5G Ecosystem The digital haven of opportunities September 2019 Ecosystem | The digital haven of opportunities

ii 5G Ecosystem | The digital haven of opportunities

Contents

Foreword 03 Message from CII 04

5G commercial launch in India: Are we ready? 05 • National Digital Communications Policy (NDCP) lays the foundation for next generation 05 • Movement/transition of data traffic to 06 • Regulatory endeavour for 5G spectrum allocation 06 • Progress made on policy front to prepare for a 5G future 08 • Efforts to have an indigenous 5G technology 09 • Mega cloud push will accelerate change in India’s infrastructure 09

Encircling the seamless – what is the 5G ecosystem? 10 • Handset manufacturers geared up for 5G 10 • Equipment manufacturers - Key for new business opportunities 12 • Infrastructure providers - Expanding the network footprint 13 • Mobile network operators - Supporting the 5G ecosystem 14 • Rise of application/software providers 22

Digital transformation across industry verticals – no one wants to be left behind 24 • Manufacturing 25 • Media and entertainment 26 • Automotive 27 • Government 28 Current 5G ecosystem in India 29 Conclusion 31 Glossary of terms 32 About Confederation of India Industry 33 Acknowledgements 34 Contacts 34 References 35

01 5G Ecosystem | The digital haven of opportunities

02 5G Ecosystem | The digital haven of opportunities

Foreword

5G will be a game changer for India with the potential to create significant social and economic impact. As the 5G ecosystem develops in the country, telcos are expected to focus beyond connectivity towards collaboration across the telecom value chain and cross-sector, leading to the creation of new business models and innovation. India is making giant strides towards cross-sector convergence, spearheading digital transformation across industries.

As the nation prepares for the launch of 5G, favourable regulatory policies to develop digital infrastructure are expected to drive investments to fuel the growth of 5G ecosystem. With basic connectivity solutions already in store, more advanced capabilities with cloud, mobile edge computing, complex-converged automation, IoT, artificial intelligence (AI), and augmented and virtual reality, are expected to enable industries to drive efficiencies and unlock the full economic potential of 5G. Investments are being made for the impending arrival of 5G as much in the telecom sector as other industries, such as manufacturing, healthcare, government, and Sathish Gopalaiah retail. Partner Leader, The adoption of these above-mentioned capabilities, along with next-generation Deloitte India hyper-scale solutions, will not only cause a paradigm shift from traditional services to Everything-as-a-Service (XaaS) but also challenge the existing boundaries of Quality- of-Service (QoS), and personalisation and overall customer experience.

This report presents a view on the following: • Progress made thus far to make 5G a reality in India • Ever-evolving 5G ecosystem and the rise of new value chain players • Telecom value chain and cross-sector player preparations to embrace 5G • Key considerations in facilitating the commercial launch of 5G in India during 2020

Policy roadmap addressing the spectrum, infrastructural, and business challenges, favourable investment climate, indigenous technology development, and customised use cases in the Indian context will help in the timely adoption of 5G in India, realising the industrial internet and digital aspirations across the connected society.

We hope that you find this report insightful and enriching!

03 5G Ecosystem | The digital haven of opportunities

Message from CII

5G has the potential to transform our economy. It will enable wireless broadband services to be provided at gigabit speeds, and offer low latency and high reliability to support new types of applications, connecting devices and objects through internet of thing (IoT). It will fuel the development of innovative business models across multiple sectors ranging from transport, health, and manufacturing to logistics, energy, and media and entertainment.

It is an opportunity for operators to move beyond connectivity and collaborate across sectors such as finance, transport, retail, and health to deliver new and better services. It is also an opportunity for industry, society, and individuals to advance their digital ambitions, using 5G as a catalyst for innovation. 5G will naturally evolve from existing 4G networks and it will mark an inflection point in the future of communications, bringing instantaneous high-powered connectivity to billions of devices. It will enable machines to communicate without human intervention in an IoT environment capable of driving a near-endless array of services. Umang Das Chairman Although 5G will engage a new generation of consumers attracted by innovative CII Telecom Convergence services and seamless connectivity, new demands will be placed on finite spectrum Summit’19 resources. We will need greater bandwidth to meet the speed and capacity requirements of an increasingly connected society. Operators must be prepared to meet the challenges of a network designed for both people and machines. Governments and service providers must also be ready to meet demands in the future.

This transformation is not waiting for the launch of 5G. Many digital changes to our society are already underway, using existing networks. However, what additional 5G brings here is the speed, reliability, and spread they will need to reach their full potential in the future. We know where we want to go and how to get there. However, we cannot take our foot off the pedal. We need the continued commitment of industry players, policy makers, and national authorities to complete this journey.

The success of 5G depends on the adoption of common global standards to ensure that all parties can begin using 5G as a platform for innovation soon at the lowest possible cost. We should work closely with members and players across the ecosystem to define the technologies, identify spectrum bands and develop business models and policy initiatives that will bring 5G to life. Through industry collaboration, we can ensure that 5G becomes an evolutionary change with a revolutionary impact.

04 5G Ecosystem | The digital haven of opportunities

5G commercial launch in India: Are we ready?

In the previous convergence summit held in 2018, CII and National Digital Communications Policy (NDCP) lays the Deloitte released first in the series of the thought leadership foundation for next generation on 5G, ‘5G – The catalyst of digital revolution in India’. As we move forward, India aspires to unlock the digital The thought leadership discussed various aspects of the value chain with the recently announced NDCP and 5G India technology, its impact on various industry stakeholders, 2020 forum with an emphasis on timely development of 5G India’s preparedness, use cases that could transform various infrastructure. industries and society, and implementation challenges. Last year same time, India was planning to launch 5G in line with The policy sets directions to lay foundations for the 5G the global commercial launch. ecosystem to: • Enhance the digital communication sector’s contribution to While the global commercial launch of 5G has been seen in India’s GDP to 8%1 countries such as the U.S., Korea, and the U.K., 5G launch in • Propel India to become one of the top 50 nations on the India is slated for 2020. ICT development index of International Union (ITU)2

Figure 1: Goals to deliver a 5G-ready future3 Connectivity Investment for Strengthen Build capability goals innovation infrastructure setup to deliver • Create a roadmap for • Attract investments of • Set up fibre first initiative • Establish a centre of emerging technologies US$ 100 billion in digital fiberisation of at least excellence for spectrum – 5G, AI, IoT, robotics, communications sector 60% of telecom towers management, security, cloud, and M2M and next-generation • Create innovation-led • Establish a national networks • Encourage the use of start-ups in the digital grid with common open APIs for emerging communications sector service ducts and utility • Promote and create a technologies corridors fund for R&D in new • Create globally technologies for start- • Adequate licensed and recognised IPRs in India • Set up common RoW ups and entrepreneurs unlicensed spectrum for with standardisation of • Increase contribution to IoT/M2M services cost and timeline • Promote innovation by the global value chain fostering the intellectual • Ensure the availability of • Encourage and facilitate • Move towards Industry property rights regime spectrum for 5G in <1 active infrastructure 4.0 GHz, 1-6 GHz, and >6 sharing • Provide financial GHz bands • Develop standard incentive to develop SEPs • Establish a global hub for essential patents (SEPs) • Enhance backhaul cloud computing, content • Simplify the process for capacity to support next- hosting, and delivery obtaining experimental generation networks licences and establishing • Simplify the licensing and regulatory sandboxes • Review industry practice regulatory framework • Promote design-led for traffic prioritisation (security, data centres, manufacturing and for 5G-enabled and content delivery strict compliance to applications and services networks) preferential market access requirement

05 5G Ecosystem | The digital haven of opportunities

Movement/transition of data traffic to 4G With 750 million unique subscribers, India has cemented its place as the world’s second-largest smartphone market.4

Figure 2: Transition of data traffic in India across five years over technologies Data usage/volume (in billion GB)5 100%

90%

80% 0.35 70% 0.70 2.77

60% 16.42 40.30 50%

40%

30% 0.34 1.22 20% 0.47

10% 3.18 5.65 0.47 0% 0.42 0.44 2014 2015 2016 2017 2018

2G 4G

The year 2018 saw users consume more data in a single month compared with the total data consumed over a period of five months in 2016. • The continued increase in 4G data consumption has been fueled by the migration of data users from and 3G to 4G. The total volume of wireless data usage increased from 20.09 billion GB in 2017 to 46.40 billion GB in 2018 at a growth rate of 131%. • 4G data traffic increased by 132%, whereas 3G data traffic saw a de-growth of 1% (YoY). • 99.7% of the total data traffic, carried over mobile networks in December 2018, was driven by 3G and 4G technology users. • 4G (LTE) traffic contributed a major part i.e., 86.85% of the total data traffic with a volume of 40.30 billion GB in 2018. • 4G data consumption has been driven by an increase in 4G device penetration, heavy discounts and offers from telecom operators and OEMs, and a growing digital ecosystem.

Regulatory endeavour for 5G spectrum allocation The Telecom Regulatory Authority of India (TRAI) had convened a workshop “Enabling 5G in India” in May 2019.6 The workshop gave an opportunity to stakeholders to present and align their considerations for the timely implementation of 5G in India.7 A need for a more harmonised spectrum and moving to higher frequency bands for capacity fulfilment requirements were identified as key enablers.

