Arriva Bus Head Office Complaints
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Derby and Nottingham Transforming Cities Fund Tranche 2 Strategic Outline Business Case November 2019
Derby and Nottingham Transforming Cities Fund Tranche 2 Strategic Outline Business Case November 2019 Derby and Nottingham Transforming Cities Fund Tranche 2 Strategic Outline Business Case November 2019 Produced by: With support from: Contact: Chris Carter Head of Transport Strategy Nottingham City Council 4th Floor, Loxley House Station Street Nottingham NG2 3NG 0115 876 3940 [email protected] Derby & Nottingham - TCF Tranche 2 – Strategic Outline Business Case Document Control Sheet Ver. Project Folder Description Prep. Rev. App. Date V1-0 F:\2926\Project Files Final Draft MD, NT CC, VB 28/11/19 GT, LM, IS V0-2 F:\2926\Project Files Draft (ii) MD, NT CC, VB 25/11/19 GT, LM, IS V0-1 F:\2926\Project Files Draft (i) MD, NT NT 11/11/19 GT, LM, IS i Derby & Nottingham - TCF Tranche 2 – Strategic Outline Business Case Table of Contents 1. Introduction .............................................................................................................................. 1 Bid overview ................................................................................................................................................... 1 Structure of the remainder of this document ................................................................................... 2 2. Strategic Case: The Local Context ................................................................................... 3 Key statistics and background ............................................................................................................... -
English Counties
ENGLISH COUNTIES See also the Links section for additional web sites for many areas UPDATED 23/09/21 Please email any comments regarding this page to: [email protected] TRAVELINE SITES FOR ENGLAND GB National Traveline: www.traveline.info More-detailed local options: Traveline for Greater London: www.tfl.gov.uk Traveline for the North East: https://websites.durham.gov.uk/traveline/traveline- plan-your-journey.html Traveline for the South West: www.travelinesw.com Traveline for the West & East Midlands: www.travelinemidlands.co.uk Black enquiry line numbers indicate a full timetable service; red numbers imply the facility is only for general information, including requesting timetables. Please note that all details shown regarding timetables, maps or other publicity, refer only to PRINTED material and not to any other publications that a county or council might be showing on its web site. ENGLAND BEDFORDSHIRE BEDFORD Borough Council No publications Public Transport Team, Transport Operations Borough Hall, Cauldwell Street, Bedford MK42 9AP Tel: 01234 228337 Fax: 01234 228720 Email: [email protected] www.bedford.gov.uk/transport_and_streets/public_transport.aspx COUNTY ENQUIRY LINE: 01234 228337 (0800-1730 M-Th; 0800-1700 FO) PRINCIPAL OPERATORS & ENQUIRY LINES: Grant Palmer (01525 719719); Stagecoach East (01234 220030); Uno (01707 255764) CENTRAL BEDFORDSHIRE Council No publications Public Transport, Priory House, Monks Walk Chicksands, Shefford SG17 5TQ Tel: 0300 3008078 Fax: 01234 228720 Email: [email protected] -
The Report from Passenger Transport Magazine
MAKinG TRAVEL SiMpLe apps Wide variations in journey planners quality of apps four stars Moovit For the first time, we have researched which apps are currently Combined rating: 4.5 (785k ratings) Operator: Moovit available to public transport users and how highly they are rated Developer: Moovit App Global LtD Why can’t using public which have been consistent table-toppers in CityMApper transport be as easy as Transport Focus’s National Rail Passenger Combined rating: 4.5 (78.6k ratings) ordering pizza? Speaking Survey, have not transferred their passion for Operator: Citymapper at an event in Glasgow customer service to their respective apps. Developer: Citymapper Limited earlier this year (PT208), First UK Bus was also among the 18 four-star robert jack Louise Coward, the acting rated bus operator apps, ahead of rivals Arriva trAinLine Managing Editor head of insight at passenger (which has different apps for information and Combined rating: 4.5 (69.4k ratings) watchdog Transport Focus, revealed research m-tickets) and Stagecoach. The 11 highest Operator: trainline which showed that young people want an rated bus operator apps were all developed Developer: trainline experience that is as easy to navigate as the one by Bournemouth-based Passenger, with provided by other retailers. Blackpool Transport, Warrington’s Own Buses, three stars She explained: “Young people challenged Borders Buses and Nottingham City Transport us with things like, ‘if I want to order a pizza all possessing apps with a 4.8-star rating - a trAveLine SW or I want to go and see a film, all I need to result that exceeds the 4.7-star rating achieved Combined rating: 3.4 (218 ratings) do is get my phone out go into an app’ .. -
