiple environmental initiatives, addition to other duties. including all shipboard recycling efforts. Waste Minimization Great care is taken onboard all Disney ships to reduce waste and conserve resources whenever possible. t Recycling: Shipboard recycling processes help to eliminate more than 600 tons of metals, glass, plastic and paper from traditional waste streams each year. Each Disney Cruise Line crew members stateroom on all four Disney Cruise Line ships contains a recycling bin for plastic, are careful to sort recyclables into paper and aluminum. waste receptacles. t Condensation: Naturally occurring condensation from the ships’ onboard air- conditioning units is recycled to supply fresh water for onboard laundry facilities and for cleaning the outer decks of the ships, saving more than 30 million gallons of fresh water each year.
    [Show full text]
  • Safety First at Hong Kong Disneyland
    SAFETY FIRST AT HONG KONG DISNEYLAND SAFETY FIRST AT HONG KONG DISNEYLAND When Walt Disney envisioned Disneyland in the 1950s, he saw a safe environment where families could come together for fun. Since then, Disney parks and resorts around the world have been dedicated to creating dreams “SAFETY IS AT THE FOREFRONT OF and family entertainment for millions of people. Today, the health and safety of every Guest who visits and every Cast ALL THAT WE DO.” Member who works at Hong Kong Disneyland are our top priority. We believe that safety is our single most important responsibility as a theme park and resort operator. That’s why we put it first among our four quality standards, followed by courtesy, show and efficiency. Simply put, safety is at the forefront of all that we do. Our comprehensive safety and health guidelines meet – and often exceed – health and safety legislation. By establishing and maintaining safe systems at work, implementing safe work practices throughout the resort, providing safe work environments and equipment, and through safety education, we are committed to protecting the health and safety of everyone at Hong Kong Disneyland. We are dedicated to making dreams come true for our Guests and our Cast Members in a safe and clean environment. We thank you for your interest in safety at Hong Kong Disneyland. Sincerely, Dave Vermeulen Vice President, Resort Operations Hong Kong Disneyland Resort SAFETY FIRST AT HONG KONG DISNEYLAND 151 AttrAction SAfety Our maintenance team works round the clock to support ride safety. With 13 ride-based attractions and more than 300 ride vehicles in operation all year round, Hong Kong Maintenance and Inspection Disneyland inspects every single attraction each day Each attraction is routinely inspected by a team of of the year.
    [Show full text]
  • Disney Cruise Line Vacation Package
    Disney Cruise Line Vacation Package Combine the excitement of an Adventures by Disney® vacation with the enchantment of a Disney Cruise Line Mediterranean or Northern European cruise. Adventure Guides will host you throughout the entire cruise with in-port excursions and special on-board experiences and amenities. You’ll get to know some of the world’s most fascinating and scenic destinations in ways you’d never expect, plus every night, your family gets to return “home” to the comfort and magic of your Disney cruise ship all while enjoying VIP treatment and hassle-free travel. Mediterranean Magic Cruise Magic of Northern Europe Cruise Benefits of a Vacation Package Vacation Package Cruise Vacation Package Discover the magic of a Mediterranean The breathtaking Baltic awaits you! • Enjoy VIP privileges like private events, cruise. Explore the Old World and relive the Explore Berlin on a private walking tour, cruise privately guided tours, early debarkation, Renaissance, from a quaint village in Marseilles the canals of Amsterdam, and see the sights in and skip-the-line entry to all activities to Michaelangelo’s Florence. In Rome, you’ll visit Stockholm. Experience the wonder of St. Petersburg and experiences. Vatican City, tour the Colosseum, and see the including Catherine’s Palace and an evening visit to • Make this a truly hassle-free vacation! magnificent Sistine Chapel. the Hermitage Museum. All included port experiences – plus port transportation, tickets, admission to special activities just for Junior Adventurers, even local gratuities, are handled by your Adventure Guides. • Attend an exclusive welcome and farewell reception while on-board the Disney Magic.
