DOCSLIB.ORG

Sample Pages

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Sample Pages Application-to-person messaging: worldwide trends and forecasts 2020–2025 Application-to-person messaging: worldwide trends and forecasts 2020–2025 Giulio Sinibaldi and Ameer Gaili Application-to-person messaging: worldwide trends and forecasts 2020–2025 2 About this report This report provides an overview of the worldwide application-to- GEOGRAPHICAL COVERAGE KEY METRICS person (A2P) messaging services market. It provides information about messaging services provided by both mobile network ▪ Worldwide ▪ Application-to-person SMS outgoing traffic operators (MNOs) and over-the-top (OTT) providers.1 A complete ▪ Central and Eastern Europe set of forecast results is provided in the Analysys Mason (CEE) ▪ Application-to-person non- ▪ Western Europe (WE) operator/OTT services outgoing DataHub. The forecast is based on: traffic ▪ North America (NA) ▪ Application-to-person operator ▪ Analysys Mason’s internal research (including our regional ▪ Latin America (LATAM) forecasts, Connected Consumer Surveys and various IP-based services outgoing ▪ Middle East and North Africa traffic trackers in the Future Comms research programme) (MENA) ▪ Business spend on messaging ▪ interviews with stakeholders in the communications market ▪ Sub-Saharan Africa (SSA) traffic around the world. ▪ Developing Asia–Pacific (DVAP) ▪ Business spend on fixed fees ▪ Emerging Asia–Pacific (EMAP) ▪ Application-to-person business WHO SHOULD READ THIS REPORT spend and outgoing traffic by use case ▪ Strategy and planning executives that are responsible for operators’ communication services strategies and A2P wholesale services. ▪ Application-to-person business spend and outgoing traffic by ▪ Executives in mobile operators’ technology and innovations teams that industry vertical are responsible for developing rich communication services (RCS) or proprietary alternatives. ▪ Marketing executives and vendors of communication services equipment and software, because it will help them to understand the needs of their operator customers and size the addressable market for their products. 1 The term ‘over-the-top’ is used throughout this report to refer to services that are made available to the general public via the public internet. The term is defined from the perspective of network operators and is somewhat controversial for this reason, but is nevertheless widely understood. Application-to-person messaging: worldwide trends and forecasts 2020–2025 4 Worldwide: SMS was the main channel for A2P messaging in 2020 and it will remain so up to 2025; OTT services will account for most of the traffic growth 1.3 trillion A2P SMS messages were sent in 2020, accounting Figure 1: A2P messages sent per year, by channel, worldwide, for 70% of all A2P messages worldwide. We expect that the 2016–20251 number of A2P SMS messages will reach 1.9 trillion by 2025. Both the number of A2P messages and their value are growing as brands add mobile and digital channels to interact with their existing customers and recruit new ones. Person-to-person (P2P) SMS traffic has progressively been overtaken by that from OTT services, but SMS is the most-used channel for A2P messaging, and it will remain so until 2025. Reliability and reach. SMS is supported by all handsets, and SMS read rates have historically been the highest of all A2P channels. SMS will remain the main fall-back channel in the long term. Security and spam protection. SMS is a safe channel for businesses to use to interact with customers due to traffic regulations that are beneficial to consumers and operators’ wide adoption of anti-spam and anti-fraud filters. The use of IP-based SMS alternatives from both OTT players and operators1 will grow more strongly than that of SMS as businesses look to adopt as many channels as possible to communicate with their customers. OTT and operator IP user interfaces are designed to enable A2P (and P2A) conversational use cases, which are the next step for business-to-consumer (B2C) interactions. OTT IP will account for 40% of all A2P traffic by 2025 (from 30% in 2020), and the operator IP share will reach 14%. 