All:Fujitsu Group CSR Report2016
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2016 Fujitsu Group FUJITSU GROUP CSR REPORT 2016 03 Top Message 50 With Our People 110 Fujitsu Group Profile 114 Third Party Verification Report 04 The Fujitsu Group's CSR 80 With Our Stakeholders 112 Financial & Non-Financial highlights 117 GRI Guideline Comparison Table 29 Management Systems 100 Community Involvement 113 Editorial Policy Contents Top Message 03 Fujitsu Group Profile 110 The Fujitsu Group's CSR 04 Financial & Non-Financial highlights 112 Our Approach to CSR 05 CSR Policy and Promotion Framework 08 Editorial Policy 113 United Nations Global Compact 27 External Assessments 28 Third Party Verification Report 114 Management Systems 29 CSR Report 2016 GRI Guideline Comparison Table 117 Corporate Governance 30 Compliance 36 Risk Management 41 Information Security 46 With Our People 50 Embracing Diversity and Inclusion 51 Efforts Promoting Respect for Human Rights 61 Creating Good Working Conditions 64 Occupational Safety and Health and Health Management 69 Human Resource and Carrer Development 72 List of Employee related Indicators 78 With Our Stakeholders 80 With Our Customers 81 Quality Initiatives 87 With Our Suppliers 93 With Our Shareholders and Investors 97 Community Involvement 100 Approach to Social Contribution Activities 101 Promoting Learning & Education, and Cultural and Sponsorship Activities 102 Contributing to Society through Sports 105 International Support and Disaster-Relief Activities 107 Example Activities in FY 2015 108 FUJITSU GROUP CSR REPORT 2016 2 FUJITSU GROUP CSR REPORT 2016 03 Top Message 50 With Our People 110 Fujitsu Group Profile 114 Third Party Verification Report 04 The Fujitsu Group's CSR 80 With Our Stakeholders 112 Financial & Non-Financial highlights 117 GRI Guideline Comparison Table 29 Management Systems 100 Community Involvement 113 Editorial Policy Top Message Through digital transformation, we are co-creating a human-centric society that is safer, more sustainable, and more prosperous. Essence of CSR is adapting management practices based on the premise of sustainability The essence of Corporate Social Responsibility (CSR), I believe, is listening to the voices of stakeholders, and flexibly adapting management practices based on the premise of sustainability in society and business. There are, however, some elements we should not change. These include Fujitsu's promise to, "Walk shoulder to shoulder with customers, earn their trust, and use technology to co-create a human-centric society that is safer, more prosperous, and more sustainable." I firmly believe that Fujitsu's technology makes people happier. At present, I feel that there are two transformations to which we must respond. The first transformation is global society. There are many people in the world who lack access to safe food and water and live with inadequate educational and medical services. A host of problems are worsening due to urbanization and aging societies. These problems, however, cannot be solved by intensifying our current measures to address them. In striving to achieve the UN Sustainable Development Goals (SDGs) , Fujitsu believes that its corporate mission is to transform society through the power of technology. The second transformation to respond to is digital society. ICT creates new value through digital transformation that spreads to the many corners of business and society. Progress of the Internet of Things, artificial intelligence, and other endeavors makes problem solving and collaboration between humans and machines possible. At the same time, new areas of concern involving data security, privacy, and decrease of employment call for stronger responses. I believe that it is important for Fujitsu, in line with our responsibility as a global ICT company, to reduce any negative impacts of our business activities on society, while scaling up our businesses that benefit society. As part of our worldwide corporate responsibility, Fujitsu supports, and is a signatory to the UN Global Compact’s 10 principles in the areas of human rights, labor, the environment, and anti-corruption. Going forward, we will devote ourselves to respecting and upholding these principles and to the review and improvement of socially responsible activities with zero tolerance for exceptions. We will carry out these social responsibilities with no exceptions and continuously review and improve our activities. As for compliance, we have implemented the Global Compliance Program throughout the Fujitsu group in order to firmly establish a corporate culture where each and every Fujitsu employee around the world has zero tolerance for any wrongdoing. Moreover, through digital transformation, we would like to work with our partners to create a human-centric, intelligent