India is finalising spectrum across the 600MHz, 1.4GHz, 2.6GHz, 4.8GHz, 26GHz, 31GHz, 47GHz, and E and V bands (for microwave – access backhaul traffic). Consensus over these bands will be further shared at the World Radiocommunication Conference 2019 (WRC-19) convened by ITU in October 2019.8

06 5G Ecosystem | The digital haven of opportunities

Verizon began rolling out its 5G services in Chicago and Minneapolis on 3 April 2019 AT&T rolled out mobile 5G service in 12 US cities in December 2018 Sprint/Nokia/ Qualcomm completed the world's first over-the-air 5G data transmission using 2.5 GHz on its commercial network in January 2019 Qualcomm Technologies tested first 5G mobile connection with a connection speed of 1 Gbit/s Verizon (with Cisco, Ericsson, Nokia, Qualcomm, Samsung) conducted 5G testing in "sandboxes" (small testing areas) AT&T/Ericsson conducted 5G trials/ testing AT&T, T-Mobile, and Sprint, along with Nokia, Ericsson, Google, and Facebook, commenced R&D on 5G technologies United States Vodafone/Huawei launched the 5G network in 15 major Spanish cities on 15 June 2019 Orange plans to launch 5G in Spain 2019 Vodafone Spain launched 5G trials in Madrid, Valencia, Seville, and Barcelona in June 2018 Telefonica and ZTE Corporation established 5G testing labs Spain EE launched the 5G network in six cities (London, Cardiff, Edinburgh, Belfast, Birmingham, and Manchester) on 30 May 2019 The UK operator EE plans to launch 5G (in London, Cardiff, Edinburgh, Belfast, Birmingham, and Manchester) on 30 May 2019 Vodafone UK plans to release 5G in the Lake District and Cornwall in 2019 5G Centre for Communication Systems Research (Huawei, Fujitsu, EE, Aircom, BT, Samsung, Telefonica, Vodafone, Aeroflex, and Rohde and Schwarz) conducted 5G testing at Surrey University 5G Centre for Communication Systems Research focused on accelerating 5G implementation United Kingdom Commercial deployment yet to be implemented 5G MegaFon tested in Russia World Cup 2018 Russian mobile operators are set to launch commercial 5G networks in 2020 MegaFon/Huawei tested 5G cellular networks via TV channel "Russia 24" MTS/Nokia and Ericsson tested 5G at the World Cup soccer games in Russia in 2018 A 5G trial were done by Rostelecom with Ericsson in St. Petersburg and with Nokia in Skolkovo Megafon, Rostelecom, MTS, and Vimpelcom commenced 5G research Russia Commercial deployment yet to be implemented 5G NTT DoCoMo plans to launch 5G services at venues of the 2020 Tokyo Olympic and Paralympic Games NTT DoCoMo/ Huawei demonstrated mobile internet speed of 3.6 Gbps in the world's first large-scale public network test of 5G in Chengdu, China The 5G NTT DoCoMo/Nokia trial of real-time transmission of 8K of 48 Gbps video was held on May 19 2016 The Ministry of Internal Affairs and Communication, supported by 5G Mobile Promotion fieldstarted Forum, trials in 2017 Japan Commercial deployment yet to be implemented China to roll out nationwide (40 cities) 5G coverage by 1 October 2019 Huawei claimed the world's first 5G hardware for the automotive industry (22 April 2019) 5G China Mobile/ ZTE completed testing the world’s first pre-5G massive MIMO base station IMT 2020, a 5G promotion group, was formulated China (illustrative list) 9 South Korea Telecom, KT, and LG Uplus launched the world's first nationwide 5G services in March 2019 South Korea Telecom and Korea Telecom showcased 5G service at the 2018 Olympic Winter Games in PyeongChang South Korea Telecom, along with Samsung, Nokia, Ericsson, Samsung, Intel, and Rohde & Schwarz, completed a 5G field trial 5G forum established to develop 5G standards with private- and public- sector participation, including South Korea Telecom, Korea Telecom, and LG South Korea Commercial deployment yet to be implemented 's Dialog and TRCSL completed 5G transmission using commercial grade base stations and end-user devices in December 2018 A successful field test of the pre-5G LTE Advanced Pro technology was conducted Sri Lanka Telecom and undertake 5G research Sri Lanka Commercial deployment yet to be implemented Partial deployment yet to be implemented Bharti Airtel and Huawei have successfully conducted India’s first 5G network trial under a test setup Vodafone, Samsung, Jio, and BSNL are said to be in talks for conducting 5G trials soon Ericsson sets up a centre of excellence (CoE) and incubation centre with a 5G test bed at IIT Delhi India 5G commercial deployment 5G partial deployment 5G test/ trials 5G research COUNTRIES Table 1: Global 1: Table comparator: 5G deployment progress

maturity level 07 5G Ecosystem | The digital haven of opportunities

Progress has been made on policy front to prepare for a 5G future

Figure 3: Policy landscape to steer the growth of digital revolution10

National Digital Communications Policy 2018

Draft Cloud Computing Policy National Manufacturing Policy

Policy landscape

Electronics Development Fund Preferential Market Access (PMA) (EDF) policy

National Digital Communications Policy 2018 Promotes fiberisation Promotes effective Aims to set up 10 Establishes a and establishing global use of the E and V million Wi-Fi hotspots comprehensive data hub for cloud computing spectrum bands and by 2022 across the rural protection regime for promulgation of 5G and urban areas digital communications networks

Draft Cloud Computing Policy Mandates the localisation of Promotes the identification of20 Recommends the development data generated in India locations for data centre setup of a “national cloud strategy”

Electronics Development Fund (EDF) and National Manufacturing Policy Provides companies risk capital The government of India R&D incentives and capital to develop new technologies in provides a capital subsidy of up subsidy for promoting electronics and IT to 25% for 10 years manufacturing

Preferential Market Access (PMA) Provides OEM competitive advantages in Incentivising private operators to buy domestic government bids and receiving tax benefits telecom products

08 5G Ecosystem | The digital haven of opportunities

Efforts to have an indigenous 5G technology Mega cloud push will accelerate change in India’s ITU plans to setup its first innovation centre in India. Ten Indian infrastructure academic institutions are expected to join ITU; the number The Indian data centre market is slated to grow at a CAGR of is expected to increase to about 40 institutions in the near about 9% to reach about ~US$ 4 billion by 2018−2024.12 future.11 Through such initiatives, India is expected to drive A key growth driver for data centre is the need for mega cloud inclusive growth to strengthen its R&D capabilities, generate environments, which have become commonplace for deploying more Intellectual Property (IP), and drive the growth of automation, AI, and machine learning (ML) for driving multiple indigenous manufacturers. use cases for 5G service across industries.

The government’s ‘Make in India’ campaign aims to establish Market entry by new players, and investment across new India as a global manufacturing hub by bringing telecom hyper-scale and edge facilities against the backdrop of land, equipment, chip, and smartphone manufacturing to the power, water cooling, fibre availability, and data localisation are country. This will further help make 5G an indigenous expected to shape the dynamics of the market over the next technology. three years. India's data localisation bill, known as the Personal Data Protection Bill, is also likely to play a key role in increasing the number of data centres in the country.

Figure 4: Cloud computing spend13

400 8 CAGR 16.5% pa 7.2 350 7 345

300 6

250 5

200 4 CAGR 30% pa 187 150 3 2.5 100 2

50 1 Cloud spending Global – (US$ billion) Cloud spending (US$ India – billion) 0 0 Year 2018 Year 2022

Cloud spending - Global Cloud spending - India 09 5G Ecosystem | The digital haven of opportunities

Encircling the seamless – what is the 5G ecosystem?

5G technology is expected to give a plethora of opportunities to telecom value chain players willing to increase investments in infrastructure to meet demands for 5G use cases. As 5G technology will be initially built on existing 4G infrastructure (i.e., non-standalone deployments), service providers and other value chain players can work on an incremental basis as a part of the 5G evolutionary process. Telcos are constantly innovating to minimise cost and improve time to market for delivering 5G service offerings. There are multiple cases of partnerships across the value chain to innovate solutions for 5G deployment, which leads to the growth of new business models.

Figure 5: Telecom value chain players across 5G ecosystem14

Electrical Radio Network Application

3 5 6 Component Wireless device Infrastructure manufacturers manufacturers providers

1 2

Service/ 4 application End users Wireless chipset providers manufacturers/ Network equipment Mobile network handset manufacturers operators manufacturers

Policy and standards framework

1. Handset manufacturers geared up for 5G According to a Global mobile Suppliers Association (GSA) report, a device ecosystem should consist of phones, hotspots, indoor CPE, outdoor CPE, modules, dongles/adapters, and USB terminals, (collectively known as form factors). Until June 2019, GSA has identified 13 such form factors, 39 vendors with available or forthcoming 5G devices, 90 announced devices, 25 phones, 7 hotspots, and 23 CPE devices.15

10 5G Ecosystem | The digital haven of opportunities

Figure 6: Upcoming and existing device ecosystem (Illustrative list)16

Phone • Samsung Galaxy S10 5G • Oppo R15 >10 • LG V50 THINQ • Samsung Galaxy Fold • Huawei Mate X • Huawei Mate 20 x 5G • Xiaomi Mi Mix 3 • One Plus 7 Pro 5G >15 • ZTE Axon 10 Pro • Nokia 10 CPE • Fibocom FG100 • Inseega R1000 8 • Huawei 5G CPE 2.0 (mmWave) • Nokia Fastmile 5G Gateway • Huawei 5G CPE 2.0 (Sub-6Ghz) • Samsung SFG-D0100 • Huawei 5G CPE Win 15 • Huawei 5G CPE Pro

Hotspot 3 • HTC 5G Hub (US bands) • HTC 5G hub (Europe & Asia bands) • Netgear Nighthawk M5 Fusion 4 MR5000

Module 4 • Fibocom FG100 • Huawei MH5000 • SIMCom Wireless SIM8200-EA-M2 16 • SIMCom Wireless SIM8200G

Dongle 1 • Motorola 5G Moto Mod (only on Verizon)

