THE OFFICIAL GATORS FAN GUIDE CODE OF CONDUCT….....................................2 COUNTDOWN TO KICKOFF..........................4 GUEST SERVICES............................................6 GAMEDAY STAFF.............................................7 CLEAR BAG POLICY........................................8 PROHIBITED ITEMS.......................................10 STADIUM A TO Z...........................................12 TICKETING INFORMATION..........................18 GAMEDAY PARKING......................................19 MAPS...............................................................20 FLORIDA FIGHT SONGS...............................28 GATORS FAN CODE OF CONDUCT GATOR FANS are widely known for their PASSION TEAM SUPPORT HOSPITALITY and SPORTSMANSHIP. Our image is SHAPED not only by our student-athletes, coaches, students, and faculty but by OUR FANS as well. Our GOAL is to create a CHAMPIONSHIP EXPERIENCE with INTEGRITY for our teams and fans alike while maintaining a SAFE and RESPECTFUL atmosphere for everyone to ENJOY. 2 | 2018 FLORIDA FOOTBALL FAN GUIDE GATORS FAN CODE OF CONDUCT PROHIBITED BEHAVIOR Threatening or inconsiderate behavior, such as profane and abusive language, use of tobacco, fighting, and drunkenness,will not be tolerated and can result in ejection, arrest, and/or loss of season ticket privileges. Standing on seats or bleachers, and the throwing of any objects in the stands or onto the field, are also prohibited. Should you observe any of this disruptive behavior, please notify stadium personnel or your nearest law enforcement officer. NCAA policy prevents fans from entering the field of play unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to arrest. ENFORCEMENT Individuals found violating any policies can be removed from the stadium. If you see something, say something. Non-students, while not affected by the Student Conduct Code, are subject to arrest and prosecution under applicable laws and state statutes. Offenders’ names will be forwarded to the UAA by the law enforcement representative reporting the citation. The offender may be contacted by the UAA and issued a warning that a future violation could result in loss of ticket privileges. Season ticket holders are responsible for the behavior of anyone using their tickets and would be subject to this policy if the person using their ticket violates the Code of Conduct. Students involved in prohibitive or disruptive behavior will also be subject to disciplinary action through the Dean of Students Office and the University of Florida’s Student Conduct & Honor Code. Students enjoy the rights and privileges that they gain as a member of the University community and are subject to the responsibilities which accompany that membership. The UAA reserves the right to remove the ticket holder from the premises if, in the sole opinion of the security personnel, his or her conduct endangers or disrupts the players, coaches, officials, or fans. The UAA thanks you for your support. 2018 FLORIDA FOOTBALL FAN GUIDE | 3 COUNTDOWN TO KICKOFF 8:00 AM regardless of kickoff time All parking lots open UAA phone line open for incoming calls and questions (352) 375-4683 TDD/TTY 711 North End Zone SportShop open to public (if kickoff @ Noon or 1 PM; opens @ 9 AM all other 4 HOURS kickoff times) ADA shuttles begin to run from Garage IX (Archer Rd.) to Gate 18 Will Call & ticket sales open on the West Side of the stadium (Gate 2) 3 HOURS RTS Shuttle Service begins from five locations around Gainesville Bubba Burger IMG Fan Fest begins. Located outside the Exactech Arena at Stephen C. O’Connell Center Vehicular access on University Ave. between 17th St. and 22nd St. closed 2 HOURS 30 MINUTES Vehicular access on Gale Lemerand Dr. between University Ave. and Stadium Rd. closed 2 HOURS 15 MINUTES Gator Walk, North End Zone off of University Avenue between Gates 7 and 8 1 HOUR 30 MINUTES All gates open 4 | 2018 FLORIDA FOOTBALL FAN GUIDE 1 HOUR 5 MINUTES Gators take the field for warmups 19 MINUTES Gator Band takes the field 13 MINUTES Pledge of Allegiance and National Anthem 5 MINUTES Mr. Two-Bits cheer 4 MINUTES Gator intro video 3 MINUTES 30 SECONDS Gators take the field Vehicular access on Gale Lemerand Dr. between University Ave. and Stadium Rd. closed 3 MINUTES Coin toss 2 MINUTES 15 SECONDS Orange & Blue Cheer KICKOFF * all times subject to change 2018 FLORIDA FOOTBALL FAN GUIDE | 5 GUEST SERVICES ATMS SunTrust ATMs are located on the main concourse near Gates 8 and 18. ATMs on the main concourse are near Gates 7, 13, and 15, and in the top level of both the North (Sunshine Seats) and South End Zone. CHAIR BACK RENTAL Permanent, waterproof, season-long Gator Seatbacks are available for season ticket holders for $60.00 including tax. Game-by-game rentals are available for $10.00 per game, cash only, at Gates 3, 7, and 18. Call 866-910-9287 TDD/TTY 711 or visit ufgatorseats.com DISABLED SERVICES Wheelchair seating is