2 Session Room Map

Hotel Lobby

______Refreshment Breaks ...... Plantation Lobby Registration ...... Plantation Lobby Information Booths...... Plantation Lobby General Sessions ...... Plantation Ballroom Presidents Board Meeting...... Cheekwood Boardroom Practitioners Board Meeting ...... Two Rivers Room Editorial Board Meeting...... Old Hickory Grill - Private Dining Room Strengths Cafe ...... Belmont Room Buffet Lunch...... Hotel Lobby Area ______3

Monday, March 2nd, 2009 4 Pre-Conference Skill Building Sessions

Managing Conflicts Peacefully and Powerfully

Location: Two Rivers Presented by David Gatewood, Dean of Career Technical Education & Workforce Development, Irvine Valley College, Irvine, California, and Lane Glenn, Vice President of Academic Affairs, Northern Essex Community College, Haverhill, Massachusetts

If you are like most leaders in academia—whether faculty, staff, or administrator—part of your responsibility is effectively managing individual and organizational conflict. In some cases, the conflicts directly involve you; in other cases, you’re mediating the conflicts between students, staff, faculty, and administrators. Conflict is an inescapable part of change and growth, and yet most of us avoid it if given a chance.

Is it possible to find satisfying resolution to conflict that meets individual needs without compromise? Monday, March 2nd March Monday,

Based on Nonviolent Communication and the research of Marshall Rosenberg , you will have the opportunity to engage in a variety of small group activities and group discussions while reflecting on, experiencing, and practicing the basic NVC components of managing conflict:

• Observations - Separating what is known from judgment and criticism. • Feelings - Empathizing and choosing how to receive what others say and do. • Needs - Sensing and expressing needs with a better chance of getting them met. • Requests - Offering strategies and making requests in clear, positive, action language.

Written and experiential exercises throughout the day will provide you with an opportunity to focus on your own actual conflict situations and prepare you to begin using your new skills immediately in your work and personal life.

The Trick to Being a Chair/Organizational Leader

Location: McGavock’s B Presented by Bill Lamb, Vice President, Kirkwood Community College, Cedar Rapids, Iowa

The workshop will present a variety of strategies for new front line administrators, including chairs, directors, deans, and other organizational leaders. Activities throughout the day will help participants to define their role as leaders and to develop cohesive teams.

Topics will include: • Understanding leadership versus management in organizations • Understanding yourself and how you work with others • Time management • Dealing with conflict • Adapting to constantly changing organizations

The activities will be directed to small group interaction with time for sharing strategies as well as applying new methods to real world examples. The afternoon session will encourage the sharing of "best practices" learned from the group. Participants will receive a variety of written materials to use as guides and references, and additional opportunities provided through the academy institutes will be discussed. Pre-Conference Skill Building Sessions 5

Lombardi or the Dalai Lama? Creating Coaching Plans to Monday, March 2nd Uncover Strengths and Improve Performance

Location: Oaklands Presented by Pam Bergeron, President, P.D. Partners, East Lansing, Michigan, and Ann Krause, Dean, Health/Human/Protective Services, Blackhawk Tech College, Janesville, Wisconsin

Typically, leaders do 2 types of coaching with people: Coaching before a situation or during the early attempts at a project (proactive) or coaching for improvement and managing performance problems (reactive). The focus of this workshop will be on the elements of proactive coaching allowing the leader to spend