1 Please see the appendix for metrics definitions. The operator IP channel includes RCS Business Messaging (RBM). Application-to-person messaging: worldwide trends and forecasts 2020–2025 11 Worldwide: mergers and acquisitions will continue because acquiring smaller messaging providers appears to be the most efficient way to grow revenue Further market consolidation will be driven by players looking to Figure 8: High-profile acquisitions and IPOs, 2020 scale up, enter new markets and expand their SaaS Buyer Target company/IPO details Price (USD) Date capabilities. Twilio Segment 3.2 billion 4Q 2020 Almost all major A2P messaging and CPaaS players acquired a Sinch ACL 75 million 3Q 2020 company in 2020. Inorganic growth is a key strategy for entering Sinch Wavy Group 120 million 2Q 2020 new markets, gaining customers and adding new technologies. Common technological infrastructure, which makes the Sinch SAP Digital Interconnect 250 million 2Q 2020 integration relatively easy, allows for wide synergies between the Cisco IMImobile 750 million 4Q 2020 buyer and the target asset. Infobip OpenMarket 300 million 4Q 2020 The number of mergers and acquisitions in the A2P messaging LINK mobility USD1.85 billion market cap (1Q 2020) 4Q 2020 and CPaaS space has increased significantly in the last 2 years Routemobile USD1.41 billion market cap (1Q 2020) 3Q 2020 and a clear pattern has emerged: large companies are willing to Source: Analysys Mason buy smaller, local CPaaS providers or specialised software enter the US market and consolidate its leadership position in the providers. Some are even listing to collect the necessary messaging aggregation space. resources for acquisitions. For example, LINK mobility and Twilio’s and Cisco’s recent acquisitions suggest that Tier-1 Routemobile went public in 2020 to raise funds, and both CPaaS providers are planning to become CRM providers. announced acquisitions only 1 month later. Serving all of customers’ communication, engagement and Aggregators are buying competitors to increase their scale. analytical needs is a common long-term strategic objective. Twilio Merging or acquiring to enter new geographies or customer has taken a major step towards this with the acquisition of segments is very common. For example, Sinch made four such Segment, a market leader in customer relationship management acquisitions in 2020, including ACL in India for USD75 million. (CRM) technology, for USD3.2 billion. Cisco acquired IMImobile for Buying competitors is also used as a defensive tactic. Infobip USD750 million to complement its existing CRM platform and acquired OpenMarket and Sinch acquired SAP Interconnect to integrate its UCaaS capabilities with a CPaaS proposition.1 1 UCaaS stands for unified communication-as-a-service. Application-to-person messaging: worldwide trends and forecasts 2020–2025 Contents Worldwide trends Regional trends Forecast methodology and assumptions About the authors and Analysys Mason Application-to-person messaging: worldwide trends and forecasts 2020–2025 28 About the authors Giulio Sinibaldi (Senior Analyst) is a key contributor to Analysys Mason's Consumer Research practice. He is the lead analyst for the Future Comms research programme, which focuses on operators’ and OTT service providers' communications services. Giulio also specialises in research on gaming strategies and has extensive experience in managing and analysing primary research data sets. He currently manages Analysys Mason's annual Connected Consumer Survey. Giulio holds a BSc and an MSc in Economics from Bocconi University. Ameer Gaili (Research Analyst) is a member of the data team within the research division in London, and mainly contributes to the Telecoms Market Matrix, Middle East and Africa and Global Telecoms Data research programmes. Prior to joining Analysys Mason, Ameer was a strategy consultant at a boutique management consultancy. Ameer holds an MEng in chemical engineering from the University of Manchester. Application-to-person messaging: worldwide trends and forecasts 2020–2025 29 Analysys Mason’s consulting and research are uniquely positioned Analysys Mason’s consulting services and research portfolio Consulting We deliver tangible benefits to clients across the telecoms industry: ▪ communications and digital service providers, vendors, financial and strategic investors, private equity and infrastructure funds, governments, regulators, broadcasters and service and content providers Our sector specialists understand the distinct local challenges facing clients, in addition to the wider effects of global forces. We are future-focused and help clients understand the challenges and opportunities new