External decoration in Bank Alloa, Clackmannan Investment Street, Burgh Mews, Broad Street and Stripehead is complete. and Sauchie Tenancy Sustainment Team – Update Installation of new central heating boilers in Kirkgate and WINTER NEWS Our planned investment work Colville Garden is underway and During April to September 2020 we is in progress following some should be complete mid-December. delays due to Covid-19. have helped a total of 482 tenants This includes: Common flooring repairs to with a variety of different enquiries, Kirkgate has been instructed and ranging from benefit advice to help Cyclical gutter cleaning in will progress shortly. with energy costs. Our tenants are Burleigh Way, Bowhouse Gardens, better off by £774,705. This includes Earl of Mar Court, Bridge Terrace, Smoke, heat & CO detector Housing Benefit of £74,057 and Hill Park, Hill Street, Broad Street, upgrades to properties throughout Universal Credit of £448,159. Stripehead, Kirkgate, Colville our stock to meet new regulations Gardens, Paton Court, St Mungos are in progress and should be During April to September 2020 we Wynd in Alloa and Kippen Place, complete by February 2021. have had enquiries in your area Pearson View and Baillie Court in from 156 tenants which, amounted Sauchie is complete. to an overall Additional Income of £230,064, including £23,687 Housing Benefit and £136,926 Universal Credit. This is an average gain of £1,475 for each tenant we helped.
If you would like information on Do you have Benefits, then please contact contents insurance? the Tenancy Remember as your landlord we Sustainment only provide buildings insurance. Team. This means that we do not provide cover for items such as your Margaret Hall, Tenancy furniture, electrical goods, floor Sustainment Officer coverings or any other personal belongings. Building New Homes The Thistle Tenant Risks Home Contents Insurance Scheme is a at Elm Grove, Alloa specialist insurance scheme for STAY INFORMED social housing tenants living in The Association is delighted that after 15 years there are now 33 Scotland. One of our tenants from Follow us on Facebook to Tullibody recently commented new homes being built at Elm Grove, Alloa. It is expected that the get more local news and info “Yes I love this company homes, which are being developed 07857 650 038, so worth the money” through a partnership agreement with Kingdom Housing Association, 07857 650 042 or will be completed in January 2022. For more information visit 07857 650 040 https://www.thistletenants- scotland.co.uk/ [email protected] www.ochilviewha.co.uk ochilviewha
FROM OCHIL VIEW HOUSING ASSOCIATION: YOUR LOCAL TENANT NEWSLETTER: WINTER 2020
LOCATION KEY DO NOT SCALE
LOCATION KEY DO NOT SCALE IDVerde have commenced winter service and all salt Fire Regulation Grit Bins bins have been replenished with premium grade white salt. The bins at Mill Road, Alloa are filled with a salt Changes alternative to avoid the metal walkways corroding. Please do not use salt on the walkways at Mill Road. If Ochil View staff have been you find the salt bin to be empty let us know and we will working hard to ensure all arrange for it to be refilled. properties meet the amended Questions or comments: Contact Vicki Brown, Fire Regulations which are Assistant Property Services Officer due to come into effect in February 2021. All residential properties must Ochil View staff be fitted with one smoke alarm Looking after your in the living room, one smoke out and about alarm in every circulation neighbourhood space such as hallways or landings, one heat detector Every 3 months we inspect in the kitchen and a carbon your neighbourhood for monoxide detector. These repairs, general cleanliness, appliances must be linked so vandalism and any other issues that if one is activated, they however due to the pandemic will all sound together so we had to stop these between that wherever you are in your April and June. We resumed home, you will hear it. inspections in July and at the end Adele Rae, Assistant Hazel McLean, Assistant There are still some properties of September we completed 39 Housing Services Officer Housing Services Officer which we have been unable to inspections (55.71%). gain access to and it is important In your area we have: that you get in touch to make an appointment. Please call Ailsa • issued repairs for gutter Sadowski on 07936 948980 cleaning, leaking overflows, who will be able to book you in close lighting and clothes for the upgrade. All properties poles; must be compliant by February. • reported poor standards to both The presence of the cleaning and landscaping Vicki Brown, Assistant David Bishop, Housing working smoke contractors and set plans for Property Services Officer Services Assistant and heat detectors improvement; has been proven to significantly reduce • reported areas of rubbish/ fire casualties and dumping to tenants and took fatalities. action to have these removed. Would you like to join us to inspect your neighbourhood? It is an opportunity for you to Gas Heating Repairs tell us about anything that’s not right. If you are interested Sandra Marshall, Linda Ure, contact Vicki Brown. Housing Services Officer Housing Services Officer Ensuring your heating is working at all times is important, but especially at this time of year when the colder weather starts to Uplifts creep in! Bulky To make sure it is working effectively, please report any Ochil View Housing Association repairs as soon as possible subsidise the cost of bulk uplifts and allow access for your boiler for our Clackmannanshire service. If you have any pressure tenants. Marian Kelley, Housing Donald Beaton, Services Officer Housing Services Officer loss issues, do not top your boiler The service is currently being up and report this to City Technical provided by Orbis Scotland due to Services. the current covid-19 restrictions on Any heating repairs should be recycling centres and costs £15 or reported directly to City Technical £30 depending on the number of Services on 0333 202 0708. City items to be uplifted. Technical staff will answer your If you have any items you want call and arrange us to collect, please contact any repairs. us with a full list and we can Grahame Phillips, discuss this with you! Property Services Officer (Inspections)