San Francisco Department of Child Support Services
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1 | Page San Francisco Department of Child Support Services Resource and Information Guide 2009-2010 ___________________________________________________________________________ S.F. DCSS Resource Manual 2 | Page Quick Reference/Emergency Numbers 2008 DCSS Resource Guide Emergency/Help………………………………………………………………………………………911 San Francisco County Information………………………………………………………………….311 Alcohol/Drug Treatment: National Council on Alcoholism and Other Drug Addictions………………………………415-296-9900 Alcohol Anonymous…………………………………………………………………………415-674-1821 Cocaine Anonymous…………………………………………………………………………415-821-6155 Narcotics Anonymous………………………………………………………………………..415-621-8600 Benefits: Department of Human Services……………………………………………………………..415-558-1000 Social Security………………………………………………………………………………800-772-1213 Domestic Violence: Cooperative Restraining Order Clinic………………………………………………………415-255-0165 District Attorney’s Office Family Violence Project………………………………………...415-553-9044 La Casa De las Madres (24 Hour crisis line)………………………………………………..877-503-1850 Services for Battered Women (Riley Center)……………………………………………….415-255-0165 Brandon or Rosalie House for Battered Women…………………………………………….415-255-2894 Community Office for Battered Women……………………………………………………..415-552-2943 Hotlines: Customer Services for the City and County of San Francisco……………………………....................311 2-1-1 San Francisco…………………………………………………………………………………….211 Adult Protective Services…………………………………………………………………....800-814-0009 California Youth Crisis Line………………………………………………………………...800-843-5200 Child Protective Services…………………………………………………………………….800-856-5553 San Francisco Child Abuse Prevention Center……………………………………………...415-441-KIDS San Francisco Suicide Prevention Center (Crisis Line)……………………………………..415-781-0500 HIV Nightline………………………………………………………………………………. 800-273-AIDS Drug Information Line………………………………………………………………… 415-362-3400 Relapse Line…………………………………………………………………………… 415-834-1144 TTY:…………………………………………………………………………………… 415-227-0245 ___________________________________________________________________________ S.F. DCSS Resource Manual 3 | Page Table of Contents Banking Services……………………………………………..………… Page 4 Children, Young Adult, & Family Services………………………….. Page 6 Domestic Violence/Sexual Assault……………………………………. Page 26 Emergency Funds/Rental Assistance…………………………………. Page 31 Employment Assistance/Job Training……………………………….. Page 39 Free and Discount Food….…………………………………………… Page 59 Gay/Lesbian/Transgender Services…………………………………… Page 65 HIV/AIDS……………………………………………………………… Page 69 Payee Services...……………………………………………………….. Page 91 Prison-Related Services/Criminal Justice………...………………….. Page 97 Public Benefits: Description of Advocacy…………………………….. Page 104 Senior Services…………………………………………………………. Page 116 Substance Abuse/Methadone Maintenance/Dual Diagnosis………… Page 130 Taxes…………………………………………………………………… Page 144 Transportation Services……………………………………………… Page 147 Utilities………………………………………………………………… Page 151 Veterans……………………………………………………………….. Page 153 California Department of Child Support Services Offices by County Page 158 Housing – General…………………………………………………….. Page 160 Housing – Shelters/Transitional Housing…………………………… Page 167 Shelters………………………………………………………………… Page 168 Housing Opportunities……………………………………………….. Page 184 Single Room Occupancy (SRO)……………………………………… Page 196 Family Law Facilitators by County…………………………………. Page 211 ___________________________________________________________________________ S.F. DCSS Resource Manual 4 | Page Banking Services Bank of America www.bankofamerica.com 650-615-4700 24 hour telephone service Any San Francisco branch will cash checks issued by the Controller of the City and County of San Francisco for $5. This includes mot GA, CalWORKs/TANF and Child Support checks. Must have 1) CA Driver’s License; 2) CA State Identification Card; 3) US Passport. Fingerprint will be taken when check is cashed. For checks greater than $2500 must be cashed at the 345 Montgomery Street branch. For emergency GA checks, see Wells Fargo Bank. California Check Cashing Services www.99payday.com 1098 B Market Street, 94102 415-863-6755 415-863-8703 (FAX) 7:00 A.M. – Midnight, 7 days/week Cashes all checks, GA and SSI etc. Must have California ID. Western Union Available. Fee Charged. Money Mart www.moneymart.com 281 Ellis Street, 94102 415-441-5539 1399 Haight Street, 94117 415-431-0844 1101 Market Street, 94103 415-861-2751 >>>>Open 24 Hours One of the few options for people who do not have a picture ID or something similar. General Assistance recipients who do not have ID and have not used Money Mart before will need a temporary ID from their GA Worker Northeast Community Federal Credit Union www.nefcu.com 683 Clay Street, 