AGREEMENT BETWEEN WALT DISNEY PARKS AND RESORTS U.S. AND THE SERVICE TRADES COUNCIL UNION (REGULAR FULL TIME) EFFECTIVE March 30, 2014 THROUGH September 21, 2019 Table of Contents ARTICLE 1 - PREAMBLE........................................................................................................................... 1 ARTICLE 2 - PURPOSE ............................................................................................................................. 1 ARTICLE 3 - RECOGNITION...................................................................................................................... 1 ARTICLE 4 - SCOPE OF AGREEMENT ..................................................................................................... 1 ARTICLE 5 - MANAGEMENT RIGHTS ....................................................................................................... 2 ARTICLE 6 - WORK STOPPAGES AND LOCKOUTS................................................................................ 3 ARTICLE 7 - NEW EMPLOYEE SELECTION ............................................................................................. 4 ARTICLE 8 - NON-DISCRIMINATION ........................................................................................................ 5 ARTICLE 9 - UNION ACTIVITY AND CHECK OFF .................................................................................... 5 ARTICLE 10 - HOURS OF WORK .............................................................................................................. 8 ARTICLE 11 - OVERTIME ........................................................................................................................ 10 ARTICLE 12 - JOB CLASSIFICATIONS AND WAGE RATES.................................................................. 12 ARTICLE 13 - SENIORITY AND WORK STATUS .................................................................................... 15 ARTICLE 14 - TRANSFERS ..................................................................................................................... 17 ARTICLE 15 - LAYOFFS, RECALLS, AND FURLOUGH ......................................................................... 19 ARTICLE 16 - INTERCHANGEABILITY OF WORK ASSIGNMENT ......................................................... 21 ARTICLE 17 - LEAVES OF ABSENCE .................................................................................................... 22 ARTICLE 18 - DISCIPLINE, STANDARDS OF CONDUCT AND DISCHARGE ........................................ 24 ARTICLE 19 - GRIEVANCE PROCEDURE .............................................................................................. 28 ARTICLE 20 - HOLIDAYS ........................................................................................................................ 30 ARTICLE 21 - VACATION ........................................................................................................................ 32 ARTICLE 22 - JURY DUTY AND BEREAVEMENT LEAVE PAY .............................................................. 36 ARTICLE 23 - PENSION AND WELFARE ................................................................................................ 37 ARTICLE 24 - COSTUMES, UNIFORMS, AND PERSONAL APPEARANCE ........................................... 42 ARTICLE 25 - SAFETY AND HEALTH ..................................................................................................... 42 i ARTICLE 26 - WORK BY SUPERVISORS ............................................................................................... 44 ARTICLE 27 - EMERGENCY WORK AND RUNNING REPAIRS BY EMPLOYEES ................................ 45 ARTICLE 28 - BULLETIN BOARDS ......................................................................................................... 45 ARTICLE 29 - SUBCONTRACTING ......................................................................................................... 45 ARTICLE 30 - INTERPRETATION ............................................................................................................ 46 ARTICLE 31 - SEVERABILITY ................................................................................................................. 46 ARTICLE 32 - ALCOHOL AND DRUG ABUSE POLICY .......................................................................... 46 ARTICLE 33 - TERM OF AGREEMENT ................................................................................................... 50 ADDENDUM A - Job Classifications and Wage Rates ........................................................................... 61 ADDENDUM B-1 UNITE HERE! Local 737 .............................................................................................. 61 ADDENDUM B-2 INTERNATIONAL BROTHERHOOD OF TEAMSTERS (I.B.T.) Local 385 .................... 71 ADDENDUM B-3 UNITE HERE! Local 362 .............................................................................................. 77 ADDENDUM B-4 TRANSPORTATION COMMUNICATION UNION (TCU/IAM) Lodge 1908 .................... 89 ADDENDUM B-5 UNITED FOOD & COMMERCIAL WORKERS INT’L UNION (UFCW) Local 1625 ..... 102 ii Index Absenteeism and Tardiness Standard ................................................................................................... 26 Access of Union Representatives to Premises ....................................................................................... 5 Alcohol and Drug Abuse Policy ............................................................................................................. 46 Americans with Disabilities Act .......................................................................................................... 5, 43 Animal Care ............................................................................................................................................. 88 Areas Excluded in Agreement .................................................................................................................. 2 Attractions ......................................................................................................................................... 77, 78 Banquets .................................................................................................................... 25, 29, 54, 58, 59, 66 Bell Services............................................................................................................... 93, 94, 95, 97, 98, 99 Bereavement Leave................................................................................................................................. 36 Bulletin Boards ....................................................................................................................................... 45 Bus Operations ........................................................................................................................... 71, 72, 74 Business Segment Discontinuation/Sale or Lease of Assets ................................................................. 2 Cash Handling Matrix ........................................................................................................................ 81, 87 Check Off ................................................................................................................................................... 7 Clock In/Clock Out Standard .................................................................................................................. 27 Coordinators .............................................................................................................. 13, 57, 76, 84, 88, 89 Coordinators of Training ........................................................................................................................ 14 Costumes, Uniforms, and Personal Appearance ................................................................................... 42 Culinary .................................................................................................................. 61, 65, 66, 68, 107, 111 Custodial ............................................................................................................................... 77, 83, 84, 92 Data Maintenance ........................................................................................................... 102, 103, 111, 112 Dinner Shows ............................................................................................................. 25, 29, 59, 63, 64, 68 Discharge ........................................................................................................... 3, 7, 15, 17, 24, 26, 47, 49 Disciplinary Point System .................................................................................................... 25, 80, 81, 91 Discipline ............ 2, 3, 17, 24, 25, 27, 28, 49, 61, 67, 70, 71, 77, 78, 80, 81, 83, 85, 86, 88, 90, 91, 100, 108 Disney Cruise Line Gratuities ................................................................................................................. 94 Distribution of Overtime Work ................................................................................................................ 10 Double Time ................................................................................................ 11, 31, 64, 65, 73, 89, 92, 109, Dress and Travel Time ............................................................................................................................ 10 Emergency Work and Running Repairs ................................................................................................