Notices and Proceedings
OFFICE OF THE TRAFFIC COMMISSIONER (NORTH EAST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2158 PUBLICATION DATE: 20 September 2013 OBJECTION DEADLINE DATE: 11 October 2013 Correspondence should be addressed to: Office of the Traffic Commissioner (North East of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 04/10/2013 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e-mail. To use this service please send an e-mail with your details to: [email protected] NOTICES AND PROCEEDINGS General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. Further notes precede sections where appropriate. Accuracy of publication – Details published of applications and requests reflect information provided by applicants. The Traffic Commissioner cannot be held responsible for applications that contain incorrect information. Our website includes details of all applications listed in this booklet. The website address is: www.gov.uk Copies of Notices and Proceedings can be inspected free of charge at the Office of the Traffic Commissioner in Leeds. -
Arrivaclick – On-Demand Public Transport Service
RURAL SHARED MOBILITY www.ruralsharedmobility.eu ARRIVACLICK – ON-DEMAND PUBLIC TRANSPORT SERVICE Country: England OVERVIEW ArrivaClick is an intelligent, on-demand and flexible minibus service that takes multiple passengers heading in the same direction and books them into a shared vehicle. It was developed in partnership with the US transportation solutions firm, Via, which provides dynamic ride-sharing services in New York, Chicago and Washington. Via provided a custom-built app, which features an algorithm designed to enable passengers to be picked up and dropped off in an endless steam, without taking riders out of their way to accommodate other passengers, enabling Source:https://busesmag.keypublishing.com/2018/06/26/ the platform to move a high volume of riders while using a liverpool-is-next-for-arrivaclick-drt fraction of the number of vehicles that would be normally used by conventional public transport services. ArrivaClick, works via an app with users selecting pick up and drop off points and being guaranteed a seat. The vehicles have a maximum capacity of 12 passengers, are equipped with leather seats, Wi-Fi and charging points, and are wheelchair accessible. Being originally piloted for one year between Kent Prices may also vary depending on day of travel, and Science Park and Sittingbourne station, the service other factors. As an additional incentive stimulating currently operates on Monday to Saturday from 06:00 passengers to using the service, ArrivaClick offers the to 22:00 in Sittingbourne and in Liverpool Monday to opportunity to receive a 40% discount to passengers Saturday from 06:00 to 22:00. -
NOTICES and PROCEEDINGS 18 February 2015
OFFICE OF THE TRAFFIC COMMISSIONER (EAST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2199 PUBLICATION DATE: 18 February 2015 OBJECTION DEADLINE DATE: 11 March 2015 Correspondence should be addressed to: Office of the Traffic Commissioner (East of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk The public co unter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 04/03/2015 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e -mail. To use this service please send an e- mail with your details to: [email protected] Remember to keep your bus registrations up to date - check yours on https://www.gov.uk/manage -commercial -vehicl e- operator -licence -online NOTICES AND PROCEEDINGS Important Information All correspondence relating to public inquiries should be sent to: Office of the Traffic Commissioner (East of England) Eastbrook Shaftesbury Road Cambridge CB2 8DR The public counter in Cambridge is open for the receipt of documents between 9.30am and 4pm Monday to Friday. There is no facility to make payments of any sort at the counter. General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. Further notes precede sections where appropriate. -
Arriva UK Bus
