Sainsbury's Journal Oct-Nov 2006

Meet lay and Kdve ^our ssy Text JOURNAL -^ Sainsbury's to 60066 r email \ thejournal(f> \ seraccom.com I • L* I

The Journal turns 60! See how we've moved with the times

Mew look - new ideas! 3heck out our exciting new eatures inside

Lifting the lid on the private lives of two colleagues

NEW FEATURE! Simon and Sadie take tine job A SPA BREAK swap challenge at Champneys

Read your local news in our regional round-up 4 OUR NEWS YOUR SHOUT SAINSBURY'S A round-up of what's going o Colleagues have their say on the latest PEOPLE the business. products to appear in store. Your people news from around the business. P7 RETAIL WATCH P20 IN SEASON Looks at how retail is turning greener. Take a look at our new slow range. P8 DID YOU KNOW? WIN a spa break courtesy of Champneys. Lifting the lid on two colleagues' private lives. P22 TIME TRAVEL P9 JOB SWAP 50 years of service - Ray looks back. From innovator to checl

Printed on paper from sustainable sources. Produced by Serac Communicatons SAINSBURVS JOURNAL GUEST EDITOR

Text: '00&& Email:

ant to know about the things you and your iques are doing. Whether it's comments, estions or ideas for articfes, we'd like to hear I all.

rever you see our character, Jay, in the magazine, asking you to get in touch - by email, post or text.

ists no more than your normal network rate ixt Jay. Simply send a short message and don't et to add your name!

irnatively you can always do the traditional q and write to us at: Sainsbury's Journal, ic Communications, Shearwater House, he Green, Richmond, TW9 IPX

ff i

Happy birthday to the Journal! It's 60 years old this issue, and it's looking almost as good as me (I'm only 70). QMrCT FniTOR They asked me to be the first Guest Editor of the new look bi-monthly magazine and I was happy to oblige. I was 20 when I RAY MEADOWS Part-time colleague, Brentwood first joined Sainsbury's and you can read about that on page 22. We still had the Journal back then, but it was smaller and not as good (I had to say that!). You can see how the magazine, our uniforms and the world have changed over the years on page 14. There's lots of new features in this issue, focusing more on the real lives of colleagues. For instance, there is Job Swap on page 9 and Did You Know? on page 8. It's been fun for me to look back on my time at Sainsbury's and get involved with this issue, but that's what the new look Journal is all about. If you have ideas or something to say, or if you want to be the next Guest Editor, then you should get in touch. After all, it's our magazine. IfyouMliketoke Just time to say a quick hello to all my friends at Brentwood our Guest Editor before I give up the Editor's chair. I hope you enjoy this special 60th anniversary issue. TEXT: EDITOR plus your name to 60066 - or email: Best wishes. [email protected] Ray Meadows SAINSBURY'S JOURNAL 04 NEWS news

>FROM TOP TO BOTTOM: BOLTON COLLEAGUES Sport Relief WITH LOFTY

•'•ANDREW FAIR, MONKS CROSS, GETS INTO races past THE SPIRIT "^ADAMP COLLEAGUE IN WARRINGTON

"^LINE DANCING £1 million AT REEDSWOOD The money's all counted and it's official - you smashed the store came top of the leaderboard raising a whopping £38 per £1 million marker for Sport Relief 2006. You raised a staggering colleague. And Fairfield Park, Bedfordshire raised £9,441, the £1,067,870.70 through sporting activities around the country. largest amount for a single store. Finally, a mention must go to everyone in the store support centre who gave their all and Sponsorship Brand Manager, Daniel Gray, is astonished. "It's an raised £152,000 - approximately £60 per head. enormous amount of money to raise," he said. "When we set a target of £1 million we thought it would be a great way to launch our partnership with Sport Relief. Everyone involved can be Sainsbury's has donated thoroughly proud of themselves."

In 2003 colleagues did a great job raising £700,000 for Comic a massive £1.9 million to Relief. It was the most money they had ever raised, and inspite of our best efforts, that amount has never been topped. Sport Relief this year

But this year, when Sport Relief came around, the Sponsorship Proceeds from product sales added to funds raised by team decided to set a higher target of £1 million. It was very colleagues, means that Sainsbury's has donated a massive ambitious, but they were sure colleagues would rise to the £1.9 million to Sport Relief this year. The money raised goes to challenge. And you certainly did! fantastic causes both here and abroad. And over the next few months colleagues from locations which raised the most will be Justin King's BMW for 25p travelling to see some of the projects receiving funds. Of course, with such a successful Sport Relief under our belts, everyone is Colleagues across the country threw themselves into the spirit gearing up for Comic Relief, which takes place in March 2007. of the day The England T-shirt raised £190,000 and over 40,000 pedometers were sold. Winners of the Reverse Auction saw, "The support Sainsbury's gives to Comic Relief on a corporate amongst others, Austin Paul from Harrogate win a Philips 26 inch level is invaluable. And the extraordinary commitment of flat screen TV and DVDs worth £500 with a bid of £1.18. And individual stores, offices, depots and colleagues has been truly Karina Cralk from Scunthorpe won Justin King's BMW and driver phenomenal," said Karl Reynolds, Fundraising Campaign Manager, for the weekend for just 25p. at the Comic Relief charity, which organised Sport Relief. Over 500 colleagues ran the Sainsbury's Sport Relief mile raising "The amazing amount you have raised for Sport Relief will more than £18,000. But it was the local activities organised by change many lives for the better. Thank you." colleagues that really made the difference. Everything from leg waxings to curry nights helped boost the total. Scunthorpe

to highlight the problem "Achievement in Reducing Bikers praise and encourage drivers and Diesel Spills", beating off vehicle operators to take competition from other Sainsbury's some simple precautions to supermarkets, hauliers and prevent spills. It's an issue utility companies. A spill of diesel on a road may which our fleet managers Activities which helped win look fairly harmless, but to and drivers have been working the award include fitting the Britain's motorcyclists it can hard to address. entire fleet of diesel vehicles prove lethal. Now, the steps we have taken with anti-siphon devices, Often difficult to see until too to cut spills have been instructing drivers only to late, spilt diesel on a tarmac recognised in a major award fill up to the first click on the surface can cause a bike to from the bikers themselves. filler nozzle, and displaying skid and lose control. We have won the KillSpills posters and leaflets Kill Spills/British Motorcycling in depots. The KillSpills campaign aims Federation Award for SAINSBURY'S JOURNAL NEWS 05 Industry votes us Supermarket of w Eastenders in the Year Elstree There's cause for celebration as we notched up four wins For the price Colleagues at Elstree depot episode of Eastenders. at this year's Retail Industry Awards including the found themselves at the A slip road at the centre prestigious award for Supermarket of the Year. of a sarnie centre of a kidnap drama provided the perfect location when an estranged father Judges praised us for running great marketing campaigns Did you know that for the price to film the scene with Owen ran off with his daughter. which have helped put energy back into the supply mix. of your favourite sandwich, or Turner, played by Lee Ross, "Sainsbury's has given us permission to enjoy food and your favourite celebrity gossip But there was no need for and his daughter Libby Fox, made good food mainstream" they said. magazine, you could end up alarm. The kidnap was being played by Belinda Owusu. with a nice warm glow inside? filmed by the BBC for an "Staff are on the ball and the stores look good with real leadership at local level." What might seem like spending the loose change in your purse In the individual categories, Julie Morton won Store or wallet - could actually make Manager of the Year for her work leading Hedge End a real difference if donated store in Southampton and Connor McVeigh, Fresh to charity. Produce Category Manager, collected the Fresh Produce Retailer of the Year Award. By filling out a simple form a regular charity donation can To round off a great night, the Outstanding Achievement be taken automatically from Award for contribution to the retail industry went to our your pre-tax pay with no fuss. very own Justin King. The charity also gets back the tax you would have paid on the donated amount. For example, for every £1 you donate as a basic rate taxpayer it will only Local motorway first cost you 78p. Drivers can now stop off and shop at our first Local store to open at a motorway service station. You can get a Give As You Earn form from Caroline Miller, The new store at Birchanger, near Bishop's Stortford, Essex, email caroline.miller@ has been opened in partnership with Welcome Break. sainsburys.co.uk The store, which stocks 95% fresh own label food, provides an exciting shopping alternative for Mil travellers. Sharesave 2006 Fresh look for is less than a month away! shopping bags

Time flies when you're having Sharesave can be a really An invitation pack will be Sainsbury's has teamed up fun and it really has almost good way to save without sent to the home address of with Arts Council England been a year since you were risk and perhaps invest in every eligible colleague in to give artists a fantastic last invited to join Sharesave. Sainsbury's. To give you an late November, so keep a way of exhibiting their idea of what you might be look out for its arrival. work - on reusable This plan allows you to save missing, colleagues who shopping bags. between,£5 and £250 from joined last year will be your salary each period for The three new designs able to buy shares either three or five years. A which celebrate the Arts in three or five bonus is added to the pot Council's 50th birthday will years time for when you've finished saving be available in store from 1st just £2.31. and you can then either take November. Artists Michael the money or buy Sainsbury's Craig-Martin and Paul shares at the Sharesave Morrison have provided price. The Sharesave price designs for two Super will be set at 20 percent less Shoppers, and Anya than the share price is at the Gallaccio's work is featured start of the invitation period. on a new Bag For Life. Sounds complicated, but it really isn't. • ART FOR LIFE BAG © ANYA GALLACCIO SAINSBURY'S JOURNAL 06 NEWS news Get knitting to warm up winter

It's the latest celebrity craze. Julia the 15th row, knit two together Want to get to the end of the row (giving Roberts, Madonna, Sarah Jessica knitting? you 14 stitches) and then purl Parker, Cameron Diaz, Daryl Hannah, together to the end of the Instructions: row (giving you 7 stitches). and Goldie Hawn are all passionate 1. Tune in to the radio. about...knitting! 6. Cut the yarn thread at 2. Using double knitting yarn about 25 cm and thread it Now you can get your needles out and join the craze. and some small needles (3 through a sewing needle. 1/4mm-ish), cast on 28 stitches. Thread the needle and wool It's time to take out your knitting bag, unravel your wool and flex those needles, to help raise money for Age Concern. The cash is 3. For the first two rows knit 1, through the remaining 7 used to fund fun activities for the elderly this winter and provide purl 1 to end. stitches, remove the knitting extra blankets and insulation for their homes. needle. Tighten the thread 4. When you have done your and sew the little hat together We have teamed up with the lovely people at innocent to sell first two rows, switch to smoothies wearing cute little bobble hats. For every bottle at the side. Once finished, stocking stitch for 12 rows sold, Sainsbury's and innocent will, between them, give 50 pence turn it inside-out so that the to the charity. (knit one row, purl one row). seam you've just sewn runs If you can, experiment with The campaign runs for one week from 27th November, but your up the inside. help is needed now to make sure there are enough hats knitted as many different patterns, to top all the little innocent 250ml bottles. colours and stitches as 7. Sew a little bobble onto the you like. top of the hat. If you don't If you're keen to get involved but are a knitting novice, don't have any bobbles, innocent will worry. We've printed a pattern for you to follow and you can get 5. To make the hat narrower sew one on for you. handy hints and tips at www.innocentdrinks.co.uk/supergran. at the top when you get to Nice hats will win innocent goodies and the best hat will win a innocei special trophy. Stepi Step 2 Step 3 pure fruit smoot All bobble hats must be sent in by Friday 10th November. Send them to Sainsbury's loves little woolly hats, innocent. Fruit Towers, "^ongoes & passion 3 The Goldhawk Estate, Brackenbury Road, London, W6 OBA. And don't forget to pop a note in with your name and store. M Lend a hand and New Year end to fats be a Local Hero A common ingredient which As well as removing the HVOs, HYDROGENATED FATS has been associated with we will also remove flavour HAVE BEEN REMOVED Have you time to spare? heart disease will be removed enhancers - some of which FROM THE TASTE THE Could you lend a hand in from all our own brand food have been linked to hyper DIFFERENCE RANGE your local community but and drink by 1st January 2007. active behaviour in children. SUCH AS THE SAO TOME CHOCOLATE FONDANTS, don't know where to start? We have been working on the "With over 15,000 own brand PICTURED • Make a Difference Day on 28 removal of hydrogenated food and drink products, the vegetable oils (HVOs) for more October aims to encourage removal of HVOs and flavour than a year, and suppliers and more people to volunteer. As enhancers has been a huge food technologists have been a Sainsbury's colleague, if piece of work," explained you give up your time on a working hard to ensure the Judith Batchelar, Director regular basis you could earn change doesn't affect the of Sainsbury's Brand. £200 through Local Heroes. quality and taste of products. Ask your Personnel Manager A by-product of the "Given the scale, this has been for an application form, or You can find out more about hydrogenation is trans fats a big challenge'for us but contact Caroline Miller on volunteering and activities which have been linked to we have kept sight of how caroline.miller@ going on in your area at clogging of the arteries and important it is to our sainsburys.co.uk www.csv.org.uk/difference. heart disease. customers."

^^m^ SAINSBURY'S JOURNAL RETAIL WATCH 07 Retail Watch takes a look at some of the issues which affect all of us working in retailing. What's the real story behind the headlines, and what is our point of view? retail watch Going greener makes the difference

ooking after the environment is as Constantly looking at L important as looking new initiatives after the pounds and pence. "We are constantly We are committed to leading looking at new initiatives. the way as the most We first launched environmentally-friendly compostable packaging supermarket. back in January 2001, and Alison Austin, Head of it took us eight years to Environment, explains that get to that point." there is a renewed focus on Recently, Tesco has environmental issues in retail. announced it will give Green "It's such an important Clubcard points every issue and so it's great time a customer that every major recycles a carrier bag, supermarket chain is and Asda says it wi now making efforts to stop sending any waste compostable be greener. But some produced by its food retailers are making a big stores to landfill sites. noise about their latest pleased with how Marks and Spencer already moves, when we've been the news was uses recycled material in its engaged with these issues for received. sandwich, takeaway salads fifteen years. and drinks packaging, and "We had a fantastic Waitrose is currently piloting response," she says. "Everyone realises Compostable, the suitability of biodegradable packaging in its organic range these measure really wi biodegradable, of pre-packed fruit and veg. make a difference. This type of degradable - packaging is environmentally However, we are once again responsible. what's the at the forefront of green Sainsbury's SO initiatives with our latest "Customers want less packaging difference? Organic brand announcements to introduce overall and they want packaging using more Lots of retailers say their recycled carrier bags and that can be recycled. What we've compostable packaging. packaging is degradable cut plastic from packaging given them is sustainable We used maize starch-based or biodegradable, but on ready meals and organic packaging and it can be recycled Call to film and netting and sugar both are different to produce. by them at home, with their increase home compostable - so which is teabags and grass cuttings." cane waste in the trays. composting the most green? Easy to compost iif After the launch of our first In his many interviews Degradable - can be A total of 150 million plastic reusable permanent compostable packaging in with the media Justin has broken down chemically trays and bags will disappear carrier^ 2001, last year we relaunched called on the government Biodegradable - can every year under our plan to "We have a real commitment to ensure every home in decay naturally replace them with compostable to the environment," says Britain has its own Compostable - can be packaging. Alison. "We have the widest compost bin. Alison put on the compost heap This means green-minded What else can range of reusable permanent Austin, Head of to decay - the most green. customers can dispose of the you do to help? carriers than any other Environment, thinks this For example, the packets in their own compost retailer. is vital. compostable packaging • Turn off lights heaps at home. When we from Sainsbury's organic • Shut chiller doors "I'm proud of what everyone "The important issue is announced this news in tomatoes will break down • Reduce waste through is doing at Sainsbury's and I'd making sure waste doesn't September it was met with quicker than a banana stock control like to say thank you to all of go to landfill. Home enthusiasm by customers and skin. But it takes years the colleagues who are doing composting is an excellent the media. And rightly so. • Recycle paper, for degradable carrier cardboard and their best to protect our way forward and anyone bags to do the same. Alison couldn't be more shrinkwrap environment." who's interested should look on the website www.recvclenow.com" SAINSBURY'S JOURNAL 08 DID YOU KNOW ? I WouWyouUketosKare »ur Ki<)

Ian Rochead was just 13 when he built his very own water feature. From then on he knew he wanted to be a landscape gardener. So why, you might ask, does 21-year-old Ian work as a Counter Assistant at Brookwood store in Woking? 'I've worked here for six years," says workaholic Ian. "I work here two days a week. The other five days I work for a landscaping company."

