NATIONAL TELECOMMUNICATIONS REGULATORY COMMISSION
NATIONAL TELECOMMUNICATIONS REGULATORY COMMISSION
Annual Report 2011
SECRETARIAT INFORMATION
National Telecommunications Regulatory Commission (NTRC)
P. O. Box 854 Maurice Bishop Highway Grand Anse, St. George’s Grenada, West Indies. Telephone: 1 (473) 435-6872 / 2646 Fax: 1 (473) 435-2132 [email protected] www.ntrc.gd
Eastern Caribbean Telecommunications Authority (ECTEL)
P.O. Box 1886 Vide Bouteille, Castries Saint Lucia, West Indies Telephone: 1 (758) 458-1701/2 Fax: 1(758) 458-1698 [email protected] www.ectel.int
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Annual Report 2011
ANNUAL REPORT 2011
Contents
Minister & Commissioners 1
Secretariat 2
Mission Statement 3
1. Chairman’s Remarks 4
2. Mandate & Background 6
3. Operations 7
4. Financial Report 37
5. Status of Communications Sector 45
6. Trend in Telecommunications 49
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Annual Report 2011
Minister Responsible for Telecommunications and Commissioners
Left to right: Mr. Ruggles Ferguson, Mr. George Lashley, Sen. the Hon. Denneth Modeste (Minister Responsible for Telecommunications), Mr. Vincent Roberts, Dr. Spencer Thomas (Chairman), Mr. Bryan Scott
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Annual Report 2011
NTRC Secretariat
Aldwyn Ferguson Sean Francis Coordinator Operations Officer
Timothy Scott Cassandra Whiteman Telecoms Engineer Secretary
Christa Burke Lucille Sullivan USF Administrator Office Attendant
Hazel Ann Lewis John Gilchrist Admin Officer Telecoms/ICT Specialist 2
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Annual Report 2011
MISSION STATEMENT
The Mission of the National Telecommunications Regulatory Commission is to regulate the liberalized telecommunications sector in Grenada so as to ensure fair competitive practices by telecommunications providers and to promote and maintain high quality telecommunications services at fair and competitive prices for consumers.
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Annual Report 2011
1. CHAIRMAN’S REMARKS
The notable milestones achieved by the National Telecommunications Regulatory Commission (NTRC) should serve as an impetus to drive the Organisation further towards the fulfilment of its mandate as established in the Telecommunications Act #31 of 2000.
In fact, the celebration of its 10th Anniversary in 2011 was an occasion to reflect and to plan for future development. It was also an opportunity to reflect on the status and trends in telecommunications and ICT development and to reposition the Organisation to be in keeping with the dynamism and modernisation of the industry.
The NTRC must be proud to have contributed to the tremendous growth in the sector over the years, and 2011 was a year to initiate and consolidate new thinking, new structures and new mechanisms and modalities for telecommunications and ICT regulation. In this regard, and given the converged telecommunications and ICT landscape in its broad scale and scope, the NTRC welcomes the initiation of work on a new telecommunications bill geared to facilitate a more robust competitive environment characterized by a liberalized and non discriminatory entry into the global electronic communications and internet economy.
In 2011, the NTRC began the journey to be appropriately repositioned to remain relevant in the new dispensation. The opening of its new headquarters to enhance productivity and effectiveness and the establishment of a space therein as a centre of excellence for telecommunications and ICT regulation including rollout of a telecommunications /ICT seminar series reflects the new thinking.
The establishment of the national IXP, the first in the English Speaking Caribbean is again a demonstration of the new thinking and the boldness to establish new systems and structures. The NTRC is firm in the belief that the national IXP dubbed GREX for Grenada Internet Exchange Point will enable far reaching economic and social benefits to the Grenadian population at large; (i) through improved efficiency and quality of data exchange, (ii) savings in telecommunications and ICT costs, (iii) the generation of new and additional revenues, (iv) the development of locally hosted content and services, (v) the facilitation of Grenada’s interface into the global internet infrastructure and (vi) the use of advanced services such as cloud applications.
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Annual Report 2011 The NTRC must be fitted and is been fitted to address the emerging challenges in the areas of mobile broadband technology, IPV6 uptake, electronic numbering, digital broadcasting, cyber security and domain name management.
In 2011, the theme for the ITU World Telecommunications and Internet Society Day was “Better Life in Rural Communities with ICT”. The NTRC commenced work on its universal service programme with intervention in selected rural communities. In 2012, the theme is “Women and Girls in ICT”. The NTRC will assist the national effort in mainstreaming gender and ICT in national development.
In 2012 and beyond, the NTRC’s domestic agenda will be dominated by the contribution to be made in the rollout of broadband infrastructure, applications and services through its universal service programme which will include an outreach and capacity building element focused on children in cyberspace. Concerted efforts will be made and dedicated resources will be made available for a series of interventions in the areas of cybercrime, cyber security, the protection of children and youth in cyber space and the wise and productive use of the telecommunications and ICT applications and services.
Going forward, the NTRC will perform as an effective regulator to enhance the operations of telecommunications and ICT in the interest of the sustainable development of Grenada.
Spencer Thomas Ph.D., Chairman
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Annual Report 2011 2. MANDATE & BACKGROUND
The National Telecommunications Regulatory Commission (NTRC) was established on 21st September 2000 pursuant to the Telecommunications Act 31 of 2000 to provide for the regulation of telecommunications. The specific mandate of the NTRC includes the following:
To co-ordinate, facilitate and generally promote the purposes of the Treaty Establishing the Eastern Caribbean Telecommunications Authority (ECTEL)1
To establish an effective regulatory regime which will enhance the operations of telecommunications in the interest of the sustainable development of Grenada. .
1 The Eastern Caribbean Telecommunications Authority (ECTEL) was established by Treaty signed by Commonwealth of Dominica, Grenada, Saint Christopher and Nevis, Saint Lucia, Saint Vincent and the Grenadines on May 4, 2000. ECTEL is a regional body with legal personality. Its main function is to promote and coordinate open entry, market liberalisation and competition in telecommunications, as well as to harmonise and further the regional policy objectives and overall development of telecommunications in the Contracting States. ECTEL is made up of a Council of Ministers, a Board of Directors, and a Directorate.
General Obligations a. The Contracting States undertake to put in place all appropriate measures, including the enactment of an appropriate legal and regulatory framework to promote the purposes of this Treaty, the performance of their obligations under this Treaty, the implementation of the decisions of the Council and other matters for the efficient and effective operations of ECTEL. b. The Contracting States undertake to put in place in their respective jurisdictions a Telecommunications regulatory body to be known as the National Telecommunications Regulatory Commission which shall co- ordinate and liaise with ECTEL.
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Annual Report 2011
3. NTRC OPERATIONS FOR 2011
3.1 Summary of Operations
In several developed countries, telecommunications regulators are now responsible for regulation beyond traditional core activities. Our regulatory regime however, continued to be limited to traditional core activities. For Instance, the current licencing arrangement does not provide for interconnection between VoIP2 and PSTN3 licensees, and for the assignments of numbers for VoIP services. The NTRC along with ECTEL are now actively engage in consultations on a new communications bill to address the current deficiencies.
During the year under review, the Term of Office of the 4th Commission expired and the 5th Commission was appointed. Several opportunities were provided for the professional development of Staff and Commissioners. The enhancements of the human resources were accomplished in collaboration with ECTEL, CTU, CTO and ITU.
Despite many challenges, 2011 was a year of significant achievements for the National Telecommunications Regulatory Commission (NTRC). The year began with the staging of the Recognition and Awards Ceremony on the 28th January 2011 which was the culmination of the programme of activities in observance of the 10th Anniversary celebrated under the theme: Recognising and Celebrating Achievements – 10 Years of Continuous Growth in the ICT Sector. A total of nine persons were honoured for their contributions to the establishment and achievements of the NTRC.
2 Voice over IP (VoIP) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone.
3 The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks. It consists of telephone lines, fiber optic cables, microwave transmission links, cellular networks, communications satellites, and undersea telephone cables, all inter-connected by switching centers, thus allowing any telephone in the world to communicate with any other. Originally a network of fixed-line analog telephone systems, the PSTN is now almost entirely digital in its core and includes mobile as well as fixed telephones. 7
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Following the launch of the Universal Service Fund Programme in the previous year, two Universal Service projects were awarded in 2011. Through the persistent work of the NTRC, the Universal Service Pilot Project, which was funded by the World Bank and the Government of the Grenada and executed by ECTEL, was officially awarded for the establishment of Community Access Points. The other project which was the first major project under the NTRC’s Universal Service Fund Programme, was also awarded in 2011 for the provision of Broadband Telecommunication Services to Remote Areas. Both projects were designed to increase broadband penetration and to bring broadband access to rural and underserved communities. This goal is in keeping with the Government’s ICT Strategy and Action Plan which is important to ensure harmonisation of national policy.
Another accomplishment was the establishment of a local Internet Exchange Point (IXP) of which Grenada is the first English speaking country in the Caribbean to launch a local IXP. The NTRC facilitated this process which was associated with the strategy to stimulate broadband penetration. The signature date and place was 17th May 2011 at the Caribbean Telecommunications Union (CTU) Caribbean ICT Roadshow.
The Government of Grenada and the NTRC hosted the Roadshow from 16th to 19th May 2011. The theme of the Roadshow was “Harnessing the Power of Innovation- The Engine for ICT-Enabled Development”.
In the year under review, a major milestone was the opening of the NTRC Headquarters on 13th October 2011 under the reign of the 4th Commission. With strong determination and prudent spending, the Commission secured a permanent location to house the NTRC Secretariat which will also serve as a center of excellence for telecommunications regulation offering developmental programmes. This training centre will complement the current ICT Centre for Excellence under the purview of the Ministry of ICT. The official opening of NTRC Headquarters was quite a memorable and successful event.