technology brings. Research Our dedicated team of analysts track and forecast the different services accessed by consumers and enterprises. We offer detailed insight into the software, infrastructure and technology delivering those services. Clients benefit from regular and timely intelligence, and direct access to analysts. Application-to-person messaging: worldwide trends and forecasts 2020–2025 30 Research from Analysys Mason Application-to-person messaging: worldwide trends and forecasts 2020–2025 31 Consulting from Analysys Mason Application-to-person messaging: worldwide trends and forecasts 2020–2025 PUBLISHED BY ANALYSYS MASON LIMITED IN MARCH 2021 Bush House • North West Wing • Aldwych • London • WC2B 4PJ • UK Tel: +44 (0)20 7395 9000 • Email: [email protected]
Load more

Recommended publications
  • SMS Marketing 2021 How Ecommerce, D2cs, and Others Are Leveraging This Emerging Consumer Touchpoint
    SMS Marketing 2021 How Ecommerce, D2Cs, and Others Are Leveraging This Emerging Consumer Touchpoint As one of the fastest-growing tools in a marketer’s arsenal, SMS can be a highly effective customer communication channel, but it also comes with its own set of challenges. This eMarketer Report discusses the business applications of SMS messaging, the pros and cons of SMS marketing, its relationship to email marketing and live chat, and best practices within the discipline. presented by Dear eMarketer Reader, eMarketer is pleased to make this report, SMS Marketing 2021: How Ecommerce, D2Cs, and Others Are Leveraging This Emerging Consumer Touchpoint, available to our readers. This report features eMarketer data and insights, and discusses the business applications of SMS messaging, the pros and cons of SMS marketing, its relationship to email marketing and live chat, and best practices within the discipline. We invite you to learn more about eMarketer’s approach to research and why we are considered the industry standard by the world’s leading brands, media companies, and agencies. We thank you for your interest in our report and mGage for making it possible to offer it to you today. Best Regards, Nancy Taffera-Santos Nancy Taffera-Santos SVP, Media Solutions & Strategy, eMarketer eMarketer, Inc. www.emarketer.com 11 Times Square, Floor 14 [email protected] New York, NY 10036 SMS Marketing 2021: How Ecommerce, D2Cs, and Others Are Leveraging This Emerging Consumer Touchpoint As one of the fastest-growing tools in a marketer’s arsenal, SMS can be a highly effective customer communication channel, but it also comes with its own set of challenges.
    [Show full text]
  • Interaction API Buyer's Guide: Chat, Voice, Video
    Interaction API buyer’s guide: chat, voice, video eBook Table of contents 01 Review : what is an interactions API? 02 The benefit of an interactions API : chat, voice, & video 03 Why an interactions API? 04 Project scope : implementing chat or voice & video an API 05 Interactions API features 06 How does the interactions API fit with my technology? 07 Services for implementing chat, voice & video 08 How is chat, voice & video priced? 09 Executing a successful project rollout for chat, or voice & video 10 FAQ Review : what is an interactions API? Twenty-first century digital interactions include large- or small-scale group chat, 1:1 messaging, voice and video calls, all sent using internet protocol (IP). An interactions API is a suite of API products that give your business a simple way to customize fully-featured chat or voice & video calls into your brand’s application, and delegate the management of server traffic generated by this service to a third-party. The interactions API provides the RESTful program interface to allow your product and development teams access to every functionality required to build chat, voice, and video, allowing them to customize a communication experience based on simple HTTP requests and responses. Software Development Kits (SDKs) package the API to help you implement the client application quickly without having to start from scratch. In the end, it enables your end-users to chat and make 1:1 voice & video calls from your application. Interaction API buyer’s guide: chat, voice, video 1 The benefits of an interactions API : chat, voice & video Forward-thinking businesses of all types benefit from an interactions API: marketplaces, on-demand services, digital health, live-streaming apps, social media, online communities, and gaming.
