I.J. Information Technology and Computer Science, 2017, 1, 34-45 Published Online January 2017 in MECS (http://www.mecs-press.org/) DOI: 10.5815/ijitcs.2017.01.05 Challenges of Airline Reservation System and Possible Solutions (A Case Study of Overland Airways) Abisoye Blessing O.1. Federal University of Technology, Information Technology Services (ITS), Minna, Niger State, Nigeria. E-mail:
[email protected],
[email protected] Abubakar Umar2 and Abisoye Opeyemi A.3 2Federal University of Technology, Department of Computer Science, Minna Niger State, Nigeria. 3Federal University of Technology, Department of Computer Science, Minna, Niger State, Nigeria. E-mail: {
[email protected],
[email protected],
[email protected]} Abstract—An Airline Reservation system is very travelling great distances has become so common for not important because it has the strong ability to reduce errors only business but also for pleasure purposes. Due to the that might have occurred when using a manual system of fast paced nature of the world today, air travel is reservation and helps speed up the boarding process. considered as one of the first choice among several Overland Airways has an existing Airline Reservation modes of transportation to save time and one of the tools System, but this paper analyzed the problems of the passengers use to speed up the process of travelling by air existing system. The problems are: inability of passengers is the Airline Reservation System (ARS), especially to select their preferred seat(s) from the reservation passengers who don‘t have time to or don‘t want to visit a system, No option of passengers printing their boarding travel agent.