Social Infrastructure

Total Page:16

File Type:pdf, Size:1020Kb

Social Infrastructure 106 93 ET RE Social infrastructure ST TLE WAT 9 The Willows Private Nursing Home 10 Haberfield Presbyterian Aged Care 28 Peek-a-boo Early Learning Centre 38 Yasmar Training Facility 51 Haberfield Public School RAMSAY STREET 31 94 Zongde Buddhist Temple 25 99 100107 Ashfield Bowling Club 4 109 Ashfield Park 73 52 51 64 26 98 FREDERICK STREET 27 110 30 32 38 39 91 PA 28 R R A 29 M 96 A T T 23 A R O A 7 D 10 Legend Aged care Childcare 94 REET RION ST Community facility MA 9 Education Emergency 107 Health 109 Religious services 5 Sport and recreation Stub tunnels On and off ramps 12 Existing road 97 Tunnel ELIZABETH STREET Parramatta Road Precinct AD Proposed surface works RO L OO Residential property impacts RP VE LI Full acquisition 95 Partial acquisition T E 54 E NORTON STREET 11 R T 0 770 S N W Metres O CARLTON CRESCENT R B N:\AU\Sydney\Projects\21\23246\GIS\Maps\Information\KBM_OC_JOB_LS2.mxd [KBM: 23] [KBM: N:\AU\Sydney\Projects\21\23246\GIS\Maps\Information\KBM_OC_JOB_LS2.mxd qjchung by: Created 2010 Industry Primary of Department AECOM, imagery aerial and data Design 2012, Data Australia Geoscience 2012. - DCDB and DTDB Lands: of Department NSW source: Data Figure 5.15 Map of social infrastructure within the study area in proximity to the project alignment - Parramatta Road 5.3.1 Community facilities A community facility is a building or place used for the physical, social, cultural or intellectual development or welfare of the community. It may be owned or controlled by a public authority or non- profit community organisation. Various community facilities are located in proximity to the project alignment, providing spaces for community use, education, and social cohesion. These are listed below, with those directly affected by or immediately adjacent to the project listed first. These include: Strathfield Girl Guides Hall Yasmar Training Facility – a NSW Juvenile Justice facility that provides counselling and programs for young offenders Strathfield Men's Shed – a meeting place for men to share skills and activities Concord Community Centre, which provides space/rooms for hire Ella House which is operated by the St David’s Uniting Church and provides aged care and respite, along with training, social and respite activities for young people with intellectual and physical disabilities Haberfield Library – an Ashfield library branch library A former student hostel located on Concord Road. 5.3.2 Aged care Several residential aged care facilities provide high, low, dementia and respite care. These include: Haberfield Presbyterian Aged Care The Willows Private Nursing Home Chandos Nursing Home Ashfield Presbyterian Aged Care Ainsley Nursing Home Linburn Nursing Home Woodfield Retirements Village and Nursing Home Wyoming Nursing Home. 5.3.3 Education and childcare Five primary schools are located in proximity to the project alignment: Dobroyd Point Public School (also provides out of school hours and vacation care) Haberfield Public School Concord Public School St Mary’s Primary School St Joan of Arc Primary School (also provides out of school hours care). High schools in proximity of the project alignment are: Concord High School Rosebank College Burwood Girls High School. There are three combined (Kindergarten–Year 12) schools: Methodist Ladies College WestConnex M4 East 55 WestConnex Delivery Authority Social Impact Assessment McDonald College Lucas Gardens School (which provides educational programs for students with intellectual and physical disabilities). Additional information on schools is provided in Appendix C. The closest tertiary education provider to the local study area is TAFE NSW Western Sydney Institute – Open Training and Education Network (OTEN) Strathfield, which provides distance education. There are five childcare centres in proximity to the project alignment which offer long day care, outside of school hours care), preschool, and playgroups (see Figure 5.11). One of these centres, the Infants Home, provides five services within its grounds, as well as offering care for vulnerable children and children with special needs. Additional information on childcare centres is provided in Appendix C. 5.3.4 Sport and recreation Sport and recreation