    [Show full text]
  • Castaway Cay
    SET SAIL FOR A WORLD-CLASS FAMILY HOLIDAY August 2017–September 2018 ’ Registry: The Bahamas. ©Disney. Bahamas. The ’ Registry: Images not contractual. Ships Images not contractual. CONTACT US FOR MORE INFORMATION OR TO BOOK 1 WELCOME ABOARD TABLE OF CONTENTS ONBOARD What’s included? . 5 Enchantment for everyone . 6 Entertainment . 7 Spacious Staterooms . 8 Dining options . 9 DESTINATIONS & HOLIDAYS Mesmerising Mediterranean . 10 Northern Europe . 11 Caribbean . 12 Bahamian . 13 Disney Castaway Cay . 14 The Ultimate Disney Holiday . 15 PLANNING YOUR CRUISE New and not-to-be-missed . 16 Staterooms and deckplans . 17 2017 & 2018 Itineraries . 24 Booking conditions . 26 Disclaimer: These booking conditions, and the brochure information contained therein and any acceptance of a booking by Al Tayer Travel Agency (‘the company’) form the sole basis of the contract between the company and the person accepting the booking and are part of the obligations of the buyer and provider of the services as requested and agreed to be provided. (‘The client/sub agent’) who is deemed to Ships ’ Registry : The Bahamas. ©Disney sign for himself/herself and is agent for all persons included in the booking whether to vary these conditions. In these conditions ‘Al Tayer Travel Agency’ the company and (‘the client/sub agent’) shall be governed by and construed in accordance with the laws of as applicable in UAE and subject to the jurisdiction of the courts of UAE, as the brochure is under the sole responsibility of Al Tayer Travel Agency. 2 CONTACT US FOR MORE INFORMATION OR TO BOOK CONTACT US FOR MORE INFORMATION OR TO BOOK 3 THE HOLIDAY EVERYONE THINKS IS JUST FOR THEM Here, adults find excitement and indulgence .
    [Show full text]
  • Disney Dream & Disney Fantasy Deck
    DISNEY DREAM & DISNEY FANTASY DECK PLANS STATEROOM AMENITIES Staterooms have tub/shower, flat-screen TV, ample closet space, in-room safe, hair CONCIERGE ROYAL SUITE CONCIERGE 1-BEDROOM SUITE CONCIERGE FAMILY OCEANVIEW DELUXE FAMILY OCEANVIEW DELUXE OCEANVIEW DELUXE FAMILY OCEANVIEW DELUXE OCEANVIEW DELUXE INSIDE STATEROOM STANDARD INSIDE dryer, phone with voicemail messaging and WITH VERANDAH (Category R) WITH VERANDAH (Category T) STATEROOM WITH VERANDAH STATEROOM WITH VERANDAH STATEROOM WITH VERANDAH STATEROOM (Category 8) STATEROOM (Category 9) (Category 10) STATEROOM (Category 11) individual climate control. One master bedroom with queen- One bedroom with queen-size bed, (Category V) (Category 4) (Categories 5, 6 and 7) Queen-size bed, single Queen-size bed, single Queen-size bed, single Queen-size bed, single size bed, one wall pull-down double living area with double convertible Queen-size bed, double convertible Queen-size bed, single convertible Queen-size bed, single convertible sofa, wall pull-down convertible sofa, upper berth convertible sofa, upper berth convertible sofa, upper berth Exact amenities described may vary slightly bed, and one wall pull-down single sofa, one wall single pull-down bed in sofa, upper berth pull-down bed, sofa, wall pull-down bed (in most) and convertible sofa, upper berth bed (in most) or upper berth pull-down bed (in some), split pull-down bed (in some), split pull-down bed (in some), bath depending on stateroom location. Stateroom bed in living room, two bathrooms, living room, walk-in closets, whirlpool full bath with round tub and shower, upper berth pull-down bed (in some), pull-down bed (if sleeping four), pull-down bed (in some), split bath with tub and shower.
    [Show full text]
  • Disney Cruise Line Brochure
    Disney Cruise Vacations Wonders All Around WELCOME ABOARD DISNEY CRUISE LINE The enchantment begins the moment you arrive. You're swept up into a fantastical world of Disney Service, world-class entertainment and unforgettable dining. Here, adults find excitement and indulgence. Kids, tweens and teens discover amazing clubs and endless adventures. And together, you create memories that will last a lifetime. © Copyright Disney. All rights reserved. Itineraries and sail dates are subject to change. Port order may vary. Wonders All Around IT'S ALL HERE. AND IT'S ALL INCLUDED. ENCHANTING EXTRAS FOR EVERY MEMBER OF YOUR CREW On Disney Cruises, it's all those little extras that add up to the most magical vacation of your life--- and it's all included. Enjoy everything from Broadway-style musicals, first-run films, special moments with Disney Characters and themed deck parties for the whole family--most voyages even include fireworks. If you're looking for a luxurious space tailored to your family's style and preferences, discover some of the most spacious staterooms at sea aboard Disney Cruise Line. Most Caribbean and Bahamian sailings stop at our private island paradise Disney Castaway Cay. With unique areas for every member of the family, everyone will find the relaxation they're looking for. On board, you'll discover amazing kids' clubs where kids can play from sunup until long after sundown with care provided by specially trained Disney counselors. And there are immersive spaces and activities for tweens and teens. Throughout your cruise, you'll experience a variety of restaurants for every taste.