1

Commercially available To be launched

11 5G Ecosystem | The digital haven of opportunities

The Indian telecom industry's major players, including • Innovation in semiconductors used for developing JioPhone, Foxconn, HTC, Huawei, Lava, and Google, have 5G technologies formed The Mobile Association (TMA) that works towards Semiconductor manufacturers are innovating solutions developing the 5G device ecosystem.17 for 5G networks that can be used with 4G technology as well. With the launch of 5G, China, Japan, South Korea, 2. E quipment manufacturers - Key for new business and Taiwan are becoming hotspots for semiconductors, opportunities serving global clients.18 China remains one of the largest consumers in the semiconductor market. Companies • Advancements in network Infrastructure such as Samsung and Huawei are creating their own Telecom equipment manufacturers are focusing on chips through their subsidiaries Samsung Austin cloud solutions such as Cloud RAN (or CRAN) and Semiconductor and HiSilicon, respectively. Virtual-RAN, which involves the virtualisation of Radio Access Network (RAN). • Driving partnership projects The value proposition of 5G lies in fast data connectivity • Scalable 5G – flexible business opportunities and new business opportunities that will be enabled by To achieve economies of scale and smoothly transition it. To realise new business opportunities, collaboration to 5G, equipment manufacturers are coming up with among players across the telecom value chain is solutions related to 5G spectrum sharing and 5G carrier imperative. Examples of collaborators already in play are aggregation. provided:

Table 2: Innovation through collaborations19 (Illustrative list)

Reason for collaboration Participating entities Examples Development of next-generation hardware Network transformation providers and • Ericsson and Intel management platforms semiconductor manufacturers • Nokia and Intel 5G MoU – to operate 5G in the market Network transformation providers and • Ericsson, along with multiple service telecom service providers providers, such as Bharti Airtel, T-Mobile, and Zain • Huawei, along with China Telecom, and China Mobile Accelerate innovation and digital Multiple telecom equipment • Ericsson and Cisco transformation manufacturers and solution providers Develop 5G business models Telecom service providers and 5G • Orange and Dell technology solution providers Cloud computing enabled 5G for scalable Telecom service providers or equipment • AT&T and Microsoft solutions manufacturers and cloud solution • Nokia and AWS providers

• Rise of IoT platforms and IoT device ecosystems The number of connected IoT devices is forecast to increase at a 10% CAGR between 2018 and 2025. By the end of 2021, this number would exceed other device connections (phones, tablets, PCs, etc.). By 2025, the number of IoT connections will reach ~25 billion with smart building and smart home leading the way.20

12 5G Ecosystem | The digital haven of opportunities

Figure 7: Growth of IoT connections by 202521

30 Industrial

Consumer 1.5 25.2 25 0.7 0.3 0.2 0.8 1.6 5 20

0.3 0.7 0.5 15 1.3 Consumer IoT – 11.5 billion connections 3.2 Industrial IoT - 13.7 billion connections

10 9.1

5 Consumer IoT – 5.5 billion connections Industrial IoT – 3.6 billion connections

0 2018 2025

Health

Wearables Smart city Smart retail Smart homes Smart vehicles Smart utilities Smart buildings Consumer others Enterprise others

Consumer electronics Smart manufacturing

3. Infrastructure providers - expanding the network As emerging technologies, such as 5G, IoT, and smart footprint cities, will drive massive growth in data transactions, a 5G networks will need a network of small cells with 5G robust infrastructure would be required to keep systems antennae placed throughout the city, compared with operational by providing uninterrupted power supply. the huge, geographically dispersed cell towers of the LTE technology. Infrastructure costs for the network Most of this additional infrastructure will likely be built with footprint could be grouped under the following four small cells that use lamp posts, utility phones, or other areas: similar-sized structures that can host smaller, less obtrusive • Upgrades to the traditional network radios required to build a densified network. Tower and Infrastructure Providers Association (TAIPA) is also targeting to • Addition of new macro sites deploy diesel-free sites using efficient solutions, such as Li-ion • Creation of the new 5G layer batteries, advanced VRLA batteries, simple power panels, fuel • Addition of small cells cells, outdoor sites, free cooling units, and solar cooling units.22

13 5G Ecosystem | The digital haven of opportunities

4. Mobile network operators - supporting the 5G ecosystem

New technologies being adopted by telcos for radio, core, and transport network T o facilitate smooth roll out of 5G, operators need to identify the deployment approach effectively using existing investments and best supporting their own business strategies. Telcos/TSPs are making investments in several new technologies to achieve a 5G-ready status:

Figure 8: Enhancements across networks to meet 5G requirements (Illustrative list)23, 24, 25, 26, 27

Radio Market highlights Cloud RAN 5G The global cloud radio access network (C-RAN) RAN solutions in the cloud market is expected to provide high scalability to Technologies reach ~ US$ 14 billion by address varying demand 2022, at ~21% of CAGR for capacity using powerful over 2019−2022. Expected new capabilities, such as AI growth drivers: reduced (for real-time optimisation) costs, improved energy and edge cloud (to improve efficiency, spectrum subscriber experience. Transport utilisation among others. Core Market Highlights

Software Defined Network Function The deployment of 5G or Small cell Networking (SDN) Virutalisation (NFV) The network function multimode small cells is virtualisation market While serving a much SDN architecture, along with The concept of NFV expected to cross the one is expected to see 42% smaller geographical area Path Computation Engine decouples software from million mark in 2020 and growth to reach US$ 70 than a macro cell, small Protocol (PCEP) capability, hardware. Using this further increase steeply billion by 2024. can be used in 5G networks technology, it is expected to reach 5.2 million in cells increase network to facilitate ways to automate that network administrators Expected growth 2025. The total installed coverage, capacity, and optimised paths and do not need to invest in high- drivers: Significant capex base count of 5G small quality of service to deliver network redundancy from priced, proprietary hardware and opex reduction cell in 2025 is predicted dense coverage and high- a centralised control plane to set up a service chain of opportunity, increasing to be 13.1 million. capacity network required and circumnavigating major network-connected devices. data centres and cloud Expected growth drivers: by 5G. outages by determining Instead, they create virtual services, adoption of IoT increasing data uptake, optimal data flows in real network functions that can rising high bandwidth time. be installed in a few days or a required applications, and week instead of months. increasing urbanisation

Massive MIMO Network slicing Mobile Edge Computing The global edge Valued at US$ 1.05 (MEC) computing market MIMO uses a combination Networking slicing is a billion in 2017, the global is expected to reach of advanced antennas with fundamental building MEC is a network architecture massive MIMO market US$ 6.96 billion over a large number of steerable block of 5G core networks, that supports computing and is expected to expand 2018−2024, growing at a ports to significantly enabling operators to storage at the edge of the at a CAGR of more than CAGR of 34%. increase the number rapidly create custom network, i.e., closer to users, 39% from 2018 to 2026 services by segregating of transmission points. thereby lowering low latency to reach US$ 20.85 traffic and delivering specific This increases spectral essential for delivering billion. Expected growth sets of KPIs for each of efficiency and network mission critical and massive drivers: 4.5G technology, them. These independent IoT device ecosystem. Edge improved SNR (signal to capacity, and delivers network instances enable noise ratio), link reliability, faster data throughput. service-specific service technology can be invaluable expected launch of 5G level agreement (SLA) for the process of machine needs for connectivity, learning, automation, and big mobility, capacity, security, data applications. redundancy, and QoS/QoE.

5G network deployments are primarily service-based architectures (SBA) providing a modular framework where all functions are deployed through open software on generic hardware rather than proprietary hardware-software combination. This is both a significant advantage over legacy wireless networks and a source of vulnerability, as software is more easily subject to malicious attacks exploiting weaknesses. Due to these vulnerabilities, along with the transition to edge clouds, end-to-end security from the mobile core to the edge is a pre-requisite.

14 5G Ecosystem | The digital haven of opportunities

Figure 9: Security challenges and mitigations28

5G security concerns 5G security resolutions Resilience DDoS to potential threats System vulnerabilities Identity management Phishing Privacy and assurance malware Recurring security Data loss & & threat inadequate data evaluation back-up Negligence & Communication insider threat security

Deloitte is assisting government and private sector players build telecom infrastructure. It is offering assistance in the following areas: network capex prioritisation, network planning, detailed project report, investment estimations, design and bill of quantities development, and project management to meet connectivity requirements. Deloitte has also been involved in data centre design and implementation, security operation centre (SOC) development, etc., in the telecom infrastructure space.

Deloitte’s engagements also span across robotics process automation, big data analytics, AI and ML design, and implementation for telecom and cross-sector players.

5G spectrum bands To provide diversified 5G use cases, operators will need spectrum across three frequency ranges − below 1 GHz, 1 - 6 GHz, and above 6 GHz. The 3.5GHz band has been identified as the primary band in many countries as it is expected to be harmonised.

Operators would need to use multiple combinations of bands to provide a wide variety of uses cases as there is a trade-off among coverage, capacity, and latency for each band.