In spite of the prolonged economic crisis, the domestic market, particularly the telecommunications market, continued to be resilient. While there were no significant changes in the trends, the mobile market continued to grow in 8
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Annual Report 2011 comparison to the fixed voice and fixed internet market. The telecoms/ICT market was led by mobile services with penetration of 109%, followed by fixed line services with 25% penetration and fixed internet/broadband with 13% penetration. However mobile internet, which is growing in demand, remains unmeasured.
The following table (Table 1) shows the key telecommunications indicators for the sector.
2006 2007 2008 2009 2010 2011
Revenue $ 170,131,244 173,062,600 163,282,037 145,760,243 148,265,248 145,906,366 Investment $ 29,598,616 40,066,900 44,143,531 39,537,679 17,910,926 20,401,162 Employment 207 216 304 267 268 240
Fixed Line Subscribers 29,583 27,701 28,834 28,379 28,504 28,072 Mobile Subscribers 70,684 91,677 106,374 115,424 116,814 120,855 Fixed Internet Subscribers 6,281 7,038 11,792 11,999 13,801 14,674
Fixed Line Penetration 28% 26% 27% 26% 26% 25% Mobile Penetration 67% 85% 98% 106% 106% 109% Fixed Internet Penetration 6% 7% 11% 11% 13% 13%
Table 1: Key Telecommunications Indicators
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Annual Report 2011 3.2 The Commission
The 4th Commission term of office expired in November 2011. The members of the 4th Commission were reappointed by the Minister Responsible for Telecommunications, Senator the Honourable Denneth Modeste.
Members of the 5th Commission appointed with effect from 3rd November 2011 for a period of three years are as follows:-
Dr. Spencer Thomas - Chairman Mr. George Lashley - Commissioner Mr. Vincent Roberts - Commissioner Mr. Ruggles Ferguson - Commissioner Mr. Bryan Scott - Commissioner
During the year 2011, the Commission held thirteen (13) regular meetings. In addition, nine (9) meetings were held with Telecommunications Providers, one (1) meeting was held with the .gd Management Group and several other meetings were held with the ECTEL Secretariat and Consultants.
The listing of the major meetings of the Commission for 2011 is attached as Annex 1.
3.3 Staff
One new staff member was appointed to the Secretariat in 2011. Mr. John Gilchrist was appointed as the Telecommunications / ICT Specialist with effect from April 2011.
Present Staff at the Secretariat:
Mr. Aldwyn Ferguson - Coordinator Mr. John Gilchrist - Telecoms/ICT Specialist Mr. Timothy Scott - Telecoms Engineer Ms. Christa Burke - Universal Service Fund Administrator Ms. Hazel Ann Lewis - Administrative Officer Mr. Sean Francis - Operations Officer Ms. Cassandra Whiteman - Secretary Mrs. Lucille Sullivan - Office Attendant
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Annual Report 2011 3.4 Training (Courses/Seminars/Workshops)
In 2011 the NTRC continued to place emphasis on training. The following table (Table 2) provides a detail account of the training sessions.
COURSE/ SEMINAR/ TRAINING DATE DURATION VENUE ATTENDEE SPONSOR
Seminars attended for the period 2011 29th PURC/World Bank International Training 10-21 January, Gainesville, 12 days Mr. Vincent Roberts ECTEL/NTRC Program on Utility Regulations and Strategy 2011 Florida
Development of an investment promotion 20 January, GIDC Conference Mr. Aldwyn Ministry of 1 day strategy 2011 Room Ferguson Finance CTU 8th Caribbean Ministerial Strategic 8-11 February, Trinidad & Dr. Spencer Seminar and ENUM Seminar: ENUM 4 days NTRC 2011 Tobago Thomas Deployment in the NANP 9-10 February, Trinidad & Ms. Hazel Lewis, CTU Road show 2 days NTRC 2011 Tobago Mr. Maurice George
National Consultation on Draft electronic 17-18 Commissioners/ 2 days Grenada ECTEL Communications Bill February, 2011 Staff
24 February, GIDC Conference Mr. Aldwyn Ministry of Investment Promotion Strategy 1 day 2011 Room Ferguson Finance PM, Ministers, Office of the Orientation on draft Bill at the Office of the 17 February, Office of the 1 day Commissioners, Prime Minister/ Prime Minister 2011 Prime Minister ECTEL, Coordinator NTRC Belgium Institute Website Training April 2011 1 week Brussels Mr. Sean Francis of Natural Science
10-11 May, Commissioners/ 12th NTRC/ECTEL Consultative Forum 2 days Grenada ECTEL 2011 Staff
13-15 July, Paramaribo, Dr. Spencer LACNIC and LACNIC CARIBBEAN III 3 days 2011 Suriname Thomas NTRC
12-13 August, Commissioners and Dispute Resolution Training 2 days Grenada ECTEL/NTRC 2011 Staff
20-21 October, Brussels, Mr. Ruggles Broadband for delivering e-society 2 days NTRC/CTO 2011 Belgium Ferguson
Grenada National Consultation on Trade in 29 September, Grenada Mr. John Gilchrist, Ministry of 1 day Services in the EPA 2011 National Stadium Mr. Vincent Roberts Finance
Jan – May, Mrs. Cassandra BBA Accounting 5 Months SGU NTRC 2011 Whiteman
Oct - Dec ICT Center for Advance Diploma in Information Technology 3 Months Mr. Sean Francis NTRC 2011 Excellence
Oct - Dec ICT Center for Mr. John Gilchrist, Diploma in Database Technologies 3 Months NTRC 2011 Excellence Mr. Timothy Scott
Table 2: Training (Courses, Seminars, Workshops)
Mr. John Gilchrist was offered the opportunity to purse a course in China but was unable to attend. The course has been deferred.
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Annual Report 2011
3.5 Telecommunications Funds Collected
A total of EC$7,805,443.79 was collected from telecommunications providers and operators.
Classifications of funds collected in the year 2011 were as follows:-
Gov’t of Grenada: Licence Fees 5,112,722.95
ECTEL: Spectrum Fees 844,428.00
NTRC: Application Fees 48,607.38 Numbering Fees 95,585.00 Domain Names Funds 46,998.51 Universal Service Contributions 1,657,101.95 1,848,292.84
Total Funds Collected 7,805,443.79
Figure 1: Telecommunications Funds Collected for 2011
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Annual Report 2011 Annual licence fees for the period January to December 2011 were paid into the consolidated fund.
The spectrum fees were forwarded to the Eastern Caribbean Telecommunications Authority (ECTEL) for funding the regulatory regime.
Application fees, Numbering fees and Domain Names funds collected were retained by the NTRC to support programs/projects.
Universal Service Fund Contributions received from telecommunications providers were channelled to the Universal Service Fund which is managed by the NTRC.
Figure 2: Distributions of Telecommunications Funds Collected (2007 -2011)
3.6 Licences & Frequency Authorizations
Applications The processing of applications for licences in 2011 was again a major activity of the NTRC. A total of one hundred and one (101) licence applications were reviewed. Among these were one hundred (100) Class Licences and one (1) Individual
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Annual Report 2011 Licence. In addition to the applications for licences, a total of eighteen (18) frequency authorisations were also reviewed.
Licences and Frequency Authorisations Issued A total of eighty-three (83) class licenses and ten (10) frequency authorizations were issued during the year 2011.
A schedule of licences and frequency authorization for 2011 is attached as Annex 2. A schedule of licences granted by the Minister in 2011 is attached as Annex 3.
Amateur Radio In 2011, a total of seventeen (17) amateur radio licence applications were reviewed by the NTRC. Of these seventeen (17) licence applications; eleven (11) were foreigners applying for temporary licences. An amateur radio station licence was issued to the National Disaster Management Agency (NaDMA) for use of the amateur radio service to communicate in emergency and disaster situations.
The Amateur Radio Service Guidelines, which had previously undergone several consultations, were endorsed by the amateur radio clubs. The guidelines were finally implemented as a general policy governing the application, licencing and operation of amateur radio service in Grenada.
The NTRC has developed a short version of the amateur radio licence in the form of an ID card. Operators can now obtain the ID card as an addition to the full version of the amateur radio licence. This short version can be conveniently carried around in a wallet or otherwise. The ID card version of the amateur radio licence will be issued upon payment of the annual amateur radio licence fee and will also act as an annual endorsement for the amateur radio licence.
3.7 NTRC Website (www.ntrc.gd)
A new webpage was created for the NTRC’s 10th Anniversary celebration. The purpose of this webpage was to compile all information, presentations and photographs relating to the NTRC’s tenth anniversary celebration. The webpage, which can be found at http://ntrc.gd/10th-anniversary.html, will be used as an 14
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Annual Report 2011 archive for the 10th anniversary celebration.
The NTRC created Facebook and Youtube pages with the intention of boosting its relations with the general public. NTRC’s photographs, news items/notices and videos are continuously being uploaded to these pages. The Facebook page can be viewed and accessed from the home page of the NTRC website.
A total of eight consultations along with press releases, news items, USF documents, notices and photographs were posted on the website during the year. Also posted was a special banner together with information relating to the CTU/TEXPO ICT Roadshow.
A schedule of consultations is attached as Annex 4.
3.8 The NTRC 10th Anniversary Recognition and Awards Ceremony
The Recognition and Awards Ceremony culminated the programme of activities in observance of the 10th anniversary of the NTRC which was celebrated under the theme: “Recognising and Celebrating Achievements – 10 Years of Continuous Growth in the ICT Sector.” The ceremony was held at the Flambouyant Hotel on Friday, 28th January 2011.
The Prime Minister Honourable Tillman Thomas delivered the feature address.
Nine persons were honoured for their contributions to the establishment and achievements of the National Telecommunications Regulatory Commission.