facilities provide important opportunities for both exercise and social interaction. There are a number of sport and recreation facilities, including: Bill Boyce Reserve (passive recreational space) Arnotts Reserve (passive recreational space) Ismay Reserve (passive recreational space) Powells Creek open space (passive recreational space) Concord Oval (rugby union, rugby league and soccer) Cintra Park hockey facility St Lukes Park (rugby, cricket, athletics) Reg Coady Reserve (three netball courts, playground and passive recreational space) Ashfield Park (football field, passive recreational space, and Ashfield Bowling Club) Cintra Park tennis courts (12 tennis courts) Sydney Olympic Park. 5.3.5 Health and emergency services No health or emergency services would be directly impacted by the proposal. The study area is part of the Central and Eastern Sydney Primary Health Network. Several hospitals are located in the region, including the Concord Repatriation General Hospital (NSW Health), and three private hospitals (Strathfield, Concord and St John of God Burwood). Residents in the eastern most parts of the study area also likely use the Royal Prince Alfred Hospital at Camperdown. Police, fire and ambulance emergency services are also located in the region. The closest police stations are Five Dock (Burwood LAC), Ashfield (Ashfield LAC) and Strathfield (Flemington LAC). Fire stations are located in Ashfield, Burwood and Concord. The closest NSW Ambulance station is in Summer Hill and St John Ambulance Australia (NSW) also operates an ambulance service in Burwood. Three State Emergency Service (SES) units are also located in the regional study area, including Canada Bay, Burwood and Ashfield/Leichhardt SES Units. WestConnex M4 East 56 WestConnex Delivery Authority Social Impact Assessment 5.3.6 Religious services In addition to their faith based activities, places of worship can play other important roles in communities, providing places for community interaction, services to local communities, as well as facilities for community use. The Zongde Buddhist Temple is located on Parramatta Road at Ashfield will be acquired for project construction. There are several Christian churches in the local study area (Baptist, Catholic, Anglican and Uniting). Two churches are also affiliated with particular ethnic groups (Korean, Lebanese), including the predominantly Sydney Cheil Uniting Church at Concord which will require partial property acquisition for the project. Additional information on religious services is in Appendix C. 5.3.7 Shopping Areas Several shopping areas are located within the regional study area which attract local and regional shoppers, including: Burwood Town Centre, which includes the main retail strip along Burwood Road, a major shopping centre (Westfield Burwood) and smaller shopping centre (Burwood Plaza) Bakehouse Quarter along George Street, North Strathfield – a commercial, retail and entertainment precinct with supermarkets, restaurants, bars and cafes Rhodes Peninsula, which includes a major shopping centre (Rhodes Waterside) Ashfield Town Centre along Liverpool Road, which includes a major shopping centre (Ashfield Mall) and restaurants Strathfield Town Centre, which includes a major shopping precinct and Strathfield Plaza shopping centre along The Boulevard Majors Bay Road Shopping Village – a retail and commercial strip with cafes and restaurants. Neighbourhood shopping areas close to the local study area include: Ramsay Street, Haberfield Concord Road, North Strathfield. 5.4 Access and Connectivity Whilst the arterial roads that facilitate through traffic are central to access and connectivity in the study area, their high traffic volumes and congestion can act as barriers to local access and connectivity. Parramatta Road, the M4, Wattle Street, Concord Road and Homebush Bay Drive/Centenary Drive provide the key east-west and north-south routes within the project local study area. Slow travel times and intersection delays can deter local and regional travel that crosses these routes. This road infrastructure also offers low amenity for pedestrian, cyclists and motorists. Local roads on the other hand offer streetscapes with trees and heritage housing, lower speed and quieter environments and the opportunity for pedestrian and cyclist movements. The local study area is well located for public transport, as discussed below. With proximity to employment and regional recreation centres, the area is also proposed to host three urban renewal precincts at Homebush, Burwood and Kings Bay as part of the Draft Parramatta Road Urban Renewal Strategy. 