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PRESIDENT’SANNUAL CONFERENCE DINNER AND AWARDS 2019 2019

Thursday 27 June 2019 | Friday 28 June 2019 Titanic Belfast EMBRACING DISRUPTION

A warm welcome to Institute of Water’s Annual Conference 2019 in the fantastic city of Belfast. I am delighted to take up the role of President of the Institute and it is a huge honour to lead such a prestigious organisation, one which embodies the very best attributes of the water industry.

The close collaboration and sharing of best practise which this sector demonstrates is unique. It is essential that it is preserved and furthered by the Institute of Water and I will be doing my best to help the UK water sector reach its full potential during my time as President.

That means standing up to the challenges which we all in the water industry face on a daily basis and the challenges which we are likely to face in the coming years.

Climate change, growing populations, water scarcity, tightening environmental standards, changing customer expectations and the need to increase productivity, not to mention an unpredictable political environment are just some of those challenges.

We’ve called the conference ‘Disrupt or be Disrupted’. Disruption is taking centre stage across the industry and globally and to help us understand what this means for our industry we have an inspirational line up of speakers at this year’s conference, including the chairman of Pennon Group Sir John Parker, PwC’s Disruption Lead Leo Johnston, reputation guru John Mahony and writer and broadcaster Lucy Siegle, amongst a host of others.

I’d like to thank our sponsors, some of whom helped bring a number of our speakers and industry leaders together. It is by sharing expertise and ideas and adopting new ways of working that, as an industry, we will become more efficient, increasingly dynamic and better prepared to face the challenges of tomorrow.

The Institute of Water Annual Conference is one of the most respected and important events in the water sector calendar, and I’m looking forward to meeting many of you once again, as well as welcoming many new faces also. As always, our conferences strive to inspire, to provoke debate and to get the sector to stop and think about the challenges we face and how we can work together to meet those challenges.

Sara Venning President, Institute of Water Chief Executive,

2 2019 Annual Conference

SPONSORS

Thank you to our sponsors

3 THURSDAY 27TH JUNE

09:00 - 09:10 Welcome & Setting the Agenda - Sara Venning, CEO NI Water/President of the Institute of Water

09:10 - 09:20 Conference opening - Sir John Parker, Chairman, Pennon Group

09:20 - 09:25 Introduction to Day One by BBC Broadcaster, Wendy Austin

09:25 – 09:55 Scenarios for the Future - Keynote Speaker Leo Johnson, Disruption Lead, PwC

09:55 – 10:20 Session introduced by Rising Star 2019, Jonathon Banks Reputation: Relevance, Risk, Reward - A specialist in reputation strategy development, sustainability, reputation risk and governance assessment and reputation measurement - John Mahony, Group CEO, ReputationInc

10:20 – 11:00 Panel discussion, chaired by John Mahony Peter Simpson - Chief Executive, ; Richard Flint - Chief Executive, Kelda Group/; Heidi Mottram - Chief Executive,

11:00 – 11:30 Break

11:30 – 12:00 Thriving Society: Thriving Planet Duncan Tait, President and CEO of Fujitsu EMEIA and Head of Fujitsu UK

12:00 – 12:30 Digital Disruption & Futurology Q&A chaired by Wendy Austin Duncan Tait - Director and Corporate Executive Officer at Fujitsu Global, Brendan Monaghan - Chief Executive at Neueda; Helen Busby - Digital Sales Manager, Atkins

12:30 – 13:30 Lunch & Networking

13:30 – 14:15 Debate style discussion, chaired by Wendy Austin and introduced by Rising Star 2019, Charlotte Rhodes Disruption to the Environment: The Water Sector & its impact on the environment Anti-plastic Viewpoint from Lucy Siegle BBC “One Show” Broadcaster & Journalist; Pro-plastic viewpoint from Mandhy Senewiratne CEnc-Director @ Fyrefly Global