The Awards were presented by His Excellency Sir Carlyle Glean, Governor General.
Recipients of the Awards were Senator the Honourable Gregory Bowen, Minister with Responsibilities for Telecommunications for the period 2001-2008, for his vision, leadership and establishment of the NTRC and Honourable Joseph Gilbert, Minister with Responsibilities for Telecommunications 15
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Annual Report 2011 for the period 2008 -2010, for his leadership and commitment to the Commission. Both Ministers served on the ECTEL Council of Ministers.
The other awardees were Dr. Spencer Thomas, long standing Chairman of the NTRC, Mr. George Lashley, Commissioner of the NTRC, Mr. Joseph Charter and Mrs. Avril Trotman-Joseph, former Commissioners of the NTRC, Mr. Robert Findlay, former Director of the NTRC and Ms. Hazel Ann Lewis and Mr. Sean Awardees at the NTRC Recognition and Awards Ceremony Francis, staff members of the NTRC.
Twenty-three persons were also publicly acknowledged for their contributions to the NTRC. This list included former and present members of staff and Commissioners of the NTRC, ECTEL Board Members and Officials of the Attorney General Office.
The list of persons who received honourable mention is attached as Annex 5.
3.9 Universal Service Fund4
At the start of 2011, the Commission identified the disparity in broadband services as an area for development. This formed part of the platform on which projects and activities were undertaken under the Universal Service Fund (USF) for the period under review. Notwithstanding the time lag between indentifying and executing projects, the NTRC has managed to successfully undertake three projects at the end of 2011. These projects were the ECTEL/NTRC Universal Service Fund Pilot Project, the Caribbean Telecommunications Union (CTU)/Government of Grenada ICT Roadshow Project and the NTRC USF Broadband Telecommunications Services to Remote Areas Project.
The USF Pilot Project, which is collaboration between the NTRC and ECTEL,
4 Extracted from the USF Annual Report 16
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Annual Report 2011 continued into 2011. After a competitive bidding process, the USF Pilot Project Contract was awarded to Columbus Communications Trinidad (Barbados) Inc. A total of ten communities will benefit from the USF Pilot Project. This project will establish and maintain Community Access Points (CAPs) offering internet and related services, and providing related training in the area of Information and Communication Technology (ICT). This project was 80% completed by the end of the year 2011.
The NTRC together with the Government of Grenada and Caribbean Telecommunications Union spearheaded the Grenada leg of CTU Roadshow dubbed “TEXPO”. This project was geared at educating the general public on the transformative power of ICT as an engine of change in today’s society. A total of EC $49,472.27 of the Universal Service Funds was used to fund this capacity building project. This event included a series of activities centred around the theme “Harnessing the Power of Innovation – An Engine for ICT Enabled Development”. These events included an exhibition, an island caravan, workshops and presentations on ICT. This project targeted a wide cross section of the population, particularly the rural communities.
In addition to the above, the NTRC commenced the tender for the first Universal Service Fund Project which will see the expansion of broadband telecommunications services to the underserved communities of Morne Longue in the Parish of St. Andrew and Darvey/Prospect in the Parish of St. Patrick. This project will see the availability of quality broadband services to residents of these communities by the latter part of 2012. The Contract to implement this project, through a competitive bidding process, was won by Cable & Wireless Grenada Limited trading as LIME in the amount of EC $512,442.23. The Contractor, by virtue of the Contract, is expected to establish a telecommunications transmission infrastructure which will facilitate the transmission of broadband telecommunications services to the remote areas of Morne Longue, St. Andrew and Darvey/Prospect, St. Patrick within six months of signing the Contract. The Contractor will also be responsible to roll out telecommunications services to the residents of the aforementioned communities within one year of signing the Contract and will be responsible to remain in the communities for the duration of five years after the roll-out of services. The infrastructure will also be available to other telecommunications providers who may enter into these areas to provide services to the residents.
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Annual Report 2011 All of the above projects were undertaken within the regulatory framework of the USF. These accomplishments were also in keeping with the International Telecommunications Union’s theme for the year, “Better Life in Rural Cities with ICTs.”
USF contributions for the period recorded a 5.37 percent increase from 2010. Despite the continued global economic conditions and the domestic economic climate, the USF contributions in 2011 increased slightly in comparison to 2010. A total of EC $1.6 Million was collected in fund contributions from the telecommunication providers in 2011. At least 90 percent of these funds will be channelled into the telecommunications sector in an effort to aid in its development. A maximum of 10% is earmarked for administrative expenses.
For 2011, contributions were received from the following telecommunication providers: Cable & Wireless Grenada Limited trading as LIME Digicel Grenada Limited Columbus Communications Grenada Limited trading as FLOW Affordable Island Communications, Inc (AIsleCom)
The forecast for the next year’s USF contributions indicates that fund contributions will be approximately EC $1.6 Million based on statistics from the Central Statistics Office who anticipates a 1.9 percent increase in economic growth for the next fiscal year.
Figure 3: Fund Contribution from Telecommunications (2009 -2011) Source: NTRC
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Annual Report 2011
Broadband Commission sets new targets for countries worldwide
At its fourth meeting, held during Telecom World 2011 on 24–25 October, the Broadband Commission for Digital Development set four important targets to be reached by 2015. These are:
1. Making broadband policy universal. By 2015, all countries should have a national
broadband plan or strategy or include broadband in their universal access/service
definitions.
2. Making broadband affordable. By 2015, entry-level broadband services should be made
affordable in developing countries through adequate regulation and market forces (for
example, such services should cost less than 5 per cent of average monthly income).
3. Connecting homes to broadband. By 2015, 40 per cent of households in developing
countries should have Internet access.
4. Getting people online. By 2015, Internet user penetration should reach 60 per cent
worldwide, 50 per cent in developing countries and 15 per cent in least developed countries.
Source: ITU NEWS. No. 10, December 2011
3.10 Internet Exchange Point (IXP)
The Grenada Internet Exchange Point (IXP) was launched on the 17th of May, 2011 as part of the highlights of the Caribbean Telecommunication Union’s (CTU) Caribbean ICT Roadshow. The Secretariat, on behalf of the Government of Grenada, played an important role in facilitating the process. The main players were the NTRC and local Internet Services Providers.
The establishment of the IXP was part of a strategy to stimulate broadband penetration, reduce costs and provide a level playing field for Internet Protocol interconnection.
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Annual Report 2011 The fact is that almost all internet traffic in nearly every developing country must travel across multiple hops to get routed and exchanged via a backbone in another country before it reaches its destination. In other words, nearly all internet traffic in developing countries - even traffic from one Internet Service Provider (ISP) to another ISP in the same country - is routed overseas, most often via the United States or Europe.
Thus, it is evident that the operation of a local IXP in Grenada will bring tremendous benefits in the following ways:
Local Organisation/Citizens Foster the development of local content ( keeping local content local) Improve traffic efficiency in terms of bandwidth speeds (downloads and uploads) Lower cost for services
ISPs/Content Providers/ Network Operators Increase network capacity Improve quality of service by reducing the transmission time, number of routers, and distance traffic must travel; as a result, add value to an ISP service subscription. This creates new growth and development opportunities, Provide a neutral, universally supported “clearing house” for the exchange of traffic, making it possible to keep local traffic local.
In facilitating the establishment of the Grenada IXP, the Secretariat conducted a total of five (5) IXP meetings between the periods of March to July, 2011. The following were achieved:
Signing of Memorandum of Understanding (MOU) between (LIME and FLOW) - 6th May 2011 Temporary housing and testing of IXP switch - 1st Traffic Exchange – 11th May 2011 Signing of IXP agreements between (LIME and FLOW) 12th May Agreement on a neutral facility for the permanent housing of the IXP – 28th April 2011 Launch of Grenada IXP - 17th May 2011
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Annual Report 2011 Currently, the IXP is temporarily housed at Columbus Communication (Flow) facility and local traffic is being exchanged between ISPs (LIME and Flow).
Figure 4: Daily Traffic exchange between LIME and Flow
At present the Secretariat is facilitating the establishment of a neutral facility to permanently house the IXP.
NTRC acknowledges the contribution of Caribbean Telecommunication Union (CTU) for their technical assistance as it relates to the IXP implementation. Packet Clearing House is also acknowledged for its donation of an IXP switch.
3.11 CTU Road Show:
The Government of Grenada and the NTRC hosted the Caribbean Telecommunications Union’s (CTU) Caribbean ICT Roadshow from 16th to 19th May 2011. The theme of the Roadshow was “Harnessing the Power of Innovation - The Engine for ICT-Enabled Development”.
The Roadshow was designed to: (i) Educate and raise public awareness on the transformative power of Information and Communications Technologies (ICT) (ii) Foster national development and transform societies and economies.
The initiative advocated the need for innovation when incorporating ICT tools so as to realize the full potential of the technologies.
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Annual Report 2011
Grenada was the 15th country to benefit from the Roadshow initiative. Grenada edition branded “TEXPO” featured the following:-
Youth Forum ICT Innovator’s Forum ICT Exhibition Community Outreach to Carriacou, Gouyave and Grenville ICT and the Government Parents and Guardians forum Internet Governance ICT and You Markets Briefs
These activities together represented a unique opportunity to educate all sectors of the national community on the importance of ICT in defining a new developmental path for Grenada.
The Roadshow included hands-on workshops, lectures and demonstrations designed to educate and raise awareness on the potential of ICT in fostering development. It brought together diverse stakeholders involved in the provision of ICT CTU/TEXPO ICT Road Show - Youth Forum infrastructure, applications and services together with government policy makers and regulators. There was a strong emphasis on innovation and entrepreneurship in the use of ICT.