5.4.1 Public transport There are seven train stations proximal to the local study area. Strathfield is a major interchange on the Sydney Trains network. Strathfield and Burwood stations (to the south) also accommodate the highest volume of passengers due to the large number of AM and PM peak services. Table 5.7 below details the train lines available at each station. WestConnex M4 East 57 WestConnex Delivery Authority Social Impact Assessment Table 5.7 Train station details Station Train services North Strathfield T1 Northern Line Flemington T2 Inner West and South Line Homebush T2 Inner West and South Line Strathfield T1 North Shore and Northern Line T1 Northern
Recommended publications
  • Western Sydney Airport Fast Train – Discussion Paper
    Western Sydney Airport Fast 2 March 2016 Train - Discussion Paper Reference: 250187 Parramatta City Council & Sydney Business Chamber - Western Sydney Document control record Document prepared by: Aurecon Australasia Pty Ltd ABN 54 005 139 873 Australia T +61 2 9465 5599 F +61 2 9465 5598 E [email protected] W aurecongroup.com A person using Aurecon documents or data accepts the risk of: a) Using the documents or data in electronic form without requesting and checking them for accuracy against the original hard copy version. b) Using the documents or data for any purpose not agreed to in writing by Aurecon. Disclaimer This report has been prepared by Aurecon at the request of the Client exclusively for the use of the Client. The report is a report scoped in accordance with instructions given by or on behalf of Client. The report may not address issues which would need to be addressed with a third party if that party’s particular circumstances, requirements and experience with such reports were known and may make assumptions about matters of which a third party is not aware. Aurecon therefore does not assume responsibility for the use of, or reliance on, the report by any third party and the use of, or reliance on, the report by any third party is at the risk of that party. Project 250187 DRAFT REPORT: NOT FORMALLY ENDORSED BY PARRAMATTA CITY COUNCIL Parramatta Fast Train Discussion Paper FINAL DRAFT B to Client 2 March.docx 2 March 2016 Western Sydney Airport Fast Train - Discussion Paper Date 2 March 2016 Reference 250187 Aurecon
    [Show full text]
  • ASIC 23A/04, Thursday, 10 June 2004 Published by ASIC
    = = `çããçåïÉ~äíÜ=çÑ=^ìëíê~äá~= = Commonwealth of Australia Gazette No. ASIC 23A/04, Thursday, 10 June 2004 Published by ASIC ^^ppff``==dd~~òòÉÉííííÉÉ== Contents Life Insurance Unclaimed Money as at 31 December 2003 Specific disclaimer for Special Gazette relating to Life Unclaimed Money The information in this Gazette is provided by life insurance companies and friendly societies to ASIC pursuant to the Life Insurance Act (Commonwealth) 1995. The information is published by ASIC as supplied by the relevant life insurance company and/or friendly society and ASIC does not add to the information. ASIC does not verify or accept responsibility in respect of the accuracy, currency or completeness of the information, and, if there are any queries or enquiries, these should be made direct to the life insurance company or friendly society. RIGHTS OF REVIEW Persons affected by certain decisions made by ASIC under the Corporations Act and the other legislation administered by ASIC may have rights of review. ASIC has published Practice Note 57 [PN57] Notification of rights of review and Information Sheet [INFO 1100] ASIC decisions – your rights to assist you to determine whether you have a right of review. You can obtain a copy of these documents from the ASIC Digest, the ASIC website at www.asic.gov.au or from the Administrative Law Co-ordinator in the ASIC office with which you have been dealing. ISSN 1445-6060 (Online version) Available from www.asic.gov.au ISSN 1445-6079 (CD-ROM version) Email [email protected] © Commonwealth of Australia, 2004 This work is copyright.
