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Pointsec Mobile Pocket PC 3.4.4 Release Notes

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Pointsec Mobile Pocket PC 3.4.4 Release Notes Pointsec Mobile Pocket PC 3.4.4 Release Notes Revised: July 8, 2009 This Release Notes document provides essential operating requirements and describes known issues for Pointsec Mobile Pocket PC 3.4.4. Review this information before installing this product. Note - There may be an updated version of this document and of the other documents you received with your copy of Pointsec Mobile Pocket PC. You can access the latest version at: http://www.checkpoint.com/support/ In This Document About This Document page 1 About Pointsec Mobile Pocket PC page 2 New in This Release page 2 Supported Devices page 2 3rd-Party Software page 3 System and Hardware Requirements page 4 General Recommendations page 4 Compatibility Between Releases page 5 Compatibility With Other Programs page 6 Known Issues in This Release page 6 FYI page 9 Documentation Feedback page 10 About This Document This document contains information about Pointsec Mobile Pocket PC version 3.4.4, such as which problems have been fixed since the previous release and system requirements. In this document, the abbreviation N/A is used. N/A means Not Applicable. Pointsec Mobile Pocket PC is also referred to as Pointsec Mobile or Pointsec throughout the documentation. Releases prior to version 3.3 are referred to by the previous name, that is, Pointsec for Pocket PC (Windows Mobile 5). In the 3.4 release, (Windows Mobile 5) was dropped from the product name. Copyright © 2009 Pointsec Mobile Technologies AB, a Check Point Software Technologies company. All rights reserved 1 About Pointsec Mobile Pocket PC About Pointsec Mobile Pocket PC Pointsec Mobile Pocket PC provides users of handheld devices powered by Windows Mobile operating systems (Windows Mobile 5.0, 6, 6.1 and 6.5 Classic, and Professional versions) with automatic, real-time encryption of data including Microsoft Outlook E-mail and Notes - providing convenient and enforceable handheld security for enterprises on the move. New in This Release In this release, the following has been added or changed: New Function in This Release • Support for Windows Mobile 6.5 New Devices These devices are added in this version: • HTC Touch Pro2 WM 6.5 • HTC Touch Pro2 WM 6.1 • HTC Touch Diamond2 WM 6.1 Supported Devices The following table contains the devices that are supported at the time of the release of Pointsec Mobile Pocket PC 3.4.4. However, the list is subject to change. To see a current list of supported Pocket PC devices, please visit http://www.checkpoint.com/supportedhandhelds/ Table 1 Supported Devices Windows Mobile 5.0 Devices Windows Mobile 6 Devices Windows Mobile 6.1 Devices Windows Mobile 6.5 Devices Alltel 6700 (Audiovox 6700) GloFiish X500 AT&T HTC P4600 HTC Touch Pro2 Cingular 8125 GloFiish M700 AT&T (LG) Incite Cingular 8525 HP iPAQ 100 series AT&T Samsung SGH-i907 Cingular Palm 750 HP iPAQ 200 series AT&T Tilt (8925) Dell Axim X51v HP iPAQ 600 series HTC Touch Pro E-Ten Glofiish M700 HTC P4350 HTC Touch Pro2 E-Ten Glofiish X500 HTC Touch Cruise HTC Touch Diamond Fujitsu Siemens Pocket LooX HTC Touch (P3450) HTC Touch Diamond2 N520 HP iPAQ 6815 HTC Touch Dual HTC TyTN II (P4550) HP iPAQ 6915 HTC TyTN Sony Ericsson Xperia X1 HP iPAQ hw6925 HTC TyTN II (P4550) Sprint Mogul (PPC-6800) HP iPAQ hx2190 HTC X7501 Vodafone Palm Treo Pro HP iPAQ hx2490 Palm Treo 750 Vodafone SonyEricsson X1 Xperia HP iPAQ hx2790 Palm Treo 750v HTC P3300 Sharp WS011SH HTC P3600 Verizon Samsung SCH-i760 HTC P4350 Vodafone v1520 Pointsec Mobile Pocket PC 3.4.4 Release Notes. Last Update — July 8, 2009 2 3rd-Party Software Table 1 Supported Devices Windows Mobile 5.0 Devices Windows Mobile 6 Devices Windows Mobile 6.1 Devices Windows Mobile 6.5 Devices HTC TyTN Vodafone v1615 HTC X7500 VPA Compact IV HTC Z i-mate JAMin i-mate JASJAR i-mate K-JAM Intermec CN3 Palm Treo 700w Palm Treo 700wx Palm Treo 750v Palm Treo 750 EU Version Palm Treo 750 US Version Qtek 9000 Qtek 9100 Qtek s200 Sharp/Willcom W ZERO3 WS003SH Sharp/Willcom W ZERO3 WS004SH Sharp/Willcom W ZERO3 WS007SH SoftBank x01H Symbol MC7095 T-Mobile MDA Pro T-Mobile MDA Vario Vodafone v1605 VPA Compact GPS 3rd-Party Software Pointsec Mobile Pocket PC 3.4.4 is interoperable with the following 3rd-party products: • SEVEN Always-On Mail 5.0.11 • MS Exchange SP2 • Mformation 4.0 • Sybase iAnywhere OneBridge 5.5 • Intellisync Mobile Suite 8.0 • ActiveSync 4.5 • Norton Smartphone Security 5.0 • Trend Micro AntiVirus 3.0 • F-Secure Mobile Anti-Virus 4.6 Note - Pointsec Mobile may not be interoperable with third-party data encryption applications. Pointsec Mobile Pocket PC 3.4.4 Release Notes. Last Update — July 8, 2009 3 System and Hardware Requirements System and Hardware Requirements Disk and Memory Space Table 2 Disk and Memory Space Component Space Administrator’s PC 15 MB for