Colgate Sustainability Report 2013 Giving the World Reasons To Smile 2 of 54 Giving the World Reasons To Smile About This Report Unless otherwise indicated, this report includes environmental, occupational health and safety data from 100 percent of Colgate-Palmolive-owned manufacturing and technology centers around the world, excluding contract manufacturers. Financial information is global and is given in U.S. dollars. The report provides data for Colgate’s fiscal year 2013, along with prior history and more recent updates where indicated. This report contains Standard Disclosures from the GRI Sustainability Reporting Guidelines. For feedback, questions and comments related to Colgate’s 2013 Sustainability Report, please contact
[email protected]. For all other inquiries, please visit Colgate’s Consumer Affairs site at www.ColgatePalmolive.com. Contents: Message from Ian Cook 3 Company Profile 4 Awards and Recognition 6 2011 to 2015 Strategy 8 Progress to Date 9 Recent Commitments 10 n People 11 n Performance 22 n Planet 31 Spotlight on... Emerging Markets 40 Spotlight on... Suppliers 43 Spotlight on... Partnerships 47 Continuing Our Journey 49 Key Performance Indicators 50 Global Reporting Initiative (GRI) Index 51 3 of 54 Message from Ian Cook Everyone at Colgate has a role to play in driving our sustainability success, and Colgate people everywhere have a lot to be proud of. Through the leadership of Colgate people around the world we continue to make great progress toward the goals communicated in our 2011 to 2015 Sustainability Strategy. Our long-standing commitment to sustainability and executional excellence helps drive Colgate’s strong performance as we join our consumers, suppliers, partners and customers to continuously improve each and every day.