    [Show full text]
  • Central District Local Planning Summaries Prepared for the Department of Planning & Environment February 2016
    Central District Local Planning Summaries Prepared for the Department of Planning & Environment February 2016 Central District This report has been prepared for Prepared for the Department of Planning & Environment. SGS Economics and Planning has taken all due care in the preparation of this report. However, SGS and its associated consultants are not liable to any person or entity for any damage or loss that has occurred, or may occur, in relation to that person or entity taking or not taking action in respect of any representation, statement, opinion or advice referred to herein. SGS Economics and Planning Pty Ltd ACN 007 437 729 www.sgsep.com.au Offices in Canberra, Hobart, Melbourne and Sydney Central District TABLE OF CONTENTS 1 INTRODUCTION 1 1.1 Context and limitations 1 1.2 This report 1 2 ASHFIELD 2 3 BOTANY BAY 10 4 BURWOOD 18 5 CANADA BAY 22 6 LEICHHARDT 31 7 MARRICKVILLE 37 8 RANDWICK 42 9 STRATHFIELD 49 10 SYDNEY 54 11 WAVERLEY 64 12 WOOLLAHRA 70 Central District 1 INTRODUCTION 1.1 Context and limitations This report summarises publicly available current and draft local planning policies and strategies for Sydney Metropolitan Area Local Government Areas (LGAs). Associated hyperlinks, where available, have been inserted throughout the report. Initial Council comments relevant to the scope of this report have been incorporated. However, it should be noted that this report does not capture the full extent of strategic planning work that Councils are currently undertaking but instead provides a catalogue of current and draft local planning policies and strategies that are publicly available information as at February 20161.
    [Show full text]
  • Flood Hydrograph Estimation
    A GUI D E TO F LOOD ESTIMA TIO N BOOK 5 - FLOOD HYDROGRAPH ESTIMATION The Australian Rainfall and Runoff: A guide to flood estimation (ARR) is licensed under the Creative Commons Attribution 4.0 International Licence, unless otherwise indicated or marked. Please give attribution to: © Commonwealth of Australia (Geoscience Australia) 2019. Third-Party Material The Commonwealth of Australia and the ARR’s contributing authors (through Engineers Australia) have taken steps to both identify third-party material and secure permission for its reproduction and reuse. However, please note that where these materials are not licensed under a Creative Commons licence or similar terms of use, you should obtain permission from the relevant third-party to reuse their material beyond the ways you are legally permitted to use them under the fair dealing provisions of the Copyright Act 1968. If you have any questions about the copyright of the ARR, please contact: [email protected] c/o 11 National Circuit, Barton, ACT ISBN 978-1-925848-36-6 How to reference this book: Ball J, Babister M, Nathan R, Weeks W, Weinmann E, Retallick M, Testoni I, (Editors) Australian Rainfall and Runoff: A Guide to Flood Estimation, © Commonwealth of Australia (Geoscience Australia), 2019. How to reference Book 9: Runoff in Urban Areas: Coombes, P., and Roso, S. (Editors), 2019 Runoff in Urban Areas, Book 9 in Australian Rainfall and Runoff - A Guide to Flood Estimation, Commonwealth of Australia, © Commonwealth of Australia (Geoscience Australia), 2019. PREFACE Since its first publication in 1958, Australian Rainfall and Runoff (ARR) has remained one of the most influential and widely used guidelines published by Engineers Australia (EA).
    [Show full text]
  • Figure 6.3 Non-Aboriginal Heritage Items And
    Flavelle Street e KEY PLAN u n # Addy Lane e Auburn Concord Road v A !N n Canada o is Bay d d A Strathfield Gipps Street Burwood Bell Street Ashfield # 31 Patterson Street !N 36 Keppel Avenue 52 Thornleigh Avenue NORTH Napier StreetSTRATHFIELD 21 20 Queen Street Main North Rail Line Leigh Avenue Sydney Street John Street Concord Lane Inverary Street Goddard Park 25 CONCORD 30 60 Princess Avenue 53 Alexandra Street 58 49 57 29 55 Melbourne Street 17 Princess54 Lane 61 59 Park Avenue 47 56 Coles Street 34 24 33 32 48 18 51 42 23 P5 22 28 19 44 P3 P2 16 P4 50 43 37 62 M4 Motorway 68 71 46 ! ! F ! ! ! ! ! r 67 ! ! 15! ! a ! ! ! ! ! n ! ! ! ! k 70 l Parramatta Road y 69 12 45 n S t Powells Creek C o Parramatta Road l u Concord Road m civil and tunnel site 73 b i a (C5) 76 L a n ! ! e ! ! ! Hilts Road 78 STRATHFIELD !88 77 Mosely Street 0 200 m Roberts Street 79 Phillip Street 80 7 LEGEND HOMEBUSH 38 Manson Road State Heritage Register Curtilage Waterway Leicester Avenue 39 Swan Avenue !