The objectives of the Roadshow were as follows:-
To build awareness of the innovative and effective use of ICT among the public sector, the private sector and civil society
To foster innovation in the application of ICT to Caribbean challenges in government, the private sector and civil society
To accelerate the effective use of ICT by government in order to promote transparency and efficiency in delivery of public services
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Annual Report 2011 Role of the National Telecommunications Regulatory Commission in the staging of the CTU Caribbean Roadshow:
Part funded by the NTRC Universal Service Fund ($49,472.27).
NTRC was represented by Ms. Hazel Ann Lewis on the Planning Committee.
Commissioner Vincent Roberts gave remarks at the Opening Ceremony which took place at the Flamboyant Hotel on May 16th, 2011.
Dr. Spencer Thomas, Chairman, made presentations on the following topics:- o The ICT Revolution-The Regulatory Challenge. o The Value of a National IXP – A Critical Internet Resource
Commissioner, Ruggles Ferguson, made a presentation on the topic:- o ICT the Law and the Citizen
Commissioner Vincent Roberts represented the NTRC on the Hot Seat Panel Discussion on the topic, Number Portability.
Mr. Aldwyn Ferguson, Coordinator (Ag) represented the NTRC on the Internet Exchange Point (IXP) Press Conference.
The NTRC operated an informational booth at the ICT Exhibition.
NTRC Staff also participated in the Community Outreach Programme which took place in the various communities of Grenada and Carriacou.
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3.12 TEXPO: ICT Roadshow 2012
The TEXPO Organizing Committee organized a series of meetings which started on July 14, 2011.
Consensus was reached on the following Theme for the year 2012 “Connecting Communities Through Emerging Technologies”. The tag line for TEXPO – “Think Technology”.
The Roadshow was also planned to coincide with World Telecommunications and Information Society Day (WTISD) on May 17, 2012.
World Telecommunication and Information Society Day
The purpose of World Telecommunication and Information Society Day (WTISD) is to help raise awareness of the possibilities that the use of the Internet and other information and communication technologies (ICT) can bring to societies and economies, as well as of ways to bridge the digital divide.
17 May marks the anniversary of the signing of the first International Telegraph Convention in 1865 and the creation of the International Telecommunication Union.
2012
The theme for 2012 WTISD, “Women and Girls in ICT”, aims to ensure that this vulnerable female half of the world’s population will march forward as equals. Gender equality is a basic human right enshrined in the UN Charter, and it is one of the main objectives of the UN Millennium Development Goals (MDGs). ICTs are tools that can help accelerate progress towards achieving this target, and it is for this reason that ITU Council proposed that ITU focus its efforts this year on women and girls, using the power of ICTs to provide new digital opportunities to end discrimination and empower the female half of the world’s population to achieve their rightful place as equals in the world. And this effort with ICTs must begin not only from the cradle, but from antenatal health care, reaching out to the remotest communities – with every mother, every girl and every woman guaranteed her birthright.
Source: ITU NEWS 2012
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3.13 NTRC Building Project
By letter dated 9th February 2011, from the Ministry of Works, Physical Development and Public Utilities, the NTRC was advised that Cabinet approved the following:- NTRC to function as an Agent of the Government of Grenada to sign the Purchase Agreement, to engage service providers, to make appropriate and timely payments from its Building Account, to secure the property and to manage the process of retrofitting the building
NTRC then proceeded to purchase a property owned by Mr. George Knights at a cost of EC$840,000.00. The property is situated at on Maurice Bishop Highway, Grand Anse, St. George
On 19th May 2011, Gleans Construction & Engineering Co. was contracted to be the Client Representative on the NTRC Headquarters Refurbishment project.
On 27th June 2011, Creative Designs and Building Construction Company Ltd agreed to the renovation and conversion of the existing restaurant and residential property into commercial offices and administrative headquarters. The contract sum was $777,765.73
On 13th October 2011, the NTRC Headquarters was officially opened.
On 28th October 2011, the Office of the NTRC was relocated to the NTRC Headquarters at the Maurice Bishop Highway
The Building Project (NTRC Headquarters) cost as at 31st December 2011 was EC$1,694,617.71
Original Building: February 2011 NTRC Building: February 2012 Pre construction Post construction
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3.14 Official Opening of the NTRC Headquarters
The Official Ceremony to mark the opening of the new NTRC Headquarters, Maurice Bishop Highway, Grand Anse, St. George’s took place on the evening of 13th October 2011. NTRC Grenada is the first of NTRC among ECTEL Member States to own its Headquarters.
The distinguished guests were the Hon. Prime Minister Tillman Thomas, Minister Responsible for Telecommunications Sen. the Hon. Denneth Modeste, the Former Minister Responsible for Telecommunications Hon. Joseph Gilbert, other Ministers and Permanent Secretaries. Other guests included Telecommunications Providers, Radio Broadcasters, other Radio Operators, Domain Name Group Members, USF Committee Members, ECTEL Representative and all the other NTRC’s.
The feature address was delivered Prime Minister Hon. Tillman Thomas who applauded the achievements of the Grenada’s National Telecommunications and Regulatory Commission (NTRC) for its management of the telecommunications sector in Grenada. The Prime Minister said the efforts of the Commission have assisted in positioning Grenada to take advantage of the opportunities that were once only available to populations of first world countries. He also said that the steps taken by the NTRC provide “a platform on which we can successfully construct the framework for knowledge based society that meets the challenges of this global environment, including employment, communications and education”.
The former Minister Responsible for Telecommunications Hon. Joseph Gilbert delivered some brief remarks and the Minister Responsible for Telecommunications Sen. the Hon. Denneth Modeste also addressed the gathering.
The Chairman Dr. Spencer Thomas stated in his remarks that the new Headquarters will be a center of excellence for telecommunications regulation, complementary to the ICT Centre of Excellence, complementary to the CKLN, and others. He also indicated that Commissioners are all geared up and fully committed to advance the national telecommunications industry and to achieve the objectives of ECTEL, the NTRC and the telecommunications policy of the Government of Grenada.
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The ‘News Release’ from the Office Prime Minister is attached as Annex 6.
The Hon. Prime Minister Tillman Thomas Cutting the ribbon to officially open the building.
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3.15 Regulatory Issues
The following telecommunications regulations are pending promulgation having been approved by ECTEL
Telecommunications (Retail Tariff) Regulations Telecommunications (Amateur) Regulations
Further to the ECTEL recommendation, the following telecommunications regulations are under further review by ECTEL:
Telecommunications (Dispute Resolution) Regulations Telecommunications (Licensing and Authorisation) Regulations
The list of promulgated telecommunications regulations is attached as Annex 7.
3.16 Draft Electronic Communications Bill
The Eastern Caribbean Telecommunications Authority (ECTEL) and the National Telecommunications Regulatory Commission (NTRC) hosted a national consultation on the 17th - 18th February 2011, to discuss a new draft Bill to regulate the telecommunications and ICT sector in the Member States. The consultation involved the telecommunications service providers, broadcasters, representatives of private and public sector agencies and companies who are engaged in the provision of Information and Communications Technology (ICT) services.
The main objectives of the consultation were: To discuss the provisions of the new draft Bill, To facilitate feedback on the draft To make recommendations on issues to be addressed in a new Bill.
The new Bill is designed to ensure that ECTEL and the National Telecommunications Regulatory Commissions have regulatory oversight of the ICT sector in an open, fair, independent and transparent manner. It is a response to the changes which have occurred in the telecommunications and ICT sector during the first decade of operations of ECTEL and the NTRCs.
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Discussions on the Bill took place in 2011. This formed part of a series of national consultations and meetings in all the Member States of ECTEL which were designed to facilitate widespread public participation in the formulation of new legal arrangements for the regulation of the Telecommunications and ICT sector. The draft Electronic Communications Bill is available at www.ntrc.gd.
3.17 Interconnection Services5
Telecommunications Providers operating from separate networks are required to have Interconnection Agreement to facilitate the communication between customers of different networks. No Interconnection Agreements were negotiated in 2011.
For the year under review, interconnections between the Telecommunications providers were governed by the following Interconnection Agreements which were approved by the Commission prior to 2011.
Interconnection Agreement between Cable & Wireless Grenada Ltd. and Affordable Island Communications, Inc. Variation Interconnection Agreement between Cable & Wireless Grenada Ltd. and Columbus Communications Grenada Ltd. 2nd Interconnection Agreement between Cable & Wireless Grenada Ltd. and Digicel Grenada Ltd. Interconnection Agreement Digicel Grenada Ltd. and Affordable Island Communications, Inc. Interconnection Agreement Digicel Grenada Ltd. and Columbus Communications Grenada Limited.
5 Interconnect Services is defined in the regulations as: “services provided by public network operators to other public network operators linking the public telecommunications networks or telecommunications services of both parties to –
(a) allow the user of the public telecommunications services of either party to communicate with the users of the telecommunication services of the other; and (b) access the services provided by the other operator or service provider.”
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3.18 New Price Cap Plan
Further to the implementation of the second Price Cap Plan in 2010, the year under review saw the final stage of reduction of the fixed to mobile (FTM) calling rates down to $.40.
The Price Cap Plan for regulating fixed-line services of Cable & Wireless saw a phased reduction to Cable & Wireless fixed to mobile (FTM) calling rates in 2010 and this reduction continued into 2011. The schedule of the proposed reduction for 2011 was as follows:
Effective Date of Price Reduction FTM Maximum Price April 1, 2011 - 3rd reduction $0.49 October 1, 2011 - 4th reduction $0.40
In 2011, the rate for fixed to mobile calls was reduced from 54 cents to 40 cents however the local fixed voice traffic significantly declined as Figure. 10 of Section 6, “Trends in Telecommunications indicates”.
3.19 Telecommunication Numbering
3.19.1 Numbering Issue
Pursuant to Section 4 (2) of the Telecommunications Numbering Regulations SRO 15 of 2009; The Commission shall maintain control of all telecommunications numbers to ensure fair and efficient use of them by: (a) Performing proper planning, allocations and monitoring; (b) Maintaining the National Telecommunications Numbering System Register of all providers in respect of the numbers assigned to them.