You might think that a young man who works so hard would treat himself to a holiday abroad or a new car. Actually no. lan's just spent £22,000 on a garden. An award-winning garden at the lan's colleagues were over the moon about his success. Chelsea Flower Show, making Ian this year's "Everyone was very proud. Adam Longobardi on the deli helped youngest independent designer. me think of a name and listened to my ideas. Fiona Gamble, CTS "It was the most amazing experience. Even if I Counters, helped me plan my hours and everyone watched it on hadn't won a medal I wouldn't have cared TV. I think Pam Walsh, Counters Assistant, even tried to arrange because watching my first garden come to her shifts around the times the programme aired." life was the best feeling in the world." Ian is already thinking about next year. "I'm going to apply lan's achievement is massive. He was only 20 again. I've got some new ideas." And as for money? "I need when he won the silver medal in May 2006 sponsorship now. I've still got my two jobs and there's no way having worked on his garden design every night I'm leaving Sainsbury's. So if anyone wants to contribute - after work for months. pleaseget in touch." "Even if I hadn't won a medal I wouldn't have cared because watching my garden come to life was the best feeling in the world."

What would you do if you won the lottery? Buy a Where were you born? Where would you most cottage in Cornwall by the elen Durham City like to live? sea and open a tea shoppe What is your favourite food Anywhere by the sea What is your greatest and drink? What has been your strength? Determination Pizza washed down with proudest moment? What is you greatest Webb a nice Italian wine Anytime I watch either of my weakness? Determination Retail HR What is your favourite TV two sons play cricket or can often mean I can be Director programme? football stubborn love reality TV Who is your hero? How would you like to be In the especially I'm a John FKennedy remembered? As someone Celebrity Get Me Out of What are your top three who loved trying new ideas spotlight Here and I have got Desert Island Discs? and developing great leaders hooked on Lost Walking on Sunshine by for the future Where did you spend Katrina and the Waves, What is the one Sainsbury's your last holiday? Straight to He//by the Clash product that you just can't Northumberland and Heroes by David Bowie do without? What is the last book you What would you save if your Taste the difference Thai read? Jamaica Inn by house was on fire? green curry with rice. Daphne Du Maurier My photo albums A must after a long day! SAINSBURY'S JOURNAL OB SWAP 09 wap Sadie Zech, Code Checker from Bridgwater store, and Technical O^^l Innovation Manager, Sjmon Allison, took up the challenge to swap jobs for the day. Here's how they got on. Innovator to checker Simon's Day Sadie's Day My Expectations My Expectations I have a pretty good picture of what Sadie does. I reckon she has more I have no idea what to expect. All I know is Simon's job title and that he involvement with customers than I do and she has to be pretty attentive to detail. works at Holborn. What I uiu - First we checked the dates of produce on the shop floor and In the What I did - Simon's job is to encourage the suppliers of Sainsbury's Own Brand chillers. This is what I thought we'd be doing. But once that was to come up with new ideas. And it's manic. I went into meeting after meeting after done, I had to reduce the prices of the items that were nearing meeting. You really have to be on the ball and know what people are talking the end of their shelf life. about. Also, you have to get your points over very quickly because before long you're off to the next meeting. The machine tells you what price it ought to be, but because Sadie has a good knowledge of sales within However, it's not all hard work. I also went to an ice cream sampling the store, she has some discretion on pricing. I session, where Sainsbury's ice cream was up against other retailers' found this guite intimidating because I had - but, you didn't know which one was which. I chose no idea if an item would sell by the Sainsbury's as my favourite - honest! end of the day. Also, I didn't want to m I met the produce buying team which I cause a run on one product #\\' found fascinating because I work on because I'd under-priced it. I had to If produce. I thought there would be liaise with the produce managers, \ ' a small group of colleagues who telling them where I thought there buy all the produce, but there's might be problems. one team for each product. I Checking codes isn't as easy as I really didn't imagine so much work thought - there is quite a lot went into it. involved in it. For a start, the system we What I thought - I really didn't use seems complex. There's a lot of know what to expect when I went to scrolling down menus which feels time the store support centre. This visit consuming when there is so much to do. really opened my eyes. The What I thought - This experience reminded me Innovations team have a room where how tricky the job of a Code Checker is. It's they bring items they've spotted when not just a case of just checking codes - Sadie has they're not at work, to see if Sainsbury's could make a lot of responsibility She has to know where something similar or better. Even when he's left for there might be problems and inform the the day or on holiday, Simon is thinking about his job. department heads so they can trade their way out of it. If she gets it wrong, some departments could be left with a lot of stock that they need to The Verdict reduce the next day. I found this a great experience. The day really showed me what goes on behind the scenes. I envy Sadie working in store because there's more If it wasn't for the store support centre team we of a community atmosphere. In store is where all the wouldn't have the quality products to sell. In action is and when you see the products on the particular, the product testing is extensive, making sure shelf you remember what it's all about. we're selling the very best products we can. I would ike to thank Simon for making me feel so welcome. The Verdict The day with Sadie highlighted that if a code checker gets "I highly recommend doing something wrong the store could be prosecuted. You really the job swap - I really got need an eye for detail in this job which isn't easy when the packaging is so different. I left Bridgwater with a clear picture a lot out of it." of just how focused you need to be to do Sadie's job

Do ^ou fdhCy a CKdh^e of SCChC for just a Asyi

thejournaldiseraccotn.com SAINSBURY'S JOURNAL 10 SHINING STARS shining stars ^Bm SHINING -3.

Shining Stars moves forward

hining Stars Is getting a new look Shining Star points are also awarded for Sand focus. The two year old Tell Justin suggestions and Call Coupe. scheme is being freshened up to Frankle Renda, who works In the Trading ensure It's just as relevant as It was the Report Department, says that Call day It was launched. Coupe is a big success. Taking Into account your feedback, "We've just finished taking queries on the changes will ensure that when M Incorrect promotional tickets," she says. anyone Is nominated, it will be for •^t "We received around 300 calls and demonstrating one of the values that awarded around 100 stars. That's are Making Salnsbury's Great Again. THREE SHINING STARS excellent feedback from colleagues and As a reminder, the values are: means mistakes are rectified at once. * Getting better every day To find out what we're taking calls on * Great service drives sales now, talk to your manager." "I was at home decorating on my weekend off, when I got a call to say the * Individual responsibility Since its launch in September 2004, Shift Leader on duty had gone off sick. As the only other Shift Leader was - team delivery over 55,000 colleagues have received away on holiday, I volunteered to come in to cover the shift. * Keep It simple a Shining Stars award and Natalie Klass, "I left the decorating and went into the depot. I'm responsible for receiving * Respect for the Individual who Is part of the Shining Stars team, produce into the depot, so if I hadn't come in supplies to stores would have * Treat every pound as your own is looking forward to the refresh. been affected. New promotional materials have been "Colleagues who do more than Is asked "I was surprised when my Shift Manager nominated me to receive a Shining designed and Include a board where you of them really deserve our thanks," she Star, as coming in to cover was something I would have done anyway." can post nomination forms. The forms says. "That's what the scheme's about themselves have also been given a new Ian Bates, Warehouse Assistant, Liverpool Local store and that's why it's important that It look and include a space for you to "I got my Shining Star for helping a mystery shopper. They asked for three works well for everyone. Indicate which value has been items and I happily showed them where they were. I wasn't told at the time demonstrated. One half of the form is a "The changes to Shining Stars mean that I was being nominated but it was a nice surprise when it came. thank you card which allows you to give that we can recognise colleagues who "The scheme is a good idea but I think we should give more stars to people have gone the extra mile and instant recognition for a job well done. who do their jobs well, not just for those who do well when the mystery supported our values." If you think the colleague has gone above shopper gets them." and beyond their job role, then you can Alison Grattidge, Customer and Trading Support, Bath store fill In the second half of the form which "A customer bought 2kg of butter online but it was substituted with two Is similar to the old nomination card. smaller blocks. I delivered it to her, but she wasn't happy because she was having her family round and it wasn't enough. "When I got back to the store the Online Manager asked me to arrange I Kre you a sKihih^ star? TeU us delivery of the extra butter. I said I'd drop it round to the customer on my wKatyou Jid way home.

TEXT SHINE plus your name and "I was really surprised to get a Shining Star because I wasn't expecting it. It's good to get stars because It makes you feel like your work is valued. brief details to 60066 - or email: It made me very happy." [email protected] SAINSBURY'S JOURK TELL JUSTIN

1 refresh Your ideas really -»• SOME OF THE MOST PROLIFIC TELL JUSTIN SUGGESTORS MET JUSTIN AND RECEIVED CERTIFICATES RECOGNISING THEIR CONTRIBUTION. PICTURED ABOVE WITH JUSTIN; CHRIS DAVIS, DEB DAWES, LORRAINE FRESLE, STUART TUCKER, TREVOR SMITH, MARK SMITH b make a difference AND JEREMY GARLICK, PA TO JUSTIN KING

t's because of its huge success can make a real differerfce either by Between 30th October and 10th Colleagues are ideally placed to tell us Ithat Tell Justin is having making their own lives easier or by November you will be invited to exactly how we can make our business a refresh. improving things from the customer's submit suggestions to Tell Justin on better. It's their ideas that really do point of view." So what's new? make a difference." Since its introduction just two years Lean Store Operations. Look out for ago over 13,000 suggestions have updates at your Monthly Briefings on been sent in and over 1200 colleagues Suggestion of the Month how to do this. So, what else is being updated? have received Shining Stars. Many of You will now have the opportunity to When sending in a suggestion, it's Tell Justin now has a page on Connect. your ideas have already been put earn 10,000 Shining Stars points if you worth considering whether it should One of the features on the page will be into practice and many more are in are chosen as having thought of the be given to a member of your the most popular suggestions. These the pipeline. best suggestion of the month. management team instead. include suggestions about diabetic products, playing music in stores and, Peter Freeman, the Tell Justin Scheme Peter says "Some of the ideas that are more recently, your ideas to revamp Manager, believes that colleagues are Every guarter Tell Justin will be sent in could have been discussed with our colleague uniform and to improve in an excellent position to come up with 'Turning the Volume Up' local management or the Colleague innovative but practical ideas that can store telephone systems, which are Every three months. Tell Justin will be Council representative. Sometimes help in Making Sainsbury's Great Again. currently being developed. asking you for your ideas to improve issues can be resolved more quic "Since the moment it was launched. key areas of our business. This will be locally. But if you are unsure, or think Tell Justin has had a very big impact your chance to give us your proposals that your thoughts have national on the business," he says. "It has on specific 'themes' for a short period relevance, then please send them in • iA shown time and again that colleagues of time. we don't want to miss anything! V^i^

The 'Tell Justin journey'. REMEMBER - DON'T JUST THINK IT... TELL JUSTIN

One of the scheme's most significant ideas came 1. Pick up a 'Tell Justin' suggestion card and fill it out. from Dan Aspley, Transport Supervisor, Hams Hall They should be available in every location. depot, who joined us from another retailer. 2. No-one in your location looks at the cards or stops ideas. Instead they are sent to the store support centre. According to Peter Freeman, 3. Every suggestion is read by the Tell Justin team and entered onto a database. he saved us a fortune. "The The idea is then emailed to the most relevant person for consideration. best Ideas are often the 4. Feedback is given to the Tell Justin team within ten days. simplest. Dan's idea to There are three potential responses: change the delivery route was logical and very easy to A. The idea is approved and will be implemented as soon as possible, or has implement. This is just one potential so will be prioritised and placed on a list for possible future use. example of the kind of idea 1 B. The same idea has already been suggested and been implemented, or is we are looking for." currently being developed. Dan received a Shining Star C. The idea is rejected. and was invited, along with a number of other colleagues Every suggestion will receive a reply from the Tell Justin team, plus a Tell Justin^ who made a significant pen. If the idea is accepted you will receive a Shining Star. contribution to the scheme, to the Retail Awards. SAINSBURVS JOURNAL 12 INSIDE STORY inside story Safe place TO WORK & SHOP

In today's society anti-social These exceptional problems needed an "It's called a complimentary hello and make eye contact," says behaviour is an increasing problem. exceptional solution, and so the deterrent," says Robin Tinto, Head of Robin. "If you're a thief you're going Violence, drugs and theft around our Making London Safe Again campaign Profit Protection for London. "We're to think twice it a security guard is stores and in our neighbourhoods was born. offering the customer a service whilst looking you right in the eyes." make customers and colleagues feel deterring the people we don't want to unsafe. Unusual steps are being taken Going underground be there." Working with the boys to deal with these difficult issues. in blue "Lots of the ideas in the Making London A visible deterrent iHere, we go inside three different Safe Again campaign were surprisingly Working alongside the local police has A team of elite guards was also stores to find out what is being done simple, but very effective," says Colin been a massive help. "Not only do we recruited. The guards were given an to make them safer and more Adesokan, Camden Store Manager. have a meeting every month, but we activity plan so that hot spots were also let them use our canteen and pleasant places to work and shop. While our car parks are an asset, in always targeted and routes changed other facilities," says Colin. "This n the autumn of 2005 Camden some locations they can also cause daily so the criminals couldn't predict means the police are always in our store had a problem. Daily instances problems. At Camden, drug dealers where they would go next. store, which is a deterrent to thieves I of bag snatches, prostitution and and sex workers used the underground drug dealing made for an unpleasant car park as a base to ply their trade. They were also trained to hand out and reassuring for customers and environment. The store is located just To combat that, we employed the baskets at the entrances. "They say colleagues." north of London's infamous Kings Hands On cleaning company to clean Cross district, an area noted for its high customer cars. Their uniform is bright "Lots of ideas were surprisingly simple, crime. Camden store was unfortunately yellow and their presence is unmissable but very effective" too close for comfort. by customers and criminals. COLIN ADESOKAN CAMDEN STORE MANAGER

"^tH^ "We are exploring any possible COLIN ADESOKAN way to reduce public order CAMDEN STORE MANAGER offences and make colleagues and customers feel safer." GRAHAM POLLOCK, NATIONAL HEAD OF PROFIT PROTECTION Brigend benefits

Colin sings the praises of his the best till colleagues at Camden. "Colleagues losses in our 'rom special have come up with fantastic solutions region, and our to some of the problems. An idea for customers and tention colleagues to use the customer toilets colleagues feel safer. has worked excellently. Since more We're all very proud.' Gavin Sibley from Bridgend shows how close relations with the people are using them, the drug These crime prevention local police can make a real difference in store. dealers don't go in there. initiatives are not just local to London Frozen Foods Assistant, Gavin, decided to become a Special Constable. "What's happened here is amazing. Graham Pollock, National Head of He was released with full pay to attend training. Now qualified, the store Last autumn for every £100 going Profit Protection explains that releases him for a further two days each month to perform his Special through the till we were losing 13 Sainsbury's is trying a variety of Constable duties. pence. Now it's six pence and we have activities suited to different areas of the country. Part of that involves Duty Manager Ceri Jones says there has been a significant decrease in helping forces nationwide set up mini theft at the store and he believes that's down to Gavin. "When Gavin police stations in our stores. became a special constable we had a 17 foot banner put at the front of the store," he says. "It was a picture of five special constables who work for South Wales Police and Gavin was one of them. "As part of Gavin's Special Constable duties he patrols the store in full uniform. That presence makes customers feel much safer and acts as a deterrent to criminals." When working in the store Gavin always has his warrant card with him. He has already intervened in several theft cases and made arrests within the store. He also coaches other colleagues on security awareness and liaises with the Profit Protection Team on security Issues, offering local intelligence on faces to look out for and which products are currently deemed 'hot'. Andy Speake, Head of Profit Protection West believes both the community and Sainsbury's benefit from such a scheme. "It's an excellent idea to be working hand In hand with the police," he says. "It gives colleagues that extra confidence that there's expertise on site every day. We're giving something back to the community and we're reducing crime."

