IFBMUI HMPCBM World Health Innovation Congress 2020

Innovating for Growth and Protection

A must-attend global industry annual gathering to keep up with the latest trends and innovative practices

January 15-16th , UK

http://www.szwgroup.com/world-health-insurance-innovation-congress/ WelcomeWelcome MessageMessage Dear Colleagues,

It is my greatest pleasure, on behalf of the Organizing Committee to welcome you to attend the World Health Insurance Innovation Congress 2020 (WHIIC 2020), to be held on January 15-16th, in London, UK.

Driven by global continued economic growth, increasing income levels, aging population, expanding healthcare market, and incentive policies, the global health insurance industry is anticipated to grow at a compound annual growth rate (CAGR) of more than 8% for 2015-2025. And the global private health insurance premium is expected to double by 2025.

North America will still be stable in the coming years. Asia Paci�ic, Latin America and MEA will be the fastest growing markets in health insurance industry, and the growth in Europe and Besides the high growth expectations, the global health insurance industry is also going through a wide-ranging and deep-going transformation. Changing customer expectations, rising healthcare costs, intense competition, shift to value-based model of care, advancements in technology, and many other new trends are changing and reshaping the whole industry. The future belongs to those who can see ahead and plan for it.

Therefore, the World Health Insurance Innovation Congress 2020 (January 15-16th) is designed to be a must-attend annual gather- ing focusing on “innovation” for the whole world health insurance industry players to share and discuss the recent progresses. And the event will help you to catch up with the latest trends and innovativence Innov practices. ra ati u on s In C o h t n l g a r e e

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W IFBMUI HMPCBM Best regards, Organizing Committee of the World Health Insurance Innovation Congress 2020 WHYWHY ATTENDATTEND WHIICWHIIC UK?UK?

Gaining overall understanding of global health insurance industry innovation landscape such as Europe, APAC, Latin America, North America, Middle East and Africa at one place Learning health insurance innovation trends by plenty of case studies on costs saving, products innovating, customer experience improving and marketing channel upgrading Expanding your business and optimizing company strategy by learning from the forefront of insurtech application cases as big data,Analytics & AI and blockchain Enjoy the digital journey to a new healthcare and health insurance era Networking with high-level guests from all over the world to broaden your key contacts HOT Topics Agenda at a Glance

World health insurance development and innovation landscape Global health insurance: status, trends and prospects Healthcare system in the UK: NHS and PHI Health insurance in APAC Health insurance in Africa Health insurance in Europe January 15 Universal health coverage Strategies and practices of keeping costs down Session 1: World Health Insurance Development and Innova- Global practices of cost containment tion Landscape Managing network and developing prevention Global PMB market scenario Panel Discussion: The Development of Global Health Insur- THealth insurance products innovation ance Industry: New Trends, Opportunities and Challenges ailoring health insurance products for niche needs Session 2: Strategies and Practices of Keeping Costs down Moving from medical care to health management Session 3: Health Insurance Products Innovation & Best Prac- Rise of chronic diseases and protection opportunities tices Healthcare and health insurance for the aging population Behavioral health insurance Big data, analytics and AI in health insurance January 16 Automated underwriting Automated claims Chatbots and voice assistants Session 4: Big Data, Analytics & AI in Health Insurance Digital journey to a new healthcare and health insurance era Panel Discussion: How Big Data, Data Analytics & AI Enable The future of digital Health Insurance Industry Innovation and Development? Blockchain to make health insurance more seamless Session 5: The Digital Journey to a New Healthcare and Health mHealth and mobile trends in health insurance Insurance Era GDPR Session 6: Innovative Trends and Practices in Customer Expe- Digital customer experience rience

Email:[email protected] Tel: +86 21 5830 0710 Who should Attend?

By Segment

Government/Regulator Consultancy Insurer/reinsurer Law Firm IT/Software Healthcare Organization Big Data/Data Analytics Health Management AI/Machine Learning Telehealth Cloud PBM/TPA Blockchain Broker/Agency IoT/Wearables Association/Society Genetic Testing R&D Cyber Security/Data Protection/ Startup BackgroundBackground Anti-Fraud Others

By Job Title

Senior Management Product Dept. Health Insurance Dept. Underwriting Dept. MKT Dept. Sales Dept. Strategic Development Dept. Bankassrance Dept. Actuarial Dept. Medical/Road Rescue IT Dept. Others Operation Dept.