14:15 – 15:30 Breakout sessions Group 1: Stirling Multi-technology Low Carbon District Heating Project – Donald MacBrayne, Group 2: Environmental Performance & Pollution – Richard Warneford, Wastewater Director Northumbrian Water Group 3: Shocks and Stresses – exploring resilience challenges and uncertainty - Ann Cousins, ARUP

15:30 – 15:50 Break

15:50 – 16:20 How to turn off the tap: social approaches to reducing water consumption Vittoria Danino, Head of Anglian Centre for Water Studies

16:30 – 16:45 Closing Remarks Sara Venning, Chief Executive of NI Water and President of the Insitute of Water

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FRIDAY 28TH JUNE

09:00 - 09:30 Registration/Tea & Coffee

09:30 - 09:35 Introduction to Day Two by Tim Bergin, Ernst & Young

09:35 - 10:05 Changing nature of the workplace and workspace/4IR Industrial Revolution, introduced by Rising Star 2019, Hayley Wakeford Oliver Rees, Freelance security consultant OR/Innovation

10:05 -10:25 Data and AI Challenges in the Water Sector Ciaran Duffy, Account Director Utilities and Energy, Neueda and Mark Farrow-Smith, Water Utilities Digital Advisor, Microsoft

10:25 – 10:40 Institute of Water “Rising Star” Learnings from International Water Association Visit to Mexico Thomas Kelly, Northern Ireland Water Alpha Ltd and Ross McCorrisken, Scottish Water

10:40 – 10:50 Launch of Young Persons Network Kirsty Ayres, Senior Engineer WSP and Sarah Murray

10:50 – 11:10 Break

11:10 – 11:40 Resistance is futile. The challenge of maintaining a healthy, resilient and productive workforce in the future Jane Miller, Head of Talent and Neil Morrison HR Director,

11:40 – 12:10 Panel Discussion: Changing nature of the workplace, talent acquisition and retention chaired by Tim Bergin Oliver Rees, Founder of OR/innovation; Neil Morrison, HR Director, Severn Trent; Justin Edwards, CCEA; Nick Ellins, CEO Energy & Utility Skills; Rose Shisler & Rebecca Skuce, Institute of Water Rising Stars

12:10 – 12:15 STREAM Poster: Winner Presentation

12:30 – 12:40 Closing remarks from Sara Venning, Chief Executive of NI Water and President of the Institute of Water Don’t forget the Young Persons Network Launch will take place at 1.30pm at the Bridge Titanic if you would like to attend.

12:40 – 13:30 Lunch & Networking

5 SPEAKERS

Sir John Parker Leo Johnson GBE, FREng, HonFIES, HonFIET Disruption Lead, PwC (UK)

Sir John Parker studied Naval Architecture and Leo Johnson leads PwC’s Disruption practice and Mechanical Engineering at the Belfast College of Co-Presents the Radio 4 series “FutureProofing”, Technology and Queens University Belfast. He stepped exploring the impacts of exponential technologies down (Oct 2017) as Chairman of Anglo American (his on Business and Society. Leo is co-Founder of the 5th FTSE 100 Chairmanship) (2009-2017) and (April advisory firm Sustainable Finance, now part of the 2018) as a Non-Executive Director of Airbus Group PwC group. He is the co-author of “Turnaround (2007-2018). He is currently Chairman of Pennon Challenge: Business and the City of the Future” Group plc, Chairman of Laing O’Rourke Group and a (Oxford University Press, 2013) and a Visiting Non-Executive Director of Carnival Corporation. He is a Business Fellow at the Smith School of Enterprise & Senior Advisor to Spencer Stuart. Environment at Oxford University.

Wendy Austin John Mahony Broadcaster Group CEO, Reputation Inc.

Wendy Austin is one of Northern Ireland’s best- John has developed reputation strategies and known broadcasters, with a career in journalism engagement programmes for some of the world’s spanning over more than four decades. She is most admired companies, CEOs, country leaders and currently working for BBC Northern Ireland, where organisations. John has extensive experience across she hosts the Inside Business radio programme. a wide range of industry sectors, including FMCG, Utilities, finance, insurance, farmer, professional services and global social aspect organisations.