As at the end of 2011, a total of sixty nine (69) blocks of short codes and fifty four (54) blocks of Central Office Codes were issued by the NTRC.
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3.19.2 Numbering for VoIP Services
In developing countries, Internet Services Providers (ISPs) with Internet Protocol (IP) Networks are starting to gain a part of the voice market. These services are most often referred to as Voice over Internet Protocol (VoIP) services as a substitute for traditional voice services such as (PSTN6, ISDN7, GSM8, etc.).
In 2011, an Internet and Network Services Provider was denied for the assignment of Central Office Codes (Telephone Numbers) to offer VoIP services in Grenada. This issue occurred due to the absence of a regulatory framework that allows VoIP providers to acquire Central Office Codes. Therefore, the interoperability with traditional voice services is a critical success factor and this means that these services need adequate access to other public networks and to numbers for their subscribers.
It should also be noted that the Numbering Plan states that Central Office Codes are for use on the Public Switched Telephone Network (PSTN) and that applicants must be licensed to operate in the geographic area codes indicating the area and the service for which the numbers are being required in a Public Switched Telephone Network.
The challenge here is the lack of an existing regulatory framework (numbering and interconnection) for IP Networks in Grenada and the other the ECTEL Member States. The current numbering paradigm as applied to telephone numbering responsibilities and obligations needs to change in this developing environment. The change is a complex problem to solve because today’s existing numbering framework for the assignment of Central Office Codes only provides for the holders of a Public Fixed line and Public Mobile telecommunications licenses who possess a license for the ownership and establishment of a PSTN.
In order to support the interoperability of PSTN and an IP Networks in the ECTEL
6 PSTN - Public Switched Telephone Network 7 ISDN - Integrated Services Digital Network 8 GSM- Global System for Mobile Communication
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Annual Report 2011 Member States, it is necessary that all numbering issues need to be identified and examined to determine their impact on the existing Numbering Plan.
Adapting regulatory frameworks to accommodate the transition to IP Network would take time, considerable resources and, quite often, repeated attempts. The countries where a clear and well-established framework exists for the provision of VoIP services have only achieved this through a process of regular and repeated consultations.
Therefore, in order to propel forward, ECTEL/NTRCs will address these issues through consultations with the existing telecoms providers and the adoption of best industry practices for the establishment of a framework that would allow for the allocation of numbers to both PSTN and VoIP service providers.
3.20 Spectrum Management
Reference to the Frequency Allocation Plan for Grenada, the 2100 MHz band which was set on reserved for the future implementation of International Mobile Telecommunications-2000 (IMT-2000) was made available. In 2011, a block of frequencies was allocated to a telecoms operator to provide 3G cellular mobile services which increased the number of bands from four to five bands of the spectrum allocated for the provision of cellular services in Grenada. These are the 800 MHz, 900 MHz, 1800 MHz, 1900 MHz and now the 2100 MHz band.
The FM spectrum band was scrutinized to validate the frequency occupancy of the band, interference and illegal operations of unauthorized broadcasters. As a result of the action taken the following was observed: Twenty-five percent (25%) band occupancy of the FM radio frequency band was measured. Twenty-five (25) active frequency carriers were identified Three (3) out of the twenty-five (25) active frequency carriers were concluded to be operating without frequency authorization.
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Annual Report 2011 With regards to the approach taken above to perform spectrum band occupancy measurement, the NTRC will continue to investigate the wireless services spectrum band (for example mobile cellular bands, land mobile band, aeronautical mobile band, etc.) to provide statistical information on the availability of spectrum for other potential users .
The listing of licence FM Radio Broadcasters is attached as Annex 8.
3.21 Domain Names Administration (.gd ccTLD)
Pursuant to Section 52 of the Telecommunications Act 31 of 2000, “The Commission shall assume responsibility for the registration and management of the internet domain names.” These domain names are managed by the NTRC and administrated by AdamsName limited who has a contract to manage the registration and technical operation of the country-code Top-Level Domain (ccTLD).
AdamsNames manages the .gd ccTLD in accordance with procedures generally accepted by the global internet community and for the benefit of the NTRC, the Government and people of Grenada. Revenues generated from sales are allocated at a ratio of 70:30 meaning, seventy percent goes to AdamsNames and 30 percent to the Government of Grenada. Revenues are calculated as total paid invoice less credits and refunds, exclusive of Value Added Tax (VAT)
The following are the domain registration statistics as of end of December 2011:
Total registered domains 5,774 Active registered domains 3,685 Public Bodies registered domains 2,089
It should be noted that Doman names are issued free of charge to all Public Bodies.
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Annual Report 2011 Active Number Of Domain Names And Resellers By Country
Country # ccTLD Reg. Resellers Australia 18 1 Canada 103 1 Denmark 51 1 France 66 3 Germany 1952 5 Grenada 552 4 Italy 7 1 Japan 6 1 Liechtenstein 5 1 Luxembourg 36 1 Norway 21 1 Spain 7 1 Sweden 119 1 United Kingdom 21 3 United States 721 5 Total 3685 30
Table 3: Domain Names and Resellers per Country
During the last quater of 2011 there was a slight increase in the numbers of local resellers. Two additional resellers joined the ranks bringing the total amount of local resellers to four. The total amount of .gd ccTLD registrations as of December 201 amounts to five hundred and fifty two (552). The graphical representation (Figure 5) of .gd Domian Name registration, local registration is promising despite the competitivness of low cost alternatives (.COMs and .ORGs).
Local .gd Domian Names Resellers Statistics
Figure 5: Local .gd Domain Names Resellers
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Given the trends in doman names development and the exponential growth in ICTs, the potential for exponential growth for the .gd ccTLD is feasible, thus the following will be pursued by the NTRC in its current work plan in an effort to further increase the share of profit that can be derived.
An aggressive strategic marketing strategy to promote the .gd ccTLD both locally, regionally and internationally
A phased approach migration plan to relocate the operation and administration of the .gd ccTLD to Grenada.
3.22 National Emergency Telecommunications Committee
The National Emergency Telecommunications Committee (NETC) is a sub- committee of the National Emergency Advisory Council (NEAC). The NETC is chaired by National Telecommunications Regulatory Commission and comprises representatives from the following Organizations:
Cable & Wireless Grenada Ltd. trading as “LIME’”. Digicel Grenada Ltd. Columbus Communication Grenada Limited trading as “FLOW” The Royal Grenada Police Force. The Grenada Amateur Radio Society. The Grenada Citizen Band Operators (CB'ers). The St. George’s University The Ministry of Fisheries Grenada Port Authority. GRENLEC The Meteorological office The Grenada Red Cross Government Information Services
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One of the objectives of the Committee is to provide the basis for the coordination of telecommunications resources in the event of a disaster. A total of three (3) meetings were held by the NETC during the year 2011 to ensure the availability of telecommunications resources in such cases.
In order to test the effectiveness of the National Disaster Management Plan for Grenada, the Grenada Red Cross organised a two days simulation exercise in Victoria, the Parish of St. Mark’s. The simulation exercise was based on the theory of a tsunami warning which occurred due to the spur of the undersea volcano “Kick-'em-Jenny” in the north of the Island.
At the conclusion to the exercise, many glaring weaknesses of the necessity for emergency telecommunications infrastructure to overcome the difficulty caused by our geological land structure were observed.
In order to conquer these limitations proper radio frequency (RF) propagation studies, appropriate communications equipment and frequent simulation exercises are recommended to enhance the requirements of disaster preparedness.
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4. Financial Report
4.1 Financial Statements
i. BALANCE SHEET
As at 31st DECEMBER 2011
Notes 31-Dec-11 31-Dec-10
Assets
Cash 167.11 23.01 Cash in Bank - Operational Account 304,031.22 185,340.90 Building Fund 2 76,386.21 1,311,334.77 Contingency Fund 3 109,324.24 105,917.77 Domain Names/Numbering Fund 4 77,037.07 276,313.45 Termination Benefit Fund 5 168,735.69 123,834.40 Universal Service Fund 6 3,598,560.28 1,992,362.37 Fixed Assets 9 1,715,251.89 41,393.13
TOTAL ASSETS 6,049,493.71 4,036,519.80
Liabilities And Reserves
Reserves 10 Reserves, beginning of the year 1,945,915.79 1,630,514.28 Increase(Decrease) for the year 288,779.99 315,401.51 Capital Grant for the year - - 2,234,695.78 1,945,915.79
Liabilities 7 3,814,797.93 2,090,604.01
TOTAL LIABILITIES AND RESERVES 6,049,493.71 4,036,519.80
Coordinator Chairman
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4.1.2. INCOME STATEMENT
FOR THE YEAR ENDED 31St DECEMBER 2011
Notes Funding (Operational) 1 Receipts from ECTEL $187,125.00 Receipts from ECTEL $187,125.00 Receipts from ECTEL $187,125.00 Receipts from ECTEL $193,008.50 754,383.50
USF- Administration 74,072.52 USF- Project 49,472.27 Gain(loss) on Sales/Disposals of Fixed Assets -
Operational Funds 877,928.29
Less: Expenses Salaries & Allowances 334,916.49 NIS Contributions 10,101.00 Medical/Travel Insurance 8,271.42 Commissioners' Fees 72,000.00 Postage & Courier 3,749.35 Telecommunications 26,574.97 Electricity 34,226.38 Water 2,898.60 Insurance 2,206.51 Bank Charges 740.40 Stationery & Office Supplies 12,123.73 Other Office Expenses 9,766.10 Copier Rental 6,955.20 Repairs & Maintenance - Equipment 6,706.71 Motor Vehicle & Travel Expenses 18,675.26 Repairs & Maintenance - General 14,879.30 Office Rental 72,886.50 Depreciation 8 & 9 19,814.70 Public Notices / Public Relations 263.00 Meetings & Conferences / Training 29,447.19 Meetings & Conferences –Local 44,319.36 Consultancies & Professional Fees 15,841.24 Subscription 2,368.41 USF Admin Expenses 74,072.52 USF Project Expenses 49,472.27 TOTAL EXPENSES (873,276.61)
Sub Total 4,651.68
Add: Interest 34,640.12 Domain Names /Numbering Fees 142,573.51 Application Fees 48,607.38 Termination Benefit 40,670.00 Building 17,637.30 Reserves Increase(Decrease) for the period 288,779.99
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Annual Report 2011 4.2 NOTES TO THE FINANCIAL STATEMENTS
1. Funding (Income)
For the year 2011, the operations of the Commission were funded by remittances from ECTEL. All Frequency Authorisation (spectrum) fees collected by the Commission were assigned to ECTEL for funding the regulatory regime. This is in keeping with the decision of the Council of Ministers of ECTEL at a Policy meeting on May 2, 2003. The NTRC received an apportionment of the fees pooled and managed by ECTEL
The Universal Service expenses were funded from the Universal Service Fund managed by the NTRC.
