Hyundai Motor Company: Design Takes the Driver’s Seat Distributed by Harvard Business School Publishing 60 Harvard Way, Boston, MA 02163 www.hbsp.com Hyundai Motor Company: Design Takes the Driver's Seat DMI Case Studies Authors This case study came from the Case Study Research Dr. Kyung-Won Chung, Professor, Department of Industrial and Development Program at the Design Management Design, KAIST, and President of Korea Institute of Design Institute. The Institute conducts research and develops Management educational materials on the role of design and design management in business success. Case studies, the dmi: Dr. Yu-Jin Kim, Associate Professor, Department of Visual Review, the dmi: Journal, and other educational materials Studies, Kongju National University, and Advisory Board are available from the Design Management Institute. Member of the Design Management Institute Visit www.dmi.org to see a catalog of DMI publications. Sue Bencuya, Editor Publisher Design Management Institute Design Management Institute 38 Chauncy Street, Suite 800 Acknowledgements Boston MA 02111 USA We would like to thank all the Hyundai Motor people who Phone: 617-338-6380 shared their insights, challenges, and pride with us. Unless Fax: 617-338-6570 otherwise noted, all quotes are from interviews carried out Email:
[email protected] in 2012-2013. Special recognition goes to two members Website: www.dmi.org at the Corporate Design Center: Hae-Seung Park, team chief designer, and Jung-Hee Sun, creative designer. Distributor They organized our visits, provided insights into design Harvard Business School Publishing is the exclusive management at Hyundai Motor Company, and shepherded distributor of this publication.