Figure 10: Key characteristics across spectrum bands (illustrative)29

Low band Mid band High band < 1 GHz 1–6 GHz 24–40 GHz • Ubiquitous coverage (outside-in • High capacity • Ultra high broadband speed Characteristics and deep indoor) • Low latency • Extremely low latency • Wide coverage

Suitable area of application • Rural areas • Urban and sub-urban areas • Dense urban areas

• mMTC • eMBB • eMBB Use case category • eMBB • URLLC • mMTC • TV broadcasting • Environmental monitoring • Industrial IOT • Multimedia services • Smart cities • Fixed wireless access Use case • Voice services • Mission critical services – • High-definition cloud gaming security and safety • Real-time augmented reality • Critical IoT applications service • New Zealand • Japan • China • Ireland • China • India • UK • South Korea • UK • South Korea Countries supporting • Canada • Spain • India • Spain • India different bands • Mexico • South Africa • Brazil • China • Brazil • Albania • Australia • France • Italy • Hong kong

15 5G Ecosystem | The digital haven of opportunities

In India, the regulator has harmonised 700 MHz band and will have to increase infrastructure spending to cope with identified 3.5 GHz band for IMT service.30,31 Telecom service increasing traffic. providers plan for 4G and 5G deployments in line with the spectrum roll out and the regulator’s harmonisation plans. In the Indian context, both the strategies are being seen to be deployed by telcos. While Reliance Jio focuses on a lean-in Investment requirements for 5G deployment strategy, other telcos seem to be having a more conservative Cost and investments related to traditional 2G, 3G, and 4G outlook. With debt-laden financials, telecom service providers networks, unlike those for 5G, are likely to differ over time (TSPs) are in dilemma to meet the capital needs of network and would depend on local conditions. Operators have expansion. Private telcos are now attempting to monetise on at least two options. The first involves a lean-in strategy the fibre opportunity through fiberco and towerco separations, in which they prioritise 5G investments in anticipation of thereby trying to deleverage a big chunk of their (overall) debt accelerating commercial prospects. The second involves and making themselves asset-light. Fund raising is also for the a more conservative method in which they delay 5G need to expand 4G networks and make them 5G ready. Hence, investments as long as possible while existing networks the network expansion is already underway to expand 4G are upgraded. Even if operators delay 5G investments, they networks and lay the foundation for 5G in the near future.

Figure 11: Network infrastructure transformation of telco-fiberco separation (illustrative list)32, 33, 34, 35

Net debt: ~US$ 15.65 billion Net debt: ~US$ 16.44 billion Net debt: ~ US$ 22.06 billion Towers: Bharti Infratel Towers: Bharti Infratel Towers: 220,000 and Indus merger (163,000 and Indus merger (163,000 Fibre: 300,000 route KMs towers) towers) Fibre: 246,000 route KMs Fibre: 156,000 route KMs

Bharti Airtel Limited Reliance Jio Bharti Airtel is in the last stages The segregation of fibre assets The transfer of control of of transferring its optical fibre sets the stage for VIL to engage assets has been done to cable network to its wholly in active discussions with two InvITs – Digital Fibre owned subsidiary, Telesonic potential buyers, which could Infrastructure Trust and Tower Networks Ltd, by way of a culminate in a fast-track hive- Infrastructure Trust, which is Network slump sale. off of the fibre business. set up by a wholly owned unit infrastructure VIL’s fibre network asset has of Reliance Industries (RIL). transformation The objective of this been estimated to be US$ of telcos transaction is to have a truly 0.43−0.45 billion. Incremental capex related to - fiberco independent fiberco with ability network infrastructure will also separation to monetise the fibre assets be made by InvITs, which will and also avoid duplication of reduce Jio’s capex intensity and capex. strengthen its balance sheet.

Bharti Airtel and Vodafone Idea Limited are likely to announce their optic fibre combined entity, which will be an Infrastructure Investment Trust (InvIT).

Deloitte has been assisting telcos in the innovative structuring of hived off businesses such as Investment Infrastructure Trust as part of tower and fibre assets separation. This helps drive investments in infrastructure. The company is also helping telcos in separating business plan development for valuation, asset valuation, potential operating model, plan for monetisation, and separation advisory.

16 5G Ecosystem | The digital haven of opportunities

Partnerships and alliances for monetisation LTE-A and 5G being underlying technologies for end-to- end connectivity. 5G monetisation can be tricky and many service providers are struggling with how to monetise 5G use cases. Effective monetisation of 5G use cases among other things, demands 2) Rise of content partnership among telcos and CDN/ agile, low-latency high-performance networks and supporting OTT players To boost revenues, there has been a significant upswing in systems based on modern software methodologies. partnerships between telcos and CDN/OTT players in India and globally to provide exclusive video content, games, New business models are seen to be evolving with cross-sector music, etc., to former’s subscriber. Moreover, content partnerships to provide IoT services to retail and enterprise providers are promoting their platforms aggressively customers. To meet the demand for high quality-of-service through a two-pronged strategy. and high-definition content, telecom service providers are a. A  llow initial free usage to enable customer to partnering with content data network (CDN) and over-the-top experience platforms and content consumption. (OTT) players. b. I ncremental premium fees at a later stage after 1) Offering end-to-end IoT solution to enterprise and consumer behaviour is in favour. retail consumers Telcos are partnering with IoT device OEMs to offer end- to-end solutions to enterprise and retail consumers, with

Figure 12: Business models evolving through cross-sector alliances and partnerships (illustrative list)36, 37

Content Partnership between End-to-end IoT solution to TELCOs and CDN/OTT players Enterprise and Retail consumers

Global 5G-enabled smart office solution • AT&T acquired Time Warner and HBO to bring premium SK Telecoms partnered with Samsung and Cisco to provide a content direct to consumer distribution (D2C) using high- 5G-based smart office solution offering customised mobile speed networks to provide differentiated, high-quality, enterprise phones, collaboration solutions, mobile-oriented mobile-first entertainment experience to customers. business environments, and 5G network services per client • Verizon acquired AOL and Yahoo, and combined Yahoo’s requirements. internet assets with AOL’s business to create Oath, an integrated AOL-Yahoo operation, to enhance their capabilities in content provision and drive data business growth PoS (point-of-sale) machines (unorganised sectors) • British Telecom (BT) signed a deal with Amazon to have Amazon Reliance Jio bundled Jio Mobile PoS device with Reliance Jio Prime Video app available via the UK telco TV set-top boxes. mobile 4G network services to connect the unorganised retail • Telefonica and Netflix formed a global partnership to integrate industry to its 4G network. Reliance’s subscribers can use the Netflix’s service into Telefonica’s TV and video platforms service to order supplies. across Europe and Latin America. • France based Orange, established its own original content services to create content, which it makes available on a wholesale basis and not just to its own customers. Connected cars India MG Motor partnered with Cisco, Microsoft, and Unlimit to come • Vodafone Idea partnered with digital content provider SonyLIV up with their first internet car with the advanced connectivity to provide access to SonyLIV exclusive digital content across system, which is a complete integrated solution that combines all genres to Vodafone Idea subscribers. Vodafone Idea also hardware, software, connectivity services, and applications with collaborated with OTT player ZEE5 to offer a content portfolio the first of its kind machine-to-machine sim. of ZEE5 to Vodafone Idea subscribers. • Airtel and Netflix formed a strategic partnership wherein select Airtel postpaid and broadband subscribers received free subscription of Netflix for three months and Airtel postpaid subscribers can pay for Netflix in their Airtel bills. Surveillance in commercial and residential buildings • Reliance Jio picked up a significant stake in home-grown Telcos in India are partnering with CCTV OEMs like CP Plus and content providers, such as Eros International and AltBalaji, in Kent CamEye to provide surveillance services which are now content sharing deals. an important compliance for every residential and commercial • DTH operator Tata Sky partnered with Amazon to launch a buildings from security point-of-view. platform ‘Tata Sky Binge’, which aggregates digital contents from multiple apps.

17 5G Ecosystem | The digital haven of opportunities

Innovative products and services (cloud-based on generic hardware that allows greater flexibility. This infrastructure enabling micro-services) is expected to significantly reduce time-to-market and deployment cost as systems are configured on generic For the effective monetisation of business models revolving hardware using a high degree of automation. This helps around 5G network, telcos would need to act as an further reduce costs and ensure faster resolution of intermediary to enable 5G network connectivity, agile network issues. infrastructure, and different types of bundled service offerings. Telcos are also seen realising the importance of picking the • Telcos are expected to evaluate benefits of transitioning right partner and systems for such network transformation. their existing network for 5G deployment vis-a-vis greenfield deployment of 5G network to keep up with • Telcos will have to transit to a micro-service model market competition. (instead of a traditional monolithic model), which is expected to have multiple benefits, such as rapid • Telcos are looking forward to introduce innovative products deployment, autonomy of application offering lower and services through cross-sector collaboration with OEMs, capex and opex, agility, dynamic extendibility, and service software vendors, and cross-sector partners. In the 5G era, scalability through the deployment of cloud-based the B2B2C business model is likely to be more prevalent infrastructure. with telcos providing connectivity, platform, analytics, and AI, IoT, and AR-VR solutions across sectors. • Telcos will have to upgrade or migrate their networks to modern day systems, which are more software-driven,