Police surgeries are the perfect remedy at Fairfield Park

brainchild of Lord Sainsbury of Drury Lane (Mr Alan) he d-,', t»."" "„u^ Unfortunately, completely unused to such Swanted to "promote understanding between head office domestic drudgery he gets his ration and branches, so that they felt part of the same team". book mixed up with his pools coupon. And neither fortune nor the weekly shop Originally christened JS Journal it has changed a number of were acquired that week! times during its lifetime. To celebrate our very special The issue also contained a selection of diamond anniversary we've dipped our toes into the archives recipes which reflected the limited to remind ourselves exactly what life was like 60, 50, 40, 30, ingredients available on ration, and a prediction that whale meat was about to 20 and 10 years ago. I - go on sale. -»• HOW THINGS HAVE CHANGED... DID WE REALLY SELL WHALE MEAT?

IheBestYfflr What we were talking about: • The first Biro ballpoint pen goes on sale, Our Li invented by Hungarian Laszio Biro and manufactured by a British connpany • Stevenage is designated the first new town in Britain • At the Nuremberg Trials Hermann JlHIN\Un -^f ^IIANA ANUKEWSl Goering poisons himself the night before his execution What we were listening to: iTIOiESA WRKHT VIRGINIA MAVOl • Prisoner of Love by Perry Como And the Oscar goes to: • The Best Years of Our Lives SAINSBURY'S JOURNAL 60 YEARS SPECIAL

By the mid 1950s Britain was booming and Sainsbury's was extending its reach to With Britain in the midst of the Swinging Sixties, Sainsbury's continued to new areas. JS Journal takes a lool< at the fifteenth self-service store to open, expand. A short story covered the opening of Kings Heath, noting that the 1000 located in Harold Hill, Romford, Essex. Still a fairly new concept for shoppers, the plus customers who arrived before midday "shopped seriously and with deep refrigerated meat department caused quite a stir though many people still chose concentration". to buy from the counter. JS Journal also tried to educate and inform colleagues, with this issue In "Round the Branches", JS Journal visited Watney Street in London's East End. investigating the manufacture of washing detergents. The article included some A long-established shop, the description of daily activities and pictures of fairly dull pictures illustrating the process in great detail! More appealing to the colleagues are a complete contrast to Harold Hill. eye are the pictures taken at the South East Area's dance at the Purley Orchard Ballroom. If you're the Twiggy look-alike holding hands with the man in Roy Orbison glasses, get in touch!

Harold Hill ••-J. ....„,„. 'ice M.U.. — ^

-^ THE LATEST SELF- SERVICE STORE IN HAROLD HILL WAS VERY •^ STYLISH FASHIONS WERE ON SHOW AT THE MODERN COMPARED SOUTH EAST AREA DANCE i WITH WATNEY STREET •A CLASSIC LOOK FOR THE 1960's UNIFORM

What we were talking about: THE What we were talking about: • Premium Bonds go on sale for first time BEACH • England beats West Germany in the • British and French forces begin landing World Cup, 4 - 2 in Egypt during the Suez Canal Crisis BOYS • The first credit card, Barclaycard, is just two days before a cease-fire is introduced making spending easier declared • The country is stunned by a tragedy at • The Queen opens Calder Hall, Britain's Aberfan, Wales when 116 children are first nuclear power station killed when a coal tip collapses and What we were listening to: engulfs a village school • A Woman in Love by Frankie Laine What we were listening to: And the Oscar qoes to: • Good Vibrations by The Beach Boys • Around the World in 80 Days And the Oscar qoes to: a A Man for All Seasons SAINSBURY'S JOURNAL 16 60 YEARS SPECIAL

A serious looking JS Journal tackled the effects of the drought. While Sainsbury's gives itself a pat on the back after the magazine Marketing national newspapers were talking of food shortages and escalating prices an Week, announces it as the best company in the UK at marketing. Beating BT, interview with Marketing Director C 'Robby' Roberts played down a lot of the Dixons and TSB amongst others, Director of Marketing Mike Conolly said: silly stories, and made interesting comments on the recent devaluation of "There is a strong historical sense and a commitment to a trading style and the pound and rising unemployment. ideals which go back decades." Around the country Sutton Coldfield was the second store to open a petrol An interview with Bernadette Guler, Manager of Colchester Homebase, then station, and as an incentive they gave a 5 pence shopping voucher with part of Sainsbury's, reveals she is a skilled key cutter, glass and board cutter every gallon sold. At only 72 pence a gallon, that was quite some saving. and a qualified fork lift truck operator. And she is particularly enthusiastic about the new computerised stock control system. And many stores opened up on a Monday for the first time - involving different ways of working for many colleagues.

Monday IS shoiving dayi

•^ SIGNS ANNOUNCE THE NEW MONDAY OPENING HOURS A THE ORANGE UNIFORMS WERE DESIGNED < WHAT WERE WE WEARING TO MATCH THE J SAINSBURY BRAND IN THE 70's? • IT'S ALL IN A DAY'S WORK AT HOMEBASE

What we were talking about: What we were talking about: • Britain suffers its worst ever drought - • The Independent newspaper is first standpipes are a common sight published in Britain • The first £100,000 Premium Bond • Twenty-year-old Mike Tyson becomes prize is won the youngest ever world heavyweight • British Rail's high speed train, boxing champion beating Trevor Berbick which reaches 125 mph, goes into service in Las Vegas in just two rounds etween London and South Wales • Prince Andrew married Sarah Ferguson at we were listening to: What we were listening to: •ancing Queen by Abba • Take My Breath Away (Love theme from Top Gun) by Berlin And the Oscar goes to: • Rocky And the Oscar goes to: • Platoon SAINSBURY'S JOURNAL

in the 60 years since the Journal was first published Sainsbury's has changed Following the successful launch of the Sainsbury's Reward Card, 50 enormously. But the role of the Journal remains the same - it's a key way of colleagues who registered the most customers during the launch were telling each other about what's going on around the business. treated to a flight of a lifetime on Concorde. In the very first issue of the Journal, colleagues were asked to send in articles, An article lifts the lid on the new Sainsbury's strategy Tom Vyner, Chief suggestions, photographs and comments. That's still the case today. It's your Executive states that the priority is "to make Sainsbury's the customer's first Journal, and we want to include things which matter to you. choice for food shopping". He emphasised the role that colleagues can play in making this a reality. Technology has moved on rapidly in the last 60 years. In 1946, you would have put a stamp on an envelope or used the telephone to get in touch. You Showing its commitment to the welfare of colleagues, Sainsbury's hosts the can still use these methods, but from this issue we are introducing a new way Wellness Forum's Working for Health awards. to get in touch. You can now send us a message by text. It's very simple and With an eye always on expansion, JS Journal also looks forward to the costs no more than your standard network rate. opening of Sainsbury's first store in Northen Ireland, planned for Ballymena. Throughout this edition you will find specific things we would like to hear from you about. You'll find them wherever you see Jay...our new character.

-^ REMEMBER THE OLD BLUE UNIFORMS COLLEAGUES WON A DAY OUT ON CONCORDE

^ COLLEAGUES AT BAMBER BRIDGE HELPED US MARK OUT 60 TO CELEBRATE THE JOURNAL'S BIRTHDAY • THE COSTELLOE UNIFORM WAS INTRODUCED IN 1999

What we were talking about: k Sfove Redgrave wins his fourth Olympic d Medal (Soviet Union experienced its worst lear disaster at the Chernobyl plant Clinton wins a second term in office as US President Do you KdVe d story!. t we were listening to: kt Becomes Of the Broken Hearted Text: JOURNAL and your Robson & Jerome details to 60066 or ema And the Oscar goes to: [email protected] i Englisti Patient SAINSBURY'S JOURNAL 18 YOUR SHOUT your shout Alton takes time to Taste the difference

With more than 250 new Taste the difference products in store, we asked colleagues at Alton store to test four of the new Taste the difference products and Slowbaked All Butter Taste the difference report back. Shortbread Selection, Taste the difference Devon Farmhouse £1.99 Cave Aged Mature Dairy Toffee Ice Cream Cheddar with Melting Honeycomb Tester: Available on the Deli Counter Pieces £10.70 per kg DEBBY BRIDGER £2.99 store Secretary Tester: The picture on the box Tester: LINDSAY WICKHAM was inviting. It's a big box DAN RYAN Duty Manager which looks like good Part Time Counter value for money. Assistant This cheese is available The chocolate chip short on the deli so it doesn't The first thing I noticed have its own packaging. bread was fantastic, was that it didn't taste buttery, light and with like cheaper alternatives. It's quite pale yellow in just the right amount of It had a deep and rich appearance with a good chocolate chips. The plain flavour and because of strong taste with a real shortbread rounds were the two different types bite and a lovely creamy delicious. The demerara of swirl each spoonful texture. rounds again were tasted different. "It would be fantastic delicious but a little too on a cheese board Tester: sweet for me. The smell I like the fact that there and also good for FIONA SMITH was great when you first is information about the origin of the product on cooking - CTS Assistant open the box. the pack. N^>^ especially The packaging looks very "The chocolate chip cauliflower "The Ice cream is rich and nice and is informative, shortbread was easily the '% cheese!" natural looking and the which is good as it's not best and the kids fought swirls of muscovado the sort of ham I over it. I would definitely sugar and honeycomb usually buy. buy a box for a treat." made my mouth The ham is fresh- water." t looking and has a nutty flavour. "It would make a good hors d'oeuvre with sun-dried tomatoes for a special occasion."

o ^ SAINSBURY'S JOURNAL YOUR SHOUT 19

Check Out My Basket

Name: Karl Salmon In this new column we're giving you the chance to get your mitts on exciting Position: Health & Safety Assistant new products before they hit the shelves. Here, two colleagues from Location: Haydock depot Bamber Bridge store try the soon to be launched Toffee and Apple Swirl Bread.

Breakfast just got a whole lot sweeter

It's been billed as the best thing since sliced bread, so we thought we'd see for ourselves. Two colleagues from Bamber Bridge tested the new tear and share bread being launched on 25th October. "It's so versatile", exclaims Rick Beardsworth as he tucks into his fourth helping (all for the sake of testing of course)! "I would definitely have it in the morning with a cup of coffee, but would be just as happy having it for afternoon tea."

Lisa Rawcllffe, his fellow taster, agrees and has some great ideas on how to serve it. "At £1.99 for nine buns it's reasonably priced. I might give it to the whole family on Halloween.

"It's got a subtle ripple of toffee through it and you can really taste the apple and cinnamon. When we heated it in the microwave the smell got more intense and the toffee melted to create a totally different taste," explains Lisa. Always ready to try something new, Rick produced a tub of Taste the difference custard and immediately the bread became a totally different experience. "It brings out the flavours brilliantly," enthuses Lisa. "The texture is different, less doughy. If the food sampler were in she'd definitely sell more if she served it with custard." As Lisa remarked, to give it as a treat, it's great with something sweet". SAINSBURY'S JOURNAL 20 IN SEASON

Slowly does it for

a great taste slowbaked' Food tastes extra special when it's given time to develop its flavour. That's the thinking behind the new Taste the difference slow range which has been introduced in stores this autumn.

More than 120 'slow' products ^Slow-fermented have been introduced. All of Slow cave Ttd focaccia them developed to bring out selection, £2.79 a fantastic flavour. Whatever ageing adds • Slow-roasted the technique - slow baked, to the flavour Ttd oven-roasted slow maturing, slow cooked tomato soup, 600^ or slow reared - the same The Ttd cave-aged E1.99 attention to detail goes into Cheddar, tested in Your their creation. Shout on page 18, • Slow-baked develops its distinctive Ttd all butter The 'slow' range is the latest flavour while stored in shortbread biscuit stage in relaunching Taste the ancient caves at selection, £1.99 the difference. All 1,100 Wookey Hole in Somerset. makes a perfect products in the range are now present produced to strict guidelines, Now a popular tourist such as only using free range attraction, the cheese is eggs and avoiding artificial stored in racks in a colours, flavours and separate part of the hydrogenated fats. cave system.

A number of 'slow' processes The cheese is hand are use in the creation of the produced at Ford Farm on products. the Ashley Chase Estate in Dorset, before being Slow baked produces a shipped to Wookey Hole crumblier, open texture which to finish maturing. ensures all butter cookies and shortbread melt in the mouth. Slow rearing helps develop optimum taste and tenderness, as in West Country Chicken which is raised on small farms. Slow maturing produces succulent meat full of flavour, such as Jamie Oliver 21 day beef which is hung on the bone for 21 days.

Slow cooking allows flavours The caves have a high to develop and increases the tenderness of the meat. The humidity and the moisture length of time Duck a stops the cheese from I'orange is cooked brings out drying out - resulting in a the delicious orange and smooth and earthy taste. duck flavours. It takes at least nine months to complete the You can find out what ageing process before it colleagues thought about some of the new slow range is shipped to stores. in our product taste test on page 18. SAINSBURY'S JOURNAL IN SEASON 21 Celebrate the launch of UiMBeason Champneys ready meals CHAMPNEYS HEALTH RESORTS WIN a spa break

Looking for an indulgent but The range, which is available To mark the launch of the new healthy nneal option? An in 250 stores, includes meal range, we are offering exciting new range from Atlantic Salmon with Broccoli, colleagues a chance to win a Champneys could provide Flame Grilled Chicken with luxury spa break for two at a the solution. Exclusive to Red Wine Sauce and Tiger Champneys Health Resort. Sainsbury's, Champneys Prawn Paella. Wholewheat Champneys has over 80 years Wellbeing meals have been Penne with Mediterranean- experience in making you feel devised in conjunction with style Roasted Vegetables, and great. Each of its luxury spa chefs at the health resorts Tandoori Vegetable Curry resorts is set in acres of idyllic and come in seven offer tasty non-meat options. countryside, and offers mouthwatering varieties. fantastic health The new meals complement and fitness facilities. "Research has shown that the Champneys Health & customers are looking for Beauty Collection which has natural products with added already proved popular with goodness in the form of customers looking to wholegrains, vegetables and enjoy some spa luxury seeds," explained Alyson in their Walsh, Marketing Manager - own homes. Ready Meals.