( C o Heritage Conservation Area Driven tunnel o 40 p 74 ! !!!!!! ! e 81 75 !!!!!!!! S170 Heritage Items On- and off-ramps r !!!!!!!! Ma in W S est ern t Local Heritage Items Cut-and-cover tunnel 6-13 R r 82 41 ail L e ine e t Contributory items Construction access tunnel Potential heritage items Construction footprint FigureFigure 6.3 Non-Aboriginal Non-Aboriginal heritage heritage items and items heritage and conservation heritage conservation areas - Concord areas - Concord !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !(
    [Show full text]
  • REPORT 19/01/2016 X14382 ORIGINAL PREPARED for Ashfield Council TRANSPORTATION
    ASHFIELD PEDESTRIAN ACCESS & MOBILITY PLAN REPORT 19/01/2016 X14382 ORIGINAL PREPARED FOR Ashfield Council TRANSPORTATION COMMERCIAL IN CONFIDENCE All intellectual property rights, including copyright, in Calibre Consulting designs developed and documents created by Calibre Level 2, Burbank Place Consulting (NSW) Pty Ltd remain the property of this NORWEST BUSINESS PARK NSW 2153 company. Any use made of such design or document without the prior written approval of Calibre Consulting (NSW) Pty Ltd will constitute an infringement of the rights Ph: (02) 8808 5000 of the company which reserves all legal rights and © 2014 remedies in respect of any such infringement. The information, including any intellectual property, contained in this proposal is confidential and proprietary to the Company. It may only be used by the person to whom it is provided for the stated purpose for which it is provided and must not be imparted to any third person without the prior written approval of the Company. The Company reserves all legal rights and remedies in relation to any infringement of its rights in respect of its confidential information DOCUMENT CONTROL X14382 Issue Date Issue Details Author Checked Approved V1 13/02/2015 PRELIMINARY JA GP JA DRAFT V2 21/09/2015 DRAFT PAMP FR JA JA V3 04/11/2015 FINAL DRAFT FR JA JA PAMP V4 01/12/2015 DRAFT PAMP FR JA JA FOR PSG V5 16/12/2015 FINAL PAMP FR JA JA V6 19/01/2016 FINAL PAMP FR JA JA TABLE OF CONTENTS 1 EXECUTIVE SUMMARY .................................................................................................... 1 2 INTRODUCTION ................................................................................................................ 3 2.1 Background 3 2.2 Objectives 3 2.3 Structure of this Study 4 2.4 Methodology 4 2.5 Project Steering Group 6 3 RESEARCH, REVIEW AND DATA COLLECTION ...........................................................
    [Show full text]
  • Powells Creek Reserve Stormwater Harvesting System
    Demonstration Project Case Study | Working Together to Sustain the Parramatta River PROJECT NAME Powells Creek Reserve Stormwater Harvesting System Overview RESPONSIBLE COUNCIL: The City of Canada Bay Powells Creek Reserve is a sporting and recreation precinct, including CONSTRUCTION DATE: 2008 open parkland, tennis courts, playing fields and a car park. The playing fields which make up an area of 16.25 hectares are heavily used by a LOCATION: The reserve is located off Victoria range sporting groups in the local area. This project installed a system Avenue, Concord West. of diverting (harvesting) stormwater runoff from the car park, storing SUB-CATCHMENT: Powells Creek and treating the stormwater and using it for irrigation of the playing fields. The harvested stormwater helps to reduce the amount of potable (drinking) water used to keep the playing fields healthy. Objectives The drivers for this project were the water restrictions in times of drought which limited the amount of potable water for irrigation of Council playing fields. Approximately 3.9ML of water is needed each year to irrigate the playing fields. The City of Canada Bay Council sought an alternative source of water to improve the standard of the playing field surface, whilst also adhering to periods of water restrictions. By capturing and treating the stormwater, the objectives are to: • Reduce the consumption of potable water for irrigation of the playing fields • Reduce the volume and frequency of stormwater runoff flowing into nearby creeks and natural areas • Contribute to water quality improvements in the Parramatta River catchment (by removing stormwater that would otherwise have carried pollutants into the River).