18 5G Ecosystem | The digital haven of opportunities

19 5G Ecosystem | The digital haven of opportunities range Romania conducted trials with CISCO and Samsung using 2 UK will provide spectrum to a government-funded project for merican automotive giant Ford is building its own LTE/5G network irtel has identified the auto sector as a focus area and is building amsung has signed an MoU with Korea Transportation Safety rance Televisions provides 5G ultra-HD broadcast to its customers. n then US, Verizon demonstrated a multi-user VR experience using a then enables US, AT&T its customers to capture their 3D AR Finland,n uses Telia 5G to provide 3G VR transmissions of a football Japan,n NTT DOCOMO introduced first 360-degree 8K 3D VR Australia,n Optus provides 5G wireless services to customers (using Southn Korea, U Plus LG Corp is set to release cloud-based virtual ndia’s telecom operator Vodafone Idea has signed an exclusive I 360 degree camera that transmitted over a 5G system. I holograms and view them in real time. I match 5G in Telia Arena. I system for live video streaming for upcoming sporting events, such as Rugby World Cup, Tokyo Summer Olympics, and nationwide cultural events, such as Shogatsu, Setsubun, and celebrating emperor’sbirthday. I fixed wireless access). F O I reality (VR) gaming service taking in 2019, advantage of its low- latency 5G network. O A S Authority (KOTSA) to collaborate on autonomous driving innovation. A I partnership agreement with Hyundai AutoEver India, a subsidiary of Hyundai Motor Group, for the roll out of connected car services with Hyundai Blue Link technology. The tie-up will enable Hyundai cars (starting with its recently launched SUV Hyundai VENUE) to offer ‘advanced connected car functionality’. The partnership will see Hyundai deploy a connected solution in the Indian market with the integration of eSIMS with voice, 3G/4G data, SMS, etc. mmWave technology for 5G to offer 5G experience to consumers. testing 5G-enabled connected and autonomous vehicle (CAV) technologies using 2.3GHz and 3.4GHz airwaves. to test connected cars in a private environment in Dearborn (Michigan, US), operating across 3.5GHz CBRS band and using equipment from Ericsson, Juniper, and Dell. platforms through partnerships for connected cars. The telco has started talks with several automakers for potential partnerships. It is also exploring alliances with global telecom operators to provider solutionsIoT to their auto customers in India. Examples • • • • • • • • • • • • • 38 S cations services cations fotainment onsumer – 180 ruck platooning/ ndustry – Real-time C I Lo GP In T management as a service degree and 360 degree videos, VR game streaming, and AR non-time sensitive advertising overlay AR content overlay, holographic and solutions AR/VR applications Video and music streaming Over-the-top gaming Cloud-based environments for small offices Ultra-HD broadcast Services • • • • • • • • • • • creased cell creased ission criticalission igh reliability eep indoor ltra-low ltra-low ecurity nhanced ow latency for delay sensitivedelay applications, such as VR E mobile broadband U latency performance In capacity D coverage L U latency H M services S Network feature requirements • • • • • • • • • The global connected automotive infotainment system market is forecast to reach US$ 53.28 billion by 2026. The video game segment is expected to spearhead the entire AR and VR market, reaching a valuation of US$ 217.26 billion by the end of 2025. The global connected car market was valued at US$ 63.02 billion in 2017. It is projected to reach US$ 225.15 billion by 2025, registering a CAGR of 17.1% from 2018 to 2025. opportunity services on public transport immersive event experience for public spaces (rise of AR and VR content) Immersive experience for homes Online interactive gaming vehicle Use cases Market Entertainment Infotainment Automotive Connected Sector Figure 13: Innovative products and services in the 5G era (illustrative list)

20 5G Ecosystem | The digital haven of opportunities uccessful surgery was carried out at a hospital in China using okia, ABB, and Kalmar have conducted industrial trials for T&T andT&T Samsung, US, plan to partner on a 5G "Innovation Zone" T&T FoundryT&T is testing 5G connectivity using Badger Technologies’ he Spanish government worked with Vodafone, Juniper Networks, ngineering company Worcester Bosch, UK, is testing 5G for n Southn Korea, SK Telecom signed agreements with drone to test how 5G will affect manufacturing. A s T emergency equipment provider Corpuls, satellite provider Hispasat, research and innovation centre i2cat, and IT company Informatica El Corte Ingles to bring out 5G-enabled ambulance to serve medical emergency systems to respond to health emergencies. E improved factory output. It is expected to examine how it can provide help across preventative maintenance using sensors IoT and data analytics to predict failure, re configuration, and real- time analysis, to steering a machine's movements from a remote location. companies Tech involved includes Huawei, O2, and BT. A N I manufacturer DJI in June to cooperate 2018 for the R&D of drones. 5G-connected A medical equipment through images, which were transmitted using 5G technologies in collaboration with Huawei, China Mobile, and Chinese PLA General Hospital. 5G technology to support time-critical applications, along with enhancing protection and efficiency across smart electricity grid. robots, which identify out-of-stock, mispriced, or misplaced inventory, and store hazards, enabling retailers to improve efficiencies. operational Examples • • • • • • • mote imagingmote ireless tele-surgery ireless ireless service irtual dressing rooms emote maintenance eal-time fault ublic protection and ower control ower G-enabled mart metering urveillanceservices arge interactive oad forecasting racking of critical nventory W 5 W T equipment and monitoring output of manufacturing lines R R P L S S P Re I L V ambulances robots of equipment management disaster relief management touchscreens displayingproducts Services • • • • • • • • • • • • • • • igh reliability igh reliability igh reliability igh reliability igh reliability ltra-low ltra-low ltra-low ltra-low ltra-low ecurity ecurity ecurity ecurity U latency H S U latency H S U latency H S U latency H S U latency H • Network feature requirements • • • • • • • • • • • • • In India, the energy metering market is about US$ 0.34 billion. It is expected to grow at a CAGR of 8−10 percent over the next 4−5 years. The global market telemedicine will expand from its current US$ 38.3 billion valuation to US$ 130.5 billion by 2025. The teleconsultation service market is expected to grow at a CAGR of 18.9%. The size of the global factory automation market is expected to reach US$ 368.37 billion in 2025, from US$ 190.88 billion in 2017, growing at a CAGR of 8.8% from 2018 to 2025. Global retail sales were projected to reach about US$ 28 trillion by 2020, up from ~US$ 22 trillion in 2016. opportunity The drone market is expected to grow at a CAGR of 20.5% from US$ 14.1 billion in 2018 to US$ 43.1 billion in 2024. and management Tele- medicine Location- based services Robots and augmented reality Use cases Market Smart Grid Automation Healthcare Manufacturing Automation Retail Sector Defense Drones

21 5G Ecosystem | The digital haven of opportunities

5. Rise of application/software providers entry barriers for new players. This will lead to a shift in paradigm, where the main value propositions will be in 5G is seen catalysing significant changes in the software solutions and the business model will be OPEX- telecommunications infrastructure by increasing the oriented. adoption of open source software, non-proprietary hardware, and encouraging multi-vendor collaboration Downstream application scenarios with a mature to build programmable software-defined infrastructure technology and a high economic value are likely to be capable of delivering critical services. given priority in the implementation of 5G network. More technical barriers are expected to be broken down over These services could be delivered over 5G infrastructure time. As a result, 5G-based downstream applications will with minimal hardware and software to be owned. cater to new emerging use case scenarios, creating higher Future networks, increasingly relying on software, are economic value. expected to accelerate the pace of innovation and lower

Figure 14: Application implementation timeline (estimated)39

Intelligent power distribution Life scenarios system Remote Smart traffic maintenance and control system inspection robots Remote equipment Agricultural High speed railways operating system drones communication and Sophisticated tele- entertainment AR/VR Commercial vehicle surgery immersive platooning Connected entertainment Production homes Assisted tele- scenarios surgery L2 intelligent Outdoor logistics driving Logistics robots drones L3 intelligent L4 intelligent L5 intelligent

Economic value of applicationEconomic of value scenario Mobile HD driving driving driving AR/VR based monitoring education and shopping 4K/8K HD Short term Mid term Long term High videos (Present–2022) (2022–2026) (2026–2030) Smart Smart Smart Easy Technical difficulty of application scenario life production city

22 5G Ecosystem | The digital haven of opportunities

The planned rollout of 5G wireless technology by telcos globally a) Need more lab trials to resolve interoperability issues offers at least US$ 10 billion business over the next six years among different ecosystems to India’s information technology (IT) services companies. b) SLA delivery of 99.999% service uptime may not be This new technology spend by telecom firms on software and guaranteed considering limited maturity services could bring more than US$ 1.1 billion in incremental revenue over the next three years for the country’s five largest c) Security and privacy concerns considering dependency on companies − Tata Consultancy Services Ltd, Infosys Ltd, HCL another company Technologies Ltd, Wipro Ltd, and Tech Mahindra Ltd.40 d) Government and regulatory organisation’s stand on XaaS is still unknown The XaaS model has some detriments that mobility and e) Workforce has to be reskilled with new technologies enterprise service providers have to consider:

Figure 15: XaaS models (illustrative)41, 42

Unified Content-as-a- Network-as-a- Data Protection-as- Data Lake-as-a- Communication-as-a- Service (CaaS) Service (NaaS) a-Service (DPaaS) Service (DLaaS) Service (UCaaS)

This model offers Content-as-a-Service Virtual network DPaaS enables A data lake is different types of is one of the fastest- infrastructure through organisations to secure a centralised communication growing services network slicing their data for long-term repository that allows solutions to enterprise in XaaS categories. feature can be used retention requirements organisations to customers. These CaaS would help by incumbent service and helps with quick store structured and solutions are hosted organisations manage provider to deliver recovery to avoid unstructured data at on service provider’s data repositories and a virtual wide area business interruption. any scale, enabling or vendor’s cloud optimise application network for new different types of infrastructure. agility. enterprise or service analytics (such as • VoIP (voice-over- provider companies. big data processing, internet protocol) real-time analytics, and machine learning • IM (instant for effective decision- messaging) making). • Chat box and video conferencing services

Use cases (Illustrative)

Microsoft, Cisco, and Worldwide content Communication service Solution providers, Various technology Avaya offer unified services software providers (CSPs) have such as Hitachi giants, such as communication revenue totalled been deploying a range Vantara, provide Amazon and Google, service on cloud ~US$ 10.7 billion in of new software-based data protection- offer data lake as to serve end-to- 2018, an increase of virtual networking as-a-service, which a service. Google end enterprise 11.7% from 2017. At services. Operators includes recovery Cloud Platform communications. present, top vendors such as AT&T offers copy, long-term include BigQuery, a The market spend in content services SD-WAN services retention, and serverless, managed across Global Unified are Microsoft, based on VMware disaster recovery. data warehouse Communication will OpenText, and IBM (formerly VeloCloud), The market for security offering; allows increase at a 2.6% with a combined with POP-based software increased customers to address CAGR to reach US$ 46.4 share of 40.7% in gateways to improve annually to about 9.7% a wide range of billion by 2023. 2018, whereas Hyland, performance and in 2018, touching US$ use cases (from Google, and Alfresco scalability, along with 36.3 billion in revenue the traditional data Software had the simplifying migration. (attributing to an warehouse to data highest growth with increase in demand science use cases) 43.8%, 26.8%, and for data security-as-a- by integrating ML 23.3%, respectively. service offerings). capabilities in BigQuery ML, and integrating them in Cloud Dataflow.