For your chance to win simply answer the question opposite. Text ENTER plus the answer and your details to 60066 or send your entry on a postcard to Champneys Competition, Serac Communications, Shearwater House, 21 The Green, Richmond, many varieties of TW9 IPX, to arrive no later than 20 November 2006. Only one en|m lampneys Wellbeing per person and you must work for or be retired from Salnsbu lals do we sell? The winner will receive a gift voucher for a two-night mid-week break Including a massage and a facial, valid for a year. Product news in brief Fairtrade bananas Weston's Cider 'Kids' packs of bananas have expanding range of Fairtrade gets gold become become 'Fairtrade products. One in four Kids' bananas, as Sainsbury's bananas sold at Sainsbury's so organic West Country Cider seeks to give more producers are now Fairtrade - adding up producers, Weston's, are celebrating and farmers In the Third to a staggering 500,000 kg - their success in gaining a gold medal World a better deal. more than any other retailer in the Organic Food Awards. in the UK. Loose Fairtrade bananas The awards, organised by the have also been added to the Soil Association, celebrate excellence in organic food and farming. With dark autumn nights The new pre-packed Weston's, a family-owned Add flavour setting in and the clocks due Winter Mix of parsley, thyme business based In Much Marcle, to go back on the 29th and sage, priced at £1.29, is Herefordshire, has been this October, what better than to perfect to add depth and working in partnership with stay in and create a hearty, variety to a home made Sainsbury's for more than 25 years. autumn warming supper using our vegetable soup or tasty latest fresh herb mix. casserole. SAINSBURY'S JOURNAL TIME TRAVEL time travel Ray reflects on 50 years

It's seven o'clock In the morning and 20-year-old Ray Ray has spent the last fifty years of his working life at Meadows Is beginning another working day. Already looking Salnsbury's. Now working two days a week at Brentwood store Ike It's going to be a scorcher, the Store Manager has a in Essex he's seen many changes. guiet word with him: "Don't bother wearing your boiler "When I first started all our produce was loose - the biscuits, suit today lad. It's too hot. Wear your white apron. And the butter. The bacon was hanging up and we'd weigh don't worry," he adds with a wink, "I'm not going to everything. Women used to bring their butter dishes in with wear my black jacket so we'll both get Into trouble them and we'd cut It to fit. together." Ray loves his new job at Salnsbury's East Ham store The days before self-service but It's a relief to change out of the heavy, regulation "Of course, everything Is much quicker now. At East Ham there brown all-in-ones. Working on poultry, there's lots to do. was a long counter on each side of the store and the customers He has to get the ducks, chickens, geese, pheasants and would queue to be served. There was no self service and we turkeys ready to sell on the counter. Cleaning and didn't have electronic tills for years. preparing them Is hard work and time consuming -15 minutes each. Surely there "The outside of the store was different too. There must be an easier way he thinks as he ties his was a marble front and wooden doors. Twice a year apron string and reaches for the next bird. the polisher used to come in and give the wood and the brass handles a real going over." Frozen food made the difference But Ray enjoys the hectic pace of modern day life Of course there Is. It's called frozen food. But at Sainsbury's today and though It's often said back in 1956, a young Ray would have to wait that "the olden days" were a more friendly time, several years before that new technology he has lots of good friends at Brentwood store. transformed both British eating habits and his job. And he also sees a few familiar, but much older faces. Ray, now 70, still remembers life on the poultry counter. "It "I'm working on the trolleys or packing at the till was so smelly," he laughs. "I never really got used to It. Turkeys sometimes and someone will come up to me and say: "Crumbs, used to be for Christmas and Easter back then, now of course so that's where you've been hiding". It will be an old face from they're always In stock. And everyone ordered pheasants and the East Ham days. They're still shopping at Sainsbury's, and duck, but we don't eat those so much now do we?" I'm still working here. Thank goodness." Guildford notches up a century

Sainsbury'Sainsburv'?s; Guildford ha

Opened In 1906 It is one of the few stores to stand on its original site. The levels above the ground floor, housing the canteen and offices all boast the beautiful original facia. Duty Manager Judith Cox (who says she wasn't working the day it opened) is very excited about the celebrations. "Our official birthday is Wednesday November 15th" she says. "We'll have stilt walkers, balloons, badges to giveaway and colleagues will have special T-shirts, We're also having sampling which is lovely for us Sainsbury's Guildford because that's usually just for big stores. But this opened In 1906 Is one is our special day." of the few stores to stand on its original site. Guildford itself is packed with history and can trace its roots back to the sixth century. In the middle ages it became wealthy thanks to the wool trade. And after that it became a convenient resting spot for travellers making their way to London and a host of coaching inns sprouted up.

One of those was The White Hart Inn which is the site the store now stands on. A plaque commemorating the Inn is set in stone above the shop front. "We are the rM •"''*'«««"«X*^ i ' -^'*^""" *>H..^V* only supermarket in the town and we've always been here," says Judith.

"Over the years we've had a few facelifts •^"""''kJS^- and the business has seen some big changes. But our store is still here 100 years after it opened and that's something to be proud of." Wdht to teU us a story? Text NEWS and brief details to: 60066 or email: [email protected]

nge colleagues donned red wigs to take part in the Sport Relief mile in London. Pictured from left: Berni Sampson, Claire ead of Convenience Trading Day, Luke Brooks, Ike Attwood left his mark Carol Dixon and at Chinqford, when he left to Rosie German. start a job at the store Rob was|^^^^^^pe by support centre in 1979. Mike a group on«MflP)PW¥nnends and colleague Martin French ^I-J^I^^^^^^^B London to Brighton bike ride who completed the 54 mile left a farewell message on the in aid of the British Heart route in around seven hours. number of stockroom wall, recently Foundation, raising more The team decided to take carriages driving uncovered during the store'sj than £1300. part in the ride in memory of down their service refit. Mike was invited to the* Rob's brother Paul, who died , road. They needn't reopening and posed suddenly earlier this year. have worried. alongside the long-forgotten^ : The carriages were graffiti. l Colleague Daniel Pearce, from old Jubilee who is a member of the Goju i| line trains which Ryu Karate-Do Association, I had been stored has been ranked third in the ' in railway sidings world in his category. Daniel Its not everyone that can stay alongside the achieved the ranking when quiet for a whole morning, but It's not everyday th Inderground he travelled to Canada to Ladbroke Grove Store Trainer London Underground train engineers brought In a giant take part in the Miyagi Emma Dominic, pictured, stops at a Sainsbury's store, crane to lift the carriages Chojun festival which managed to raise £239 by so it's no wonder that onto transporters. Product attracts competitors from keeping "her gob shut" for colleagues at Uxbridge were Quality Manager Howard 23 countries. Iport Relief. surprised when they saw a Winn captured the moment. ^ J\ SAINSBURY'S JOURNAL £4 LOCAL NEWS ROUND UP local news round u

•* ^r 1^ SOUTH

. , ^^^^^^^^^^ _ _ „ , helpeonolch upE3,300 for Administration Manager Mike Sport Relief. Customers and Lewis saw a lot of Britain and colleagues were encouraged lost over half a stone in to take part in a range of weight, as he completed a fun activities such as a bike ride from Lands End to bicycle challenge, boot fair John O'Groats. The 1,051 mile Will you and guess the weight of a special Sport Relief cake journey took 15 days and in marry me?... made by Lynne Cakebread. the process he raised Pictured above are bike nearly £2000 for the Lisa Pitt's daughter, Sam, a delighted received an extra special 21st riders Steve Rollason, Paul Alzheimer's Society. Sam said "Yes!' Broughton and Tom Turner. birthday present delivered on top of a Sainsbury's photo cake - an engagement ring, the photo showed her STBOURL boyfriend Ashley on bended knee holding a ring box, The dangers of fire in the home were highlighted during Fire with the caption "Sam, will Brain power was tested to its limit, when two colleagues from Safety Week when local fire officers spent time talking to you marry me?" When he Burpham joined the Butchers team on the BBC's Test the customers outside the store. They used the opportunity to presented the cake to a very Nation programme. James Mercer and Ken Lemon travelled to hand out information to customers, and take bookings for free surprised Sam he placed the London to take part in the programme, presented by Philip home fire checks ring on top of the cake. Schofield and Anne Robinson.

EAST COLDHAMS LANE, SIDNEY STREET^ THETFOR CAMBRIDGE CAMBRIDGE | lUNDi ..ATFOR Two sisters who work together Colleague and artist Colleagues from Thetford mm. at Coldhams Lane celebrated Lyudmila Lawrence was decided to share their Online Grocery Shopper Nicola two milestones on the same successful in having two of success in winning the Coombe was part of the I day in August. Mary Denston her paintings selected for Customer Service Team of winning team that won the .§: notched up 25 years service the prestigious Royal the Year award, at the Retail British Isles Junior Pairs Lawn Ji; whilehersister, Jean Whitehall Academy Summer Awards in June, by holding a Bowling Championships. Exhibition. Around family fun day. The event at Nicola, who is 17 and plays 9,000 paintings are High Lodge Forest Centre regularly at the Cassiobury RYE PARK DEPOT, entered, but only 600 included food, entertainment, Ladies Bowls Club in Watford, HODD are selected. sports and games. has only been bowling for three years. Hertfordshire Poll given a commendation colleagues at Corey's M BURTON ON TRENT •mmm the help they gave motorists i Learning about healthy to pick up the following two serious road eating can be fun, as families correct ingredients incidents on the A1(M). in Burton on Trent found out at different points. Colleagues delivered water with the help of their local The top three to motorists who were Sainsbury's. The store families won stranded during the summer Rye Park depot colleagues supported a "Be Healthy shopping vouchers heatwave whilst emergency successfully raised well over Wednesday" event and everyone services worked to clear the £8,000 for Sport Relief. From organised by the local taking part could road. Assistant Chief car washing to fantasy World council, the highlight of keep the Constable Simon Parr and Cup, fancy dress to pool which was a 400 metre ingredients they Inspector Keith Tilley visited competitions, they really went trolley dash. Using had collected to the store to present the the extra mile. Team Captain, Sainsbury's recipe cards as a try out the recipes commendation to Store Rick Davies, even raffled his guide, families had to race at home. Manager Mark Siggins. day off for the cause! round the track, stopping off WEST Wdht to teU usT Four colleagues a story? J successfully took part in Text NEWS and brfif 1 the Heart 100.7 Run for It details to: 60066 or email: Customer Services colleague Home charity event, [email protected] Gordon Proctor completed'" managing to hitch rides challenging Wainwrights Ci |g the67 mile route to Coast walk at the age of 71, |)ite being dressed in 16 years after completing it for lageous pink outfits. the first time. The walk was Judy Newton, Barbara Billings, Joyce Gibson and SHREWSBURY devised by the fell-walking Christopher Aston hitched from Cirencester to To mark the store's 15th birthday expert Alfred Wainwright, and Edgbaston Cricket ground in Birmingham in four colleagues enjoyed a party at a local stretches across 190 miles hours, 50 minutes, raising more than £700 for the restaurant. Store Manager Ian Evans from St Bees Head on the west First Steps Appeal. The team, whose outfits were presented a bottle of champagne to coast to Robin Hood's Bay on inspired by the "Sheila's Wheels" adverts, completed colleagues who have worked there the east. The walk took 17 days the challenge in style in a pink limousine. since the opening. to complete, and helped raise £120 for Macmillan Nurses. CWMBRAN

"ering Snow local school which was "lest moun destroyed by fire last ye. s, was the Between them they ige for eight collected thousands of Ues from tudstlve Kids vouchers whi an in a bid to ^ t. ebeen used to replac oney for Sport fire-damaged equipment at ' Relief. The team of March Baldon Primary i Pam Davies, Chris Jones, Tracey Wright, her family, friends School. Iris and her colleague Dawson, Julia Phillips. Rhodri Gwynllyw, Helen Smith and colleagues at Heyford Shirley Bull visited the school and Teresa Ewers successfully completed the climb Hill have helped re-equip a to hand over the equipment. raising £800.

NORTH HAYDOCK DEPOT mile walk to help raise funds for the Countess of Chester Hospital. Between them j Back to School meant a lot they raised more than £3 more for colleagues at for the hospital's B Positi Drumchapel this year, as 16 appeal which aims to of them had children who! improve facilities for i were starting school for th patients undergoing md firsttime. Tomark the chemotherapy, )hs6redwalkby occasion, colleagues Colleagues Sheila Martinez immunotherapy and othe. , along the Fife organised a special party and Joyce Gardner treatments for cancers an coastal path helped raise at the store. completed a moonlight 13 blood disorders. more than £1,200 for local charity. Diabetes Association for Fife Youngsters. They decided to raise funds after working with the community, A donation from Sainsbury's the son of a colleague was Year 10 pupils from Garstang' colleagues at Haydock depot- has helped transform a diagnosed with diabetes. High School came into store have collected unsaleable derelict social club into a to lend a hand with bag damaged stock to donate to ? centre which helps young packing to raise funds to local good causes. people gain new skills. support a 330 mile charity Pet food was donated to ride to Ben Nevis. Colleagues Patrick Wragg and Animal Rescue in Wigan and Children had the chance to try Karen Williams visited the The store is also supporting " Bleakholt Animal Sanctuary something new, when colleague Evolution Centre to present an the Preston Schools Football in Ramsbottom. Food items Julia Porter took part in a oven, a dishwasher and a wide Team which had won through were collected by the modern language day. The range of cooking equipment to represent the North of District CE Primary School children at Weeton Primary which will be used to teach England in the English and will be given to the sampled food from around the children cooking skills and Schools seven-a-side elderly and needy at their world, supplied by the store. encourage healthy eating. tournament. Harvest Festival. SAINSBURY'S JOURNAL 26 JUSTIN TALKS OUT Justin laii^s out

make the difference

ustomers are more aware than •»• Firstly, we have to be the best for important role of a store in its local It's the second ever of the impact big retailers food and health. area. Today, we are often the biggest can have on green issues. employer in a community and we have birthday of Making C Back in 1978 our advertising showed Recently other supermarkets a major local impact. Our Active Kids our fruit squashes having 10% have responded with various scheme makes such a difference to Sainsbury's Great more fruit than anyone else initiatives and have children in our local schools. It not only 431 6.8g with no artificial colours, Again and we are received good press inspires them to take more exercise and flavouring and sweeteners. coverage. That's fine. eat more healthily, it also puts money Today, introducing the making fantastic directly into the school's pocket, buying But for us, it's not about egVsaltV-S? "Wheel of Health" on our own valuable sports eguipment where it progress. Our goal making a very big noise once / 2.0g \ products continues that same might not have been afforded. in a while. Our commitment to commitment. and our values doing what's best for the environment -»• Finally, we are committed to making continue to rennain is second to none, and always has been. •»• Secondly, we must source with Sainsbury's a great place to work. integrity. At the heart of what we do are The A 1950s job advert listed the benefits the-same Famous Five which you heard about at In the 1980s we advertised how our of working here. Over 50 years later I the August monthly briefing. At the bacon had been sourced the same way still believe that Sainsbury's must be a Yet somethma is recent conference, I talked to your for 100 years. Now, we are helping great place to work. Last year 16,000 changing managers about some of the great dairy farmers convert to organic colleagues signed up for Sharesave, things we did in the past and also methods by introducing 'Farm Promise and soon you will have chance to sign environment what we continue to do today. Milk'. We are the first big retailer to up for this year's offer. Hopefully you work directly with farmers and help will have seen our new values video -1 them farm organically. hope it shows that our values are no different to yours. They are how we • Thirdly, we must have respect for live our everyday lives. our environment. Treating our planet and the people on During the Second World War we saved it with respect is a way of life for us. valuable paper stocks by producing Sainsbury^ We are absolutely committed to doing 'half labels on packaging. Today we are what's best for our environment and squash leading the way with compostable < THE 1978 doing it in an ethical manner. And we packaging, and our new orange 10% mcxe fruit ADVERT FOR OUR always have been. juice into FRUIT SQUASHES recycled carrier bags and wide choice of re-usable shopping bags allows Trade Well. •»• OUR BACON ADVERT their squashes. TALKS ABOUT SOURCINC customers to make their own aiashiiys h c fnii! sqiasi^s rpaily do live Lip tf VAA- IN THE SAME WAY FOR contribution. And of course rhcy contain 5OT. fnitt luicc (twice the J 10% mon than ^ conîctirion. 100 YEARS W squa^ on awn:^ seven oranges lixo our crange squash, your new Journal is printed iiv IcmcnsiisosxitleninosquaândienUmesintoourlinK \cfdial Ouire a squeeze but swxth n.) •»• HALF A LABEL SAVES on paper sourced from Wlut wc ikri't put in are artibcial ccôurs^ flauounng a sweeteners PAPER DURING THE sustainable forests. So even when you dikiw lo caste, us soil a ddij^ Hi taste CP^ SECOND WORLD WAR •• Fourthly, we must ^-.^ ..OIMHI^MI Sainsburyls make a positive FOOD TRADE ' r!^ GROUNB difference to our present ill 11-* ^HITE PEPPE community. r jM 100 year-old •••• "S3S^33i^^Hi dJ7 '^f'W'MM^ffi ^ o ":4L,©,=_ Back in 1920 John " iTiîiKi® : James Sainsbury talked about the bacon. -.-..•: WbM ;^b Hf in riM pKTun VMi t At you UB MUâf. Suiubury > tomnen >^H it tbf Sunabwy^ of TiaAutHui itma hv i mtmiti tatun yaaiyiv. ud Sm/aa tlu^ taaiitfi htan • THIS1950'S ~J- * Imd mtmoty, the Qtvour of good uiunwlud. «Ld tuck vntMVhti ta DMâfcHnnt banm ka(Bn on analai, ADVERT Siiiubuiy'i 'fitdiuaail JUcaa a The HBStltif pneat, \lia itt nut ^M^^H EXPLAINS THE BENEFITS OF ntuly t Kwh Ttv toioa «t njtitHd Siiiabuiyi WORKING AT WHi'fMH >— miMii— «'^ SAINSBURY'S r^ ES. T yyyi IgXlGrS f ^ Each issue we'll be awarding a £50 Sainsbury's voucher for the best letter or comment.