    [Show full text]
  • SINCH About RCS for MMA2
    Typefaces Primary Colors DIN NEXT LT PRO - HEADLINES (75 PT) DINPro - Body Copy (35 pt) RCS MESSAGING R: 239 191 255 177 51 G: 238 191 50 228 51 B: 236 191 —— 22 51 HEADLINES / HIGHLIGHTS HEADLINES / HIGHLIGHTS HEADLINES / HIGHLIGHTS 125 100 75 50 25 0 Chart Goes Here Region 2 “Messaging brings brands into the inner circle where you talk to your closest friends.” ` “Messaging provides an opportunity for brands to build deeper relationships with their customers….a means of forging deeper connections…” —WIRED DECEMBER 2018 Confidential & Proprietary © 2019 Sinch Engage RCS NEXT GENERATION CUSTOMER ENGAGEMENT Confidential & Proprietary © 2019 Sinch Engage WHAT IS RCS? “Messaging 2.0” - Next generation network messaging that enables richer, “conversational” interactions across devices on any network. Confidential & Proprietary © 2019 Sinch Engage RICH COMMUNICATION SERVICES Global standard, sponsored by GSMA, backed by 53 operators, 11 OEMs, Google, Microsoft—and growing. Universal Profile A single, industry-agreed set of features and technical enablers developed to simplify the product development and global operator deployment of RCS. Universal Profile A single, industry-agreed set of features and technical enablers developed to simplify the product development and global operator deployment of RCS. Release 1 (Nov 2016) – Includes core features such as capability discovery, chat, group chat, file transfer, audio messaging, video share, multi-device, enriched calling, location share and live sketching. Release 2 (July 2017) – Introduces the key enablers for Messaging as a Platform (MaaP). MaaP includes support for Application-to-Person messaging, Rich Cards, privacy control and spam protection. Release 2.1 (Dec 2017) Release 2.2 (May 2018) – A2P enhancements Confidential & Proprietary © 2019 Sinch Engage FORECAST: US ENTERPRISE INVESTMENT IN RCS $18B 2023 — Source: MobileSquared 2019 Confidential & Proprietary © 2019 Sinch Engage RCS BUSINESS MESSAGING: CONSUMER INTERACTION AROUND BRANDED, VERIFIED RICH-CONTENT EXPERIENCES.
    [Show full text]
  • Interim Report, January – March 2021
    Q1 Interim report, January – March 2021 January – March 2021 • Net sales increased by 106 percent to SEK 3,349.9 million (1,624.2). Organic growth in local currency was 38 percent. • Gross profit increased by 84 percent to SEK 820.0 million (446.7). Organic growth in local currency was 24 percent. • Adjusted EBITDA1 increased by 30 percent to SEK 240.3 million (184.3). Excluding currency effects and costs for share-based incentive programs, the increase would have been 52 percent. • Adjusted EBIT2 amounted to SEK 215.0 million (168.8). • Profit after tax for the quarter amounted to SEK 140.8 million (96.4). • Diluted earnings per share were SEK 2.12 (1.74). ”We deliver at scale and handled 40 billion mobile messages in Q1 alone. We reap the benefits of a global platform but recognise the importance of local presence.” – Oscar Werner, VD Significant events during the quarter • Sinch closed the acquisition of Wavy on 1 February for total cash consideration of BRL 355 million and 1,534,582 new shares in Sinch. The acquisition was financed with a combination of existing cash reserves and debt facilities. Wavy is a leading supplier of messaging services in Latin America with a leading position in next-generation conversational messaging. Wavy operates in Brazil, Mexico, Colombia, Peru, Chile, Argentina and Paraguay. • Sinch’s products within Business Support Systems (BSS) for mobile operators were sold on 1 February 2021 to eRate, a Norway- based telecommunications specialist focused on solutions in billing and rating. • On 17 February 2021, Sinch announced that it had closed an agreement to acquire Inteliquent, the largest independent voice communications provider in the US, for total cash consideration of USD 1,140 million on a cash and debt-free basis.
    [Show full text]
  • Sinch.Com Mobile Consumer Engagement 2020 01
    Mobile Consumer Engagement 2020 An in-depth, global study of how brands deliver exceptional mobile experiences — and what consumers say they want most. Table of contents: 02 Cracking the personalization code: Leaders in 15 The opportunity gap: How well do consumers’ CX, marketing and mobile engagement have been wants and needs align with brands? The gap shows talking about personalization for years, but today we what businesses should do more of — and less of — to stand at a critical crossroads. engage consumers. 05 An ecosystem of apps & options: Reaching 17 Channel fatigue: How and why do consumers block consumers on their phones has never been easier, but brand marketing from their devices — and how do you personalizing the message is still a challenge. keep yourself on the “approved” list? 09 In fits & starts: Consumers — particularly young 20 Messaging 2030: What can customer engagement consumers — are willing to hear from businesses via and marketing leaders learn from research as mobile messaging. Some industries are adapting to they plan for the next decade of mobile consumer this more quickly than others. interaction? 12 Give them what they want: We ask consumers 25 Top 4 takeaways: Where do we go from here? What to tell us what would inspire them to use certain key learnings should savvy business leaders take from messaging options. The overwhelming consensus: this report? “Make it worth my time.” 26 Methodology www.sinch.com Mobile Consumer Engagement 2020 01 Advances in mobile communications and conversational messaging continue to multiply, giving businesses an unprecedented opportunity to engage with consumers any time, any place.