23 5G Ecosystem | The digital haven of opportunities

Digital transformation across industry verticals – no one wants to be left behind

The launch of 5G-enabled technologies is expected to cause ripples of transformation in the telco and other industries by unlocking various disruptive new technologies.

Global investment in the 5G industrial chain over 2020−2035 is likely to reach US$ 3.5 trillion. More than US$12 trillion sales are expected to be generated by global industry applications driven by 5G technology. Manufacturing is expected to realise maximum benefits across sectors.43

Figure 16: Economic efficiency of 5G investment (in US$)44

Industry 5G-enabled outcome

More than 20 trillion Manufacturing

Information and communications Wholesale, retail, and More than 10 trillion entertainment

Public services and utilities

Construction

Finance and insurance More than 5 trillion Logistics

Agriculture

Real estate

More than 2 trillion Education

Energy

Health Below 2 trillion Others

24 5G Ecosystem | The digital haven of opportunities

The 5G technology will enable deployment of Figure 17: New technologies to support process improvement and several technologies in the near, mid, and long product development45 term. This would benefit cross-sector industries by increasing their business intelligence, effectiveness, • Internet of things • Internet of things and efficiency. • Interface of • 3D printing things (AR/VR) Manufacturing Technologies • Advanced • Advance robotics materials With a move towards 5G enablement, intelligence for process and cognitive would be imparted in the manufacturing improvement • Digital design, automation ecosystem through connected devices, real- simulation, and time data, high-end analytics, and automated • Artificial integration intelligence environment. This would further accelerate the • High- adoption for Industrial IoT, realising the potential • Advanced performance and opportunities across the Industry 4.0 analytics computing transformation. • Blockchain Technologies • Advanced robotics and This technology also provides an opportunity • Cyber security for product to setup 5G private networks across factories improvement cognitive or industrial workplaces to offer differentiated automation services, enabling a connected intelligent • Interface of environment with high quality of service over things (AR/VR) ultra-reliable low latency networks.

Figure 18: 5G characteristics unlocks key applications of Industry 4.046

Network Smart Collaboration Smart Predictive Industrial Smart Site Online Feature logistics robots maintenance big data control energy surveillance meetings analysis Management

Wireless connectivity

High bandwidth

Increased connected devices

Low latency

High reliability

Network slices - QoS

Easy to deploy Deployment to special sites, e.g., below ground Pay as you use

Network feature has major Network feature has medium Network feature has minor responsibility for goal responsibility for goal responsibility for goal achievement achievement achievement

Manufacturing industries in India have already embarked on the journey of digital transformation. With favourable government policies, 65% Indian manufacturing companies are expected to have considerable levels of digitalisation by 2020.47

Deloitte has been providing support to build a Factories of the Future (FoF) using advanced analytics, IoT, voice, and RPA capabilities for several clients across the globe. The company’s focus is on digitally transforming manufacturers’ production operations. Deloitte achieved substantial benefits of process improvement through real-time asset tracking, dynamic scheduling for inventory synchronisation, constraint management, WIP monitoring, etc.

25 5G Ecosystem | The digital haven of opportunities

Media and entertainment Figure 19: Increasing online video audience in India (in millions)48 The roll out of 5G is expected to pave the way for 550 510 new product and services offerings in the media 460 and entertainment industry that would satiate the 400 rapidly changing customer preferences. 325 225 For the past few years, we have been witnessing exponential growth in data consumption driven by video streaming. India is projected to become one of the top 10 global OTT markets to reach a size of US$ 0.82 billion by 2022.49 FY18E FY19P FY20P FY21P FY22P FY23P Customers are seen to be increasingly preferring Figure 20: Global IP traffic by application type51 high-definition content, immersive experience through AR/VR, and distributed content. 450 (n) Refer to (2017,2022) traffic Changing customer preference, coupled with 400 higher disposable income, is expected to result in 350 significant data uptake in the near future in India. 300

At a global scale, data uptake is expected to 250 increase. With about 26% CAGR, video streaming 200 is expected to contribute about 80% to the total 150 data consumption by 2022.50 As HD video is 100 becoming the most preferred and smartphone 50 adoption is increasing, 5G is expected to be the 0 game changer and satisfy the changing customer 2017 2018 2019 2020 2021 2022 preference. Gaming (1%, 4%) Wed/Data (17%, 12%) File sharing (7%, 2%) IP VOD/Managed IP video (20%, 11%) Internet Video (55%, 71%)

Deloitte helps enable the vision of AR for futuristic content management for its telecommunication clients by prioritising AR capabilities, developing an AR capability framework, and defining AR architecture for potential opportunities.

26 5G Ecosystem | The digital haven of opportunities

Automotive Aligned with the global trend in developed countries, India’s mobility strategy is seen to be shifting towards a shared, electric, and connected paradigm. In this space, considerable impact has already been witnessed with more intelligent vehicle features being provided with new car models.

Innate technology capability, a robust data privacy and security framework, and a growing start-up ecosystem in India, are expected to be the key pillars in the growth and adoption of connected intelligent vehicles. This will result in a seamless integration of the Vehicle to Everything (V2X) ecosystem.

Figure 21: Seamless integrated mobility of future52

Potential inputs Potential outputs

• Data on passenger and • Multimodal optimisation of goods movement across capacity for passenger and geographies goods movement • Real-time passengers and • Dynamic pricing across cargo utilisation modes • Cross-modal usage data for • Real-time decisions and traffic passengers and goods optimisation • Infrastructure and regulatory • Active monitoring, detection, constraints and reaction to safety risks • Pricing rules and limits

Foundational SIMSystem elements

Physical Digital Rules

Energy Data exchanges, integrated Policy and network platform, seamless billing and governance, infrastructure, payments, dynamic supply demand consistent standards, autonomous management, dynamic routing fiscal support, and vehicle 5G + secure digital infrastructure, insurance real-time analytics, intermodal management, connected sensors

At a global scale, major auto manufacturers have partnered with telcos and other application providers to lay the foundation for the connected ecosystem.

Deloitte has been supporting players to create next-generation connected vehicle platforms. The support ranges from creating a globally standardised digital communication module (DCM) hardware to establishing global telematics service and big data management capabilities. The connected car platforms would enable the fast delivery of customer-centric services, high services scalability, and seamless inclusion of external partners and developers via an open API.

27 5G Ecosystem | The digital haven of opportunities

Government maximum governance with minimum government. With scope of digital opportunities, India is one of the India is at the 48th position in the IMD digital competitiveness fastest adopters of digital transformation opportunities ranking across 63 economies, with the US topping the globally. list. Over the years, India has been behind major global economies in terms of digitisation. However, it now has a The government of India has been taking various initiatives conducive environment to promote investments, and policy to build the nation’s digital infrastructure to transform support to increase the digital footprint.53 the services provided and facilitate digital empowerment of citizens. True sense of e-governance with the remote The effectiveness of digital adoption, access to cutting- delivery of services and minimisation of human involvement edge technologies nationwide, and digital transformation could be achieved following the launch of 5G ecosystem. is expected to lay the foundation to achieve the notion of

Deloitte has been helping national and state governments with their operations and modernisation of their systems across e-governance, data warehousing, analytics, cyber security for effective functioning, and citizen engagement, including the following:

e-governance strategy and For various government departments; Jan-Dhan Aadhaar-enabled master plans public distribution system

Information security services For public cloud security programmes

Knowledge management and For national e-governance division under digital India programme learning management system

Strategy and programme For e-health initiatives management support

Facilitated fibre roll out As part of BharatNet initiatives across various states