society that is safer, more sustainable, and more prosperous. FUJITSU GROUP CSR REPORT 2016 3 The Fujitsu Group's CSR 05 Our Approach to CSR 28 External Assessments 08 CSR Policy and Promotion Framework 27 United Nations Global Compact The Fujitsu Group's CSR The Fujitsu Way, the corporate philosophy of the Fujitsu Group, advocates that "Through our constant pursuit of innovation, the Fujitsu Group aims to contribute to the creation of a networked society that is rewarding and secure, bringing about a prosperous future that fulfills the dreams of people throughout the world. " We strive to fulfill our responsibilities to society by putting this philosophy into practice. FUJITSU GROUP CSR REPORT 2016 4 The Fujitsu Group's CSR 05 Our Approach to CSR 28 External Assessments 08 CSR Policy and Promotion Framework 27 United Nations Global Compact Our Approach to CSR Reflecting the Fujitsu Way, Our Corporate Philosophy, in Our Action Fujitsu began its life in 1935 as a company handling core communications infrastructure such as telephone exchanges. Since then, the ideas and spirit of successive leaders who paved the way for our progress have been condensed and codified in the Fujitsu Way. For the Fujitsu Group, Corporate Social Responsibility (CSR) means contributing to a sustainable, networked society by working with our customers to resolve a variety of social issues through the practice of the Fujitsu Way. Our Corporate Philosophy "FUJITSU Way" The Fujitsu Way facilitates management innovation and promotes a unified direction for the Fujitsu Group as we expand our global business activities, bringing innovative technology and solutions to every corner of the globe. The Fujitsu Way provides a common direction for the employees of the Fujitsu Group. By adhering to its principles and values to their daily activities, the employees enhance corporate value and their contributions to global and local societies. (The Fujitsu Way was enacted in 2002 and was revised into its present version in 2008.) FUJITSU Way Promoting Group-wide Dissemination Each Fujitsu Group company president or business unit head nominates Fujitsu Way leaders, who disseminate the Fujitsu Way to its all employees. Cooperating with their respective presidents and business unit heads, the Fujitsu Way leaders plan appropriate activities in alignment with their business strategies. Through dialogs on the Fujitsu Way, the Fujitsu Way leaders help their colleagues to understand the relation between their daily work and the Fujitsu Way. Every year, information on activities and dissemination methods in each organization are exchanged among Fujitsu Way leaders. FUJITSU GROUP CSR REPORT 2016 5 The Fujitsu Group's CSR 05 Our Approach to CSR 28 External Assessments 08 CSR Policy and Promotion Framework 27 United Nations Global Compact Fujitsu Way Leader Training In FY2015, a training program was held for new Fujitsu Way leaders. After learning about our history at the Fujitsu DNA Exhibition Hall*1, the leaders rethought the Fujitsu Way and experienced training to resolve issues from the viewpoint of the Fujitsu Way. The participants shared best practices for dissemination in their organizations and exchanged ideas to revitalize activities. In FY 2015, we also offered training for young employees. To develop capabilities to follow the Fujitsu Way, the participants searched for the relationships between their own visions and the Fujitsu Way to contribute to society through organizational activities. Each participant learned the importance of a spirit of challenge in becoming a person who contributes to society while also realizing individuality. *1 Fujitsu DNA Exhibition Hall: The hall displays records of the history of Fujitsu and the activities of our forerunners, along with the products that are their achievement. Occupying approximately 3,000 ㎡ of space in the Numazu factory, this Fujitsu training facility is a space to learn the values and spirit Fujitsu has treasured, to experience the unique Fujitsu qualities created by our predecessors, and to help develop the next generation. Study tour Training session Workshops outside Japan In FY 2015, we held Fujitsu Way and brand workshops in Singapore, Malaysia, the Philippines, Indonesia, and Thailand. After learning about the Fujitsu Way, our brand promise ("shaping tomorrow with you"), and Qfinity (PDCA-based improvement activities), participants reviewed processes and actions from the point of Fujitsu Way and the brand. They also exchanged ideas on how to take new steps toward effective improvements as Fujitsu Group employees. Workshop in Indonesia Providing More Fujitsu Way Tools The cards and booklets explaining the Fujitsu Way are distributed to all employees around the world, and posters are distributed to offices. An e-Learning course on the Fujitsu