^ /" Dear Journal, Keenan would be happy in the last We are committed to supporting local I'm a fan of football, but wtiy do days of his life there. communities and our Local Heroes scheme was established specifically for we let football fans who are not I believe our Company's fundraising shopping with us use our free should also benefit local charities. If that purpose. A colleague that has raised funds for a charity or good cause can car parks? colleagues know a charity, perhaps close to their hearts, they are more claim funding to match that, up to £200. The stores are empty as 'real' Dear Journal, likely to give generously. Our Where colleagues fundraise as a team, customers can't find a space to the total can be matched up to £500/ A colleague, Stuart Caine, and myself collection proves this as Haydock park! Some stores that suffer this recently raised £200 for Lancashire's colleagues have donated over £3,000 Applications can be made plight are; Weedon Road, Bury Derian House Children's Hospice by for local hospitals and hospices. retrospectively. You just need to fill in a Park, Crystal Palace and Watford coming to work in fancy dress. Although I understand the need for form (from your PTM or Community town centre. Affairs on 020 7696 5255). Recently I met a nine month old baby national projects like Sport Relief, I Congratulations on the fantastic boy called Keenan who was sadly would hope that we do not forget our Regards fundraising efforts of at Haydock. I dying and about to enter Derian local communities. Bill Dowding look forward to seeing your applications. House Hospice. His Grandma and I Store support centre Yours truly discussed the good work Derian Paul Lannon Gary Bruce You're right - it's important we House does and she knew that Team Captain, Haydock Depot Community Affairs Manager manage the use of our car paries by football fans so that customers can find a parking space and don't go and shop elsewhere instead. Dear Journal, Befween t972 and 1980 a number of We are not obliged to provide different types of uniform were won Can you settle a query? I'm parl

1 8 2 5 9 4 7 6 One possible B, whose Do you Kdve a o solution is: 9 6 5 8 7 3 1 2 4 income Letter or Comme, 5 T3 will be £105 D 4 3 7 2 6 1 9 8 13 CUTE O 6 7 9 1 4 2 5 3 CUTS in the first year Text: COMMENT to 60 2 5 8 6 3 7 4 1 J2 CATS (£50+ £55), £125 In or email: thejournal D the second year 3 4 1 9 5 8 6 2 T3 VATS @seraccom.com 8 2 4 7 1 5 3 9 VANS (£60-£65)andsoon. 7 1 6 3 8 9 2 5 O FANS A's income will be £5 5 9 3 4 2 6 8 1 7 less for each year. Sainsbury's people continued