    [Show full text]
  • CLX Communications AB (Publ) ANNUAL REPORT 2015-2016, 18 MONTHS ABOUT CLX Communications
    CLX Communications AB (publ) ANNUAL REPORT 2015-2016, 18 MONTHS ABOUT CLX Communications CLX Communications (CLX) is a leading Ever since the company was founded, CLX global supplier of cloud communications has delivered profitable growth. In the ex- services and solutions for enterprises and tended financial year 2015-2016 this trend mobile network operators. Mobile communi- sustained with organic growth of 107 percent, cations services from CLX make it possible sales of SEK 2,339.9 million and reported for enterprises to communicate globally with profit after tax of SEK 111.6 million. The Group their customers and connected devices – IoT is headquartered in Stockholm, Sweden, and (Internet of Things) – swiftly, securely and has a presence in an additional 20 countries. cost-effectively. CLX is a global market leader for cloud CLX’s solutions enable business-critical communications solutions. communication worldwide through mobile The shares of CLX Communications are messaging services, voice services and IoT listed on Nasdaq Stockholm – XSTO: CLX. connectivity services. HQ STOCKHOLM 1,000+ 80+ 15 billion+ Listed on Enterprise Operator Annual API N asdaq customers customers transactions Stockholm At time of printing Please visit us on: www.clxcommunications.com CLX COMMUNICATIONS ANNUAL REPORT 2015/16 The annual report is published in Swedish and English. In case of any differences between the English version and the Swedish original text, the Swedish version shall apply. HQ STOCKHOLM, SWEDEN SEKM 2,334 SEKM 5,600+ 309 31 100,000+ Net sales 2015/16 Market cap* Employees Offices in 22 Developers countries London Canterbury Paris Seattle Montreal New York San Francisco Atlanta Dallas Miami Guatemala City Bogota Quito Lima HQ STOCKHOLM, SWEDEN CLX was founded with a vision of becoming the world’s largest and lead- SEKM 2,334 SEKM 5,600+ 309 31 100,000+ ing provider in the market for mobile cloud communications.
    [Show full text]
  • Conversational Messaging the Messaging Journey That Began with SMS Is Evolving Into Advanced Conversational Channels
    The guide to conversational messaging The messaging journey that began with SMS is evolving into advanced conversational channels. Here’s how you can be a part of it. The guide to conversational messaging 1 What you will learn 3 Why omnichannel for 5 mobile messaging? The opportunity gap 7 The mobile-first customer 10 The omnichannel messaging opportunity 12 Integration Table of Consistency Cross-channel conversation Customer support Contents Next-gen ready Compliance Conversational AI 20 7 Navigating the channels 24 SMS WhatsApp RCS MMS Facebook Messenger Viber What conversational 35 8 messaging delivers 9 Getting started 38 The guide to conversational messaging 2 Businesses are constantly weighing the pros and cons of today’s messaging solutions. At Sinch, our customers see an average open rate of 25% when they reach consumers by email. On the other hand, with SMS, they can reach almost everyone they contact, but then their messages are limited to 160 characters. The clear breakaway comes with omnichannel mobile messaging, which gives enterprises the best of both worlds. By investing in 1 next-generation messaging, you can combine the benefit of reaching all of your customers with a rich, What you app-like experience—and a 98% open rate. The benefits of conversational messaging: will learn 100% reach App-like experience Rich content 98% open rate The guide to conversational messaging 3 WHAT YOU WILL LEARN Whether you work in marketing, conversation in their favorite chat 4 key takeaways from operations, or customer care, app. The best part is that you’re this report: conversational messaging can not giving them another app to help you drive substantially add to their already busy screens more engagement among (and jumping through all the Why conversational your customers, creating more hoops of actually driving those messaging is important frequent sales opportunities, downloads)—your messaging is more meaningful touchpoints, already inside something they’re and valuable openings to educate familiar with.