2. Building Fund
Building Fund, beginning of the year 1,311,334.77
Funds from A/C#695336 40,011.31 Transfer from Domain Names/Numbering Fund 350,000.00 Interest 18,837.15 Rental Allocation 24,000.00 ______1,744,183.23
Less: Building Expenses - Capital Works (1,621,423.01) Less: Building Expenses - Insurance (6,362.70) Less: Other Building Operational Expenses (40,011.31) ______Building Fund – December 31, 2011 __76,386.21
3. Contingency Fund
Contingency Fund, beginning of the year 105,917.77
Add: Interest on Term Deposit 3,406.47 ______Contingency Fund, December 31, 2011 _____109,324.24
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Annual Report 2011 4. Domain Names Fund/ Numbering Fees
Domain Names / Numbering Fund, December 31, 2010 276,313.45
Add: Interest 8,150.11 Add: Domain Names Fund - 2011 46,998.51 Add: Numbering Fees - 2011 95,575.00 Transfer to Building Fund (350,000.00) ______Bank Balance, December 31, 2011 _____77,037.07
5. Termination Benefit Fund
Employer Retirement Benefits The Commission maintains a termination benefit fund in accordance with the Employment Act to provide for a termination allowance where gratuity is not payable. The funds are now held in a separate account. The cost of providing the benefit is charged to the income statement yearly.
Movement in Termination Benefit Fund Plan Fund, beginning of the year 2011 $123,834.40 Contributions $40,670.00 Benefits Paid - Add: Interest $4,231.29 ______Plan Fund, end of year 2011 $168,735.69
6. Universal Service Funds
Pursuant to Section 43 of the Telecommunications Act 31 of 2000, there shall be established a Fund to be known as the Universal Service Fund (USF), which Fund shall be managed by the Commission in accordance with the Telecommunications (Universal Service Fund) Regulations SRO 21 of 2009. The Fund’s income shall be deposited in separate bank account. A portion of 10% (max) of the Fund’s income is allocated for administrative expenses. This portion of the Fund is shown in the Income Statement.
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Universal Service Fund, beginning of the year 2011 $1,961,723.21 Contributions Collected - 2011 1,657,101.95 Add: Interest 108,549.90 Less: USF Expenses - 2011 (74,072.52) Less: USF Project – 2011(Capacity Building) (49,472.27) ______Universal Service Fund, end of year 2011 $3,602,236.41
Fund Report for the Years 2009 to 2011
INCOME Contributions 3,636,788.77 Interest on Deposit 161,946.08 Fund’s Income 100% 3,798,734.85 Less: EXPENSES Projects 49,472.27 Admin Expenses 3.9% 147,026.17 Total Expenses 196,498.44
Universal Service Fund Balance $3,602,236.41 Less: Fixed Assets as at December 31, 2011 3,676.13 ______USF Cash, December 31, 2011 $3,598,560.28
7. Liabilities
Universal Service Fund $3,598,560.28 Telecoms Fess Payable 170,916.96 Accounts Payable – other 45,320.69
TOTAL 3,814,797.93
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Annual Report 2011 8. Depreciation
Depreciation is provided on the straight-line method at rates designed to allocate the cost of the assets over the period of their estimated useful lives. These rates are as follows: Computer & Equipments 33 ½% Furniture & Fixtures 10-20% Appliances 20% Building 2.5%
9. Fixed Assets
The following table shows the changes to the Fixed Assets.
Fixed Assets For the Year Ended December 31, 2011
Computer Furniture & Appliances Building Total Equipment Fixtures
COST Balance at Dec. 31, 2010 87,228.48 63,785.66 6,012.78 - 158,026.92
Additions for the year 39,670.31 5,759.45 - 1,648,243.70 1,693,673.46
Sales/Disposals (15,263.64) - (2,067.70) - (17,331.34)
_ Balance at Dec. 31, 2011 111,635.15 69,545.11 3,945.08 1,648,243.70 1,834,368.04
ACUMMULATED DEPRECIATION Balance at Dec. 31, 2010 70,578.09 39,708.21 6,347.50 - 116,633.80 Depreciation for the year 13,334.57 6,217.66 262.66 - 19,814.69 W/back on Sales/Disposals (15,263.64) - (2,067.70) - (17,331.34)
Balance at Dec. 31, 2011 68,649.02 45,925.87 4,542.26 - 119,117.15
NET BOOK VALUE 2011 42,986.13 23,619.24 402.82 1,648,243.70 1,715,251.89
NET BOOK VALUE 2010 16,650.39 24,077.45 665.28 - 41,393.12
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10. Reserves
The following table shows the changes to the Reserves of the Commission.
Balance at Net Balance Reserves Category Dec. 31, 2010 Movement Dec. 31, 2011
Operational – Cash 37,526.19 (47,768.97) (10,242.78)
Operational – Assets 41,393.13 1,673858.76 1,715,251.89
Application Fund 49,596.08 48,607.38 98,203.46
Contingency Fund 105,917.77 3,406.47 109,324.24
Building Fund 1,311,334.77 (1,234,948.56) 76,386.21
Domain/Numbering Fund 276,313.45 (199,276.38) 77,037.07
Termination Benefit Fund 123,834.40 44,901.29 168,735.69
______
1,945,915.79 288,779.99 2,234,695.78
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5. THE STATUS OF COMMUNICATIONS
5.1 Economic Performance 2011
The Grenadian economy continues to show improvement in the face of continued global economic crisis. The economy for the first time since 2009 recorded a positive economic growth of 1.1 percent in real terms. This data was extracted from the Eastern Caribbean Central Bank’s website.
Minister Honourable V. Nazim Burke
“I am pleased to report that the economic downturn, which began in 2008, has ended. After contracting by 5.7% in 2009 and 1.3% in 2010, the Grenadian economy grew by 1.1% in 2011. The recovery was led by growth in Agriculture by 8.1 percent, Tourism by 4.1 percent, Education by 1.8 percent and Manufacturing by 1.5 percent.”
Source: 2011 Budget Statement
Amidst the rise in gas prices and the decline in major sectors of the economy, such as Fishing and Construction, the performance of the Grenadian economy for the period under review was notable in comparison to other regional economies including Trinidad, Barbados, St. Lucia and St. Kitts.
Real GDP Growth (%) by Selected CARICOM Countries 2010 – 2012
Country 2010 2011 ( Preliminary ) 2012 (Forecast) Barbados 0.3 0.3 1.2 Trinidad -0.6 -1.4 2.6 Saint Lucia 4.4 0.7 3.5 Grenada -1.3 1.1 1.9 St. Kitts -2.7 -1.0 1.9 Table 4: Recent Economic Performance of Selected CARICOM Countries Sources: Ministry of Finance
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Annual Report 2011 Gross Domestic Product (GDP) Real Growth (%) by Sectors 2005 – 2011
Percentage % Sector 2005 2006 2007 2008 2009 2010 2011
Agriculture -55.84 45.78 1.13 10.77 20.99 -11.38 8.11 Crops -66.56 72.94 -0.99 13.72 24.71 -15.31 9.28 Livestock 35.68 -5.08 14.62 -1.32 7.73 2.82 3.50 Forestry 0.12 -17.05 -6.48 7.56 2.99 18.52 5.00 Fishing 0.28 6.00 2.80 7.25 -0.79 9.76 -5.00 Mining & Quarrying 4.78 40.79 -1.85 -2.45 -19.57 -44.27 -1.50 Manufacturing 18.88 -2.55 1.76 -4.93 -5.27 3.98 1.50 Electricity and water 4.45 9.53 6.41 3.52 1.23 -0.61 0.17 Construction 90.84 -32.35 -5.38 -7.04 -31.57 -6.34 -8.00 Wholesale and Retail Trade 19.37 6.82 3.51 0.02 -16.80 -1.74 1.50 Hotels and restaurants -37.50 69.74 2.41 2.97 -12.25 -9.65 4.05 Transport 16.05 -13.89 12.08 -1.98 -9.75 -4.53 1.95 Road Transport 27.61 -25.47 0.82 -5.38 -15.72 -6.41 3.00 Sea Transport 14.41 -18.52 19.05 2.64 -7.23 -1.25 2.50 Air Transport -16.93 7.58 3.73 -0.58 -11.54 -4.82 2.80 Communications 7.94 2.17 31.91 0.31 -4.06 -4.74 1.50 Financial Intermediation -0.95 -5.82 14.56 -2.17 0.73 1.58 -0.99 Real estate & Business 8.36 -2.59 0.58 -0.06 -1.06 0.85 1.26 Activities Public Administration -1.34 10.28 10.40 3.55 3.02 7.15 0.84 Other services 4.41 0.09 4.03 2.31 -4.59 -2.63 2.05 Less: FISIM -3.42 10.71 14.22 3.60 -1.58 6.93 -6.00
Real GDP at factor cost 12.49 -4.38 6.28 1.69 -5.68 -1.27 1.11
Source: Central Statistical Office/ECCB Table 5: Gross Domestic Product (GDP) – Real Growth by Sectors 2004-2010
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Various sectors of the economy also contributed positively to the increase in overall GDP. These sectors were Communications, Real Estate and Banking, Agriculture, Manufacturing, Transport and Hotels & Restaurants, with Agriculture recording the highest growth contribution to GDP of 8.1 percent, a significant improvement from the previous period which was recorded at negative11.38 percent.