Peter Simpson Richard Flint Chief Executive, Anglian Water Group Chief Executive, Kelda and Yorkshire Water Services

Peter has been Chief Executive of Anglian Water Richard was appointed Chief Executive of Kelda Group since October 2013, and was previously MD Group and Yorkshire Water Services Ltd in April of Anglian Water from January 2010, and Chief 2010. He is Chairman of Kelda Water Services, Operating Officer from 2004. He was Chairman of Keyland Developments, a trustee of the global water Water UK from April 2012 - October 2013 and is also and sanitation charity WaterAid, a Board member of a past President of the Institute of Water. the water industry trade body Water UK, Chairman of the Business in the Community (BITC) Advisory Board for Yorkshire and the Humber, a member of the BITC Water Taskforce and a trustee of the charity Marie Curie.

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Heidi Mottram Duncan Tait CBE, CEO, Northumbrian Water Group CEO of Fujitsu EMEIA and Head of Fujitsu UK

Heidi Mottram’s success at NWG follows on from an Duncan is responsible for over 27,000 people in excellent track record in the rail industry where her the region and Duncan has direct responsibility for career began with British Rail in the mid-1980s. the UK, an essential market for the organization Under her leadership NWG achieved the Queen’s with 9,000 people serving major private and public Award for Enterprise in the category of Sustainable sector customers. Duncan joined Fujitsu in 2009 Development in 2014 and has been the only water to run the Private Sector organization within UK company on the World’s Most Ethical companies list & Ireland and grew that business by 55%. He then seven years in a row (2010-2017). became CEO of Fujitsu UK&I in 2011, starting to manage the EMEIA region from 2014 onwards.

Brendan Monaghan Lucy Siegle Founder and CEO, Neueda BBC “One Show” Broadcaster & Journalist

Brendan has over 30 years’ experience in Lucy is credited with bringing the problem of single successfully building technology groups, from large use plastic in an everyday context to widespread professional service organisations to technology attention. Her book, Turning the Tide on Plastic start-ups. His passion is solving complex business offers a complete guide to understanding this challenges with common sense, sound business form of pollution and strategically minimising its practices and the latest technology. Brendan impact on your life. Lucy is a trustee for the ocean founded Neueda in 2006 with the aim to empower NGO Surfers Against Sewage and has an Eco Queen great people to build innovative, disruptive column in the Saturday Times. solutions and create customer success.

Mandhy Senewiratne Donald MacBrayne Sustainability Consultant Business Development Manager, Scottish Water

With over 13 years’ experience, Mandhy has a Donald is a Chartered Chemist with over 30 years of proven track record in delivering projects with experience in the water industry having originally long term sustainable benefits for the Water started with Lothian Regional Council as a trainee Industry. These range from energy and water chemist. He has held roles in Scientific Services, efficiency, carbon and resource management, Trade Effluent Control, Key Customer Management, responsible sourcing, climate resilience and Operations and Business Development. Donald adaptation as well as social licensing and currently heads up the Business Development team corporate social responsibility. who are tasked with delivering profitable projects from Scottish Water’s intellectual and property assets.

7 SPEAKERS

Richard Warneford Ann Cousins Waste Water Director, Northumbrian Water Group Associate, Arup

Richard Warneford is a water industry professional Ann is an Associate at Arup, and leads Arup’s work with 30 years’ experience covering water and on resilience with water companies in the UK. Her waste water operations, asset management, project background is in in climate change, resilience, management, engineering and commercial activity. innovation and sustainability, and she works with As Waste Water Director he leads Northumbrian public sector and utility sector clients at a strategic Water’s waste water service including strategic level to improve understanding and practical planning, asset management, field customer approaches to resilience. service, networks, treatment works and bioresources operations.