located in the North and South End Zones of the lower concourse and in select areas of the West side of the Stadium. Those fans needing a wheelchair space or accessible seating should visit the Gator Ticket Office, or call 800-34-GATOR (352) 375-4683, ext. 6800 TDD/TTY 711 prior to game day. Tickets should be purchased prior to your arrival at the Stadium. FIRST AID First Aid Stations are located outside both Gates 2 and 3, between Gates 13 and 14 and behind section 53 (2nd level). Additionally, stations are centrally located on each level of the North End Zone, and in the South end of the Evans Champions Club. GUEST SERVICES BOOTHS Guest Services booths are located on the Stadium concourse at Gates 1, 7, and 16 on game days. Representatives can also be found throughout the Stadium in bright green shirts. Several services are available, including Tag-A-Fan, emergency paging, lost & found turn-in, etc. LOST & FOUND Lost and found articles can be reported or turned in to any Gator Guest Services representative. On game day, all items may be retrieved at the main Guest Services desk in the UAA ticket office lobby (between Gates 1 & 2). Afterwards, all items are held at the main Gator Ticket Office 800-34-GATOR (352) 375-4683, ext. 6800 TDD/TTY 711. TOBACCO USE The University of Florida is a tobacco-free campus, and the UAA adheres to this policy at all of its facilities. Violators are subject to ejection. Electronic cigarettes are also prohibited in the UF Campus Tobacco-Free Policy. ADA SHUTTLES Shuttles pick up at Garage IX (located at the intersection of Archer Road and Gale Lemerand Drive) and drop off at the intersection of Stadium Road and Gale Lemerand Drive, adjacent to Gate 18. Service is free for disabled patrons using state-issued placards. Service begins 4 hours prior to kickoff and ends at kickoff. Return service begins at the start of the 4th quarter and ends 30 minutes after the game has finished. 6 | 2018 FLORIDA FOOTBALL FAN GUIDE GAME DAY STAFF Each game day worker in Ben Hill Griffin Stadium is focused on making your game day experience a great one. All groups listed below work together to make Saturdays in The Swamp enjoyable. Color code indicates personnel’s uniform. ACFR (ALACHUA COUNTY FIRE RESCUE) All aid stations are staffed by ACFR Paramedics and EMT’s. ACSO (ALACHUA COUNTY SHERIFF’S OFFICE) Staffed in the North and South End Zone, as well as the Holloway Touchdown Terrace. CENTERPLATE CONCESSIONS Provide concessions throughout the stadium. Staff and volunteers wear blue shirts, in-seat beverage sellers wear yellow shirts. CSC (CONTEMPORARY SERVICES COMPANY) Manage the ticket takers and security personnel. Frontline staff wear yellow polos, supervisors wear light blue. All say CSC on the front and back. ELITE ENTERPRISES Provide all the janitorial services inside Ben Hill Griffin Stadium. Staff wear dark blue polos, restroom staff wear white t-shirts. FHP (FLORIDA HIGHWAY PATROL) Work on the East side of the Stadium and patrol the highways pre- and post-game. GATOR GUEST SERVICES Available at all games to answer fan questions, assist with game-day issues, and make all fans feel comfortable during Gator athletic events. GPD (GAINESVILLE POLICE DEPARTMENT) Patrol the streets directly around the stadium and work in the West side of the Stadium. Officers wear black uniforms. SAFE MANAGEMENT Provide skybox personnel during football games. If you need assistance during the game, please locate the nearest usher, at every section entrance in the stadium, or customer service desk located on each skybox level. STEWART’S CATERING BY CENTERPLATE Oversee all of the catering needs of the Skybox and Touchdown Terrace areas. UFPD (UNIVERSITY OF FLORIDA POLICE DEPARTMENT) Monitor areas inside and outside the East side of the Stadium. 2018 FLORIDA FOOTBALL FAN GUIDE | 7 CLEAR BAG POLICY Following SEC policy to help provide a safer environment for the public attending league events, Florida follows a security policy regulating the size and type of bag that may be carried into Ben Hill Griffin Stadium. All bags must be clear plastic, vinyl or PVC that do not exceed 12”x6”x12”. Approved bags include: • Clear plastic, vinyl or PVC bags that do not exceed 12”x 6”x 12” • A logo no larger than 4.5”x 3.4” can be displayed on one side of a permissible clear bag. • One-gallon clear, re-sealable plastic storage bag • Small clutch bags no larger than 4.5”x6.5”, approximately the size of a hand, with or without a handle or strap • Medically necessary items (after proper inspection) Prohibited bags include, but are not limited to: • Purses • Backpacks • Cinch/Drawstring Bags • Briefcases • Coolers • Fanny packs • Luggage of any kind • Computer bags • Camera bags • Binocular cases • Personal seatbacks • Any bag larger than the permissible size Personal seatbacks are not permitted inside the stadium. Seat cushions that are no larger than 16”, do not have pockets, and do not have a back are permitted.