ON GUARD How to Stay One Step Ahead of the Hacker
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THE INSIDER’S GUIDE TO MICROSOFT TECHNOLOGY// SEPTEMBER 04 FEATURES REGULARS 14. DEPLOYMENT: 4. UPDATE: How to deploy IIS 6.0 Including online communities, lifecycle 16. SOLUTIONS IN ACTION: support and IT Forum preview .NET Framework for the Inland Revenue 29. FACE TO FACE: 23. EMERGING TECHNOLOGY: With Microsoft’s mobile services director Business Intelligence with SQL 34. FAQS: 26. HIDDEN GEMS: Your questions answered Office secrets, part II 30. MODEL ENTERPRISE: The benefits of .NET Framework ON GUARD How to stay one step ahead of the hacker. Page 10 THE PERFECT BALANCE How can Microsoft Partners help the IT pro? Page 8 ORCHESTRATING IT Get the best out of Active Directory. Page 18 WELCOME SEPTEMBER 2004 EDITOR’S VIEW Dear all, Welcome to the Autumn 2004 edition of FYI magazine. It’s been nearly a year since we began evolving this publication and your input, feedback and support has been invaluable in shaping a magazine that I hope is both interesting and useful. Inside this issue, we explore system security, a high priority for all of us, and you’ll find practical advice on making sure you have the best defence strategy in place. We give you step by step guidelines on how to make the move to Active Directory® and in the Deployment feature we focus on successful implementation of IIS 6.0. In the Model Enterprise feature we find out how the internal Microsoft IT team has made beneficial use of the .NET Framework and you can read a case study on the technology behind the Inland Revenue’s switch to an online PAYE system. I’m keen to make sure that FYI continues to fulfil your information requirements and invite you to complete the survey enclosed. The survey Microsoft contributors is brief, and I would greatly appreciate you taking the time to complete it – John Allwright – Product Marketing Manager if you do, you get the chance to win one of three fabulous i-mate GSM/GPRS Jacqueline Boyle – Breadth Partner Marketing Team Manager 03 Cheryl Bradley – Programme Manager, Support Policy Pocket PCs. Renaud Besnard – Product Solution Marketing Manager Keith Burns – Data Platform Technical Specialist Lisa Clegg – Partner Development Manager, Certified Partner Programme I hope that you enjoy the magazine. Mary-Alice Colvin – Product Manager, IIS Ram Dhaliwal – Partner Development Manager, Training and Certification Michael Emanuel – Director in Enterprise Management Division Rob Gray – Data Platform Technical Specialist Kind regards Jo-anne Handley – Product Manager, Visio, Publisher and OneNote Neil Laver – Group Product Marketing Manager Richard T Manion – Partner Technical Lead, Microsoft EMEA Stuart Okin – Chief Security Officer Randy Ramusack – Senior IT Account Manager Dave Sayers – Technical Specialist Tim Sneath – Architectural Engineer, Developer and Platform Group Mark Spain – Director, Windows Mobile Matthew Stephen – Data Platform Technical Specialist Mark Tenant – Windows Server Product Manager Claire Smyth Dianne Terry – Project Marketing Manager IT Professional Audience Manager Melita Walton – Communities Marketing Manager Jonathan Wells – Product Manager, .NET Framework Microsoft Corp Hilary Wittmann – Server Solutions Marketing Manager P.S. To get your copy of FYI, subscribe FREE at www.microsoft.com/uk/fyi or fill in the subscriptions card with this issue. FYI is published for Microsoft Ltd by Just, 76-80, Southwark Street, London, SE1 OPN. Telephone: 020 7837 8337 Editorial enquiries: [email protected] For Microsoft Ltd IT Pro Audience Manager Claire Smyth IT Pro Audience Communication Manager Julie Kertesz For Just Managing editor Lisa Finnis Deputy editor Liesl Hattingh Sub editor Louise Stewart Art Director Steven Price Production controller Eleanor Woods Account manager Miles Wratten Repro by Zebra Printed by Wiliams Lea Group © 2004 Microsoft Corporation. All rights reserved. Microsoft, the Microsoft logo, Active Directory, Visio, Encarta, Visual Studio, MapPoint, MSDN, Windows, Windows Server System, InfoPath,Windows NT, Outlook, Visual Basic and Visual C# are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are held by their respective companies. COVER PHOTOGRAPHY: Getty Images UPDATE update An overview of upcoming events, products in the pipeline and key new initiatives Visio special offer Customers buying or upgrading to Visio¤ costs just US$18.95 plus shipping and Professional 2003 can make Visio even more handling. The offer expires on 1 January 2005. useful by taking advantage of a special offer LAN MapShot discovers all the IP and on the Microsoft Office Visio 2003 Resource NetBIOS devices, including switches, Kit for IT Professionals. Visio 2003 lets you servers, routers, printers, hubs, hosts and create business and technical diagrams that Fluke Networks tools, as well as IPX document and organise complex ideas, servers and printers, in your local broadcast processes and systems. domain. This data