    [Show full text]
  • Recreational Fishing Policy
    Sydney Olympic Park Authority Policy Policy Name Environmental management: Recreational Fishing Policy Policy No. POL09/3 Department File No. F02/1538 Business Unit Operations & Sustainability Office Responsible Senior Manager Environment & Ecology Approving Officer General Manager, Operations &Sustainability Date of Approval Version Review Date Approved by 1 March 2009 CEO 2 Minor Update 29 October 2010 CEO Reviewed November 2012 GMOS Reviewed by January 2014 SM, E&E RECREATIONAL FISHING POLICY Recreational Fishing Policy 1. Recreational fishing is not permitted within any wetland or waterway of Sydney Olympic Park. 2. Fishing for scientific studies or environmental management is permitted with written Authority approval. Background This policy applies to fishing within any wetland or waterway within Sydney Olympic Park including: • fishing with rods, nets, or traps; • electrofishing; • ‘catch and release’ fishing; • fishing from the River Walk, when standing above high tide level. This policy does not apply to fishing on lands or waterways not managed by the Authority: • fishing within the Parramatta River from a boat; • fishing within the Parramatta River from the seawall, when standing below high tide level. For the purpose of this policy, ‘fishing’ means catching or capturing (or attempting to catch or capture) finfish (including Eels or alike) and non-finfish (including crabs, prawns/shrimps, oyster and other shellfish or alike), live or dead, from the waterways and wetlands of Sydney Olympic Park for recreational, consumption or business purposes. Regulatory provisions 1. Under the Fisheries Management Act 1994, Homebush Bay and all its tributaries (including Powells Creek and Haslams Creek and Lake Belvedere) are subject to a fishing closure.
    [Show full text]
  • Ashfield Aquatic Centre Now Open
    Quarterly Summer 2020/21 Ashfield Aquatic Centre now open To find out more about the centre and its facilities, or watch a short film on its making, go toinnerwest.nsw.gov.au/AAC Changes at Newtown Town Hall New childcare Newtown Neighbourhood Centre (NNC) will relocate to Tom Foster centre Community Centre (TFCC) in south Newtown in late 2021. NNC CEO Liz Yeo said they were looking forward to the move and redesigning TFCC’s layout so it better suited their programs and needs. “The space also has a warm and welcoming outdoor garden that will be able to be utilised by staff, volunteers, clients and community members. We currently have staff located in two separate offices and this will give us the opportunity to come together as one team, and to invest what we would have spent on rent into services for our community,” she said. Tom Foster Community Centre will undergo a major refurbishment in early 2021 with the NCC moving in after this is completed. Council has opened a new childcare centre. Yirran Gumal Early Learning Centre in Steel Park Marrickville commenced with a limited intake of 20 children per day in late October. Over the next 12 months, enrolments will increase until the centre reaches its approved capacity of 60 children per day. The building incorporates multiple environmentally-sound features, including timber frames and solar water heating. Quality LED lighting, natural ventilation, and high efficiency air conditioning, and a small solar photovoltaic (PV) array will generate electric power - all of which mean meeting an energy benchmark 25% below most other childcare centres.