Dr Vittoria Danino Mark Tindale Head of the Anglian Centre for Water Studies Associate Director, Arup

Vittoria is the Head of the Anglian Centre for Water Mark has 20 years’ experience in the delivery Studies, A collaboration between Anglian Water and of strategic projects for clients. His work has the University of East Anglia. The Centre focuses involved assisting large global corporates, finance on 4 core areas: Engaging Society, Resilience to institutions, government institutions and water Climate Change, Environmental Sustainability and, companies to understand risk in the water sector Markets, Policy and Regulation. and to develop responses at both policy and implementation level.

Oliver Rees Ciaran Duffy Founder of OR/innovation Account Director Utilities and Energy, Neueda

OR/innovation is a company that works at the Ciaran has an established track record in sales and intersection of psychology and technology. After delivery of strategic IT projects with several major graduating from Cambridge University, he worked multinational IT and consulting companies. He has at JWT London, helping brands like HSBC and The a wealth of business management and consulting Army leverage technology to grow amongst new expertise across both private and public sectors audiences. He then moved on to Decoded, where in the UK, Ireland and internationally, including he designed global innovation and technology criminal justice, healthcare, telecommunications, education programmes and products for clients like and utilities and energy. Philips, ING and TalkTalk.

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Mark Farrow-Smith Jane Miller Water Utilities Digital Advisor, Microsoft Head of Talent, Severn Trent Water

Mark’s passion is working with organisations to Jane has done a variety of roles at Severn Trent, create net new solutions, from ideation to proof of mostly within HR, and is currently focused on the value, with a bias towards solutions that contribute creation of a new academy to build the technical to environmental sustainability and social value. skills of our workforce in readiness for the Mark has been part of this program since 2015, challenges of AMP7. having joined Microsoft from Oracle, where he was the Technical Director for Integration and Middleware for the UK and Ireland over the previous four years.

Neil Morrison Justin Edwards HR Director, Severn Trent Water Chief Executive, CCEA

Neil Morrison joined Severn Trent in 2017 as their Prior to joining CCEA, Justin worked in Further and HR Director. Prior to this he was the HR Director Higher Education. Justin is the UK representative for Penguin Random House from 2008 to 2017 and to the European Commission Digital Skills Working helped to steer their global merger. He started Group, a member of the BBC Northern Ireland his working life as a lecturer in psychology, Education Broadcasting Council, a member of the before working in a variety of HR roles at FTSE100 British Computer Society and a Fellow of the Royal companies, including Rentokil Initial and GUS Society of Arts. He is also a mentor for the Women’s (which later became Home Retail Group). Leadership Programme in Northern Ireland.

Nick Ellins Chief Executive, Energy & Utility Skills Group

With over 30 years’ experience in utilities and rail, his previous roles include Deputy Chief Executive of the Consumer Council for Water, Head of Consumer Strategy at Water UK, Director of Policy for the Rail Delivery Group and Director of Policy for the Association of Train Operating Companies, as well as senior management roles in contracting and manufacturing.

9 OUR EXHIBITORS

Eliquo Hydrok has extensive experience and track record of working with all SwiftComply are global leaders in FOG management. We work together with the major Water Utility companies delivering environmentally considerate, water companies across the UK on a mission to fight the fatbergs. cost effective and practical solutions from planning, design, manufacture, through to installation and commissioning. We go direct to source and prevent FOG (fat, oil and grease) from entering the sewers. Our solution is technology-led, with a focus on communication, We have a comprehensive portfolio of technologies for Wastewater Treatment collaboration and education to FOG producing businesses. Our flexible, user- including Fine Bubble Aeration, Mecana tertiary filtration systems and friendly and highly configurable compliance tracking database allows us to Integrated Fixed-film Activated Sludge (IFAS). In addition, the company offer tailorable programmes. portfolio includes Wastewater Management technologies; MecMex CSO screens; the patented CWF flushing system; Biogest flow control regulators and flushing systems; and fine screenings technologies. As a member of the Eliquo Water Group we also have a range of advanced Biosolids technologies.

