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Conference Booklet UNDER THE PATRONAGE OF His Majesty King Abdullah II ibn Al Hussein THE 3rd QUALITY HEALTH CARE Building Quality For Safer Healthcare Quality... An Integrated Approach Successes Provider & Services s n S o y i t s p t e e m c r s e P Governance Patient & Management & Community Challenges Conference Booklet Diamond Sponsor Booklet Sponsor 23rd – 25th November 2015 His Majesty King Abdullah II ibn Al Hussein rd The 3 Health Care Conference and Exhibition – HCAC 2015 THE 3rd QUALITY HEALTH CARE Table of Contents Welcoming Letter ...............................................................................................................7 About HCAC .........................................................................................................................8 About the Conference .......................................................................................................9 Conference Committees ..................................................................................................11 Conference Workshops ....................................................................................................12 Simultaneous Pre-Conference Workshops Program ................................................14 Conference Session Descriptions ..................................................................................15 Conference Scientific Program .......................................................................................17 Conference Floor Plan .......................................................................................................20 Conference Speakers .........................................................................................................22 Moderators ...........................................................................................................................43 Sponsors ...............................................................................................................................44 Workshops Supporter .......................................................................................................51 Exhibitors .............................................................................................................................52 About Jordan ........................................................................................................................54 Notes Pages .........................................................................................................................56 Booklet Sponsor 5 rd The 3 Health Care Conference and Exhibition – HCAC 2015 THE 3rd QUALITY HEALTH CARE Welcoming Letter It is our pleasure to welcome you to the HCAC Third Quality Health Care Conference & Exhibition, held under the patronage of His Majesty King Abdullah II ibn Al Hussein. His Majesty’s continued support of this conference, year after year, is an indication of Jordan’s commitment to improving quality in health care and promoting patient safety. It also sheds the light on the importance of leading change and driving quality in health care through embracing evidence-based tools and ensuring capacity development and empowerment of the healthcare providers. This event comes at a time when governments, health care institutions and donor organizations alike, are grappling with many paths for improving quality, are dealing with unprecedented challenges, from political unrest to new diseases, and have to compete in a global world seeking excellence in providing services as well as competency in human resources. Quality is not just about the processes in the organization, it is about every step of the journey of the patient and the family. Quality is an integrated approach. With that said, the HCAC brings to you the Third Quality Health Care Conference & Exhibition, hosting more than 300 professionals from Jordan, the region and the rest of the world to explore ways in which Jordan and the Arab region can promote and sustain safer and better healthcare. We try to demonstrate in this conference that quality and patient safety is a multidisciplinary approach that is focused on health improvement. We try, we understand the logistical challenges and financial limitations but we believe quality can, and should be, sought after despite these challenges and limitations. The Conference & Exhibition will feature renowned Jordanian, regional and international speakers who will provide their expertise, insight and know-how to weave together education, best practices, practical solution, patient engagement, big data, universal health coverage, primary health care and accreditation to paint a comprehensive and holistic picture of quality and patient safety. We hope this platform for driving quality in health care and patient safety will be your network for your future endeavors in quality and patient safety at the individual and institutional levels. We would like to take this opportunity to thank our partners, sponsors and supporting organizations for making this event possible and helping us get one step closer towards our goal of improving quality and patient safety within health care facilities across the region. The HCAC team is honored to assist you with anything you may require to make your participation at the Third Quality Health Care Conference & Exhibition smooth and successful. We look forward to meeting you in person. Yours Sincerely, Dr. Rami Farraj, MBBS, FRCP, FACP, FRCP (Edin) Dr. Amjad Aryan Chairman of the Conference and Steering Committee Chairman of the Board of Directors Chairman of the RHAS and EHS, Health Care Accreditation Council Diplomate of Internal Medicine Booklet Sponsor 7 rd THE 3rd QUALITY HEALTH CARE The 3 Health Care Conference and Exhibition – HCAC 2015 About HCAC The Health Care Accreditation Council (HCAC) is Jordan and the region’s only nonprofit ISQua accredited institution dedicated to improving quality of health care services and promoting patient safety through accreditation, consultation and capacity building across Jordan and the Arab Region. Our mission is to foster the continuous improvement of the quality and safety of health care facilities, services and programs through developing internationally accepted standards, capacity building and awarding accreditation. And our vision states that HCAC services and accreditation will be the primary choice of healthcare facilities and organizations in Jordan and the region. HCAC provides comprehensive services that range across all needs of the public, private and nonprofit sectors through its two distinct departments: Surveyors and Standards Development and Education and Consultation. The HCAC also develops and administers annual national quality and safety goals and a national campaign for engaging the public in patient safety: “Change Day”. HCAC has developed internationally recognized standards that are culturally sensitive and have been adapted to the Arabic language. Since inception, HCAC has published its first, second and third editions of the PHC Accreditation Standards and the first and second edition of the Primary Health Care and Family Planning Centers Accreditation Standards, the first edition of the Medical Transport Services Certification Standards, the first edition of the Breast Imaging Units Certification Standards, the first edition of the Diabetes Mellitus Program Certification Standards and the first edition of the Cardiac Care Certification Standards. HCAC provides consulting services to public, private and nonprofit institutions specific to approaches and best practices on improving quality and patient safety. It prepares PHCs, primary health care centers and other healthcare facilities to meet standards, and designs, develops and offers certification courses for building the capacity of healthcare professionals. HCAC assists health care services to incorporate the essential principles of quality improvement programs into everyday practices. Our accreditation model perceives the accreditation process as an ongoing drive for continuous improvement. We have a pool of surveyors and consultants coming from the medical, public health and social work backgrounds that are directly affiliated with HCAC and support our work on a regular basis. HCAC is an internationally renowned institution: HCAC is the first and only institution in the Arab region that has achieved and maintains the three ISQua accreditations; for its standards, for the surveyors’ certification course and for the organization itself. 8 Booklet Sponsor rd The 3 Health Care Conference and Exhibition – HCAC 2015 THE 3rd QUALITY HEALTH CARE About The Conference The 3rd Quality Health Care Conference and Exhibition Under the Patronage of His Majesty King Abdullah II, this is set to be the premiere health care quality event of the year, providing a unique professional development and networking opportunity for all participants at the Conference. The Health Care Accreditation Council (HCAC) has committed to organizing every-other-year a regional conference aimed at local and regional professionals and institutions availing to them the latest knowledge and experiences from the international world of quality and patient safety. This 3rd Quality Health Care Conference and Exhibition, will be held under the Patronage of His Majesty King Abdullah II, at Le Meridien Hotel in Amman, Jordan from the 23rd to the 25th of November 2015. (http://hcac2015-conference.com) Goal: To support and strengthen the health system with knowledge and expertise for improving quality
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