    [Show full text]
  • Non-Aboriginal Heritage Part 2
    5.2.3 Historical archaeological management units In order to facilitate the management of archaeology the individual project footprints have been subdivided into discrete parcels of land referred to as HAMUs. The division of HAMUs takes into consideration factors such as the nature of the archaeological profile, the assessed level of archaeological potential, and existing geographic factors that create discrete parcels such as existing roads which impact on management recommendations. The Leichhardt, Rozelle, Iron Cove and Annandale project footprints have been divided into 11 separate HAMUs and each is described separately below in section 5.3 to section 5.8. As the Haberfield and St Peters project footprints have been previously assessed, no further recommendations for archaeological management have been developed as part of this assessment. An assessment of archaeological survival within each HAMU has been undertaken which compares past activities and events which may have resulted in the creation of archaeological remains against previous developments which are likely to have impacted or removed these remains. Based on this assessment the potential for archaeological remains to survive within each HAMU has been designated as either nil, low, moderate or high. Following the assessment of potential archaeology for the individual HAMUs, a preliminary heritage significance assessment for each one has been undertaken. Each HAMU has been ascribed either local or state heritage value in relation to their archaeological resources. Archaeological resources should be managed in accordance with their heritage significance. Each HAMU and its archaeological potential has been mapped, as shown in Figure 5-2 to Figure 5-9. 5.3 Area 1 – Haberfield/Ashfield (C1–C3) The archaeological potential and significance of the area that would comprise construction ancillary facilities for Option A has been previously assessed under the M4 East project (GML September 2015112) and all archaeological remains were managed during these works.
    [Show full text]
  • Annual Report 2002-2003
    NSW Ombudsman Contact details Annual Report 2002–2003 NSW Ombudsman Level 24 580 George Street Sydney NSW 2000 Annual Report 2002–2003 Hours of business: 9am–5pm Monday to Friday or at other times by appointment Phone: 02 9286 1000 Fax: 02 9283 2911 Toll free (outside Sydney): 1800 451 524 Tel. typewriter: 02 9264 8050 Web: www.ombo.nsw.gov.au Acknowledgements Complaining to the Ombudsman Our annual report is a public record Anyone can make a complaint to the Ombudsman. If you do not want to complain of our work and through it we are yourself, you can ask anyone — a relative, friend, lawyer, social worker, your accountable to the people of New South local member of parliament — to complain for you. Wales. How do I make a complaint? Our report is prepared against criteria Start by complaining to the agency you are dissatisfied with. If you need advice set out by NSW Treasury and the Annual at any time, you can phone us. If you are unhappy with the way an agency Report Awards. has handled your complaint, you can complain to us. Complaints should be in writing. Your complaint can be in any language. If you have difficulty writing a Thank you to all members of staff who letter — due to language or a disability — we can help. We can also arrange for contributed to this year’s annual report. translations, interpreters and other services. Editorial team What should I include with my complaint? Bruce Barbour, Ombudsman Briefly explain your concerns in your own words. Include enough information Chris Wheeler, Deputy Ombudsman for us to assess your complaint to determine the most appropriate response.
    [Show full text]
  • The Administration of the Juvenile Correction System Reverted to the Institutional Practices More Characteristic of the Middle of the Nineteenth Century
    1 . ‘UNENLIGHTENED EFFICIENCY’: THE ADMINISTRATION OF THE JUVENILE CORRECTION SYSTEM IN NEW SOUTH WALES 1905-1988 Thesis for Doctorate of Philosophy University of Sydney Peter Quinn, January, 2004 2 Certification I certify that this work has not been submitted for a degree to any other university or institution and, to the best of my knowledge and belief, contains no material previously published or written by any other person, except where due reference has been made in the text. Peter Quinn January, 2004. 3 ABSTRACT This work traces the history of the juvenile correction system in twentieth century New South Wales, focusing on the evolution of major reforms aimed at curbing delinquency. The study begins in 1905 with the Neglected Children and Juvenile Offenders Act. It concludes in 1988, when another set of significant reforms, designed to deal with perceived inadequacies of the established system, commenced. The main focus of the thesis is the government system of corrections. Although there was an active non - government correction system, this sector was increasingly absorbed by the larger public sphere. The principal argument is that, although there were sporadic periods during which changes to the system were made, its progress through most of the twentieth century was characterised by an underlying attitude which regarded the boys and girls it dealt with, particularly those committed to institutions, as belonging to an inferior, delinquent class. As such, they were treated as the progeny of a criminal class destined for the most part to remain part of that class. This idea of a delinquent class coloured all aspects of the way juveniles were treated, specifically lack of resources, the dominance of economic considerations over the welfare of children, excessive regimentation, harsh discipline and illegal punishments.
    [Show full text]