Arriva UK Bus Arriva UK Bus operates services in London and the South East, the Midlands, Yorkshire, the North East, the North West and North Wales. Arriva offers a wide range of rural, urban and inter-urban bus services. Bus Arriva entered the regional bus market in 1996 after able to respond quickly to changing markets and the market outside London was deregulated and customer needs so that we continue to grow subsequently privatised during the 1980s. Operationally successfully and sustainably. Our wealth of experience our focus is firmly set, as always, on our passengers, and our employees’ skills underpin our ability to transport authority partners and other transport provide a wide range of relevant, market-shaping clients. We are constantly evolving to ensure we are transport solutions that people want and will use. UK Bus 5,650 vehicles Bus 16,100 employees Employees 993 bus routes Newcastle 74 bus depots Sunderland Leeds Manchester 307 million Liverpool km operated annually Bangor Leicester 709 million passenger journeys per year London Passenger journeys overall passenger 88% satisfaction score Key successes in UK – Launched Demand Responsive Travel (DRT) – Established new training academies in St Helens service with our innovative ArrivaClick in Kent and Derby to train and upskills our workforce – New energy efficient ‘clean and green’ depot for Rhyl, – For its work with the Tees Valley Bus Network opened in March 2017 following a £3m investment Improvements scheme, Arriva North East won – £21m investment in new eco-friendly buses for Partnership of the Year at the North of England Merseyside, including 51 hybrid, 12 electric and Transport awards in 2016. -
Passenger Information During Snow Disruption December 2010
Passenger information during snow disruption December 2010 A Rail passenger Information during snow disruption December 2010 Headline Findings 1. The National Rail Enquiries (NRE) website appears to have coped well with very high volumes 2. The online real time journey planner on the NRE website did not show correct information for some train operating companies (TOCs) 3. The online journey planners on TOC and third-party websites did not generally reflect the contingency timetables in operation 4. Tickets continued to be available for sale online for many trains that would not run 5. Station displays appear to have reflected formal contingency timetables, except for Southeastern 6. Station displays and online Live Departure Boards did not always keep pace with events 7. The NRE call centres appear to have provided good information, but queuing times of 11 or 12 minutes were common. 1 The National Rail Enquiries appears to have coped well with very high volumes We saw no evidence that the NRE website crashed or was slower than usual, despite a large spike in volume (Chris Scoggins reported that the volume on 2 December was twice the previous record peak on 7 January 2010). 2 The online real time journey planner on the NRE website did not show correct information for some train operating companies NRE had to advise passengers not to use the journey planner for enquiries about East Coast, Southeastern and South West Trains. This was a significant failure, with three scenarios: 2a Although the journey planner showed services from a contingency timetable for East Coast on 1 and 2 December, it also showed services from the base timetable that were no longer running. -
Notices and Proceedings
THE TRAFFIC COMMISSIONER FOR THE WEST MIDLANDS TRAFFIC AREA NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2171 PUBLICATION DATE: 05 April 2013 OBJECTION DEADLINE DATE: 26 April 2013 Correspondence should be addressed to: West Midlands Traffic Area Office Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 19/04/2013 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e-mail. To use this service please send an e-mail with your details to: [email protected] NOTICES AND PROCEEDINGS Important Information All correspondence relating to public inquiries should be sent to: Office of the Traffic Commissioner West Midlands Traffic Area 38 George Road Edgbaston Birmingham B15 1PL The public counter in Birmingham is open for the receipt of documents between 9.30am and 4pm Monday to Friday. There is no facility to make payments of any sort at the counter. General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. Further notes precede sections where appropriate. Accuracy of publication – Details published of applications and requests reflect information provided by applicants. The Traffic Commissioner cannot be held responsible for applications that contain incorrect information. -
Bus Service Motion Support Warwickshire County Council 30290C