94111 415-434-0738 415-434-0715 (FAX) You can have any regular paycheck or government check transferred electronically to your account at any credit union. ___________________________________________________________________________ S.F. DCSS Resource Manual 5 | Page Banking Services Wells Fargo Bank www.wellsfargo.com 800-869-3557>>>24 hour service line Some emergency GA checks are written on checks from this branch and the bank will cash these for free. Also, Wells Fargo offer free checking to anyone with direct deposit. ___________________________________________________________________________ S.F. DCSS Resource Manual 6 | Page Children, Young Adult, & Family Services •Most services listed in this manual are available to families. The following programs are specifically designed to assist families• Alternative Family Services www.alternativefamilyservices.org 250 Executive Park Blvd, #4900, 94134 415-626-2700 415-626-2760 (FAX) Monday – Friday: 9:00 A.M. – 5:00 P.M. San Francisco Extended Program Long-term placement of children 0 – 18 years of age in certified foster homes. Specialized staff is available for in-home support and ongoing care needs. Family Alternatives Children with Developmental Disabilities Provides homes for children with special needs who are not able to live with their birth families. Alternative Family Services Shelter Program Short-term emergency shelter for children entering the foster care system. Casas con Coraxon All Alternative Family Services programs available and conducted in the Spanish language. APA Family Support Services 657 Jackson Street, 94133 415-617-0061 415-617-0064 (FAX) www.apasfgh.org Monday – Friday: 9:30 A.M. – 5:00 P.M. Sliding Scale Cost APA Mission is to promote healthy Asian/Pacific islander children and families by providing family support services to prevent child abuse and domestic violence. APA also advocates for culturally competent services for Asians and Pacific Islanders through education, community building and leadership development. APA is the only hospital-based agency offering in-home family support services specifically for Asian Pacific Islander families and children 0-14 years of age. Services offered: Clothing, Food/Meals, Employment Training, Employment Placement, Counseling, Victim Services, Child Care, and Family Reunification. ___________________________________________________________________________ S.F. DCSS Resource Manual 7 | Page Children, Young Adult & Family Services Bay Area Women’s and Children’s Center (BAWCC) www.bawcc.org 318 Leavenworth Street, 94102 415-474-2400 415-474-5525 Tuesdays and Thursdays 8:30 A.M. – 12:30 P.M. Drop-in Call Monday – Friday for appointment Provides information and referral services information for women, children and families. Offers referrals for counseling, child care, and medical, dental, legal, substance abuse and other social services. Provides advocacy around issues affecting low-income women, children and families. Drop-in services include jobs listings, assistance in resume writing and referrals for all services listed above. Does not provide case management. Provides free clothing for women and children, including professional clothing for women interviewing for a job. Provides a weekly food panty. All services are free. Boys and Girls Club of San Francisco www.bgcsf.org 88 Kearny Street, 12th Floor, 94108 (Administrative Office) 415-445-KIDS (5437) 415-386-2964 (FAX) Provides creative leisure-time activities for boys and girls 7 to 18 years of age. Activities include sports, swimming, game room, computer lab, homework assistance, arts and crafts, and personal and educational development. Clubhouse locations: Columbia Park site: Ernest Ingold site: 450 Guerrero Street 1950 Page Street 415-864-2727 415-221-6100 Excelsior site: Mission site: 163 London Street 901 Alabama Street 415-334-2582 415-531-2670 Treasure Island site: Tenderloin site 401 13th Avenue 115 Jones Street 415-362-1383 415-351-3125 Visitacion Valley site: 1099 Sunnydale Ave. 415-239-0146, 415- 239-0241 ___________________________________________________________________________ S.F. DCSS Resource Manual 8 | Page Children, Young Adult & Family Services CalWORKs (San Francisco Department of Human Service) www.sfgov.org/dhs 170 Otis Street, 94103 415-557-5723 (Central Intake) Monday – Friday: 8:00 A.M. – 5:00 P.M. Serves adults with dependent children. Participants receive financial support and a full array of services for 18 – 24 months as they work with an Employment Specialist to follow an independent Employment Plan. The plan may include job preparation, assessment, training, counseling, and treatment, education and job search activities which lead to a job and self-sufficiency. Child care is paid for CalWORKS participants. Clients receive Food Stamps, Medi-Cal, and Fast Pass or