CEW – Student Evidence
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CEW – Student Evidence JA Career Success, Session One CEW Academic Standard: 13.3.11 C Name: _________________________ Date: _______________ Today you learned how to use critical thinking skills and creativity to solve personal and professional problems. You participated in a group activity where you had to identify and solve a problem from the Order Overload Poster. You also discovered that decisions made in the workplace have consequences. What did you learn from this activity and how will it help you in your future as workplace problems arise? Revised 5/20 Order Overload Challenge Purchase Order Grand Games & Gadgets Inventory List Grand Games & Gadgets Maximum Shelf Need to Order Product 124 West 26th Street Description Capacity Stocked (for maximum Category Metropolis, New York 10111 (full front-facing) capacity) Phone: 971-555-0000 Fax: 971-555-0001 Xbox Call of Duty Black Ops 4 0 4 Delivery Xbox Call of Duty Modern Warfare 3 4 0 4 124 West 26th Street Xbox FlatOut: Ultimate Carnage 4 3 1 Supplier Metropolis, New York 10111 Phone: 971-555-0000 Xbox Burnout Paradise 4 2 2 Digital Fun Distribution Inc. Fax: 971-555-0001 Xbox Left 4 Dead 4 0 4 456 Brooklyn Bridge Blvd. Xbox Left 4 Dead 2 4 0 4 Metropolis, New York 10012 Xbox Portal 4 0 4 Phone: 971-555-3346 Xbox Portal 2 4 0 4 Fax: 971-555-1919 Xbox Halo 3: ODST 4 1 3 Quantity Unit Price Total Xbox Halo: Reach 4 0 4 19.95 39.90 2 Ps2 Burnout 2: Point of Impact 4 2 2 22.95 91.80 Ps2 Burnout 3: Takedown 4 0 4 Item # Description 4 24.95 74.85 Ps2 Burnout 4 4 1 3 5757 Burnout 2: Point of Impact 3 26.95 80.85 Ps2 Burnout Dominator 4 1 3 5776 Burnout 3: Takedown 3 Ps2 Simpsons: Hit & Run 4 2 2 19.95 39.90 5778 Burnout 4 2 Ps2 Crash ‘n Burn 2 4 2 2 29.95 59.90 5800 Burnout Dominator 2 Ps2 Sonic Heroes 3 4 1 3 19.95 59.85 Ps2 Ed, Edd ‘n Eddy 4 1 3 6012 Simpsons: Hit & Run 3 The Mis-Edventures 3 16.95 50.85 5888 Crash ‘n Burn 2 3 Ps2 The Sims 2: Pets 4 2 22 22 16.95 372.90 Wii Mario Kart Wii 4 0 4 6001 Sonic Heroes 3 6014 Ed, Edd ‘n Eddy The Mis-Edventures 3 Wii Super Smash Bros. Brawl 4 0 4 870.80 Wii Wii Sports 4 0 4 6050 The Sims 2 Pets Sub Total 150.00 Wii Wii Sports Resort 4 0 4 Delivery Charge 61.25 Wii Wii Play 4 1 3 Tax 6% Wii Wii Play Motion 4 2 2 1082.05 Total Wii Mario Party 8 4 0 4 Wii Mario Party 9 4 0 4 Wii Wii Music 4 2 2 Wii Wii Fit 4 1 3 GC Super Smash Bros. Melee 4 0 4 GC Mario Golf 4 3 1 GC Mario Kart Double Dash 4 2 2 Authorized by: Store Manager GC Spiderman 2 4 3 1 GC Viewtiful Joe 4 3 1 DSI Mario Kart DS 6 0 6 DSI Cooking Mama 6 3 3 DSI Gardening Mama 6 4 2 DSI Deal or No Deal 6 4 2 DSI The Simpsons Game 6 3 3 Key Terms Stocking Guidelines Inventory List • Shelves are adjustable. A list that helps a business keep track of products it has on hand. • Currently, shelves are 15 inches apart. • Total height of display is 45 inches. Purchase Order (PO) • Total width is 50 inches. • Games are all 5½ inches wide by 7½ inches tall by 1 inch deep. A legal document issued by a buyer to a seller that indicates the type, quantity, and • Typical stocking procedure for PlayStation and Xbox is front-facing, stocked four deep. price for a product or service. • Nintendo GameCube games are displayed with binder edge facing out. • Nintendo GameCube games are slower-selling products. Restock 50” To replenish a store’s supplies. Stocking Diagram Supplier 5½” A company or person that supplies goods and services to a business. Xbox The Situation 15” Logan works at Grand Games & Gadgets and has run into a problem at work. s Read about Logan’s situation below. Then, using the Problem-Solving Tool in your Problem-Solving Packet, use critical thinking and creativity to determine Logan’ best solution. PlayStation 5½” Grand Games & Gadgets is a small electronics store in Metropolis, New York. The store is small, so space is at a premium. ndGra Games & Gadgets doesn’t have any storage space; all products must be displayed on the shelves. 