    [Show full text]
  • The Gathering Storm
    The Gathering Storm How mobile operators make money in the new business messaging landscape Robert Gerstmann Chief Evangelist & Co-Founder Copyright© 2019 Sinch. All rights reserved. NDA Confidential. 1 Sinch in a nutshell History Founded 2008 as CLX Key Highlights IPO 2015 on Nasdaq in Stockholm, Sweden The world’s biggest business Bootstrapped messaging provider Grown organically to $100M in seven years $480M annual revenue 9 acquisitions – 6 in last 3 years 32% y-o-y growth 4 product portfolio expansions 5 messaging market expansions +1000 enterprise clients Rebranded 2019 +80 operator clients Products For Enterprises RCS, SMS, MMS, WhatsApp, Voice, Video, +30B paid-for messages/year Personalized video, Conversation platform +250 direct operator connections For Operators RCS as a Service A2P SMS Monetization & Security +600 employees Network Infrastructure countries Copyright©+20 2019 Sinch. All rights reserved. NDA Confidential. 2 Changing consumer expectations redraw the rules for customer engagement. Copyright © 2019 Sinch. All rights reserved. NDA Confidential. high customer intimacy limited inventory Copyright © 2019 Sinch. All rights reserved. NDA Confidential. very large inventory no personalization Copyright © 2019 Sinch. All rights reserved. NDA Confidential. infinite range offering tailored to me Customers demand relevancy, personalization, and a cohesive customer journey. From text to From one-way to Rich media Conversations Bring your message to life Turn your customer engagements into exciting dialogues The new business
    [Show full text]
  • Registration Document
    Registration Document LINK MOBILITY GROUP HOLDING ASA (A public limited liability company incorporated under the laws of Norway) The distribution of this registration document (the "Registration Document") may in certain jurisdictions be restricted by law. Accordingly, this Registration Document may not be distributed or published in any jurisdiction except under circumstances that will result in compliance with any applicable laws and regulations. The Company require persons in possession of this Registration Document to inform themselves about, and to observe, any such restrictions. This Registration Document shall be governed by and construed in accordance with Norwegian law. The courts of Norway, with Oslo City Court as legal venue, shall have exclusive jurisdiction to settle any dispute which may arise out of, or in connection with this Registration Document. The date of this Registration Document is 3 May 2021 Link Mobility Group Holding ASA – Registration Document IMPORTANT INFORMATION This Registration Document has been prepared by by LINK Mobility Group Holding ASA (the "Company" or the "LINK Mobility", and together with its consolidated subsidiaries the "LINK" or the "Group"). This Registration Document has been prepared to comply with the Norwegian Securities Trading Act of 29 June 2007 no. 75, as amended (the "Norwegian Securities Trading Act") and related secondary legislation, including Regulation (EU) 2017/1129 of the European Parliament and of the Council of 14 June 2017 on the Registration Document to be published when securities are offered to the public or admitted to trading on a regulated market, and as implemented in Norway in accordance with Section 7-1 of the Norwegian Securities Trading Act (the "EU Prospectus Regulation").
    [Show full text]
  • Route Mobile
    India Equity Research Telecom December 18, 2020 ROUTE MOBILE INITIATING COVERAGE KEY DATA Routing growth path Rating HOLD Sector relative Neutral Price (INR) 1,159 12 month price target (INR) 1,280 Route Mobile (Route) is one of the largest players in the Application to Market cap (INR bn/USD bn) 66/0.9 Person (A2P) messaging business and a formidable emerging player in Free float/Foreign ownership (%) 33.7/10.4 the high-growth (33% CAGR over FY19-24E) CPaaS segment. Despite its global scale, the company’s cloud-based architecture entails low INVESTMENT METRICS 190 capital requirement, driving high return ratios; this has spurred cash 145 flow generation--a trend we expect to sustain. 100 55 We estimate 30%/44% revenue/EPS CAGR over FY20-23 as 10 -35 consolidation favours big players and its ability to mine large accounts. Sales Growth EPS Growth RoE PE (%) (%) (%) (x) However, at 41x FY22E P/E, the market is already factoring in strong Telecom ROUTE IN EQUITY growth; hence, initiate with ‘HOLD’ and TP of INR1,280. Technological obsolescence and inefficient capital allocation are key risks. FINANCIALS (INR mn) A2P business: Strong moat; consolidation to drive market share gains Year to March FY20A FY21E FY22E FY23E Route leverages its direct connect with 240+ mobile network operators (MNOs) to Revenue 9,563 14,123 17,520 20,856 help enterprises offer SMS solutions (OTP, account information, etc.). The company EBITDA 998 1,722 2,204 2,661 Adjusted profit 692 1,297 1,661 2,087 has achieved significant economies of scale with its platform delivering over 30bn Diluted EPS (INR) 13.8 24.0 28.4 35.0 A2P messages annually.