is collected, By adding the Resource Kit for IT automatically exported to Visio 2003, and Professionals, you can increase the a diagram of the infrastructure devices is usefulness of Visio in your role as an IT created including slot, port and line speed 04 Pro. The kit will auto discover the layout between connected devices. and contents of your local area network, NetZoom allows users to create network and you can make use of thousands of designs and documentation, presentations manufacturer-specific equipment shapes to and proposals with Visio 2003. produce a network diagram that clearly and The full NetZoom collection consists of If you can t find a shape to meet your accurately reflects the structure and contents over 60,000 manufacturer-specific requirements, you can subscribe to the full of your infrastructure. equipment shapes from over 2,000 popular copy of NetZoom, and Altima will create the The kit gives you access to Fluke Networks computer, network, telecommunications and shape you need. LAN MapShot (a product valued at US$495), audio/video equipment manufacturers. The For more information and to order please and to Altima Technologies NetZoom Visio kit includes the most popular 28,000 go to http://microsoft.order-9.com/ Stencils for Visio (valued at US$299), but shapes from the NetZoom collection. visiopro/splash.htm Your FREE TechNet Radio CD If you ve enjoyed TechNet events or webcasts, this month s cover mount should appeal to you. It contains all you need to enjoy Radio TechNet. This is audio-only content aimed at IT professionals, and is usually available on the Microsoft TechNet web site at www.microsoft.com/technet/community/tnradio/default.mspx Each month, TechNet Radio features broadcasts from Microsoft insiders on the most current issues of the day. Recent broadcasts include how Microsoft handles patch management tasks and performs security updates on one of the world s busiest corporate websites; and how Microsoft Information and Technology group develops key security strategies, manages risks, and maintains its security environment. UPDATE Support lifecycle TechEd 2004 Microsoft relaunched its product support Over 6,500 IT pros and developers attended this year s try out programming in Visual Studio¤ .NET but who don t lifecycle policy in June with the intention of TechEd Europe in Amsterdam to hear announcements of new have the full product. It s envisaged that the product will offering IT professionals a cycle time that fits products and to attend the hundreds of technical sessions appeal to hobby programmers and students. more closely with their internal IT lifecycles. on every aspect of Microsoft products. The event kicked off The other major announcements at TechEd were the You ll know from the product launch date what with a keynote address where every attendee was given an release of Visual Studio 2005 Beta 1 for testing and the support lifecycle of the product will be, so African drum and encouraged to take part in an impromptu evaluation; and real-time locations services for MapPoint you can plan investment before you buy the recital. Being in a crowd of 6,500 people drumming out Location Server — thanks to a partnership involving product. You will be able to build your IT rhythms was quite an experience! Leading on from this Microsoft MapPoint¤ , O2 and TeliaSonera AB. In the future, plan for five or seven years into the future. extravaganza, attendees heard details about the new companies will be able to use the service to improve the Now, most Microsoft business and Microsoft Express product line, a set of lightweight software way they locate, track and manage their mobile assets and developer products will have 10 years of development tools designed for use by people who want to mobile work force. product support from the date launched, split into five years of mainstream support, and five years of extended support. Mainstream support covers incident support, security You’re updates, and requests for non-security hotfixes. Extended support includes paid assisted support and security update support not alone at no extra cost. Non-security related hotfix As an IT pro or developer you re probably already a support requires a separate Extended Hotfix member of several user groups or communities and Support contract to be purchased. Find out fully aware of the benefits they bring. If you re not, 05 more at www.microsoft.com/lifecycle here s a quick summary of what they can offer you. The many active user groups around the UK are a great source of support and understanding from people who are in similar roles to yourself, so you can talk about your software and what you re using it for. Many of the user groups run events, often featuring leading speakers, who can be pretty inspirational. And at IT events such as these there are usually opportunities for having fun and networking. As an example of the type of group you might join, the UK SQL Server Community has over 7,500 IT Forum members in the UK.