Community Nursing in Ireland
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Missed Care: Community Nursing in Ireland Amanda Phelan and Sandra McCarthy Missed Care: Community Nursing in Ireland ISBN: 978-0-9524016-3-6 The report should be cited as: Phelan A. & McCarty S. (2016) Missed Care: Community Nursing in Ireland. University College Dublin and the Irish Nurses and Midwives Organisation, Dublin. Contact details: Dr Amanda Phelan, School of Nursing, Midwifery & Health Systems, University College Dublin Belfield, Dublin 4. Tel: 00353 1 7166482 Email: [email protected] ©UCD and INMO, 2016 Missed Care: Community Nursing in Ireland Acknowledgments The authors are grateful to all the Public Health Nurses and Community Registered General Nurses who gave so generously of their time in order to provide important data for this study. Without their participation, the study would not have been possible. The authors also gratefully acknowledge the following: • The Irish Nurses and Midwives Organisation (INMO) for funding this study and for their ongoing support throughout the research process. • The Institute of Community Health Nursing (ICHN) for their support with the data collection process and their general support of the study. • Dr Ricardo Segurado (CSTAR) for advice and guidance on the statistical design of the study. • The research steering group for their input and support. • Dr Eilis Lawlor (JustEconomics) for her contribution to the health economics component of the study. • Ms. Jessica Walsh for her assistance in the final report preparation. Research Steering Group Dr. Amanda Phelan, Principal Investigator. Ms. Sandra McCarthy, Research Assistant. Ms. Jennifer Bollard, Retired Director of Public Health Nursing. Ms. Joanne Downey, President, Institute of Community Health Nursing. Ms. Virginia Pye, Chair, National Directors of Public Health Nursing (commencement of research project). Ms. Anne Lynott, Chair, National Directors of Public Health Nursing (replaced Ms Virginia Pye). Missed Care: Community Nursing in Ireland Table of Contents Abbreviations i Executive Summary iii Introduction 1 Background 1 Report Structure 1 Chapter One: Review of the Literature 2 1.0 Introduction 2 1.1 Community nursing in Ireland 2 1.1.1 Role of the Public Health Nurse in Ireland 4 1.2 Community nursing and Irish healthcare policy 6 1.2.1 Health policy: Global strategy 7 1.3 Challenges for public health nursing 7 1.3.1 Workforce and workload planning in nursing 8 1.3.2 Workforce and workload planning in community nursing 10 1.3.3 Workload and the role of public health nurses: Previous research 10 1.3.4 Workload and client care 11 1.4 Missed care 12 1.4.1 Conceptualisation and operationalisation 12 1.4.2 Client and nursing outcomes in institutional settings 14 1.5 Missed care in the primary healthcare setting 16 1.5.1 Client outcomes from community nursing and missed care 16 1.5.2 Cost savings from community care 17 1.6. A health economics perspective 18 1.7 Conclusion 19 Chapter Two: Study Design 21 2.0 Introduction 21 2.1 Study aim and objectives 21 2.2 Data collection 21 2.3 Phase 1: Missed care survey 21 2.3.1 Survey with community nursing professionals 22 2.3.2 Design of missed care survey 22 2.3.3 Data collection for missed care survey 24 2.3.4 Data analysis 24 2.3.5 Psychometric testing of the tool 24 2.4 Phase two: Interviews 25 2.4.1 Interviews 25 2.4.2 Data management and analysis 25 2.5 Phase 3: Health economics evaluation 25 2.5.1 Data collection 26 Missed Care: Community Nursing in Ireland 2.6 Ethical considerations 27 2.7 Conclusion 27 Chapter Three: Findings 28 3.1 Introduction 28 3.2 Section One: Findings from missed care survey 28 3.2.1 Characteristics of respondents 28 3.2.2 Working environment 29 3.2.3 PHNs and CRGNs 29 3.3 Prevalence of missed care 33 3.3.1 Results from Section B: Missed care reported by PHNs and CRGNs 33 3.3.2 Results from section C: Missed care reported by PHNs only 38 3.3.3 Not applicable to my current caseload 39 3.3.4 Results from section D: Reasons for missed care 40 3.3.5 Respondents characteristics and missed care levels 40 3.3.6 Section C: PHNs and missed care 46 3.3.7 Summary 47 3.4 Quantifying activities of community nurses 48 3.5 Psychometric evaluation of the missed care survey 48 3.5.1 Summary 50 3.6 Section Two: Findings-context of community nursing in Ireland 50 3.6.1 Lack of national leadership for discipline development 50 3.6.2 Role challenges 52 3.6.3 Need for reform 54 3.7 Section Three: A health economics perspective 58 3.7.1 Older people 59 3.7.2 Breastfeeding 59 3.7.3 Other health promotion 59 3.7.4 Child development and child protection 59 3.7.5 Workforce issues 60 3.8 Conclusion 60 Chapter Four: Discussion and conclusion 62 4.0 Introduction 62 4.1 Irish community nursing 62 4.2 The missed care survey 66 4.2.1 Nursing domains 67 4.3 Reasons for missed care 78 4.4 Conclusion 79 4.5 Limitations of the study 79 4.6 Recommendations 80 References 83 Missed Care: Community Nursing