Destination Services
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Destination Services 16649 Hollister Street Houston, TX 77066 Phone: 281-880-7500 or 866-835-7500 Fax: 281-880-7570 www.sterling-relo.com Destination Services TABLE OF CONTENTS SECTION Pre-Departure ............................................................................................... 1 General Information .................................................................................... 2 Shopping Information ................................................................................ 3 Government Document Assistance ....................................................... 4 Housing Overview ........................................................................................ 5 General Services ........................................................................................... 6 Banking ............................................................................................................ 7 Safety/ Emergency ...................................................................................... 8 Vehicle Information .................................................................................... 9 Helpful Websites ....................................................................................... 10 Notes .............................................................................................................. 11 Page 1 PRE-DEPARTURE Top Priority Inside This Section: immunization record with English translation. Top Priority/ Things to 1 • Please bring the original, copies, and English Keep in Mind translations of marriage licenses, all birth certif- icates, and other records including school re- ports, medical and eyeglass prescriptions with Checklist 2 English translations. We suggest you keep origi- nal documents with you at all times and place copies in a different area or with a travel part- Packing/Transporting 3 ner. Pets • USA Homeland Security: www.tsa.gov/ travelers/index.shtm. Please go to this website to learn the most up to date information about • Make sure all required immunizations are how to pack your carry-on bags to ensure entry completed, for adults and children, prior to into the USA, travel security and USA guidelines. departure from your home country. Check with your family doctor as soon as you know • Check with your airline to confirm information you are relocating to discuss your family med- regarding THEIR travel restrictions. Some air- ical requirements and refill prescriptions if lines provide car seats for families traveling needed. It is especially important to ask a with children or have specific requirements for medical professional for advice about immun- children. Please inquire before departure. izations for you and your children. See sepa- rate Immunization Requirements page. • It is important to have cash on hand for immedi- ate needs as well as emergencies, rental cars, • The Center for Disease Control’s website, daily living expenses, and rent and/or housing www.cdc.gov , offers a complete up to date list deposits. of the required immunizations. To avoid addi- tional immunizations, expenses, and delays • Prepaid credit cards are usually not acceptable. from school admission, it is imperative that you bring a copy of each family member’s Special points of interest: • All immunizations need to be com- pleted before de- Things to Keep in Mind parture. • Families traveling with small children: your consultant will assist you when shopping for legal • Bring originals, and appropriate car seats, as needed. Up to date information enclosed in this book. copies, and English • Your consultant will stay in contact with you prior to arrival and will set up a personal meet and translations of all greet after arrival. documents. • Be sure to have plenty of cash on hand. Page 2 Checklist This pre-departure checklist will help you prepare for your move. TRAVEL ARRANGEMENTS PETS LEGAL/FINANCIAL/INSURANCE __ Flight Reservations __ Inoculations scheduled __ Review insurance coverage for household shipment and storage items __ Hotel Reservations, if necessary __ Host country import regulations __ Map routes, if driving __ Banking/credit cards– review infor- __ Copy of Medical/inoculation records mation for a bank or credit union to open __ U. S. Country currency for tipping, an account prior to departure translation, daily living, rent/deposits, __ Travel reservations and emergencies __ Lawyer, Accountant, and Stockbroker __ Registration of pets upon arrival in have all needed documents MEDICAL new location– city tags, etc. __ Review applicability of legal documents __ Physical Exams Scheduled DRIVER’S LICENSE in host country with attorney licensed in host county (especially wills, powers of __ Inoculations/immunizations scheduled __ Bring current license/ English transla- attorney, guardianship letters, etc.) __ Copy of Medical and Inoculation/ tion. Must be valid for 90 days. immunization records with English trans- __ Medical/life insurance __ Get international license prior to de- lations parture. Valid 1 year. __ Household storage/shipment insurance __ Copy of Prescriptions __ Insurance letter (copy of driving record __ Transfer/close or notify checking and __ Extra Refills of Prescriptions for past three years) savings accounts __ Dental Records HOUSEHOLD __ Blank checks and forms for fund transfer __ Copy of Eye Prescription __ Complete household inventory __ Passports/ Extra photos __ Extra Eyeglasses/Contact Lenses __ Sort through belongings that may need __ Wills __ Record Blood Type to be donated to charity, discarded, or sold __ Visas, as necessary SCHOOL __ Take video/ photos of valuable items/ __ School Records with English Transla- __ Work Permits, as necessary items shipped tion __ Original Social Security Card __ Samples of Schoolwork (if appropriate) __ Cancel/ reroute newspaper, magazine subscriptions (if applicable) __ Marriage certificate translated to English __ Correct Inoculations/immunizations per Host Country, state and school regu- __ Telephone/internet/cable services __ Birth certificate translated to English lations. disconnected Refer to Safety/ Emergency– Page 6. NOTIFY CHANGE OF ADDRESS __ Water/electricity/gas services discon- __ Check on cut-off dates for school en- nected __ Clubs, organizations trance (age restrictions) __ List of items shipped to new home– __ Credit cards/ charge accounts __ Funds available for any private school keep the inventory list separate from application fees and/or deposits shipment! __ Bank/financial institutions __ Application made to new school (if ** Remember to hand-carry valuables such as jewelry along with copies of all documents and important papers such as school records, immunization records, legal documents (wills, birth certificates, marriage certificate, divorce decree, etc.), insurance papers, passports, and inventory of items shipped. Pre– Departure Page 3 Packing/Carry On Items Air travelers may now carry liquids, gels, Each traveler may use only one. • All prescription and over the counter and aerosols in their carry on bag when 3. Each traveler must remove their plastic medications (liquids, gels, and aerosols) going through security checkpoints. bag from their carry on and place it in a including eye drop and saline solution With certain exceptions for prescription bin on the conveyor belt for X-ray screen- for medical purposes. and over the counter medicines, baby ing. X-raying separately will allow TSA • Liquids including water, juice, or liquid formula and breast milk, and other essen- security officers to more easily examine nutrition, or gels for passengers with a tial liquids, gels, and aerosols, the follow- the declared items. disability or medical condition. ing rules apply to all liquids, gels, and To ensure the health and welfare of cer- aerosols you want to carry through a tain air travelers, in the absence of suspi- • Gels or frozen liquids needed to cool security checkpoint. cious activity or items, greater than three disability or medically related items 1.All liquids, gels and aerosols must be in ounces of the following liquids, gels, and used by persons with disabilities or three ounce or smaller containers. aerosols are permitted through the secu- medical conditions. Larger containers that are half-full or rity checkpoint: toothpaste tubes rolled up are not al- lowed. • Baby formula and breast milk if a baby or small child is traveling 2. All liquids, gels and aerosols must be placed in a single, quart size, zip top, clear plastic bag. Gallon size bags or bags that are not zip top are not allowed. Bringing Pets into the U.S. Be sure to check the weather in Houston The U.S. Public Health Service 1. Rabies Certificate (at least before arriving. Due to requires that pet dogs and 30 days old but less than our ever changing cats brought into this country one year at time of arrival be examined at the first port to the U.S.) weather, it could be of entry for evidence of dis- mild or quite hot eases that can be transmitted 2. Proof of Distemper shot for cats and dogs depending on the time to humans. Your animal will never be placed through an of year. Traveling with x-ray machine. 3. Health report/certificate issued by veterinarian with- extra clothes in a carry All breeds are accepted, but in 10 days of departure. on bag is advisable. Transportation and Handling of Pets Animals must be imported under setting the standards concerning agencies involved may vary from healthy, humane conditions. U.S. the transportation, handling, port to port, you are strongly Department