Email:[email protected] Tel: +86 21 5830 0710

January 15

0800 Registration & Morning Tea Session 2: Strategies and Practices of Keeping Costs down 0850 Welcome & Chairman’s Opening Address 1440 Increasing Healthcare Quality and Reducing costs: A Nudge Approach that Session 1: Delivers Clear and Immediate Benefits World Health Insurance Development and Innovation Landscape Nir Kaminer, Founding Partner, MedRev – Medical Reviews International 0900 Global Health Insurance Development: Current Status, New Trends and 1510 How Leading Life and Health Insurers Use Health Engagement Solutions and Prospects Combine It With Risk Prediction Tools David Piesse, Ambassador Chairman, International Insurance Society (IIS) Lukas Ammann, Vice President Sales EMEA, dacadoo AG 0930 Healthcare System in the UK: the Future Roles of NHS and Private Health Insurance 1540 Networking Coffee Break Tracy Garrad, CEO, PPP Healthcare & Commissioner on the Board, Jersey Session 3: Commission Health Insurance Products Innovation & Best Practices 1000 Health Insurance Industry Development and Innovation in UAE under the Global New Trends 1610 Tailoring Health Insurance Products to Cater to the Specific Customer His Excellency Ebrahim Obaid Al Zaabi, Director General, UAE Insurance Authority Requirements Marco Giacomelli, General Manager – Generali Global Health, 1030 Networking Coffee Break S.p.A. 1100 The Prospects of Private Health Insurance Development in France 1640 From Payers to Partners: Moving from Medical Care to Health Management Bernard Delas, Vice President, French Prudential Supervision and Resolution Authority TBA (ACPR) 1710 Rise of Chronic Diseases and the Protection Opportunities for Health Insurance 1130 The Health Insurance Sector in : Current Situation and Perspectives Syed Zakir Abbas, Chief Medical Officer, Unum Insurance UK Rodrigo Rodrigues de Aguiar, Sector Development Director, National Agency of 1740 Beyond Digital Insurance: Adopting an Ecosystem Mindset Supplementary Health, Brazil (ANS) Sally Powell, Chief Commercial Officer, PAI Health 1200 The Role of Insurance in Supporting Healthier Societies 1810 Innovation and Development of Mental Health Insurance Hassan El-Shabrawishi, CEO of AXA Africa, AXA Group Doug Wright, Medical Director, UK Health & Protection, 1230 Networking Luncheon 1840 Chairman’s Closing Remarks & the End of Day 1 Conference

1400 Panel Discussion: The Development of Global Health Insurance Industry: New Trends, Opportunities and Challenges  What trends do you think will most affect health insurance industry in the near future?  How is the industry responding and should respond to the new trends?  What’s the prospect of global health insurance industry?  Which markets will grow the fastest in the near future? And how to expand to the markets?  What are the opportunities? And what are the major challenges?  What do you think will be the effective solutions to meet the challenges and to explore the industry’s potentials? Remarks: The speech arrangement is only for your reference.  … Tel: 86 21 5830 0710 Fax: 86 21 5831 1668 Email: [email protected] Web: http://www.szwgroup.com/world-health-insurance-innovation-congress/

January 16

Session 4: Session 5: Big Data, Analytics & AI in Health Insurance The Digital Journey to a New Healthcare and Health Insurance Era 0900 Optimizing and Automating Health Insurance Claims Processing Through Data Analytics & AI 1440 ’s Digital Journey in Health Insurance Alessandra Chiuderi, Group Head of Analytics Solutions Centre, Assicurazioni Thomas Duvernoy, Head of Health & Protection Services, Allianz Partners Generali S.p.A 1510 How a Health Insurer Unlocked the Next Horizon of Growth in Health 0930 Automated Underwriting- Pre-Existing Medical Conditions Insurance-The Experience of -Savia TBA Pedro Díaz Yuste, Savia & Digital Health Director, MAPFRE 1000 Using AI to Deliver Affordable, Accessible Healthcare for All 1540 Networking Coffee Break Michael Natusch, Global Head of Artificial Intelligence,