15” s departmentLogan’ is video games. о The video game display has three shelves, each measuring 50 inches long, 5½ inches deep, and 15 inches high. о Logan is in charge of restocking and keeping the Inventory List up-to-date. о Once the inventory is up-to-date, Logan completes the Purchase Order, which is signed by his boss and sent to the, has supplier a no-returns to be filled. policy. If you order 5½” Nintendo о Digital Fun Distribution Inc., the supplier it, you must pay for it. Today is the first day Logan is working alone in the store. It is delivery day from the supplier. Logan has just accepted delivery of the order he placed last week, and he 15” has found a problem. Refer to Pages 2 and 3 in your Problem-Solving Packet for instructions and the Used Used template needed to conduct your investigation. ©2019 Junior Achievement USA, HS1307 Order Overload Poster, Session 1 All Rights Reserved Name _____________________________ Problem-Solving Tool Problem-Solving Packet • Pros • Cons Alternative One • Pros Key Terms • Cons Creativity Alternative Two The ability to create something new or original, or to try a new approach to get things done. 1. ID the problem and collect • Pros 3. Choose the best solution Critical thinking information about the problem • Cons and Act on it. and cause. Alternative Three The process of using logic and reasoning to make a judgment. Problem solving 2. Analyze possible solutions by weighing the An orderly method of overcoming obstacles to arrive at a solution. pros and cons of each. Remember to consider creative alternatives. Decisions Have Consequences Example: Scenario One 1. ID 2. Analyze 3. Act You work the counter at a busy fast-food restaurant. A customer places a breakfast order and has several special requests. Some of the requests will require extra time Alternative One: and effort for you and the cooks, and fulfilling the requests will hold up the line for the other customers. What do you do? Pros: q Solution One: Tell the customer you’re sorry but the restaurant is too busy for special orders. She’ll have to accept the food as it appears on the menu. Cons: q Solution Two: Take care of the special requests and ask for help from a Alternative Two: manager or other employees to keep the line moving. q Solution Three: Avoid getting into a conflict with the customer and keep the line Pros: moving by sending in the order without taking care of any special requests. Cons: Scenario Two You work at a large movie theater. A new movie everyone wants to see is rated “R,” so customers must be 17 years old to get in. Students from your school come to buy their Alternative Three: tickets from you. You know that one student is only 15 years old. What do you do? Pros: q Solution One: Sell all of them tickets and just pretend you don’t know that one of them is underage. Cons: q Solution Two: Explain that they are putting you in a bad situation, but sell them all tickets and let them know that they owe you a favor. q Solution Three: Require everyone in the group to show identification proving they are 17 or older and refuse to sell a ticket to anyone who cannot. ©2019 Junior Achievement USA, HS1306 Problem-Solving Packet, Session 1 4 1 All Rights Reserved Instructions: 1. ID 2. Analyze 3. Act 1. Read The Situation found in the Order Overload Poster. NOTE: You CANNOT RETURN any products to 2. Look through all of the paperwork provided in the Order Overload Poster and try to the distributor due to a previous contract determine what the problem is and how it happened. agreement. Make sure the issue you identify isn’t just a symptom of the real problem. Record your information and the problem you identify in the space provided in the red box to the right, Alternative One: 1. ID. Hint: Be sure to consider all of the data available, such as the display capacity, items Pros: needed, and items ordered. 3. Using the Order Overload Poster, brainstorm possible alternative solutions, as well as Cons: pros and cons for each. Record your responses in the yellow box to the right, 2. Analyze. Remember to explore creative options and include them as alternatives if they are realistic solutions. Alternative Two: Hint: Depending on the solution, the Inventory List and Purchase Order might be helpful Pros: resources. 4. After weighing the pros and cons of each solution, decide which option is best. Record Cons: your answer in the green box to the right, 3. Act. Alternative Three: Problem-Solving Tool Pros: • Pros Cons: • Cons Alternative One • Pros • Cons Alternative Two • Pros • Cons 1. ID the problem and collect Alternative Three 3. Choose the best solution information about the problem and Act on it.