Road (16 yrs). Barry Dymond, yr). Sue Inness, Administration Lipcar, Customer Service Assistant, Warehouse Supervisor, Basingstoke Manager, Heyford Hill (20 yrs). Alma Portsmouth (27 yrs). Teresa Long, depot (13 yrs). Pauline Earnshaw, Irwin, Customer Service Assistant, Project Analyst, Basingstoke depot (23 Customer Service Assistant, Forestside (15 yrs). Pauline Jackson, yrs). Gloria Longmire, Customer Service Huddersfield (23 yrs). Christine Ede, Customer & Trading Support, Assistant, Loughborough (18 yrs). Linda General Assistant, Hankridge Farm (4 Guisborough (21 yrs). Pauline Jacobs, Lord, Customer Service Assistant, yrs). Sandra Eden, Customer Service Customer Service Assistant, Crayford Folkstone (15 yrs). Patricia Lowe, Assistant, Marshall Lake (15 yrs). Marie (15 yrs). June James, Adminstration Administration Support, Arnold (34 Edwards, Customer Service Assistant, Assistant, Mansfield (15 yrs). Daphne yrs). Bernard Lucas, General Assistant, Chislehurst (20 yrs). Peter Elborough, Jarrad, General Assistant, Stanway (20 Sevenoaks (15 yrs). Josephine 'V. f^ Store Manager, Horsham (35 yrs). Carol yrs). Roy Jelly, Counter Assistant, Macconnachie, Customer Service Elder, General Assistant, Stanway (19 Fosse Park (5 yrs). Kevin Jenner, Store Assistant, Wilmslow (4 yrs). Audrey yrs). Ann Eldridge, Customer Service Manager, North Cheam (35 yrs). Michael Maggs, General Assistant, Crayford (20 Assistant, Crayford (19 yrs). Susan Job, Stock Controller, Barnstaple (13 yrs). Harry Malpass, Engineer, Elstree Evans, SOE Admin. Manager, yrs). Margaret Johns, Customer Service (9 yrs). Sian Marks, Customer Service Chesterfield (19 yrs). Marion Evans, Assistant, Winchmore Hill (15 yrs). Assistant, Ellesmere Port (16 yrs). Merchandising Controller, Leeds Patricia Jones, Customer Service Janet Marlow, General Assistant, Moortown (23 yrs). Sheila Fairey, Assistant, Derby (27 yrs). Suzanne Apsley Mills (6 yrs). Sandra Marlow, Customer Service Assistant, Bletchley Jones, Counter Assistant, Watford (19 Customer Service Assistant, Kettering (19 yrs). Eileen Farley, Catering yrs). Susan Jones, Customer Service (17 yrs). Jean Marriott, Customer Assistant, Chaddesden (3 yrs). Joyce Assistant, Farnborough (27 yrs). Sandra Service Assistant, Water Lane (17 yrs). Fenn, Customer Service Assistant, Jones, Customer Service Assistant, Elizabeth Marsh, Customer & Trading Dorking (17 yrs). Ann Ferdinando, East Prescot Rd (8 yrs). Josephine Support, Coldhams Lane (20 yrs). June General Assistant, Newbury (14 yrs). Jones, Customer Service Assistant, Martin, Customer Service Assistant, Julie Finch, Confectioner, Beaconsfield Beeston (25 yrs). Reginald Jordan, Rugby (10 yrs). Anthony Mason, (12 yrs). Raymond Fisk, Customer & Customer & Trading Support, Isle Of Customer Service Assistant, Trading Support, Whitstable (18 yrs). Wight (12 yrs). Ann Jordan, Customer Wolverhampton (38 yrs). Gillian Mason, Frederick Flemmlnqs, Baker, Service Assistant, Shirley (17 yrs). General Assistant, Romford (26 yrs). Whitechapel (10 yrs). Adrienne Foster, FRANCES TAYLOR FROM BOLTON Janette Jordan, General Assistant, Roy Matthews, General Assistant, Kiln General Assistant, Bishops Stortford (16 RETIRES AFTER 17 YEARS. Plymouth (20 yrs). Enid Kebble, Lane (5 yrs). Margaret Mattless, yrs). Jean Fountain, Customer & RETIREMENTS AT CWMBRAN - Adminstration Assistant, West Ealing Customer Service Assistant, Trading Support, Chester (23 yrs). Jean MALCOLM DEAN (40 YRS), PAULINE (21 yrs). Linda Kemp, Customer Service Peterborough (16 yrs). Marlene May, Frewin, Customer Service Assistant, BOWN (15 YRS), TOM PAYNE (29 Assistant, Broadcut (19 yrs). Joyce Customer Service Assistant, Kingswood Chadwell Heath (16 yrs). Patricia YEARS) & ROSE TITCOMBE (26 YRS). Kerr, General Assistant, Loughborough (22 yrs). John May, General Assistant, Friend, Counter Assistant, (10 yrs). Musarat Khan, Customer Heyford Hill (5 yrs). Mary Mccready, Sittingbourne (18 yrs). Vera Garrett, Service Assistant, Streatham Common Online Shopper, Wellingborough (4 yrs). Marian Hares, Administration Support, General Assistant, Walthamstow (23 (23 yrs). John Kiely, General Assistant, Shirley Mcdermott, Customer Service Chester (20 yrs). John Harrison, yrs). Dorothea Geary, Customer Service Luton (4 yrs). Patricia Kilgour, Assistant, West Park Farm (25 yrs). General Assistant, West Park Farm (3 Assistant, Poole (11 mths). Jacqueline Customer Service Assistant, Ceinwen Mcdowell, Customer & Trading yrs). Cecilia Harrold, Adminstration Gibson, General Assistant, Weedon Rd Hornchurch (23 yrs). Caroline King, Support, Kiln Lane (16 yrs). Marilyn Assistant, Calcot (22 yrs). Elizabeth (17 yrs). Cynthia Gibson, Customer General Assistant, York (21 yrs). Mchugh, Sales Assistant, Canley (28 Harvey, Customer Service Assistant, Service Assistant, Scarborough (12 yrs). Marqaret Kinq, Customer Service yrs). Noreen Mcmahon, Counter Worle (23 yrs). Wendy Hawkins, Thelma Gilbert, Customer Service Assistant, Braehead (6 yrs). Linda Assistant, Marshall Lake (15 yrs). Customer Service Assistant, Thornhill Assistant, Christchurch (21 yrs). Marilyn KInqs, General Assistant, Northampton Frederick Mcwilliam, Customer Service (21 yrs). Marion Hayes, General Gildea, Customer Services Manager, (18 yrs). Ruth Kirkbride, Counter Assistant, Chaddesden (16 yrs). Lorna Assistant, Chadwell Heath (16 yrs). Kiln Lane (21 yrs). Trevor Goddard, Assistant, Halifax (18 yrs). Shirley Mercure, Customer & Trading Support, Jacqueline Hearns, Customer Service General Assistant, Shorehead (3 yrs). Knight, Customer Service Assistant, Chertsey (22 yrs). Robert Messenger, Assistant, Burpham (17 yrs). William Chris Golding, Online Shopper, Hazel Worle (26 yrs). Gordon Kniqht, General General Assistant, Eastbourne (16 yrs). Heathcote, General Assistant, Straiton Grove (1 yr). Jean Goldup, Customer Assistant, Martineau Place (2 yrs). Betty MIddleton, Customer Service (1 yr). Sylvia Heayberd, Sales Assistant, Service Assistant, Canterbury (16 yrs). Clifford Knowles, Counter Assistant, Assistant, Great Yarmouth (29 yrs). Telford (2 yrs). Theresa Hemapala, Judith Goodfellow, Customer Service Pepper Hill (4 yrs). Anne Knowles, Rita Miles, General Assistant, Oxford Confectioner, Enfield (12 yrs). Margaret Assistant, Stafford (21 yrs). June Catering Assistant, Braehead (2 yrs). (21 yrs). Pam Miles, Zone SSO, Eastern Henderson, Pharmacy Counter Goodings, General Assistant, Haverhill Marqaret Kriehn, Adminstration Security (20 yrs). Carole Millington, Assistant, Court House Green (19 yrs). (26 yrs). Barbara Gould, Counter Assistant, Guisborough (21 yrs). General Assistant, Christchurch (15 yrs). Maureen Henson, Fresh Foods Assistant, Hornchurch (23 yrs). Shirley Maureen Kynes, Counter Assistant, Luigi MIngolla, Warehouse Assistant, Assistant, Peterborough (15 yrs). Sheila Gower, General Assistant, Canterbury Solihull (11 yrs). Margaret Laidlaw, Code Taplow (12 yrs). Micheal Mitchell, Herqest, Code Controller, Dartford (19 (21 yrs). Heather Cowling, Counter Controller, Christchurch (12 yrs). Gillian General Assistant, Rayleigh Weir (6 yrs). yrs). Mary Herron, Customer Service Assistant, Lordshill (19 yrs). Ann Lambert, Customer Service Assistant, Frances Mitchell, Customer Service Assistant, Washington (28 yrs). Marie Goymer, Customer Service Assistant, Hornchurch (23 yrs). Jackie Lane, Assistant, Ellesmere Port (4 yrs). BibI Hickson, Customer Service Assistant, Chislehurst (20 yrs). June Gray, Customer Service Assistant, Northfield Mohamed, Customer Service Assistant, Huddersfield (23 yrs). Mary Hill, General Assistant, Swindon (28 yrs). (22 yrs). Raymond Lane, Customer Tottenham (12 yrs). Patricia Mollart, Customer Service Assistant, Lytham St Winifred Griffin, Customer Service Service Assistant, Springfield (3 yrs). General Assistant, Tamworth (17 yrs). Annes (4 yrs). Ann Hodge, Customer Assistant, Bagshot Rd (19 yrs). Norma Larch, General Assistant, Team Mike Morgan, General Assistant, Service Assistant, Forestside (12 yrs). Rosemary Griffin, Counter Assistant, Valley (6 yrs). Ellen Latham, Online Chippenham (3 yrs). Sheila Morgan, Vicky Holmes, Customer Service Macclesfield (18 yrs). Joan Ann Shopper, Cobham (15 yrs). Maureen Customer Service Assistant, Water Assistant, Canterbury (15 yrs). Grossmlth, Customer Service Assistant, Lawson, Customer Service Assistant, Lane (22 yrs). Andrew Munn, Jacgueline Houghton, Sales Assistant, Liverpool (19 yrs). Sheila Guthrie, Sales North Cheam (34 yrs). Anne Leahy, Warehouse Operative, Basingstoke Chase Lane (16 yrs). Margaret Hoy, Assistant, Calcot (13 yrs). Carole Hall, General Assistant, Chislehurst (20 yrs). depot (8 yrs). Jacqueline Murphy, Sales Assistant, Rayleigh Weir (23 yrs). Customer Service Assistant, Edgware (8 Celia Leakey, Customer Service General Assistant, Chester (23 yrs). Ann Hughes, Counter Assistant, East yrs). Susan Hall, Counter Assistant, Assistant, Springfield (15 yrs). Brenda Eileen Napper, Customer Service Kilbride (11 yrs). Sandra Hughes, Farlington (2 yrs). Sandra Hamer, Code Lehec, Customer Service Assistant, Assistant, Burpham (17 yrs). Ann Nash, Customer Service Assistant, Controller, Bolton (15 yrs). Susan Kempshott (3 yrs). Linda Lewis, Payroll Assistant, Wellingborough (15 Huddersfield (20 yrs). Mary Hymus, Hammond, Baker, Wimbledon (15 yrs). Merchandising Controller, Wantage (1 yrs). Daphne Nash, Nightshift Assistant, General Assistant, Team Valley (10 yrs). Margaret Hammond, General Assistant, yr). Elizabeth Lhermitte, Coldhams Lane (25 yrs). Linda Nash, Jane Ingate, Customer Service Apsley Mills (5 yrs). Charles Administration Support, Fulham (13 yrs). Customer Service Assistant, Tonbridge Assistant, Colchester (35 yrs). Terri Hannington, Sales Assistant, Wantage Margaret Liddle, Deli Counter Assistant, (21 yrs). Linda Nicholson, Adminstration Ingram, Customer & Trading Support (8 yrs). Marion Hanson, Customer Solihull (9 yrs). Brenda Lineker, General Assistant, East Mayne (26 yrs). John Manager, Christchurch (23 yrs). George Service Assistant, Hitchin (20 yrs). Assistant, Arnold (12 yrs). Christine O'Meara, Customer Service Assistant, • Inqram, General Assistant, Chester (1 Heyford Hill (3 yrs). Rita Orme, Sales Seymour, Counter Assistant, Bath (23 (15 yrs). Trevor Watkins, General Counter Assistant, Liphook, died 3 Assistant, Loughborough (18 yrs). Anna yrs). Margaret Shakespeare, Customer Assistant, Mere Grn (16 yrs). John August (8 mths). Barbara Deakin, 62, Palmer, Administration Support, Low Service Assistant, Stanway (18 yrs). Webb, General Assistant, Walthamstow Checkout Assistant, Lancaster, died 26 Hall (5 yrs). Terry Parr, Baker, Winston Sharp, Warehouse Assistant, (19 yrs). Brenda Webster, General May (7 yrs). Raymond Fahy, 63, General Barnstaple (15 yrs). Geoffrey Parrlsh, Stevenage (17 yrs). Brenda Sharpe, Assistant, Wellingborough (15 yrs). Assistant, Barnstaple, died 27 July (2 Duty Manager, Chadwell Heath (40 yrs). General Assistant, Hempstead (25 yrs). Jacqueline Welch, General Assistant, yrs). David Genever, 57, Newspaper, Ian Parry, General Assistant, Rhyl (13 Isabella Shearer, Adminstration Hempstead (17 yrs). Beryl Wells, Sound & Vision Assistant, Redhill, died yrs). Pauline Parry, Counter Assistant, Assistant, Edinburgh (20 yrs). Glenda Adminstration Assistant, Surbiton (34 30 June (8 yrs). Graham Gopsill, 49, Woolwich (26 yrs). Pamela Parsons, Skeels, Customer Service Assistant, yrs). Valerie Wells, Customer Service Driver, Hams Hall depot, died 16 August Catering Assistant, Thetford (15 yrs). Kings Lynn (18 yrs). June Skillett, Assistant, Larkfield (15 yrs). Mary (22 mths). Kirlew Gordon, 53, Alexandra Pateman, Code Controller, Online Shopper, Enfield (11 yrs). Dinah Werrell, Customer Service Assistant, Warehouse Assistant, Hams Hall depot, Thorley (22 yrs). Ann Patrick, Customer Smart, Customer Services Manager, Lincoln (25 yrs). Wendy West, General died 12 August (7 mths). Joan Harris, Service Assistant, Chaddesden (15 yrs). Upton (22 yrs). Brenda Smeeth, Assistant, West Park Farm (10 yrs). 57, Counter Assistant, Chislehurst, died Thomas Payne, Sales Assistant, Customer Service Assistant, Bybrook Janet West, Counter Assistant, North 26 August (10 yrs). June Ives, 56, Cwmbran (29 yrs). Lynda Peers, (15 yrs). Marilyn Smith, Customer & Cheam (21 yrs). Chris Weston, Clerk, Health & Beauty Assistant, Letchworth, Customer Service Assistant, Kempshott Trading Support, Thornhill (23 yrs). Iris Basingstoke depot (27 yrs). Linda died 12 September (18 yrs). Duncan (11 yrs). Ann Pells, Customer Service Smith, General Assistant, Weedon Rd (9 Wheeler, Counter Assistant, Hedge End Kabugo, 27, Customer Service Assistant, Thorley (17 yrs). Madeline yrs). Wendy Smith, Administration (20 yrs). Pauline Whitehall, Catering Assistant, Warren Street, died 10 Penfold, Code Controller, Kingston (27 Support, Dewsbury (17 yrs). Margaret Assistant, Merry Hill (10 yrs). Susan August (10 mths). Terence Kenworthy, yrs). Gloria Perkins, Counter Assistant, Smith, Adminstration Assistant, Perton Whitehead, Administration Support, 70, General Assistant, Clitheroe, died 2 Liverpool (10 yrs). Wendy Perry, (25 yrs). Irene Smith, Counter North Cheam (31 yrs). Kathleen August (4 yrs). Diane Lopez, 51, Customer Service Assistant, Halifax (14 Assistant, Washington (14 yrs). Maureen Whitlam, Counter Assistant, Dronfield Counter Assistant, Badger Farm, died 12 yrs). Margaret Phillips, Customer Southern, Customer Service Assistant, (2 yrs). Margaret Whyte, Customer July (2 yrs). Carole Martin, 62, Service Assistant, Harlow (13 yrs). Alan York (13 yrs). Shirley Stanley, Counter Service Assistant, Aberdeen (9 yrs). Customer Service Assistant, Pilkington, Baker, Lytham St Annes (15 Assistant, Leeds Moortown (21 yrs). Sandra Wight, Customer Service Bramingham Park, died 31 July (3 yrs). yrs). Sheila Player, Customer Service Paul Stefanski, Store Manager, Lyons Assistant, Grimsby (18 yrs). Rosemary Stephanie Mather, 46, CTS Baker, Assistant, Burpham (18 yrs). Carole Farm (29 yrs). Janet Stevens, Customer Williams, Catering Assistant JSR, Burton on Trent, died 28 May (16 yrs). Pomeroy, Counter Assistant, Newton Service Assistant, Wimbledon (15 yrs). Hempstead (17 yrs). Barbara Williams, Joyce Mclaughlin, 58, Customer Abbot (15 yrs). Patricia Pont, Customer Margaret Stokes, Confectioner, Arnold Customer Service Assistant, Service Assistant, Uxbridge, died 27 & Trading Support, Seddlescombe Rd (22 yrs). Susan Stone, Counter Christchurch (11 yrs). Dennis Wills, May (11 yrs). Peter Mould, 68, General (22 yrs). Christine Poole, Customer Assistant, Bolton (16 yrs). Eileen Stow, Customer Service Assistant, Amblecote Assistant, Hampden Park, died 24 June Service Assistant, Oldbury (25 yrs). Kay Customer Service Assistant, East (5 yrs). Cynthia Wilson, Pharmacy (7 yrs). Iluminada Ong, 53, General Porter, Customer Service Assistant, Grinstead (15 yrs). Ingrid Sturgess, Counter Assistant, Leeds Moortown (18 Assistant, Pimlico, died 16 August (4 Clifton Down (23 yrs). Margaret Porter, Customer Service Assistant, Castle yrs). Patricia Wimbledon, General yrs). Mercy Onwuka, 42, Customer General Assistant, Ellesmere Port (19 Point (16 yrs). Pauline Summerhill, Assistant, Stanway (20 yrs). Maureen Service Assistant, Ladbroke Grove, died yrs). Ann Potocki, General Assistant, Customer & Trading Support, Kingswood Wisbey, Customer Service Assistant, 19 May (6 yrs). Brian Passfield, 64, Archer Rd (11 yrs). Anita Pourret, (25 yrs). Brian Summers, General Chadwell Heath (20 yrs). Alexandra Petrol Customer Service Assistant, Customer Service Assistant, West Park Assistant, Torquay (1 yr). Maureen Wishart, Counter Assistant, Birkenhead Newhaven Harbour, died 21 July (3 yrs). Farm (11 yrs). David Pratt, Swaine, Customer Service Assistant, (22 yrs). Patricia Wolvey, General Kenneth Payne, 57, Fresh Foods Dept Replenishment Manager - Nights, Bury Stevenage (25 yrs). Celia Swift, General Assistant, Basingstoke (25 yrs). Linda Manager, Chertsey, died 12 July (27 St Edmunds (40 yrs). Patricia Prentice, Assistant, Balham (33 yrs). Marian Wood, Adminstration Assistant, yrs). Cyril Petitt, 72, General Assistant, Counter Assistant, Chippenham (3 yrs). Talat, Customer Service Assistant, Portsmouth (30 yrs). Edith Woodcock, Hitchin, died 16 August (7 yrs). John Judith Price, Counter Assistant, Telford Huntingdon (15 yrs). James Taylor, Customer Service Assistant, Rugby (19 Prinqle, 68, General Assistant, Rayleigh (16 yrs). Susan Rainger, Customer Engineer, Basingstoke depot (26 yrs). yrs). Stephen Woodham, Service Weir, died 31 August (18 mths). Patrick Service Assistant, Kiln Lane (11 yrs). Frances Taylor, Adminstration Manager, Locksbottom (35 yrs). Moira Quinn, 69, Customer Service Assistant, Philip Ratcliffe, Petrol Customer Assistant, Bolton (17 yrs). Hazel Taylor, Woolley, Customer Service Assistant, Witney (Mount Mills), died 15 May (8 Service Assistant, Tewkesbury Rd (10 Customer Service Assistant, Solihull (22 Denton (16 yrs). Ann Woolmer, mths). Christophe Roberts, 43, yrs). Aleine Readwin, General Assistant, yrs). Susan Taylor, Customer Service Customer Service Assistant, Winchmore Warehouse Assistant, Rhyl, died 13 May Salford (13 yrs). Maureen Reed, Manager, Coldhams Lane (29 yrs). Hill (21 yrs). Linda Worsley, Customer (11 yrs). Chris Rose, 17, Customer Customer Service Assistant, Southend Barbara Teasell, Customer Service Service Assistant, Stanway (17 yrs). Service Assistant, Coreys Mill, died 28 (31 yrs). John Regan, Engineer, Assistant, Winchmore Hill (15 yrs). Jean Wyllie, Counter Assistant, July (7 mths). Hazel Smith, 63, General Basingstoke depot (35 yrs). John Reilly, Gillian Terrett, Customer Service Chadwell Heath (23 yrs). Ivy Wynn, Assistant, Wallington, died 27 June (34 General Assistant, Taplow (1 yrs). Jill Assistant, Bridgend (3 yrs). Pauline Customer Service Assistant, yrs). Richard Stride, 27, Code Controller, Rendell, Customer Service Assistant, Thomas, Counter Assistant, Cannock (15 Kempshott (17 yrs). Canterbury, died 31 May (5 yrs). Bela Lyons Farm (27 yrs). Sandra Reynolds, yrs). Martin Thornborough, Elstree Shift Takacs, 70, Customer Service Assistant, Administration Support, Amblecote (25 1, Elstree (7 yrs). Louis Thurtle, Petrol Weedon Road, died 1 July (9 yrs). Barry yrs). Norma Reynolds, Sales Assistant, Customer Service Assistant, Pound Tayman, 57, General Assistant, Durham (16 yrs). Diane Richards, Lane (8 yrs). Rose Titcombe, Personnel Ellesmere Port, died 10 June (6 yrs). Customer Service Assistant, Hoddesdon & Training Manager, Cwmbran (27 yrs). OBITUARIES David Thomas, 59, Home Delivery (21 yrs). Muriel Richards, Counter Marion Toole, Customer Service Alan Ball, 64, General Assistant, Agents, Court House Green, died 22 Assistant, Reedswood (9 yrs). Jacky Assistant, Northampton (21 yrs). Sandra Chippenham, died 2 September (14 August (1 mth). Jason Thorne, 39, Richardson, Payroll Assistant, Calcot Trivett, Pharmacy Counter Assistant, mths). Pratima Bhatt, 47, General General Assistant, New Bretton, died 22 (21 yrs). Margaret Richmond, General Loughborough (17 yrs). Alan Tuffley, Assistant, Stratford, died 8 June (13 May (20 yrs). Charles Ward, 73, Assistant, Worle (13 yrs). Valerie Ring, General Assistant, Worksop (12 yrs). yrs). George Biggin, 52, Retrieval Customer Service Assistant, Lyons General Assistant, Wellingborough (21 Edward Turner, Warehouse Assistant, Assistant, Cockermouth, died 9 Farm, died 21 August (11 yrs). Sue Wells, yrs). Dawn Roberts, Customer Service Barnstaple (14 yrs). Judith Twyman, February (17 mths). Jean Bilton, 60, 62, Customer Service Assistant, Assistant, Rhyl (13 yrs). Thomasina Customer Service Assistant, Canterbury General Assistant, Washington, died 5 Surbiton, died 11 July (26 yrs). Anthony Robertson, Customer Service Assistant, (20 yrs). Marie Tyler, General Assistant, August (13 yrs). Isabella Boyle, 51, Whetton, 74, General Assistant, East Kilbride (12 yrs). Ann Robertson, Hempstead (27 yrs). Sheila Underhili, Counters Assistant, Berryden, died 24 Harpenden, died 12 July (6 yrs). Ellen Petrol Customer Service Assistant, Customer Service Assistant, Canterbury July (15 mths). Yvonne Chambers, 68, Wilson, 69, General Assistant, Islington, Lordshill (20 yrs). Janet Ryder, Counter (15 yrs). Patricia Vingoe, Customer Customer Service Assistant, Shirley - died 18 June (25 yrs). Pauline Wood, 61, Assistant, Solihull (19 yrs). Stuart Saul, Service Assistant, Chislehurst (22 yrs). Southampton, died 27 September (32 Petrol Customer Service Assistant, , Basingstoke depot (31 yrs). Chandrowti Audrey Wallcott, Counter Assistant, yrs). Lesley Clinton, 50, Customer Kingsway, died 6 September (15 yrs). Sawh, Customer Service Assistant, Loughborough (30 yrs). Michael Service Assistant, Cannock, died 