Building smart cities policy Smart city initiatives framework, strategy

28 5G Ecosystem | The digital haven of opportunities

Current 5G ecosystem in India

India is no longer seen to be adopting the wait and watch With current advancements in 4G/LTE technology, and approach. It has stepped up its efforts for 5G commercial 5G spectrum and densification needs, the industry might deployment in sync with the global timelines. Through need additional investments of US$ 60–70 billion to building partnerships, R&D investments and network trials, seamlessly implement 5G networks.56 industry-specific service requirements are being currently assessed that will require high data-rate communication, low • Spectrum availability latency, and massive connectivity for e-health, autonomous The Department of Telecommunications (DoT) may plan vehicles, smart cities, smart homes, and IoT services. 5G to hold auctions for 5G across four bands − premium is being seen as a likely game changer for India, with the 700 MHz, 3.5GHz, 24GHz and 28Ghz. At present, a high potential to create an economic impact of more than US$1 reserve price for 5G spectrum at US$ 0.07 billion per MHz trillion by 2035.54 could become a significant deterrent to the 5G roll out plans57. • Backhaul backing The current telecom infrastructure in India will require • Need for small cells a rapid expansion to support the launch of 5G. The The network deployment of small cells at every 200−250 implementation of mobile infrastructure policy in metres on street infrastructure, including electricity the federal governance structure, and the country’s poles, street lights, metro pillars, rooftops of public fiberisation level are some of the key challenges in making buildings, and traditional macro towers to create a 5G a reality. To meet high throughput and low latency hyper dense network for 5G is required. However, expectations from 5G technology, a strong backhaul small cell deployment by telcos in India continues to be network supported by large-scale site fiberisation is a minimal. Industry estimates suggest that the current key enabler. India has less than 30% of the telecom sites capacity would have to be increased at least 6−10 times, connected through fibre55. Complex, cumbersome, and depending on the city, to derive the benefits envisaged. costly Right of Way (RoW) has been a big bottleneck for Needless to say, this will not be easy, due to the telcos in rolling out fibre nationally. cumbersome approval process for putting up small cells on street infrastructure and cost considerations. On the microwave side, E band (71-76 GHz paired with 81-86 GHz) could emerge as a key band for rapid and • Device ecosystem economical deployment of high-capacity backhaul, A significant number of 5G-enabled mobile handsets, particularly in dense urban routes where installing fibre primarily in the premium price segment will be soon could be a challenge. The timely allocation of the E and V available in India. Mobile handset OEMs, such as bands to deepen broadband penetration in the country Samsung, Huawei, OnePlus, and Xiaomi, have announced will be crucial for 5G rollout. the launch of their 5G compliant devices in India. However, to increase the adoption of 5G, the mid-to-low • Substantial investments and managing margin pressure price segment for 5G-enabled handsets would be critical Indian telcos are making significant investments in for the Indian market. boosting LTE-A capacity and readiness for 5G by: –– Ramping up BTS sites fiberisation to deliver gigabit • Security and privacy complexities capacity per site At present, anything that is data based carries a security –– Deployment of MIMO and small cells for coverage gaps, risk. Unlike the previous wireless network generations, along with delivering more bandwidth the security risks with 5G are expected to be more –– Migration of core networks to cloud architecture for complex as the connectivity is likely to move beyond service agility smartphones to billions of connected devices (cars, –– Transformation of IP transport for software defined sensors, equipment, appliances, etc.). A complementing networking robust security ecosystem would need to be deployed

29 5G Ecosystem | The digital haven of opportunities

for 5G rollout. It is critical to understand the challenges • Tailor made 5G use cases and applications enabled posed due to these evolving technologies, and implement through active trials through spectrum availability for policy frameworks to secure the connected ecosystem. tests • Indigenous technology advancements through R&D, and The need of the hour is to enable timely implementation of IPR development for standards, technology, spectrum, 5G: and security • Reasonable spectrum pricing with relaxed payment terms • Well-defined cloud, security, IoT, and policy framework • Timely allocation of spectrum (E and V bands, and • Public-private partnerships for broadband growth and millimeter Wave) penetration, 5G trials and testing, network densification • Policy framework enabling extensive fiberisation among others (including ROW) and incentivisation to share fibre networks While the government’s enthusiasm to get onto the 5G bus • Push for “Make in India” manufacturing for 5G equipment at the earliest is encouraging, answering the underlying and handsets question is important – is the industry ready to drive the big revolution?

30 5G Ecosystem | The digital haven of opportunities

Conclusion

Deloitte believes that telecom service providers would transformation. 5G networks deployments are expected to continue their preparations, such as strengthening their be deployed through open software on generic hardware 4G infrastructure and ensuring nationwide coverage, for rather than proprietary hardware-software combination. the impending arrival of 5G. To make 5G a reality, Telcos This is likely to form a source of vulnerability as open will need to make significant investments in various areas, software is more easily subject to malicious attacks. Due including 5G spectrum, fiberisation and microwave backhaul, to these vulnerabilities, along with the transition to edge network densification (small cells, HetNet), and network computing, end-to-end security from the mobile core to the transformation (cloud RAN, SDN/NFV, and automation). edge would be essential. Cross-sector convergence would continue across the telecom and media, manufacturing, health, education, government, Deloitte is of the view that a favourable policy framework to and other sectors. This will result in innovative business enable the following would be key to fulfil the 5G dream and models, products, and services. Telecom value chain players develop an ecosystem of billions of connected devices: will focus on partnerships to fill niche roles in the value • Expedite fiberisation and network densification chain, leading to the creation of new intermediaries, such • Ensure sufficient and affordable spectrum to expand telco as application/software providers, and sensor/component networks manufacturers. • Reforms on telecom sector taxation and levies

Telecom service providers are likely to take a conservative • Information security, cloud, IOT, and other new generation approach and build their 4G networks with a view to technologies standardisation and implementation complement it with 5G in select geographies. Collaboration • Providing low-cost and high-quality 5G mobile devices, and across industry to develop unique and relevant use cases for telecom equipment in the market through the Make in India the Indian market to spur demand would be a key demand initiative driver. Availability of affordable 5G-enabled smartphones would be Building service-oriented architecture (SOA) with virtual crucial for 5G adoption. The early adoption of 5G offers a rare network services and features (such as multi-tenancy, opportunity to India to contribute to developing an inclusive elasticity, and on-demand service provisioning) is expected and indigenous technology. The country can contribute by to further give rise to solutions and “XaaS” models. building R&D capabilities, developing home-grown intellectual These solutions will help explore opportunities to offer property, and design-led manufacturing. Supported by the differentiated QoS, configuration, and interfaces to industry existing talent across the IT industry, India can bolster existing verticals based on specific use cases. New intermediaries ICT products and leverage not only the domestic demand but focused on connectivity, service differentiation, content, and also can cater to the needs of other emerging countries with application would be critical to accelerate the pace of digital favourable market-access policies.

31 5G Ecosystem | The digital haven of opportunities

Glossary of terms

Term Description Term Description

3-D Three Dimensional MHz Mega Hertz 3G Third Generation MIMO Multiple-Input and Multiple-Output 3GPP Third Generation Partnership Project ML Machine Learning 4G Fourth Generation Mn Million 4K 4,000 pixels mMTC Massive Machine Type Communication 5G Fifth Generation MoU Memorandum of Understanding AI Artificial Intelligence NDCP National Digital Communication Policy API Application Programme Interface NFV Network Function Virtualization AR Augmented Reality ODM Original Design Manufacturers B2B Business to Business OEM Original Equipment Manufacturer B2C Business to Customer OPEX Operational Expenditure Bn Billion OS Operating System BTS Base Transceiver Station OTT Over The Top CDN Content Delivery Network PCEP Path Computing Engine Protocol CII Confederation of Indian Industry PMA Preferential Market Access CPE Customer-Premises Equipment PoS Point of Sale CRAN Cloud Radio Access Network QoS Quality of Service D2C Direct to Consumer R&D Research and Development DCM Digital Communication Model RAN Radio Access Network DDoS Distributed Denial of Service RoW Right of Way DoT Department of Telecommunication RPA Robotic Process Automationw DTH Direct To Home SBA Service Based Architectures E&V E and V band spectrum SDN Software Defined Networking EDF Electronics Development Funds SEPS Develop Standard Essential Patents eMBB Enhanced Mobile Broadband SLA Service Level Agreement EMS Element Management System SOA Service-Oriented Architecture FoF Factories of the Future TAIPA Tower and Infrastructure Providers Association GHz Giga Hertz TCO Total Cost of Ownership GSA General Services Administration TMA The Mobile Association ICT Information & Communications Technology TRAI Telecom Regulatory Authority of India IM Instant Message TSP Telecom Service Providers InVITs Infrastructure Investments Trusts uRLLC Ultra-Reliable-Low-Latency Communication IoT Internet of Things US United States IP Intellectual Property USB Universal Serial Bus IPR Intellectual property rights USD United States Dollar IT Information Technology V2X Vehicle to Everything ITU International Mobile Communications VOD Voice Over Data Km Kilometres VoIP Voice over Internet Protocol Li-ion Lithium Ion VR Virtual Reality LTE Long-term Evolution VRAN Virtual Radio Access Network LTE-A Long-term Evolution-Advanced VRLA Valve-Regulated Lead-Acid M2M Machine to Machine WIP Work In Progress MEC Mobile Edge Computing XaaS Everything-as-a-Service

32 5G Ecosystem | The digital haven of opportunities

About Confederation of India Industry

The Confederation of Indian Industry (CII) works to create and sustain an environment conducive to the development of India, partnering industry, government, and civil society, through the advisory and consultative processes.

CII is a non-government, not-for-profit, industry-led and industry-managed organisation, playing a proactive role in India's development process. Founded in 1895, India's premier business association has around 9000 members, from the private as well as public sectors, including SMEs and MNCs, and an indirect membership of over 300,000 enterprises from around 276 national and regional sectoral industry bodies.

CII charts change by working closely with government on policy issues, interfacing with thought leaders, and enhancing efficiency, competitiveness and business opportunities for industry through a range of specialised services and strategic global linkages. It also provides a platform for consensus-building and networking on key issues.

Extending its agenda beyond business, CII assists industry to identify and execute corporate citizenship programmes. Partnerships with civil society organisations carry forward corporate initiatives for integrated and inclusive development across diverse domains including affirmative action, healthcare, education, livelihood, diversity management, skill development, empowerment of women, and water, to name a few.

India is now set to become a US$ 5 trillion economy in the next five years and the Indian industry will remain the principal growth engine for achieving this target. With the theme for 2019-2020 as “Competitiveness of India Inc - India@75: Forging Ahead”, CII will focus on five priority areas which would enable the country to stay on a solid growth track. These are - employment generation, rural-urban connect, energy security, environmental sustainability and governance.

With 66 offices, including 9 Centres of Excellence, in India, and 10 overseas offices in Australia, China, Egypt, France, Germany, Singapore, South Africa, UAE, UK, and USA, as well as institutional partnerships with 355 counterpart organisations in 126 countries, CII serves as a reference point for the Indian industry and the international business community.