in Ireland Figures Figure 1: Data collection methods 21 Figure 2: Final themes generated in thematic data analysis 25 Figure 3: Case study of where costs might arise for an older person 60 Tables Table 1: Client outcomes and missed care 15 Table 2: Nursing care categories included in missed care survey 23 Table 3: Areas of missed care identified in phase one of the survey 26 Table 4: Age and gender of respondents 28 Table 5: Highest level of education attained 28 Table 6: Years’ experience 29 Table 7: Work environment characteristics 30 Table 8: PHNs and CRGNs-Between group differences characteristics 31 Table 9: PHNs and CRGNs-Between group differences work environment 32 Table 10: 10 categories in section B 33 Table 11: Levels of missed care captured section B 34 Table 12: Health promotion 34 Table 13: Care management 35 Table 14: Disadvantaged groups 35 Table 15: Older people 36 Table 16: Administration 36 Table 17: Family support 37 Table 18: Home nursing care 37 Table 19: Provision of other community services 37 Table 20: Education 38 Table 21: Primary care teams (PCT) 38 Table 22: Levels of missed care captured: Section C 38 Table 23: Child health 38 Table 24: Child protection 39 Table 25: Not applicable to my current caseload 39 Table 26: Other factors relating to missed care 40 Table 27: Relationship between type of community nurse (PHN or CRGN) and levels of missed care reported 42 Table 28a: Association between respondent characteristics and levels of missed care reported 43 Table 28b: Association between respondent characteristics and levels of missed care reported 45 Appendices Appendix 1: Time allocations for each activity within the missed care survey 99 Missed Care: Community Nursing in Ireland Abbreviations ABA An Bord Altranais ADPHN Assistant Director of Public Health Nursing CAG Comptroller and Auditor General CCNCS Community Client Need Classification System CHD Coronary Heart Disease CHO Community Health Organisation CHSRF Canadian Health Services Research Foundation CI Confidence Interval CIHI Canadian Institute for Health Information COPD Congestive Obstructive Pulmonary Disease CPD Continuing Professional Development CRGN Community Registered General Nurse CSO Central Statistics Office CVD Cardiovascular Disease DHSSPS Department of Health, Social Services and Public Safety DoHC Department of Health and Children DoH Department of Health DoJ Department of Justice DPHN Director of Public Health Nursing ECOSOC United Nations Economic and Social Council EFA Exploratory Factor Analysis ESCPI Easley Storfjell Client Classification System GDS Geriatric Depression Score GMS General Medical Service GP General Practitioner HCCI Home Care and Community Care Ireland HIQA Health Information and Quality Authority HPDP Health Promotion and Disease Prevention HREC Human Research Ethics Committee HSE Health Service Executive ICGP Irish College of General Practitioners ICHN Institute of Community Health Nursing INMO Irish Nurses and Midwives Organisation IPA Institute of Public Administration KMO Kaiser Myer Olkin (value) NCNM National Council for the Professional Development of Nursing and Midwifery NFP Nurse Family Partnership NHS National Health Service NICE National Institute for Health and Care Excellence NISRA Northern Ireland Statistics and Research Agency NMBI Nursing and Midwifery Board of Ireland NOCA National Office for Clinical Audit NPOB Nurses Per Occupied Bed NPWT Negative Pressure Wound Therapy OECD Organisation for Economic Co-operation and Development Missed Care: Community Nursing in Ireland i OR Odds Ratio ORC Office of the Refugee Commission PCRC Primary Care Research Committee PCT Primary Care Team PHIT Population Health Information Tool PHN Public Health Nurse PSSRU Personal Social Services Research Unit QALY Quality Adjusted Life Years RCN Royal College of Nursing SPSS Statistical Package for the Social Sciences UCD University College Dublin UK United Kingdom UN United Nations UNHCR United Nations High Commissioner for Refugees US United States WHO World Health Organization ii Missed Care: Community Nursing in Ireland Executive Summary This study examines the context of and demographic changes. Issues such as community nursing (Public Health Nurses fragmented communication between care and Community Registered General Nurses) settings and other disciplines also impacted in Ireland. Despite many reports pointing on missed care. Role boundaries were seen to the need for service reform since 1975, as fluid and community staff did not appear community nursing in Ireland has remained to have control over what constituted static in terms of demographic change, legitimate caseloads under their generalist policy change and structural change within role. The lack of comprehensive leadership health services delivery. This study applies in community nursing and career clinical the concept of missed care and uses a development for community nurses was also health economics approach to generate identified.