28 Sandra Woodford, 32, Customer Service Crystal Palace (17 yrs). Anne Scott, Walters, General Assistant, Heaton Park July (15 yrs). Janice Coleman, 57, Assistant, Lordshill, died 6 May (2 yrs). Customer Service Assistant, Denton (17 (25 yrs). Margaret Wareham, General Nightshift, Lyons Farm, died 11 July (12 yrs). Lynne Sears, Customer Service Assistant, Christchurch (20 yrs). Muriel yrs). Christine Croutear, 56, Customer Assistant, Harlow (18 yrs). Christine Waterton, Catering Assistant, Thetford Service Assistant, Amblecote, died 13 August (15 yrs). Valerie Daniels, 52, Customer Service Assistant, Kempshott. Store Manager, Darlington. Ann Weed, Bevan-Jones, Customer Service Manager, Basingstoke depot (38 yrs). Ivan Kirby, Store Manager, Martineau Customer & Trading Support, Haverhill. Assistant, Colchester Ave (8 yrs). Sylvia Diane Chambers, Customer Service Place. Linda Kite, Price & Advertising Jane Whiting, Customer & Trading Bird, Counter Assistant, Kings Lynn (16 Assistant, Scunthorpe (25 yrs). John Controller, Newbury. Paul Littler, Help Support, Orpington. Carol Williams, yrs). Harvey Bird, Warehouse Chandler, General Assistant, Watford Desk Analyst, Haydocl( depot. Doreen Customer Service Assistant, Oldbury Supervisor, Basingstoke depot (21 yrs). (35 yrs). Sheila Cheasley, Customer Lyons, Counter Assistant, New Leeds. Savacentre. Pamela Williams, Customer Pauline Blair, Confectioner, Durham (16 Service Assistant, Romford (16 yrs). Margaret Macriner, Petrol Customer Service Assistant, Blackpole. Pauline yrs). Joan Blake, Counter Assistant, Pamela Cheer, Counter Assistant, Service Assistant, Bridgwater. Denise Wilson, Customer & Trading Support, Stanway (23 yrs). Maureen Bloe, Wandsworth (9 mths). Margaret Clarke, Mallett, Customer Service Assistant, Watford. David Wiltshire, Senior Store Counter Assistant, Tonbridge (19 yrs). Customer Service Assistant, Court Bletchley. Paul Manning, Driver, Manager, Hornchurch. Jennifer Wood, Barbara Bolton, Sales Assistant, House Green (6 yrs). Florence Cleasby, Waltham Point depot. Dianne Mart, Administration Support, Calcot Banbury (17 yrs). Jenny Bone, Admin. Customer Service Assistant, London Merchandising Controller, New Leeds. Savacentre. Patricia Woodhouse, Manager, Weedon Rd (36 yrs). Carol Colney (15 yrs). Christine Clitheroe, Jeremy Maslin, Stocl( Controller, Customer Service Assistant, Stratton. Boulton, General Assistant, Chippenham Customer Service Assistant, Bamber Newbury. Patricia Mason, General Debbie Woodward, Clothing Manager, (16 yrs). Pauline Bown, News & Mags Bridge (17 yrs). Carol Coker, Assistant Assistant, South Woodford. Amanda Calcot Savacentre. Judith Woodward, Assistant, Cwmbran (15 yrs). Moira Manager - Checkouts, Calcot (20 yrs). Maton, General Assistant, Watchmoor Administration Support, Perton. Bradberry, Customer Service Assistant, Carol Collier, Personnel Clerk, Dartford Park. Mary Mcdonaqh, Customer Jennifer Wright, Admin Manager, Calcot Locksbottom (17 yrs). Raymond Brake, (21 yrs). Bernadette Connick, Customer Service Assistant, South Harrow. June Savacentre. Caroline Young, Baker, Warlingham (2 yrs). Gerald Service Assistant, Stratton (15 yrs). McDonnell, Customer Service Assistant, Administration Manager, Ripon. Brasier, Online Shopper, Braintree (4 Maurice Cookson, Transport Supervisor, New Leeds. Alison Mckenzie-Smith, yrs). Doreen Bridge, Customer Service Basingstoke depot (25 yrs). Christine Customer Service Assistant, Broadcut. Assistant, Mere Green (15 yrs). Wendy Copping, Price & Advertising Controller, Christine Mills, Code Controller, Rugby. Bridges, Sales Assistant, llford (35 yrs). London Colney (19 yrs). Susan Corder, Keith Milne, Warehouse Assistant, RETIREMENTS Christine Briggs, Petrol Customer Customer Service Assistant, Braintree Bretton New. Ian Moss, General Service Assistant, Peterborough (16 (18 yrs). Valerie Cornford, Confectioner, Assistant, Bournemouth Castle Point. Raymond Abrahams, General Assistant, yrs). Pauline Britton, General Assistant, Larkfield (15 yrs). Maureen Cornwall, Michael Murphy, Personnel & Training Market Harborough (12 yrs). Sheila Kingswood (30 yrs). John Brolly, Customer Service Assistant, Springfield Manager, Kempshott. Helen Norton, Adams, Sales Assistant, Crayford (13 Warehouse Operative, Basingstoke (10 yrs). Lynda Cottis, Counter Administration Assistant, Perton. Tom yrs). Peter Adamson, General Assistant, depot (25 yrs). Janet Bromfield, Assistant, Springfield (15 yrs). Peggy O'Connor, Store Manager, Portsmouth. Cobham (15 yrs). Naomi Akrong- Customer Service Assistant, High Couqhiin, General Assistant, Stevenage Lynda Oldfield, Support Controller, Johnson, Customer & Trading Support, Wycombe (18 yrs). Mary Brookman, (11 yrs). Helen Cox, Customer Service Store Support Centre. Carole Oldham, Camden (15 yrs). Bernadette Alder, General Assistant, Hempstead (20 yrs). Assistant, Coldhams Lane (26 yrs). Senior Manager - Retail Central, Store General Assistant, Didcot (1 yr). Margaret Brown, Counter Assistant, Christine Cresswell, Counter Assistant, Support Centre. Kevin O'Neill, Petrol Vivienne Allard, General Assistant, Tunbridge Wells (16 yrs). Grace Brown, Oldbury (25 yrs). Eileen Cronin, Customer Service Assistant, Oldbury Marshall Lake (3 yrs). Nicholas Allcock, Customer Service Assistant, Farnham Customer Service Assistant, New Savacentre. Maureen Parker, Price & Store Manager, Ripon (25 yrs). Margaret (15 yrs). Doreen Brown, Customer Barnet (15 yrs). Susan Cross, Customer Advertising Controller, East Grinstead. Allin, Counter Assistant, Badger Farm Service Assistant, Talbot Heath (15 yrs). Service Assistant, Castle Boulevard (15 Kathy Partridge, Customer & Trading (9 yrs). Norman Allpress, Sales Sheila Buckley, Customer Service yrs). Anne Cunningham, Sales Support, Calcot Savacentre. Sylvia Assistant, Broadcut (11 yrs). Bernard Assistant, Nuneaton (3 yrs). Margaret Assistant, Thorley (20 yrs). Michele Perry, Administration Support, Calcot Armer, General Assistant, Newton Bugg, General Assistant, Coldhams Cussell, Code Controller, Lewisham (22 Savacentre. Robert Piper, Produce Abbot (2 yrs). Rita Armstrong, Baker, Lane (27 yrs). Helena Burr, Petrol yrs). Helga Dale, Customer Service Manager, Romford. Dominic Price, Kempston (22 yrs). Valerie Ashdown, Customer Service Assistant, Aberdeen Assistant, Poole (3 yrs). June Daniel, Senior Manager, Low Hall. Julie Read, Customer Service Assistant, Store (9 yrs). Carole Burton, Counter Customer Service Assistant, Shorehead Price & Advertising Controller, Bishops Sittingbourne (24 yrs). Patricia Assistant, New Romney (1 yr). Olive (1 yr). Linda Davies, Counter Assistant, Stortford. Jacgueline Ridley, Atkinson, Counter Assistant, Dewsbury Butler, General Assistant, Oxford (20 Newport (15 yrs). Evelyn Davies, Adminstration Assistant, West WIckham. (15 yrs). Antonio Avellino, General yrs). Sheila Carlin, Catering Assistant, General Assistant, Shrewsbury (15 yrs). Christopher Rist, Driver, Waltham Point Assistant, Chertsey (8 mths). Adem Blackball (2 yrs). Kevin Casey, Shift James Day, Customer Service depot. Tina Roberts, Code Controller, Azira, Customer & Trading Support, Assistant, Forestside (4 yrs). Malcolm Blackpole. John Roberts, Dry Goods Alton (18 yrs). Christine Bailey, Dean, Produce Manager, Cwmbran (40 Manager, Alphington Road. Joan Customer Service Assistant, Fosse Park yrs). Jacgueline Dekepper, Customer Robinson, General Assistant, Doncaster. (13 yrs). Dorothy Bailey, Customer Service Assistant, Lincoln (10 yrs). Anne Simro Sahota, Customer Service Service Assistant, Portsmouth (19 yrs). Dell, Stock Controller, Walthamstow (22 Assistant, Perton. Rose Sanders, Margaret Baker, Counter Assistant, yrs). Peter Dempsey, Warehouse Customer Service Assistant, Wimbledon. Stevenage (22 yrs). Pamela Balmforth, Operative, Basingstoke depot (27 yrs). Paul Seastram, Service Manager, Hayes. General Assistant, Debden (23 yrs). Rita Dew, Catering Assistant, Veronica Shearing, Catering Assistant Olwen Barber, Counter Assistant, Longwater Lane (9 yrs). Mary Dewick, JSR, Calcot Savacentre. Lynda Peterborough (16 yrs). Margaret Catering Assistant, Kidlington (13 yrs). Simpson, Adminstration Assistant, Barfoot, Customer Service Assistant, Rita Dickinson, Customer Service Newcastle Under Lyme. Robert Bitterne (31 yrs). Anthea Barnes, Sales Assistant, Talbot Heath (15 yrs). y Spendlove, Replnishment Manager, Assistant, Castle Boulevard (15 yrs). Dorothy Dockree Miles, General Edgware. Peter Staddon, Journey Jennifer Barnett, General Assistant, Assistant, Crayford (15 yrs). June Planning Supervisor, Basingstoke depot. Pound Lane (15 yrs). Maureen Barrett, Donnelly, Customer Service Assistant, Sheila Stokes, Counter Assistant, Customer Service Assistant, Street (1 Chadwell Heath (22 yrs). Patricia Cwmbran. Heather Stronells, General yr). Linda Bartlett, Customer Service Doughty, General Assistant, Wimbledon Assistant, Chesham. Eileen Stroud, Assistant, Enfield (10 yrs). Janet (15 yrs). Judy Drake, Customer Service General Assistant, Calcot Savacentre. Bartlett, Customer Service Assistant, Assistant, Kiln Lane (11 yrs). Pat Lynn Tanner, General Assistant, Harlow. Bretton (25 yrs). Sally Battersby, 'ir - Driscoll, Customer Service Assistant, Helen Thirkettle, Personnel & Training Journey Planning Supervisor, North Cheam (22 yrs). Jean Driver, Manager, East Mayne. Francis Thomas, Basingstoke depot (34 yrs), Madeline Counter Assistant, Hedge End (2 yrs). Store Manager, Camberley. Ed Thomas, Baxter, Customer Service Assistant, Colin Drury, Customer & Trading Project Manager, Store Support Centre. Gloucester (24 yrs). Lynn Beckett, Support, Burton on Trent (34 yrs). Carl Tottle, Trading Manager, Emersons Counter Assistant, Welwyn Garden City Isabella Duncan, General Assistant, Green. Tracey Townsend, Customer (18 yrs). Jo Bell, Pharmacy Counter Kirkintilloch (18 yrs). Rita Dunn, Service Assistant, Worcester. Kevin Assistant, Straiton (10 yrs). Marcia Customer Service Assistant, Milton Townsend, Fresh Foods Manager, Benbow, Customer Service Assistant, Keynes (21 yrs). Leticia Duque, Merry Hill (32 yrs). Anne Bence, Sales Thetford. Jane Turner, Adminstration MARIE HICKSON, HUDDERSFIELD, Customer Service Assistant, Cromwell • Assistant, Cobham (16 yrs). William Assistant, Calcot Savacentre. Anne CELEBRATES HER RETIREMENT Bennett, Warehouse Operative, Waite, Customer Service Assistant, AFTER 23 YEARS. DAVE PRATT, BURY Basingstoke depot (30 yrs). John Berry, Calcot Savacentre. Michael Watkiss, ST EDMUNDS, BIDS FAREWELL AFTER Sales Assistant, York (10 yrs). Sylvia 40 YEARS. Sainsbury's people General Assistant, Worcester. Gavin Coates, Pensions Administrator, Store Support Centre. Jayne Coleman, General Assistant, Leicester. Karen Corney, Price & Advertising Controller, Sedlescombe Road. Mark Cowey, Sharing your peopTe"news Service Manager, Warwick. Paul Gunnison, Service Manager, Necastle Under Lyme. Linda Danks, Customer Service Assistant, Marshall Lake. Kevin from around the business Davles, Senior Duty Manager, London Road. Craiq Davies, Dry Goods Manager, Telford. Anthea Delaney, General Assistant, Crawley. Mary Denny, Customer Service Assistant, Warren PROMOTIONS Manager, Store Support Centre. Local Store Manager, Marshalswick. Heath. Mary Denston, Customer Elizabeth Hollebrand, Promotional Xavier Vidal, Trading Director, Store Service Assistant, Coldhams Lane. Karl Abrahart, Store Manager, Tadley. Space Planner, Store Support Centre. Support Centre. Anne Walton, Kenneth Dinsdale, Replenishment Omoboye Adeboye, Trading Manager, Philip Howard, Local Store Manager, Personnel & Training Manager, Manager, Leeds Savacentre. Jacqueline Pinner. Mohamad Ahmad, Motor Eng Thame. Nick Howlett, Local Store Bexleyheath. Scott Ward, Store East, Customer Services Manager, Supervisor, Waltham Point depot. Manager, Maidenhead. Vanessa Manager, March. Charles Way, Category Stockport. David Edwards, Warehouse Warren Anderson, Senior Manager, Huertas, Personnel & Training Manager, Manager, Store Support Centre. Sally Assistant, Rye Park New. Kathleen Store Support Centre. Stephen Baker, Putney. Matthew Hunter, Dry Goods Williams, Trainee Pers and Training Elder, Customer & Trading Support, Operations Manager, Store Support Manager, Rinqwood. Katherine Hurd, Manager, Monks Cross. Andrew Horsham. David Elliott, Senior Manager, Centre. Karen Bali, Store Manager, Business Associate, Store Support Wiseman, Replenishment Manager, Store Support Centre. Julia Feacey, Pulborough. Jane Barnett, Personnel & Centre. Shady Issa, Local Store Straiton. Customer Service Assistant, Bury St Training Manager, Archer Road. David Manager, Mid City Local. Ian Jeffreys, Edmunds. Wendy Ferguson, Customer Bertin, ISO Technician, Store Support Personnel S. Training Manager, East LONG SERVICE Service Assistant, Merry Hill. Martin Centre. Alex Bettison, Store Manager, Grinstead. Matthew Johnson, Buyer, Ferguson, Service Manager, Golders Kings Lynn. Gayle Bloomfield, Service Store Support Centre. Paul Jones, 25 YEARS Green. Aileen Field, General Assistant, Manager, Pinner. David Brooker, Shift Store Manager, Broadcut. Sarah Keane, Margaret Addaway, Customer Service Hempstead. Simon Foster, Grocery Manager, Rye Parli Transport. Luke Personal Assistant, Store Support Desk, Calcot Savacentre. Bebi Ally, Manager, Heyford Hill. Louise Fox, Brooks, Store Manager, Penge. Anthony Centre. Kashif Khan, Local Store Customer Service Assistant, Alperton. General Assistant, Christchurch. Shirley Burke, Application Manager, Store Manager, Balham Hill. Stacey Kinch, Deborah Bamfleld, Admin Manager, Freeman, Customer & Trading Support, Support Centre. Mirrlam Bwalya, Local Service Manager, Deal. Victoria Penge. Tracy Barker, General Assistant, Calcot Savacentre. Paula Freeman, Store Manager, Earls Court. Steven Lawless, Buyer, Store Support Centre. Telford. Mary Barrett, General Personnel & Training Manager, Bydile, Shift Manager, Basingstoke John Lewis, Litigation Executive, Store Assistant, Heyford Hill. Jacqueline Whitworth St Local. Janlna Garlick, depot. Amit Champaneri, Pharmacy Support Centre. Alexandra Lines, Bartlett, General Assistant, Low Hall. Grocery Manager, Heaton Park. Reena Manager, Loughborough. JItesh Service Manager, Castle Point. Paul Jill Bartlett, Customer & Trading George, General Assistant, Heaton Park. Chundavadra, ISD Management Littler, Help Desk Analyst, Haydock Support, Perton. Diana Bates, Peter Gibbon, Grocery Manager, Accountant, Store Support Centre. depot. Stephen Mccoy, ISO Technician, Customer Service Assistant, Tamworth. Amblecote. Richard Gill, Replenishment Gemma Clark, Buyer, Store Support Store Support Centre. Ian Mcmullan, Geraldine Baxter, Adminstration Manager, Purley Way. Michael Gladwin, Centre. Peter Clifton, Service Manager, Complimentary Non-Foods, Store Assistant, Hampton. Isobel Beeton, Senior Service Manager, Store Support Court House Green. Andrew Coe, Senior Support Centre. Lorraine Mills, General Assistant, Calcot Savacentre. Centre. Angela Goodson, Warehouse Manager, Store Support Centre. Colin Personnel & Training Manager, David Bell, Principal Analyst Supervisor, Rye park depot. Metsalys Denny, Application Manager, Store Winnersh. Abdilatif Mohamed, Dry Programmer, Store Support Centre. Graham, General Assistant, Calcot Support Centre. Sharon Detain, Goods Manager, Willesden. Daniel Margaret Bennett, General Assistant, Savacentre. Josephine Grant, Customer Personnel & Training Manager, Morley, Ops Planning Manager, Rye Ipswich. Vivian Berry, Newspaper, & Trading Support, Calcot Savacentre. Melksham. Paul Dewdney, Senior Park New. Diana Mottram, Service Sound & Vision Assistant, Calcot Susan Griffin, Customer Service Manager, Store Support Centre. Carol Manager, Thorley. Linda Natt, ISG Savacentre. Ian Blackburn, Bakery Assistant, Marshall Lake. Jackie Doherty, Personnel & Training Manager, Technician, Store Support Centre. Manager, Rayleiqh Weir. Pamela Bond, Gurney, Repos Functional Specialist, Cobham. Gurminder Dosanjh-Sinqh, Natasha O'Gorman, Personnel & Customer Service Assistant, Reading. Store Support Centre. Cherry Hackett, Fresh Foods Manager, Harpenden. Training Manager, Welwyn Garden City. Sylvia Booth, Counter Assistant, Customer Service Assistant, Jeremy Downs, Fresh Foods Manager, Rate Overy, Store Manager, Dorking. Northwich. Jacqueline Brearey, Petrol Rustington. Andrew Hall, Clerk, Warren Heath. Peter Driscoll, Dry Samantha Pellinq, Store Manager, Customer Service Assistant, Harlow. Basingstoke depot. Michael Hall, Driver, Goods Manager, Shirley. Jacqueline Putney. Terry Poole, Senior Manager, Patricia Bridqes, Adminstration Elstree depot. Ellen Hands, Code Duffy, Personnel & Training Manager, Store Support Centre. Fiona Price, Assistant, Calcot Savacentre. Philippa Controller, Calcot Savacentre. Judith Armagh. Elkhalil Elkhalil, Dry Goods Personnel & Training Manager, Merry Briffa, Customer Service Assistant, Harris, Customer Service Assistant, Manager, Edgware. Rebecca Elsey, Hill. Paul Reid, Trading Manager, Store Wimbledon. Ian Brown, General New Leeds. Margaret Harrison, Compliance Manager, Store Support Support Centre. Michael Rimmer, Assistant, West Green. Brenda Burqess, Customer Service Assistant, Stockton. Centre. Lorraine Fenn, Service Manager, Events Manager, Store Support Centre. Administration Support, Hoddesdon. Ian Harrison, Field Based Trainer, Store Beckenham. Tracey Flack, Cust. & Emma Roser, Trainer Central, Store Gillian Burn, Sales Assistant, Support Centre. Julie Hatton, Store Trading Support Manager, Sidney Support Centre. Jenny Sandfield, Northampton. Martin Bynq, Sales Manager, Wilmslow. Steven Henderson, Street. Timothy Fletcher, Admin Service Manager, Edgware. Kandeepan Assistant, Blackpole. Mervin Cameron, Bakery Manager, Stanway. Patricia Process Coach, Store Support Centre. Shanmuqanathan, Local Store Manager, General Assistant, Wandsworth. Martyn Higqins, Admin Manager, Cromwell Claire Francis, Personnel & Training Shinfield. Vicky Shaw, Development Cardy, Bakery, Bread & Cake, Road. Margaret Hinds, General Manager, Dulwich. Ann Gambles, Surveyor, Store Support Centre. Anna Springfield. Diane Carter, Department Assistant, Maidstone. Elaine Hiscock, Programme Manager, Store Support Shirley, National Advertising Executive, Director, Store Support Centre. Susan Sales Assistant, Calcot Savacentre. Centre. Graham Gouqh, Trading Store Support Centre. Danusia Short, Cash, Customer & Trading Support, Chris Hockley, Sales Assistant, Manager, Walton New. Louise Gregory, Personnel & Training Manager, Talbot Rugby. Julia Cavill, Customer Service Chertsey. Douqias Hunt, Dry Goods Personnel & Training Manager, St. Heath. Stephen Smith, Shift Manager, Assistant, Swindon. Linda Chapman, Manager, Warrington. Sally Hussey, Clares. Tim Hammond, Store Manager, Waltham Point depot. Robert Counter Assistant, Tamworth. Neil Adminstration Assistant, Lee Green. Farnham. Joanna Hawksworth, Senior Spendlove, Trading Manager, Stanmore. Chason, Senior Manager, Pepper Hill - Patricia Ives, General Assistant, Analyst, Store Support Centre. Stephen Zoe Spittle, Customer Services Northfleet. Vasanti Chauhan, Customer Orpington. Barbara Ives, Petrol Hayward, Senior Manager, Store Manager, Pinhoe Road. Paul Tilney, Service Assistant, Kilburn. Mary Customer Service Assistant, Crayford. Support Centre. Andrew Hickman, Service Manager, Richmond. Stuart Christofis, Customer Service Assistant, Christine Jackson, Counter Assistant, Programme Manager, Store Support Townsend, Communications Manager, Muswell Hill. Michael Clay, Fresh Foods Kings Lynn. Keith Jones, General Centre. Yen Ho, Local Marketing Store Support Centre. Tim Treqear, Manager, Macclesfield. Betty Clay, Assistant, Perton. Georgina Jones, • CUTE Work out the words on each step to get you from top to bottom. Only one letter should change at each step. coffee break "O J5 1 2 9 4 o 1 FANS 9 8 ^ OverKeard 2 1 5 8 ih store 9 2 8 Have you heard any amusing How things change - try comments at the checkout or 2 3 1 in the produce aisle? We'd like this puzzle from the to hear them - and the best first issue of the will be printed In the Journal. 4 9 6 journal in 1946! Text JOURNAL followed by 8 2 7 5 Two clerks, A and B, what you heard to 60066 or are engaged, A at a email thejournal® 6 9 5 salary commencing seraccom.com at the rate of £100 a 4 2 8 7 year with a rise of £20 every year, B at a salary commencing at the same rate of £100 a year with a rise of £5 FfiEEp SUDUKO every half-year, in each case Fill in all the squares in the grid so that every row, payments being made half-yearly. column and each of the nine 3x3 squares contain 'ORD Which has the larger income? all the digits from one to nine.