1030 Networking Coffee Break 1610 Digital Strategy in Value-based Health Insurance Dave Priestley, Chief Digital Officer, Vitality 1100 Applying Deep Learning to Design Systems that Detect Human Falls 1640 How Mobile Delivered Insurance Companies are Innovating the Healthcare Manu Kumar, Chief Data Officer, Customer Lab, Bupa Industry 1130 Data to AI that Matters TBA Vinita Chhay, Associate Partner, Health & Insurance, IBM Session 6: 1200 A.I. as a Clinical Triage Tool Innovative Trends and Practices in Customer Experience Nuno Horta, Head of Innovation, Group 1710 Wearables and the Internet of Things: Considerations for the Life and 1230 Networking Luncheon Health Insurance Industry Anna Spender, Member, Institute and Faculty of Actuaries 1400 Panel Discussion: How Big Data, Data Analytics & AI Enable Health Insurance Colin Bullen, Founder & Director, Change Craft & Member, Institute and Faculty of Industry Innovation and Development? Actuaries  What data has the greatest values in health insurance and customer services?  Where does the valuable data come from? 1740 Chairman’s Closing Remarks & the End of the 2-Day Conference

 What are the challenges of accessing the data? And what suggestions do you

have to improve the situation?  How big data analytics and AI are changing or will change health insurance industry and the whole vale chain?  What efforts your organization has made to innovate health insurance Presentation Sponsorship Available! industry with big data, analytics and AI? The Presentation Sponsorship provides you a 25-minute presentation to get the  What do you think health insurance industry will look like in the future? complete captive audience. For more details, please feel free to contact us!  …

Remarks: The speech arrangement is only for your reference.

Tel: 86 21 5830 0710 Fax: 86 21 5831 1668 Email: [email protected] Web: http://www.szwgroup.com/world-health-insurance-innovation-congress/ Part of Previous IIC Attendees Aden Tech Company Limited Lockton Companies (Singapore) Singapore (Pte) Ltd Adept Health P td Ltd CignaTTK Health Insurance Pte Ltd Prudential Corporation Asia Aegon Asia Company Ltd. Majesco Ltd. Prudential Limited Insurance (Hong Kong) Limited ConnectedHealth Operations Division, Prudential Life Singapore Ageas Asia Services Limited Continental Insurance Broker Parkway Pantai Prudential plc AIA CHINA HK Ltd -Sinochem PT AXA Ser vices AIA Hongkong CUHK Medical Centre Limited Medstar Global Benefits PT. Jardine Lloyd Thompson AIA International ltd Dacadoo Mercer Marsh Benefits Reliance Health Insurance Alliance Insurance Brokers Pvt. Ltd Deloitte Merck Sharp & Dohme (Asia) Ltd. RGA Company Allianz Partners DOC+ MetLife Roche Allianz SE Singapore Branch Estonian Health Insurance Morgan Price International S&P Global Market Intelligence Allianz Singapore Fund Healthcare Ltd Salesforce Amgen Asia Holding L td. EY MR HealthTech SBI General Insurance Benfield FTLife Insurance Company Ltd Sirius International Assicurazioni Generali S.p.A. FWD Group Management Munich Re Underwriting Agents (Asia) Limited AstraZeneca plc. Holdings Limited Munich Re Asia AXA Asia Generali Murasa Al Mas Insurance Agent AXA Global Healthcare Generali Global Health LLC Swiss Re Group AXA Indonesia Generali Insurance () NanShanLife Target Insurance Company Limited AXA Insurance Pte Ltd PLC NexChange Teladoc Health Asia Pacific AXA Life Insurance Company Limited Gleneagles Hong Kong nib Transatlantic Reinsurance Company AXA Partners Asia Global Excel Management Inc Now Health International UnitedHealth Group AXA Office of Insurance Commission, Optum Axco Group VYV Thailand Verisk Risk Rating BNP Paribas HBF Health Ltd Oxford VR Vlocity lnc. BPJS Kesehatan HSBC Iife PAI Health VYV Group Bupa Global Asia Pacific Hsbc Insurance Partner Re Zuellig Pharma Bupa Hong Kong Huami Peak Reinsurance Company Limited Zurich Insurance Cathy Life Insurance illumina Pfizer FTlife CC INTELLIGENCE CORPORATION (CCi) International Medical Group PICC Health Chubb Life Insurance Company Konnect Net Limited Policybazaar.com Ltd.Cigna Worldwide Life Insurance LifeLine TPA Prudential Assurance Company Great event and look forward to attending this next year. --Alfred Yip, director, AIA HK We gain some interesting contacts that we hope to convert in leads. --Magdalena Tracz, Marketing Specialist, Comarch SA Make our innovation public and learn about best practice and trends. --Joern Watzke, Director Garmin Health Global Sales, Garmin chain. I understand a lot from the speakers and panelists. I know more the recent technology development in insurance industry in Asia --Anthony paci�ic and Choy, the impact Product on Director,the overall ZA insurance International value Part of Previous IIC Sponsors

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Go be great.

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