A growth of 1.5 percent is estimated for the Communications Sector as compared with a negative growth 4.06 percent in 2009 and a negative growth of 4.75 percent in 2010. The sector is estimated to have contributed EC$ 73.77 million out of a total valued added of EC$1,816.41 million, representing a sectoral share of 3.9 percent.
Figure 6: Gross Domestic Product (GDP) Comparison Source: Operators/ECTEL/Ministry of Finance
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Annual Report 2011 The Grenadian economy is projected to grow further in 2012. Projections from the Central Statistics Office anticipates a 1.9 percent increase in GDP for 2012. The Communications Sector is also projected to increase in 2012.
Quote from Minister Honourable V. Nazim Burke
“For 2012, Grenada is projected to grow by 1.5 - 2.0 percent. This projected growth will be influenced by increased activity in all
sectors but especially the recovery in Construction and continued growth in Tourism and Agriculture.”
Source: 2011 Budget Statement
GROSS DOMESTIC PRODUCT FOR THE COMMUNICATION SECTOR, AT BASIC PRICES (EC$M)
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
CURRENT 75.39 65.67 64.00 59.07 73.28 76.27 82.47 83.34 76.89 70.91 73.77
CONSTANT 50.85 45.12 59.76 69.16 74.65 76.27 100.61 100.92 96.82 92.23 93.61
Source: Central Statistical Office/ECCB Table 6: Gross Domestic Product for the Communications Sector
PERCENTAGE CONTRIBUTION OF GROSS DOMESTIC PRODUCT FOR THE COMMUNICATION SECTOR, AT BASIC PRICES (EC$M)
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
CURRENT 6.16 5.18 4.65 4.20 4.52 4.70 4.68 4.31 4.22 3.90 3.89
CONSTANT 3.79 3.26 3.97 4.59 4.40 4.70 5.84 5.76 5.86 5.65 5.67
Source: Central Statistical Office/ECCB Table 7: Percentage Contribution of Gross Domestic Product for the Communications Sector
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6. TRENDS IN TELECOMMUNICATIONS – GRENADA9
6.0. Overview
Overall providers’ revenue declined some 14 per cent as compared to 2010, in spite of an increase in investment in the telecommunications sector (see Figure 9). Investment for the period in review was recorded at EC $20 Million as compared to EC $18 Million in 2010; this increase in investment can be attributed to network upgrades by the telecommunications providers and the roll out of infrastructure by the new entrant, AIsleCom. Notwithstanding the decline in providers’ revenue for the period, revenue is projected to increase for 2012 as providers have not yet realised the return on their investment for the review period. Employment in the sector declined from 268 employed persons in 2010 to 249 employed persons in 2011.
$180,000,000 $50,000,000 $170,000,000 $40,000,000 $160,000,000 $30,000,000 $150,000,000 $20,000,000 $140,000,000 $10,000,000 $130,000,000 $- 2006 2007 2008 2009 2010 2011
Revenue Revenue ( Millions) Investment $29,598 $40,066 $44,143 $39,537 $17,910 $20,401 Investement Investement (Millions) Revenues $170,13 $173,06 $163,28 $145,76 $148,26 $145,90
Figure 7: Revenues and Investment in ECTEL Source: Operators/ECTEL
9 The information contained in this section is for the years ending 31 March 2011 49
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6.0.1 Market Players
Cable & Wireless (LIME), Columbus Communications (FLOW), Southern Caribbean Fibre, and Digicel remained the major active providers in the telecommunications sector. Aislecom, who has been in operation for about two years, has recently become more visible in the market with the launch of their card services and the plan to roll-out wireless services. The mobile market continues to be dominated by LIME and DIGICEL, while internet and broadband services are dominated by LIME and FLOW. Grencomm is also in the market to provide internet services.
6.1 Telecommunications Sector Penetration
The level of penetration for fixed line and Internet services continued to remain flat for the review period. The penetration was recorded at 25 per cent and 13 per cent respectively. Notwithstanding this trend, there was a notable increase in mobile subscribers for the year ending March 2011 (refer to graph 9 and 10). Mobile penetration was recorded at 109 per cent; this was due to the aggressive promotional strategy by the mobile operators. This market trend is expected to continue into 2012.
Figure 8: Telecoms Service Penetration Source: Operators/ECTEL
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Figure 9: Telecoms Service Subscribers Source: Operators/ECTEL
6.2 Internet Broadband Services
The number of internet subscribers for the period under review increased by 6 per cent to an estimated 14,674 subscribers in 2011. Fixed broadband internet for business and residential subscribers remains the main method for accessing the internet. While telecommunications providers offer mobile internet, this forms part of a monthly package for smartphones pre-paid and post-paid customers. This figure however remains unmeasured for the current review period because it is difficult to extrapolate the figures due to the different types of accounts e.g. pre- paid customers as oppose to monthly post-paid customers.
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Figure 10: Internet Subscribers Source: Operators/ECTEL
Like fixed voice services, uptake in internet penetration remains slow although Grenada has one of the lowest rates of subscription in the ECTEL member states. This could be as a result of the affordability challenges by the customers e.g. cost of computers, modems, installation etc.
6.4. Domestic Voice Services
For the review period, fixed line traffic has decreased significantly as compared to the previous period as more subscribers migrate from fixed line service to mobile. As a result, mobile traffic continues to increase. Traffic in 2011 was recorded at 199,437,078 minutes as compared to 2010 which was recorded at 141,732,552.
Figure 10 shows that traffic has increased significantly on mobile network which means that there is an increase in the use of mobile phones to make local on-net calls, in spite of this increase, fixed line remains in the lead.
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Figure 11: Local Traffic – Fixed line and Mobile Source: Operators/ECTEL
6.4.1 Fixed Voice Services
While there was a slight decrease in fixed voice subscription, fixed line telephone remains a preferred method of communications for Grenadians, as Grenada is one of the few member states to still offer fixed monthly rates for voice services, thus making this service affordable for many customers. This was evident in the traffic originating from fixed voice network which was dominant as compared to mobile traffic.
Figure 12: Fixed line Local Traffic and Penetration Source: Operators/ECTEL
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Figure 13: Fixed line subscribers Source: Operators/ECTEL
6.4.2 Mobile Voice Service
Mobile voice penetration continues to increase into 2011. Mobile penetration increased from 106 per cent in 2010 to 109 per cent in 2011. There was also a corresponding increase in traffic originating from mobile network. In addition, to the aggressive marketing strategy by providers, mobile telephone is increasing utilized by subscribers due to the sheer convenience this method offers. Based on this trend, it can be concluded that mobile voice service will become the dominant choice of communication for providers. This trend is already evident in other ECTEL member states.
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Figure 14: Mobile Local Traffic and Penetration Source: Operators/ECTEL
Figure 15: Mobile subscribers Source: Operators/ECTEL
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International Traffic
During the period there has been an increase in international incoming traffic as compared to international outgoing traffic. Overall there is more incoming international traffic as oppose to an outgoing traffic; this can be due to international rates which is cheaper for international callers as oppose to local customers who may wish to make international calls, as well as an increase in routing calls e.g. international customers roaming in Grenada.
This trend is expected to continue as long as international rates in our regions remain higher for customers calling their relatives abroad as compared to relatives residing abroad calling their relatives in Grenada.
Figure 16: International Traffic Source: Operators/ECTEL
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Annual Report 2011 ANNEX 1.
Major Meetings of the Commission for 2011
Thirteen (13) meetings were held: 93rd Regular Meeting; January 13, 2011 94th Regular Meeting; February 03, 2011 95th Regular Meeting; March 16, 2011 96th Regular Meeting; April 19, 2011 97th Regular Meeting; May 04, 2011 98th Regular Meeting; May 30, 2011 Commission Meetings 99th Regular Meeting; June 20, 2011 100th Regular Meeting; July 26, 2011 101st Regular Meeting; August 24, 2011 102nd Regular Meeting; October 13, 2011 103rd Regular Meeting; October 27, 2011 104th Regular Meeting; December 22, 2011 105th Regular Meeting; December 29, 2011
Nine (9) meetings were held with Telecommunications Providers; January 28, 2011: Columbus Communications January 28, 2011: Cable & Wireless Grenada Limited January 28, 2011: Digicel Grenada Ltd February 3, 2011: Affordable Island Communications (AISLECOM) March 29, 2011 : Cable & Wireless Grenada Limited Digicel Grenada Limited Grenada Cablevision/Columbus Communications GRENCOMM Affordable Island Communications (AISLECOM) Formal Meetings with April 14, 2011: Cable & Wireless Grenada Limited Telecoms Providers Digicel Grenada Limited Grenada Cablevision/Columbus Communications GRENCOMM Affordable Island Communications (AISLECOM) April 28, 2011: Cable & Wireless Grenada Limited Digicel Grenada Limited Grenada Cablevision/Columbus Communications GRENCOMM Affordable Island Communications (AISLECOM) May 06, 2011: Cable & Wireless Columbus Communications June 20, 2011: Cable & Wireless Columbus Communications Meeting with .GD One (1) meeting was held with the .GD Management Group: Management Group July 05, 2011
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ANNEX 2.