Solutions on page 27 POINTS Nectar Know-How Crossword Across Down ^^^H ^^^^^^^^^^^^^^^H2 1 2 Nectar's useful currency (5) 1 Nectar Sponsor, Department store (9) ^^•4 ^^^^•^^^^^^^^H^^^H^a 7 Guards to The Tower of London (9) 3 Redeem Nectarpointsatthistheme 7 8 Electricite de'France (3) park group (8) 9 The 4th Emergency Service (2) 4 Without transport on holiday? 10 Henry will have to retain his focus Hire a car from here (5) on this clue (4) 5 Largest loyalty programme in 11 'Try something new today'(10) the UK (6) 15 The new Nectar credit card (4) 6 SpendNectarpointsonrewards(6) 16 Stamps, coins and teapots will keep 12 Cargos but not sea (5) 0 you busy (7) 13 Refuel (2) 14 Opposite to spend Nectar points (4)

U U

^^•^^•H lijjijMjjjiiiiilijijjjj^ 5 f Enter into the draw to win 20,000 Nectar points-enough for ^ you and your friend to 11 enjoy a European Break.

First Name Surname Simply send your completed crossword and details by Friday 7th November 2006 to: Nectar card number (last 11 digits) 00000000000 FREEPOST RLUE-HXZR-AUKB, NECTAR, PO Box 100, Nelson, BB9 SAT I SainsbyryS DEBENMAMS jQbp M ^^^ ^ WINEWARK ffl^fifk' Mi«Mt C**" £L^. ^^ Thon^on AM / *-

Text: i EmdiL: P4 OUR NEWS YOUR SHOUT SAINSBURY'S A round-up of what's going on around Colleagues have their say on the latest PEOPLE the business. products to appear in store. Your people news from around the business. P7 RETAIL WATCH P20 IN SEASON the things you and Looks at how retail is turning greener. Take a look at our new slow range. ues are doing. Whether it's comments, ggestions or Ideas for articles, we'd like to hear P8 DID YOU KNOW? WIN a spa break courtesy of jem all. Champneys. Lifting ttie lid on two colleagues' azine herever you see our character. Jay, in the magazine, private lives. P22 TIME TRAVEL 's asking you to get in touch - by email, post or text. 50 years of service - Ray looks back. P9 JOB SWAP ' K no more than your normal network rate From innovator to checker in a day - P23 LOCAL NEWS ,i Jay. Simply send a short message and don't two colleagues swap jobs. ROUND-UP rqet to add your name! What's been happening where you are. ternatively you can always do the traditional P10 SHINING STARS -nd write to us at: Sainsbury's Journal, Read how Shining Stars is getting a P26 JUSTIN TALKS Communications, Shearwater House, new look and focusing on our values. OUT I Green, Richmond, TW9 IPX P11 TELL JUSTIN Justin and the Famous Five! Turning up the volume on our P27 YOUR LETTERS successful suggestion scheme. A selection of questions and P12 INSIDE STORY comments you have sent in. Making stores a safer place to P28 COFFEE BREAK work and shop. See if you can puzzle your way to a P14 60 YEARS OF great Nectar prize. THE JOURNAL How times change - a look at the changing face of the Journal.

Happy birthday to the Journal! It's 60 years old this issue, and it's looking almost as good as me (I'm only 70). Q M F ST E DI TO R ^^^^ asked me to be the first Guest Editor of the new look RAY MEADOWS bi-monthly magazine and I was happy to oblige. I wfas 20 wfhen I Part-time colleague, Brentwood first joined Sainsbury's and you can read about that on page 22. We still had the Journal back then, but it was smaller and not as good (I had to say that!). You can see how the magazine, our uniforms and the world have changed over the years on page 14. There's lots of new features in this Issue, focusing more on the real lives of colleagues. For instance, there is Job Swap on page 9 and Did You Know? on page 8. It's been fun for me to look back on my time at Sainsbury's and get involved with this issue, but that's what the new look Journal is all about. If you have ideas or something to say, or if you want to be the next Guest Editor, then you should get in touch. After all, it's our magazine. If ^ouM like to te Just time to say a quick hello to all my friends at Brentwood our Guest Editor before I give up the Editor's chair. I hope you enjoy this special 60th anniversary issue. TEXT: EDITOR plus your name to 60066 - or email: Best wishes. Printed on paper from sustainable sources. [email protected] Ray Meadows Produced by Serac Communicatons SAINSBURVS JOURNAL 12 INSIDE STORY insiae story

SHAHAN KHAN ELITE GUARD SHANE TOUGHEY ELITE GUARD

"We are exploring any possible COLIN ADESOKAN Safe place way to reduce public order CAMDEN STORE MANAGER offences and make colleagues and customers feel safer." TO WORK & SHOP GRAHAM POLLOCK, NATIONAL HEAD OF PROFIT PROTECTION Brigend benefits

In today's society anti-social Ttiese exceptional problems needed an "It's called a complimentary hello and make eye contact," says Colin sings the praises of his the best till behaviour is an increasinq problem. exceptional solution, and so the deterrent," says Robin Tinto, Head of Robin. "If you're a thief you're going colleagues at Camden. "Colleagues losses in our from special Violence, drugs and theft around our Making London Safe Again campaign Profit Protection for London. "We're to think twice if a security guard is have come up with fantastic solutions region, and our stores and in our neighbourhoods was born. offering the customer a service whilst looking you right in the eyes." to some of the problems. An idea for customers and attention make customers and colleagues feel Going underground deterring the people we don't want to colleagues to use the customer toilets colleagues feel safer. unsafe. Unusual steps are being taken be there." Working with the boys has worked excellently. Since more We're all very proud." Gavin Sibley from Bridgend shows how close relations with the to deal with these difficult issues. "Lots of the ideas in the Making London in blue people are using them, the drug A visible deterrent These crime prevention local police can make a real difference in store. Here, we go inside three different Safe Again campaign were surprisingly Working alongside the local police has dealers don't go in there. initiatives are not just local to London. Frozen Foods Assistant, Gavin, decided to become a Special Constable. stores to find out what is being done simple, but very effective," says Colin A team of elite guards was also been a massive help. "Not only do we "What's happened here is amazing. Graham Pollock, National Head of He was released with full pay to attend training. Now qualified, the store to malte them safer and more Adesokan, Camden Store Manager. recruited. The guards were given an have a meeting every month, but we Last autumn for every ElOO going Profit Protection explains that releases him for a further two days each month to perform his Special pleasant places to work and shop. activity plan so that hot spots were While our car parks are an asset, in also let them use our canteen and through the till we were losing 13 Sainsbury's is trying a variety of always targeted and routes changed Constable duties. other facilities," says Colin. "This I n the autumn of 2005 Camden some locations they can also cause pence. Now it's six pence and we have activities suited to different areas of daily so the criminals couldn't predict Duty Manager Ceri Jones says there has been a significant decrease in problems. At Camden, drug dealers means the police are always in our the country Part of that involves I store had a problem. Daily instances where they would go next. store, which is a deterrent to thieves theft at the store and he believes that's down to Gavin. "When Gavin I of bag snatches, prostitution and and sex workers used the underground helping forces nationwide set up mini became a special constable we had a 17 foot banner put at the front of drug dealing made for an unpleasant car park as a base to ply their trade. They were also trained to hand out and reassuring for customers and police stations in our stores. the store," he says. "It was a picture of five special constables who work environment. The store is located just To combat that, we employed the baskets at the entrances. "They say colleagues." for South Wales Police and Gavin was one of them. north of London's infamous Kings Hands On cleaning company to clean Cross district, an area noted for its high customer cars. Their uniform is bright "Lois OT Ideas were surprisingly simple, "As part of Gavin's Special Constable duties he patrols the store in full crime, Camden store was unfortunately yellow and their presence is unmissable but very effective" uniform. That presence makes customers feel much safer and acts as a by customers and criminals. too close for comfort. COLIN ADESOKAN CAMDEN STORE MANAGER deterrent to criminals." When working in the store Gavin always has his warrant card with him. He has already intervened in several theft cases and made arrests within the store. He also coaches other colleagues on security awareness and liaises with the Profit Protection Team on security issues, offering local intelligence on faces to look out for and which products are currently deemed 'hot'.

Andy Speake, Head of Profit Protection West believes both the Friday community and Sainsbury's benefit from such a scheme. "It's an excellent Saturday idea to be working hand in hand with the police," he says. "It gives colleagues that extra confidence that there's expertise on site every day. We're giving something back to the community and we're reducing crime."

Police surgeries are the perfect remedy at Fairfield Park

Instances of anti social behaviour were becoming a bigger and bigger Paula Pluck, Head of Profit Protection East, says the surgeries have not problem for Fairfield Park store in Bedford. As well as high levels of only decreased the problems the store was having, but the scheme has shoplifting and car vandalism, local children were using the store as a also made customers and colleagues feel safer. place to gather. Often they caused a nuisance to other customers and "The officers have been approached about a variety of subjects including used the car park to practice high speed driving. car crime, bicycle theft, safer neighbourhoods and personal theft," she says. So the store teamed up with their local police station and together they "They're not just there to look after Sainsbury's. Our colleagues have organised regular police surgeries. Every four weeks three police officers asked about crime prevention at home. We're trying to work with the set up a stand in the store foyer and stay for around three hours. They police to reduce these problems throughout the whole community - hand out leaflets on beating crime, patrol the car park and they answer and it's working." questions from customers and colleagues. SAiNSBURY'S JOURNAL SAINSBURY'S JOURNAL 14 60 YEARS SPECIAL 60 years a journal through time Life was very different sixty years ago as By the mid 1950s Britain was booming and Sainsbury's was extending its reach to With Britain in the midst of the Swinging Sixties, Sainsbury's continued to Britain recovered from the Second World new areas. JS Journal takes a look at the fifteenth self-service store to open, expand. A short story covered the opening of Kings Heath, noting that the 1000 War. Rationing was still in place and located in Harold Hill, Romford, Essex. Still a fairly new concept for shoppers, the plus customers who arrived before midday "shopped seriously and with deep This year is the created a lot of paperwork for Sainsbury's refrigerated meat department caused quite a stir though many people still chose concentration". colleagues. to buy from the counter. JS Journal also tried to educate and inform colleagues, with this issue 60th anniversary The new magazine reflected the male-bias In "Round the Branches", JS Journal visited Watney Street in London's East End. investigating the manufacture of washing detergents. The article included some of the company. "We are pleased to be able A long*established shop, the description of daily activities and pictures of fairly dull pictures illustrating the process in great detail! More appealing to the to offer for your approval the first number colleagues are a complete contrast to Harold Hill. eye are the pictures taken at the South East Area's dance at the Purley Orchard of Sainsbury's of the J.S. Sainsbury house magazine." It Ballroom. If you're the Twiggy look-alike holding hands with the man in Roy goes on to explain that it would like to help Orbison glasses, get in touch! understanding of each other's problems Journal and give "the other chap's point of view". A piece entitled, "Hubby does the Shopping" tells of George who is sent out ixty years ago this issue, tfie Journal was born. The by his poorly wife to buy the groceries. brainchild of Lord Sainsbury of Drury Lane (Mr Alan) he Unfortunately, completely unused to such Swanted to "promote understanding between head office domestic drudgery he gets his ration and branches, so that they felt part of the same team". book mixed up with his pools coupon. And neither fortune nor the weekly shop na — Originally christened JS Journal it has changed a number of were acquired that week! times during its lifetime. To celebrate our very special The issue also contained a selection of diamond anniversary we've dipped our toes into the archives recipes which reflected the limited Harold mil to remind ourselves exactly what tife was like 60, 50, 40,30, ingredients available on ration, and a prediction that whale meat was about to 20 and 10 years ago. go on sale. -^THE LATEST SELF- SERVICE STORE IN A HOW THINGS HAVE HAROLD HILL WAS VERY ^ STYLISH FASHIONS WERE ON SHOW AT THE CHANGED... DID WE REALLY MODERN COMPARED SOUTH EAST AREA DANCE SELL WHALE MEAT? 4 WITH WATNEY STREET • A CLASSIC LOOK FOR THE 1960's UNIFORM

the Best Years What we were talking about: What we were talking about: THE What we were talking about: - The first Biro ballpoint pen goes on sale. • Premium Bonds go on sale for first tim BEACH • England beats West Germany in the invented by Hungarian Laszio Biro and • British and French forces begin landing World Cup, 4 - 2 manufactured by a British company in Egypt during the Suez Canal Crisis BOYS • The first credit card, Barclaycard, is I Stevenage is designated the first new just two days before a cease-fire is introduced making spending easier town in Britain declared • The country is stunned by a tragedy at I At the Nuremberg Trials Hermann I The Queen opens Calder Hall. Britain's Aberfan, Wales when 116 children are Goering poisons himself the night first nuclear power station killed when a coat tip collapses and before his execution engulfs a village school What we were listening to: What we were listening to: • A Woman in Love by Frankie Laine What we were listening to: • Prisoner of Love by Perry Como • Good Vibrations by The Beach Boys And the Oscar goes to: "irilUI UXIt KIIILIKI I