Broby Financ Innov (2021) 7:47 https://doi.org/10.1186/s40854-021-00264-y Financial Innovation RESEARCH Open Access Financial technology and the future of banking Daniel Broby* *Correspondence:
[email protected] Abstract Centre for Financial This paper presents an analytical framework that describes the business model of Regulation and Innovation, Strathclyde Business School, banks. It draws on the classical theory of banking and the literature on digital transfor- Glasgow, UK mation. It provides an explanation for existing trends and, by extending the theory of the banking frm, it illustrates how fnancial intermediation will be impacted by innova- tive fnancial technology applications. It further reviews the options that established banks will have to consider in order to mitigate the threat to their proftability. Deposit taking and lending are considered in the context of the challenge made from shadow banking and the all-digital banks. The paper contributes to an understanding of the future of banking, providing a framework for scholarly empirical investigation. In the discussion, four possible strategies are proposed for market participants, (1) customer retention, (2) customer acquisition, (3) banking as a service and (4) social media pay- ment platforms. It is concluded that, in an increasingly digital world, trust will remain at the core of banking. That said, liquidity transformation will still have an important role to play. The nature of banking and fnancial services, however, will change dramatically. Keywords: Banking, Fintech, Cryptocurrencies, P2P Lending, Intermediation, Digital Payments JEL Classifcations: G21, G22, G23, G24 Introduction Te bank of the future will have several diferent manifestations.