As the regional business development agency, Invest NI’s role is to grow Founded in 1994, water quality experts Panton McLeod are dedicated to the local economy by helping new and existing businesses to compete supporting clients to protect, maintain and improve potable water quality internationally, to improve efficiency of our businesses by reducing costs within treatment and distribution systems. With five main service streams associated with waste and energy, to stimulate innovation and by attracting in clean water projects across asset inspection, cleaning & disinfection, new investment to Northern Ireland. pipeline commissioning, outside the fence treatment and emergency response, they hold framework agreements with water companies in We also offer access to a skilled workforce, strong construction, engineering Scotland, England and Wales. and OCT supply chains that can offer a range of technical design, technology expertise in gas, diesel and bio-gas generators, battery power, solar and Panton McLeod are known for pioneering the use of ROV inspections and hydrogen power supplies, control panel manufacture, cable terminations and robotic cleaning in the UK water industry as well as service reservoir asset management. repairs and the enhanced cleaning techniques from their own Reg 31 approved cleaning agent that removes iron and manganese bio-fouling Overall Invest NI offers the Northern Ireland business community a single and other serious contamination. The company is now pioneering the use organisation providing high quality services, market development, support of active mixers in service reservoirs, automated residual control systems, programmes and expert advice to help your business and attract investment. THM reduction systems and pipe inspection methods. They have recently added a Confined Space Drone to their inspection fleet which will save clients thousands on complex confined space safety measures.

10 2019 Annual Conference

Water Solutions Ireland are a local engineering company providing We are continuing our partnership with STREAM and we are delighted to global solutions. welcome them back to present their research at our 2019 Annual Conference.

Strong links forged with a wide range of suppliers through years of working STREAM is the Industrial Doctorate Centre for the Water Sector and the within industry. STREAM programme is delivered by a consortium of five collaborating universities, Cranfield University, Imperial College London and the Water Solutions Ireland is a full-service Process, Mechanical & Electrical universities of Sheffield, Newcastle, and Exeter. They bring together diverse contracting company offering full design and project engineering services. areas of expertise to train engineers and scientists with the skills, knowledge The founders of the company, have a combined wealth of experience in and confidence to tackle the challenges faced by the water sector today. this specialist field. The company has expertise in all aspects of Process/ MEICA schemes for the Water & Waste Water industry. Students on the programme are registered for a PhD or EngD award and conduct research projects that are driven by industry priorities. Water Solutions Ireland have built, extended and refurbished water and wastewater treatment plants in Ireland & the UK, in both the public and STREAM has joined up with the Institute of Water to showcase some of the private sector. The company works closely with civil contracting partners, leading-edge research undertaken by its Research Engineers in an exclusive suppliers, and stakeholders to develop innovative and cost-effective projects. poster presentation at our Annual Conference and Exhibition.

Paul Jeffrey, Stream IDC Programme Director, said: “Having their research exposed to questioning by senior industry figures during the Institute of Water’s annual conference provides the STREAM students with a unique opportunity to engage with those who will one day be commissioning work founded on the research outputs. It’s also a perfect mechanism for making Institute of Water members aware of research and innovation developments Delivering >25% operating margin growth across industries, Elutions across the sector.” is a global Artificial Intelligence company that empowers clients to continuously accelerate and maximize enterprise value growth. Fully The poster presentations are very popular with conference delegates who embedded at the clients’ core, Elutions’ Cognitive Operating System are challenged to engage with the students, pose difficult questions and autonomously drives the enterprise ecosystem at a micro and macro level. vote for their favourite innovative project.

In Water, Elutions is redefining the possibilities for sustainable operational For more information about STREAM, go to stream-idc.net/about performance and cost improvement through its neural net framework. Leaders are empowered with real-time proactive directives and automated business processes for continuous performance improvement. Cumulative benefits include dynamic demand prediction, leakage reduction, reliability and resource efficiency.

This is not the era of Artificial Intelligence, but of its seamless and instantaneous application at scale.

11 Institute of Water: 4 Carlton Court, Team Valley, Gateshead, Tyne & Wear NE11 0AZ President: Sara Venning Chairperson: Steve Youell Chief Executive: Lynn Cooper

For details on how to join, visit www.instituteofwater.org.uk