    [Show full text]
  • Holiday Planning Guide
    Holiday Planning Guide For more information, visit DisneyParks.com.au Visit your travel agent to book your magical Disney holiday. The information in this brochure is for general reference only. The information is correct as of June 2018, but is subject to change without prior notice. ©Disney © & TM Lucasfilm Ltd. ©Disney•Pixar ©Disney. 2 | Visit DisneyParks.com.au to learn more, or contact your travel agent to book. heme T Park: Shanghai Disneyland Disney Resort Hotels: Park Toy Story Hotel andShanghai Disneyland Hotel ocation: L Pudong District, Shanghai Theme Parks: Disneyland Park and hemeT Parks: DisneyCaliforniaAdventurePark Epcot Magic ,Disney’s Disney Resort Hotels: Disneyland Hotel, Kingdom and Disney’s Hollywood Pa Pg 20 Disney’sGrandCalifornianHotel & Spa rk, Water Parks: Animal Studios and Disney’sParadisePier Hotel Kingdom Water Park, Disney’s Location: Anaheim, California USA B Water Park Disney’s lizzard T Beach isneyD Resort Hotels: yphoon Lagoon Pg 2 ocation:L Orlando, Florida25+ USA On-site Hotels Pg 6 Theme Parks: Disneyland® Park and WaltDisneyStudios® Park amilyF Resort unty’sA Beach House Kids Club Disney Resort Hotels: 6 onsite hotels aikoloheW Valley Water playground and a camp site hemeT Park: Location: Marne-la-Vallée, Paris, France aniwai,L A Disney Spa and Disney Resort Hotels:Hong Kong Painted Sky Teen Spa Disney Explorers Lodge andDisneyland Disney’s Disneyland ocation: L Ko Olina, Hawai‘i Pg 18 Hollywood Hotel Park isneyD Magic, ocation:L Hotel, Disney Disney Wonder, Dream Lantau Island, Hong Kong and Pg 12 Character experiences,Disney Live Shows, Fantasy Entertainment and Dining ©Disney ocation: L Select sailing around Alaska and Europe.
    [Show full text]
  • Administration's Paper on the Update on Hong Kong Disneyland Resort
    LC Paper No. CB(4)998/20-21(03) For discussion on 24 May 2021 Legislative Council Panel on Economic Development Update on Hong Kong Disneyland Resort PURPOSE This paper updates Members on the operation of the Hong Kong Disneyland Resort (“HKDL”) in Fiscal Year 2020 (“FY20”), covering the period from late September 2019 to early October 20201. OVERVIEW OF FY20 BUSINESS PERFORMANCE 2. HKDL faced unprecedented challenges in FY20. Its business performance was adversely affected by the tourism downturn arising from the social unrest in the first quarter of FY20 (i.e. from late September to December 2019), and the coronavirus disease 2019 (“COVID-19”) epidemic in the remainder of FY20. As part of the Government’s anti-epidemic measures, HKDL closed its theme park for about seven months (217 days) in FY20. Under this prolonged closure, the hotels in HKDL were only able to operate at a much scaled down service level. 3. With much reduced Mainland and overseas visitors due to social unrest followed by basically a complete halt of inbound tourism due to the travel restrictions under COVID-19, HKDL relied primarily on local attendance in FY20. The park attendance in FY20 (i.e. with only five months of operation) dropped by 73% year-on-year to 1.7 million2, comprising 75%, 8% and 17% of local, Mainland and non-Mainland visitors respectively, and the average hotel occupancy in the year was 15%. As a result of the significant reduction in visitors at the resort, HKDL’s total revenue in FY20 dropped by 76% to HK$1.4 billion, as compared with that in the previous fiscal year.
    [Show full text]