33 5G Ecosystem | The digital haven of opportunities

Acknowledgements

Confederation of Indian Industry Deepak Sidha Deputy Director Email: [email protected]

Deloitte Sathish Gopalaiah Partner Ashwin Ballal Partner Aditya Khaitan Partner Vijay Nair Director Nikhil Srivastava Manager S Dinakar Senior Consultant

Contacts

Deloitte 7th Floor, Building 10, Tower B, DLF Cyber City Complex, DLF City Phase-II, Gurgaon-122 002, India Tel: +91 124 679 2396 email: [email protected] Website: www.deloitte.com/in

Confederation of Indian Industry (Northern Region) - Sub - Regional Office Plot No. 249-F, Sector-18, Udyog Vihar, Phase IV, Gurugram - 122 015 Tel: +91 124 401 4073 Fax: +91 124 401 4070 email: [email protected] Website: www.cii.in

34 5G Ecosystem | The digital haven of opportunities

References

1. http://dot.gov.in/sites/default/files/EnglishPolicy-NDCP.pdf 2. http://dot.gov.in/sites/default/files/EnglishPolicy-NDCP.pdf 3. http://dot.gov.in/sites/default/files/EnglishPolicy-NDCP.pdf 4. https://www.gsmaintelligence.com/research/?file=ff6b12ab0f6e04939ea041bf86d299ba&download 5. TRAI Wireless Data Service Report 21082019 & Nokia India Mobile Broadband Index 2019 6. https://www.communicationstoday.co.in/trai-conducted-a-workshop-on-enabling-5g-in-india/ 7. https://www.sundayguardianlive.com/business/india-gears-rollout-5g-services 8. https://economictimes.indiatimes.com/industry/telecom/telecom-news/india-looks-to-finalise-list-of-5g-spectrum- bands-for-itu-meet/articleshow/69717078.cms?from=mdr 9. https://www.worldtimezone.com/5g.html 10. Deloitte Analysis 11. https://www.business-standard.com/article/pti-stories/itu-to-open-its-first-ever-innovation-centre-in-india-by- july-119031100667_1.html 12. https://www.thehindubusinessline.com/economy/india-on-the-verge-of-significant-data-centre-expansion/ article26272072.ece 13. NASSCOM Report- Cloud: Next Wave of Growth in India-2019 14. Deloitte Analysis 15. GSA 5G - 5G Devices Ecosystem – June 2019 update 16. Deloitte Analysis 17. https://telecom.economictimes.indiatimes.com/news/the-mobile-association-bats-for-5g-device-ecosystem/64572557 18. https://www2.deloitte.com/content/dam/Deloitte/cn/Documents/technology-media-telecommunications/deloitte-cn- tmt-semiconductors-the-next-wave-en-190422.pdf 19. Deloitte Analysis 20. https://www.gsma.com/mobileeconomy/wp-content/uploads/2018/02/The-Mobile-Economy-Global-2018.pdf 21. https://www.gsmaintelligence.com/research/?file=b9a6e6202ee1d5f787cfebb95d3639c5&download 22. http://tele.net.in/index.php?option=com_k2&view=item&id=25296:telecom-infrastructure-industry-committed- towards-developing-green-sustainable-ecosystem-says-tr-dua-director-general-taipa&Itemid=53 23. https://www.reuters.com/brandfeatures/venture-capital/article?id=112101 24. Massive MIMO Technology Market – Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2018–2026 25. Small Cell Forum Document 050.10.22 - (Small cell market status report) 26. http://technologymagazine.org/network-function-virtualisation-market-see-42-growth-hit-us70-billion-2024/ 27. Mordor Intelligence : Global Edge Computing Market - 2019-2024 28. Deloitte Analysis 29. Deloitte Analysis 30. https://economictimes.indiatimes.com/tech/internet/government-harmonising-spectrum-for-5g-telecom-secretary/ articleshow/63156778.cms 31. https://www.livemint.com/industry/telecom/telecom-ministry-will-identify-spectrum-bands-to-roll-out-5g-network-in- india-1558844925443.html 32. https://economictimes.indiatimes.com/industry/telecom/telecom-news/airtel-prepays-over-rs-22000-crore-of- domestic-loans/articleshow/69951475.cms?from=mdr 33. https://economictimes.indiatimes.com/industry/telecom/telecom-news/airtel-and-voda-idea-in-talks-to-turn-fibre-jv- into-infra-investment-trust/articleshow/69749134.cms?from=mdr

35 5G Ecosystem | The digital haven of opportunities

34. https://economictimes.indiatimes.com/markets/stocks/news/ambani-pledges-a-zero-net-debt-ril-in-18-months- promises-big-bonus-dividends/articleshow/70640641.cms 35. https://economictimes.indiatimes.com/industry/telecom/telecom-news/vodafone-idea-transfers-fibre-network- assets-to-subsidiary/articleshow/66837283.cms?from=mdr 36. https://telecom.economictimes.indiatimes.com/news/vodafone-idea-partners-sonyliv-to-offer-digital-content-to- users/68990302 36. https://www.livemint.com/companies/news/vodafone-idea-offers-subscribers-exclusive-access-to-zee5- theatre-1563780544511.html 36. https://www.airtel.in/press-release/08-2018/airtel-netflix-announce-strategic-partnership 36. https://www.thehindubusinessline.com/info-tech/tata-sky-partners-with-amazon-to-offer-video-streaming-to- customers/article27471325.ece 36. https://about.att.com/story/att_completes_acquisition_of_time_warner_inc.html 36. https://www.verizon.com/about/timeline-categories/mergers-acquisitions 36. https://www.ibc.org/publish/how-telcos-are-pushing-into-content/2981.article?adredir=1 37. http://www.businesskorea.co.kr/news/articleView.html?idxno=32634 37. https://www.livemint.com/companies/news/reliance-will-change-the-way-you-buy-things-digitise-5-million-kirana- shops-by-2023-report-1557642102043.html 37. https://auto.ndtv.com/news/mg-hectors-connectivity-features-unveiled-2016488 38. Multiple Source (Globenewswire, Alliedmarketresearch, Economic times, Livemint, Power-technology.com, Statista, and telecompetitor.com) 39. Deloitte: 5G: Reshaping the industries 40. https://www.livemint.com/Companies/BgkTNJTNGTYC5fHbAfPeDN/5G-rollout-may-be-10-billion-opportunity-for- Indian-IT-firm.html 41. Gartner, Magic Quadrant for Network Services, Global, 2019 Gartner, Magic Quadrant for Network Services, Global Gartner, Market Share: Content Services, 2018 Gartner, Magic Quadrant for Data Management Solutions for Analytics, 2019 Gartner, Market Share Security software, worldwide, 2018 42. https://www.hitachivantara.com/en-us/pdfd/white-paper/data-protection-as-a-service-whitepaper.pdf 43. IHS Markit: The 5G economy: How 5G technology will contribute to the global economy 44. Deloitte: 5G: Reshaping the industries 45. https://www2.deloitte.com/insights/us/en/topics/innovation/faster-innovation-patents-exponential-technologies.html 46. https://www.theiet.org/media/2597/dense-air.pdf 47. Ibef, Manufacturing report, 2019 48. Ibef, Media & Entertainment report, 2019 49. Ibef, Media & Entertainment, 2019 50. Cisco Visual Networking Index (VNI) Complete Forecast Update, 2017–2022 51. Cisco Visual Networking Index (VNI) Complete Forecast Update, 2017–2022 52. http://www3.weforum.org/docs/Designing_SIMSystem_Manifesto_Transforming_Passenger_Goods_Mobility.pdf 53. https://www.imd.org/research-knowledge/articles/the-imd-world-digital-competitiveness-ranking/ 54. https://www.business-standard.com/article/economy-policy/5g-launch-in-india-likely-by-2020-economic-impact-of-1- trillion-by-2035-118082301296_1.html 55. http://tele.net.in/index.php?option=com_k2&view=item&id=25332 56. http://tele.net.in/index.php?option=com_k2&view=item&id=25332 57. https://www.thehindubusinessline.com/opinion/editorial/against-national-interest/article28429208.ece

36 5G Ecosystem | The digital haven of opportunities

37 No part of this publication may be reproduced, stored in, or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), in part or full in any manner whatsoever, or translated into any language, without the prior written permission of the copyright owner. CII has made every effort to ensure the accuracy of the information and material presented in this document. Nonetheless, all information, estimates and opinions contained in this publication are subject to change without notice, and do not constitute professional advice in any manner. Neither CII nor any of its office bearers or analysts or employees accept or assume any responsibility or liability in respect of the information provided herein. However, any discrepancy, error, etc. found in this publication may please be brought to the notice of CII for appropriate correction.

Confederation of Indian Industry (CII).

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms.

This material is prepared by Deloitte Touche Tohmatsu India LLP (DTTILLP). This material (including any information contained in it) is intended to provide general information on a particular subject(s) and is not an exhaustive treatment of such subject(s) or a substitute to obtaining professional services or advice. This material may contain information sourced from publicly available information or other third party sources. DTTILLP does not independently verify any such sources and is not responsible for any loss whatsoever caused due to reliance placed on information sourced from such sources. None of DTTILLP, Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the “Deloitte Network”) is, by means of this material, rendering any kind of investment, legal or other professional advice or services. You should seek specific advice of the relevant professional(s) for these kind of services. This material or information is not intended to be relied upon as the sole basis for any decision which may affect you or your business. Before making any decision or taking any action that might affect your personal finances or business, you should consult a qualified professional adviser.

No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person or entity by reason of access to, use of or reliance on, this material. By using this material or any information contained in it, the user accepts this entire notice and terms of use.

©2019 Deloitte Touche Tohmatsu India LLP