Bus Service Motion Support Warwickshire County Council 30290C July 20 Final Quality Assurance Document Management Document Title Bus Service Motion Support Name of File 30290 REP Bus Service Motion Support.docx Last Revision Saved On 21/07/2020 16:18:00 Version V1 V2 V3 Final Prepared by MM/JP/JA/JG MM/JP/JA/JG/SH MM/JP/JA/JG/SH MM et al Checked by SH SW SW SW Approved by SH SH SH SW Issue Date 20/03/2020 22/04/2020 6/5/2020 21/7/2020 Copyright The contents of this document are © copyright The TAS Partnership Limited, with the exceptions set out below. Reproduction in any form, in part or in whole, is expressly forbidden without the written consent of a Director of The TAS Partnership Limited. Cartography derived from Ordnance Survey mapping is reproduced by permission of Ordnance Survey on behalf of the Controller of HMSO under licence number WL6576 and is © Crown Copyright – all rights reserved. Other Crown Copyright material, including census data and mapping, policy guidance and official reports, is reproduced with the permission of the Controller of HMSO and the Queen’s Printer for Scotland under licence number C02W0002869. The TAS Partnership Limited retains all right, title and interest, including copyright, in or to any of its trademarks, methodologies, products, analyses, software and know-how including or arising out of this document, or used in connection with the preparation of this document. No licence under any copyright is hereby granted or implied. Freedom of Information Act 2000 The TAS Partnership Limited regards the daily and hourly rates that are charged to clients, and the terms of engagement under which any projects are undertaken, as trade secrets, and therefore exempt from disclosure under the Freedom of Information Act. -
N C C Newc Coun Counc Jo Castle Ncil a Cil St Oint C E-Und Nd S Tatem
Newcastle-under-Lyme Borough Council and Stoke-on-Trent City Council Statement of Community Involvement Joint Consultation Report July 2015 Table of Contents Introduction Page 3 Regulations Page 3 Consultation Page 3 How was the consultation on Page 3 the Draft Joint SCI undertaken and who was consulted Main issues raised in Page 7 consultation responses on Draft Joint SCI Main changes made to the Page 8 Draft Joint SCI Appendices Page 12 Appendix 1 Copy of Joint Page 12 Press Release Appendix 2 Summary list of Page 14 who was consulted on the Draft SCI Appendix 3 Draft SCI Page 31 Consultation Response Form Appendix 4 Table of Page 36 Representations, officer response and proposed changes 2 Introduction This Joint Consultation Report sets out how the consultation on the Draft Newcastle-under- Lyme Borough Council and Stoke-on-Trent City Council Statement of Community Involvement (SCI) was undertaken, who was consulted, a summary of main issues raised in the consultation responses and a summary of how these issues have been considered. The SCI was adopted by Newcastle-under-Lyme Borough Council on the 15th July 2015 and by Stoke-on-Trent City Council on the 9th July 2015. Prior to adoption, Newcastle-under-Lyme Borough Council and Stoke-on-Trent City Council respective committees and Cabinets have considered the documents. Newcastle-under- Lyme Borough Council’s Planning Committee considered a report on the consultation responses and suggested changes to the SCI on the 3RD June 2015 and recommended a grammatical change at paragraph 2.9 (replacing the word which with who) and this was reported to DMPG on the 9th June 2015. -
UCI World Championships 2019
Bus Services in York – UCI World Championships 2019 Buses across the region will disrupted by the UCI World Championships over the week 21–29 September 2019. There may be additional delays caused by heavy traffic and residual congestion in the areas where the race is taking place. Saturday 21 September Route: Beverley, Market Weighton, Riccall, Cawood, Tadcaster, Wetherby, Knaresborough, Ripley, Harrogate Arriva Yorkshire 42 Delays likely between 1100 and 1400 due to road closures around Cawood. 415 Major delays likely between 1100 and 1400 due to road closures around Riccall. Coastliner 840/843 Between 0800 and 1800, buses will not be able to call at stops along York Road or the bus station. Between 1100 and 1430, some buses may not call at Tadcaster at all. Connexions X1 Between 1000 and 1700, buses will divert via Forest Head, Calcutt and Windsor Drive to Aspin. No service to Knaresborough town centre or St James Retail Park at these times. X70 Between 1000 and 1630, buses will run between Harrogate and Plompton Rocks or Follifoot only: http://www.connexionsbuses.com/uncategorized/service-x70-timetable-for-21st-september-only/ 412 All services cancelled East Yorkshire 18 The 1220 from York will wait at North Duffield until the race has passed. This may also cause a delay to the bus that leaves HOSM at 1320. 45/46 The 1020 from York will terminate at Shiptonthorpe and will not call at Market Weighton or HOSM. The 1120 from York will divert from Shiptonthorpe via A614 and will not call at Market Weighton. The 1137 from HOSM will start from Shiptonthorpe, and will not call at HOSM or Market Weighton.