Licenses and Frequency Authorisations for 2011
Class License Issued Applications Reviewed Type Approvals 70 72 Amateur Radio 9 17 Citizen Band Radio - - FM Radio Broadcast 2 4 AM Radio Broadcast - - Maritime Mobile Radio - 1 Aeronautical Radio 1 1 Television Broadcast - - Subscriber Television 1 2 Ship Station - - Private Telecoms Network - - Land Mobile Radio - 3 Internet Service Provision - - Total Class License 83 100
Individual License Issued Applications Reviewed Public Mobile Telecommunications Licenses - 1 Internet Network and Services - - Fixed Public Telecommunications License - - Submarine Cable Landing - - Cable TV - - Total Individual License 0 1
TOTAL 83 101
Frequency Authorisation Issued Applications Reviewed FM Radio Broadcast 3 5 AM Radio Broadcast - - Television Broadcast 1 1 Subscriber Television 1 1 Land Mobile Radio - 3 Aeronautical Radio 1 1 Public Mobile Telecoms 4 6 Internet Network and Services - - Fixed Public Telecoms License - - Private Telecommunications Network - - Maritime Mobile Radio - 1 TOTAL 10 18
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ANNEX 3.
Licences granted by the Minister in 2011
TYPE OF SERVICE COMPANY DATE GRANTED
Digicel Grenada Limited 1 September Licence No: FA 102/11-PMT 2011
Digicel Grenada Limited 17 November Licence No: FA 107/11-PMT 2011 Public Mobile Telecommunications Affordable Island Communications Inc. 17 November Licence No: FA105/11-PMT 2011
Affordable Island Communications Inc. 17 November Licence No: FA106/11-SSB/SSC 2011
Cable & Wireless Grenada Limited Subscriber 20 September Television Cabinet Conclusion No. 1331 Licence No: FA 97/11-BT 2011
ARINC Incorporated Aeronautical Mobile 23 February Radio Licence No: CL 418/10-AMR FA 95/10-AMR 2011
Rhythm and Soul 20 September Licence No: CL 472/11-BR FA 99/11-BR 2011 FM Radio Broadcast
Grenada Family Network 1 September Licence No: FA 101/11-BR 2011
Television Grenada Family Network 1 September Broadcast Licence No: FA 100/11-BT 2011
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ANNEX 4.
CONSULTATIONS HELD IN THE YEAR 2011
1. Consultation Paper - Guidelines for Pricing of Access to Facilities in ECTEL Member States.
2. Comment on Comments on Number Portability Consultation.
3. Comment on Comments on the Confidential Aspects of Approved Interconnection Agreements and Cable and Wireless Reference Interconnection Offer (RIO).
4. Consultation on Policy Recommendations for the Adoption of Number Portability.
5. Consultation on (1) Confidential Aspects of Approved Interconnection Agreements; and (2) LIME’s Proposed Reference Interconnection Offer (RIO).
6. Consultation on the Draft Internet Exchange Point and MOU.
7. Comment on Comments on Guidelines for Pricing of Access to Facilities in ECTEL Member States.
8. Consultation on New Licence Templates and Revised Fee Schedule in ECTEL States.
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Annual Report 2011 ANNEX 5.
NTRC 10th Anniversary Recognition and Awards Ceremony Honourable Mention
ECTEL Board of Directors / Alternates: Mr. Michael Pierre – Member ECTEL Board of Directors Mr. Simeon Collins – Alternate Member ECTEL Board of Directors Ms. Lana Mc Phail – Member ECTEL Board of Directors Mr. Cecil Harris – Alternate Member ECTEL Board of Directors
Attorney General Office: Mr. Raymond Anthony – Attorney General Office Mr. Keith Friday – Attorney General Office
NTRC Commissioners Past: Mr. Robert Alexis – Commissioner: January 2001 – December 2003 Ms. Allyson Francis – Commissioner: April 2001 – June 2004 Mr. Ronald Straker – Commissioner: January 2007 – October 2008 David Lander – Commissioner: January 2007 – October 2008
NTRC Staff Past: Mr. Steve Edwards –NTRC Staff: March 2003 – September 2005 Mr. Carl John – NTRC Staff: July 2002 – October 2003 Mr. Kellon Langdon – NTRC Staff: December 2009 – April 2010 Mr. Eugene Gittens – NTRC Staff: February 2001 – April 2002 Mr. Dwight Horsford – NTRC Staff: March 2005 – August 2008
NTRC Commissioners Present: Mr. Vincent Roberts – Commissioner: November 2008 – Present Mr. Bryan Scott – Commissioner: November 2008 – Present Mr. Ruggles Ferguson – Commissioner: November 2008 – Present
NTRC Staff Present: Ms. Christa Burke – NTRC Staff: 2009 – Present Mr. Aldwyn Ferguson – NTRC Staff: July 2006 – Present Ms. Cassandra Whiteman - NTRC Staff: April 2006 – Present Mr. Timothy Scott – NTRC Staff: January 2007 – Present Mrs. Lucille Sullivan – NTRC Staff: September 2006 – Present
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Annual Report 2011 ANNEX 6.
NEWS RELEASE PRESS SECRETARIAT, Email: [email protected] website: www.gov.gd Phone: 473-440-7258 or 473-440-2255 Fax: 473-435-7285. Mobile: 473 405 5881
NO. 85/2011 DATE: 14 OCTOBER 2011
PRIME MINISTER LAUDS THE EFFORTS OF THE NTRC
ST. GEORGE’S, GRENADA, OCTOBER 14, 2011_ Prime Minister Tillman Thomas has lauded the efforts of the National Telecommunications and Regulatory Commission (NTRC) for its management of the telecommunications sector in Grenada.
In remarks launching the NTRC Headquarters, on the Maurice Bishop Highway in Grand Anse on Thursday, the Prime Minister said the efforts of the Commission has assisted in positioning Grenada to take advantage of the opportunities that were once only available to populations of first world countries.
He said the steps taken by the NTRC provide “a platform on which we can successfully construct the framework for knowledge based society that meets the challenges of this global environment, including employment, communications and education.”
“The work of the Commission has marked a new dispensation of competition among telecommunications providers that ensures that ordinary people have access to and enjoy the latest technology, wherever they live or do business in our country,” the Prime Ministers said.
He welcomed the Commission’s “bold initiative” to establish its own Headquarters as a “most significant achievement”.
“This decision places the NTRC on a development path that, I am sure will provide the environment for our government’s thrust to increase the use of Information and Communication Technology (ICT) for the development of our country.”
Prime Minister Thomas, who has responsibility for ICT and is the lead Head in CARICOM for Science and Technology, including ICT, pointed to several milestones which he said place Grenada among the leaders in the development of the sector in the region.
He acknowledged that NTRC Grenada is the first of the ECTEL member states to officially establish its very own headquarters, which will serve as the official hub of the GREX - IXP, the first of its kind to be established in the Eastern Caribbean.
The Prime Minister called for greater use of ICT in various sectors of the economy, including Agribusiness, Health and Education.
“Our generation must therefore not be afraid to embrace change, embrace new technologies, embrace the new realities…..Grenada will be better for it,” he said.
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ANNEX 7.
PROMULGATED TELECOMMUNICATIONS REGULATIONS
Telecommunications (Universal Service Fund) Regulations - SRO 21, 2009
Telecommunications (Universal Service Fund Contribution) Order - SRO 20, 2009
Telecommunications (Exemption) Regulations - SRO 19, 2009
Telecommunications (Spectrum Management) Regulations - SRO 18, 2009
Telecommunications (Wholesale) Regulations - SRO 17, 2009
Telecommunications (Quality of Service) Regulations - SRO 16, 2009
Telecommunications (Numbering) Regulations - SRO 15, 2009
Telecommunications (Interconnection) Regulations - SRO 14, 2009
Telecommunications (Fees) Regulations - SRO 46 of 2006
Telecommunications (Retail Tariff) Regulations - SRO 6 of 2005
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Annual Report 2011 ANNEX 8.
List of Licenced FM Radio Broadcasters
Company Registered Address Effective Date Advent Ave. Grand Bras, Grenada Family Network 7 October 2005 St. Andrew St. George's University True Blue, St. George 28 April 2006 Aviation Radio Missoinary Services Hillsborough, Carriacou 5 July 2007 Inc. Grenada Broadcasting Network Observatory Road, St. George 31 December 2007
Sister Isle Radio Limited Six Roads, Carriacou 1 January 2008
City Sound FM River Road, St. George 4 November 2008
CRFM / Kampesh production Morne Jaloux, St. George 4 November 2008
Grenada Info. and Activities Ltd. True Blue, St. George 4 November 2008
Kyack Radio Ltd. Hillsborough, Carriacou 4 November 2008 Mt. Airy, St. Paul's, St. Lighthouse Television 4 November 2008 George New Generation FM Mt. Parnassus, St. George 4 November 2008
Roman Catholic Church Church Street, St. George 4 November 2008
The Western Broadcasting Network Gouyave, St. John 4 November 2008 Grenada Wireless Communications Cross Street, St. George 5 November 2008 Network Ltd. Moving Target Company Lagoon Road, St. George 5 November 2008
Grant Communications Tanteen, St. George 3 December 2008 Thy Kingdom Come Deliverance Brunswick, Carriacou 12 December 2008 Sanctuary Evangelistic Centre Old Fort, St. George 7 April 2009
Boss FM Sauteurs, St. Patrick 20 October 2009 National Disaster Management Richmond Hill, St. George 1 September 2010 Agency Uno Broadcasting St. John’s Antigua 27 April 2011
Rhythm and Soul St. George 20 September 2011
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