Pointsec Mobile Device Approximately 1.9 MB of free storage memory for Pointsec Mobile. Removable Media (Memory Approximately 1 MB of free space to allow for encryption of data on Card) removable media. Note: Removable media can become corrupt if you attempt to encrypt it when it is full. Operating Systems and Software Table 3 Operating Systems and Software Component Operating system and software Administrator’s PC • Microsoft Windows 2000 Professional, XP Professional, and Vista • Pointsec Administration Console 1.1.1 or later. For requirements regarding Pointsec Administration Console, please see the Pointsec Administration Console Release Notes. • For 2000 and XP: Microsoft ActiveSync software 4.2 or later. • For Vista: Microsoft Windows Mobile Device Center. Client PC • Microsoft Windows 2000 Professional, XP Professional, and Vista • For 2000 and XP: Microsoft ActiveSync software 4.2 or later. • For Vista: Microsoft Windows Mobile Device Center. webRH server • For requirements on the webRH server, see the documentation accompanying SmartCenter for Pointsec—webRH Device • Windows Mobile 5.0, Windows Mobile 6 Classic, and Windows Mobile 6 Professional • Check your hardware vendor’s web site for the latest end-user updates. Account Permissions Required Table 4 Account Permissions Required Account Rights required for folder User Write, read and execute rights to the recovery folder Hardware To install Pointsec Mobile on a device, you need a Pocket PC device cradle or ActiveSync cable connected to the workstation, or a network sync connection. General Recommendations We strongly recommend that you: Pointsec Mobile Pocket PC 3.4.4 Release Notes. Last Update — July 8, 2009 4 Compatibility Between Releases • Always follow the documented procedures for installing, removing and upgrading Pointsec Administration Console and Pointsec Mobile. • When upgrading Pointsec Mobile software on phones, always upgrade to the latest version of Pointsec Administration Console. • Do not soft reset a device when installing, removing, or upgrading Pointsec Mobile, or when using Remote Help. • Do not attempt to access removable media when installing, removing, or upgrading Pointsec Mobile on a device. • Always back up data on devices and removable media before installing, removing, or upgrading Pointsec Mobile. • When installing, removing or upgrading Pointsec Mobile, ensure that the device is • on external power • not configured to power off if unused. • On Pointsec Mobile-protected devices, do not rename or move files used by Pointsec Mobile. • When saving installation sets or update profiles on the network, you must mount the drive first • Do not attempt to encrypt full removable media. See the section “Disk and Memory Space” for more information. About Wireless Communication You should be aware that on a device that has wireless communication activated, it may be possible for unauthorized persons to use the wireless communication to access files on the device. Compatibility Between Releases Upgrading Pointsec Mobile Pocket PC on Devices You can upgrade to this version of Pointsec Mobile Pocket PC only from Pointsec for Pocket PC or Pointsec Mobile Pocket PC 3.x. Removable Media Encryption Functionality Pointsec Mobile Pocket PC 3.4.x’s removable media encryption functionality is not compatible with that of previous versions of Pointsec Mobile. Ensure you decrypt the removable media with the version of Pointsec Mobile currently installed on your device before upgrading to Pointsec Mobile Pocket PC 3.4.x. Intermediate Upgrades Because of internal limitations, you must, in some cases, perform intermediate upgrade(s) before upgrading to the latest version. The following table shows suggested upgrade paths: Table 5 Upgrade Paths Installed 3.0.x 3.1.x, 3.2.0, 3.2.1 Version: (ID 397521) (ID 453487) Pointsec Mobile Pocket PC 3.4.4 Release Notes. Last Update — July 8, 2009 5 Compatibility With Other Programs Table 5 Upgrade Paths 1. Upgrade to 3.1.x - 3.2.1. 1. Upgrade to 3.2.2 - 3.3.x 2. Upgrade to 3.2.2 - 3.3.x. 2. Upgrade to the latest version. 3. Upgrade to the latest version. Alternatively, you can remove the current installation and install the latest version. Compatibility With Other Programs To avoid possible conflicts with other programs, do not encrypt the Program Files directory. Known Issues in This Release The following are known issues in this release: Table 6 Known Issues in This Release ID Short Description Description/Info 455895 After removing language add-on: If creating an installation set after removing the language cab file missing in installation add-on, the created installation set contains just an set installation profile, no cab file. Workaround: Uninstall the plug-in, then reinstall it. 455893 SE Xperia X1: Device sometimes There is sometimes a problem with multiple reboots during reboots during removal the removal of Pointsec Mobile from SE Xperia X1 devices.
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