    [Show full text]
  • IVA ORDER Onvoy Broadvox Neutral Tandem Transfer
    Agenda Date: 6/09/21 Agenda Item: IVA STATE OF NEW JERSEY Board of Public Utilities 44 South Clinton Avenue, 9th Floor Post Office Box 350 Trenton, New Jersey 08625-0350 www.nj.gov/bpu/ TELECOMMUNICATIONS IN THE MATTER OF THE VERIFIED JOINT PETITION ) ORDER OF GTCR ONVOY HOLDINGS LLC, TRANSFEROR, ) ONVOY, LLC, BROADVOX-CLEC, LLC, ANPI, LLC ) AND NEUTRAL TANDEM-NEW JERSEY, LLC ) LICENSEES, AND SINCH US HOLDING INC., ) TRANSFEREE FOR APPROVAL OF THE INDIRECT ) CONTROL OF LICENSEES TO TRANSFEREE ) DOCKET NO. TM21040704 Parties of Record: Dennis Linken, Esq., Scarinci and Hollenbeck, P.A., on behalf of Petitioners Stefanie A. Brand, Esq., Director, New Jersey Division of Rate Counsel BY THE BOARD: On April 13, 2021, GTCR Onvoy Holdings LLC (“GTCR” or “Transferor”); Onvoy, LLC (“Onvoy”), Broadvox-CLEC, LLC (“BV-CLEC”), ANPI, LLC (“ANPI”), Neutral Tandem-New Jersey, LLC (“Neutral Tandem” and collectively, with Onvoy, BV-CLEC and ANPI, the “Licensees”); and Sinch US Holding Inc. (“Transferee” and collectively, with Transferor and Licensees, the “Petitioners”) submitted a Verified Petition (the “Petition”) to the New Jersey Board of Public Utilities (“Board”), pursuant to N.J.S.A. 48:2-51.1 and N.J.S.A. 48:3-10 and the regulations of the Board for the approval, to the extent required, for the transfer of indirect control of Licensees to Transferee (the “Transaction”). Following closing of the Transaction, Petitioners represent that the same services will continue to be offered to customers in New Jersey at the same rates, terms, and conditions. BACKGROUND The Licensees are indirect, wholly owned subsidiaries of Transferor, a Delaware limited liability Company.
    [Show full text]
  • Sinch: Delegating Web Search from a Mobile Device
    Sinch: Delegating Web Search from a Mobile Device ABSTRACT situations is far more fragmented and subject to interruption Sinch is an application that allows mobile device users to than on the desktop [11,15]. obtain answers to their questions without having to perform One solution is delegated search: asking other people to a web search in their mobile browser. Questions are answered by workers on Mechanical Turk, an online labor find the answer for you. For example, ChaCha market for simple human computation tasks. Workers on (chacha.com) accepts questions by text message or through Mechanical Turk can search for answers using their desktop a phone app, and a ChaCha employee finds the answer and browsers, who, unlike the mobile user, are free from the returns it by text message. Another source of delegation is an online social network, either mediated by a service like numerous shortcomings of browsing the web on a small mobile device while in a potentially distracting situation. Aardvark (vark.com) or simply asking questions through Sinch contributes a URL-rewriting proxy browser that can status updates [14]. Systems such as PlayByPlay [18] and be embedded in Mechanical Turk tasks to track browsing SearchTogether [13] focus on collaborative search or history, text selections, and other user events. It also browsing between close friends or colleagues. introduces two ways to improve the credibility of human- generated answers: providing multiple answers to the same question and including a browsing history with each (a) answer. The Sinch application also allows users to view (b) evidence for answers in their original context on a web page, using a custom mobile browser to highlight the answer text on the web page and zoom into it.
    [Show full text]